Configuration Manager
Remote job
GovCIO is currently hiring a Configuration Manager to support our client's contract needs. This position is fully remote and located within the Washington, DC area. **Responsibilities** The configuration manager is responsible for managing and maintaining software systems, ensuring the integrity and consistency of software products throughout the project lifecycle. Their duties include:
+ Overseeing and ensuring the integrity of software products
+ Administering internal websites, editing scripts, and preparing documentation for software releases
+ Designing and executing configuration plans
+ Coordinating with supervisors and analysts
+ Preparing complete configuration documentation and overseeing the management of configuration items
+ Implementing and managing ServiceNow Discovery to automate the identification and tracking of IT assets
+ Overseeing data governance and defining Configuration Items (CIs) while managing relationships
+ Leading the tracking and managing of update sets to ensure controlled and efficient deployment of system changes across environments
+ Maintaining data integrity and supporting IT operations to align with business goals
**Qualifications**
+ Bachelors Degree with 8+ years of configuration management experience or (commensurate experience)
+ Minimum of 8 years of experience in configuration management or a related field
+ Experience in managing complex IT projects, using ServiceNow CMDB configuration management tools, and familiarity with relevant standards and regulations are also important
+ Required experience with ServiceNow (SNow) and SNow Discoveryskills
+ Good communication skills to manage stakeholders
+ Expertise in MS Office products
+ Good writing skills to document process and procedures
+ Clearance Required: Ability to maintain a HUD public trust clearance
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $81,850.00 - USD $110,000.00 /Yr.
Submit a referral to this job (**************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-5952_
**Category** _Information Technology_
**Position Type** _Full-Time_
Manager, Software Verification
Remote job
NVIDIA is looking for an experience manager to lead one of our system testing and integration team in Cloud Solution group. This team is responsible for the testing, integration, and delivery of most sophisticated company`s products under growing generative AI market. Current position is focused on leading a group of system engineers.
What you'll be doing:
Leading groundbreaking technology qualification processes
Designing and testing NVIDIA large scale setups, that mimic Tire I customers data centers work loads
Reviewing arch design and requirements for new features introduced in the whole Ethernet/InfiniBand switches and network adaptors portfolio
Designing and building setup topologies for an appropriate product coverage with an emphasis on emulation of customer large scale / complex environments
Designing for testing automation team, and implementing tests for the new features, as part of growing NVIDIA data center switches and network adaptors portfolio with its software releases cycles. Mentoring team members.
Generating comprehensive test reports during release execution procedure, assisting with reproduction and debugs complex customer use cases, with determination of the issue root cause; being an engineering PIC for the full verification cycles of the customer use cases fixes provided by R&D team
Reporting bugs found during execution, assisting with reproduction and debugs to understand root cause, verifying bug fixes provided by R&D team
Performing end-to-end test scenarios in different scopes: Regression, Performance, Functional and Scale; Reporting the testing progress and providing summary reports of testing activity
What we need to see:
Bachelors/master's degree in computer science or computer engineering, or equivalent experience
8+ overall years of experience
5+ years experience as a team leader
Capable of multi-tasking, and has ability to drive people and tasks
Excellent communication and technical presentation skills
Strong debugging and analytical skills
Fast and self-learner with outstanding technical skills
Effective trouble shooting and problem-solving ability
Ways to stand out from the crowd:
Experience with virtualization technologies (KVM, HyperV, VMWARE, OpenStack, Kubernetes)
Knowledge of networking protocols: InfiniBand, Ethernet
Experience in programming
Previous experience with Networking deployment based on 1588V2
NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!
#LI-Hybrid
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 224,000 USD - 356,500 USD for Level 3, and 272,000 USD - 425,500 USD for Level 4.
You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until November 21, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Auto-ApplyConfiguration Manager- Plexis
Remote job
Company Overview: Health Network One (HN1) partners with health plans and providers to modernize how specialty care is delivered and managed, reducing complexity, driving better performance, and improving lives.
With over 30 years of experience, Health Network One advances care in several unique specialties: Total Eye, Sleep Well, Pure Derm and Thrive Therapy. By curating specialty networks and credentialing providers who meet rigorous access and quality standards, we bring together value-based models and clinical expertise to ensure providers thrive, payers succeed, and members receive the high-quality care they deserve.
Position Summary: We are seeking a highly skilled Configuration Manager with deep expertise in the Plexis system and a strong background in specialty managed care. This role is essential to ensuring accurate and efficient configuration of benefits within our systems, supporting operational excellence.
Key Responsibilities
Lead the configuration and ongoing maintenance of benefit plans within the Plexis platform, ensuring accuracy, compliance, and alignment with plan designs.
Collaborate cross-functionally with Claims, Provider Administration, IT, and Clinical Operations to support benefit implementation, updates, and issue resolution.
Serve as the subject matter expert on Plexis configuration capabilities, limitations, and optimization opportunities.
Translate complex benefit documentation into system configuration requirements.
Manage configuration projects related to new product launches, expansions, and regulatory changes.
Conduct audits and quality checks to ensure benefit setups are functioning as intended.
Oversee the maintenance and regular updates of key reference tables (including RBRVS, NCCI, Optum, Interest, and other regulatory or industry-standard tables) within the Plexis platform to ensure accurate claims adjudication and compliance.
Manage the configuration, implementation, and ongoing updates of fee schedules, ensuring alignment with contractual, regulatory, and operational requirements.
Monitor industry changes and regulatory updates impacting table structures and fee schedules, coordinating timely system updates and stakeholder communication.
Collaborate with Claims, Provider Relations, and IT teams to resolve table-related issues and optimize table configuration for operational efficiency.
Provide training and support to internal teams on Plexis functionality and configuration processes.
Identify and implement process improvements to enhance efficiency and reduce errors.
Qualifications:
Bachelor's degree in healthcare administration, business, or related field (or equivalent experience).
Minimum of 5 years of experience in benefit configuration within a managed care organization.
Extensive hands-on experience with the Plexis system is required.
Background in specialty benefit administration strongly preferred.
Strong analytical and problem-solving skills with high attention to detail.
Excellent communication, collaboration, and project management skills.
Ability to work independently and manage multiple priorities in a dynamic environment.
Preferred Skills:
Familiarity with Medicaid and Medicare managed care regulations.
Experience with system implementations or migrations involving Plexis.
Process improvement certifications (e.g., Lean, Six Sigma) are a plus.
Location:
Remote Position.
Global Configuration Management Leader
Remote job
SummaryThe Global Configuration Management Leader (CML) is responsible for collecting, understanding, creating, and maintaining global & regional product offerings. The AW business is currently seeking a solution oriented CML to play a key role in driving the next generation of global commercial CPQ (Configure/Price/Quote) implementation and maintenance.Job Description
Roles and Responsibilities
Lead global modeling for all AW products and offerings setting the CPQ strategy for all Regions
Act as USCAN AW CML in implementing the global CPQ strategy for the USCAN Region
Work with cross-functional global and regional team members to adopt and enable regionally the global product offerings, guided selling & configuration rules, offering changes, including managing change processes and synchronized implementation in IT platforms.
Setup/load/maintain all technical, regulatory, and commercial rules and guidance in our quoting tool for offering identifiers and offering items and validating all of them prior to release for use by sales for both subscription and non-subscription offerings
Drive regional offering maintenance requirements in the Apttus ITO platform, including testing new features and using creative solutions to support commercial and service franchise needs.
