IT Support Specialist
New York, NY jobs
* Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. * This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City's communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.
DCWP is seeking a Senior Support Specialist to join its IT Services Division to support the agency's core business applications. In this role, you will be responsible for providing advanced support to end-users, customers, or internal teams by troubleshooting complex technical issues, mentoring junior support staff, and contributing to process improvements. You will play a critical role in maintaining high customer satisfaction and ensuring timely resolution of escalated support cases.
Major Responsibilities:
* Serve as a primary escalation point for complex support issues that cannot be resolved by Tier 1 support;
* Troubleshoot and resolve advanced hardware, software, application, and network-related issues;
* Deploy applications, scripts and policies through SCCM and Workspace One;
* Collaborate with engineering, producion support, and QA teams to resolve deep-rooted technical problems;
* Document solutions and create internal knowledge base articles to support team learning and self-service;
* Monitor and ensure timely resolution of all open and escalated tickets;
* Mentor and coach junior support team members; provide training as needed;
* Analyze support trends and recommend improvements to processes, tools, and products;
* Participate in on-call rotations and handle high-priority incidents when required; and
* Stay current with company products, services, and industry best practices.
COMPUTER ASSOC (OPERATIONS) - 13621
Minimum Qualifications
1. A certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations, and two years of satisfactory full-time computer operations experience, in a large-scale networked, multi- tiered, or mainframe computer environment, or two years of satisfactory data communications network experience working in a mainframe or multi-tiered computer environment; or
2. A baccalaureate degree from an accredited college or university and three years of satisfactory full-time experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience as described
in "1" above; or
4. A satisfactory combination of education and/or experience equivalent to "1", "2",or "3" above. However, all candidates must have at least two years of full-time experience as described in "1" above
Preferred Skills
1. Industry certifications (e.g., ITIL, CompTIA, Microsoft, Cisco) 2. Experience supporting SaaS, enterprise applications, or cloud-based infrastructure 3. Scripting knowledge (e.g., Python, PowerShell, Bash) is a plus.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at *****************************
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Technical Support/Customer Advocate Agent
Fernley, NV jobs
Benefits:
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Remote Technical Support / Customer Advocate - Join CLX! Are you passionate about gaming, technology, and helping people? Want to work from home while making a real impact? CLX is looking for Technical Support / Customer Advocate Agents to provide top-notch service to our customers-from their first inquiry to long after their purchase. Your role is all about ensuring the best possible customer experience, and you'll be rewarded for it!
Who We Are:
CLX is a premier custom gaming PC brand and an extension of Cybertron International, one of the largest system integrators in the U.S. since 1997. We specialize in high-performance gaming rigs, cutting-edge components, and custom designs that deliver the ultimate gaming experience. Our mission is to give gamers exactly what they want, whether it's elite performance, stunning aesthetics, or both.
What You'll Do:
Assist customers with hardware and software troubleshooting to resolve their tech issues.
Keep customers updated on their service requests and provide timely support.
Work with supervisors and different departments to resolve technical issues quickly.
Advocate for customers to ensure high satisfaction and a seamless experience.
Recommend the best hardware solutions to fit customers' gaming and performance needs.
What We're Looking For:
Strong communication and active listening skills.
Solid understanding of PC operating systems and common software applications.
Hands-on experience with PC hardware and troubleshooting.
Ability to match technical resources to customer issues effectively.
Self-motivated and thrives in a fast-paced, remote environment.
Why Join CLX?
Competitive Pay - Based on experience and qualifications.
Uncapped Performance Bonuses - The better you perform, the more you earn.
Uncapped Commissions - Earn more by assisting customers with pre-sales consultations.
Flexible Shifts - Work when it fits your schedule.
Full Benefits Package - Health, dental, and 401(k).
Paid Training & Support - Learn and grow with us.
Fun & Supportive Work Culture - Be part of a team that shares your passion for gaming and tech.
Career Growth Opportunities - We love promoting from within!
If you're ready to turn your passion for tech and gaming into a rewarding career with a company that values your skills and dedication, apply today!
Compensation: $12.00 - $14.00 per hour
CLX is a custom PC integrator catering to gamers and content creators. CLX is a division of Cybertron International, one of the largest system integrators in the US since 1997. CLX believes in quality, attention to detail, and giving gamers the ability to choose exactly what they desire. Recognized for its award-winning custom designs and paint work, CLX offers a range of carefully curated systems or a completely customized experience by allowing gamers the ability to configure their own. CLX systems can be found on Amazon, Best Buy, Walmart, Newegg and other retail partners.
Fast paced and exciting environment, we work with the latest and greatest tech on the market! If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company!
Auto-ApplyEducational Technology Coordinator at Pathway School of Discovery (Part Time)
Dayton, OH jobs
School Information:
Located in Dayton, OH, Pathway School of Discovery opened in 2003 and serves students K-8. At Pathway, you can connect passion with purpose. To learn more about Pathway School of Discovery click here.
Why Choose Pathway School of Discovery:
Starting pay above market scales.
