Moses Lake Clinic jobs

GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The Patient Services I's primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient and informal telephone access to clinic services. Job Specific Competencies 1. Greets all patients and guests in a warm and friendly manner. a. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 2. Registers patients; collects demographics and updates data as needed; and assists them with forms if necessary. 3. Schedules appointments for patients using scheduling protocols and answering scripts. 4. Enters accurate data in EMR, EDR and other electronic records in accordance with protocol. 5. Obtains and verifies insurance information. a. Obtains and scans copy of insurance card. b. Verifies eligibility at each appointment c. Collects switch forms and waivers when necessary. 6. Collects and records payments from patients. Balances encounter batch and monies collected with totals in practice management system. a. Responsible for reviewing task buckets and claim work flow work list daily. b. Perform the End of Day Review. c. Barcode and fax all incoming documentation daily. 7. Directs phone calls to proper destination or takes a message as per protocol. 8. Assists patients with information and education on other CVCH programs as approved by Supervisor. 9. Provides accurate verbal translation, English & Spanish, when required. 10. FOR DENTAL ONLY: Schedules appointments for patients using scheduling protocols and answering scripts. a. Confirms all patients the day before scheduled appointment. b. Maintains provider's schedules at number of appointments per day as per Dental Scheduling protocol. This includes follow-up on missed appointments and missed recall. 11. FOR DENTAL ONLY: Dental No Show a. Prepares and mails appropriate No Show letter and documents EDR record (refer to No Show policy). b. Identify reinstatement eligibility, collect documentation required in the No Show policy and submit to Dental Operations Manager for consideration. 12. FOR DENTAL ONLY: Recall Management a. Runs Recall tickler report bi-weekly for upcoming needed appointments and sends reminder postcards (refer to dental recall protocol). b. Makes follow-up calls to current and past due recall patients to schedule appointments. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: None required. High School Diploma or equivalent preferred. 2. Certification/Licensure: N/A 3. Experience: One year experience in the medical or business/office field or equivalent education and training/certification preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; 10-key calculator and filing skills; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Excellent customer service skills. Ability to work in a collaborative team work environment and/or work independently. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low-income patients. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing a minimum of 10 pounds (assistance is available as needed); ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Strong organizational skills, attention to detail, must possess problem solving/reasoning skills, assess and evaluation various situations. Knowledge of federal and state regulations for health care plans. Ability to interpret and manipulate numbers, analyze, assessing/evaluating, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Possible exposure to airborne/blood borne pathogens, possible exposure to body fluids/blood. Worker is subject to inside and outside environmental conditions on a frequent basis with moderate/extreme noise. Worker has contact with consumers and other staff and may be exposed to severe medical conditions presented by them. Exposure to hazardous substances is a moderate risk and there are possible and physical injurious conditions. Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommunication * Position not eligible for Telecommuting Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,200 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

The primary job function for Behavioral Health Assistant I is to assist in program maintenance and provide support services to Behavioral Health Providers which may include Clinical Supervisor, Social Workers, Behavioral Medicine Consultants, Therapists, Psychiatric Nurse Practitioners, Postdocs, Interns, and Psychologists, depending upon site. Job Specific Competencies 1. Greets and checks-in patients and visitors and performs general customer care duties in a courteous and prompt manner: a. Prepares patients for appointment with provider to include assisting them with completion of appropriate forms. b. Explains informed consent to the patient and provides them a copy. c. Reviews appropriate screening tools used and assists patient with completion if necessary. d. Maintains highest level of confidentiality for all patient health information. e. If applicable, enters patient test answers into appropriate registry with careful attention to detail. 2. Coordinates and schedules daily appointments: a. Schedules patient appointments for Providers and manages all incoming referrals by fax, phone, or in EHR. b. Makes changes to the schedule as patients cancel and walk-in. c. Answers and places phone calls, taking and relaying messages to departmental staff and related departments. d. Works with Call Center agents and PSRs to coordinate and route patient requests appropriately. e. Coordinates integrated appointments with medical providers as necessary. f. Manages Provider clinical and personal outlook calendars and patient schedules in EHR. 3. Provides direct clerical, coordination, and interpretation assistance to BH Providers: a. Registers new patients and collects/verifies insurance information as needed. b. Provides in-vivo English/Spanish verbal interpretation for BH Providers. c. May provide written translation as needed and appropriate for non-legal departmental forms. d. Coordinates referrals from and to community partners for continuity of patient care. e. Provides direct clerical assistance for Internship program as needed. f. Runs reports, sends letters, organizes/tracks patient information related to group services. 4. Maintains Inventory: a. Inventories, orders, and stocks supplies as needed. b. Cleans and sanitizes office areas and toys at the end of each day or as needed. c. Maintains patient information on bulletin boards and brochures as needed. 5. Other site-specific tasks which may be required: a. Takes patient co-pays either in cash or electronically, balances daily receipts, and manages cash-bag. b. Assists PSRs with checking-in patients for other appointment types (dental, medical) if necessary. c. Responsible for pre-verification of insurance. d. Coordinates with HIS/HIM to facilitate timely processing of records requests. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Follows all safety policies and general housekeeping practices. Ensures the area and its equipment and supplies are neat, clean, safe and utilized appropriately at all times, and participates in emergency drills. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co- workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: High School Diploma or equivalent. AA degree or some college experience preferred 2. Certification/Licensure: State Certified Interpreter preferred. Must be eligible for Medical Assistant-Registered Licensure if working at any Behavioral Health site in which Psychiatric ARNP requires support. Basic Life Support (BLS) or CPR required or must be able to obtain within first 90 days of employment. 3. Experience: Two years office experience in a clerical setting preferred. Working in a healthcare or behavioral health center preferred. 4. Language Skills: Bilingual in English/Spanish preferred. 5. Essential Technical/Motor Skills: Fluent written and verbal communication in English/Spanish. Knowledge of computer applications and equipment related to work. Proficient keyboarding skills and must have strong experience with Microsoft Office software. Demonstrate effective verbal and written communication skills. Ability to analyze and solve problems. Exhibit strong customer service skills. Ability to represent the organization in a professional manner in a variety of settings and meet people with ease. Ability to interpret and analyze informational needs. Ability to gather data, compile information, and prepare reports. 6. Interpersonal Skills: Ability to initiate and perform tasks with minimal supervision. Ability to organize and prioritize. Must have caring, sensitive attitude and commitment to serve people in need, especially with behavioral health issues. Excellent interpersonal and communication skills. Demonstrate strong time management skills. Must work independently and establish priorities, organizing workload to complement the needs and deadlines of the organization. Demonstrated skill in developing and maintaining productive work teams. Ability to demonstrate personal integrity in all interactions. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items up to 50 pounds, with assistance as needed; ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Work requires continual attention to detail in composting, typing, and proofing materials, establishing priorities and meeting deadlines. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Ability to read, comprehend, and analyze documents, regulations, and policies. Ability to assess and evaluate documents to prepare and submit complete and succinct documents necessary to the job. Problem solving and analytical skills are required with a heavy emphasis on detailed analysis of information to support actions. Familiar with public managed care. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; see, recognize, receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Worker is subject to inside environmental conditions on a frequent basis with moderate noise. Typical working conditions found in most administrative work areas. Worker has contact with consumers and other staff and may be exposed to medical conditions presented by them. Blood/Fluid Exposure Risk Category I 1. Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids or tissue. Use of personal protective equipment (PPE), when appropriate, is required Age Specific Competency Possesses knowledge and skills required to effectively care for and assist patients in the following age groups: 1. Pediatric (1 year - 12 years) 2. Adolescent (12 years to 18 years) 3. Adult (18 years - 65 years) 4. Geriatric (65 - death) Telecommuting * Position NOT eligible for Telecommuting Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha Free short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,300 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Benefit: Coverage: Effective: Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

