Moses Lake Clinic jobs - 241 jobs

GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The Patient Services I's primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient and informal telephone access to clinic services. Job Specific Competencies 1. Greets all patients and guests in a warm and friendly manner. a. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 2. Registers patients; collects demographics and updates data as needed; and assists them with forms if necessary. 3. Schedules appointments for patients using scheduling protocols and answering scripts. 4. Enters accurate data in EMR, EDR and other electronic records in accordance with protocol. 5. Obtains and verifies insurance information. a. Obtains and scans copy of insurance card. b. Verifies eligibility at each appointment c. Collects switch forms and waivers when necessary. 6. Collects and records payments from patients. Balances encounter batch and monies collected with totals in practice management system. a. Responsible for reviewing task buckets and claim work flow work list daily. b. Perform the End of Day Review. c. Barcode and fax all incoming documentation daily. 7. Directs phone calls to proper destination or takes a message as per protocol. 8. Assists patients with information and education on other CVCH programs as approved by Supervisor. 9. Provides accurate verbal translation, English & Spanish, when required. 10. FOR DENTAL ONLY: Schedules appointments for patients using scheduling protocols and answering scripts. a. Confirms all patients the day before scheduled appointment. b. Maintains provider's schedules at number of appointments per day as per Dental Scheduling protocol. This includes follow-up on missed appointments and missed recall. 11. FOR DENTAL ONLY: Dental No Show a. Prepares and mails appropriate No Show letter and documents EDR record (refer to No Show policy). b. Identify reinstatement eligibility, collect documentation required in the No Show policy and submit to Dental Operations Manager for consideration. 12. FOR DENTAL ONLY: Recall Management a. Runs Recall tickler report bi-weekly for upcoming needed appointments and sends reminder postcards (refer to dental recall protocol). b. Makes follow-up calls to current and past due recall patients to schedule appointments. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: None required. High School Diploma or equivalent preferred. 2. Certification/Licensure: Must have a valid WA State Driver's License and good driving record. 3. Experience: One year experience in the medical or business/office field or equivalent education and training/certification preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; 10-key calculator and filing skills; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Excellent customer service skills. Ability to work in a collaborative team work environment and/or work independently. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low-income patients. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing a minimum of 10 pounds (assistance is available as needed); ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Strong organizational skills, attention to detail, must possess problem solving/reasoning skills, assess and evaluation various situations. Knowledge of federal and state regulations for health care plans. Ability to interpret and manipulate numbers, analyze, assessing/evaluating, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Possible exposure to airborne/blood borne pathogens, possible exposure to body fluids/blood. Worker is subject to inside and outside environmental conditions on a frequent basis with moderate/extreme noise. Worker has contact with consumers and other staff and may be exposed to severe medical conditions presented by them. Exposure to hazardous substances is a moderate risk and there are possible and physical injurious conditions. Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommunication * Position not eligible for Telecommuting Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,200 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

The primary job function for Behavioral Health Assistant I is to assist in program maintenance and provide support services to Behavioral Health Providers which may include Clinical Supervisor, Social Workers, Behavioral Medicine Consultants, Therapists, Psychiatric Nurse Practitioners, Postdocs, Interns, and Psychologists, depending upon site. Job Specific Competencies 1. Greets and checks-in patients and visitors and performs general customer care duties in a courteous and prompt manner: a. Prepares patients for appointment with provider to include assisting them with completion of appropriate forms. b. Explains informed consent to the patient and provides them a copy. c. Reviews appropriate screening tools used and assists patient with completion if necessary. d. Maintains highest level of confidentiality for all patient health information. e. If applicable, enters patient test answers into appropriate registry with careful attention to detail. 2. Coordinates and schedules daily appointments: a. Schedules patient appointments for Providers and manages all incoming referrals by fax, phone, or in EHR. b. Makes changes to the schedule as patients cancel and walk-in. c. Answers and places phone calls, taking and relaying messages to departmental staff and related departments. d. Works with Call Center agents and PSRs to coordinate and route patient requests appropriately. e. Coordinates integrated appointments with medical providers as necessary. f. Manages Provider clinical and personal outlook calendars and patient schedules in EHR. 3. Provides direct clerical, coordination, and interpretation assistance to BH Providers: a. Registers new patients and collects/verifies insurance information as needed. b. Provides in-vivo English/Spanish verbal interpretation for BH Providers. c. May provide written translation as needed and appropriate for non-legal departmental forms. d. Coordinates referrals from and to community partners for continuity of patient care. e. Provides direct clerical assistance for Internship program as needed. f. Runs reports, sends letters, organizes/tracks patient information related to group services. 4. Maintains Inventory: a. Inventories, orders, and stocks supplies as needed. b. Cleans and sanitizes office areas and toys at the end of each day or as needed. c. Maintains patient information on bulletin boards and brochures as needed. 5. Other site-specific tasks which may be required: a. Takes patient co-pays either in cash or electronically, balances daily receipts, and manages cash-bag. b. Assists PSRs with checking-in patients for other appointment types (dental, medical) if necessary. c. Responsible for pre-verification of insurance. d. Coordinates with HIS/HIM to facilitate timely processing of records requests. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Follows all safety policies and general housekeeping practices. Ensures the area and its equipment and supplies are neat, clean, safe and utilized appropriately at all times, and participates in emergency drills. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co- workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: High School Diploma or equivalent. AA degree or some college experience preferred 2. Certification/Licensure: State Certified Interpreter preferred. Must be eligible for Medical Assistant-Registered Licensure if working at any Behavioral Health site in which Psychiatric ARNP requires support. Basic Life Support (BLS) or CPR required or must be able to obtain within first 90 days of employment. 3. Experience: Two years office experience in a clerical setting preferred. Working in a healthcare or behavioral health center preferred. 4. Language Skills: Bilingual in English/Spanish preferred. 5. Essential Technical/Motor Skills: Fluent written and verbal communication in English/Spanish. Knowledge of computer applications and equipment related to work. Proficient keyboarding skills and must have strong experience with Microsoft Office software. Demonstrate effective verbal and written communication skills. Ability to analyze and solve problems. Exhibit strong customer service skills. Ability to represent the organization in a professional manner in a variety of settings and meet people with ease. Ability to interpret and analyze informational needs. Ability to gather data, compile information, and prepare reports. 6. Interpersonal Skills: Ability to initiate and perform tasks with minimal supervision. Ability to organize and prioritize. Must have caring, sensitive attitude and commitment to serve people in need, especially with behavioral health issues. Excellent interpersonal and communication skills. Demonstrate strong time management skills. Must work independently and establish priorities, organizing workload to complement the needs and deadlines of the organization. Demonstrated skill in developing and maintaining productive work teams. Ability to demonstrate personal integrity in all interactions. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items up to 50 pounds, with assistance as needed; ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Work requires continual attention to detail in composting, typing, and proofing materials, establishing priorities and meeting deadlines. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Ability to read, comprehend, and analyze documents, regulations, and policies. Ability to assess and evaluate documents to prepare and submit complete and succinct documents necessary to the job. Problem solving and analytical skills are required with a heavy emphasis on detailed analysis of information to support actions. Familiar with public managed care. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; see, recognize, receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Worker is subject to inside environmental conditions on a frequent basis with moderate noise. Typical working conditions found in most administrative work areas. Worker has contact with consumers and other staff and may be exposed to medical conditions presented by them. Blood/Fluid Exposure Risk Category I 1. Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids or tissue. Use of personal protective equipment (PPE), when appropriate, is required Age Specific Competency Possesses knowledge and skills required to effectively care for and assist patients in the following age groups: 1. Pediatric (1 year - 12 years) 2. Adolescent (12 years to 18 years) 3. Adult (18 years - 65 years) 4. Geriatric (65 - death) Telecommuting * Position NOT eligible for Telecommuting Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha Free short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,300 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Benefit: Coverage: Effective: Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