Experienced leadership team.
Outperforming local districts on state tests.
High level of support for all staff.
Safe learning environment with external and internal cameras.
High parent involvement.
Behavioral support for teachers and students (ABSS).
Dean support model.
Duties and Responsibilities:
Responsible for managing, deploying, and repairing school-based technology.
Provide technical support (e.g., hardware repairs, including, but not limited to, Chromebook repairs and other devices critical for virtual learning).
Collaborate with the school's leadership team and technology teacher/LTS to provide professional development for new technology.
Qualifications:
High School Diploma required, preferred Associate or bachelor's degree in education, technology, or in pursuit of similar degree.
Ability to communicate and work effectively with parents, staff, and students.
Ability to explain technical concepts to non-technical individuals.
National Heritage Academies is an equal-opportunity employer.
Auto-ApplyCorporate Food Technology Intern Summer 2025
Cincinnati, OH jobs
Are you a dynamic creative thinker with a passion for food? Are you eager to gain hands-on experience in a fast-paced innovative environment? Are you looking for an internship where you can utilize your newly acquired education, skills, and experience to help get your career started?
Kroger is looking for current college students who are interested in gaining on the job training, mentorship, and real-world experience in their field of choice. Summer 2025 Rotation Dates: May 19 - August 8.
Our program offers competitive pay, hands-on learning experiences, company exposure to senior leaders, and professional development opportunities. Spend your summer driving projects, refining your professional skills, working along industry leaders, and connecting with other students from across the country.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Kroger Co (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Minimum
Pursuing a degree in food science, food microbiology, food chemistry, preferred, must be actively pursuing a degree at an accredited college or university with a preferred minimum GPA of 3.0 or higher
Highly motivated student with the desire to take initiative on their own work
Desired
Strong leadership skills and the ability to work in groups or independently
Accuracy and attention to detail with the ability to preserve confidentiality of information
Excellent communication skills (written and verbal) and ability to present information to various levels of the organization
Proficient in the use Microsoft Office Suite
Ability to analyze and interpret information and apply to business needs
Commitment to providing customer service
Summer internship opportunity for college students in their sophomore or junior year of study. The summer internship position is designed to prepare students for entry level, full-time positions upon successful completion of the summer internship program. Interns will build technical and leadership competencies in the selected area of expertise while gaining a broad knowledge base of all core business functions critical to food safety and quality of Kroger processes and products. Relocation is a requirement of the internship program.
Responsibilities:
Apply theoretical concepts that have been learned in the classroom to hands-on work assignments
Support Corporate Food Technology department and assist with activities of assigned department(s) including, but not limited to, product development, manufacturing food safety and quality, and retail food safety and regulatory compliance.
Collaborate with other corporate groups to include Supply Chain Manufacturing, Own Brands, Merchandising, and Divisions to deliver business goals.
Learn processes related to product development, consumer testing, review of nutrient profiles and labels for adherence to current and applicable regulations, food safety auditing, regulatory compliance, quality improvement, and data management
Assist with the maintenance and improvement of data analysis and reporting functions
Gather and analyze food safety, quality, and product development data to provide qualitative and quantitative evaluation based on data findings.
Potential to engage in plant, lab, or store visits learning to risk assess processes to ensure safe, quality production, storage, and sale of food items
Demonstrate project planning and execution skills through use of available resources to ensure project completion
Contribute and participate in practical, challenging and meaningful assignments
Complete cumulative project and present to the executive team and cross-functional stakeholders
Must be able to perform the essential functions of this position with or without reasonable accommodation
Auto-ApplySTORE STOCK TECHNICIAN
Columbus, OH jobs
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking a self-motivated, results-oriented STORE STOCK TECHNICIAN. This person will service returned computers or other computer-related equipment and prepare it for resale or otherwise process it as per documented standards.
MAJOR RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty and task satisfactorily, with or without reasonable accommodation for individuals with disabilities.
* Follow detailed instructions to ensure high output
* Identify, diagnose, and document hardware failure or software problems on a variety of computer or computer-related equipment (examples could include, but are not limited to televisions, tablets, wearable devices, computer monitors, and other computer accessories)
* Provide complete and accurate written documentation regarding diagnostics and resolutions
* Complete assigned work orders within established timeframes
* Understand and utilize technical manuals and other support resources
* Complete a minimum of 1.5 orders per tracked hour on average per pay period
* Maintain minimum quality standards based on clearance item "bounce rate" or return rates
* Return product to as near a "new in box" state prior to releasing it for sale
* Accurately complete all service and Point of Sale transactions accurately and completely
* Follow the Store Stock Process as documented
* Keep up to date on retail products, current technologies, and service certifications as required by management
* Maintain a clean and organized work area
* Perform other duties and tasks as assigned
EDUCATION & EXPERIENCE:
The knowledge, skills, and/or abilities listed are representative of those required to perform the essential functions of this job.
Education and Experience:
* High School diploma or equivalent.
Communication and Language Skills:
* Ability to talk and hear. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center associates.