Provide input to create or change product models, offering items, offering structures, and/or offering guided selling and configuration rules during technical and functional assessments
Provide input and guidance to orchestrate offering changes and their impact and ensure synchronized change control
Review product and offering item creation and change requests in accordance with product engineering documents and orchestrated change process requirements.
Setup/load/maintain pricing for offering items
Assist in the quoting configuration aspects phase-in/out configuration orchestration
Regularly update Subscription Development and Deployment Plan (DDP) template in accordance with AW product release and ensure subscription software entitlements are made available to customers
Apply quality test practices and data verifications to ensure stable Product Data Master and ITO platforms and integrations
Act as AW Server Analytics Administrator running and providing AW Server system analytics reports for inbound sales requests
Liaise between sales and product teams to provide offering content feedback
Provide early detection of potential conflicts found in change requests and highlight simplification opportunities
Apply Lean methodology concepts to identify and drive continuous improvement into own processes and suggestions to adjacent ones
Required Qualifications
Bachelor's Degree in Business, Engineering, Information Technology or related field equivalent (defined as a High School Diploma/GED and 3-5 years relevant work experience).
Minimum of 3 years of experience and demonstrated aptitude as a project team member in a commercial, technical, or operations environment.
Minimum of 1 year of experience coordinating cross-functional project team members.
Knowledge and 1+ years of experience developing, implementing, and maintaining commercial product offerings in a CPQ platform such as Apttus.
Desired Characteristics
Strong working knowledge of the English language (oral and written).
3+ years of previous work experience with GE Healthcare commercial & IT processes.
Demonstrated technical skills with the ability to comprehend new computer-based tools/applications quickly.
Previous experience working with one or more of the following: IT Platforms for Product Data Management (PDM), Commercial Enterprise Resource Planning (ERP), Business Process Management (BPM) and Inquiry to Order (ITO) platforms (such as: GPM, Support Central, Salesforce, Apttus, Siebel, etc.).
Demonstrated willingness to learn and operationalize new processes, as well as navigate unfamiliar situations.
Demonstrated success working collaboratively with global and cross-functional team members.
Problem analysis and problem resolution at both a global and functional level.
Demonstrated experience with global product lifecycle management.
1+ year of experience working in a regulated business (such as: FDA, ISO, etc.).
Self-starter, energizing, results and detail oriented, and the ability to organize and manage multiple priorities.
Demonstrated ability to drive project design plans to completion.
Awareness of and compliance with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Identify and report any quality or compliance concerns and take immediate corrective action as required.
Establish a commitment to quality and communicate the importance of meeting statutory, regulatory and customer requirements. Ensure quality policy is understood, implemented and maintained at all levels of the organization. Establish and communicate quality objectives that are measurable and consistent with the quality policy.
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $112,800.00-$169,200.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Application Deadline: January 30, 2026
Auto-ApplyIdentity and Access Management Manager
Remote job
Posting Details Posting Details Working Title Identity and Access Management Manager Number 00006A Department INFORMATION TECHNOLOGY SERV-ACAD Classified Type of Job Full Time EEO Category B Professionals Job Description The IAM manager position is an advanced role requiring leadership and team management skills, along with technical expertise. The IAM manager leads a team of individuals in analyzing business processes, recommending technology solutions to improve customer service and problem resolution, administration and governance tasked with ensuring IAM services are applied to University-managed assets as well as vendors and other third-party entities. This role provides comprehensive support for the user account lifecycle-including acquisition, creation, modification, deletion, auditing, group management, and password management -through scripting, LDAP expertise, and complex troubleshooting. The IAM role requires ensuring that a large, multi-faceted IAM program is in place governing provisioning, access, single sign-on (SSO), directory services and technical integrations, as well as supporting behavioral analytics. As a senior member of the team, the 1AM manager is expected to demonstrate leadership by coaching and mentoring less experienced staff, managing the team, and executing the security strategy set by senior management. This includes identifying and communicating actionable workloads for team members that balance business initiatives with IAM security best practices and business risk. The IAM manager serves as a subject matter expert and is responsible for delivering on line-of-business expectations.
Type of Recruitment
Knowledge, skills and abilities
Extensive knowledge of SSO, MFA, Active Directory (AD), public key infrastructure (PKI), privileged accounts and integration application program interface (API) capabilities.Considerable knowledge of Enterprise Resource Planning (ERP) and/or Student Information Systems (SIS) systems such as Banner or similar programs.Working knowledge of multiple operating systems and demonstrated skill in utilizing personal computers and related software.Excellent verbal and written communication skills, strong attention to detail, and an understanding of workflow processes.Demonstrated ability to provide technical and project leadership to other staff, with a deep understanding of policy and procedure and the capability to implement this understanding across various aspects of computer system account management and lifecycle support.Demonstrated ability to apply technical and analytical expertise in the design, implementation, and delivery of IAM technology solutions.Demonstrated ability to consistently act with integrity, maintain high standards of work, and adapt to changing circumstances while fostering effective communication.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
* Considerable experience with scripting and batch programming (such as sql, per!, python, shell batch), LDAP and directory concepts, unix, log analysis, database concepts, data mining and account provisioning processes. Considerable experience with systems design and programming techniques.• Considerable experience in cybersecurity, with a significant portion in IAM.• Considerable experience in technology and security administration across large, heterogeneous networks, including experience with third-party entities.• Some experience and understanding of various regulatory requirements and laws such as, but not limited to, Payment Card Industry (PCI), Federal Financial Institutions Examination Council (FFIEC), Sarbanes-Oxley (SOX), Health Information Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) and Gramm-Leach-Bliley Act(GLBA). Additionally, some experience in one or more of the following is required: ISO 17799, ITIL or NIST.• Some experience in IAM solutions both on-premises and in the cloud.• Some experience administering IAM systems, access controls, security and risk management, as well as a security governance framework at scale.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
* Working knowledge of Windows, Linux, Unix and industry-leading IDAM solutions.• Some knowledge of state privacy laws and regulatory compliance requirements.• Skill in organizing and prioritizing tasks independently while implementing proactive risk controls.• Demonstrated ability to lead with integrity, maintain trustworthiness, and anticipate potential threats through strategic planning.• Extensive experience working in IT Accounts Management interacting and coordinating multiple systems. Considerable experience with operating systems and programming design and techniques.• Some previous experience with hardware environment currently utilized by the University is preferred. Some previous experience in a similar functional environment is preferred.• Some experience with Amazon Web Services (AWS) or Microsoft Azure preferred.• Some experience with one or more of the following: ISO 27001, NIST, PCI, HIPM, Health Information Technology for Economic and Clinical Health (HITECH), SOX, GDPR, Center for Internet Security (CIS) or Service Organization Controls (SOC) 2.
Conditions of Employment
This position is fully remote and will require participation in on-call rotations. The candidate must have high-speed and reliable internet.This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate.
Annual Salary/Hourly Rate
Salary range between $ - $90,000-$115,000
Posting Detail Information
Job Requisition Number
S03153
Job Open To
General Public
Open Date
12/10/2025
Close Date
01/05/2026
Open Until Filled
No
Special Instructions Summary
Along with the completed application, please attached a resume and cover letter.
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************.
Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: ***************************************************** or call DARS at ************, or DBVI at ************.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
Logistician/Configuration Manager III with Secret Clearance
Remote job
Watershed Security, is a Veteran Owned Small Business with over 20 years' Cybersecurity and Government Contracting experiencing. Watershed is looking for a Senior Logistician Configuration Management Specialist. to support the Naval Surface Warfare Center (NSWC) Dahlgren Division Dam Neck Anex (NSWCDD-DNA) in Dam Neck, VA. The successful candidates will have experience establishing and maintaining configuration management of engineering and cybersecurity solutions and system configurations, specifications, and procedures.