Salary Range $17.13 - $25.57 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Pool Employees of Confluence Health receive a range of benefits in addition to compensation. * Retirement Plan * Pool Differential * Sick Leave * Shift Differential * Employee Assistance Program For more information on our Benefits & Perks, click here! Summary Please note: This is a pool position. No guarantee of hours. Maintains a sanitary environment for patients, staff, and others. Position Reports To: Housekeeping Supervisor Essential Functions * Cleaning and disinfection of surfaces, including floors, equipment and furniture. * Textiles reprocessing, storage and distribution. * Cleaning and disinfection of restroom surfaces including toilets, showers, urinals, sinks and other fixtures. * Cleaning and disinfection of sterile physical environments. * Removal of trash, soiled linen, regulated medical waste, hazardous waste and waste containing confidential information. * Bed making, linen handling, dusting, window cleaning, wall washing and spot removal. * Floor finish maintenance and refinishing. * Reporting of furniture, finishes and equipment needing repair/replacement. * Participate in the training of new employees. * Project cleaning and other tasks as assigned by supervisor. * Performs other duties as assigned. Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * Must relate effectively with co-workers, physicians, staff, patients and the general public and function as part of a team. * Must be able to work independently with minimal supervision. * Must be able to reason and think logically to solve problems. * Must be able to use judgment and make decisions. * Must be able to maintain strict confidentiality of all patient information. * Must be able to function in a fast paced environment with deadlines. Desired: * High-school Diploma or equivalent (GED). * One year institutional housekeeping experience. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - C * Sitting/Standing - O * Reaching: Shoulder Height - C * Reaching: Above shoulder height - C * Reaching: Below shoulder height - C * Climbing - O * Pulling/Pushing: 25 pounds or less - C * Pulling/Pushing: 25 pounds to 50 pounds - C * Pulling/Pushing: Over 50 pounds - C * Lifting: 25 pounds or less - C * Lifting: 25 pounds to 50 pounds - C * Lifting: Over 50 pounds - C * Carrying: 25 pounds or less - C * Carrying: 25 pounds to 50 pounds - C * Carrying: Over 50 pounds - C * Crawling/Kneeling - O * Bending/Stooping/Crouching - F * Twisting/Turning - C * Repetitive Movement - C Working Conditions: * Indoors and outdoors environment. Extreme heat and cold possible. Dampness/humidity possible. Working at heights sometimes required. Vibration, noise, radiation, poor lighting, mechanical hazards, hazardous chemicals, infectious diseases, skin irritants and lung irritants are all likely exposures. Job requires working closely with others as well as working alone. Hours sometimes vary and overtime may occasionally be required. Protective clothing and equipment are often required. Job Classification: * FLSA: Non-Exempt * Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - Yes * Cold - Yes * Mechanical Hazards - Yes * Hazardous Substances - Yes * Blood Borne Pathogens Exposure Potential - Yes * Lighting - No * Noise - Yes * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

Salary Range $40.87 - $72.27 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential For more information on our Benefits & Perks, click here! Summary This is a mid to upper management position, with proven leadership experience, reporting directly to a Service Line Director. The Practice Manager 3, with minimal direction of the Director, is responsible for managing all functions of the assigned practice areas. This includes coordination of day-to-day operations, providing leadership, setting goals, and decision making that assures quality, performance and production standards are maintained. The Practice Manager 3 may mentor or be the supervisor for a Practice Manager 1 or 2. This position requires oversight of staff and close liaison and partnership with physician leaders. Specific area of operations may be multi-site and multi-practice, with number of direct reports generally greater than 35 and more than 10 physicians. Position Reports To: Service Line Director Essential Functions * Develops and maintains positive relationships with employees, providers, and management staff. * Promotes a positive image of each practice area. * Responsible for scheduling and the management of overtime. Utilizes time-keeping systems to approve timecards. * Communicates or implements employee recognition and engagement activities and programs. * Supervision and coaching of front office and clinical staff. * Responsible for performance management process. * Lead regular staff or provider meetings. * Solve employee work-related concerns and helping employees perform to their potential. May involve mentorship or direct supervision of Practice Manager I position. * Work with Human Resources regarding progressive discipline of employees. * Determine optimal staffing, with development of job descriptions, recruitment and hiring of staff or providers. * Creates department goals, objectives and operational policies and procedures. * Frequent management and tracking of metrics or dashboard. * Manages the budget process and monitors monthly status. * Required to maintain active Basic Life Support (CPR) certification. * Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * 2-year degree with 4 years recent/relevant experience (healthcare related) or 6 years recent/relevant experience and 2 years of relevant leadership experience. * Must have demonstrated excellent verbal and written communication skills. * Must possess strong computer skills related to Windows and MS Office. Desired: * EMR experience, specifically EPIC. * Healthcare experience. * Clinical licensure. * Master's Degree in Business or related field. * Must have demonstrated working experience building successful cross-functional relationships; must have knowledge and experience in problem solving and conflict resolution. * Certified Physician Practice Manager (CPPM) or Clinical certification related to physician practice specialty. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - O * Reaching: Above shoulder height - O * Reaching: Below shoulder height - F * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - F * Twisting/Turning - F * Repetitive Movement - F Working Conditions: * Moderate amount of time requirements outside normal working hours. Travel to CH campuses on a regular basis. Job Classification: * FLSA:Exempt * Hourly/Salary: Salary Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - No * Hazardous Substances - No * Blood Borne Pathogens Exposure Potential -Yes * Lighting - No * Noise - No * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

Sign on and Relocation Bonus - $10,000 - SUDP; $5,000 - SUDPT. Salary Addiction Counselor (SUDP): $72,891 - $81,384 (Based on experience and value-based compensation per our Behavioral Health Compensation Plan) Addiction Counselor Trainee (SUDPT): $66,696 Job Summary The Addiction Counselor provides information, screening, assessment, individual and group counseling, and referrals to services with a patient-centered, trauma-informed, harm reduction approach with clients who have or may have a substance use disorder. This position works in collaboration with CVCH care coordinators, therapists, behavioral medicine consultants, psychiatric providers, and primary care providers in the provision of treatment services to support patients' wellness and recovery. As need arises, the individual in this position may be required to provide limited days of service at the Chelan or East Wenatchee CVCH sites." Job Specific Competencies 1. Reviews screenings conducted by CVCH medical staff and/or assistants that identify patients who may be at risk for having a substance use disorder. 2. Meets with patients who are screened or otherwise identified as at-risk for substance use disorder to engage them in discussion that leads toward support, identification of problems and related consequences, and offer support toward positive health-related behaviors. 3. Provides assessment, information and consultation, group and individual substance use disorder counseling, and referrals services for those who voluntarily seek assistance or are directed through area courts to participate in a substance use disorder education or recovery program. 4. Provides assessment, information and consultation, group and individual substance use disorder counseling and referrals services in a manner consistent with CVCH policy and WA State requirements. 5. May provide monitoring of competencies, including reviews of clinical records, for SUDPTs in assessment, treatment, continuing care, transfer, and discharge, as assigned. 6. Provides services in a manner consistent with Motivational Interviewing principles and treatment guidelines set forth by the American Society of Addiction Medicine (ASAM). 7. Administrative Responsibilities: a. Accurately completes required documentation and paperwork within required timelines. b. Attends required agency and departmental meetings as indicated by supervisor. c. Participates in regular clinical supervision. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies and general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion, and quality and the CVCH mission statement through their actions and interactions. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: Associate's Degree in chemical dependency, addiction studies, human services, or related field is required. Bachelor's or Master's Degree preferred. 2. Credentialing: Meets Washington State RCW 18.205 and WAC 246-811 for certification as a Substance Use Disorder Professional, and holds active WA Department of Health SUDP credential. 3. Experience: Two years providing substance use disorder treatment within a facility licensed to provide substance use treatment by the Washington State Department of Health, under supervision of SUDP/CDP Supervisor 4. Language Skills: Bilingual in English/Spanish preferred 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Must have basic computer and keyboarding skills and have the ability to enter data within company's computer system to include strong knowledge in MS Word/Excel; must demonstrate manual dexterity. Exhibit strong customer service skills, strong process improvement background. 6. Interpersonal Skills: Strong interpersonal and communication skills and the ability to work effectively with other staff and management. Demonstrated skill in developing and maintaining productive work teams. Ability to demonstrate personal integrity in all interactions. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items up to 50 pounds, with assistance as needed; ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Knowledge of the laws, regulations, and ethics of professional discipline. Essential mental abilities include: knowledge, background and interest appropriate to providing sensitive, professional, direct support to mentally ill clients; ability to exercise sound independent judgment; ability to analyze problems and develop situation appropriate responses; ability to make decisions in line with state and federal regulations; ability to read, comprehend, and analyze documents, regulations, and policies; ability to prepare and submit complete and succinct documents. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; see, recognize, receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Worker is subject to inside environmental conditions on a frequent basis with moderate noise. Typical working conditions found in most administrative work areas. Worker has contact with consumers and other staff and may be exposed to medical conditions presented by them. Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays, and CME benefits are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee/Spouse/Dependents; receive a Benefit Stipend of up to $500 per month First of the month following the first date of employment. Dental Washington Dental Employee/Spouse/Dependents; receive a Benefit Stipend of up to $500 per month First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are based on an 8-hour day. Providers will receive a holiday pool of 88 hours as a 1.0 FTE at the beginning of each calendar year. Holiday pool hours must be used by December 31 of each calendar year; unused holiday pool hours will be forfeited. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Spanish Immersion $2,000 Employer will reimburse Provider up to $2,000, for participating in Pop Wuj Spanish Immersion program in Guatemala, or La Hacienda Spanish School in Mexico, for a minimum 3-week period, prior to the Provider's initial start date. Benefit: Coverage: Effective: CE 40 hours/ $2,000 per year based on 1.0 FTE Available immediately. CME is loaded the first full pay period in January of each year and available to maintain licensure while working at CVCH. CME must be used by December 31 of each calendar year; unused CME will be forfeited. CME will be prorated based on start date into calendar year. CME is not available during provider's termination notice period. Licenses/Dues WA State license and renewal. * If out of state, national exam, license application fee and fingerprinting fees. CVCH access to UpToDate Platform. $750 towards membership dues, subscriptions or misc. certification. Available after hire date. Benefits are suspended once an Addiction Counselor has tendered resignation, except as required to continue to work until separation date. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,300 per year Direct Deposit available. First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. Benefit: Coverage: Effective: AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams. Any questions regarding benefit eligibility or coverage should be directed to the Human Resources Department. Blood/Fluid Exposure Risk - Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Telecommuting: Position NOT eligible for Telecommuting This description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned, and management may, with or without notice, add or change the duties at any time. Employees are employed "at will".