Reasoning and Mathematical:
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.
Physical:
* Ability to stand at least eight hours per day. Ability to reach and to grasp or handle objects, tools or controls. Ability to frequently walk, stoop or kneel and to occasionally climb stairs or ladders. Ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds. Ability to adjust focus. Color vision, peripheral vision, distance vision, and close vision to read UPC symbols, manuals, etc. Ability to work in conditions typical of a high technology retail environment, including moderate noise levels. Ability to work schedules that include all hours of store operation and other hours as needed.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
* Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
* Employee Discount that includes a Friends & Family Discount Program
* Tuition Reimbursement & Education Discounts
* Paid Time Off for Regular Associates
* 401K Plan with Company Match
* Esteemed Vendor & Company Job Training
* Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Analytical Science and Technology Associate Director (Contract)
Remote
This Consultant will be at the level of Associate Director, joining the Analytical Science and Technology (ASAT) team within the Commercial Manufacturing & Supply Chain (CMSC) department. S/He will provide expertise in
assay development and validation of rapid microbiology safety methods (including but not limited to BacT Sterility and Biofire mycoplasma),
and E2E analytical supports of the safety methods to the commercial manufacturing release for the Biologics and Cell & Gene therapy (CGT) portfolio.
This is a contract role for 24 months.
20 hours per week.
Key Responsibilities:
Be a Subject Matter Expertise (SME) and represent ASAT to lead and participate in method development, validation/verification, transfer, and submission of the rapid safety methods, including but not limited to
BacT Sterility and Biofire mycoplasma
.
Strategize the analytical network for rapid microbiology safety methods and lead the network capacity expansion, including equipment IQ/OQ/PQ for commercial release.
Author and/or review technical documents, including method SOPs, study protocols, and technical reports
Author and/or review regulatory documents
Provide SME assessment for deviations and CAPAs.
Participate in internal and external meetings.
Knowledge and Skills:
Hands-on experience and In-depth knowledge of
Biofire mycoplasma
,
BacT Sterility
, and other safety methods for the Biologics and Cell & Gene therapy (CGT) portfolio
Expertise in testing, method verifications/validations, method compatibility, and product release specifications for the Safety methods
In-depth knowledge of relevant ICH and regulatory guidelines and good understanding of GMP concept for the safety methods
Excellent technical writing skills are essential
Experience in Gene and Cell therapy is desirable
Experience with analytical support for late-stage or commercial biological products and cGMP manufacturing
Ability to prioritize objectives from multiple projects and adhere to scheduled timelines while maintaining flexibility and efficiency
Partners effectively with internal and external functions
Education and Experience:
BS or above in Biology, Biochemistry, Analytical Chemistry, and related fields.
Minimum 12 years of experience in the pharmaceutical/biopharmaceutical industry or the equivalent combination of education and experience.
Pay Range
$90-$110/HR
Requisition Disclaimer
This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements
By applying for this position, you agree to the Atrium Terms and Conditions and you direct Atrium to share your application materials, which may include your CV/Resume, email address or phone number, with Vertex. For more information on how Vertex handles your personal data related to your job application, please see Vertex's Careers Privacy Notice. Agreeing to the Atrium Terms and Conditions, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners
(collectively, “Atrium Alerts”). Atrium Alerts may be sent by email, phone, or text message. Your personal information will be safely stored within the Atrium & Vertex databases. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact Atrium at privacyadministrator@atriumstaff.com.
If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at *********************. Please include the job title in the subject of your email.
No C2C or Third-Party Vendors
Auto-ApplyExecutive IT Support Specialist
New York, NY jobs
About the Role
We're seeking a proactive Executive IT Support Specialist to deliver white-glove technology support to our senior leadership team.
This role ensures a seamless, secure, and reliable technology experience for executives across devices, locations, and events. You'll combine technical depth, discretion, and exceptional communication to anticipate needs and resolve issues before they arise.
What You'll Do:
Core Responsibilities
Deliver world-class, high-touch IT support to C-Suite executives and VIPs with professionalism, urgency, and confidentiality.
Field and manage requests via Jira Service Management, ensuring timely response and resolution.
Anticipate, diagnose, and prevent issues that could impact executive productivity or meetings.
Perform pre-meeting and pre-travel technology checks to confirm AV systems, devices, and connectivity are fully functional.
Act as a trusted technology advisor, recommending tools and approaches that enhance security, efficiency, and user experience.
Collaborate with Infrastructure, Networking, and InfoSec teams to maintain secure, compliant, and high-performing executive environments.
Provide hands-on support for board meetings, town halls, and off-sites, ensuring reliable presentation and AV performance.
Document configurations, preferences, and standards that support consistent, repeatable service excellence.
Participate in executive-impact IT initiatives (device refreshes, platform migrations, connectivity improvements).
Provide clear communication to executives and assistants on issue status, resolutions, and best practices.
Travel locally as needed for device setup, troubleshooting, or on-site event support.