The Staffing Coordinator's primary job function is to create, apply, open, and manage provider and support staff scheduling templates for assigned departments. Manage appointment changes that are needed during a scheduling cycle and audit for accuracy all systems and templates of record. They serve as a subject matter expert in Athena templates and scheduling. They must have timely and effective communication of schedule changes. Job Specific Competencies 1. Collaborate with the Clinic Administrators and the Associate Medical Directors to design, manage, and evaluate the academic program in accordance with CVCH's mission and accreditation requirements. 2. Create and maintain schedules for Providers and support staff using approved leave requests and established guidelines. a. Manage requests for non-clinic provider time, adjusting the schedules accordingly. (i.e. meetings, coaching, training) b. Edit/maintain payroll schedule for assigned support staff. c. Update all sources of truth & athena with daily changes. d. Develop annual holiday rotation for provider coverage. 3. Provide provider and support teams with timely and effective communication of schedule changes. 4. Provide payroll staff with a provider attendance report every two weeks. 5. Pay attention to detail to assure accuracy and completeness of work, conducting self-audits. 6. Post monthly on-call schedule for hospital coverage and update as needed. Also, enter this directly into ROTA for our contracted triage resource Access Nurse. 7. Continually monitor the shared Outlook inbox for all requested updates. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Follows all safety policies and general housekeeping practices. Ensures the area and its equipment and supplies are neat, clean, safe, and utilized appropriately at all times, and participates in emergency drills. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co- workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support, and promote the core values of respect, integrity, trust, compassion, and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: Associates degree required but may substitute experience for education. 2. Certification/Licensure: N/A 3. Experience: One-year experience working with health care scheduling with strong communication and computer program experience preferred. Experience with reporting data preferred. 4. Language Skills: English required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Must have intermediate computer and keyboarding skills and have the ability to enter data within company's computer system to include strong knowledge in MS Word/Excel; must demonstrate manual dexterity. Exhibit strong customer service skills, strong process improvement background. 6. Interpersonal Skills: Strong interpersonal and communication skills and the ability to work effectively with other staff and management. Demonstrated skill in developing and maintaining productive work teams. Ability to demonstrate personal integrity in all interactions. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items up to 50 pounds, with assistance as needed; ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Ability to make decisions in line with state and federal regulations; ability to read, comprehend, and analyze documents, regulations, and policies; ability to prepare and submit complete and succinct documents necessary to the job. Ability to assess and evaluate, have strong attention to detail. Knowledge of auditing and compliance procedures, quality assurance and improvement practices, understanding of the elements of sponsored clinical protocols including consent forms, and reporting requirements. Problem solving and analytical skills are required with a heavy emphasis on detailed analysis of information to support actions. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; see, recognize, receive, and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Worker is subject to inside environmental conditions on a frequent basis with moderate noise. Typical working conditions found in most administrative work areas. Worker has contact with consumers and other staff and may be exposed to medical conditions presented by them. Blood/Fluid Exposure Risk N/A Age Specific Competency Possesses knowledge and skills required to effectively care for and assist patients in the following age groups: All age groups Telecommuting: * Position could be considered for telecommuting after proven proficiency. Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,300 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Gym Membership CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Benefit: Coverage: Effective: Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

Salary Range $58.66 - $101.70 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential For more information on our Benefits & Perks, click here! Summary The Director of Facilities is a strategic and operational leader responsible for the planning, oversight, and continuous improvement of all physical infrastructure across the healthcare system. This includes buildings, grounds, utilities, life safety systems, and capital projects. The role ensures compliance with healthcare regulations, supports patient safety and satisfaction, and aligns facilities operations with organizational goals. Position Reports To: VP of Supply Chain Essential Functions * Lead long-term facilities strategies aligned with organizational goals. * Oversee capital planning, infrastructure upgrades, and space optimization. * Advise executive leadership on facilities-related risks and investments. * Manage daily operations of maintenance, engineering, and plant services. * Ensure optimal performance of all building systems and utilities. * Administer preventive and corrective maintenance programs using CMMS. * Maintain compliance with CMS, DNV, OSHA, NFPA, ADA, and other codes. * Prepare for and lead regulatory inspections and certifications. * Oversee Facility construction, renovation, and repair projects from start to finish. * Manage vendor contracts and ensure quality, timeliness, and cost control. * Develop and manage operating and capital budgets for facilities. * Monitor expenditures and identify cost-saving opportunities. * Promote a culture of accountability, safety, and continuous improvement. * Support staff development and succession planning. * Performs other duties as assigned. Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * Bachelor's Bachelor's Degree with 6 years relevant leadership experience including 3 years' experience as a manager. * Experience managing construction, renovation, and repair projects. * Experience with budget development and financial oversight. * Experience with contract negotiation and vendor management. * Knowledge of CMS, DNV, OSHA, NFPA, ADA, and local/state building codes. * Understanding of HVAC, electrical, plumbing, fire/life safety, and building automation systems. * Familiarity with capital planning, infrastructure modernization, and financial forecasting. * Awareness of infection control protocols and collaboration with clinical teams. * Strong leadership and team management capabilities. * Excellent verbal and written communication skills. * Proficiency with Computerized Maintenance Management Systems (CMMS). * Technical proficiency with tools like AutoCAD and BIM (preferred). * Effective collaboration with cross-functional departments. * Physical ability to navigate facility environments as needed. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - O * Reaching: Above shoulder height - O * Reaching: Below shoulder height - O * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - O * Repetitive Movement - O Working Conditions: * The Director of Facilities typically operates in a dynamic, fast-paced environment that spans clinical, administrative, and public areas within a healthcare setting. This role requires frequent movement throughout buildings to oversee maintenance, safety, and compliance activities. Working conditions may involve exposure to cleaning chemicals, mechanical systems, biohazards, and emergency situations. Managers often coordinate across multiple shifts-including evenings, weekends, and holidays-to ensure uninterrupted facility operations. The position demands adaptability, physical stamina, and a strong commitment to safety, infection control, and service excellence. Job Classification: * FLSA: Exempt * Hourly/Salary: Salary Physical Exposures For This Position: * Unprotected Heights - No * Heat - Yes * Cold - Yes * Mechanical Hazards - Yes * Hazardous Substances - Yes * Blood Borne Pathogens Exposure Potential - Yes * Lighting - Yes * Noise - Yes * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