Salary Range $23.22 - $37.78 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential For more information on our Benefits & Perks, click here! Summary The Clinic Patient Access Experience Analyst is a dynamic, technically proficient leader who serves as the strategic bridge between contact center operations, IT, and our cloud technology partners. This role drives the design, implementation, and optimization of innovative contact center solutions that elevate patient access and experience. Key responsibilities include ensuring service excellence through call quality monitoring, performance analytics, training support, and subject matter expertise in contact center technologies. The Analyst also plays a pivotal role in shaping the digital engagement roadmap and advancing patient experience initiatives within the contact center. Position Reports To: Clinic Patient Access & SWBD Manager Essential Functions * Call Quality Monitoring: * Oversee quality assurance processes by developing call monitoring standards, conducting evaluations, analyzing performance trends, and delivering actionable insights. * Reporting and Analytics: * Generate and maintain performance dashboards and historical reports. * Track KPIs such as call resolution, wait times, and customer satisfaction. * Monitor and analyze the impact of agentic AI on agent workflows, patient interactions, and overall contact center performance. * Prepare and present quality and performance reports to leadership, and recommend improvements to workflows, training, forecasting and technology adoption. * Training and Coaching: * Provide feedback and recommendations to enhance AI-driven processes, ensuring alignment with organizational goals for patient access and experience. * Collaborate with leadership and training teams to support agent development through coaching recommendations, training content feedback, and performance improvement strategies. * Provide coaching and feedback to management based on QA findings. * Assist in onboarding and ongoing education of contact center staff. * SM and IT Liaison: * Serve as the primary liaison between CPAC (Clinic Patient Access Center) operations, IT, and vendor teams to ensure alignment on contact center technology initiatives. * Participate in agile development cycles including sprint planning, testing, and deployment. * Provide IT and vendors with detailed workflows, content, and documentation to support system builds and enhancements. * Strategic Engagement: * Provide feedback on the implementation, and optimization of call flows, queuing and routing logic. * Collaborate on initiatives such as Intelligent Virtual Agent (IVA) deployment and Epic integration. * Contribute to the digital engagement roadmap and patient experience strategy. * Performs other duties as assigned. Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * High School Diploma or equivalent (GED). * 3+ years of experience in IT, Call Center, Telecom, Healthcare operations - and/or supporting end users. * Ability to work in a fast-paced and constantly changing environment with developed customer service principles and practices. * Excellent interpersonal and communication (oral and written) skills. * Strong understanding of QA methodologies, tools, and performance metrics. * Proficiency in Microsoft Office, QA applications, and cloud contact center platforms. * Experience with agile methodologies and cross-functional project management. * Strong analytical and time management abilities. * Ability to work independently and collaboratively across teams. * Working knowledge of contact center workflows and supporting users on enterprise Telecom platforms. * Talkdesk Academy certifications at the Agent, Supervisor/Manager and Administrator level obtained within 6 months of hire. Desired: * Bachelor's degree in Computer Science, IT, Business Administration, Healthcare Management, or related field. * Experience with Epic integration and healthcare workflows. * Familiarity with AI-driven QA tools and speech analytics. * Certification in contact center management or quality assurance. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - O * Sitting/Standing - C * Reaching: Shoulder Height - O * Reaching: Above shoulder height - O * Reaching: Below shoulder height - O * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - O * Repetitive Movement - C Working Conditions: * Office setting with co-workers, seated in a cubicle, interacting with agents, leadership and key stakeholders. Job Classification: * FLSA: Non-exempt * Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - No * Hazardous Substances -No * Blood Borne Pathogens Exposure Potential - No * Lighting - No * Noise - Yes * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - No

Salary Range $27.96 - $43.72 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential For more information on our Benefits & Perks, click here! Summary Please Note: This is a temporary position. To assist the physicians, Advanced Practice Clinicians, and staff in Orthopedics in providing quality patient care by applying casts, splints, braces, etc. to the adult and pediatric patient population; assisting with procedures in the office setting; and helping as needed throughout the department. Position Reports To: Unit Supervisor, Orthopedics Essential Functions * Changes dressings; removes sutures; applies and removes casts, braces, splints, etc. as directed by the physician, according to CH policy. * Assists throughout the department as needed. * Answers phones; makes appointments; answers patient questions regarding casts. * Rooms patients according to CH standards. * Assists the physician as needed with patient exams and procedures. * Orders lab tests, x-rays, and other tests, procedures and treatments as ordered by the physician. * Has a working knowledge of billing rules and regulations related to casts, splints, and supplies. * Participates in patient and family teaching about casts per physician orders. * Cleans and soaks instruments according to Infection Control guidelines. * Cleans and stocks cast rooms and procedure rooms regularly. * Participates in cleaning the area's utility room. * Orders supplies for the department. Researches equipment at the request of the Area Manager. * Attends department meetings and serves on committees as requested. * Participates in orientation of new staff. * Participates in professional development activities. * Required to maintain active Basic Life Support (CPR) certification. * Other duties as assigned Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * MA-R License. * Knowledge of casting, splinting, and bracing techniques, including applying and removing, is desired. * Basic knowledge of musculoskeletal anatomy, including the spine and extremities. * Basic knowledge and understanding of casting, splinting and bracing orders as delivered by the care team (physician, APC, or staff member). Desired: * Certified Orthopedic Technician or two years experience as a cast technician in a similar clinical setting. * Knowledge of sterile technique is desired. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - F * Reaching: Above shoulder height - F * Reaching: Below shoulder height - F * Climbing - O * Pulling/Pushing: 25 pounds or less - F * Pulling/Pushing: 25 pounds to 50 pounds - F * Pulling/Pushing: Over 50 pounds - F * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - O * Repetitive Movement - O Working Conditions: * Work is performed at a nurse's station desk and in patient exam and treatment rooms, where space may be limited and confined. Requires a combination of working independently and also working closely with others. Hours may be irregular at times; overtime may be required. Requires working under stressful conditions. General supervision is provided by the Area Supervisor with additional instructions, guidance, and directions provided by the manager, physicians or providers with whom the Medical Assistant is working. Job Classification: * FLSA: Non-Exempt * Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - No * Hazardous Substances - No * Blood Borne Pathogens Exposure Potential - Yes * Lighting - No * Noise - No * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

