Congreso de Latinos Unidos jobs

The ELECT Case Manager is responsible for the following providing school-based case management services, homes visits, ongoing assessment, the development and/or review of service plans, referral connection and follow-up, advocacy, data collection and data entry as well as submission of programmatic & statistical reports. This position is primarily located at School District of Philadelphia schools they are assigned to provide case management services. This position requires a sincere interest in working with and supporting teen parents, their children and their overall health and development. The ELECT Case Manager is required to facilitate and maintain contacts and relationships with fellow ELECT Program team members, as well as other Congreso departments and programs to allow for quick referral of services outside of this program. Additionally, this position is required to maintain good relationships with the assigned staff at the schools they their assigned. This position should be knowledgeable of external resources that clients can be referred to including community resources at other organizations. This position has access to sensitive Congreso information and is expected to handle such information with integrity and professionalism. This position has regular contact with members of the community and is expected to represent Congreso in a professional manner. This position reports to the ELECT Program Manager. This is an ONSITE position. The ELECT Case Manager applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Carry a caseload of a max of 20-25 teen mothers or fathers as assigned by Supervisor. Conduct home visits weekly/biweekly, monthly or as assigned by supervisor. Develop a goal plan with each teen for frequent and periodic monitoring and assessment. Provide health, parenting and prevention education to program participants in their own homes, in the community, and in the assigned school site. Provide and assist clients with health options, referrals and information about health choices providing advocacy as needed. Engage other family members in the intervention plan of clients services and during the health/parent education sessions when appropriate. Assist clients with crisis intervention services. Maintain accurate and up-to-date client files and documentation. Maintain strong relationship and communication with assigned school sites Network with area organizations, hospitals, daycare centers, clinics, etc. in order to identify and connect clients with appropriate community resources. Conduct presentations and outreach activities to identify and recruit teen parents to participate in ELECT activities. Work with the ELECT team to develop and facilitate educational and/or health-related workshops to clients. Refer and connect teen parents with ELECT's Enhancing Teen Parenting Skills services. Implement Congreso's holistic approach to client services by connecting families to multiple services within Congreso as needed to increase family supports. Assist in the coordination and facilitation of Parenting Classes and other related activities as needed. Maintain proper documentation of client records according to goal plan, agency and funding guidelines. Submit weekly case notes and other funder-related reporting requirements into the funder database. Regularly attend and actively participate in staff meetings, training sessions, forums etc. and attend bi-weekly supervisory meetings Comply with all clients and program confidentiality regulations mandated by federal, state, city and agency regulations. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: High School Diploma Bachelor's degree in Social Work, Psychology, Human Services, Education or related field required. Minimum Experience: With a Bachelor's degree, a minimum 2+ years' work experience in a case management, human service, health care, community or educational setting or equivalent combination of education, training, and experience required. In lieu of Bachelor's degree, 4+ year's work in a case management, human service, health care, community or educational setting or equivalent combination of education, training, and experience required. Certification/License: Valid driver's license required. Mandated reporter certification required, can be obtained upon hire.

Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves (2 100 bed safe havens and 15 transitional housing apartments), legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism. Responsibilities :The goal of the Client Support Staff (CSS) are to establish, lead and nurture a welcoming, safe supportive trauma informed community environment for residents and their children. Working within the residential shelter and in coordination across various departments, CSS offer support, a space to relax and an opportunity to talk to residents along with providing informal support/resolving issues through listening, sharing, and identifying options. Responsibilities include but are not limited to: Providing tours, Off-hour activities to clients based on interests and needs (movie/game night, holiday parties or events, etc.), and Assisting new residents settling in and helping them with immediate needs (providing hygiene, basic living supplies, etc.) while maintaining the related inventory. Requirements : A High School Diploma or the equivalent is required. At least one (1) year experience in an advocacy, crisis or shelter support position is required. The ability to read, write and comprehend English is required. Demonstrated ability to work effectively with a diverse population is required. Demonstrated ability to work effectively as a team member is required. Demonstrated commitment to service of others is required. Demonstrated proficiency in communication, both verbal and written, is required. Bilingualism is strongly preferred. Will be required to attend our Virtual Domestic Violence Advocate Paid Training, post hire (November 17 - December 3). Must provide Satisfactory child abuse, criminal and FBI clearances. (Any expenses paid by employer) Available Shift s : Located in the Germantown and Logan/Olney areas of Philadelphia, PA Part-Time (16 hours/week) Saturday & Sunday 3:00pm - 11:00pm Part-Time (16 hours/week) Friday & Saturday 11:00pm - 7:00am Relief/Substitute: Hours worked based on hours needed (Minimum of 2 shifts per month are required to remain Relief) Pay Rate & Benefits : $16.82 an hour + Annual Increases, Years of Service Recognition increases (every 2 years of continuous service), EAP-Employee Assistance Program (self and household members), Pay differential for agency observed holidays and declared inclement weather, and accrual of Paid Sick Time. (Part-Time employees additionally receive PTO including Vacation, Personal and Holidays) We are an equal opportunity employer and are dedicated to promoting diversity and inclusion in the workplace. We strongly encourage candidates of color, LGBTQ communities, veterans, and people with disabilities to apply.