Description: Schedule: Monday - Friday 6a-2p Pay Range: $33-$36 Community Medical Services (CMS) is hiring a Substance Abuse Counselor to assist patients recovering from addictions to opioids and other illicit substances. Whether facilitating individual or group sessions, or assisting patients with treatment plans and coping strategies, your work will help foster a safe place for anyone looking to start their recovery journey with us. At Community Medical Services, we believe our team members grow best in a culture that matches our patient-focused, outcomes-driven mission. Through our performance-based pay model, employees are eligible for quarterly increases in base pay that recognize dedication and results. In line with our value of Continuous Learning, we support career progression through company-sponsored education, professional development, and reimbursement programs. Whether you're pursuing a leadership path or deepening expertise as an individual contributor, CMS offers mobility and opportunities to grow your career while making a difference. Along the way, we'll invest in your well-being through a benefits package for full-time employees that includes: Subsidized medical, dental, and vision insurance Health savings account Short and long-term disability insurance Life insurance Paid sick, vacation, and holiday time 401K retirement plan with match Tuition and CME reimbursement up to 100% Employee assistance program to support your mental health and wellness Ongoing professional development We're looking for someone who: Is excited to work in an outpatient setting, much like a doctor's office or behavioral health clinic. Enjoys a consistent schedule. Is open to working with multi-cultural and low socio-economic individuals. To thrive in this role, you must be able to: Maintain and manage a caseload in compliance with regulatory standards and ratios. Conduct individual sessions, facilitate group counseling and didactic educational presentations. Complete comprehensive behavioral health assessments and individualized treatment plans, ensuring compliance with regulatory requirements and unique client needs. Evaluate the effectiveness of treatment through the ongoing assessment of the client and his/her natural supports that may result in modification to the service plan. Coordinate care with other recovery and community-based service providers, engage in case management activity by sending referrals, completing documentation necessary to secure services, maintain chart compliance, etc. Include family and natural supports in the client's treatment, per the client's preference. Maintain and apply knowledge of new developments in the field of substance use as required by specific state licensure. Maintain a collegian relationship with other substance use professionals, programs, and associations. Maintain a thorough and comprehensive client record. Serve as the point of contact for coordination and communication with other systems where clinical knowledge of the case is crucial. Assist in screening and coordinating primary care services for clients. Requirements: One of the following degrees required: Associate degree: 2,500 hours of supervised substance abuse counseling experience. Bachelor's degree: 2,000 hours of supervised substance abuse counseling experience. Master's degree or higher:1,500 hours of supervised substance abuse counseling experience. Must have the following: Must have Substance Use Disorder Professional (SUDP) license Behavioral health experience preferred #CONSL About Community Medical Services Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking. Our Commitment We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other Conditions Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary Range $23.22 - $37.78 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential For more information on our Benefits & Perks, click here! Summary The Clinic Patient Access Experience Analyst is a dynamic, technically proficient leader who serves as the strategic bridge between contact center operations, IT, and our cloud technology partners. This role drives the design, implementation, and optimization of innovative contact center solutions that elevate patient access and experience. Key responsibilities include ensuring service excellence through call quality monitoring, performance analytics, training support, and subject matter expertise in contact center technologies. The Analyst also plays a pivotal role in shaping the digital engagement roadmap and advancing patient experience initiatives within the contact center. Position Reports To: Clinic Patient Access & SWBD Manager Essential Functions * Call Quality Monitoring: * Oversee quality assurance processes by developing call monitoring standards, conducting evaluations, analyzing performance trends, and delivering actionable insights. * Reporting and Analytics: * Generate and maintain performance dashboards and historical reports. * Track KPIs such as call resolution, wait times, and customer satisfaction. * Monitor and analyze the impact of agentic AI on agent workflows, patient interactions, and overall contact center performance. * Prepare and present quality and performance reports to leadership, and recommend improvements to workflows, training, forecasting and technology adoption. * Training and Coaching: * Provide feedback and recommendations to enhance AI-driven processes, ensuring alignment with organizational goals for patient access and experience. * Collaborate with leadership and training teams to support agent development through coaching recommendations, training content feedback, and performance improvement strategies. * Provide coaching and feedback to management based on QA findings. * Assist in onboarding and ongoing education of contact center staff. * SM and IT Liaison: * Serve as the primary liaison between CPAC (Clinic Patient Access Center) operations, IT, and vendor teams to ensure alignment on contact center technology initiatives. * Participate in agile development cycles including sprint planning, testing, and deployment. * Provide IT and vendors with detailed workflows, content, and documentation to support system builds and enhancements. * Strategic Engagement: * Provide feedback on the implementation, and optimization of call flows, queuing and routing logic. * Collaborate on initiatives such as Intelligent Virtual Agent (IVA) deployment and Epic integration. * Contribute to the digital engagement roadmap and patient experience strategy. * Performs other duties as assigned. Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * High School Diploma or equivalent (GED). * 3+ years of experience in IT, Call Center, Telecom, Healthcare operations - and/or supporting end users. * Ability to work in a fast-paced and constantly changing environment with developed customer service principles and practices. * Excellent interpersonal and communication (oral and written) skills. * Strong understanding of QA methodologies, tools, and performance metrics. * Proficiency in Microsoft Office, QA applications, and cloud contact center platforms. * Experience with agile methodologies and cross-functional project management. * Strong analytical and time management abilities. * Ability to work independently and collaboratively across teams. * Working knowledge of contact center workflows and supporting users on enterprise Telecom platforms. * Talkdesk Academy certifications at the Agent, Supervisor/Manager and Administrator level obtained within 6 months of hire. Desired: * Bachelor's degree in Computer Science, IT, Business Administration, Healthcare Management, or related field. * Experience with Epic integration and healthcare workflows. * Familiarity with AI-driven QA tools and speech analytics. * Certification in contact center management or quality assurance. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - O * Sitting/Standing - C * Reaching: Shoulder Height - O * Reaching: Above shoulder height - O * Reaching: Below shoulder height - O * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - O * Repetitive Movement - C Working Conditions: * Office setting with co-workers, seated in a cubicle, interacting with agents, leadership and key stakeholders. Job Classification: * FLSA: Non-exempt * Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - No * Hazardous Substances -No * Blood Borne Pathogens Exposure Potential - No * Lighting - No * Noise - Yes * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - No

Salary Range $50.20 - $78.52 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential For more information on our Benefits & Perks, click here! Summary To provide psychotherapy services to the patients of Confluence Health / Wenatchee Valley Hospital & Clinics. Position Reports To: Practice Manager Essential Functions * Conduct Intake Assessments for adult clients according to departmental procedures, funding source requirements, and evidence-based/strength-based model approaches. * Develop Individualized Treatment Plans for each client according to policies of the department and funding source requirements. * Provide ongoing individual, family, or group counseling for the client and/or natural supports according to departmental procedures, funding source requirements, and using evidence/strength-based approaches. * Document clinical activity according to policies of the department and in compliance with required timelines. * Provide case management services as identified on the Individualized Treatment Plan, including linking patients and supports to community resources and other services, as appropriate, and coordinating Behavioral Health treatment services and intervention strategies with internal and/or external supports as appropriate. * Provide consultation to primary care and/or specialty care providers regarding patients' diagnosis, treatment plan, and status changes, as appropriate. * Provide outreach services to community partners regarding behavioral issues including providing educational training and/or onsite intervention services. * May include some administration, scoring and interpretation of psychological assessments (e.g., cognitive, neurological, and/or personality assessments). * Comply with all departmental, agency, and funding source requirements, policies, and procedures. * Attend all required agency and departmental meetings as indicated by supervisor. * Participate in education of Post-Doctoral psychologists and supervision as applicable. * Participate in regular supervision. * Required to maintain active Basic Life Support (CPR) certification. * Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * Doctorate (Ph.D., Psy.D.) in Counseling or Clinical Psychology. Minimum one year post-doctoral experience in a health care setting is preferred. * Active Washington State Psychologist license, by start date. * Driver's License with good driving record and access to a vehicle that is legally insured to be used for off-site clinical services, consultation, or case management. Desired: * Experience in healthcare. * Minimum one year post-doctoral experience in a health care setting. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - O * Sitting/Standing - C * Reaching: Shoulder Height - F * Reaching: Above shoulder height - F * Reaching: Below shoulder height - F * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - O * Repetitive Movement - F Working Conditions: * The position requires a combination of working independently, as well as working closely with others as part of a multi-disciplinary team. Hours may be irregular at times, including occasionally working beyond normal business hours. Requires working under occasionally stressful conditions. Job Classification: * FLSA: Exempt * Hourly/Salary: Salary Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - No * Hazardous Substances - No * Blood Borne Pathogens Exposure Potential - Yes * Lighting - No * Noise - No * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