Salary Range $50.20 - $78.52 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential For more information on our Benefits & Perks, click here! Summary To provide psychotherapy services to the patients of Confluence Health / Wenatchee Valley Hospital & Clinics. Position Reports To: Practice Manager Essential Functions * Conduct Intake Assessments for adult clients according to departmental procedures, funding source requirements, and evidence-based/strength-based model approaches. * Develop Individualized Treatment Plans for each client according to policies of the department and funding source requirements. * Provide ongoing individual, family, or group counseling for the client and/or natural supports according to departmental procedures, funding source requirements, and using evidence/strength-based approaches. * Document clinical activity according to policies of the department and in compliance with required timelines. * Provide case management services as identified on the Individualized Treatment Plan, including linking patients and supports to community resources and other services, as appropriate, and coordinating Behavioral Health treatment services and intervention strategies with internal and/or external supports as appropriate. * Provide consultation to primary care and/or specialty care providers regarding patients' diagnosis, treatment plan, and status changes, as appropriate. * Provide outreach services to community partners regarding behavioral issues including providing educational training and/or onsite intervention services. * May include some administration, scoring and interpretation of psychological assessments (e.g., cognitive, neurological, and/or personality assessments). * Comply with all departmental, agency, and funding source requirements, policies, and procedures. * Attend all required agency and departmental meetings as indicated by supervisor. * Participate in education of Post-Doctoral psychologists and supervision as applicable. * Participate in regular supervision. * Required to maintain active Basic Life Support (CPR) certification. * Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * Doctorate (Ph.D., Psy.D.) in Counseling or Clinical Psychology. Minimum one year post-doctoral experience in a health care setting is preferred. * Active Washington State Psychologist license, by start date. * Driver's License with good driving record and access to a vehicle that is legally insured to be used for off-site clinical services, consultation, or case management. Desired: * Experience in healthcare. * Minimum one year post-doctoral experience in a health care setting. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - O * Sitting/Standing - C * Reaching: Shoulder Height - F * Reaching: Above shoulder height - F * Reaching: Below shoulder height - F * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - O * Repetitive Movement - F Working Conditions: * The position requires a combination of working independently, as well as working closely with others as part of a multi-disciplinary team. Hours may be irregular at times, including occasionally working beyond normal business hours. Requires working under occasionally stressful conditions. Job Classification: * FLSA: Exempt * Hourly/Salary: Salary Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - No * Hazardous Substances - No * Blood Borne Pathogens Exposure Potential - Yes * Lighting - No * Noise - No * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

The Coding Supervisor is responsible for overseeing the daily operations of the coding team, ensuring accurate and compliant coding practices across all clinical departments. This role provides leadership, training, and quality assurance for coding staff, supports provider education, and collaborates with Revenue Cycle and Compliance teams to optimize reimbursement and maintain regulatory compliance. Job Specific Competencies * Team Leadership & Oversight Supervises coding staff including Coder I and Coder II. b. Monitors productivity and quality metrics, ensuring standards are met or exceeded. c. Conducts regular team meetings and one-on-one check-ins to support performance and development. * Quality Assurance & Compliance Oversees internal/external audits and reviews coding accuracy, documentation, and billing compliance. b. Ensures adherence to federal, state, and payer-specific coding guidelines. c. Coordinates with Compliance and Revenue Cycle teams to resolve audit findings and implement corrective actions. * Education & Training Develops and delivers coding education for staff and providers. b. Provides feedback and coaching to coders based on audit results and performance metrics. c. Maintains current knowledge of coding standards, payer policies, and FQHC billing requirements. * Operational Support Assists with complex coding scenarios and escalated claims issues. b. Supports cross-training and coverage planning to ensure uninterrupted coding operations. c. Participates in process improvement initiatives and system upgrades. * Communication & Collaboration Serves as a liaison between coding staff, providers, billing, and compliance teams. b. Facilitates clear and timely communication regarding coding updates, documentation requirements, and regulatory changes. c. Promotes a culture of accountability, integrity, and continuous learning. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to meet attendance standards and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications Education: * Associate's degree in Health Information Management or related field preferred. Equivalent experience may be considered. Certification/Licensure: * AAPC or AHIMA coding certification required (e.g., CPC, CCS, RHIT, RHIA). Certified Risk Adjustment Coder (CRC) preferred. Must maintain current certification and participate in continuing education. Experience: * Minimum 5 years of medical coding experience, including 2 years in a supervisory or lead role. Strong knowledge of ICD-10, CPT, HCPCS, and FQHC billing practices. * Experience with electronic health records (EHR), coding software, and payer guidelines. * Language Skills: * English fluency required * English and Spanish preferred * Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Must have basic computer and keyboarding skills and have the ability to enter data within company's computer system to include strong knowledge in MS Word/Excel; must demonstrate manual dexterity. Exhibit strong customer service skills, strong process improvement background. Interpersonal Skills: Strong interpersonal and communication skills and the ability to work effectively with other staff and management. Demonstrated skill in developing and maintaining productive work teams. Ability to demonstrate personal integrity in all interactions. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items up to 50 pounds, with assistance as needed; ability to read forms and computer screens and to read correspondence and other documents. Essential Mental Abilities: Ability to make decisions in line with state and federal regulations; ability to read, comprehend, and analyze documents, regulations, and policies; ability to prepare and submit complete and succinct documents necessary to the job. Ability to assess and evaluate, have attention to detail. Knowledge of auditing and compliance procedures, quality assurance and improvement practices, understanding of the elements of sponsored clinical protocols including consent forms, and reporting requirements. Problem solving and analytical skills are required with a heavy emphasis on detailed analysis of information to support actions. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; see, recognize, receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. Exposure to Hazards: Worker is subject to inside environmental conditions on a frequent basis with moderate noise. Typical working conditions found in most administrative work areas. Worker has contact with consumers and other staff and may be exposed to medical conditions presented by them. Blood/Fluid Exposure Risk Category III 1. Tasks involve no greater exposure to blood, body fluids, or tissues than would be encountered by a visitor. Category I tasks are not a condition of employment. Age Specific Competency Position does not involve patient care. Position will demonstrate general knowledge and skill to effectively communicate and provide safety measures to all life cycles. Telecommuting * Position eligible for Partial Telecommuting Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha Free short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,300 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Benefit: Coverage: Effective: Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