Technical Focus Areas
Troubleshoot and resolve issues across Windows 10/11, Microsoft 365, Zoom, Outlook, network connectivity and iOS.
Support and maintain executive laptops, tablets, and iPhones/iPads, ensuring synchronization and data security.
Manage connectivity via WiFi, VPN, LAN/WAN, or satellite systems (e.g., Starlink) to maintain consistent performance.
Administer and help support M365, Okta and endpoint management (Intune, Apple Business Manager).
Ensure compliance with company standards for endpoint management and mobile device integration (Intune, DEP, Apple Business Manager).
Partner with AV teams to ensure seamless performance across all locations and devices (Zoom, Neat, Crestron, etc.).
Monitor performance trends and apply proactive measures to enhance reliability and prevent repeat issues.
What We're Looking For:
7+ years of progressive IT support experience in a corporate or enterprise environment.
3+ years directly supporting executives, board members, or other VIPs.
Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
Expertise in Windows, Microsoft 365, Zoom, and iOS platforms.
Excellent communication and interpersonal skills, with the ability to support senior leaders confidently and tactfully.
Proven ability to stay composed, prioritize, and deliver under pressure.
Strong understanding of networking, endpoint management, and security best practices.
Flexibility to support early mornings, evenings, or weekends when required
Preferred Qualifications:
Certifications such as CompTIA A+, Network+, ITIL Foundations, or Microsoft/Apple credentials.
Experience supporting executive meetings, board sessions, and off-sites.
Background in ITSM or Agile environments focused on service improvement.
Achieving our goals requires strong collaboration and partnership between our teams and our internal stakeholders. To best support this, the person who accepts this role is expected to be on site, in office four days per week. To provide our employees with flexibility, we offer a unique benefit where employees at Fanatics' corporate entity can work remotely for up to four weeks per year, which can be taken in daily or weekly increments.
The salary range for this position is $145,000 to $175,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.
Auto-ApplyScreen Printing Technician
Columbus, OH jobs
Here at Abercrombie & Fitch Co. Global Home Office our team has access to an Innovation Design Center that houses a range of screen printing, embroidery, and wash machines and tools. In our Innovation Design Center our teams can create and produce screen printer apparel for our portfolio of brands. Our Screen-Printing team is responsible for the start to finish of our garments printed here onsite. Screen Printing technicians will work closely with our other IDC team members, merchants, sourcing, and design to bring these ideas to life.
This job is located at our Innovation Design Center at our Global Home Office in Columbus, Ohio.
What Will You Be Doing?
Screen Print Operator
Experience with screen printing machines and teams
Ability to prep, set up, and tear down machine
Experience loading garments on machine
Attention to detail to check quality of garments and prints
Partner with ink room and screen room associates for the management and organization of the process
Maintain safety and health protocols
Catcher
Main responsibility will be catching garments at the end of the dryer
Checking garments for print quality, misprints, or defects
Consistent counting, folding, and packaging of garments
Communicating with team members when there are print issues
Heat pressing and other various garments finishing processes
Maintaining a safe and clean area around the shop
Ink Room Associate
Experience with Ink and Color preferred
Creating and mixing inks ahead of production runs
Ability to match ink colors to color standards
Maintain clean working environment with clear organization
Interest in other areas of the team, as you will be cross trained to support operation of equipment
Screen Room Associate
Experience with screens and artwork preferred
Knowledge and understanding of the burning screen process, reclaiming screens, and stretching screens
Management of screen inventory and storage system
What Do You Need To Bring?
Interest and passion for retail and A&F Co. portfolio of brands
Strong organizational skills with high attention to detail and accuracy
Willingness to be flexible to changing demands
Curiosity and openness to feedback
Ability to adapt and work in a fast-paced environment
A collaborative approach to working with cross-functional partners to achieve the vision of the brands
Ability to stand majority of the workday
Our Company
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Benefits & Perks
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Incentive bonus program
401(K) savings plan with company match
Annual companywide review process
Flexible spending accounts
Medical, dental, and vision insurance
Life and disability insurance
Associate assistance program
Paid parental and adoption leave
Access to fertility and adoption benefits through Carrot
Access to mental health and wellness app, Headspace
Paid Caregiver Leave
Mobile Stipend
Paid time off & one paid volunteer day per year, allowing you to give back to your community
Onsite fitness center
Merchandise discount on all of our brands
Opportunities for career advancement, we believe in promoting from within
Access to multiple Associate Resource Groups
Global team of people who will celebrate you for being YOU!
Additional Information
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER
Survey Field Technician Intern
Blue Ash, OH jobs
Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose!
At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure.
Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don't just solve problems; we help shape a more sustainable future.
Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world.
Ready to shape the future of resilient communities?