REQUIRED QUALIFICATIONS
Highschool Diploma or GED required.
Years of Experience: Five (5) years of full-time professional experience in configuration management to include the implementation of configuration management processes with demonstrated experience in all of the following areas:
Chairing a Configuration Control Board or similar functional body,
Configuration management of computer-based systems, network devices, software applications, security control baselines, system documentation, and software security patching; and
o Providing change management and product configuration management guidance
Clearance Level: SECRET; US Citizen.
Ability to possibly provide onsite support in Dam Neck VA. Some/all remote work may be an option, however the norm will be onsite support. This will be dependent upon customer needs and classification level of work being performed.
Some travel may be required.
Proficient with Microsoft Office Suite (Word, Excel, Teams, Project). Self-Starter; detail oriented; able to brief senior level staff.
DESIRED QUALIFICATIONS
Experience with Navy Cybersecurity requirements
Experience with NAVSEA
Contingent upon award
PAY RANGE
Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $70,000.00 - $90,000.00USD.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Auto-ApplyLead, Benefits Configuration
Remote job
Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always.
Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.
Job Summary:
As a Lead, Benefits Configuration,you will be responsible for managing, coaching and developing a team of benefit configuration analysts that support cross-functional teams during client implementations. You will ensure delivery of a high quality SmithRx product by building and managing pharmacy benefit plans on various platforms. This role will also be responsible for supporting the Plan Operations team with core benefits operations functions and best practices in benefit configuration.
What you will do:
Manage team members in the delivery of benefit configuration and documentation aspects of the plan build and maintenance responsibilities to drive the highest level of performance and meet or exceed service level agreements.
Manage employee performance through defined employee scorecards and performance metrics.
Provide ongoing feedback and coaching to ensure performance targets are met, provide appropriate levels of direction and support to your team members as needed.
Schedule employees, track productivity, maintain work schedules, coordinate different activities, and approve time off and overtime.
Participate in initiatives to support process/workflow improvements, leverage new system capabilities within work processes, and consistently institute best practices within the function.
Work with clients, identifying and understanding benefit plan requirements. Build and maintain pharmacy benefit plans for client groups.
Own all aspects of benefit configuration organization and structure for accounts by monitoring plan data integrity.
Provide leadership support to team members for escalations and complex configuration requests.
Communicate to leadership on project status, escalating issues when appropriate, and drive changes to improve workflow efficiency.
Be accountable for ensuring review and resolution of inquiries from internal teams such as member support and customer success are completed timely to improve member experience.
What you will bring to SmithRx:
Bachelor's degree or equivalent work experience required.
5+ years of experience in benefits configuration with a healthcare or health insurance organization.
2+ years' supervisory experience in appropriate PBM or Medical Insurance environment preferred.
Ability to analyze benefit plan design and configuration rules within an automated claims processing system.
Ability to maintain production levels and quality goals.
Robust analytical skills; advanced skills in Microsoft Excel.
Excellent organizational, interpersonal and communication skills (via face-to-face meetings, conference calls and written correspondence).
Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
Communicate project status and escalate issues for improved workflow efficiency
Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments.
Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven.
Flexible, dependable, adaptable, and able to respond under the pressure of a fast-paced technology company.
Must be willing to travel up to 10% of the time.
What SmithRx Offers You:
Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-term and long-term disability
Discretionary Paid Time Off
Paid Company Holidays
Wellness Benefits
Commuter Benefits
Paid Parental Leave benefits
Employee Assistance Program (EAP)
Well-stocked kitchen in office locations
Professional development and training opportunities
Auto-ApplyChange Management Lead - REMOTE
Remote job
The change management lead collaborates closely with program teams (e.g., design, user experience, development) to advise on change management across a Scaled Agile Framework (SAFe) software modernization effort. The change management lead develops the change management approach to software transition projects, identifies changes that will affect users based on development and design plans, integrates those findings into concrete plans, develops transition schedules and roadmaps, and assists in developing communications and training products. The change management lead advocates for and conducts user research and analysis, serves as an advocate for the user throughout the project lifecycle, and works to ease user burden when software changes occur.
Duties may include, but are not limited to
Produce professional client deliverables that clearly and persuasively explain the change management approach and the reasoning behind it. These deliverables may include research plans and findings, personas, journey maps, workflows, wireframes, and presentations.
Collaborate closely with stakeholders to identify and document the impact of system feature enhancements; translate system changes into plain language for end users.
Conduct and interpret user research to generate insights. Develop and implement solutions based on the findings.
Identify, document, and classify stakeholder relationships in stakeholder matrices and stakeholder maps.
Articulate user needs to business stakeholders through empathy-driven storytelling.
Work with a diverse group of stakeholders including client teams, users, governance, and external organizations.
In collaboration with the transition lead, create documentation such as schedules, timelines, and visual roadmaps to show interdependencies among work streams and interrelated projects.
Track progress against transition schedules.
Perform project management duties to include creating and updating project schedule.
Attend meetings to capture issues, risks, and status.
Present information to client team, management, and executives.
Education:
BS/BA required
Change Management Certification Required
PMP certification preferred
Skills:
Skilled in user research, including framing key questions, creating research plans to answer those questions, conducting research, and synthesizing findings into meaningful and actionable insights.
Ability to present, facilitate, and persuade when leading client discussions.
Excellent oral and written communication skills.
Excellent organizational skills.
Ability to establish and maintain the reputation of being a trusted advisor to executive leadership.
Strong executive presence and consultative, analytical, organizational, and strategic planning skills.
Possesses a strategic mindset, excellent judgment, and a proactive and dynamic style that facilitates decision making, particularly on challenging and complex issues.
Ability to work both independently and with cross-functional teams, including project team and various client teams.
Demonstrated technical writing and presentation skills.
Ability to provide thought leadership and influence.
Exceptional interpersonal and relationship-building skills.
An enthusiastic team player with a strong drive to crate a positive work environment.
An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
A well-organized and self-directed individual who is "politically savvy" and able to balance competing concerns of different stakeholder groups.
An intelligent and articulate individual who can relate to people at all levels of an organization.
Experience:
10+ years of change management experience, including supporting software transformation projects.
Knowledge of modern IT development methodologies, including SAFe.
Experience with the Google Suite of applications and Microsoft Word, Excel, PowerPoint, Project (or SmartSheets) and SharePoint required.
Experience with JIRA is a plus.
Compensation:
The estimated salary range for this position is estimated to be $80,000 - $120,000/year. Please note that the salary information is a general guideline only. SRE considers a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Additionally, SRE adheres to all state and federal requirements regarding salary to ensure compliance with applicable labor laws. The estimate displayed represents the typical salary range for this position and is just one component of SRE's total compensation package for employees.
Work Environment:
The primary work location of this position is Washington D.C. Metro area, remote work is allowed but not guaranteed. If you live outside the commutable area, travel expenses are not reimbursed to the primary work location.
EEO Commitment:
SRE employees and applicants for employment are covered by federal laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, pay equity, and career development programs. Consistent with these obligations, SRE also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Auto-ApplyITSM Configuration Management II - ServiceNow (Remote)
Remote job
Remote role preferably within commuting distance of Richmond City VA, with other viable states including AL, AR, FL, GA, KS, KY, MD, MI, MO, NC, OH, SC, TN, TX, VA, WV. This is an exciting opportunity for a motivated, proactive, detail-oriented professional with solid experience in IT Configuration Management Systems (CMS/CMDB), ready to take ownership and drive maturity across all aspects of the CMDB.