Salary Range $19.47 - $31.07 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Pool Employees of Confluence Health receive a range of benefits in addition to compensation. * Retirement Plan * Pool Differential * Sick Leave * Shift Differential * Employee Assistance Program For more information on our Benefits & Perks, click here! Summary Please Note: This is a pool, as needed position. No guarantee of hours. The Home Infusion Representative is responsible for the care of enteral patient services through Confluence Health. Enteral patients range in age, from infant to adult. Enteral patients require coordination of all enteral supplies and equipment, including processing referrals, prior authorization, ordering product, facilitating supplies, shipping, follow-up, education and providing customer service. The Home Infusion Representative also participates in a multi-disciplinary team with Providers, RNs, Pharmacy and Dieticians to provide complete care. The Home Infusion Representative also has knowledge of billing and completes paperwork and responds to inquiries from the Revenue Cycle to ensure proper billing. The Home Infusion Representative maintains appropriate department paperwork and communication. Pharmacy assistants are persons who are trained in the practical, operative and distributive aspects of pharmacy practice. Pharmacy Assistants assist pharmacists in the routine, day to day functions of pharmacy practice to ensure a successful operation of the pharmacy. Through the performance of these tasks and through collaboration with pharmacists, Assistants allow pharmacist to engage in patient care activities that ultimately improve the quality of patient care. Assistants are supervised by licensed pharmacists who verify the accuracy of their job performance. Position Reports To: Pharmacy Manager Essential Functions * Answer phones, door and pharmacy window in a courteous and timely manner * Screens and directs calls, takes/forwards messages and relays information accurately * Retrieves and distributes inter-office/external mail, faxes and messages * Tracks, retrieves and organizes stored data (on and off-site) * Admitting patients into the computer system and creating a patient chart * Accurately maintains complete enteral patient information in patient chart * Enteral and DME ordering and distribution * Procures products via: * Lawson on-line ordering system * McKesson on-line ordering system * Direct orders (ie., Abbott, Mickey, Bard, Moog, etc) * Stocks inventory for related items coming into the department * Restocks DME items to appropriate areas * Organizes enteral orders for pick up and delivery * Contact customers to confirm usage and payment * Orders/refills enteral and DME products accurately and in a timely manner * Tracks enteral/DME product invoices for appropriate billing to other hospital departments when items are not attributable to a customer * Enteral Referrals * Enters appropriate and complete demographic and admission information for each customer * Obtains correct payor, diagnosis and item descriptions * Obtains initial and ongoing insurance authorizations and benefits * Documents initial and updated financial information clearly in the EMR * Coordinates and communicates complex referrals to RNs, RPhs, and Dieticians in a proactive and timely manner * Accurately maintains enteral census spreadsheet in a sortable format * Pumps and Related Equipment * Tracks pumps and related equipment to eliminate loss; follows up on outstanding equipment issues * Maintains adequate inventory levels of equipment * Maintains cleanliness of stock * Organizes pump exchange during annual preventative maintenance period * Facilitates equipment maintenance with suppliers/manufacturers as needed * Orders and maintains items associated with equipment use (ie., fanny packs, keys, etc) * Performs other activities/responsibilities as deemed appropriate by the pharmacy department * Attends meetings as required * Communicates positively and effectively in a team approach with co-workers within and outside the department * Required to maintain active Basic Life Support (CPR) certification. * Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * Washington State Pharmacy Assistant License * Certification from American Association of HealthCare Administrative Management (AAHAM), Certified Revenue Cycle Executive (CRCE) within two years of hire * Experience with Professional Billing and Insurance Billing * Experience with Medicare Billing * Knowledge of ICD10 codes * Must possess proficient computer skills * Excellent Customer Service Desired: * Associates Degree * Knowledge of DME and Supplies * Bilingual Required: * Washington State Pharmacy Assistant License * Certification from American Association of HealthCare Administrative Management (AAHAM), Certified Revenue Cycle Executive (CRCE) within two years of hire * Experience with Professional Billing and Insurance Billing * Experience with Medicare Billing * Knowledge of ICD10 codes * Must possess proficient computer skills * Excellent Customer Service Desired: * Associates Degree * Knowledge of DME and Supplies * Bilingual Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of an 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - F * Reaching: Above shoulder height - F * Reaching: Below shoulder height - F * Climbing - Not Specified * Pulling/Pushing: 25 pounds or less - F * Pulling/Pushing: 25 pounds to 50 pounds - F * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - F * Lifting: 25 pounds to 50 pounds - F * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - F * Carrying: 25 pounds to 50 pounds - F * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - F * Twisting/Turning - F * Repetitive Movement - C Working Conditions: * The Home Infusion Representative is located within the Pharmacy at Central Washington Hospital. The position requires time increments of physical labor in addition to desk work. Adequate rest is provided between the two conditions. The environment is in a controlled temperature and lighting area. The Home Infusion Representative will walk within the hospital walls and have direct patient contact. Job Classification: * FLSA: Non-Exempt * Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - Yes * Hazardous Substances - No * Blood Borne Pathogens Exposure Potential - Yes * Lighting - No * Noise - No * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

Salary Range $68.27 - $79.33 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential In addition to the base salary, this position may receive additional compensation based on productivity and extra shift incentives as applicable. For more information on our Benefits & Perks, click here! Summary Dermatology Nurse Practitioner provides diagnoses and treats patients with benign and malignant disorders of the skin, mouth, hair and nails. Also provides expertise in the management of cosmetic disorders of the skin such as hair loss, scars and the skin changes associated with aging. Position Reports To: Practice Manager Essential Functions * Perform examinations on new and existing patients. Establish presumptive diagnoses, order appropriate studies and manage the patient's care as a member of the health care team. * Writes prescriptions and performs procedures within the scope of expertise, protocols, and available equipment. * Educates patients and families and helps them understand issues related to physical and emotional health and promotes wellness. * Maintains accurate and complete patient records in compliance with organizational policy. * Refers patients to specialty services when appropriate. * Provides professional medical services within the scope of training and responsibility, in compliance with applicable laws, regulations and organizational policies. * Support physicians with on-call responsibilities and hospital rounds. * Required to maintain active Basic Life Support (CPR) certification. * Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * Active Registered Nurse and ARNP licensure with prescriptive authority in the state of Washington, required by start date. Desired: * Related experience. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - F * Reaching: Above shoulder height - O * Reaching: Below shoulder height - F * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - F * Repetitive Movement - F Working Conditions: * Work is performed at a work station desk and in patient exam and treatment rooms, where space may be limited and confined. Requires a combination of working independently and also working closely with others. Job Classification: * FLSA: Exempt * Hourly/Salary: Salary Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - No * Hazardous Substances - Yes * Blood Borne Pathogens Exposure Potential - Yes * Lighting - No * Noise - No * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

Job Specific Competencies * Via electronic work lists, user generated reports or as directed by management, follows up on unresolved claims in a timely fashion. Includes claims with no response, pended or denied. * Identifies rejected claims files, researches reject reason(s) and resolves affected claims errors. Resubmits files as needed to ensure receipt of clean claims. * Assists system vendor with appeal requests, or processes appeals directly with payer for denied claims as dictated by department policy. * When claims are denied for coding related reasons, effectively utilizes coding software and/or books to confirm coding accuracy in order to resolve claims with the payer. May seek assistance from clinic coders. * Ensures claims have correct insurance information and are billed to insurances timely. * Prepares and finalizes insurance claims for batch processing and submission to system vendor, clearinghouse or direct to payer. * Ensures insurance coverage records are complete and accurate for patient accounts. Verifies insurance coverage via electronic means or by phone when required. Makes corrections as needed. * Contacts patients or insured members to resolve insurance coverage discrepancies. * Confirms receipt of batch claims by insurance, system vendor or clearinghouse via electronic means or by phone. Monitors files for acceptance by same as dictated by department policy (normally within 48 hours). * Processes secondary and tertiary insurance claims, electronically or via paper, as dictated by department and payer policy. * Receives and posts electronic or manual insurance payments and adjustments in a timely fashion. * Resolves unidentified or problem payments according to department policy. Is sure to balance payments posted with remittance or EOB prior to completion. * Receives, researches and processes insurance and patient correspondence. * Processes adjustments and requests approval for write-off of balances as dictated by department policy. * Is careful to use correct adjustment or payment codes for processing and reporting needs. * Understands, utilizes and properly posts industry standard claims and remittance codes (CARC and RARC). * Communicates with accounting department, via spreadsheets, regarding processed or pending payments for cash reconciliation purposes. * Thoroughly researches insurance credit balances and processes adjustments or refunds as needed and dictated by department policy. * Identifies trends in causes of credit balances as works with the appropriate CVCH departments (Patient Services, Billing, etc.) to prevent credit balances. * Is responsible to remain current with general billing guidelines, reimbursement rules and regulations. * For assigned payers, is responsible to remain current with their specific guidelines by reading payer publications and reviewing their websites. * Understands FQHC billing nuances to ensure accurate coding and maximum reimbursement for related services. * Attends conferences, seminars and webinars as requested to remain current on billing related policies. * Maintains accurate, complete and auditable billing records in accordance with CVCH policy and procedures. * Appropriately and thoroughly documents patient accounts and/or claims with each action taken and each contact made to resolve the claim or account balance. * Scans appropriate documents for electronic storage purposes, according to department policy. * Builds and maintains positive relationships with payers, clinical department staff, corporate compliance, etc. * Participates with claims resolution meetings, projects or problem-solving processes for assigned payers. * Utilizing approved methods, communicates incorrect application of insurance coverage or benefits with clinic department staff members. Meets with clinical departments as needed or requested to provide updates regarding insurance coverage or benefit application concerns. * Participates with educational activities with clinical departments, corporate compliance, etc. to ensure lines of communication among departments remains open and positive. * Assists providers, staff and insurance payer representatives with insurance and billing inquiries in a friendly and professional manner. * Other responsibilities may include: * Completes and follows up on credentialing and re-credentialing of providers with appropriate insurance companies. * Provides information as needed for production reporting and to ensure job standards are consistently met or exceeded. * Assists with internal audits by providing requested information and participating in review finding discussions regarding insurance processing performance. Submits to remedial training if substandard performance is identified through such audits. * Assists co-workers and management with special projects related to claims or A/R clean-up efforts. * To ensure uninterrupted service, participates in cross-training efforts and provides coverage for insurance processing and follow-up needs with non-assigned payers. * Actively participates in departmental and/or organizational process improvement (lean) initiatives. * Notifies management of audit requests by insurance payers and complies with requests in a timely manner. * Performs other duties as assigned by management. * Engages in training Patient Services and Call Center Agent's to meet organizational needs. * Performs complex holds to resolve denials and performs higher level tasks. General Duties and Responsibilities * Performs other duties and tasks as assigned by supervisor. * Expected to meet attendance standards and work the hours necessary to perform the essential functions of the job. * Conforms to safety policies, general housekeeping practices. * Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. * Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. * Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. * Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. * Conforms to CVCH policies and Joint Commission and HIPAA regulations Job Specifications * Education: High School graduate or equivalent * Certification/Licensure: None * Experience: 3 years billing experience in a healthcare setting preferred. Strongly prefer knowledge of diagnosis and procedural coding, medical terminology and insurance billing guidelines, fluent with industry X12 and ANSI guidelines, proficient with claims adjustment reason and remark codes (CARC and RARC), FQHC certification or billing experience. * Language Skills: English required. * Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Must have basic computer and keyboarding skills and have the ability to enter data within company's computer system to include strong knowledge in MS Word/Excel; must demonstrate manual dexterity. Exhibit strong customer service skills, strong process improvement background. * Interpersonal Skills: Strong interpersonal and communication skills and the ability to work effectively with other staff and management. Demonstrated skill in developing and maintaining productive work teams. Ability to demonstrate personal integrity in all interactions. * Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items up to 50 pounds, with assistance as needed; ability to read forms and computer screens and to read correspondence and other documents. * Essential Mental Abilities: Ability to make decisions in line with state and federal regulations; ability to read, comprehend, and analyze documents, regulations, and policies; ability to prepare and submit complete and succinct documents necessary to the job. Ability to assess and evaluate, have attention to detail. Knowledge of auditing and compliance procedures, quality assurance and improvement practices, understanding of the elements of sponsored clinical protocols including consent forms, and reporting requirements. Problem solving and analytical skills are required with a heavy emphasis on detailed analysis of information to support actions. * Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; see, recognize, receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. * Exposure to Hazards: Worker is subject to inside environmental conditions on a frequent basis with moderate noise. Typical working conditions found in most administrative work areas. Worker has contact with consumers and other staff and may be exposed to medical conditions presented by them. Blood/Fluid Exposure Risk Category III * Tasks involve no greater exposure to blood, body fluids, or tissues than would be encountered by a visitor. Category I tasks are not a condition of employment. Age Specific Competency Position does not involve patient care. Position will demonstrate general knowledge and skill to effectively communicate and provide safety measures to all life cycles. Telecommuting * Position eligible for Partial Telecommuting Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha Free short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,300 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Benefit: Coverage: Effective: Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams. Compensation: $21.06 to $30.27 (DOE)

Salary Range $66.49 - $116.37 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential For more information on our Benefits & Perks, click here! Summary Working in dyad leader partnership with the Medical Directors, Nursing Directors, and Executive Leadership, is responsible to direct the day-to-day clinical operations of the areas the position oversees. Provides leadership direction in planning, promoting, and implementing standardization, clinical integration, and consolidation efforts to achieve a seamless continuum of care within the system. Collaborates with community stakeholders and partners to provide the highest value of care for our patients and community. Position serves as a representative for Nursing Leadership on organizational committees. Position is accountable for clinical quality and financial performance. Performs all duties in a manner which promotes and supports CH Mission and Vision. Position Reports To: VP of Perioperative and Procedural Services Essential Functions * Leadership * Ability to implement change in a positive, sensitive, and forward-thinking manner. * As a member of the Nursing Leadership Team and in collaboration with unit/department managers, participates in hospital planning, decision making and policy formulation demonstrating systems thinking and change management skills. * Can comfortably lead within dyad leadership structure. * Attends/holds membership on hospital committees as appropriate. Attends Confluence Health Board and physician meetings to report on activities of nursing for assigned departments. * Participates in community educational programs and meetings as the hospital's representative. * Demonstrates ability to lead/direct Patient Services team. * Able to serve as Nursing Director on-call. * Communication * Maintains awareness of verbal/non-verbal communication with staff, other departments, physicians, patients, and families. * Demonstrates professional demeanor and ability to communicate effectively to individuals and groups. Uses the Code of Conduct as baseline for all staff. * Maintains confidentiality in all interactions. * Makes unit/department & patient rounds frequently and keeps channels of communications open. * Creates and communicates shared vision to help facilitate staff engagement in shared decision making and problem solving. * Resolves inter and/or intra department complaints promptly and effectively. * Operations * Responsible for oversight, development, allocation, and administration of Budget for assigned departments. * Develops, implements, and assures the organizations plan for providing nursing care and other assigned patient services in accordance with the mission/vision of the hospital. * Provides an experience and environment of patient-and family-centered care. * Ability to develop business plans for new projects/services within areas of responsibility. * Responsible for workforce planning including current and future needs and recruitment and retention strategy. * Assists Clinical Managers with evaluating problems related to safe, effective quality patient care, staffing and fiscal responsibility. * Labor contracts are administered appropriately. Staff Development/Professional Growth * Develops and maintains relationships with local community colleges to ensure Confluence Health is meeting its obligation regarding clinical placement. * Implement standard operating system for leadership in area to improve communication, delegation, and accountability. * Develop personal career plan and measure progress according to that plan. * Develops staff through coaching, cross training, internal/external education opportunities to improve or enhance job skills. * Participate in at least one professional organization and support and encourage others to participate in professional organization. * Performance Improvement/Quality * Prepares department goals and objectives which support system initiatives, conducts regular review of progress toward goals and demonstrates satisfactory progress toward identified goals and objectives. * Maintains active knowledge of trends within specialty and external markets and communicates these to administration. * Develops, implements, monitors, and evaluates department specific performance and service standards, takes initiative to implement quality improvement efforts. * Ensures all regulatory standards and other operation standards are adhered to and documented. * Quality records/reports are prepared and submitted in a timely manner. * Ensures that all serious events have timely follow-up. * Financial Performance * Accurately prepares annual budgets in accordance with CH goals and objectives. * Consistently operates department budgets/cost centers within approved budgets. * Consistently monitors productivity standards in response to volume changes. * Consistently demonstrates focus on cost management and cost reduction. * Required to maintain active Basic Life Support (CPR) certification. * Performs other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * Master's Degree in Nursing (MSN) (or must be currently enrolled). * Six years progressive nursing leadership experience, i.e., Charge Nurse, Nursing Supervisor, with 3 years or more as a Nurse Manager. * Computer skills related to Microsoft products - Outlook, Excel, Word, Power Point. * Current licensure in the state of Washington (RCW 18.88) or licensure through Multistate Nurse Licensure Compact (SSB 5499). * National certification in nursing leadership (either ANCC or AONL) to be obtained within 2 years of hire. * American Heart Association CPR. Desired: * None Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - F * Reaching: Above shoulder height - O * Reaching: Below shoulder height - F * Climbing - F * Pulling/Pushing: 25 pounds or less - F * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - F * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - F * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - O * Repetitive Movement - F Working Conditions: * Work is completed in many locations such as patient care areas, offices and meeting rooms. There is travel between campuses. Job Classification: * FLSA: Non-Exempt * Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - No * Hazardous Substances - No * Blood Borne Pathogens Exposure Potential - Yes * Lighting - No * Noise - No * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