Join our growing team as a Survey Technician Intern in Blue Ash, Ohio. Take part in hands-on fieldwork that supports land development, construction, and environmental projects throughout the Midwest. Supported by a team of experienced surveyors and the use of advanced equipment and software, you will help deliver high-quality survey results that drive engineering and planning decisions. Verdantas integrates a wide array of cutting-edge tools, including Drones & Aerial Mapping, 3D Laser Scanners, Bathymetric Units, Lidar Systems, and GPS.The most successful candidate for this position will enjoy working in an outdoor environment and will demonstrate the ability to collaborate within a multidisciplinary team of engineers, planners, and project managers. They will be detail-oriented and have a passion to advance their career in surveying. At Verdantas, we don't just define boundaries, we build careers. Named the #1 firm to work for in 2025 by Zweig Group, you'll be part of a team that values your impact, supports your growth, and celebrates your success every step of the way.What You'll Do:
Conduct field surveys to collect data on land features, boundaries, and topography
Operate and maintain survey equipment such as total stations, GPS units, and levels
Assist in the setup and calibration of survey instruments
Record and document survey data accurately and efficiently
Assist in the preparation of survey reports, maps, and drawings
Ensure compliance with survey standards and project specifications
Communicate findings and observations to the Survey Crew Chief/Lead Surveyor
Follow all safety guidelines and procedures during fieldwork
Perform other duties as assigned by the Survey Crew Chief/Lead Surveyor
What You Bring:
Currently pursuing a bachelor's or associate degree in Surveying or a related field
Familiarity with AutoCAD, Microsoft Word, and Excel
Interest in surveying and willingness to learn
Ability to travel as needed for fieldwork
Ability to work independently and as part of a team.
Previous engineering co-op or related experience is a plus
Salary Range:
20.00 - 23.00
Benefits:
Flexible Work Environment
401(k) with Company Match
Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce.
Verdantas is an EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet
Auto-ApplyIT Support Specialist (Hybrid)
Bolingbrook, IL jobs
Job Description
JOIN US AND "CREATE YOUR VISION"
ABOUT US
S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation.
Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability.
ABOUT THE ROLE
The IT Support Specialist is responsible for hands-on technical support, device deployment, and IT maintenance across corporate and warehouse environments. This role requires strong troubleshooting skills, familiarity with Microsoft 365 and endpoint management systems, and the ability to work independently in a fast-paced and dynamic setting.
SCHEDULE
Monday-Friday 8AM-5PM, Full-Time, Exempt
HYBRID Schedule Available
220 Remington Blvd, Bolingbrook, IL
WHAT YOU WILL DO
Diagnose and resolve IT issues for local and remote users.
Deploy, configure, and support PCs, printers, scanners, tablets, and other peripherals in warehouses and corporate offices.
Maintain and update hardware, operating systems, and application software.
Provide support for OneDrive, SharePoint, Teams, and other Microsoft 365 tools.
Provide advanced support for third-party and in-house software.
Manage user accounts in Microsoft Active Directory and Entra ID.
Manage and support devices enrolled in Microsoft Intune and Jamf.
Lead or assist in setup, teardown, and conversion projects at remote locations.
Support warehouse technology and automation systems.
Assist in IT asset management, including inventory tracking and reporting.
Track incidents and service requests in the IT ticketing system.
Document procedures and solutions in the internal knowledge base.
WHAT WE'RE LOOKING FOR
Bachelor's degree in Computer Science or equivalent practical experience.
CompTIA A+ certification or equivalent.
Minimum of 5 years of hands-on technical support experience.
Strong IT diagnostic and troubleshooting skills.
Proficiency in the Microsoft 365 ecosystem.
Experience with networking concepts and troubleshooting.
Ability to work independently with minimal supervision.
Flexible, adaptable, and able to multitask in a fast-paced environment.
Self-motivated and proactive, with high attention to detail.
Positive attitude and strong team collaboration skills.
Strong verbal and written communication skills.
Willingness to travel occasionally, including overnight stays as required.
Participation in an on-call rotation to respond to critical off-hours incidents.
Able to lift 50 lbs. and perform tasks while standing for extended periods.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen.
Working Environment
This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be provided to enable people with disabilities to perform the essential functions.
Equal Opportunity Employer
S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
Screen Printing Technician
Columbus, OH jobs
Here at Abercrombie & Fitch Co. Global Home Office our team has access to an Innovation Design Center that houses a range of screen printing, embroidery, and wash machines and tools. In our Innovation Design Center our teams can create and produce screen printer apparel for our portfolio of brands. Our Screen-Printing team is responsible for the start to finish of our garments printed here onsite. Screen Printing technicians will work closely with our other IDC team members, merchants, sourcing, and design to bring these ideas to life.
This job is located at our Innovation Design Center at our Global Home Office in Columbus, Ohio.
What Will You Be Doing?