Women Against Abuse (WAA), Philadelphia's leading domestic violence advocate and service provider and among the largest domestic violence agencies in the country serving 2 Safe Havens, 15 Transitional Housing apartments, Legal Services, Hotline Counseling, Aftercare Community-Based services, Prevention & Education, and Advocacy is looking for a Maintenance Assistant! Responsibilities The Maintenance Assistant role carries out general/preventive Maintenance and Housekeeping responsibilities within our Residential Safe Havens and Transitional Housing Program. They will perform heavy janitorial duties, provide upkeep of our facilities and grounds, assist in any large annual cleaning assignments, and at times, they may assist with picking up and delivering any received in-kind donations. All responsibilities are expected to be delivered satisfactorily, with a customer service focus and are implemented according to our mission and vision and according to Agency standards. Essential Functions To perform this job successfully, an individual must be able to accomplish a variety of Preventative maintenance, janitorial and work order requests/tasks to keep the facilities, common areas, grounds and un/occupied rooms or apartments in excellent operating condition. These include but are not limited to: Plumbing (Snaking kitchen and bathroom drains, minor toilet repairs i.e. unclogging toilets/sinks, changing/replacing flappers or handles, installing washers, etc.) Painting (spackling, drywall patchwork, light painting) Electrical (installing/changing switch plates, light fixtures, florescent light bulbs etc.) Upkeep of grounds (Heavy trash removal /shoveling sidewalks and pathways, etc.) Janitorial (dusting, spot cleaning, deep cleaning/sanitizing community areas, office spaces, bathrooms, laundry spaces, and Children's Team space) Floor Care (stripping, waxing, buffing, dry/wet mopping of floors, shampooing and vacuuming rugs/carpets) Prepare client's bedroom and/or apartment units during turnover, including deep cleaning before new residents move in and after residents leave. During turnover or repairs, tasks may include general repairs, moving heavy furniture and appliances (dresser, bed, stove, fridge etc.), window and screen repairs, blind installation, painting/patchwork, repairs, replace or update door locks, and related tasks. Job Demands Typical methods of performing the job's functions require the following physical demands: Climbing and balancing Significant stooping, kneeling, crouching, and/or crawling General physical exertion Significant heavy lifting, carrying, pushing, and/or pulling Exposure to cleaning chemicals This position is sometimes performed in outside weather conditions including heat, cold, snow and rain Qualifications: In this role, you must have general knowledge of: Basic Plumbing Basic Electrical Basic Installation Basic Painting & Drywall Appliance Repair Requirements: A High School Diploma or the equivalent Previous experience in general and preventative light Maintenance Previous experience janitorial and/or housekeeping (experience in a residential setting, strongly preferred) Knowledge of cleaning standards Valid Driver's License & passing of MVR (Motor Vehicle Driving Record Search) Demonstrated ability to work effectively with a diverse population Demonstrated ability to work effectively as a team member The ability to read, understand and communicate in English Demonstrated commitment to service of others is required Satisfactorily pass State & FBI criminal & Child Abuse clearances pre-hire; and regular renewals (all expenses paid by WAA) Bilingual or conversational in addition to English preferred Benefits: Health Insurance - Medical, Vision & Dental (No Deductibles), Generous PTO - Vacation, Holiday, Sick, and Personal, Annual Increases, Years of Service Recognition increases (every 2 years of continuous service), EAP Employee Assistance Program (self and household members), Pay differential for agency observed holidays and declared inclement weather. Available Shifts: Full-Time (40 hours/week): Monday - Friday 7:00 AM - 3:00 PM Pay Rate: $19.03 an hour Location: Logan/Olney & Germantown areas of Philadelphia, PA The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism. We are an equal opportunity employer and are dedicated to promoting diversity and inclusion in the workplace. We strongly encourage candidates of color, LGBTQ communities, veterans, and people with disabilities to apply.

The Temporary English as a Second Language (ESL) Instructor is responsible for providing professional and expert instruction in ESL to students whose primary language is not English. The provision of instruction, assessment, and evaluations should advance students' ability to understand and communicate in English personal and social reasons, as well as promote their ability to utilize English to further their career pathway and journey towards economic self-sufficiency. Instruction will adhere to Congreso's Primary Client Model (PCM) for group facilitation and be delivered through pedagogically sound lessons which include the use of technology such as recordings, computer software, and Internet learning resources wherever appropriate and possible. This position reports to the Manager of Adult Education Services. This is an ONSITE position. The Temporary English as a Second Language (ESL) Instructor applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Plans, organizes, and provides instruction in English to learners in Congreso's ESOL classes. Teaches basic, intermediate, and advanced-level ESOL classes in the mornings and afternoons from Monday-Thursday. Delivers lesson plans as prescribed by Congreso's PCM for group facilitation and helps students in need of other Congreso services to connect with the appropriate programs. Supports additional student assistance programs such as volunteer tutor/mentor programs that may be offered to learners. Maintains computerized records and tracks necessary outcomes such as enrollments, attendance, and gains on standardized testing (CASAS). Participates in agency activities, quarterly meetings, ESL meeting, City meeting and committees in order to share information that will promote the purpose and mission of Congreso. Seeks student feedback to enhance the classroom instruction and programmatic services. Contributes to the development and updating of curricula. Participates in the research of educational materials and equipment for training programs. Submits any required lesson plans or reports on a timely basis. Supports ESL intake at Congreso de Latinos Unidos, where needed. Coordinates class schedules and creates and maintains diligent records and student files. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills required. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and QualificationsMinimum Education: Associate's degree in education or social services-related area required. Minimum Experience: A minimum of 2 years' experience teaching ESOL classes to adults preferred. Certification/License: N/A

The External Affairs Specialist is responsible for supporting Congreso's External Affairs Department. This position provides critical administrative support to the Chief External Affairs Officer, External Affairs Manager, and Marketing & Social Media Manager. The External Affairs Specialist supports the coordination of stakeholder and community engagement activities and events as well as the execution of communications and marketing activities. Execution of these initiatives requires strong administrative and time management skills as well as strength in organization, communication, digital marketing, and relationship building. The External Affairs Specialist is a well-organized, detail-oriented, creative, and resourceful individual who enjoys a workplace that is fast-paced and varied. This position requires effective communication and collaboration to help the department and organization achieve their goals. This position reports to the Chief External Affairs Officer. This is a Hybrid position with onsite work conducted at Congreso's main office and at a variety of venues for stakeholder and community events. The External Affairs Specialist applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Communications & Marketing Fields and responds to external and partnership form requests including the coordination and facilitation of meetings, tours, etc. Manages the info email inbox and distributes and responds to requests as appropriate. Supports the Marketing & Social Media Manager with graphic design, translation, content creation, reporting, website updates, and management of social media. External Affairs Outreach & Events Attends and represents Congreso at external events. Supports Congreso's participation in external community events and outreach initiatives including preparing materials for other programs and departments. Supports the External Affairs Department with planning and execution of events and initiatives including open houses, holiday drives, fundraising events, and other agency and external events hosted at Congreso as needed. Supports the External Affairs Manager with tracking and reporting on outreach and advocacy activities. Administrative Support Provides administrative support for the External Affairs Department including scheduling/calendaring, processing facilities/IT tickets, fundraising data and acknowledgements, etc. Manages ordering of giveaways, business cards, marketing items and printing of collateral with vendors on a regular basis. Serves as liaison with Fiscal & External Affairs processing check requests, completing Chief External Affairs Officer expense report, providing fundraising fiscal back up, etc. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills required. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and QualificationsMinimum Education: High school diploma or GED/HISET required, some college level course work a plus. Minimum Experience: 1-3 years' relevant experience required. Experience with customer service and working in a dynamic, complex, multiple location/service organization, preferably in a non-profit setting, a plus. Certification/License: Valid driver's license required.

The Tax Site Coordinator is a part-time, seasonal role (October - April), dedicated to ensuring that our staff and trained volunteers are providing excellent tax preparation services to our community. The Tax Site Coordinator is responsible for training volunteers prior to the tax season (between October-December), managing operations for the tax site, and ensuring quality tax preparation for clients during the tax season. This position reports to the Tax & Benefits Manager. This is an on-site position, with onsite work conducted at Congreso's main office and occasionally in the community. This position requires working hours on Saturdays and weekday evenings during the Tax Season (January through April). The Tax Site Coordinator applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Prepares simple to complex tax returns during the tax season, using the Taxslayer software. Assists volunteers with preparing tax returns and provides quality assurance. Interviews clients to obtain additional information on taxable income, deductible expenses and allowances. Uses all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum. Has an understanding of IRS regulations and policies that pertain to individual tax returns. Conducts Quality Reviews of tax returns prepared by volunteers. Manages the client flow during the site hours to ensure smooth operations. Facilitates VITA trainings for volunteers. Oversees and supports all program operations, including but not limited to, program and volunteer management, compliance, and data tracking/reporting. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills is required . Supervisory Responsibilities: This position has no supervisory responsibilities but does act as a mentor and consultant for tax site volunteers. Minimum Experience, Education, and Qualifications Minimum Education: HS Diploma required, Associate's degree preferred. Minimum Experience: 2-3 years of advanced tax preparation experience required. Certification/License: VITA Tax Site Coordinator Certification, to be obtained each year before the tax season begins along with all other required VITA certifications for tax preparation.

IS ELIGIBLE FOR A $1,000.00 SIGN-ON BONUS!* The Financial Coach is responsible for guiding participants in improving their overall financial health and achieving financial stability and economic self-sufficiency. Following the National Industry Standard of Financial Capability and HUD guidelines, the Financial Coach helps participants reach specific financial goals, such as maintaining a budget, improving credit scores, increasing savings, preparing for homeownership, preventing foreclosure, and maintaining consistent payments. The Financial Coach provides a financial assessment, assists in creating a financial plan, and conducts follow-up as specified in the participant service plan and as needed by funder requirements. The Financial Coach uses their knowledge of personal finance to guide clients towards their goals, such as maximizing income, mindful spending, saving, borrowing and protecting, financial products and services, credit, investing and insurance. This position reports to the Housing Counseling Manager. This is a hybrid position, with work conducted at Congreso's main office and occasionally in the community. Work location is subject to change based on program needs. The Financial Coach applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Maintains a mixed caseload of homeownership, tenant, homelessness diversion, and mortgage default and delinquency of clients that can benefit from Financial Capability Coaching. Provides financial coaching services in accordance with the National Industry Standard of Financial Capability and HUD guidelines. Conducts initial client intake, including a financial assessment, financial plan, and service plan. Retrieves and reviews client credit reports. Provides on-going client follow-up to track goal progress and provides additional guidance and resources. Provides updates to the program leadership on client caseload, including progress towards goals, financial risks, and achievements. Refers clients to internal programs and external service agencies, community organizations, as appropriate, to link clients to existing resources. Ensures prompt communication with internal program staff, to provide updates on client status and goals and promote collaboration for holistic, wrap-around services. Records each service and contact with clients into the funder's client management system and Congreso's internal database, according to program standards. Maintains accurate and up-to-date client files. Participates with program leadership, in preparing reports or proposals to funders and developing and/or refining data collection systems. Collaborates with other programs at Congreso to cross-enroll clients into multiple services and create a pathway for clients to achieve economic stability and self-sufficiency. Participates in all PCM specific trainings, quality circles, and other forums, and applies the tools and approaches outlined in the PCM framework within all service delivery. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills required. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: High school diploma or GED/HISET required. Associate's degree a plus. Minimum Experience: 2-3 years' experience direct experience with financial coaching, housing counseling, or related field, required. Demonstrated experience in personal finance, specifically related to visioning/goal setting, maximizing income, spending, saving, borrowing and protecting, financial products and services, credit, investing and insurance, required. Certification/License: Must become Nationally Certified in Financial Capability, Homeownership and Foreclosure to meet the National Industry Standards within 12 months of hire. Must pass the HUD Housing Counseling Certification Exam within 18 months of hire.

WAA, a 501(c)3 nonprofit agency, is Philadelphia's leading domestic violence advocate and service provider and among the largest domestic violence agencies in the country. The mission of WAA is to provide quality, compassionate and nonjudgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence and to lead the struggle to end domestic violence through advocacy and community education. With over 150 staff, WAA serves over 10,000 individuals each year through our direct services, education, advocacy and outreach (2 - 100 bed safe havens, 14 transitional housing apartments, aftercare community-based case management services, legal services, hotline counseling, prevention & education, and advocacy). The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism. Responsibilities The role of our Custody and Support Staff Attorney will litigate cases originating as domestic violence matters, working with other staff to improve the legal system's response to battered persons. Responsibilities will include but are not limited to the following range of services: Provide legal representation to survivors of domestic violence across a range of issues, including - protections from abuse, child custody, support and related matter of legal significance Some legal representation may be provided for a specialized group of clients Conduct client interviews Make court appearances Represent clients in trials Perform all necessary legal work Participate in program evaluation and planning Provide functional supervision of Legal Center staff and interns working on assigned cases Requirements A Juris Doctorate, with a current license to practice law in the Commonwealth of Pennsylvania Three (3) years experience in family law and/or public interest* Familiarity with the court system regarding domestic violence issues Experience with legal representation to victims of domestic violence Demonstrated excellent written, oral and interpersonal skills* Demonstrated ability to represent an advocacy agency or function* Demonstrated ability to organize time and detail, including keeping of records Demonstrated ability to work effectively with a diverse population* Experience working in an urban setting* Demonstrated commitment to service of others Satisfactorily pass State & FBI criminal & Child Abuse clearances pre-hire; and regular renewals (all expenses paid by WAA) Bilingual or conversational in addition to English* *Preferred Current Openings: Location: Philadelphia, PA Full-Time Monday - Friday 9:00am - 5:00pm (Hybrid: 4 days in office/court and 1 remote/work from home, as work load/case allows) Pay Rate & Benefits : $58,000 - $75,000 Based on years of experience, PLUS a generous and competitive Benefits Package: Health Insurance - Medical/Vision, Dental Health Insurance (No Deductibles); PTO - Vacation, Holiday, Sick & Personal; Annual Increases/Years of Service Recognition increases (every 2 years of continuous service); EAP - Employee Assistance Program (self and household members) & more. For consideration, please attach an updated resume and cover letter to your application. We are an equal opportunity employer and are dedicated to promoting diversity and inclusion in the workplace. We strongly encourage candidates of color, LGBTQ communities, veterans, and people with disabilities to apply

Women Against Abuse (WAA), Philadelphia's leading domestic violence advocate and service provider and among the largest domestic violence agencies in the country serving 2 Safe Havens, 15 Transitional Housing apartments, Legal Services, Hotline Counseling, Aftercare Community-Based services, Prevention & Education, and Advocacy is looking for Intake & Hotline Counselors! Responsibilities: The Intake & Hotline Counselor is a role crucial to providing callers and client direct service links to external resources through the DV Hotline that are necessary in establishing safety when leaving a domestic violence situation and will act as a liaison to clients and potential clients by conducting intake to our Safe Havens. Responsibilities include but are not limited to: Answer the Hotline - Conduct crisis intervention and safety planning with callers Ensure a Trauma-Informed client intake and orientation with DV counseling and support Assist OSH (Office of Supportive Housing) Intake staff by assessing the needs of the person(s) presenting for service and arrange direct access to the Safe Haven or other safe option Provide information related to maintaining safety, discuss available options, counseling services or referrals and connect clients to said services (in the event space is not available) Collect and report data Maintain the daily census for our Safe Havens - Enter hotline & intake information into database for up to date records Minimum Qualifications: Associate's Degree or an equivalent combination of education and experience One (1) year minimum experience in advocacy, hotline, crisis, or related experience Demonstrated proficiency in communication (verbal and written) Demonstrated ability to work effectively as a team member with a diverse population Demonstrated effectiveness of crisis intervention and a commitment to service of others Preferred Qualifications: Experience working with survivors of domestic violence and/or intimate partner violence PA Domestic Violence Advocate Training, if not obtained, must attend and complete prior to starting onsite* (Upcoming training November 17 - December 3) Bilingual or Conversational in a language in addition to English Satisfactory Child Abuse, Criminal and FBI clearances, obtained, and maintained post offer* *Any costs or related fees will be covered by Women Against Abuse Benefits for all employees: Accrual of paid sick time, Employee Assistance Program for self (and household members), annual increases, 2% retention recognition increases for every 2 years of continuous service, and pay differential for agency observed holidays and declared inclement weather. *Part-time employees additionally receive generous paid time off including vacation, personal and holidays. Current Positions: Full-Time: Monday - Friday 10:00 AM - 6:00 PM Relief/Substitute Pay Rate: $18.81 an hour Location: (Logan/Olney area) North Philadelphia, PA The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism. We are an equal opportunity employer and are dedicated to promoting diversity and inclusion in the workplace. We strongly encourage candidates of color, LGBTQ communities, veterans, and people with disabilities to apply.