The Coding Supervisor is responsible for overseeing the daily operations of the coding team, ensuring accurate and compliant coding practices across all clinical departments. This role provides leadership, training, and quality assurance for coding staff, supports provider education, and collaborates with Revenue Cycle and Compliance teams to optimize reimbursement and maintain regulatory compliance. Job Specific Competencies * Team Leadership & Oversight Supervises coding staff including Coder I and Coder II. b. Monitors productivity and quality metrics, ensuring standards are met or exceeded. c. Conducts regular team meetings and one-on-one check-ins to support performance and development. * Quality Assurance & Compliance Oversees internal/external audits and reviews coding accuracy, documentation, and billing compliance. b. Ensures adherence to federal, state, and payer-specific coding guidelines. c. Coordinates with Compliance and Revenue Cycle teams to resolve audit findings and implement corrective actions. * Education & Training Develops and delivers coding education for staff and providers. b. Provides feedback and coaching to coders based on audit results and performance metrics. c. Maintains current knowledge of coding standards, payer policies, and FQHC billing requirements. * Operational Support Assists with complex coding scenarios and escalated claims issues. b. Supports cross-training and coverage planning to ensure uninterrupted coding operations. c. Participates in process improvement initiatives and system upgrades. * Communication & Collaboration Serves as a liaison between coding staff, providers, billing, and compliance teams. b. Facilitates clear and timely communication regarding coding updates, documentation requirements, and regulatory changes. c. Promotes a culture of accountability, integrity, and continuous learning. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to meet attendance standards and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications Education: * Associate's degree in Health Information Management or related field preferred. Equivalent experience may be considered. Certification/Licensure: * AAPC or AHIMA coding certification required (e.g., CPC, CCS, RHIT, RHIA). Certified Risk Adjustment Coder (CRC) preferred. Must maintain current certification and participate in continuing education. Experience: * Minimum 5 years of medical coding experience, including 2 years in a supervisory or lead role. Strong knowledge of ICD-10, CPT, HCPCS, and FQHC billing practices. * Experience with electronic health records (EHR), coding software, and payer guidelines. * Language Skills: * English fluency required * English and Spanish preferred * Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Must have basic computer and keyboarding skills and have the ability to enter data within company's computer system to include strong knowledge in MS Word/Excel; must demonstrate manual dexterity. Exhibit strong customer service skills, strong process improvement background. Interpersonal Skills: Strong interpersonal and communication skills and the ability to work effectively with other staff and management. Demonstrated skill in developing and maintaining productive work teams. Ability to demonstrate personal integrity in all interactions. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items up to 50 pounds, with assistance as needed; ability to read forms and computer screens and to read correspondence and other documents. Essential Mental Abilities: Ability to make decisions in line with state and federal regulations; ability to read, comprehend, and analyze documents, regulations, and policies; ability to prepare and submit complete and succinct documents necessary to the job. Ability to assess and evaluate, have attention to detail. Knowledge of auditing and compliance procedures, quality assurance and improvement practices, understanding of the elements of sponsored clinical protocols including consent forms, and reporting requirements. Problem solving and analytical skills are required with a heavy emphasis on detailed analysis of information to support actions. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; see, recognize, receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. Exposure to Hazards: Worker is subject to inside environmental conditions on a frequent basis with moderate noise. Typical working conditions found in most administrative work areas. Worker has contact with consumers and other staff and may be exposed to medical conditions presented by them. Blood/Fluid Exposure Risk Category III 1. Tasks involve no greater exposure to blood, body fluids, or tissues than would be encountered by a visitor. Category I tasks are not a condition of employment. Age Specific Competency Position does not involve patient care. Position will demonstrate general knowledge and skill to effectively communicate and provide safety measures to all life cycles. Telecommuting * Position eligible for Partial Telecommuting Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha Free short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,300 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Benefit: Coverage: Effective: Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

Salary Range $19.47 - $31.07 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Pool Employees of Confluence Health receive a range of benefits in addition to compensation. * Retirement Plan * Pool Differential * Sick Leave * Shift Differential * Employee Assistance Program For more information on our Benefits & Perks, click here! Summary Please Note: This is a pool, as needed position. No guarantee of hours. The Home Infusion Representative is responsible for the care of enteral patient services through Confluence Health. Enteral patients range in age, from infant to adult. Enteral patients require coordination of all enteral supplies and equipment, including processing referrals, prior authorization, ordering product, facilitating supplies, shipping, follow-up, education and providing customer service. The Home Infusion Representative also participates in a multi-disciplinary team with Providers, RNs, Pharmacy and Dieticians to provide complete care. The Home Infusion Representative also has knowledge of billing and completes paperwork and responds to inquiries from the Revenue Cycle to ensure proper billing. The Home Infusion Representative maintains appropriate department paperwork and communication. Pharmacy assistants are persons who are trained in the practical, operative and distributive aspects of pharmacy practice. Pharmacy Assistants assist pharmacists in the routine, day to day functions of pharmacy practice to ensure a successful operation of the pharmacy. Through the performance of these tasks and through collaboration with pharmacists, Assistants allow pharmacist to engage in patient care activities that ultimately improve the quality of patient care. Assistants are supervised by licensed pharmacists who verify the accuracy of their job performance. Position Reports To: Pharmacy Manager Essential Functions * Answer phones, door and pharmacy window in a courteous and timely manner * Screens and directs calls, takes/forwards messages and relays information accurately * Retrieves and distributes inter-office/external mail, faxes and messages * Tracks, retrieves and organizes stored data (on and off-site) * Admitting patients into the computer system and creating a patient chart * Accurately maintains complete enteral patient information in patient chart * Enteral and DME ordering and distribution * Procures products via: * Lawson on-line ordering system * McKesson on-line ordering system * Direct orders (ie., Abbott, Mickey, Bard, Moog, etc) * Stocks inventory for related items coming into the department * Restocks DME items to appropriate areas * Organizes enteral orders for pick up and delivery * Contact customers to confirm usage and payment * Orders/refills enteral and DME products accurately and in a timely manner * Tracks enteral/DME product invoices for appropriate billing to other hospital departments when items are not attributable to a customer * Enteral Referrals * Enters appropriate and complete demographic and admission information for each customer * Obtains correct payor, diagnosis and item descriptions * Obtains initial and ongoing insurance authorizations and benefits * Documents initial and updated financial information clearly in the EMR * Coordinates and communicates complex referrals to RNs, RPhs, and Dieticians in a proactive and timely manner * Accurately maintains enteral census spreadsheet in a sortable format * Pumps and Related Equipment * Tracks pumps and related equipment to eliminate loss; follows up on outstanding equipment issues * Maintains adequate inventory levels of equipment * Maintains cleanliness of stock * Organizes pump exchange during annual preventative maintenance period * Facilitates equipment maintenance with suppliers/manufacturers as needed * Orders and maintains items associated with equipment use (ie., fanny packs, keys, etc) * Performs other activities/responsibilities as deemed appropriate by the pharmacy department * Attends meetings as required * Communicates positively and effectively in a team approach with co-workers within and outside the department * Required to maintain active Basic Life Support (CPR) certification. * Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * Washington State Pharmacy Assistant License * Certification from American Association of HealthCare Administrative Management (AAHAM), Certified Revenue Cycle Executive (CRCE) within two years of hire * Experience with Professional Billing and Insurance Billing * Experience with Medicare Billing * Knowledge of ICD10 codes * Must possess proficient computer skills * Excellent Customer Service Desired: * Associates Degree * Knowledge of DME and Supplies * Bilingual Required: * Washington State Pharmacy Assistant License * Certification from American Association of HealthCare Administrative Management (AAHAM), Certified Revenue Cycle Executive (CRCE) within two years of hire * Experience with Professional Billing and Insurance Billing * Experience with Medicare Billing * Knowledge of ICD10 codes * Must possess proficient computer skills * Excellent Customer Service Desired: * Associates Degree * Knowledge of DME and Supplies * Bilingual Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of an 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - F * Reaching: Above shoulder height - F * Reaching: Below shoulder height - F * Climbing - Not Specified * Pulling/Pushing: 25 pounds or less - F * Pulling/Pushing: 25 pounds to 50 pounds - F * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - F * Lifting: 25 pounds to 50 pounds - F * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - F * Carrying: 25 pounds to 50 pounds - F * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - F * Twisting/Turning - F * Repetitive Movement - C Working Conditions: * The Home Infusion Representative is located within the Pharmacy at Central Washington Hospital. The position requires time increments of physical labor in addition to desk work. Adequate rest is provided between the two conditions. The environment is in a controlled temperature and lighting area. The Home Infusion Representative will walk within the hospital walls and have direct patient contact. Job Classification: * FLSA: Non-Exempt * Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - Yes * Hazardous Substances - No * Blood Borne Pathogens Exposure Potential - Yes * Lighting - No * Noise - No * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