Screen Print Operator
Experience with screen printing machines and teams
Ability to prep, set up, and tear down machine
Experience loading garments on machine
Attention to detail to check quality of garments and prints
Partner with ink room and screen room associates for the management and organization of the process
Maintain safety and health protocols
Catcher
Main responsibility will be catching garments at the end of the dryer
Checking garments for print quality, misprints, or defects
Consistent counting, folding, and packaging of garments
Communicating with team members when there are print issues
Heat pressing and other various garments finishing processes
Maintaining a safe and clean area around the shop
Ink Room Associate
Experience with Ink and Color preferred
Creating and mixing inks ahead of production runs
Ability to match ink colors to color standards
Maintain clean working environment with clear organization
Interest in other areas of the team, as you will be cross trained to support operation of equipment
Screen Room Associate
Experience with screens and artwork preferred
Knowledge and understanding of the burning screen process, reclaiming screens, and stretching screens
Management of screen inventory and storage system
What Do You Need To Bring?
Interest and passion for retail and A&F Co. portfolio of brands
Strong organizational skills with high attention to detail and accuracy
Willingness to be flexible to changing demands
Curiosity and openness to feedback
Ability to adapt and work in a fast-paced environment
A collaborative approach to working with cross-functional partners to achieve the vision of the brands
Ability to stand majority of the workday
Our Company
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Benefits & Perks
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Incentive bonus program
401(K) savings plan with company match
Annual companywide review process
Flexible spending accounts
Medical, dental, and vision insurance
Life and disability insurance
Associate assistance program
Paid parental and adoption leave
Access to fertility and adoption benefits through Carrot
Access to mental health and wellness app, Headspace
Paid Caregiver Leave
Mobile Stipend
Paid time off & one paid volunteer day per year, allowing you to give back to your community
Onsite fitness center
Merchandise discount on all of our brands
Opportunities for career advancement, we believe in promoting from within
Access to multiple Associate Resource Groups
Global team of people who will celebrate you for being YOU!
Additional Information
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER
Technical Support Specialist I
Enon, OH jobs
The Technical Support Specialist serves as the first point of contact for store leaders and franchisees, providing technical assistance and troubleshooting to resolve IT-related issues efficiently. This role focuses on achieving first-call resolution by diagnosing problems, guiding users through solutions, or determining when equipment replacement is necessary. The specialist is responsible for accurately documenting issues, processing hardware replacement requests, and escalating incidents to the appropriate resolver groups when needed. By delivering excellent customer service and ensuring minimal disruption to store operations, this position plays a critical role in maintaining system reliability and operational efficiency across multiple point-of-sale platforms and store technologies.
Key Duties and Responsibilities
Provide first-call resolution by diagnosing and resolving technical issues with store leaders and franchisees over the phone using remote troubleshooting tools and support software.
Utilize remote desktop applications, system monitoring tools, and diagnostic software to analyze and resolve hardware, software, and network-related issues.
Troubleshoot point-of-sale (POS) systems, payment terminals, networking equipment, and other store technologies, ensuring minimal disruption to business operations.
Identify when equipment replacement is necessary and process orders using asset management and ticketing systems to ensure timely resolution.
Accurately document all interactions, troubleshooting steps, resolutions, and hardware replacements within the incident management system (e.g., ServiceNow, Zendesk, or similar).
Escalate unresolved or complex incidents to the appropriate resolver group, ensuring all relevant technical details and troubleshooting steps are included for efficient resolution.
Maintain a strong understanding of company-supported technologies, including multiple POS platforms, store IT infrastructure, and related hardware/software.
Follow established protocols for prioritizing and handling incidents based on severity, impact, and business needs.
Communicate effectively with store personnel, providing clear instructions, setting expectations, and ensuring excellent customer service.
Continuously learn and adapt to new technologies, software updates, and system changes to improve troubleshooting efficiency and effectiveness.
Education and Experience
Education: Associates/2 Yr Degree
Years of Relevant Experience: 2+ years
Specific Knowledge and Skills
Ability to perform repeated bending, standing and reaching
Strong knowledge of troubleshooting hardware, software, and network-related issues, including POS systems, payment terminals, and store IT infrastructure.
Proficiency in using remote desktop tools (e.g., TeamViewer, BeyondTrust, Microsoft Remote Desktop) for troubleshooting and diagnostics.
Experience with incident management and ticketing systems (e.g., ServiceNow, Zendesk, JIRA) for tracking and documenting technical issues.
Ability to prioritize and handle multiple issues simultaneously in a fast-paced environment.
Logical and methodical approach to diagnosing technical problems and escalating when necessary.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Strong customer service orientation with a patient, empathetic approach to assisting store leaders and franchisees.
Ability to remain calm and professional under pressure, especially during major incidents or outages.
Understanding of networking fundamentals, including TCP/IP, VPN, Wi-Fi, routers, and switches.
Ability to diagnose and resolve issues with Windows-based systems, peripheral devices (printers, scanners, cash drawers), and cloud-based applications.
Basic knowledge of cybersecurity best practices, data protection, and company IT policies.
Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department
This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs, as necessary.
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this
link
.
Auto-ApplyIT Support Analyst
Nelsonville, OH jobs
Rocky Brands is a leading designer, manufacturer and marketer of premium quality footwear and apparel marketed under a portfolio of well recognized brand names. Our brands have a rich history of representing high quality, comfortable, functional, and durable footwear. Our products are organized around six target markets: outdoor, work, duty, commercial military, military, and western. As part of our strategy of outfitting consumers from head-to-toe, we market complementary branded apparel and accessories that we believe leverage the strength and positioning of each of our brands.