Working in the IT Service Management Office and reporting to the ITSM Manager, the ITSM Configuration Management II is responsible for the governance and management of the Information Technology Infrastructure Library (ITIL) Configuration Management in ServiceNow, performing work associated with ITSM process analysis, design, improvement, build, test, training, quality, metrics, strategic roadmap and documentation of the IT department's standards.
They will define and own the ITSM ITIL Configuration Management (CMS, CMDB & CSDM) process lifecycles, applying expertise with a broad knowledge of ITIL disciplines and methodologies, leading, supporting and/or coordinating business and department projects, to develop new, or enhance existing services, lifecycles, processes, procedures and standards.
This role is essential in maintaining a reliable source of truth for IT services and their relationships, supporting all IT Service Management processes, and enabling informed decision-making.
1. 3+ years of experience in ITSM ITIL Configuration Management (CMS/CMDB) process lifecycles.
2. Experience in ServiceNow or similar ITSM system, with a working knowledge of CMDB data models, class hierarchy, and how CIs relate to IT infrastructure and applications.
3. Experience in ServiceNow Common Service Data Model (CSDM), Service Mapping, Discovery, automated execution and ITAM.
4. Experience with dashboards, reporting, trend analysis and metrics.
5. Experience in large IT environments, with a technical background or previous Healthcare experience advantageous.
6. ITIL v3/v4 Foundation or higher.
Essential Job Statements
Configuration Management: Define, manage and govern the IT Configuration Management System (CMS), CMDB, and CSDM ITIL Configuration Management (CM) process lifecycles in ServiceNow, ensuring architectural alignment through best-practice service design, governance, strategy, roadmaps, development, testing, training, reporting, metrics, and Continual Service Improvement.
Operational Support: Facilitate and deliver day-to-day work queues for Configuration Management (CM) updates, roadmaps, and projects.
Project Management: Develop and lead medium> sized customer or partner engagements and deliveries, for new or existing processes, services or solutions through to completion with limited guidance or supervision.
Team Support: Manage CM development, CM upgrade activities, and the review of new IT services, ensuring compliance.
Process: Define, document, and maintain a Configuration Management Plan (CMP) and associated CM policies, processes, procedures and standards, facilitating audits and tracking compliance.
Metrics & Reporting: Define dashboards and reports, presenting metrics and insights related to process quality, efficiency, and effectiveness.
Ensure responsibility and visible commitment of diversity equity and inclusion programs/initiatives through collaboration and implementation of initiatives across the health.
Patient Population : N/A
Employment Qualifications
Required Education: Associate's degree in Information Technology, Business, or related; or, equivalent combination of related education and experience.
Preferred Education: Bachelor's degree in IT or relevant higher-level education
Licensing/ Certification
Licensure/Certification Required: N/A
Licensure/Certification Preferred: ITIL v3/v4 Foundation or higher. ServiceNow certifications. CMDB/Asset Management certifications. SDLC, Project, BA, Process & Change Methodologies.
Minimum Qualifications
Years and Type of Required Experience: 3+ years of experience in Configuration Management Systems (CMS) and CMDB ITIL Configuration Management process lifecycles or an equivalent combination of related education and experience. Experience in IT Service Management (ITSM) and ITIL, including business process analysis, design, implementation, support, training and Continual Service Improvement. Experience in ServiceNow or similar ITSM system, with a working knowledge of CMDB data models, class hierarchy, and how CIs relate to IT infrastructure and applications. Experience in ServiceNow Common Service Data Model (CSDM), Service Mapping, Discovery, automated execution and ITAM. Experience with dashboards, reporting, trend analysis and metrics. Developed and lead medium> sized customer or partner engagements and deliveries, for new or existing processes, services, or solutions. Experience in large IT environments, with a technical background or Healthcare experience advantageous.
Other Knowledge, Skills and Abilities Required: Mentors the organization on Configuration Management concepts, policies, procedures and standards. Experience in adult education theories, concepts, and delivery techniques for product and process training.
Other Knowledge, Skills and Abilities Preferred: 4 + years of relevant experience. Experience with SDLC, Agile and other delivery methodologies. Working knowledge of SCCM, SCOM, Okta, Epic and Workday advantageous.
Combination of education and experience in lieu of a degree.
Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. May have periods of constant interruptions. Prolonged periods of working alone.
Physical Requirements
Physical Demands: Lifting/ Carrying (0-50 lbs.), Stoop, Kneel, Squat, Crawling
Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards
Physical Requirements: Manual dexterity (eye/hand coordination), Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity - far, Acuity - near
Hazards: Depth perception
Mental/Sensory - Emotional
Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking
Emotional: Fast paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change
Days
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Auto-ApplyManagement Liability Lead
Remote job
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk .
You will lead a variety of strategic, analytical, and operational projects to enhance carrier and broker relationships, build underwriting workflows, underwrite a profitable book, and launch new insurance products. You will partner with senior leaders, external carrier partners, and cross-functional teams to drive and support our management liability growth efforts while managing and strengthening our most important relationships. You will own the success of our management liability product line.
We are seeking a strategic, execution-oriented leader to own and scale our admitted & surplus Management Liability product portfolio, including Directors & Officers (D&O), Employment Practices Liability (EPLI), Fiduciary, and Crime insurance on a primary and excess basis. You will be accountable for the P&L of our Management Liability portfolio, guiding growth strategy, underwriting structure, and go-to-market execution in partnership with our insurance, data, and engineering teams.
This role requires someone who can design structured, scalable underwriting systems, while also bringing underwriting gravitas to the field - supporting senior territory leads, brokers, and carrier partners with clarity, expertise, and decisiveness. We are looking for a proactive individual who takes ownership over initiatives and drives execution with limited oversight.
YOU WILL
Own and Optimize the Management Liability Portfolio
Be directly accountable for the P&L of our Management Liability products - balancing growth, compliance, and profitability.
Drive national and regional growth targets in partnership with senior territory leads and broker partners.
Underwrite or support the most complex submissions, especially those escalated through authority guidelines or strategic priorities.
Act as the escalation point for underwriting guideline referrals, and be seen by the field as a trusted expert.
Set and Execute Product Strategy
Lead go-to-market (GTM) strategy for Management Liability: messaging, broker training, coordination with the rest of the underwriting team, enablement materials, and external positioning.
Develop and iterate target market initiatives, identifying classes, geographies, or niches where our value proposition gives us a strategic edge.
Shape and oversee product audits, ensuring underwriting consistency, guideline adherence, and feedback loop closure.
Build Scalable, Systematic Infrastructure
Own or coordinate the creation of underwriting guidelines, decision trees, and rating logic, ensuring alignment across manual, automated, and hybrid workflows and overall company goals.
Work with data and engineering teams to codify underwriting logic, enabling automation, default recommendations, and triage logic.
Develop structured processes to capture and act on market trends, adjusting rate strategy, appetite, and workflow defaults to maintain competitiveness and profit.
Partner with Carriers and Brokers
Lead carrier relationships for Management Liability, including new filings, audits, product approvals, and ad hoc initiatives.
Serve as the face of product leadership to strategic brokers - building trust through responsiveness, underwriting depth, and insight.
Deliver training and support to distribution teams to maximize broker engagement and quote-to-bind efficiency.