Salary Range $60.31 - $105.55 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential For more information on our Benefits & Perks, click here! Summary As a member of the Confluence Health leadership team, the Cardiovascular Service Line Director (SLD) oversees the operations of Cardiology, Cardiothoracic Surgery, Cardiovascular Imaging, Electrophysiology, Interventional Procedures and Vascular Services. This position develops the strategy for and achieves excellence in all aspects of the cardiovascular service line. The SLD partners with Service Line (SL) Physician Director (dyad) to develop, implement, and manage all aspects of the medical practice to support the strategic initiatives of Confluence Health. The SLD promotes high levels of satisfaction with patients, providers, and staff by proactively addressing concerns through meaningful measures and interventions. The SDL is responsible for patient care management, resource management, and fiscal management plus is responsible to collaborate with inpatient partners to develop, implement and achieve SL goals. Position Reports To: VP of Specialty Services Essential Functions * Establish strong partnership and collaborative working relationship with physicians, APP's, and other team members. * In partnership with the Administrator, Senior and Exec Leadership, the SLD and SL Physician, develop and implement strategic plan for Service Line. Provide leadership in the development and enhancement of Cardiovascular Services across the continuum of care, which includes facilitating change. * Represent services to the community, ensuring the provision of innovative community-based education and services. * Develop and complete comprehensive program-specific situation analysis at least annually, including market share, competitive assessment, utilization, profitability, referral channels and market potential, working collaboratively with Marketing and Business Development. * With SL Physician partner develop service line goals and objectives across the entire organization to ensure access and quality care to all patients in our regional service area. Create action plans and monitor results. Implement process improvements utilizing CHVS tools and training to meet or exceed targets. * Focus clinical efforts to achieve best practice benchmarks for all specialty areas in the service line. * Direct the operation of Cardiovascular Services throughout the organization including service to satellite campuses. Travel to satellite clinics on a regular basis for Gemba rounds and oversight of operations. * In conjunction with Physician leaders, provide input for APP performance reviews in regard to SL goals. * Conduct Practice Manager (PM) performance reviews for direct reports and provide input for indirect reports plus make recommendations for wage rate adjustments annually. * Provide support and coaching for direct reports and assist with development plans for staff as needed. Mentors new leaders. * Discipline and terminates employees as required in consultation with the HR employment manager. * Problem solve and address issues raised by physicians, employees, and patients. * Liaison with SLD colleagues for continuity of care issues across service lines. * Responsible, in conjunction with SL Physician Director, for development and implementation of service line budget(s). Responsible for achieving budget targets. Collaborate with Materials Management to negotiate effective contracts and follow-through with vendors for cardiovascular services. * Work collaboratively with managers and physicians to evaluate and determine new equipment, device, or service line needs. * Profit and loss responsibility and accountability for the service line financial performance, including revenue, expenses and budgeting. Develop action plan in conjunction with physician dyad to meet financial goals of the organization. * Responsible for execution and achievement of service line goals in alignment with CH mission and strategies. Evaluate trends, variances and problem areas. Work collaboratively with SL Physician Director and departmental managers to define and/or realign variances. * Ensure policies, procedures, and standards are in compliance with regulatory and accrediting bodies. Responsible for successful inspections, plans of correction if needed. * May provide consultation on complex projects and is considered to be the top-level contributor/specialist in the service line. * Rely on extensive experience and judgment to plan and accomplish goals. Utilize Advisory Board resources and trainings for planning, best practice. * Familiar with a variety of the field's concept, practices and procedures. * Establish effective strategies for programs and product/service line with the goal of creating high quality, efficient patient centered care. * Responsible for development and maintenance of service line communication standards and channels. * Ensure development and utilization of Standard Work across the service line. * Manage contracts with outside organizations and healthcare systems for services provided in conjunction with in-house counsel and Administrator. * Participates with physician and APP recruitment for service line. * Establish regular contact with each practice physician and develop working rapport. * Assure that physicians receive all pertinent information to achieve the goals of the SL. * Support and promote a positive image of the practice. * Monitor patient feedback and contribute to the process of resolving patient complaints and service issues; supports manager dyads in creating effective action plans for improvement. * Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * Bachelor's Degree with 6 years relevant leadership experience including 3 years' experience as a manager * Must have demonstrated excellent verbal and written communication skills. * Must possess strong computer skills related to Windows and MS Office. * Must maintain primary residence in the Confluence Health service area. Desired: * Master's Degree in Health Administration or MBA. * Licensed Registered Nurse. * Lean Certification/trained. * Proficiency with Epic EHR. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - C * Sitting/Standing - C * Reaching: Shoulder Height - F * Reaching: Above shoulder height - O * Reaching: Below shoulder height - O * Climbing - O * Pulling/Pushing: 25 pounds or less - F * Pulling/Pushing: 25 pounds to 50 pounds - F * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - F * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - F * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - C * Twisting/Turning - C * Repetitive Movement - C Working Conditions: * Not specified Job Classification: * FLSA: Exempt * Hourly/Salary: Salaried Physical Exposures For This Position: * Unprotected Heights - No * Heat - Yes * Cold - Yes * Mechanical Hazards - Yes * Hazardous Substances - Yes * Blood Borne Pathogens Exposure Potential - Yes * Lighting - Bright * Lighting - Dim * Noise - Yes * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

Salary Range $68.27 - $79.33 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential In addition to the base salary, this position may receive additional compensation based on productivity and extra shift incentives as applicable. For more information on our Benefits & Perks, click here! Summary Dermatology Nurse Practitioner provides diagnoses and treats patients with benign and malignant disorders of the skin, mouth, hair and nails. Also provides expertise in the management of cosmetic disorders of the skin such as hair loss, scars and the skin changes associated with aging. Position Reports To: Practice Manager Essential Functions * Perform examinations on new and existing patients. Establish presumptive diagnoses, order appropriate studies and manage the patient's care as a member of the health care team. * Writes prescriptions and performs procedures within the scope of expertise, protocols, and available equipment. * Educates patients and families and helps them understand issues related to physical and emotional health and promotes wellness. * Maintains accurate and complete patient records in compliance with organizational policy. * Refers patients to specialty services when appropriate. * Provides professional medical services within the scope of training and responsibility, in compliance with applicable laws, regulations and organizational policies. * Support physicians with on-call responsibilities and hospital rounds. * Required to maintain active Basic Life Support (CPR) certification. * Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * Active Registered Nurse and ARNP licensure with prescriptive authority in the state of Washington, required by start date. Desired: * Related experience. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - F * Reaching: Above shoulder height - O * Reaching: Below shoulder height - F * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - F * Repetitive Movement - F Working Conditions: * Work is performed at a work station desk and in patient exam and treatment rooms, where space may be limited and confined. Requires a combination of working independently and also working closely with others. Job Classification: * FLSA: Exempt * Hourly/Salary: Salary Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - No * Hazardous Substances - Yes * Blood Borne Pathogens Exposure Potential - Yes * Lighting - No * Noise - No * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

