Congreso de Latinos Unidos jobs - 28 jobs

The ELECT Program Manager oversees the school-based Employment and Career Training (ELECT) program, aimed at supporting pregnant and parenting youth, their partners and children, as well as their overall health and development with the goal being they graduate high school and earn employment or go into a career training program. This position is responsible for 3 major functions: 1) Program Administration, the supervision of Case Managers and Data Coordinator within the Education Leading to Employment and Career Training (ELECT) program, 2) Contract Compliance and Data Management, data oversight and strict compliance for the following contracts in collaboration with the Director of High School Initiatives: Department of Human Services and The School District of Philadelphia, and 3) PCM Compliance and Service Oversight, assurance of quality services through monitoring all cases within the program, coaching and supporting staff through supervision, training, and program development; using data outcomes to inform program enhancements. The ELECT Program Manager has internal contacts with the entire administrative staff and external contact with local and state funders and community partners. This position has access to sensitive Congreso information and is expected to handle such information with integrity and professionalism. This position has a crucial role in managing key partnerships and is expected to represent Congreso in a professional manner. This position reports to the Director of K-12 Initiatives. This is an ONSITE position which also includes frequent travel to school-based partner sites. The ELECT Program Manager applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Oversees and manages the ELECT programming within +20 school sites. Ensures fulfillment of 100% enrollment slots every year by holding recruitment events at school sites, collaborating with school staff to receive referrals, and maintaining strong relationships with all relevant stakeholders to encourage student enrollment and maximize their program experience. Works in Collaboration with program staff to integrate Enhancing Teen Parenting Skills Programming within the context of the ELECT program assigned sites. Runs weekly compliance reports that include case file auditing and case note and service hours tracking into the funder's DECO database to ensure compliance with funder-mandated deadlines for data input, case file updates, and service hours requirement. Conducts program orientation and training for new staff, participates in interviews and hiring for program staff, and provides daily clinical supervision to direct service staff, including performance appraisals, and schedule and facilitate ongoing biweekly supervisory meetings with staff. Develops individual and program level work plans and performance evaluations for each staff member at appropriate intervals. Secures resources and materials for staff, including opportunities for facilitation and participation in monthly case conferencing sessions with the case management team, and periodically accompanies staff to clients' homes for intervention assistance and/or observation and feedback. Works in collaboration with program staff to identify the need for in-service trainings on youth development and maternal and child health issues. Ensures and assigns sufficient program outreach with program staff to maintain visibility of services and contract compliance. Actively participates in, and facilitates, as needed, monthly program meetings and all other department, division, and agency-wide meetings. Works in collaboration with PCM's to ensure completion of initial intake with all new clients . Co-serves initial visits and assessment process for higher risk clients as needed. Coordinates and plans regular activities, field trips, workshops and events for ELECT students and their children. Monitors ELECT's performance base contract requirements to ensure adequate program revenue and sustainability of programming. Assures the delivery of quality case management services by providing staff with feedback on individual cases, facilitating the regular completion of client satisfaction surveys, and through periodic feedback obtained from clients. Represents the program's direct services in meetings with partners and funders. Interfaces heavily with community organizations to establish linkages and community resources for families while also publicizing program services. Participates in community and agency taskforces and coalitions as needed and/or as identified by department director. Complies with all client and program confidentiality regulations mandated by federal, state, city, and agency regulations. Prepares and submits monthly programmatic reports regarding case management activities in accordance with agency, city, state, and federal regulations as applicable. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus. Supervisory Responsibilities: This position supervises the ELECT Case Managers and ELECT Data Coordinator. Minimum Experience, Education, and QualificationsMinimum Education: Bachelor's degree in Social Work or related field required; Master's degree in Social Work or related field preferred. Minimum Experience: 2 years' supervisory and case management experience required. 3 years' direct experience in the field of maternal and child health, public health, or related field a plus. Knowledge of the Latino and urban community of Philadelphia preferred. Certification/License: Completion of Trauma specific and +40-hour domestic violence training a plus. Mandated Reporter and Act 31 VRA Training certifications required and may be completed upon hire.

Description & Responsibilities Working within the Women Against Abuse's (WAA) residential shelters and in coordination across various departments, Client Support Staff (CSS) establish, lead and nurture a welcoming, safe supportive trauma informed community environment for residents and their children, offering support, a space to relax and an opportunity to talk to residents along with providing informal support/resolving issues through listening, sharing, and identifying options. Providing tours and off-hour activities to clients based on interests and needs (movie/game night, holiday parties or events, etc.). Assisting new residents settling in and helping them with immediate needs (providing hygiene, basic living supplies, etc.) while maintaining the related inventory. What WAA Can Offer You and What You'll Love About WAA Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, PTO for Vacation, Personal, Holidays and accrual of Sick Days.The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism Requirements A High School Diploma or the equivalent is required. At least one (1) year experience in an advocacy, crisis or shelter support position is required. The ability to read, write and comprehend English is required. Demonstrated ability to work effectively with a diverse population is required. Demonstrated ability to work effectively as a team member is required. Demonstrated commitment to service of others is required. Demonstrated proficiency in communication, both verbal and written, is required. Bilingualism is strongly preferred. Will be required to attend our Virtual Domestic Violence Advocate Paid Training, post hire (February 17 - March 5). Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (Any expenses paid by employer) Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs.

Job Description Description, Responsibilities & Essential Functions The Maintenance Assistant role carries out general/preventive Maintenance and Housekeeping responsibilities within our Residential Safe Havens and Transitional Housing Program. They will perform heavy janitorial duties, provide upkeep of our facilities and grounds, assist in any large annual cleaning assignments, and at times, they may assist with picking up and delivering any received in-kind donations. All responsibilities are expected to be delivered satisfactorily, with a customer service focus and are implemented according to our mission and vision and according to Agency standards. To perform this job successfully, an individual must be able to accomplish a variety of Preventative maintenance, janitorial and work order requests/tasks to keep the facilities, common areas, grounds and un/occupied rooms or apartments in excellent operating condition. These include but are not limited to: Plumbing (Snaking kitchen and bathroom drains, minor toilet repairs i.e. unclogging toilets/sinks, changing/replacing flappers or handles, installing washers, etc.) Painting (spackling, drywall patchwork, light painting) Electrical (installing/changing switch plates, light fixtures, florescent light bulbs etc.) Upkeep of grounds (Heavy trash removal /shoveling sidewalks and pathways, etc.) Janitorial (dusting, spot cleaning, deep cleaning/sanitizing community areas, office spaces, bathrooms, laundry spaces, and Children's Team space) Floor Care (stripping, waxing, buffing, dry/wet mopping of floors, shampooing and vacuuming rugs/carpets) Prepare client's bedroom and/or apartment units during turnover, including deep cleaning before new residents move in and after residents leave. During turnover or repairs, tasks may include general repairs, moving heavy furniture and appliances (dresser, bed, stove, fridge etc.), window and screen repairs, blind installation, painting/patchwork, repairs, replace or update door locks, and related tasks. Job Demands Typical methods of performing the job's functions require the following physical demands: Climbing and balancing Significant stooping, kneeling, crouching, and/or crawling General physical exertion Significant heavy lifting, carrying, pushing, and/or pulling Exposure to cleaning chemicals This position is sometimes performed in outside weather conditions including heat, cold, snow and rain What WAA Can Offer You and What You'll Love About WAA Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, Medical, Vision, Dental, PTO for Vacation, Personal, Holidays, accrual of Sick Days, & more The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism Qualifications: In this role, you must have general knowledge of: Basic Plumbing Basic Electrical Basic Installation Basic Painting & Drywall Appliance Repair Requirements & Preferred Qualifications A High School Diploma or the equivalent Previous experience in general and preventative light Maintenance Previous experience janitorial and/or housekeeping (experience in a residential setting, strongly preferred) Knowledge of cleaning standards Valid Driver's License & passing of MVR (Motor Vehicle Driving Record Search) Demonstrated ability to work effectively with a diverse population Demonstrated ability to work effectively as a team member The ability to read, understand and communicate in English Demonstrated commitment to service of others is required Bilingualism or conversational in language in addition to English is strongly preferred. Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (any expenses paid by employer) Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs. Monday - Friday 7:00 AM - 3:00 PM (40 hours per week) $19.03 per hour

The External Affairs Specialist is responsible for supporting Congreso's External Affairs Department. This position provides critical administrative support to the Chief External Affairs Officer, External Affairs Manager, and Marketing & Social Media Manager. The External Affairs Specialist supports the coordination of stakeholder and community engagement activities and events as well as the execution of communications and marketing activities. Execution of these initiatives requires strong administrative and time management skills as well as strength in organization, communication, digital marketing, and relationship building. The External Affairs Specialist is a well-organized, detail-oriented, creative, and resourceful individual who enjoys a workplace that is fast-paced and varied. This position requires effective communication and collaboration to help the department and organization achieve their goals. This position reports to the Chief External Affairs Officer. This is a Hybrid position with onsite work conducted at Congreso's main office and at a variety of venues for stakeholder and community events. The External Affairs Specialist applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Communications & Marketing Fields and responds to external and partnership form requests including the coordination and facilitation of meetings, tours, etc. Manages the info email inbox and distributes and responds to requests as appropriate. Supports the Marketing & Social Media Manager with graphic design, translation, content creation, reporting, website updates, and management of social media. External Affairs Outreach & Events Attends and represents Congreso at external events. Supports Congreso's participation in external community events and outreach initiatives including preparing materials for other programs and departments. Supports the External Affairs Department with planning and execution of events and initiatives including open houses, holiday drives, fundraising events, and other agency and external events hosted at Congreso as needed. Supports the External Affairs Manager with tracking and reporting on outreach and advocacy activities. Administrative Support Provides administrative support for the External Affairs Department including scheduling/calendaring, processing facilities/IT tickets, fundraising data and acknowledgements, etc. Manages ordering of giveaways, business cards, marketing items and printing of collateral with vendors on a regular basis. Serves as liaison with Fiscal & External Affairs processing check requests, completing Chief External Affairs Officer expense report, providing fundraising fiscal back up, etc. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills required. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and QualificationsMinimum Education: High school diploma or GED/HISET required, some college level course work a plus. Minimum Experience: 1-3 years' relevant experience required. Experience with customer service and working in a dynamic, complex, multiple location/service organization, preferably in a non-profit setting, a plus. Certification/License: Valid driver's license required.

Job Description Description & Responsibilities The DV Hotline & Intake Services Manager supervises our Hotline & Intake staff at Women Against Abuse (WAA) (24/7 department) providing high quality and trauma informed client services that include safety planning, resources and referrals, safe haven intake, maintaining client records, all in accordance with our Agency standards. In addition, they will serve as a liaison managing a coordinated effort between WAA, the Philadelphia Domestic Violence Hotline Collaborative (PDVH), the Philadelphia Office of Domestic Violence Strategies (ODVS), local hospital emergency rooms, Health & Human Service providers and other local & government agencies including the FBI's Human Trafficking division providing technical assistance and providing/recommending training needs. Additional responsibilities include but are not limited to: Regularly reviewing data & reporting, addressing and adjusting as needed. Working with WAA Agency staff and PDVH to create on-going trainings & related materials. Supporting the Evaluation & Learning Team on the quarterly ODVS reporting review and finalization. Participating as a guest speaker in the Agency domestic violence advocate training (JARS), as needed. Providing on-call coverage for the Residential Sites and Hotline. Assisting clients and other staff in establishing and maintaining a safe and supportive community environment. Working collaboratively with the Director of Facilities and Maintenance Supervisor to ensure rooms are turned over in a timely manner. What WAA Can Offer You and What You'll Love About WAA Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, Medical, Vision, Dental, PTO for Vacation, Personal, Holidays, accrual of Sick Days, & more The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism Requirements & Preferred Qualifications Master's Degree in Social Work, Psychology or related field OR an equivalent combination of education and experience, required. A minimum of two (2) years Supervisory experience, required. A minimum of two (2) years Case Management, behavioral health or related experience, required. A minimum of one (1) year of residential services experience and at least one (1) year experience in crisis intervention or emergency shelter, required. Demonstrated proficient computer skills including Microsoft Office (Excel, Outlook, Word, etc.) required. Demonstrated effectiveness of crisis intervention, required. Demonstrated ability to work effectively within a diverse community population, required. Working in an urban setting with underserved communities preferred. Demonstrated ability to work effectively as a team member, required. Demonstrated commitment to service of others, required. Demonstrated proficiency in communication, both verbal and written, required. Experience working with survivors of domestic violence and/or intimate partner violence advocacy and issues, preferred. Bilingualism or conversational in a language in addition to English is strongly preferred. Demonstrated ability to effectively represent an advocacy agency or function, preferred. Will be required to attend our Virtual Domestic Violence Advocate Paid Training, post hire (February 17 - March 5). Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (Any expenses paid by employer) Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs. Monday - Friday 40 hours per week (one day 1:00 PM - 9:00 PM) & rotational on call responsibilities Salary Range: $53,000 - $60,800 based on years of experience

The Tax Site Coordinator is a part-time, seasonal role (October - April), dedicated to ensuring that our staff and trained volunteers are providing excellent tax preparation services to our community. The Tax Site Coordinator is responsible for training volunteers prior to the tax season (between October-December), managing operations for the tax site, and ensuring quality tax preparation for clients during the tax season. This position reports to the Tax & Benefits Manager. This is an on-site position, with onsite work conducted at Congreso's main office and occasionally in the community. This position requires working hours on Saturdays and weekday evenings during the Tax Season (January through April). The Tax Site Coordinator applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Prepares simple to complex tax returns during the tax season, using the Taxslayer software. Assists volunteers with preparing tax returns and provides quality assurance. Interviews clients to obtain additional information on taxable income, deductible expenses and allowances. Uses all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum. Has an understanding of IRS regulations and policies that pertain to individual tax returns. Conducts Quality Reviews of tax returns prepared by volunteers. Manages the client flow during the site hours to ensure smooth operations. Facilitates VITA trainings for volunteers. Oversees and supports all program operations, including but not limited to, program and volunteer management, compliance, and data tracking/reporting. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills is required . Supervisory Responsibilities: This position has no supervisory responsibilities but does act as a mentor and consultant for tax site volunteers. Minimum Experience, Education, and Qualifications Minimum Education: HS Diploma required, Associate's degree preferred. Minimum Experience: 2-3 years of advanced tax preparation experience required. Certification/License: VITA Tax Site Coordinator Certification, to be obtained each year before the tax season begins along with all other required VITA certifications for tax preparation.

is eligible for a $1,000.00 Sign-on Bonus!*** The Housing Counselor is responsible for providing professional counseling in the area of pre-purchase, rental and fair housing, homeownership, financial coaching, post purchase, property tax services, and foreclosure prevention. Following the National Industry Standards of Homeownership and HUD guidelines, counselors assess, provide education, and guide clients towards the goal of having affordable, stable housing. Counselors coordinate with landlords, lenders, and servicers, acting as advocates for clients in an effort to obtain the best mortgage products or mediate issues. This position reports to the Housing Counseling Manager. This is a hybrid position, with in-person work conducted at Congreso's main office and occasionally in the community. Work location is subject to change based on program needs. The Housing Counselor applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Performs pre-purchase, post purchase, rental, and default and delinquency housing counseling in accordance with PHFA, DHCD, and National Industry standards and best practices. Completes comprehensive intake assessment that includes review of credit history, income, and savings to determine eligibility for housing, and other diversified assistance programs. Makes recommendations for clients to improve credit, build savings, and navigates housing concerns and goals. Attends diversion court and advocates for clients to prevent client mortgage foreclosure. Works with banks, realtors, and lending institutions to meet the needs of our clients. Performs all case management data entry in funder and agency databases. Supports the Housing Counseling Manager with reporting as necessary. Helps facilitate PHFA workshops that meet the financial needs of clients (Pre Purchase, Fair Housing, Foreclosure Prevention, and Anti-Predatory Lending) Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills required Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: High school diploma or GED/HISET required. Bachelor's degree preferred. Minimum Experience: 2-3 years of experience in housing counseling, housing development, advocacy or relate social service field. At least 2 years of experience in public speaking and group facilitation. Computer Proficiency in Microsoft Office Suite required. Knowledgeable of financial and human services resources within the community and the city at large. Certification/License: HUD Certification within 6 months of hire. About Congreso Congreso is a multi-service nonprofit organization whose mission enables individuals and families in predominantly Latino neighborhoods to achieve economic self-sufficiency and wellbeing. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer.

Description & Responsibilities Intake & Hotline Counselors act as a liaison conducting intake to our Safe Havens, providing callers, potential clients and clients direct service links to external resources through the DV Hotline necessary in establishing safety when leaving a domestic violence situation.Responsibilities include but are not limited to: Answering the Hotline - Conducting crisis intervention and safety planning with callers Ensure a Trauma-Informed client intake and orientation with DV counseling and support Assist OSH (Office of Supportive Housing) Intake staff by assessing the needs of the person(s) presenting for service and arrange direct access to the Safe Haven or other safe option Providing information related to maintaining safety, discussing available options, counseling services or referrals and connecting clients to said services (in the event space is not available) Collect and report data Maintain the daily census for our Safe Havens - Enter hotline & intake information into database for up to date records What WAA Can Offer You and What You'll Love About WAA Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, Medical, Vision, Dental, PTO for Vacation, Personal, Holidays, accrual of Sick Days, & more The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism Requirements & Preferred Qualifications Associate's Degree or an equivalent combination of education and experience is required. At least one (1) year experience in an advocacy, hotline, crisis or related experience is required. Demonstrated effectiveness of crisis intervention is required. The ability to read, write and comprehend English is required. Demonstrated ability to work effectively with a diverse population is required. Demonstrated ability to work effectively as a team member is required. Demonstrated commitment to service of others is required. Demonstrated proficiency in communication, both verbal and written, is required. Experience working with survivors of domestic violence and/or intimate partner violence is preferred. Bilingualism or conversational in a language in addition to English is strongly preferred. Will be required to attend our Virtual Domestic Violence Advocate Paid Training, post hire (February 17 - March 5). Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (Any expenses paid by employer) Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs.

Congreso is hiring for General Case Managers in the Community School Program. The General Case Manager collaborates with school personnel and families to support student success through holistic case management services. These services include referrals to social services, health navigation, socio-economic supports, and meeting other needs to support family stability. From within the student's school, the General Case Manager uses client-centered methods to engage and advocate for families, assesses needs, contributes to increasing confidence and motivation for student success, and provides education on school policies, resources, and connection to supportive services. This position is responsible for conducting home visits, strength- and needs-based assessments, developing a service plan, and implementing problem-solving interventions, including coordinating warm handoffs to community programs and/or services. This position reports to the Community School Program Manager. This is an ONSITE position, primarily conducted at the school site, and includes home visits within the community, and occasional court appearances with students and their families. The General Case Manager applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. General Case Manager Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Provides general case management services to students in need of social services, health navigation, and/or needs related to family stability. Assesses family needs, generates service plans, and collaborates with families to meet their goals and provides referrals to supportive services. Provides school-based attendance support by removing barriers to attendance for students on the caseload. For students involved in the Family Court or Regional Truancy Court systems, attends court and acts as an advocate, writes Court Reports and tracks progress towards goals until the case is discharged. Safeguards the confidentiality of client families. Conducts home visits for identified families. Promptly reports all conflicts among client families, and/or serious incidents involving client and families within 24 hours of the incident. Provides services and support outside of working hours to accommodate a family's emergency needs, when necessary. Adheres to documentation deadlines and keep detailed, clear case notes. Case Managers are to submit written testimony in the form of a Court Report for all hearings. Case Notes are to be entered in digital database systems within 5 days of contact event. All Case Managers will also maintain a neat and tidy paper file for each case. Ability to navigate the internet and digital data systems required. Prepares for and attends supervisory support meetings including one-on-one supervision, case reviews, team meetings, etc. Keeps quality case files that pass all internal and funder file audits. Completes assessments, home visits, and other required activities within the standard timeframe. Ensures program quality assurance tools are used and updated according to deadlines. The following Competencies and Qualifications are applicable to both Attendance and General Case Manager positions Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus . Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and QualificationsMinimum Education: Bachelor's degree in social work or related field required. Examples of related fields include: social services, sociology, psychology, theology, education, criminal justice, human services and public administration. Minimum Experience: 1 year of experience in social work or a related field that includes case management, education, and child welfare experience working with children and youth, juvenile delinquency, and/or families. Certification/License: Mandated Reporter and Supporting Children and Families with Disabilities Certificates required and may be completed post-hire. Valid driver's license required.

The Fundraising & Special Events Manager is responsible for supporting Congreso's Development & External Affairs Department. This position provides critical support to the Chief External Affairs Officer and supports the coordination of the department's fundraising strategy, campaigns, events, and ongoing donor cultivation activities. This position manages volunteer opportunities and corporate volunteer days and supports the administrative needs of the Chief External Affairs Officer. Execution of these initiatives requires strong administrative and time management skills as well as strength in organization, communication, and relationship building. This position requires a well-organized, detail-oriented, and resourceful individual who enjoys a workplace that is fast-paced and varied. The Fundraising & Special Events Manager communicates and collaborates effectively to help the organization to achieve its goals. This position reports to the Chief External Affairs Officer. This is an hybrid position. The Fundraising & Special Events Manager applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Fundraising & Events Management Works collaboratively with the Chief External Affairs Officer to execute a comprehensive fundraising plan and strategy to grow existing donors and partners to achieve annual fundraising goals. Conducts and supports all stages of the fundraising cycle: identification, initiation, cultivation, solicitation, and stewardship of existing of new donors and funders. Leads the planning and project management of all fundraising events and campaigns including the annual Gala Latina, Congreso Celebra, fundraising receptions, and campaigns including United Way. Monitors progress towards fundraising goals by producing reports on a regular basis. Stakeholder Engagement & Volunteer Management Coordinates and executes corporate and volunteer events and initiatives. Establishes and manages ongoing opportunities for donor, partner, and volunteer recruitment, engagement, and recognition. Manages and coordinates donor recognition as well as fundraising communications and marketing requests with the External Affairs & Marketing Department. Administrative & Fiscal Management Provides administrative support for the Fundraising Department. Serves as the liaison between the Fiscal & Fundraising Departments. Manages tracking, recording, and reconciliation of financial gifts in partnership with the fiscal and grants teams. Manages and maintains donor management software (Hubspot) to document donor and gift information and generate reports on a regular basis. Supports in preparation and dissemination of donor correspondence and fundraising materials such as thank you letters, invitations, campaign appeals, and general outreach. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus . Supervisory Responsibilities: This position has no supervisor responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: Associates degree or HS diploma/GED with a combination of sufficient, related experience required. Bachelor's degree with a concentration in communications, business, marketing, public relations, or other related field of study a plus. Minimum Experience: 1+ years' experience in a community-based non-profit environment, specifically with fundraising activities, event planning, donor engagement, CRM software experience or volunteer management. Certification/License: N/A

WAA, a 501(c)3 nonprofit agency, is Philadelphia's leading domestic violence advocate and service provider and among the largest domestic violence agencies in the country. The mission of WAA is to provide quality, compassionate and nonjudgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence and to lead the struggle to end domestic violence through advocacy and community education. With over 150 staff, WAA serves over 10,000 individuals each year through our direct services, education, advocacy and outreach (2 - 100 bed safe havens, 14 transitional housing apartments, aftercare community-based case management services, legal services, hotline counseling, prevention & education, and advocacy). The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism. Responsibilities The role of our Custody and Support Staff Attorney will litigate cases originating as domestic violence matters, working with other staff to improve the legal system's response to battered persons. Responsibilities will include but are not limited to the following range of services: Provide legal representation to survivors of domestic violence across a range of issues, including - protections from abuse, child custody, support and related matter of legal significance Some legal representation may be provided for a specialized group of clients Conduct client interviews Make court appearances Represent clients in trials Perform all necessary legal work Participate in program evaluation and planning Provide functional supervision of Legal Center staff and interns working on assigned cases Requirements A Juris Doctorate, with a current license to practice law in the Commonwealth of Pennsylvania Three (3) years experience in family law and/or public interest* Familiarity with the court system regarding domestic violence issues Experience with legal representation to victims of domestic violence Demonstrated excellent written, oral and interpersonal skills* Demonstrated ability to represent an advocacy agency or function* Demonstrated ability to organize time and detail, including keeping of records Demonstrated ability to work effectively with a diverse population* Experience working in an urban setting* Demonstrated commitment to service of others Satisfactorily pass State & FBI criminal & Child Abuse clearances pre-hire; and regular renewals (all expenses paid by WAA) Bilingual or conversational in addition to English* *Preferred Current Openings: Location: Philadelphia, PA Full-Time Monday - Friday 9:00am - 5:00pm (Hybrid: 4 days in office/court and 1 remote/work from home, as work load/case allows) Pay Rate & Benefits : $58,000 - $75,000 Based on years of experience, PLUS a generous and competitive Benefits Package: Health Insurance - Medical/Vision, Dental Health Insurance (No Deductibles); PTO - Vacation, Holiday, Sick & Personal; Annual Increases/Years of Service Recognition increases (every 2 years of continuous service); EAP - Employee Assistance Program (self and household members) & more. For consideration, please attach an updated resume and cover letter to your application. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs.

IS ELIGIBLE FOR A $1,000.00 SIGN-ON BONUS!* The Financial Coach is responsible for guiding participants in improving their overall financial health and achieving financial stability and economic self-sufficiency. Following the National Industry Standard of Financial Capability and HUD guidelines, the Financial Coach helps participants reach specific financial goals, such as maintaining a budget, improving credit scores, increasing savings, preparing for homeownership, preventing foreclosure, and maintaining consistent payments. The Financial Coach provides a financial assessment, assists in creating a financial plan, and conducts follow-up as specified in the participant service plan and as needed by funder requirements. The Financial Coach uses their knowledge of personal finance to guide clients towards their goals, such as maximizing income, mindful spending, saving, borrowing and protecting, financial products and services, credit, investing and insurance. This position reports to the Housing Counseling Manager. This is a hybrid position, with work conducted at Congreso's main office and occasionally in the community. Work location is subject to change based on program needs. The Financial Coach applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Maintains a mixed caseload of homeownership, tenant, homelessness diversion, and mortgage default and delinquency of clients that can benefit from Financial Capability Coaching. Provides financial coaching services in accordance with the National Industry Standard of Financial Capability and HUD guidelines. Conducts initial client intake, including a financial assessment, financial plan, and service plan. Retrieves and reviews client credit reports. Provides on-going client follow-up to track goal progress and provides additional guidance and resources. Provides updates to the program leadership on client caseload, including progress towards goals, financial risks, and achievements. Refers clients to internal programs and external service agencies, community organizations, as appropriate, to link clients to existing resources. Ensures prompt communication with internal program staff, to provide updates on client status and goals and promote collaboration for holistic, wrap-around services. Records each service and contact with clients into the funder's client management system and Congreso's internal database, according to program standards. Maintains accurate and up-to-date client files. Participates with program leadership, in preparing reports or proposals to funders and developing and/or refining data collection systems. Collaborates with other programs at Congreso to cross-enroll clients into multiple services and create a pathway for clients to achieve economic stability and self-sufficiency. Participates in all PCM specific trainings, quality circles, and other forums, and applies the tools and approaches outlined in the PCM framework within all service delivery. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills required. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: High school diploma or GED/HISET required. Associate's degree a plus. Minimum Experience: 2-3 years' experience direct experience with financial coaching, housing counseling, or related field, required. Demonstrated experience in personal finance, specifically related to visioning/goal setting, maximizing income, spending, saving, borrowing and protecting, financial products and services, credit, investing and insurance, required. Certification/License: Must become Nationally Certified in Financial Capability, Homeownership and Foreclosure to meet the National Industry Standards within 12 months of hire. Must pass the HUD Housing Counseling Certification Exam within 18 months of hire.

The Hotline Advocate is responsible for providing domestic violence counseling, crisis intervention, and advocacy via Philadelphia's Domestic Violence 24-hotline and Congreso's main office. The Hotline Advocate is also responsible for supporting in person crisis counseling and ongoing advocacy for survivors of domestic violence as needed by the program. The Hotline Advocate has internal contacts with the entire administrative staff and external contact with clients, community resources, and the community. This position has access to sensitive Congreso information and is expected to handle such information with integrity and professionalism. This position has regular contact with members of the community and is expected to represent Congreso in a professional manner. This position reports to the Intake Coordinator . This is an in-person and essential position. Operating out of 216 W Somerset Philadelphia PA Monday - Friday from 12PM-5PM. The Hotline Advocate applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Provides 25 hours of telephone crisis intervention, counseling, and advocacy services through the Philadelphia Domestic Violence hotline. Provides resource information to clients, other Congreso staff and social services agencies. Participates in the Philadelphia Hotline Collaboration monthly meetings as a representative of the LDVP as assigned. Conducts assessments and crisis intervention to assist with walk-in clients as needed. Conducts an initial client intake, which includes: an agreement to services, a needs assessment, and the mutual development of a service plan. Complies with all client confidentiality regulations as specified by agency, funding source, local, state and federal regulations. Maintains accurate and up to date client file and documentation. Works closely with the collaborative domestic violence agencies and other partners to coordinate services for domestic violence victims Submits monthly and quarterly programmatic narrative and statistical reports to supervisor. Regularly attends and actively participates in staff meetings, staff training sessions, case reviews, etc. Provides presentations to community members to help victims of crime and their families to identify their own victimization and learn about and access available services in the community. Participates in systems wide advocacy and education/awareness/outreach efforts and activities as assigned. Provides childcare support as assigned to allow survivors to participate in counseling, advocacy, and support group services. Complies with essential staff policy during weather-related closures. This may be completed at any of the organizations within the Philadelphia Domestic Violence Collaborative. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills required. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: Associate degree in counseling, Psychology, Social Work or related field preferred; Suitable combination of education and one year crisis counseling/advocacy experience in related field may be considered in lieu of Associate's degree. Knowledge of and proficient on the Latino culture and community of Philadelphia. Knowledge of the domestic violence issues and dynamics related to the Latino community. Knowledge of the impact of trauma on children and families. Minimum Experience: Minimum 1-year experience in crisis counseling, advocacy or case management; preference for the experience to be specific to domestic violence. Strong oral and written communication skills in English and Spanish required. Certification/License: +40-hour Domestic Violence training certificate from an approved PCADV training program required and may be completed post hire. Mandated Reporter and Supporting Children and Families with Disabilities training certificate required and may be completed post-hire.

Description, Responsibilities & Essential Functions The Maintenance Assistant role carries out general/preventive Maintenance and Housekeeping responsibilities within our Residential Safe Havens and Transitional Housing Program. They will perform heavy janitorial duties, provide upkeep of our facilities and grounds, assist in any large annual cleaning assignments, and at times, they may assist with picking up and delivering any received in-kind donations. All responsibilities are expected to be delivered satisfactorily, with a customer service focus and are implemented according to our mission and vision and according to Agency standards. To perform this job successfully, an individual must be able to accomplish a variety of Preventative maintenance, janitorial and work order requests/tasks to keep the facilities, common areas, grounds and un/occupied rooms or apartments in excellent operating condition. These include but are not limited to: Plumbing (Snaking kitchen and bathroom drains, minor toilet repairs i.e. unclogging toilets/sinks, changing/replacing flappers or handles, installing washers, etc.) Painting (spackling, drywall patchwork, light painting) Electrical (installing/changing switch plates, light fixtures, florescent light bulbs etc.) Upkeep of grounds (Heavy trash removal /shoveling sidewalks and pathways, etc.) Janitorial (dusting, spot cleaning, deep cleaning/sanitizing community areas, office spaces, bathrooms, laundry spaces, and Children's Team space) Floor Care (stripping, waxing, buffing, dry/wet mopping of floors, shampooing and vacuuming rugs/carpets) Prepare client's bedroom and/or apartment units during turnover, including deep cleaning before new residents move in and after residents leave. During turnover or repairs, tasks may include general repairs, moving heavy furniture and appliances (dresser, bed, stove, fridge etc.), window and screen repairs, blind installation, painting/patchwork, repairs, replace or update door locks, and related tasks. Job Demands Typical methods of performing the job's functions require the following physical demands: Climbing and balancing Significant stooping, kneeling, crouching, and/or crawling General physical exertion Significant heavy lifting, carrying, pushing, and/or pulling Exposure to cleaning chemicals This position is sometimes performed in outside weather conditions including heat, cold, snow and rain What WAA Can Offer You and What You'll Love About WAA Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, Medical, Vision, Dental, PTO for Vacation, Personal, Holidays, accrual of Sick Days, & more The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism Qualifications: In this role, you must have general knowledge of: Basic Plumbing Basic Electrical Basic Installation Basic Painting & Drywall Appliance Repair Requirements & Preferred Qualifications A High School Diploma or the equivalent Previous experience in general and preventative light Maintenance Previous experience janitorial and/or housekeeping (experience in a residential setting, strongly preferred) Knowledge of cleaning standards Valid Driver's License & passing of MVR (Motor Vehicle Driving Record Search) Demonstrated ability to work effectively with a diverse population Demonstrated ability to work effectively as a team member The ability to read, understand and communicate in English Demonstrated commitment to service of others is required Bilingualism or conversational in language in addition to English is strongly preferred. Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (any expenses paid by employer) Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs. Monday - Friday 7:00 AM - 3:00 PM (40 hours per week) $19.03 per hour

The Community Outreach Specialist works with the Tax & Benefits Manager to raise awareness within the community and complete client intakes for Congreso's IRS certified VITA/TCE Tax Site. This position is responsible for educating and mobilizing the community to claim the Child Tax Credit and Earned Income Tax Credit. The Community Outreach Specialist conducts outreach activities, such as door-to-door community canvassing, presenting information at community events, and stationing information booths at high-traffic locations (i.e. libraries), as well as intake responsibilities, such as greeting Tax Site clients, managing appointments, preparing intake packets, etc. This seasonal part-time position works 15 to 25 hours per week during the tax season and may include weekend and/or evening hours. This position reports to the Tax & Benefits Manager. This is an Onsite position which also includes frequent travel to neighborhoods across Philadelphia. The Community Outreach Specialist applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Conducts outreach, in English and Spanish, to eligible participants through mail, resource tabling events, and door-to-door community canvassing. This position Prepares mailings and informational packets to send to eligible participants. Accurately records outreach efforts in Microsoft Excel, daily. Greets clients, manages scheduling, and completes client intake packets to ensure smooth operations at the Tax Site. Communicates daily with the Tax & Benefits Manager on progress and outcomes and responds effectively and proactively to program and organizational changes. Maintains confidentiality as indicated by agency and program policy and procedures. Provides administrative support functions for the program (i.e. copying, faxing, etc.). Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills required . Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: High school diploma or GED/HISET a plus; experience in lieu of education considered. Minimum Experience: 1-2 years' experience in an office or administrative setting a plus. Certification/License: VITA volunteer and intake/interview certifications are required and may be completed post-hire.

The Lead Group Facilitator is responsible for supporting the Site Coordinator in the administration, coordination and supervision of group facilitators, contractors, interns, safety monitor and youth enrolled in programming. The Lead Group Facilitator assists the Site Coordinator in the development and oversight of the after school and summer programs at the school. This position reports to the Site Coordinator. This is an ONSITE position with time spent primarily at the assigned school, and at Congreso's office building. The Lead Group Facilitator applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Provides expertise and support to group facilitators in child development and education in the development of project-based learning, lessons, and program activities. Supports overall program progress and directs appropriate actions based on the needs of the program and its participants. Provides leadership support to all site team members (contractors, part-time, volunteers, interns, and youth). Co-coordinates daily debriefings with site coordinator to discuss concerns, program development, staff relations, and personal challenges. Supports Site Coordinator as needed to liaison between school staff and Congreso staff regarding use and maintenance of building, custodian and teacher relations, and administrative support. Supports Site Coordinator in maintaining accurate attendance records. Completes data entry forms that meet the requirements of funder contracts, including but not limited to daily attendance. Forms and maintains positive and supportive relationships with participant's families. Recruits and enrolls students into the after-school program and monitors their behavior and progress in the programs. Participates in the coordination, planning, and implementation of special events. Facilitates, teaches and substitute teaches clubs and activities as needed. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus. Supervisory Responsibilities: This position has no direct supervisory responsibilities but does serve as a team lead and mentor for other positions in the K-8 Youth Services team. Minimum Experience, Education, and Qualifications Minimum Education: Associate degree in early childhood education, child development, special education, elementary education, or the human services field and two years of experience with children a plus. In lieu of an Associate degree a high school diploma or GED/HISET with a minimum of three years of experience working with children and youth required. Minimum Experience 2 years' work experience in early childhood education or afterschool settings required. 1-2 years' experience of team leadership a plus. Knowledge of the Latino and urban community of Philadelphia a plus. Certification/License: Mandated Reporter and VRA training certificate required and may be completed post hire.

is eligible for a $1,000.00 Sign-on Bonus!*** The Housing Counselor is responsible for providing professional counseling in the area of pre-purchase, rental and fair housing, homeownership, financial coaching, post purchase, property tax services, and foreclosure prevention. Following the National Industry Standards of Homeownership and HUD guidelines, counselors assess, provide education, and guide clients towards the goal of having affordable, stable housing. Counselors coordinate with landlords, lenders, and servicers, acting as advocates for clients in an effort to obtain the best mortgage products or mediate issues. This position reports to the Housing Counseling Manager. This is a hybrid position, with in-person work conducted at Congreso's main office and occasionally in the community. Work location is subject to change based on program needs. The Housing Counselor applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Performs pre-purchase, post purchase, rental, and default and delinquency housing counseling in accordance with PHFA, DHCD, and National Industry standards and best practices. Completes comprehensive intake assessment that includes review of credit history, income, and savings to determine eligibility for housing, and other diversified assistance programs. Makes recommendations for clients to improve credit, build savings, and navigates housing concerns and goals. Attends diversion court and advocates for clients to prevent client mortgage foreclosure. Works with banks, realtors, and lending institutions to meet the needs of our clients. Performs all case management data entry in funder and agency databases. Supports the Housing Counseling Manager with reporting as necessary. Helps facilitate PHFA workshops that meet the financial needs of clients (Pre Purchase, Fair Housing, Foreclosure Prevention, and Anti-Predatory Lending) Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: High school diploma or GED/HISET required. Bachelor's degree preferred. Minimum Experience: 2-3 years of experience in housing counseling, housing development, advocacy or relate social service field. At least 2 years of experience in public speaking and group facilitation. Computer Proficiency in Microsoft Office Suite required. Knowledgeable of financial and human services resources within the community and the city at large. Certification/License: HUD Certification within 6 months of hire. About Congreso Congreso is a multi-service nonprofit organization whose mission enables individuals and families in predominantly Latino neighborhoods to achieve economic self-sufficiency and wellbeing. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer.

The ELECT Program Manager oversees the school-based Employment and Career Training (ELECT) program, aimed at supporting pregnant and parenting youth, their partners and children, as well as their overall health and development with the goal being they graduate high school and earn employment or go into a career training program. This position is responsible for 3 major functions: 1) Program Administration, the supervision of Case Managers and Data Coordinator within the Education Leading to Employment and Career Training (ELECT) program, 2) Contract Compliance and Data Management, data oversight and strict compliance for the following contracts in collaboration with the Director of High School Initiatives: Department of Human Services and The School District of Philadelphia, and 3) PCM Compliance and Service Oversight, assurance of quality services through monitoring all cases within the program, coaching and supporting staff through supervision, training, and program development; using data outcomes to inform program enhancements. The ELECT Program Manager has internal contacts with the entire administrative staff and external contact with local and state funders and community partners. This position has access to sensitive Congreso information and is expected to handle such information with integrity and professionalism. This position has a crucial role in managing key partnerships and is expected to represent Congreso in a professional manner. This position reports to the Director of K-12 Initiatives. This is an ONSITE position which also includes frequent travel to school-based partner sites. The ELECT Program Manager applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Oversees and manages the ELECT programming within +20 school sites. Ensures fulfillment of 100% enrollment slots every year by holding recruitment events at school sites, collaborating with school staff to receive referrals, and maintaining strong relationships with all relevant stakeholders to encourage student enrollment and maximize their program experience. Works in Collaboration with program staff to integrate Enhancing Teen Parenting Skills Programming within the context of the ELECT program assigned sites. Runs weekly compliance reports that include case file auditing and case note and service hours tracking into the funder's DECO database to ensure compliance with funder-mandated deadlines for data input, case file updates, and service hours requirement. Conducts program orientation and training for new staff, participates in interviews and hiring for program staff, and provides daily clinical supervision to direct service staff, including performance appraisals, and schedule and facilitate ongoing biweekly supervisory meetings with staff. Develops individual and program level work plans and performance evaluations for each staff member at appropriate intervals. Secures resources and materials for staff, including opportunities for facilitation and participation in monthly case conferencing sessions with the case management team, and periodically accompanies staff to clients' homes for intervention assistance and/or observation and feedback. Works in collaboration with program staff to identify the need for in-service trainings on youth development and maternal and child health issues. Ensures and assigns sufficient program outreach with program staff to maintain visibility of services and contract compliance. Actively participates in, and facilitates, as needed, monthly program meetings and all other department, division, and agency-wide meetings. Works in collaboration with PCM's to ensure completion of initial intake with all new clients . Co-serves initial visits and assessment process for higher risk clients as needed. Coordinates and plans regular activities, field trips, workshops and events for ELECT students and their children. Monitors ELECT's performance base contract requirements to ensure adequate program revenue and sustainability of programming. Assures the delivery of quality case management services by providing staff with feedback on individual cases, facilitating the regular completion of client satisfaction surveys, and through periodic feedback obtained from clients. Represents the program's direct services in meetings with partners and funders. Interfaces heavily with community organizations to establish linkages and community resources for families while also publicizing program services. Participates in community and agency taskforces and coalitions as needed and/or as identified by department director. Complies with all client and program confidentiality regulations mandated by federal, state, city, and agency regulations. Prepares and submits monthly programmatic reports regarding case management activities in accordance with agency, city, state, and federal regulations as applicable. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus. Supervisory Responsibilities: This position supervises the ELECT Case Managers and ELECT Data Coordinator . Minimum Experience, Education, and Qualifications Minimum Education: Bachelor's degree in Social Work or related field required; Master's degree in Social Work or related field preferred. Minimum Experience: 2 years' supervisory and case management experience required. 3 years' direct experience in the field of maternal and child health, public health, or related field a plus. Knowledge of the Latino and urban community of Philadelphia preferred. Certification/License: Completion of Trauma specific and +40-hour domestic violence training a plus. Mandated Reporter and Act 31 VRA Training certifications required and may be completed upon hire.

The Fundraising & Special Events Manager is responsible for supporting Congreso's Development & External Affairs Department. This position provides critical support to the Chief External Affairs Officer and supports the coordination of the department's fundraising strategy, campaigns, events, and ongoing donor cultivation activities. This position manages volunteer opportunities and corporate volunteer days and supports the administrative needs of the Chief External Affairs Officer. Execution of these initiatives requires strong administrative and time management skills as well as strength in organization, communication, and relationship building. This position requires a well-organized, detail-oriented, and resourceful individual who enjoys a workplace that is fast-paced and varied. The Fundraising & Special Events Manager communicates and collaborates effectively to help the organization to achieve its goals. This position reports to the Chief External Affairs Officer. This is an hybrid position. The Fundraising & Special Events Manager applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Fundraising & Events Management Works collaboratively with the Chief External Affairs Officer to execute a comprehensive fundraising plan and strategy to grow existing donors and partners to achieve annual fundraising goals. Conducts and supports all stages of the fundraising cycle: identification, initiation, cultivation, solicitation, and stewardship of existing of new donors and funders. Leads the planning and project management of all fundraising events and campaigns including the annual Gala Latina, Congreso Celebra, fundraising receptions, and campaigns including United Way. Monitors progress towards fundraising goals by producing reports on a regular basis. Stakeholder Engagement & Volunteer Management Coordinates and executes corporate and volunteer events and initiatives. Establishes and manages ongoing opportunities for donor, partner, and volunteer recruitment, engagement, and recognition. Manages and coordinates donor recognition as well as fundraising communications and marketing requests with the External Affairs & Marketing Department. Administrative & Fiscal Management Provides administrative support for the Fundraising Department. Serves as the liaison between the Fiscal & Fundraising Departments. Manages tracking, recording, and reconciliation of financial gifts in partnership with the fiscal and grants teams. Manages and maintains donor management software (Hubspot) to document donor and gift information and generate reports on a regular basis. Supports in preparation and dissemination of donor correspondence and fundraising materials such as thank you letters, invitations, campaign appeals, and general outreach. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus. Supervisory Responsibilities: This position has no supervisor responsibilities. Minimum Experience, Education, and QualificationsMinimum Education: Associates degree or HS diploma/GED with a combination of sufficient, related experience required. Bachelor's degree with a concentration in communications, business, marketing, public relations, or other related field of study a plus. Minimum Experience: 1+ years' experience in a community-based non-profit environment, specifically with fundraising activities, event planning, donor engagement, CRM software experience or volunteer management. Certification/License: N/A