Optimize with Data
Collaborate with data science to run scenario models, pricing experiments, and profit optimization analyses across products and segments.
Use performance data to recommend updates to appetite, coverage terms, pricing, and underwriting strategy.
Track and synthesize portfolio KPIs - translating into product strategy and operational changes.
YOU HAVE
10+ years of experience in management liability insurance, including extensive experience developing and managing rating manuals, underwriting guidelines, and policy forms.
Expertise in pricing, portfolio management, and risk modeling across management liability lines, with a deep understanding of emerging and complex industries.
Proven experience in drafting and optimizing insurance forms: Demonstrated ability to design declarations, GTCs, and endorsements that align with both carrier risk tolerances and market demands.
Strong organizational and analytical skills: Ability to conduct sophisticated data analysis, distill insights, and present actionable recommendations to internal and external stakeholders.
Experience developing and executing strategies to scale: Proven track record of launching new products, optimizing product-market-fit, and driving profitable growth in a dynamic, fast-paced environment.
Exceptional leadership and collaboration skills: Ability to lead cross-functional teams and drive change across underwriting, product, engineering, and data functions.
A self-starter mindset: Comfortable with rolling up your sleeves to meet aggressive growth goals and continuously iterate on product offerings.
WHO YOU WILL WORK WITH:
Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors.
Tobias Schuler, Head of Data Analytics: After becoming a Fellow of the Casualty Actuarial Society & working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance & technical expertise at Munich Re Digital Partners in North America, where he headed data & analytics & oversaw the data infrastructure behind some of their largest programs.
Brad Bahler, Territory Lead: Brad has over a decade of experience in management liability underwriting. He managed one of the largest books of small business management liability risks at Travelers, where he was known for his deep understanding of coverage, outstanding submission response times, and boundless enthusiasm for the space.
Stanley Wang, Director, Pricing Analytics: Before joining Counterpart, Stanley worked as an actuary within the pricing solutions and methods team at USAA to combine actuarial pricing with data science models. Before that, he was a leading data scientist for Digital Partners, a Munich Re Company where he specialized in building data science models and insights for leading insurtech companies. He has had many other relevant roles such as capital modeling, risk management etc. He lives in New York with his growing family.
Mike Foster, Insurance Operations Lead: MIke has over two decades of experience in insurance operations, strategy, transformation, and customer experience. Before joining Counterpart, Mike led a 120+ person team at Lincoln Financial, overseeing strategy, analytics, and service operations for group benefits. Earlier in his career, he spearheaded digital transformation efforts and managed large-scale operations teams at both Lincoln and Liberty Mutual, where he launched new service models and built cloud-native platforms from scratch. Mike is known for their thoughtful leadership, data-driven decision-making, and ability to scale operational excellence in complex environments.
WHAT WE OFFER
Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it.
Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year.
Stock Options
Health, Dental, and Vision Coverage
401(k) Retirement Plan
Parental Leave
Home Office Allowance: to set up your home office with the necessary equipment and accessories.
Book stipend
Professional Development Reimbursement
No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones.
Charitable Contribution Matching
COUNTERPART'S VALUES
Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
Auto-ApplyLead Utilization Management Nurse
Remote job
Job DescriptionWe have an
innovative
organization looking to add a Lead Utilization Management Nurse to its team. Their main purpose is to enable physicians to engage, support, and manage new value-based savings and shared-risk models. They deliver timely, turn-key solutions for healthcare providers, health plans and strategic partners.
In this position as the Lead Utilization Management Nurse you will provide expertise in Utilization Management while managing a small team of UM nurses to help ensure that every patient receives the right type of care, at the right time in the right setting, every day! You will also provide hands-on expertise to help implement company strategies and provide oversight of assigned IPA Utilization Management program.
Some other responsibilities include
:
Conducting monthly client UM Committee meetings
Act as a resource for the UM Nurses (first point of contact for clinical clarification/education)
Participate in data analysis of utilization metrics
Prepare, participate and present summary utilization management reports to UM/QM Committee
Much More!
QUALIFICATIONS
Bachelor of Science degree (AND or BSD) in Nursing
At least 4-5 years of relevant professional experience, including medical management experience in health plans, provider, or MSO settings and quality chart reviews
Registered Nurse (RN) with a current and active nursing license to practice in the State of Illinois is required
A minimum of three (3) years of responsible leadership experiences in management positions
Certified Case Manager (CCM) preferred
Knowledge/experience in Medicare/Medicaid and HEDIS criteria is highly desirable
Valid Driver's License and vehicle required
Ability to travel at least 30% for client meetings within the state required
ADDITIONAL DETAILS
On-site gym FREE to employees
On-site deli
Professional Development Opportunities
Great base salary with bonus potential
Full benefits, 401k and PTO allowance
Eligible for consideration of partial work from home status upon completion of probationary period as designated by the direct supervisor.
Public Sector Experienced Organizational Change Management (OCM) Lead
Remote job
We are seeking an experienced Organizational Change Management (OCM) Lead to drive the people side of change for large-scale business and technology transformation initiatives. Responsibilities and Experience:
Public Sector must be for a State/County/City Experience - Candidate must have a minimum of three (3) years of REFERENCE-ABLE Public Sector Experience as a Organizational Change Management (OCM) Lead
At least seven (7) years of experience in Organizational Change Management (OCM) with four years of experience as an Organizational Change Management Lead.
At least three (3) years of experience assessing stakeholder expectations and designing, facilitating, and delivering stakeholder communications and training.
Certification in ADKAR, Prosci, or another advanced change management methodology.
This is a remote position.
Compensation: $40.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
ABOUT US Technical Experience
We are well-versed in a variety of operating systems, networks, and databases. We work with just about any technology that all businesses would encounter. We use our expertise to help our customers.
Auto-ApplySenior Configuration Manager
Remote job
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at ****************************
Application password: Niner
This position is contingent upon contract award.
Professional Level
Senior Consultant
Responsibilities
Provides Expert/Senior Executive level consulting support for specialized business and operations focusing on, but not limited to, the analyses, evaluation, audit, assessment, implementation or support of the specific subject matter area related to the specific customer objectives and supporting functions.
Provides planning and consultation including program/project guidance, oversight and management.
Requires highly specialized expertise and possess unique experience in a functional area related to the task.
Directly engages with customers to assess, understand and resolve problems.
Responsible for establishing and maintaining the integrity of work products such as source code, infrastructure as code, technical documentation, and environment configurations throughout the system development lifecycle (SDLC).
Ensures that all changes are evaluated, approved, tracked, and implemented in a controlled manner.
Collaborates with cross-functional teams to implement best practices in version control, release management, and continuous integration/continuous delivery (CI/CD) processes.
Plays a key role in ensuring compliance with applicable frameworks, policies, and regulations (e.g., NIST, FISMA, FedRAMP, VA Directives), and contributes to the achievement of a stable, secure, and fully auditable product line environment.
Requirements
Bachelor's Degree in technical discipline; Associate degree and 4 years of experience; 8 years of experience in lieu of degree to meet education requirement
7+ years of proven experience as a Project Manager in software development, with a strong track record of delivering projects on time.
Experience with Scaled Agile Framework (SAFe), DevSecOps methodologies, and implementing configuration management in an Agile environment.
Experience working in federal or Department of Veterans Affairs (VA) projects and familiarity with relevant VA policies and directives.
Preferred/Desired:
One or more of the following:
Certified Configuration Management Professional (CCMP)
ITIL Foundation Certification
Certified ScrumMaster (CSM)
Project Management Professional (PMP)
Certified Information Systems Auditor (CISA)
Salary Range$61,180-$80,000 USD
9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Clearance/Background Investigation
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Benefits
Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.
Legal
We're an equal employment opportunity employer that empowers our people to fearlessly drive change - no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.
Auto-ApplyThird Party Risk Management Lead
Remote job
WHAT IS THE OPPORTUNITY? Third Party Risk Management (TPRM) Lead is responsible for providing Enterprise wide third party risk management services, including taking a lead role to define, implement, and maintain a risk framework, operating model, policies, procedures, governance and oversight programs for all lines of business and subsidiaries. CNB established the TPRM program as a second line function, enabling CNB to manage third party risk effectively and efficiently, relative to its size and complexity. The lead is responsible for ensuring the program meets regulatory guidance, aligns with CNB's parent company, and incorporate changes as necessary.
WHAT WILL YOU DO?
* In partnership with the TPRM Program Manager, develop a successful implementation plan consisting of:
* Assist with the development and execution of an TPRM risk framework, policies and procedures
* Direct assessments on key controls and overall compliance with the TPRM program, including the timeliness, completeness, and accuracy of risk assessments.
* Provide risk-consulting serves to first line third party risk managers for complex arrangements.
* Develop risk analysis and reporting, including risk metrics, for dissemination to both first line of defense (technology) leadership, risk management committees, CNB's parent holding company, and CNB's regulators.
* Streamline processes for risk identification and assessment, control assessment, testing and issue management.
* Lead continuous improvement activities and initiatives for TPRM, working with stakeholders, subject matter experts, and analysis of exception reports to define issues, determine root cause, and determine appropriate changes.
* Identify and assess requirements for CNB's GRC system to increase automation, and process effectiveness and efficiency.
* Responsible for reviewing SSAE 18 reports for CNB's third parties and evaluate for completeness, appropriateness, and assess impact to CNB on findings and exceptions to support CNB's Sarbanes Oxley, FDICA, and SOC programs.
* Manage coordination of assignment of resources based on demand and capacity, and required subject matter expertise, including augmenting internal staff with external resources as necessary.
* Ensure appropriate escalate of issues to first line and senior management as required.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Minimum of 7 years of third party risk management, assurance and / or oversight or relevant supplier or third party audit or compliance experience
* Minimum of 4 years of experience in risk and controls for information technology and cybersecurity, appropriately scoping assessments, providing credible challenges, and performing assurance testing.
* Minimum of 4 years working with a GRC system, incorporating continuous improvement for the system and process.
*Additional Qualifications*
* Comprehensive knowledge of third party and information technology risk management processes and methodologies
* Experience using third party risk management /Governance, Risk and Compliance (GRC) systems
* Experience assessing contracts, including master service agreements, statements of work, and license agreements.
* Experience assessing cloud servicing arrangements
* Knowledge of and experience in designing and operating governance, frameworks and processes to comply with vendor management / third party risk management related regulatory requirements, guidance and oversight (OCC 2013-29, Fed SR 13-19 or other relevant third party risk management / vendor management regulation applicable to the financial services industry)
* Currently hold or quickly obtain industry recognized third party risk management or vendor management certification
* Excellent oral and written communication skills; experience performing both detailed and executive-level documentation
* Advanced knowledge of Microsoft Office tools; specifically, Excel, PowerPoint and SharePoint
* Experience with reporting platforms such as Tableau, SQL scripts, and Microsoft SSRS desirable
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Delivery Management Capability Leader
Remote job
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Delivery Management Capability Leader
The Delivery Management Capability Leader is a strategic and operational leader responsible for architecting and driving the Scrum Master, Program, and project management capability within the Digital Solutions group. The Capability Leader will lead and evolve the Program, Project and Scrum Master discipline within the firm's Digital Solutions organization, ensuring a team strategy that proactively aligns with business objectives and 18-month rolling roadmaps. This leader will ensure that each discipline delivers high-quality, innovative, and standards-driven solutions that support business objectives in an Agile SAFe environment. This leader will create an environment where team members thrive - combining technical excellence with a culture of continuous learning, collaboration, and innovation. The ideal candidate will have deep experience building high-performing Scrum Master, Program and Project management teams, capable of managing both complex enterprise engineering and low-code/no-code solutions, and fostering a culture of technical excellence, agility and innovation. The role requires balancing hands-on technical credibility with strong leadership and people's development skills. The role demands visionary leadership, fostering a culture of collaboration, innovation, and continuous improvement, while building robust processes and accountability mechanisms that enable predictable, efficient, and high-quality delivery across all digital initiatives. The Capability Leader is accountable for achieving success metrics, setting discipline expectations, and holding the team to the highest standards of quality and delivery.
ESSENTIAL DUTIES:
Organizational and People Leadership
Create and execute a comprehensive talent strategy for each discipline, ensuring optimal skill mix, clear roles, and progressive career paths to support enterprise delivery needs and proactively align with 18-month rolling roadmaps.
Support planning processes to understand business goals and align future development goals and strategies
Recruit, build, and inspire a diverse and high-performing team of Scrum Masters, Program and Project managers with the right capability mix for the firm's evolving portfolio. This includes fostering career growth through mentoring and continuous learning
Build and maintain competency frameworks and targeted training programs that drive excellence in Agile delivery and provide accelerated growth for early-career and mid-level developers
Cultivate a collaborative, learning-oriented culture that values efficiency, innovation, and quality.
Mentor and empower high-performing teams
Process and Standards Management
Define and execute the Scrum Master, Program and Project management strategy aligned with the firm's Digital Solutions vision and SAFe framework
Document and continuous improvement of delivery processes, templates, and best practices across the development discipline
Ensure standardized Agile and SAFe practices across all development, ensuring consistency in ceremonies, tools and performance measures
Implement governance and quality control mechanisms to uphold high delivery standards across products, projects, and programs.
Lead process audits and champion compliance with regulatory and security requirements.
Partner with Solution Architecture, Development, QA, Data, and Operations capability leaders to ensure end-to-end delivery efficiency and consistency.
Operational Efficiency and Tooling
Lead and hold the team accountable for identifying and implementing opportunities to streamline delivery workflows through AI, automation, and modern delivery tools.
Oversee Scrum Master, Program and Project management activities across multiple Agile teams, ensuring predictable delivery and adherence to SAFe principles
Champion modern delivery management practices including DevSecOps, CI/CD, automated testing, and reusable architecture patterns
Evaluate and deploy emerging technologies that enhance productivity, accuracy, and cross-disciplinary collaboration.
Implement metrics and maturity models to assess and continually improve the capabilities' effectiveness
Agile Delivery Enablement
Partner with Scrum Masters, Release Train Engineers, and Agile Coaches to ensure teams adhere to SAFe principles and maximize velocity
Champion continuous improvement across Agile ceremonies, backlog refinement, and quality gates
Proactively remove systemic impediments that hinder efficiency or slow delivery cycles
Quality and Continuous Improvement
Establish and track KPIs and metrics to measure discipline performance, including throughput, quality, and automation adoption
Lead process audits to identify and implement improvement opportunities
Foster a culture of built-in quality and delivery excellence, ensuring solutions meet current and future business needs.
Stakeholder Engagement and Communication
Serve as a key liaison between capability leaders and portfolio teams to ensure alignment of delivery objectives with organizational strategy
Communicate progress, risks, and opportunities with clarity and transparency, enabling informed decision-making at all levels
Other duties as assigned
QUALIFICATIONS:
EDUCATION
Bachelor's degree in information technology, Computer Science, or related field
TECHNICAL SKILLS
Deep expertise in cloud platforms such as Azure, API management frameworks and data architecture.
Understanding of Agile and SAFe concepts, including solution intent, enablers, system architect roles and architectural runway
Strong technical foundation in enterprise architecture, integration, and modern development stacks
Strong experience with enterprise platforms, integrations, data, complex custom build and buy and extend solutions
Experience with low-code platforms
Strong grasp of cybersecurity, compliance, and governance requirements for enterprise systems
SPECIAL REQUIREMENTS SPECIFIC TO JOB
Strategic thinker able to align delivery capability with measurable business outcomes
Collaborative mindset with a commitment to continuous learning, lean thinking and incremental improvement
Proven success in reducing bottlenecks
Demonstrated maturity of an organization's development capabilities through measurable SAFe adoption metrics, governance, and outcomes
EXPERIENCE
Minimum of 10 years of software development experience
Minimum of 5 years of leading multi-level, cross-functional development teams.
Proven success implementing or operating within a Scaled Agile or lean portfolio management environment
Expert at stakeholder management
MANAGEMENT
Strong people leader with a track record of energizing and developing talent and creating scalable, high-performing teams
Excellent communication, coaching, and change-management skills
PREFERRED REQUIREMENTS
Master's degree preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $171,200 - $303,600
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Auto-ApplyRelease Manager | Onsite
Remote job
Role Summary: The Release Manager, who owns and oversees the enterprise platform team's code repositories, is responsible for planning, managing, and coordinating software releases across brands and channels. They ensure that releases are delivered smoothly, on time, within scope, and with minimal risk to the business, while maintaining the health and integrity of the code repositories.
Release planning:
Identify the issues that are release ready in coordination with Project manager & Product teams of Mobile/API/Web (brand specific/ platform etc)
Plan and schedule delivery dates for mobile/API/Web releases; Maintain release calendar in confluence
Ensure the release ready tickets are marked with right release versions in Jira
Release Activities:
Collaborate with development, QA, track Project managers and KTLO teams to deliver as per release schedules
KJ> Establish entry/exit criteria into/out of the QA and UAT environments
Release Process:
Establish and enforce release management processes and standards, ensuring that all releases are consistent, predictable, and meet quality criteria.
Create Change request (CR) in Jira as per defined checklist (Description, List of tickets planned for release, Fix version, tabular view with details of jira ticket, PR details of FBUAT & Main, KJ> provide evidence of test artifacts)
Review the CR with review boards and seek approval for deployments to production
Ensure to coordinate with Dev & KTLO teams on pre-deployment activities
Oversee the deployment of software to production environments, ensuring minimal disruption and adherence to quality standards
KJ> For every production deployment, ensure that the primary and DR production enviornments are in sync with respect to the code changes
Communicate to the stakeholders for all release related status
Work with stakeholders on release decisions including roll-back
KJ> Own the process of securing leadership approvals for phased roll out of an application release, execute and pause the rollouts as agreed.
Conduct post-release reviews, identifying areas for improvement and driving continuous improvement of release processes.
KJ> Establish post-release metrics / trends for KTLO team to monitor and report on following a production app/API release.
Define, publish and maintain release KPIs
Communicate with Stakeholders:
Serve as the primary point of contact for all release-related communications, keeping stakeholders informed about release status, issues, and risks.
Auto-ApplySalesforce Release Manager
Remote job
Hi, Given below is the urgent req for my client.. If you are comfortable with it, available and looking for a project please send me your profile immediately in word document along with your expected hourly salary on CTC/1099 or yearly salary on W2. Please mention your work authorization and your availability to start the project.
D 2 - Salesforce Release Manager
Remote position
PT timing zone.
A proven Salesforce Release Manager who will take ownership of all aspects related to ensuring a ‘healthy' Salesforce.com platform.
Minimum 8+ years' experience on the Salesforce platform inclusive of release management, Salesforce Administrator, and implementing Salesforce.com technology based solutions
A strong understanding of CRM, Sales, Marketing, and other business processes
Strong experience on Salesforce.com, Flosum & GITHub.
Experience of working on global Salesforce.com platform and the implications related to Release Management
Hands on experience with Salesforce.com configurations, roles, profiles, and other permission controls
Ability to communicate effectively and confidently with team members.
Productive with moderate supervision
Communicate clearly and effectively in both written and verbal formats
Key Responsibilities:
Define and manage change control process for development and release readiness criteria and ensure all changes meet criteria prior to deployment
Accounting for any dependencies and risks along the way; identify issues and perform root-cause analysis to ensure they are not repeated.
· Facilitate release activities across all Salesforce Development and Administrator teams, ensuring quality and timely deployments across environments
Instance strategies
Work with Salesforce Development Team(s) to maintain allowed Test coverage in salesforce and resolve all the Deployment errors.
Monitor all lower environments (Salesforce Sandboxes) for release process / creating and synchronizing sandbox metadata and appropriate data sets
Validate Post Release Activities /Track release metrics to improvement and report successes/failures to stakeholders and Teams
Work with Salesforce Support Team - Coordinate Salesforce Release Calls, and Support Activities
Should have strong understanding of deployments using Force.com migration tools (Salesforce Tools IDE, Flosum, GITHub, and Version Control )
Perform and Support on Salesforce Administration Activities
Responsible for maintaining consistency between Salesforce sandbox environments, from Development through SIT, UAT and Production.
Host weekly (and adhoc) calls with internal business admins, internal development teams, and Salesforce Support to plan and prepare all production facing releases.
Regards
Varma
************
F-35 JPO Configuration Management Analyst, (Hybrid Telework)
Remote job
Serco is excited to continue our support to the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 program, to include development, production, and sustainment.
The F-35 Joint Program Office (JPO) is a joint, multi-national program and is the Department of Defense's (DoD) focal point for defining affordable next generation strike aircraft weapon systems among the United States (U.S.) Air Force (USAF), U.S. Navy (USN), U.S. MarineCorps (USMC), and U.S. allies currently composed of seven (7) cooperative international partners: the United Kingdom, Italy, Netherlands, Canada, Australia, Denmark, and Norway; as well as Foreign Military Sales (FMS) customers. The F-35 is the next generation strike fighter bringing cutting-edge technologies to the battle-space of the future.
Our AFLCMC/WJ Configuration Manager, located in Wright-Patterson AFB, OH, supports the F-35 AFLCMC/WJ Chief Engineer. The AFLCMC/WJ Configuration Manager is responsible for performing configuration management coordination and documentation actions necessary to track and document the baseline system configuration of the F-35A and all integrated subsystems. Configuration management documentation includes logistics, training, mission planning, and aircraft systems in support of AFLCMC/WJ activities to include continued airworthiness. As such, the Configuration Manager has broad understanding of the current aircraft systems and support systems specifications and be abreast of future changes for the F-35A and report to AFLCMC/WJ Chief Engineer potential risks and issues as well as specific impacts and concerns to the Air Force customers. The AFLCMC/WJ Configuration Manager also serves as a focal point for the F-35 AFLCMC/WJ's file management custodian who is responsible for maintaining all electronic media and documentation required by Air Force Instruction (AFI).
In this role, you will:
* Attend and/or administer F-35 technical meetings (virtual and site meetings).
* Preparation of analysis products, trip reports and periodic reports in support of the above duties.
* Provide recommendations, written papers, and briefs to support the US Air Force (AF) JSF acceptance and airworthiness.
* Provide white papers and/or PowerPoint briefings in support of AFLCMC/WJ documenting the AF position on F-35A.
* Provide data recording and analysis of F-35 configuration.
* Develop written guidance and procedures for file management in accordance with Air Force Instruction (AFI).
* Provide other deliverables as directed by AFLCMC/WJ Chief Engineer or Director.
* Provide detailed documentation management of the F-35A Air System to include Vehicle Systems, Weapon Integration, Propulsion, Mission Systems (MS), Off-Board Mission Systems (OMS), Human System Integration (HSI), Training Systems, and Autonomic Logistics (AL).
* Participate on behalf of AFLCMC/WJ in system engineering technical reviews, Airworthiness, service acceptance, DD-250 and LRIP/Lot contract compliance, track Joint Technical Data (Flight Series data, technical orders), software/block plan configuration management, and configuration review teams.
* Review and provide analysis of air system change management to include modifications, action requests (AR), software problem and anomaly report (SPAR), deficiency report (DR) and change requests (CR) and track as they progress through contractor and government approval boards. Assist Systems Engineer in the analysis of all contractor provided design documentation. Supports and manages the coordination of these actions with USAF agencies to develop a single service position to the Joint Strike Fighter Program Office (JSFPO).
* Support preparation of both Unclassified and Classified F-35A briefings to General Officer level USAF stakeholders as directed by the AFLCMC/WJ. Review and comment on JPO databases to include CMPro. Develop and maintain file management system for historical tracking in accordance with AFI.
You will be part of a dynamic team of F-35 JPO staff at Wright-Patterson AFB, OH, who works closely with the customer and other key F-35 National Security and Allied stakeholders to deliver quality F-35 systems.
Get to know your Recruiter
Qualifications
To be successful in this role , you will have:
* An Active DoD Secret clearance.
* An Associates Degree
* A minimum of 3 years of program experience in aircraft systems or similar configuration management.
* A minimum of 6 years of experience in program management, technical or business analysis discipline.
* The ability to provide onsite support at the Wright-Patterson AFB, OH, AFLCMC/WJ, F-35 Joint Program Office (JPO) a minimum of 3 days per week, each week. Onsite days in the JPO office may increase to provide onsite support up to 5 days per week to support the needs of the customer. Exact days in office at the JPO must be coordinated with F-35 customer and approved by your Serco manager.
* Previous experience in configuration identification, control, audit, and status accounting; DOD configuration management policies, procedures, review cycles, instructions, and standards; engineering change proposal evaluations.
* Previous experience with development, production, ancillary equipment, ground support equipment, test & evaluation, and fleet operations of a DoD and international acquisition aircraft program.
* Previous experience evaluating Major Variance Requests, Specification Change Notices, Engineering Change Requests/Proposals, Manufacturing Build Records, Sustainment as Maintained Records and other documents.
* Previous experience in providing guidance and assistance in configuration management and change control and ensuring that all Class I (Major) changes and variances are properly processed and dispositioned.
* Previous experience in collecting and maintaining process metrics and reporting techniques to ensure compliance with DOD level Data Management Program policies and procedures.
* Travel up to 10%.
Additional Desired Skills:
* Microsoft Offices to include: Outlook,Teams, SharePoint, Excel, Word, and PowerPoint.
If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career!
*
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
* Medical, dental, and vision insurance
* Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
* 401(k) plan that includes employer matching funds
* Tuition reimbursement program
* Life insurance and disability coverage
* Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
* Birth, adoption, parental leave benefits
* Employee Assistance Plan that includes counseling conditions
* Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.
To review all Serco benefits please visit: ******************************************
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.
Easy ApplySalesforce Release Manager- Infosys/ BCBS
Remote job
Job Title : Salesforce Release Manager Location: US ( Remote ) The Salesforce Release Manager will use Agile Accelerator and Copado to facilitate the Continuous Integration and Continuous Deployment of changes to Salesforce orgs. They will report to the Platform Engineer in the Center of Excellence but will be embedded with a delivery team.
• They will participate in the Sprint Planning to organize the changes prior to release. Lead Release planning meeting • They will be Tier 1 support for the developers in their commits and integration deployments• They will deploy the changes to the UAT and Stage environments o Available to deploy to Pstage at least once a day EST• They will back deploy changes to lower regions in the pipeline • They will deploy the changes to the Production environment and Available to deploy to Prod §Twice a month - Wednesday morning at 6AM EST for Ops org• Once a month - Friday night at 9pm EST for Health org • They will assist the Platform Engineer in enhancements to the tools.
Areas of Expertise and Experience must include:1. Releases - Industry Best Practices 2. Salesforce a. Deep understanding of MetaData 一 b. Understanding of Apex Code i. Coverage ii. Testing 一 c. VS Code i. Package.xml 3. Copado a. Metadata pipeline 一 i. Commits 一 ii. Promotions 一 iii. Deployments 4. GitHub a. Branching Strategy b. Pull Requests 一 c. Operations 一 i. Cloning 一 ii. Pull vs Synch 一 iii. Stage vs Commit 一 iv. Merge 一 d. VS Code i. Extensions 一 ii. Search
This is a remote position.
Compensation: $50.00 - $55.00 per hour
Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.
Auto-ApplyRelease Manager
Remote job
We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
About the Role
We are looking for an experienced Release Manager to lead and orchestrate the release process across all Alteryx product lines, Desktop, On-Prem Server, and Cloud Platform.
This role sits at the intersection of Engineering, Product Management, and Customer Success, ensuring seamless coordination, communication, and delivery of high-quality software releases to our global customer base.
You will be responsible for defining and driving the end-to-end release process, ensuring that every release is delivered with clarity, consistency, and confidence, both internally and externally.
Key Responsibilities
Own and continuously improve the release management lifecycle across Desktop, On-Prem Server, and Cloud.
Partner with engineering teams to plan, schedule, and track releases; from feature readiness through deployment and post-release validation.
Collaborate with Product Management to ensure release scope and timing align with business priorities.
Coordinate with Customer Success, Support, and Documentation teams to ensure customers have the right information and resources before and after each release.
Define and enforce a consistent release communication process, including release notes, readiness checklists, rollout plans, and stakeholder updates.
Manage release risks, issues, and dependencies, ensuring clear visibility and escalation paths.
Lead release readiness reviews, go/no-go meetings, and post-mortems to drive continuous improvement.
Establish and maintain a central source of truth for release status and timelines.
Partner with QA and automation teams to ensure robust validation and regression testing strategies are in place.
Identify opportunities to streamline and automate release operations, increasing efficiency and reliability.
Qualifications
5+ years of experience in Release Management, Program Management, or Engineering Operations for enterprise or SaaS software products.
Proven experience managing releases across multi-platform environments (desktop, on-prem, and cloud).
Strong understanding of software development lifecycle (SDLC), CI/CD pipelines, and agile methodologies.
Excellent cross-functional communication and stakeholder management skills.
Demonstrated ability to drive alignment between engineering, product, and customer-facing teams.
Strong analytical and organizational skills, with meticulous attention to detail.
Familiarity with Jira, Confluence, GitHub, and cloud deployment tools is a plus.
A passion for process excellence and continuous improvement.
Compensation:
Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location.
The base salary range for this role in the United States is $139,000 -$155,000.
In addition, you may be eligible for additional compensation. Employees may also be eligible for a wide range of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others.
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.
Benefits & Perks:
Alteryx has amazing benefits for all Associates which can be viewed here.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.
This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
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