The Dental Assistant I will be proficient with the following: * Dental Assistant Protocol: Provide quality care and services to patients by assisting dentists independently and other staff in a variety of patient care, radiology, and laboratory duties through proper training and support. * Clerical and Chart Management: Responsible for follow up with the patient visit understanding of dental treatment planning. * Customer Service: Knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Job Specific Competencies. 1. Dental Assistant Protocol: a. Assists chair side independently and provides dental care to patients. i. Performs all dental assistant procedures allowable under Washington State Law. ii. Educated in following Infection Control and Operatory Preparation following CDC and OSHA regulations. iii. Instructs patients in oral hygiene and plaque control programs iv. Participate in School, Headstart, EPIC, Migrant Camp offsite outreach programs. b. Maintains the uniformity of operatory equipment. i. Checks for outdated and expired inventory. ii. Tags out and/or locks out unsafe or damaged equipment. iii. Maintains the standard use of materials whenever possible at all clinic sites. iv. Maintains all headpieces and dental equipment on repair or requested services, as needed. c. Demonstrates and maintains competency with digital and panoramic radiology. d. Keeps the operatories and laboratory stocked, organized and safe. i. Responsible for opening/closing, maintenance, and organization of the operatories/lab each working day. ii. Assists in inventory, storage and supply ordering. e. Follows all procedures as outlined in the Clinic Safety Manual and Dental Clinic Blood Borne Pathogen Compliance Manual. i. Explains the rationale for infection control and occupational safety protocols according to the Occupational Safety and Health Administration (OSHA) hazard communication standards. ii. Demonstrates Universal Precautions techniques. f. Central Sterilization i. Opens and maintains central sterile room when needed. ii. Performs the duties of the central sterile technician as needed. 2. Clerical and Chart Management: a. Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements. i. Demonstrates and maintains competency with patient chart entries. ii. Affect favorable billing and collection outcomes. Ensure all patient services and billing information is collected and submitted timely and accurately. iii. Schedules appointments, prepares cost estimates, and maintains records manually or enters data into computer system. iv. Documents Recall tickler (both exam and Hygiene) following each visit (refer to Recall protocol). v. Prepares dental referrals and lab slips as requested by Dental Provider. vi. Documents No Show in chart with follow-up phone call (refer to no Show protocol). 3. Customer Service a. Greets patients and visitors with a warm and friendly manner. b. Provides information for all inquiries both in person and in the phone. c. Communicates clearly and accurately with patients, dentists and co-workers. d. Provides accurate verbal translation, when required. e. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 4. Knowledge of administrative and clerical procedures and systems that will support the clerical duties. a. Use of dental department phone system. b. Assists patients with information and educational materials as approved by supervisor and other CVCH programs. c. Ensures completion of paperwork by the patients while reviewing and updating dental records. d. Assists as a backup for front desk function, as needed. 5. Monitors and reports non-compliance or risk to Dental Director and Dental Operations Manager. a. Notifies Dental Director and Dental Operations Manager if unsafe conditions develop. b. Reporting safety and feedback incidents following Quality and Accreditation (Q&A) protocols. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: High School Diploma or equivalent. Dental Assisting school certificate preferred. 2. Certification/Licensure: Registered as a Dental Assistant with the WA State Department of Health. Accreditation from a Dental Assisting program preferred. Basic Life Support (BLS) or CPR required or must be able to obtain within first 90 days of employment. 3. Experience: None required, dental assisting experience preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Ability to handle delicate equipment, knowledge of dental instruments, equipment and procedures. Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Shows demonstrable leadership skills, ability to act as an informal leader, and work well with other clinic services/departments. Excellent customer service skills. Ability to work in a collaborative team work environment. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low- income patients. 7. Essential Physical Requirements: Moderate physical activity. Requires handling of average-weight objects up to 20 pounds on a regular basis and on occasion must be able to lift up to 40 pounds. Standing and/or walking for more than four (4) hours per day. Hold dental equipment in patient's mouth for long periods of time. Standing, sitting, and walking throughout the work period in a fast-paced clinic. Work is performed in an interior medical/clinical environment. 8. Essential Mental Abilities: Excellent attention to detail. Knowledge of technical dental practices, filling preparations, sterilization techniques and lab procedures. Knowledge of teaching aids and methods. Ability to communicate effectively especially in community health education programs. Knowledge of office routines and record keeping procedures. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Work environment involves some exposure to hazards or physical risks (i.e. Blood, Sharps, Needles), which requires following basic safety precautions. Will work with blood or blood-borne pathogens and will require knowledge and understanding of OSHA protocols. Blood/Fluid Exposure Risk Category I 1. Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids or tissue. Use of personal protective equipment (PPE), when appropriate, is required Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommuting * Position NOT eligible for Telecommuting Compensation $20.33/hourly PER DIEM wage.

Salary Range $17.00 - $26.44 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential For more information on our Benefits & Perks, click here! Summary This position represents Confluence Health during initial Telephone, information assistance and accessing operation support services and clinical resources. This position provides a high level of customer service in a manner consistent with Confluence Health's vision, mission, goals and service standards. Position Reports To: Contact Center Manager Essential Functions * Provides excellence in Customer Service through efficiently and accurately directing calls to appropriate individuals and departments using a positive and friendly tone. * Handles emergency calls in a timely and effective manner in a fast paced environment. * Prioritizes, receives, analyzes and determines proper routing and handling of all calls related to fire and security issues, alarms, codes and drills. * Appropriately manages multiple modes of communication, including but not limited to: e-mail, telephones, pagers and overhead paging. * Revises on-call schedules for Clinical and Ancillary Departments. * Updates communications database. * May train to scan patient records directly into our EMR. * Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * High level of phone and customer service experience. * Basic computer skills. * Able to read, write and communicate in English. Desired: * Previous phone operating or dispatching experience. * Able to read, write and communicate in English and Spanish. * High School diploma or equivalent (GED). Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - O * Sitting/Standing - C * Reaching: Shoulder Height - O * Reaching: Above shoulder height - O * Reaching: Below shoulder height - O * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - F * Repetitive Movement - C Working Conditions: * In an office with co-workers where you are seated in a cubicle and your interactions with patients and clinical staff members are via telephone and other means of acceptable contact. Job Classification: * FLSA: Non-exempt * Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - No * Hazardous Substances - No * Blood Borne Pathogens Exposure Potential - No * Lighting - No * Noise - Yes * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - No