is eligible for a sign-on bonus!* The Legal Assistance to Victims (“LAV”) Attorney has a Pennsylvania law license or is eligible for admissions by reciprocity under 204 Pa. Code Rule 204, and demonstrates expertise in providing legal representation to victims of domestic violence, dating violence, and/or stalking in the Latino and Northeastern Philadelphia communities. This position is required to complete and participate in all mandatory trainings, including but not limited to Office of Violence Against Women's (OVW) trainings for LAV programs, the PCADV approved +40 hours of domestic violence, dating violence, and stalking training, and training on evidence-based risk factors for domestic violence and dating violence homicide. The LAV Attorney is part of Congreso's DV Legal Services team, under the Family Wellness department, and is expected to participate fully in program activities, as scheduled, and all project evaluations and site visits undertaken by OVW, PCADV and/or Department of Public Welfare. The LAV Attorney has internal contacts with the entire administrative staff and external contact with clients, community resources, and the community, and is expected to represent Congreso in a professional manner. This position has access to sensitive Congreso information and is expected to handle such information with integrity and professionalism. This position reports to the Managing DVLS Attorney. This is a Hybrid position. The LAV Attorney applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and vision. We encourage all qualified individuals to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and vision, and will be an ambassador of our work. Provides holistic free civil legal services to low-income Latino victims of domestic violence as they relate to family law (i.e., custody, support, protection from abuse and divorce) and limited housing, and public benefits acquisition assistance. Engages in professional systems advocacy through the courts, prosecution and local law enforcement, and appellate advocacy in order to improve the justice system's response to victims of domestic violence. Establishes partnerships with local attorneys and engages in seeking regular technical assistance from OVW Approved TA providers. Contributes to the referral and intake system at the onset of the DV Legal Services Team that protects client confidentiality and respects attorney/client privilege Engages in ongoing legal consultation with community partners to address client needs. Engages with administrative staff and interns assigned to support the DV Legal Services Team. Provides services to clients and staff that reflects PCM™ service delivery approaches that are Client-Centered, Data-Informed, and Culturally Appreciative. Attends and participates in continuing education related to PCM™, which include active participation in quality circles and the maintenance of work according to the data established requirements. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education J.D. required. Minimum Experience 1 year experience with Philadelphia family court proceedings; understanding of the dynamics of domestic violence, dating violence, and stalking. Familiar with, and sensitive to, the issues affecting the Philadelphia Latino Community. Certification/License Admitted to practice law in the State of Pennsylvania or eligible for admission by reciprocity under 204 Pa. Code Rule 204. 40+ hours domestic violence training certificate from an approved PCADV training program, may be completed post hire.

The C2L-PHL Group Facilitator is responsible for working with their supervisor(s) to develop and implement the C2L-PHL Program, Philadelphia's career-connected learning collaboration, which offers Service Learning (individual or group programming that fosters civic responsibility and applies learning through meaningful service to the community) Project-Based Learning (individual or group programming that requires youth to design, develop, and construct hands-on solutions to a problem or task), or Internship (individual or group placement at an organization in order to gain work experience and build skills) work experience for incentive-based payments. This position helps youth and young adults develop the knowledge, skills, and mindset needed to enter the workforce, careers, and community life. The C2L-PHL Group Facilitator is responsible for supporting the C2L-PHL Coordinator with recruiting students, creating and conducting work-readiness workshops, and tracking students' time and attendance for timely participant incentive-based payments. This position reports to the C2L-PHL Coordinator. This is an ONSITE position that will take place primarily at Congreso and designated school sites. The C2L-PHL Group Facilitator applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Recruits youth ages 12-18 to participate in the program during the school year and summer program and assists with completing student applications. Collects student documentation, tracks student time and attendance, and inputs data into the funder database to ensure students are paid on time by the funder. Creates and facilitates lesson plans and workshops to students in the program. Provides time for students to complete homework and assists as needed. Manages classroom(s) to encourage positive interaction among students, resolves conflicts non-violently. Monitors student behavior and recommends any necessary corrective action to the Site Coordinator. Tracks students' progress and ensures students are successful in the program. Ensures that classrooms and other school spaces are left in good condition each day and reports any loss or damage to the C2L-PHL Coordinator. Records and report any incidents that occur. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education : High school diploma or GED/HISET. Minimum Experience 2 years' work experience in early childhood education or afterschool settings a plus. Certification/License: Mandated Reporter and VRA training certificates are required and may be completed post hire.

Job Description Women Against Abuse (WAA), Philadelphia's leading domestic violence advocate and service provider and among the largest domestic violence agencies in the country serving 2 Safe Havens, 15 Transitional Housing apartments, Legal Services, Hotline Counseling, Aftercare Community-Based services, Prevention & Education, and Advocacy is looking for a Maintenance Assistant! Responsibilities The Maintenance Assistant role carries out general/preventive Maintenance and Housekeeping responsibilities within our Residential Safe Havens and Transitional Housing Program. They will perform heavy janitorial duties, provide upkeep of our facilities and grounds, assist in any large annual cleaning assignments, and at times, they may assist with picking up and delivering any received in-kind donations. All responsibilities are expected to be delivered satisfactorily, with a customer service focus and are implemented according to our mission and vision and according to Agency standards. Essential Functions To perform this job successfully, an individual must be able to accomplish a variety of Preventative maintenance, janitorial and work order requests/tasks to keep the facilities, common areas, grounds and un/occupied rooms or apartments in excellent operating condition. These include but are not limited to: Plumbing (Snaking kitchen and bathroom drains, minor toilet repairs i.e. unclogging toilets/sinks, changing/replacing flappers or handles, installing washers, etc.) Painting (spackling, drywall patchwork, light painting) Electrical (installing/changing switch plates, light fixtures, florescent light bulbs etc.) Upkeep of grounds (Heavy trash removal /shoveling sidewalks and pathways, etc.) Janitorial (dusting, spot cleaning, deep cleaning/sanitizing community areas, office spaces, bathrooms, laundry spaces, and Children's Team space) Floor Care (stripping, waxing, buffing, dry/wet mopping of floors, shampooing and vacuuming rugs/carpets) Prepare client's bedroom and/or apartment units during turnover, including deep cleaning before new residents move in and after residents leave. During turnover or repairs, tasks may include general repairs, moving heavy furniture and appliances (dresser, bed, stove, fridge etc.), window and screen repairs, blind installation, painting/patchwork, repairs, replace or update door locks, and related tasks. Job Demands Typical methods of performing the job's functions require the following physical demands: Climbing and balancing Significant stooping, kneeling, crouching, and/or crawling General physical exertion Significant heavy lifting, carrying, pushing, and/or pulling Exposure to cleaning chemicals This position is sometimes performed in outside weather conditions including heat, cold, snow and rain Qualifications: In this role, you must have general knowledge of: Basic Plumbing Basic Electrical Basic Installation Basic Painting & Drywall Appliance Repair Requirements: A High School Diploma or the equivalent Previous experience in general and preventative light Maintenance Previous experience janitorial and/or housekeeping ( experience in a residential setting, strongly preferred ) Knowledge of cleaning standards Valid Driver's License & passing of MVR ( Motor Vehicle Driving Record Search ) Demonstrated ability to work effectively with a diverse population Demonstrated ability to work effectively as a team member The ability to read, understand and communicate in English Demonstrated commitment to service of others is required Satisfactorily pass State & FBI criminal & Child Abuse clearances pre-hire; and regular renewals ( all expenses paid by WAA ) Bilingual or conversational in addition to English preferred Benefits: Health Insurance - Medical, Vision & Dental ( No Deductibles ), Generous PTO - Vacation, Holiday, Sick, and Personal, Annual Increases, Years of Service Recognition increases (every 2 years of continuous service), EAP Employee Assistance Program ( self and household members ), Pay differential for agency observed holidays and declared inclement weather. Available Shifts: Full-Time (40 hours/week): Monday - Friday 7:00 AM - 3:00 PM Pay Rate: $19.03 an hour Location: Logan/Olney & Germantown areas of Philadelphia, PA The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs.