The primary responsibility of the Sterile Processing Technician I is to perform technical tasks that support the Sterile Processing Department (SPD) including being responsible for decontamination, correct assembly, processing of all instruments, and any additional SPD functions. This individual must be knowledgeable and proficient in sterilization methodologies and universal precautions. Job Specific Competencies 1. Sterile Processing: a. Operates sterilization equipment for decontamination. b. Inspects, tests, assembles, packages and labels instruments in preparation of sterilization to ensure that instruments are ready and available when needed. c. Decontaminates and sterilizes instruments and equipment following all applicable regulations and facility written policies and procedures. d. Conducts all quality control testing. e. Performs all required maintenance and cleaning of SPD department and equipment in accordance with manufacturer's recommendations. f. Recognizes safety hazards and initiates appropriate corrective/preventive measures. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Ability to give and receive direction. 3. Meets attendance standards and works the hours necessary to perform the essential functions of the job. 4. Conforms to safety policies and general housekeeping practices. 5. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 6. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 7. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 8. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 9. Conforms to CVCH policies and Joint Commission and HIPAA regulations. 10. Appropriately utilizes chain of command. 11. Demonstrates willingness to learn and accept changes. 12. Models standards of behavior and adheres to the CVCH code of conduct in all aspects of job performance. 13. Skilled in organization and efficiency. 14. Participates as an active member of the Infection Control Committee, assisting with committee projects. 15. Involvement with the Environment of Care Committee, and other committees as assigned. Job Specifications 1. Education: High School Diploma or equivalent. 2. Certification/Licensure: Basic Life Support (BLS) or CPR required or must be able to obtain within first 90 days of employment. Must be eligible for Medical Assistant-Registered Licensure. 3. Experience: Six months of sterile processing experience preferred. Previous experience with instrument sterilization and knowledge of sterilization equipment maintenance preferred. 4. Language Skills: English required. 5. Essential Technical/Motor Skills: Ability to handle delicate equipment. Ability to work with technical information. Good communication skills. Must have basic computer and keyboarding skills; must demonstrate manual dexterity. 6. Interpersonal Skills: Caring attitude and commitment to serve, works cooperatively with others as part of a team, works independently. Effort and commitment towards completing assignments efficiently and carry out instructions effectively. Strong interpersonal and communication skills and the ability to work effectively with other staff and management. Demonstrated skill in developing and maintaining productive work teams. Demonstrated skill in a work environment in developing and maintaining productive relationships internally/externally. Contact with the public is required. 7. Essential Physical Requirements: This job is performed mostly in an inside clinical environment. Essential physical requirements of this job include: Prolonged standing, walking throughout the work period in a fast-paced department. Light physical effort; repetitive motions of wrists, hands, and/or fingers; reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing up to 20 pounds; ability to read forms and computer screens and to read correspondence and other important documents in relation to performing tasks in accordance to regulations. May be required to work outside traditional work schedule. 8. Essential Mental Abilities: Attention to detail. Essential mental abilities include: ability to exercise sound independent judgment; ability to read, comprehend, and analyze documents, regulations, and policies. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; receive and convey detailed information orally, hear instructions orally and carry them out. 10. Exposure to Hazards: Work environment involves some exposure to hazards or physical risks (i.e. Blood, sharps, needles, contamination of blood borne- pathogens), which requires following basic safety precautions. Will work with blood or blood-borne pathogens and other infectious diseases, which will require knowledge and understanding of OSHA protocols. Blood/Fluid Exposure Risk Category I 1. Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids, or tissue. 2. Use of personal protective equipment (PPE), when appropriate, is required. Age Specific Competency Position does not involve patient care. Position will demonstrate general knowledge and skill to effectively communicate and provide safety measures to all life cycles. Telecommuting * Position NOT eligible for Telecommuting Summary * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $70.00 per month Dependents covered - please refer to the benefits Guide 2026 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,400 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $7,500 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

The Radiologic Technologist's primary job function is to provide patient care and technical skills in the operation of diagnostic radiographic equipment for diagnostic and evaluation purposes. Job Specific Competencies 1. Clinical Skills: a. Performs routine x-ray procedures as needed, including image production, archiving, and related paperwork as needed. b. Operates computer and radiographic equipment for image production and documentation of images, while ensuring optimal quality images by keeping individual and collective doses as low as is reasonably achievable (ALARA). c. Provides prompt, courteous service while establishing effective communication with providers and other staff. d. Prepares patient for radiographic procedures by accurately assessing patient's needs and providing patient education in all age-specific groups and ensures patient safety during X-ray exams, spirometry studies and EKG exams. e. Provides timely follow through of appropriate radiographic diagnosis. f. Instructs students on clinical radiographic skills following the appropriate curriculum as provided by the college/university. 2. Administrative Duties: a. Demonstrates knowledge of billing process, image archiving, security, and tracking. b. Maintains strict confidentiality/privacy of all patient information. c. Attends department meetings, in-services and disaster drills. d. Practices safety measures in radiography and Environment of Care. 3. Quality Improvement Activities: a. Quality Improvement (QI) measures will be used to monitor accuracy, completeness, and repeat rate for x-rays. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor/director. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: High School graduate or equivalent. Completion of a recognized Radiologic Technologist Program from an accredited school. 2. Certification/Licensure: Must hold a current Washington State Radiologic Technologist Certification. Current Registered Technologist with the American Registry of Radiologic Technicians (ARRT) preferred or registry eligible. Basic Life Support (BLS) or CPR required or must be able to obtain within first 90 days of employment. 3. Experience: One year of experience in a health care environment. Previous experience in a community health center preferred. 4. Language Skills: Bilingual in English/Spanish preferred. 5. Essential Technical/Motor Skills: Inputting data/typing, copying, handling/griping, answering telephones, calibrating equipment, computer skills. Demonstrated ability to perform exams and to produce diagnostic films/images for interpretation. Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks in a timely manner. Basic computer experience; adequate typing. Ability to communicate effectively. 6. Interpersonal Skills: Ability to work easily and in a friendly manner with the general public and occasionally handle the hostile or disgruntled patient. Ability to work in a team environment. Strong interpersonal and communication skills and the ability to work effectively with other staff and management and with a wide range of patients. Demonstrated skill in developing and maintaining productive work teams. 7. Essential Physical Requirements: Moderate physical activity. Requires standing and/or walking for more than four (4) hours per day. Occasionally, light lifting is necessary. Must be able to work under physical and emotionally stressed conditions. Other requirements include: light physical effort; repetitive motions of wrists, hands, and/or fingers, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing up to 20 pounds, with proper lifting techniques. Flexibility with schedule to cover hours possibly outside normal workweek, such as Saturdays or on call hours. 8. Essential Mental Abilities: Must be able to pay attention to detail, perform calculations and explain processes to patients. Ability to interpret and manipulate data, analyze, assessing/evaluating, explaining/teaching, problem solving/reasoning, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. Knowledge of clinical policies and procedures. Ability to exercise independent judgment. Self directing and organized. Ability to reason objectively. 9. Essential Sensory Requirements: Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Ability to see, hear, feel, verbally communicate. Ability to read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Work is normally performed in a typical interior/office work environment. Some exposure to toxic materials. Potential exposure to infectious diseases and hazardous waste. Potential for injuries, such as muscle strains, which require routine precautions. Blood/Fluid Exposure Risk Category I 1. Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids or tissue. Use of personal protective equipment (PPE), when appropriate, is required Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years to 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommuting Position NOT eligible for Telecommuting Benefits Per Diem/Temporary Employees Benefit: Coverage: Effective: 403(b) Retirement Plan Mutual of Omaha 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years WA State Sick Leave Employees will accrue 1 hour of Sick Leave for every 40 hours worked Employees are eligible to take paid sick leave for sick leave purposes only after the completion of their 90th day of employment.

Salary Range $17.34 - $27.30 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Pool Employees of Confluence Health receive a range of benefits in addition to compensation. * Retirement Plan * Pool Differential * Sick Leave * Shift Differential * Employee Assistance Program For more information on our Benefits & Perks, click here! Summary Shift is variable. Must be willing to work weekends and holidays. Please Note: This is a pool position. No guarantee of hours. Courteously and professionally assists hospital customers with meal selection. Assists food production staff with meal assembly, ensuring accuracy, safety, and food quality standards. Provides high quality service to all customers. Position Reports To: Kitchen Supervisor Essential Functions * Assists customers with meal orders over the phone in call center or at bedside. * Utilizes food management software to submit meal orders, ensuring patient safety based upon therapeutic diet standards. * Utilizes knowledge of therapeutic nutrition to guide patients toward food items consistent with prescribed diet. * Assembles meal trays, ensuring accuracy, safety and quality standards. * Serves as liaison between patients, nutrition personnel and the health care team regarding food and nutrition-related concerns. * Handles food in accordance with internal food handling standards and guidelines issued by local, state, and federal agencies. * May perform essential food service functions that may include meal delivery, inventory, operating food service equipment, cleaning and sanitizing dishware, equipment, and food production areas. * Performs other duties as required or assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * High School Diploma or GED-equivalent and one year of related work experience in the hospitality, retail or healthcare service fields, AND/OR any combination of experience and education that would demonstrate the capability to perform the duties of the position. * Obtain and maintain a Valid Department of Health Food Handler's permit issued by the State of Washington. * Ability to read, interpret and apply documents such as procedure manuals, operating and maintenance instructions, and safety rules. * Ability to communicate effectively in English, verbally and in writing. * Basic computer skills. Desired: * AA Degree. * Knowledge of therapeutic/modified diets or healthcare experience. * Knowledge and use of food management software or Point of Sale (POS) systems. * Knowledge of the operation of trayline services and other food-handling activities. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - O * Reaching: Above shoulder height - O * Reaching: Below shoulder height - F * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - F * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - F * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - Not specified * Bending/Stooping/Crouching - O * Twisting/Turning - F * Repetitive Movement - F Working Conditions: * Not Specified Job Classification: * FLSA: Non-Exempt * Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - Yes * Cold - Yes * Mechanical Hazards - Yes * Hazardous Substances - Yes * Blood Borne Pathogens Exposure Potential - Yes * Lighting - No * Noise - Yes * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes

Compensation $18.15/Hour The Therapist Intern will perform direct patient care, documentation, follow-up, and associated duties as required by CACREP standards and directed by Associate Director of Behavioral Health in a professional and efficient manner, demonstrating a positive attitude. The intern is responsible for attending and actively participating in mandatory supervision and training. The intern will perform all clinical and direct patient care under the supervision of a qualified Supervisor. The intern may complete both a Practicum and Internship as described below, or just an Internship if they have completed their Practicum requirements elsewhere. Internship and Practicum Competencies and Expectations 1. Successful candidates will commit a minimum of 9-12 months of consistent internship/practicum participation with CVCH. 2. Successful candidates will commit a minimum of 8 hours, once a week, during the duration of their internship/practicum. a. Scheduled working days will be determined by the Associate Behavioral Health Director. 3. Weekly interaction with supervisor(s) that averages one hour per week of individual supervision throughout the practicum by a site supervisor who works in consultation on a regular schedule with a counselor education program faculty member for the student's respective school. 4. Participate in group supervision as assigned throughout the practicum. 5. Participate in additional clinical and supervisory activities as directed. 6. Collaborate as needed for continuity of care and participate in training to enhance quality of services as indicated or directed. 7. Administrative Responsibilities: a. Accurately complete required documentation and paperwork within required timelines. b. Fulfill documentation required by intern's master's program, and give sufficient notice to site supervisor of unexpected meetings or documentation requirements should they arise. General Duties and Responsibilities 1. Performs other duties and tasks, as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies and general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion, and quality and the CVCH mission statement through their actions and interactions. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: BA degree required. Must be enrolled in a CACREP accredited masters counseling program. 2. Certifications/Licensure: Agency Affiliated Counselor credential must be obtained and onboarding process completed before initiation of internship/practicum. 3. Language Skills: English required/ Bilingual preferred. 4. Essential Technical/Motor Skills: Ability to multi-task. Knowledge of computer applications (e.g. Outlook, athenahealth) and equipment related to work. Must have basic computer and keyboarding skills and ability to enter data within CVCH computer system; must demonstrate manual dexterity. 5. Interpersonal Skills: Strong interpersonal and communication skills and the ability to work effectively with other staff and management. Demonstrated skill in developing and maintaining productive work teams. Ability to demonstrate personal integrity in all interactions. 6. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items up to 50 pounds, with assistance as needed; ability to read forms and computer screens and to read correspondence and other documents. 7. Essential Mental Abilities: Knowledge of the laws, regulations, and ethics of professional discipline. Essential mental abilities include: knowledge, background and interest appropriate to providing sensitive, professional, direct support to mentally ill clients; ability to exercise sound independent judgment; ability to analyze problems and develop situation appropriate responses; ability to make decisions in line with state and federal regulations; ability to read, comprehend, and analyze documents, regulations, and policies; ability to prepare and submit complete and succinct documents. 8. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; see, recognize, receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 9. Exposure to Hazards: Worker is subject to inside environmental conditions on a frequent basis with moderate noise. Typical working conditions found in most administrative work areas. Worker has contact with consumers and other staff and may be exposed to medical conditions presented by them. Benefits Benefit: Coverage: Effective: 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. WA State Sick Leave Employees will accrue 1 hour of Sick Leave for every 40 hours worked. Employees are eligible to take paid sick leave for sick leave purposes only after the completion of their 90th day of employment. Any questions regarding benefit eligibility or coverage should be directed to the Human Resources Department. Blood/Fluid Exposure Risk - Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Telecommuting: Position NOT eligible for Telecommuting This description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management may, with or without notice, add or change the duties at any time. Employees are employed "at will".

Salary Range $60.10 - $69.71 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation. * Medical, Dental & Vision Insurance * Flexible Spending Accounts & Health Saving Accounts * CH Wellness Program * Paid Time Off * Generous Retirement Plans * Life Insurance * Long-Term Disability * Gym Membership Discount * Tuition Reimbursement * Employee Assistance Program * Adoption Assistance * Shift Differential In addition to the base salary, this position may receive additional compensation based on productivity and extra shift incentives as applicable. For more information on our Benefits & Perks, click here! Summary Advanced Practice Provider shall devote exclusive efforts to the practice of medicine as an employee of the Hospital by providing professional medical services within the scope of APP's training and responsibility, in compliance with applicable laws, regulations, and Hospital policies, procedures and protocols, within a chosen medical specialty. Position Reports To: Practice Manager Essential Functions * Sees patients in the clinics for examination, diagnosis, and treatment of both chronic and acute episodic illnesses and minor injuries. Refers to physician as needed. Writes prescriptions and performs office procedures within the scope of expertise, protocols, and available equipment. * Confers with attending physicians as needed. * Counsels patients and families and helps them understand issues related to physical and emotional health. * Participates in health promotional activities. * Participates in decisions, planning, and policies related to clinical care. * Maintains thorough and complete outpatient records in a timely manner and demonstrates proficiency in using the Electronic Medical Record documentation system. * Records statistics and conducts research as deemed necessary. * Collaborates with staff and physicians to identify patient's needs and help develop plan to meet those needs. * Serves as a member of committees as assigned. * Maintains hospital privileges as Limited Health Practitioner. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * Appropriate certification. * Ability to obtain an active license in the state of WA. * Deals with confidential medical information and problems in a discreet manner. * Coordinates with all staff to resolve problems. * Consistent focus on maintaining accuracy of accounts and confidentiality of patient information. * Must possess basic computer skills related to Windows navigation, mouse usage, keyboarding, email communication and password management. Desired: * Not Specified Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - F * Sitting/Standing - F * Reaching: Shoulder Height - F * Reaching: Above shoulder height - O * Reaching: Below shoulder height - O * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - F * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - O * Repetitive Movement - O Working Conditions: Not Specified Job Classification: * FLSA: Exempt * Hourly/Salary: Salary Physical Exposures: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - Yes * Hazardous Substances - Yes * Blood Borne Pathogens Exposure Potential - Yes * Lighting - Not specified * Noise - No * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - Yes