The Radiologic Technologist's primary job function is to provide patient care and technical skills in the operation of diagnostic radiographic equipment for diagnostic and evaluation purposes. Job Specific Competencies 1. Clinical Skills: a. Performs routine x-ray procedures as needed, including image production, archiving, and related paperwork as needed. b. Operates computer and radiographic equipment for image production and documentation of images, while ensuring optimal quality images by keeping individual and collective doses as low as is reasonably achievable (ALARA). c. Provides prompt, courteous service while establishing effective communication with providers and other staff. d. Prepares patient for radiographic procedures by accurately assessing patient's needs and providing patient education in all age-specific groups and ensures patient safety during X-ray exams, spirometry studies and EKG exams. e. Provides timely follow through of appropriate radiographic diagnosis. f. Instructs students on clinical radiographic skills following the appropriate curriculum as provided by the college/university. 2. Administrative Duties: a. Demonstrates knowledge of billing process, image archiving, security, and tracking. b. Maintains strict confidentiality/privacy of all patient information. c. Attends department meetings, in-services and disaster drills. d. Practices safety measures in radiography and Environment of Care. 3. Quality Improvement Activities: a. Quality Improvement (QI) measures will be used to monitor accuracy, completeness, and repeat rate for x-rays. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor/director. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: High School graduate or equivalent. Completion of a recognized Radiologic Technologist Program from an accredited school. 2. Certification/Licensure: Must hold a current Washington State Radiologic Technologist Certification. Current Registered Technologist with the American Registry of Radiologic Technicians (ARRT) preferred or registry eligible. Basic Life Support (BLS) or CPR required or must be able to obtain within first 90 days of employment. 3. Experience: One year of experience in a health care environment. Previous experience in a community health center preferred. 4. Language Skills: Bilingual in English/Spanish preferred. 5. Essential Technical/Motor Skills: Inputting data/typing, copying, handling/griping, answering telephones, calibrating equipment, computer skills. Demonstrated ability to perform exams and to produce diagnostic films/images for interpretation. Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks in a timely manner. Basic computer experience; adequate typing. Ability to communicate effectively. 6. Interpersonal Skills: Ability to work easily and in a friendly manner with the general public and occasionally handle the hostile or disgruntled patient. Ability to work in a team environment. Strong interpersonal and communication skills and the ability to work effectively with other staff and management and with a wide range of patients. Demonstrated skill in developing and maintaining productive work teams. 7. Essential Physical Requirements: Moderate physical activity. Requires standing and/or walking for more than four (4) hours per day. Occasionally, light lifting is necessary. Must be able to work under physical and emotionally stressed conditions. Other requirements include: light physical effort; repetitive motions of wrists, hands, and/or fingers, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing up to 20 pounds, with proper lifting techniques. Flexibility with schedule to cover hours possibly outside normal workweek, such as Saturdays or on call hours. 8. Essential Mental Abilities: Must be able to pay attention to detail, perform calculations and explain processes to patients. Ability to interpret and manipulate data, analyze, assessing/evaluating, explaining/teaching, problem solving/reasoning, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. Knowledge of clinical policies and procedures. Ability to exercise independent judgment. Self directing and organized. Ability to reason objectively. 9. Essential Sensory Requirements: Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Ability to see, hear, feel, verbally communicate. Ability to read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Work is normally performed in a typical interior/office work environment. Some exposure to toxic materials. Potential exposure to infectious diseases and hazardous waste. Potential for injuries, such as muscle strains, which require routine precautions. Blood/Fluid Exposure Risk Category I 1. Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids or tissue. Use of personal protective equipment (PPE), when appropriate, is required Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years to 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommuting Position NOT eligible for Telecommuting Benefits Per Diem/Temporary Employees Benefit: Coverage: Effective: 403(b) Retirement Plan Mutual of Omaha 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years WA State Sick Leave Employees will accrue 1 hour of Sick Leave for every 40 hours worked Employees are eligible to take paid sick leave for sick leave purposes only after the completion of their 90th day of employment.

Salary Range $17.34 - $27.30 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Pool Employees of Confluence Health receive a range of benefits in addition to compensation. * Retirement Plan * Pool Differential * Sick Leave * Shift Differential * Employee Assistance Program For more information on our Benefits & Perks, click here! Summary Shift is variable. Must be willing to work weekends and holidays. Please Note: This is a pool position. No guarantee of hours. Courteously and professionally assists hospital customers with meal selection. Assists food production staff with meal assembly, ensuring accuracy, safety, and food quality standards. Provides high quality service to all customers. Position Reports To: Kitchen Supervisor Essential Functions * Assists customers with meal orders over the phone in call center or at bedside. * Utilizes food management software to submit meal orders, ensuring patient safety based upon therapeutic diet standards. * Utilizes knowledge of therapeutic nutrition to guide patients toward food items consistent with prescribed diet. * Assembles meal trays, ensuring accuracy, safety and quality standards. * Serves as liaison between patients, nutrition personnel and the health care team regarding food and nutrition-related concerns. * Handles food in accordance with internal food handling standards and guidelines issued by local, state, and federal agencies. * May perform essential food service functions that may include meal delivery, inventory, operating food service equipment, cleaning and sanitizing dishware, equipment, and food production areas. * Performs other duties as required or assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * High School Diploma or GED-equivalent and one year of related work experience in the hospitality, retail or healthcare service fields, AND/OR any combination of experience and education that would demonstrate the capability to perform the duties of the position. * Obtain and maintain a Valid Department of Health Food Handler's permit issued by the State of Washington. * Ability to read, interpret and apply documents such as procedure manuals, operating and maintenance instructions, and safety rules. * Ability to communicate effectively in English, verbally and in writing. * Basic computer skills. Desired: * AA Degree. * Knowledge of therapeutic/modified diets or healthcare experience. * Knowledge and use of food management software or Point of Sale (POS) systems. * Knowledge of the operation of trayline services and other food-handling activities. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - O * Reaching: Above shoulder height - O * Reaching: Below shoulder height - F * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - F * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - F * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - Not specified * Bending/Stooping/Crouching - O * Twisting/Turning - F * Repetitive Movement - F Working Conditions: * Not Specified Job Classification: * FLSA: Non-Exempt * Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - Yes * Cold - Yes * Mechanical Hazards - Yes * Hazardous Substances - Yes * Blood Borne Pathogens Exposure Potential - Yes * Lighting - No * Noise - Yes * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