The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism. Responsibilities :The role of the Longer-Term Housing Case Manager is to provide and coordinate continued supportive aftercare housing, counseling services, and advocacy to a caseload of clients/former shelter residents in order to enhance their ability to maintain safe independent living for successful integration into the community in accordance with the mission and vision of the Agency. Responsibilities include but are not limited to: Providing individual case management (Advocacy, Needs Assessment, Action Planning and Evaluation according to established professional guidelines and norms for an assigned caseload.) Accompany residents to appointments as necessary for obtaining and maintaining safe independent housing. Provide in home and telephone, ongoing individual support and informal counseling and makes outside referrals when appropriate. Assist former shelter residents in applying for relocation fund assistance. Identify new resources, develops informational materials and networks with community resources on housing resources, financial literacy, domestic violence, tenant rights, and others as needed for use by survivors of domestic violence. All responsibilities are implemented according to our mission and values and according to Agency standards. Qualifications : Bachelor's Degree in social services or related field with 2 years experience in direct service and/or advocacy is required Experience in a residential setting is strongly preferred Driver's License & Passing of MVR (motor vehicle record search) required Demonstrated ability to work effectively with a diverse population is required Experience working within an urban setting is preferred Demonstrated ability to work effectively as a team member is required Demonstrated proficiency in communication, both verbal and in writing, is required Some experience in working on domestic violence issues is strongly preferred Bilingual or conversational in addition to English, preferred Prior Case Management experience preferred Demonstrated skill in crisis intervention, conflict resolution, group facilitation and counseling is strongly preferred Satisfactorily pass State & FBI criminal & Child Abuse clearances pre-hire; and regular renewals (all expenses paid by WAA) Must attend/complete upcoming Domestic Violence Advocate Paid Training (November 17 - December 3) Current Openings: Location: Philadelphia, PA Local Travel Required Monday - Friday 9:00am - 5:00pm Pay Rate: $21.42 per hour with benefits Benefits : Health Insurance (Medical/Vision/Dental - No deductibles) Employee Assistance Program (EAP), Retirement Savings, HRA, FSA, Short & Long Term Disability, Life Insurance, AD&D, Annual pay increases, Years of Service Recognition (pay increases every 2 years of continuous service), Generous paid time off including vacation, personal, sick and holidays + more!Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves (2 100 bed safe havens and 15 transitional housing apartments), legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. We are an equal opportunity employer and are dedicated to promoting diversity and inclusion in the workplace. We strongly encourage candidates of color, LGBTQ communities, veterans, and people with disabilities to apply.

Job Description Women Against Abuse (WAA), Philadelphia's leading domestic violence advocate and service provider and among the largest domestic violence agencies in the country serving 2 Safe Havens, 15 Transitional Housing apartments, Legal Services, Hotline Counseling, Aftercare Community-Based services, Prevention & Education, and Advocacy is looking for Intake & Hotline Counselors! Responsibilities: The Intake & Hotline Counselor is a role crucial to providing callers and client direct service links to external resources through the DV Hotline that are necessary in establishing safety when leaving a domestic violence situation and will act as a liaison to clients and potential clients by conducting intake to our Safe Havens. Responsibilities include but are not limited to: Answer the Hotline - Conduct crisis intervention and safety planning with callers Ensure a Trauma-Informed client intake and orientation with DV counseling and support Assist OSH (Office of Supportive Housing) Intake staff by assessing the needs of the person(s) presenting for service and arrange direct access to the Safe Haven or other safe option Provide information related to maintaining safety, discuss available options, counseling services or referrals and connect clients to said services (in the event space is not available) Collect and report data Maintain the daily census for our Safe Havens - Enter hotline & intake information into database for up to date records Minimum Qualifications: Associate's Degree or an equivalent combination of education and experience One (1) year minimum experience in advocacy, hotline, crisis, or related experience Demonstrated proficiency in communication (verbal and written) Demonstrated ability to work effectively as a team member with a diverse population Demonstrated effectiveness of crisis intervention and a commitment to service of others Preferred Qualifications: Experience working with survivors of domestic violence and/or intimate partner violence PA Domestic Violence Advocate Training, if not obtained, must attend and complete prior to starting onsite* (Upcoming training November 17 - December 3) Bilingual or Conversational in a language in addition to English Satisfactory Child Abuse, Criminal and FBI clearances, obtained, and maintained post offer* *Any costs or related fees will be covered by Women Against Abuse Benefits for all employees: Accrual of paid sick time, Employee Assistance Program for self (and household members), annual increases, 2% retention recognition increases for every 2 years of continuous service, and pay differential for agency observed holidays and declared inclement weather. *Part-time employees additionally receive generous paid time off including vacation, personal and holidays. Current Positions: Full-Time: Monday - Friday 10:00 AM - 6:00 PM Relief/Substitute Pay Rate: $18.81 an hour Location: (Logan/Olney area) North Philadelphia, PA The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs.

*During the school year, this position works 20 hours per week from 2pm-6pm Mondays through Friday at the school location. During the summer, this position works 37.5 hours per week from 8:30am-5pm Mondays through Friday for 6 weeks at the school location. The Group Facilitator, Elementary and Middle School is part of the Children and Youth Services (CYS) K-8 Department in the Education and Workforce Services (EWS) Division. The Group Facilitator is responsible for working with their supervisors to develop and implement lesson plans for elementary and/or middle school aged youth. Lesson plans will concentrate on language arts, math, science, political science, health, arts, recreation, and life skills. Group Facilitators are responsible for facilitating classes, and helping program participants with homework. This position reports to the Site Coordinator. This is a 100% ONSITE position. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Minimum Experience, Education, and Qualifications Minimum Education: · Associate degree from an accredited college or university in early childhood education, child development, special education, elementary education, or the human services field and two years of experience with children. · In lieu of an Associate degree a high school diploma with a minimum of two years of experience working with children and youth. Minimum Experience: · Minimum of two years of experience working with children and youth. Certification/License: N/A Congreso is committed to attracting, hiring, and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, with different abilities, LGBTQ+, women, and those who have had contact with the criminal justice system to apply. Congreso is an Equal Opportunity Employer and complies with Philadelphia's Fair Chance Hiring Law.

Job Description The mission of Women Against Abuse (WAA) is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism. Responsibilities: The Family Case Manager provides and coordinates trauma informed counseling services for a caseload of clients, either adults or children while serving as the direct service link for facility residents and/or their children to external resources necessary to establish safe and more permanent housing and support in accordance with the mission and vision of the Agency. Responsibilities include but are not limited to: Providing case management (Advocacy, Needs Assessment, Action Planning and Evaluation) according to established professional guidelines and norms for an assigned caseload of adults or children. Accompany residents and/or their children to outside appointments as necessary for support and advocacy. Develop, implement, coordinate and facilitate group meetings to address personal and emotional needs of children, residents and former residents. Provide ongoing individual support and informal counseling, making outside referrals when appropriate. Identify new resources, develop informational materials and networks with community resources on women's health, housing resources, financial literacy, domestic violence, parenting, children's health and others as needed for use by survivors of domestic violence. When working with children: register/transfer children to area schools visit schools as needed to address academic, attendance and/or behavioral concerns. When working with children, conduct intake interviews upon entry and psycho-social assessments within required timeline. Provide training and education on issues such as domestic violence, parenting and health care. Coordinate and conduct children's groups and activities. May also assist with summer camp and activities. Perform exit interviews with each assigned client; develop a follow-up plan and discharge summary. Participate in all required counseling, residential, team, staff and Agency meetings as assigned. Participate in networking and attending various meetings related to intimate partner violence. Collect and report data according to external requirements. All responsibilities are implemented according to our mission and values and according to Agency standards. Qualifications: A Bachelor's Degree in social services or related field with some experience in direct service and/or advocacy is required; experience in a residential setting is strongly preferred. Experience in a residential setting is strongly preferred Driver's License & Passing of MVR (motor vehicle record search) preferred Demonstrated ability to work effectively with a diverse population is required Experience working within an urban setting is preferred Demonstrated ability to work effectively as a team member is required Demonstrated proficiency in communication, both verbal and in writing, is required Proficient computer skills, including Microsoft Office software, Outlook, Word, Excel, required Prior experience using client database, is preferred, ETO experience a plus Some experience in working on domestic violence issues is strongly preferred Knowledge of and experience with Trauma Informed service delivery, preferred Bilingual or conversational in addition to English, preferred Prior Case Management experience preferred Demonstrated skill in crisis intervention, conflict resolution, group facilitation and counseling is strongly preferred Satisfactorily pass State & FBI criminal & Child Abuse clearances pre-hire; and regular renewals ( all expenses paid by WAA ) Must attend/complete upcoming Domestic Violence Advocate Paid Training ( November 17 - December 3 ) Current Openings: Location: Philadelphia, PA Monday - Friday 9:00am - 5:00pm Pay Rate: $21.42 per hour with benefits Benefits: Health Insurance (Medical/Vision/Dental - No deductibles) Employee Assistance Program (EAP), Retirement Savings, HRA, FSA, Short & Long Term Disability, Life Insurance, AD&D, Annual pay increases, Years of Service Recognition (pay increases every 2 years of continuous service), Generous paid time off including vacation, personal, sick and holidays + more! Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves (2 100 bed safe havens and 15 transitional housing apartments), legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs . Monday - Friday 9:00a - 5:00p

The Lead Group Facilitator is responsible for supporting the Site Coordinator in the administration, coordination and supervision of group facilitators, contractors, interns, safety monitor and youth enrolled in programming. The Lead Group Facilitator assists the Site Coordinator in the development and oversight of the after school and summer programs at the school. This position reports to the Site Coordinator. This is an ONSITE position with time spent primarily at the assigned school, and at Congreso's office building. The Lead Group Facilitator applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Provides expertise and support to group facilitators in child development and education in the development of project-based learning, lessons, and program activities. Supports overall program progress and directs appropriate actions based on the needs of the program and its participants. Provides leadership support to all site team members (contractors, part-time, volunteers, interns, and youth). Co-coordinates daily debriefings with site coordinator to discuss concerns, program development, staff relations, and personal challenges. Supports Site Coordinator as needed to liaison between school staff and Congreso staff regarding use and maintenance of building, custodian and teacher relations, and administrative support. Supports Site Coordinator in maintaining accurate attendance records. Completes data entry forms that meet the requirements of funder contracts, including but not limited to daily attendance. Forms and maintains positive and supportive relationships with participant's families. Recruits and enrolls students into the after-school program and monitors their behavior and progress in the programs. Participates in the coordination, planning, and implementation of special events. Facilitates, teaches and substitute teaches clubs and activities as needed. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus. Supervisory Responsibilities: This position has no direct supervisory responsibilities but does serve as a team lead and mentor for other positions in the K-8 Youth Services team. Minimum Experience, Education, and Qualifications Minimum Education: Associate degree in early childhood education, child development, special education, elementary education, or the human services field and two years of experience with children a plus. In lieu of an Associate degree a high school diploma or GED/HISET with a minimum of three years of experience working with children and youth required. Minimum Experience 2 years' work experience in early childhood education or afterschool settings required. 1-2 years' experience of team leadership a plus. Knowledge of the Latino and urban community of Philadelphia a plus. Certification/License: Mandated Reporter and VRA training certificate required and may be completed post hire.

Congreso is hiring for General Case Managers in the Community School Program. The General Case Manager collaborates with school personnel and families to support student success through holistic case management services. These services include referrals to social services, health navigation, socio-economic supports, and meeting other needs to support family stability. From within the student's school, the General Case Manager uses client-centered methods to engage and advocate for families, assesses needs, contributes to increasing confidence and motivation for student success, and provides education on school policies, resources, and connection to supportive services. This position is responsible for conducting home visits, strength- and needs-based assessments, developing a service plan, and implementing problem-solving interventions, including coordinating warm handoffs to community programs and/or services. This position reports to the Community School Program Manager. This is an ONSITE position, primarily conducted at the school site, and includes home visits within the community, and occasional court appearances with students and their families. The General Case Manager applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. General Case Manager Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Provides general case management services to students in need of social services, health navigation, and/or needs related to family stability. Assesses family needs, generates service plans, and collaborates with families to meet their goals and provides referrals to supportive services. Provides school-based attendance support by removing barriers to attendance for students on the caseload. For students involved in the Family Court or Regional Truancy Court systems, attends court and acts as an advocate, writes Court Reports and tracks progress towards goals until the case is discharged. Safeguards the confidentiality of client families. Conducts home visits for identified families. Promptly reports all conflicts among client families, and/or serious incidents involving client and families within 24 hours of the incident. Provides services and support outside of working hours to accommodate a family's emergency needs, when necessary. Adheres to documentation deadlines and keep detailed, clear case notes. Case Managers are to submit written testimony in the form of a Court Report for all hearings. Case Notes are to be entered in digital database systems within 5 days of contact event. All Case Managers will also maintain a neat and tidy paper file for each case. Ability to navigate the internet and digital data systems . Prepares for and attends supervisory support meetings including one-on-one supervision, case reviews, team meetings, etc. Keeps quality case files that pass all internal and funder file audits. Completes assessments, home visits, and other required activities within the standard timeframe. Ensures program quality assurance tools are used and updated according to deadlines. The following Competencies and Qualifications are applicable to both Attendance and General Case Manager positions Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and QualificationsMinimum Education: Bachelor's degree in social work or related field required. Examples of related fields include: social services, sociology, psychology, theology, education, criminal justice, human services and public administration. Minimum Experience: 1 year of experience in social work or a related field that includes case management, education, and child welfare experience working with children and youth, juvenile delinquency, and/or families. Certification/License: Mandated Reporter and Supporting Children and Families with Disabilities Certificates required and may be completed post-hire. Valid driver's license required.

The mission of Women Against Abuse (WAA) is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism. Responsibilities :The Family Case Manager provides and coordinates trauma informed counseling services for a caseload of clients, either adults or children while serving as the direct service link for facility residents and/or their children to external resources necessary to establish safe and more permanent housing and support in accordance with the mission and vision of the Agency. Responsibilities include but are not limited to: Providing case management (Advocacy, Needs Assessment, Action Planning and Evaluation) according to established professional guidelines and norms for an assigned caseload of adults or children. Accompany residents and/or their children to outside appointments as necessary for support and advocacy. Develop, implement, coordinate and facilitate group meetings to address personal and emotional needs of children, residents and former residents. Provide ongoing individual support and informal counseling, making outside referrals when appropriate. Identify new resources, develop informational materials and networks with community resources on women's health, housing resources, financial literacy, domestic violence, parenting, children's health and others as needed for use by survivors of domestic violence. When working with children: register/transfer children to area schools visit schools as needed to address academic, attendance and/or behavioral concerns. When working with children, conduct intake interviews upon entry and psycho-social assessments within required timeline. Provide training and education on issues such as domestic violence, parenting and health care. Coordinate and conduct children's groups and activities. May also assist with summer camp and activities. Perform exit interviews with each assigned client; develop a follow-up plan and discharge summary. Participate in all required counseling, residential, team, staff and Agency meetings as assigned. Participate in networking and attending various meetings related to intimate partner violence. Collect and report data according to external requirements. All responsibilities are implemented according to our mission and values and according to Agency standards. Qualifications : A Bachelor's Degree in social services or related field with some experience in direct service and/or advocacy is required; experience in a residential setting is strongly preferred. Experience in a residential setting is strongly preferred Driver's License & Passing of MVR (motor vehicle record search) preferred Demonstrated ability to work effectively with a diverse population is required Experience working within an urban setting is preferred Demonstrated ability to work effectively as a team member is required Demonstrated proficiency in communication, both verbal and in writing, is required Proficient computer skills, including Microsoft Office software, Outlook, Word, Excel, required Prior experience using client database, is preferred, ETO experience a plus Some experience in working on domestic violence issues is strongly preferred Knowledge of and experience with Trauma Informed service delivery, preferred Bilingual or conversational in addition to English, preferred Prior Case Management experience preferred Demonstrated skill in crisis intervention, conflict resolution, group facilitation and counseling is strongly preferred Satisfactorily pass State & FBI criminal & Child Abuse clearances pre-hire; and regular renewals (all expenses paid by WAA) Must attend/complete upcoming Domestic Violence Advocate Paid Training (November 17 - December 3) Current Openings: Location: Philadelphia, PA Monday - Friday 9:00am - 5:00pm