The chosen candidate will perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations, systems and networks meet Company and user requirements.
IT Support Analyst Essential Duties and Responsibilities
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include, but are not limited to, the following;
Administer end-user workstations and support end-user activities (Windows/Mac)
Enter, track, resolve, triage, escalate incidents entered into company ITSM solution when reported
Onboarding/off boarding Users
Maintain Confidentiality regarding information being processed, stored, or accessed by the end-users on the network.
Investigate user problems and identify source; determine possible solutions; test and implement solutions.
Act as second level support for IT Support Technicians.
Produce/Support Virtual Meetings
Perform off-site hardware upgrades when applicable.
Perform software and application installations and upgrades.
Create and upkeep IT knowledge base articles
Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational issues.
On-call rotation
Mobility Maintenance
Equipment Tracking
Skill in organizing resources and establishing priorities.
Excellent verbal and written communication skills.
Ability to learn and support new systems and applications.
IT Support Analyst Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required.
High School Diploma or equivalent required. Associate's degree from a two-year college or technical school in a related field preferred.
A minimum of two (2) years of professional experience in an Information Technology support role.
Information Technology skills, including Microsoft Office, Windows, Mac, TCP/IP and VPN.
Ability to communicate technical information to non-technical personnel.
Must be self-driven
Physical Requirements: Normal, corrective vision range; ability to see color and distinguish letters, numbers and symbols. Frequently required to sit, stand, walk, talk, hear, bend, crawl and reach. Ability to reach with hands and arms. Occasionally lift and/or move up to 50 pounds.
IT Support Specialist (Hybrid)
Bolingbrook, IL jobs
JOIN US AND "CREATE YOUR VISION"
ABOUT US
S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation.
Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability.
ABOUT THE ROLE
The IT Support Specialist is responsible for hands-on technical support, device deployment, and IT maintenance across corporate and warehouse environments. This role requires strong troubleshooting skills, familiarity with Microsoft 365 and endpoint management systems, and the ability to work independently in a fast-paced and dynamic setting.
SCHEDULE
Monday-Friday 8AM-5PM, Full-Time, Exempt
HYBRID Schedule Available
220 Remington Blvd, Bolingbrook, IL
WHAT YOU WILL DO
Diagnose and resolve IT issues for local and remote users.
Deploy, configure, and support PCs, printers, scanners, tablets, and other peripherals in warehouses and corporate offices.
Maintain and update hardware, operating systems, and application software.
Provide support for OneDrive, SharePoint, Teams, and other Microsoft 365 tools.
Provide advanced support for third-party and in-house software.
Manage user accounts in Microsoft Active Directory and Entra ID.
Manage and support devices enrolled in Microsoft Intune and Jamf.
Lead or assist in setup, teardown, and conversion projects at remote locations.
Support warehouse technology and automation systems.
Assist in IT asset management, including inventory tracking and reporting.
Track incidents and service requests in the IT ticketing system.
Document procedures and solutions in the internal knowledge base.
WHAT WE'RE LOOKING FOR
Bachelor's degree in Computer Science or equivalent practical experience.
CompTIA A+ certification or equivalent.
Minimum of 5 years of hands-on technical support experience.
Strong IT diagnostic and troubleshooting skills.
Proficiency in the Microsoft 365 ecosystem.
Experience with networking concepts and troubleshooting.
Ability to work independently with minimal supervision.
Flexible, adaptable, and able to multitask in a fast-paced environment.
Self-motivated and proactive, with high attention to detail.
Positive attitude and strong team collaboration skills.
Strong verbal and written communication skills.
Willingness to travel occasionally, including overnight stays as required.
Participation in an on-call rotation to respond to critical off-hours incidents.
Able to lift 50 lbs. and perform tasks while standing for extended periods.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen.
Working Environment
This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be provided to enable people with disabilities to perform the essential functions.
Equal Opportunity Employer
S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
Auto-ApplyTech Support Specialist II
Enon, OH jobs
The Tier 2 Technical Support Specialist provides advanced technical support for store leaders, franchisees, and internal teams by troubleshooting complex IT issues that cannot be resolved at the Tier 1 level. This role requires a deeper understanding of store technologies, networking, and system configurations. Tier 2 specialists analyze recurring issues, assist with escalations, and work closely with resolver groups to ensure timely resolutions. They also contribute to process improvements, documentation updates, and training for Tier 1 support staff to enhance overall support efficiency.
Key Duties and Responsibilities
Serve as the escalation point for Tier 1 support, handling more complex technical issues related to POS systems, payment terminals, store networks, and IT infrastructure.
Perform advanced troubleshooting using remote desktop tools, system logs, network diagnostics, and monitoring platforms.
Investigate and resolve recurring issues by analyzing trends in incidents and identifying root causes.
Configure, deploy, and troubleshoot software updates, system patches, and hardware replacements.
Collaborate with Tier 3 and specialized resolver groups to escalate high-priority or system-wide issues while ensuring a seamless transition of information.
Utilize ticketing systems to document troubleshooting steps, resolutions, and escalation details for knowledge-sharing and process improvement.
Assist in maintaining and updating knowledge base articles and training materials for Tier 1 specialists.
Participate in testing and validation of new store technology rollouts, system updates, and hardware deployments.
Work on network-related issues, including connectivity troubleshooting, firewall configurations, and VPN setup for remote locations.
Provide mentorship and training to Tier 1 specialists to improve first-call resolution rates and overall support efficiency.
Ensure adherence to security policies and compliance requirements while handling sensitive company and customer data.
Education and Experience
Education: Associates/2 Yr Degree
Years of Relevant Work Experience: 2+ years
Specific Knowledge and Skills
Ability to perform repeated bending, standing and reaching
Advanced troubleshooting skills for hardware, software, and networking issues, particularly for POS systems, payment terminals, and store IT infrastructure.
Strong experience with remote desktop tools (e.g., TeamViewer, BeyondTrust, Microsoft Remote Desktop) and system monitoring platforms.
Proficiency in ticketing and IT service management systems (e.g., ServiceNow, Zendesk, JIRA) for tracking escalations and resolutions.
Knowledge of networking concepts, including VLANs, firewalls, DHCP, DNS, and VPN configurations.
Experience with system logs, error reports, and command-line diagnostics to analyze and troubleshoot issues.
Familiarity with Active Directory, group policies, and user authentication processes.
Understanding of IT security best practices, data protection policies, and compliance standards.
Ability to analyze patterns in recurring issues and recommend process improvements or technical solutions.
Strong troubleshooting and problem-solving skills, including root cause analysis for persistent technical problems.
Experience handling high-pressure situations, such as major outages or security incidents, with a methodical approach.
Strong verbal and written communication skills, with the ability to convey technical concepts to both IT professionals and non-technical users.
Excellent customer service skills, ensuring a positive support experience for store leaders and franchisees.
Ability to communicate effectively with internal teams, including networking, infrastructure, and development teams, to resolve escalated issues.
Strong collaboration skills to work effectively with Tier 1 specialists, resolver groups, and IT leadership.
Willingness to mentor and train junior support staff to enhance team capabilities.
Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department.
This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs, as necessary.
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this
link
.
Auto-ApplyPeople Technology Specialist
San Francisco, CA jobs
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
We are seeking a motivated and detail-oriented People Technology Specialist (Integration Focus) to support the integration and reporting needs across our People Technology team. This is an excellent opportunity for someone early in their career to build skills in designing, maintaining, and supporting integrations with various People systems. In this role, you will learn to optimize systems, collaborate with technical experts, and ensure seamless data communication between platforms, while adhering to security and compliance standards. You will join a collaborative team dedicated to driving efficiencies and innovation in People technology, supporting business growth through scalable and reliable technology solutions.
The People LAB team, part of the broader People Services and Delivery group, focuses on delivering impactful technology solutions and process improvements. This dynamic team partners with multiple internal stakeholders to create and maintain integrations, optimize workflows, and support the company's evolving people technology landscape.
About the Job
Support in the development and maintenance of integration solutions across People systems.
Assist with vendor integrations to ensure compatibility and performance across different technologies.
Collaborate on troubleshooting and improving existing integrations.
Gain hands-on experience developing real-time and scheduled integrations, ensuring data accuracy.
Work closely with senior team members and cross-functional teams, such as IT and Engineering, to support integration projects.
Partner with stakeholders to understand integration requirements and ensure solutions meet business needs.
Assist with security testing and compliance reviews to maintain system integrity.
Learn to create and maintain technical documentation, such as integration logic and workflow specifications.
Support reporting needs by building standard or advanced reports to capture actionable data insights.
Assist with audit preparations and ensure systems are secure and compliant.
Support the implementation of workflow automations using tools like APIs or middleware solutions.
Learn scripting and technical tools to optimize system processes.
About You
Minimum Qualifications
1-2 years of experience in a technical or systems support role (internships or equivalent experience acceptable).
Basic understanding of People system's technologies.
Foundational technical skills, such as:
Familiarity with APIs, basic scripting (e.g., Python, JavaScript, or equivalent), or automation tools.
Enthusiasm to learn about integrations and reporting.
Strong communication and problem-solving skills, with a willingness to collaborate across teams.
Genuine interest in exploring how technology can improve processes and team experiences.
Preferred Qualifications
Bachelor's degree in Information Systems, Computer Science, or equivalent experience.
Exposure to tools like middleware platforms or API testing tools (e.g., Postman).
Awareness of integration concepts such as authentication, data mapping, and error handling.
An eagerness to learn and grow in systems integration and HR technology.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ$104,000-$115,000 USDWA$99,000-$110,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$95,000-$106,000 USDAll other states$86,000-$95,000 USD
Auto-Apply