The Pharmacy Technician's primary job function is to perform duties under the supervision of the pharmacist related to the operation of the pharmacy. Job Specific Competencies 1. Provides customer service using AIDET for patients who present to the pharmacy via phone or in person. 2. After demonstrated competency, provides translation services for those patients not fluent in English. 3. Operates pharmacy computer system and technology, for input of patient data, prescription information, processing insurance, maintaining pricing, and other related activities. 4. Communicates information with pharmacist needed to appropriately dispense medications in a cost-effective manner. 5. Processes prescriptions utilizing clinic and pharmacy software systems and prepares for pharmacist verification including: retrieving medication from pharmacy stock; counting or measuring prescribed quantities and placing them in proper containers and labeling; and reconstituting pre-measured oral medications. 6. Retrieves daily cash from accounting, responsible for collecting payment for medication dispensed to patients and reconciling cash at end of day. 7. Places, receives and processes medication and supply orders as directed by the pharmacist and as outlined in the pharmacy policies and procedures guidelines, including working with clinic staff in obtaining medications for administration. 8. Monitors drugs and supplies for expiration dates on a regular basis, removes unsatisfactory products from stock and returns to supplier or reverse distribution service for credit. 9. Prepares, submits and troubleshoots third party insurance claims which may include resubmission for unpaid claims submission of prior authorization requests, and calling insurance companies. 10. Participates in quality assurance programs and projects supporting the vision and mission of the pharmacy and clinic. 11. Participates in achieving the department's sustainability and clinical scorecard goals. 12. Is responsible for knowledge of and compliance with CVCH health care and pharmacy department requirements for fire/safety/disasters, hazardous materials, aseptic technique, infection control, use of personal protective equipment, and confidentiality. 13. Assists with training and orientation of new pharmacy employees or students. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: High School Diploma or equivalent. College background with Associate's or Bachelor's Degree preferred. 2. Certification/Licensure: Current Washington State Pharmacy Technician License or eligibility to receive licensure in the state of Washington. Basic Life Support (BLS) or CPR required or must be able to obtain within first 90 days of employment. * Language Skills: Bilingual in English/Spanish required. 3. Experience: Knowledge of healthcare industry billing and reimbursement policies and procedures, specifically for Medicare and Medicaid. Knowledge of medical terminology. Must have successful completion of CVCH Pharmacy Assistant competencies. One year of experience as a pharmacy technician in a retail/community setting preferred. 4. Essential Technical/Motor Skills: Excellent organizational skills as demonstrated through previous experience with inventory or file management. Basic computer experience; adequate typing. Knowledge of computer applications including experience with Microsoft Excel and Word, and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks in a timely manner. Ability to communicate effectively. Fluent and proficient in English and Spanish, both spoken and written language. Well-developed time management, planning and organizational skills. 5. Interpersonal Skills: Excellent customer service skills, ability to communicate effectively both in written and verbal form with patients and with co-workers. Self-motivation and demonstration of ability to function autonomously. Ability to communicate effectively with staff at all levels. Ability to pay attention to detail and utilize own initiative. Ability to work as a team member. 6. Essential Physical Requirements: Manual dexterity and strength to open and close prescription and patient vials (i.e. to remove child resistant caps) to prepare medications for dispensing. Standing for long periods of time and walking short distances frequently. Seldom to moderate lifting and carrying items. May occasionally lift and/or move items up to 20 pounds. Moderate to frequent stooping, bending, and reaching items on high shelves or on the floor. Must be able to read for extended periods throughout the day. 7. Essential Mental Abilities: Ability to receive directions and follow through to completion, solve pharmaceutical calculation problems encountered daily within the pharmacy department, receive a request and determine the appropriate response or referral, use analytical skills to assess, develop and implement a plan of action. Knowledge of the metric system and good math skills; familiarity with pharmacy terminology and medication names. 8. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone in English and/or Spanish. 9. Exposure to Hazards: Worker is subject to inside environmental conditions on a frequent basis with moderate noise. Position works in a well-lighted, ventilated environment in office areas and in clinical areas. Possible exposure to drug vapors or particles (powdered antibiotics that are reconstituted, for example). Possible indirect exposure to blood borne pathogens and infectious disease via patient contact exposure. Possible exposure to potentially hazardous chemicals: such as, chemotherapeutic agent preparation (exposure is minimal with appropriate use of personal protective equipment). Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency Possesses knowledge and skills required to effectively care for and assist patients in the following age groups: 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years to 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) This description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management may, with or without notice, add or change the duties at any time. Employees are employed "at will". Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha Free short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,300 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Benefit: Coverage: Effective: Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of one (1) year from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

Salary Range $43.78 - $75.90 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential For more information on our Benefits & Perks, click here! Summary The Manager of Facilities is responsible for the operational oversight of healthcare buildings, grounds, and infrastructure systems to ensure a safe, clean, and compliant environment for patients, staff, and visitors. This role leads maintenance, safety, and space optimization efforts across multiple campuses and supports strategic planning for capital projects and regulatory compliance. Position Reports To: Facilities Director Essential Functions * Oversee daily operations of facility maintenance, including HVAC, plumbing, electrical, and life safety systems. * Ensure compliance with healthcare regulations including OSHA, CMS, DNV, and local/state building codes. * Lead and supervise engineering and maintenance staff across shifts and locations. * Manage preventive and corrective maintenance programs and CMMS systems. * Coordinate with Infection Control and Environmental Services to maintain hygiene and safety standards. * Develop and manage departmental budgets, including labor, supplies, and capital expenditures. * Serve as liaison with contractors, architects, and vendors for construction, renovation, and repair projects. * Conduct facility audits and inspections to identify risks and improvement opportunities. * Support space planning, move coordination, and furniture/IT installations. * Maintain documentation for compliance, emergency response, and asset inventory. * Participate in emergency drills and serve as point of contact during facility-related incidents. * Performs other duties as assigned. Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * 6 years recent/relevant experience with at least 2 years leadership experience. * Deep understanding of building systems (HVAC, electrical, plumbing, fire safety, etc.). * Familiarity with healthcare facility codes and regulations (e.g., DNV, CMS, OSHA, NFPA). * Knowledge of infection prevention protocols and environmental safety standards. * Proficiency in capital planning, budgeting, and cost control. * Understanding of CMMS (Computerized Maintenance Management Systems) and project management platforms. * Awareness of sustainability practices and energy efficiency strategies. * Familiarity with construction and renovation processes, including MAC (Moves, Adds, Changes) and FSRM (Facilities Sustainment, Restoration, and Modernization). * Strong leadership and team management skills across multi-shift operations. * Excellent communication and stakeholder engagement abilities. * Ability to manage multiple concurrent projects and prioritize effectively. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - O * Reaching: Above shoulder height - O * Reaching: Below shoulder height - O * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - O * Repetitive Movement - O Working Conditions: * Working Conditions The Manager of Facilities typically operates in a dynamic, fast-paced environment that spans clinical, administrative, and public areas within a healthcare setting. This role requires frequent movement throughout buildings to oversee maintenance, safety, and compliance activities. Working conditions may involve exposure to cleaning chemicals, mechanical systems, biohazards, and emergency situations. Managers often coordinate across multiple shifts-including evenings, weekends, and holidays-to ensure uninterrupted facility operations. The position demands adaptability, physical stamina, and a strong commitment to safety, infection control, and service excellence. Job Classification: * FLSA: Exempt * Hourly/Salary: Salary Physical Exposures For This Position: * Unprotected Heights - No * Heat - Yes * Cold - Yes * Mechanical Hazards - Yes * Hazardous Substances - Yes * Blood Borne Pathogens Exposure Potential - Yes * Lighting - Yes * Noise - Yes * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

Salary Range $60.10 - $69.71 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential In addition to the base salary, this position may receive additional compensation based on productivity and extra shift incentives as applicable. For more information on our Benefits & Perks, click here! Summary Advanced Practice Provider shall devote exclusive efforts to the practice of medicine as an employee of the Hospital by providing professional medical services within the scope of APP's training and responsibility, in compliance with applicable laws, regulations, and Hospital policies, procedures and protocols, within a chosen medical specialty. Position Reports To: Practice Manager Essential Functions * Sees patients in the clinics for examination, diagnosis, and treatment of both chronic and acute episodic illnesses and minor injuries. Refers to physician as needed. Writes prescriptions and performs office procedures within the scope of expertise, protocols, and available equipment. * Confers with attending physicians as needed. * Counsels patients and families and helps them understand issues related to physical and emotional health. * Participates in health promotional activities. * Participates in decisions, planning, and policies related to clinical care. * Maintains thorough and complete outpatient records in a timely manner and demonstrates proficiency in using the Electronic Medical Record documentation system. * Records statistics and conducts research as deemed necessary. * Collaborates with staff and physicians to identify patient's needs and help develop plan to meet those needs. * Serves as a member of committees as assigned. * Maintains hospital privileges as Limited Health Practitioner. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * Appropriate certification. * Ability to obtain an active license in the state of WA. * Deals with confidential medical information and problems in a discreet manner. * Coordinates with all staff to resolve problems. * Consistent focus on maintaining accuracy of accounts and confidentiality of patient information. * Must possess basic computer skills related to Windows navigation, mouse usage, keyboarding, email communication and password management. Desired: * Not Specified Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - F * Reaching: Above shoulder height - O * Reaching: Below shoulder height - O * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - F * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - O * Repetitive Movement - O Working Conditions: Not Specified Job Classification: * FLSA: Exempt * Hourly/Salary: Salary Physical Exposures: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - Yes * Hazardous Substances - Yes * Blood Borne Pathogens Exposure Potential - Yes * Lighting - Not specified * Noise - No * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes