Customer Service Representative jobs at Connected Holdings - 1326 jobs
Customer Care Coor IV
Mi Windows and Doors 4.4
Venice, FL jobs
🌟 Bring your Salesforce expertise to PGT, part of MITER Brands, as a Customer Care Coordinator IV - Venice, FL
Are you a seasoned customer care professional with a passion for delivering exceptional experiences and leveraging technology to drive results? PGT is seeking a Customer Care Coordinator IV to join our team in Venice, FL. This advanced role focuses on managing complex customer interactions, optimizing processes through Salesforce expertise, and serving as a key liaison between customers and internal teams.
💰 Compensation & Schedule
Hourly Pay Range: $ - $, based on experience
Schedule: Monday-Friday, 8:00 to 5:00
🏢 About MITER Brands
MITER Brands, home to trusted names like Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations, is one of the nation's largest suppliers of high-quality vinyl windows and patio doors. With manufacturing facilities across the , we're proud to serve our customers with integrity, innovation, and excellence.
Responsibilities
Serve as a subject matter expert for customer care processes, ensuring seamless resolution of complex inquiries.
Utilize Salesforce CRM to manage cases, track interactions, and generate actionable insights.
Analyze customer data to identify trends and recommend process improvements.
Coordinate with cross-functional teams-field service, sales, plant management, and engineering-to resolve escalated issues.
Validate warranty claims and oversee scheduling for field technicians.
Ensure timely delivery of replacement parts and manage high-priority requests.
Mentor and support junior team members to elevate overall team performance.
Maintain compliance with company policies and deliver exceptional service in a fast-paced environment.
Qualifications
Advanced proficiency in Salesforce CRM (case management, reporting, dashboards) is a must.
Strong analytical and problem-solving skills.
Excellent communication and leadership abilities.
Bachelor's degree or equivalent experience.
3-5 years in customerservice or customer care roles, ideally in manufacturing or building materials.
Call center experience is a plus.
Familiarity with window sales or millwork is advantageous.
What We Offer
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
- Three comprehensive Medical plan options
Prescription
Dental
Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO) and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
$29k-34k yearly est. 14d ago
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Customs Specialist
AA Metals 3.9
Orlando, FL jobs
AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients.
Customs Specialist Job Summary:
The ideal candidate will play a pivotal role in the customs clearance of our imports worldwide, ensuring a seamless and efficient supply chain.
Customs Specialist Job Duties/Responsibilities:
Ensure compliance with all customs regulations, laws, and procedures related to the import and export of metals.
Stay updated on changes in customs regulations and communicate updates to relevant stakeholders.
Prepare and review shipping documents, including customs declarations, invoices, and other required paperwork.
Maintain accurate and organized records of all import and export transactions.
Classify products according to harmonized tariff schedules and determine appropriate duty rates.
Provide guidance on tariff classifications for new products and changes in regulations.
Collaborate with internal teams, freight forwarders, and customs brokers to ensure smooth customs clearance.
Communicate effectively with customs authorities and resolve any issues or discrepancies in a timely manner.
Identify and mitigate potential risks related to customs compliance and trade regulations.
Implement and maintain effective internal controls to ensure compliance.
Customs Specialist Qualifications:
Bachelor's degree in International Business, Supply Chain Management, or a related field.
Excellent communication and interpersonal skills.
Detail-oriented with strong analytical and problem-solving abilities.
Excellent interpersonal abilities, including the ability to model professional interactions.
Proficient in Microsoft Office Suite and other relevant software.
Strong problem-solving skills and attention to detail.
Ability to work independently, prioritizing deadlines.
Exceptional organizational skills with a keen attention to detail.
Dedication to professionalism and maintaining positive relationships.
Ability to adapt to changing priorities and handle a fast-paced environment with poise.
Note: This job description is intended to provide a general overview of the position and should not be interpreted as a comprehensive list of all responsibilities, duties, and skills required. Additional tasks may be assigned based on business needs.
$29k-48k yearly est. 5d ago
Route Service Representative (Class A) - RMC Long Beach
American Textile Maintenance Co 3.5
Long Beach, CA jobs
About us: We are professional, agile, innovative and our goal is to put our independent, family-owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in Southern California. We have earned our reputation for having simply the most professional customerservice in textile rentals. Whether it's table linens, uniforms, towels, sheets, or mats, Republic Master Chefs will deliver what you need, when you need it. We understand how busy you are, and that you don't want to worry about your uniform and linen service. We are proud of our role as the best textile service in the southland. And our customers appreciate our high standards of personal, professional service. OUR MISSION STATEMENT To safely and sustainably provide our customers industry leading services through a combination of extraordinary customerservice and high-quality, innovative products. Republic Master Chefs has been proudly serving Restaurant Linen & Uniform needs in the Los Angeles Greater Area since 1932.
Our work environment includes:
Growth opportunities
On-the-job training
Safe work environment
Job Description:
The Route Sales position is primarily responsible for customerservice as a Route ServiceRepresentatives of ATM (Republic), a textile rental service organization focused on hospitality, food & beverage and healthcare related offices and clinics. Utility driver will be driving standard trucks. Continuous training and accountability of the respective route are the key result areas for success. Other responsibilities include resolving issues with customers, offering new product and services promotions, service methods development, assuring effective customerservice is provided and participate in the overall development of the CustomerService Team. Works directly with the supervision of the Service Team Leaders and the CustomerService Manager.
Requirements:
• Understand the products, processes, and capabilities of ATM.
• Continuous training programs for all service team members in the following areas:
• Communicate efficiently with all pertinent departments.
• Be a good listener to the customer and work team.
• Flexible to the ever-changing market climate
• Understand new products, pricing strategies, and other processes when appropriate.
• Maintains and reviews service effectiveness records.
• Assures that good housekeeping practices are maintained in service office area and vehicles.
• Works with other Team Members to solve mutual problems.
• Keep updated Route Notes (Route Notes should be updated every couple of months)
• Renew all accounts where agreements are expired (If applicable).
• Look for opportunities to grow routes (internally & externally).
• Understand and know how to operate vehicle, hand-held device, hand-truck, and other tools for work day
• Understand and know how to write an Addendum to Service correctly/Pink Form/Agreement and any other pertaining paperwork to take care of the route.
• Responsible and Respectable behaviors to customer and service team since you are a reflection of ATM.
• Maintain good housekeeping practices in company vehicles and work area.
• Maintain good appearance. For example, grooming habits. Clean shaven or neat facial hair, hats should be worn correctly, black shoes, black socks, and shirts tucked in etc.
• Work well with others and have a Teamwork approach.
• Maintain a good standing driving record.
• Maintain a learning desire on a daily basis.
• Must be able to problem solve while at accounts.
Education:
• High school diploma or equivalent (Preferred)
Job Type:
Full-time
Salary:
Starting at $25.00 an hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid training
Referral program
Retirement plan
Vision insurance
Schedule:
10 Hour Shift / 8 Hour Shift
Day shift
Evening shift
Weekends
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Long Beach 90804 : Reliably commute or planning to relocate before starting work (Required)
Experience:
Sales: 1 year (Preferred)
Customerservice: 1 year (Preferred)
License/Certification:
Class A License
Work Location:
In person
American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$25 hourly 5d ago
Customer Service Representative
Rocky Mountain Air Solutions 3.9
Grand Junction, CO jobs
Join Our Team as a CustomerServiceRepresentative
At Rocky Mountain Air Solutions, we make life better - for our customers and for each other. We don't just fill orders-we fuel industries and build lasting relationships. We're looking for driven, dependable individuals to join our customerservice team in Grand Junction, Colorado. If you thrive in a fast-paced environment, enjoy solving problems, and want to grow with a company that values your contributions, this is your opportunity.
Key Responsibilities
Drive branch sales performance through out-bound calls to potential and existing customers
Assist customers with their accounts (taking payment, addressing invoice concerns, updating contact information, reviewing cylinder balances, etc.)
Troubleshoot complex issues with customer processes/needs
Complete warehouse-related activities such as cycle counting, shipping and receiving of product
Support the branch delivery driver role via logistical support and sometimes back-up delivery driving
Why You'll Love It Here
At Rocky Mountain Air Solutions, we believe in empowering our team and providing opportunities for growth and development. Here's what you can expect:
Collaborative Culture: You'll join a supportive team that values professionalism, accuracy, and collaboration.
Hands-On Learning: We'll train you on everything from industrial gases to welding equipment-no prior experience required.
Career Growth: Our rotational training program sets you up for long-term success, including obtaining your CDL B with HAZMAT endorsement.
Meaningful Work: You'll help customers solve real problems and keep essential industries running smoothly.
What We're Looking For
A bachelor's degree (preferred)
Strong attention to detail and problem-solving skills
A team player who can also work independently
Physical ability to move gas cylinders and 60 lb. boxes
A valid driver's license with a clean record
The Logistics
Monday-Friday daytime hours
On-call rotation with minimal after-hours demand
Travel to other branches during your first year of training (expenses covered)
Compensation & Benefits
Starting pay: $24-26/hour (based on experience)
Medical, dental, life, and long-term disability insurance
401K + quarterly profit sharing
Paid holidays, vacation, and sick time
$24-26 hourly 3d ago
Dispatcher / CSR
Fox Service Company 4.0
Clearwater, FL jobs
FAST of Florida is seeking a Dispatcher/CustomerServiceRepresentative to join our growing team!
The Customer Appointment Specialist creates and organizes service appointments efficiently and assures that all customer commitments are met while providing high-level service and a top-notch customer experience. We are looking for upbeat, empathetic sales-minded appointment setters who have a strong desire to ensure excellent customer experiences and be part of a winning team!
As a Dispatcher/CustomerServiceRepresentative, your essential responsibilities will include but are not limited to:
Provide top-notch customerservice to both internal and external customers.
Take incoming customer calls.
Schedule work for all service lines (HVAC, Electrical & Plumbing)
Prioritize calls according to urgency and importance (emergency vs non-emergency).
Maintain the dispatch board.
Inform customers of the progress of service operations while ensuring that Technicians operate in a cost-effective fashion.
Ensure Technicians are on route and show up on time.
Verify Technicians have included photos, notes, and adequate detail in work orders.
Daily follow-up on assigned service line.
Administer proposals/quotes in a timely manner (within 24 hours). Work with department manager to ensure more complex quotes are issued on time and accurately.
Courtesy call all residential customers once work is completed to ensure customer satisfaction. Send online review requests after courtesy call is completed and all issues are resolved.
Take part in the Saturday rotation and closing shifts.
Ensure all jobs are closed out accurately and in a timely fashion.
Qualifications:
High School Diploma or GED required. Experience in large service operations preferred.
Advanced customerservice skills required.
Excellent time management and organization skills.
Proven ability to handle multiple projects and meet deadlines. Must be able to multi-task.
Excellent written and oral communication skills
Strong organizational, problem-solving, and analytical skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Strong interpersonal skills.
Ability to deal effectively with a diversity of individuals at all organizational levels.
Good judgement with the ability to make timely and sound decisions.
Creative, flexible, and innovative team player.
Ability to work under high pressure effectively and maintain positive attitude.
$23k-31k yearly est. 5d ago
Route Service Representative - Medico South Gate
American Textile Maintenance Co 3.5
South Gate, CA jobs
We are Southern California's leader in uniform and linen services - family owned and operated since 1932. Our proud heritage of quality service started 89 years ago, and the operation has remained in the family ever since for 4 generations. Medico Professional Linen Service is a uniform and linen service specializing in private practice and medical clinic businesses in the Southern California area. This operation is the largest linen and uniform service specializing in this niche in the United States and is now being mirrored by our industry peers in other regions of the country. Our values of team work, quality, and service have been at the heart of what we do and have strengthened our brands and business relationships.
The Route Representative is responsible for servicing the accounts of Medico Professional Linen. Medico Professional Linen Service is a textile rental service organization. Primary responsibility is the customerservice of existing and new accounts.
If you are career minded and growth-oriented and have aspirations to work for a company that is the leader in quality and service in its industry, then this position is for you.
This position is responsible for servicing a broad range of customer accounts.
Skills and Abilities:
Must have the ability to communicate effectively both verbally and in writing.
Required to maintain an eligible driving record.
Preferred knowledge and understanding of linen industry.
Knowledge and understanding of maintaining route books, route billing and codes.
Knowledge and understanding of operating a hand held device.
Ability to work well with others and problem solving customer concerns onsite.
Must have a professional manner and appearance.
Must have exceptional organization and customerservice abilities.
Must have the ability to learn and participate in group training sessions.
Computer literate.
Position includes required ability to lift more than 30lbs and required ability to stand and walk for eight or more hours per day.
Education:
Must have a high school diploma or GED equivalent.
Experience:
Must have an eligible driving record with at least 5 years driving experience. Class A Drivers preferred.
Benefits:
Hourly Wage
Pension Plan
Comprehensive Insurance Program
Paid Holidays and Vacation
Serious Applicants only!
Job Type:
Full-time
Salary:
$23.00 - $26.00 per hour (Class C)
$25.00 - $28.00 per hour - Class A
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
Monday to Friday
Must be available weekends
Work Location:
In person
American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$23-26 hourly 8d ago
Associate, Customer Experience-International
Careismatic Brands 4.9
Los Angeles, CA jobs
Sherman Oaks, CA
Careismatic Brands outfits our community of care through our portfolio of market-leading brands that meet the diverse needs of healthcare professionals worldwide. We are one piece of a larger community of those who are and are cared for. Whether it's medical professionals or the patients they serve, we are inspired by those who wear our uniforms every day. The Associate, Customer Experience - International plays a key role in supporting our global customers and ensuring best-in-class service for our brands. This position reports to the CustomerService Manager.
This is a full-time role based in our corporate office in Sherman Oaks, CA.
Salary Range: Up to $26.00 per hour DOE.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Hybrid work schedule in office
What Your Day Looks Like
Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
Address customer complaints, concerns, or technical issues, offering appropriate solutions.
Provide customers with accurate information about products, services, pricing, and policies.
Process orders, returns, exchanges, and cancellations in a timely manner.
Track shipping and release status on customer orders to ensure timely delivery.
Maintain accurate records of customer interactions, transactions, and feedback in the company's CRM system.
Resolve product or service issues by investigating and identifying the root cause of problems.
Ensure customers are satisfied with resolutions by following up on their inquiries.
Work with other teams, such as sales or technical support, to resolve more complex issues or escalate concerns.
What We're Looking For
Strong verbal and written communication abilities in English and Spanish.
Empathy, patience, and active listening to understand and address customer needs.
Ability to think quickly and resolve issues efficiently.
Ability to manage multiple tasks and prioritize effectively.
Experience using customerservice software (CRM systems, chat platforms, etc.) and office software (MS Office or Google Workspace).
Accurate in documenting interactions and transactions.
Willingness to collaborate and contribute to team success.
Experience of International Customerservice and associated logistic requirements
What's In It For You
401(k)
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Attractive Paid time off
Vision insurance
At Careismatic Brands, we believe in the power of care. It's the force that drives and inspires us, inside our company and out in the world. It's why we strive to maintain a diverse and inclusive organization - an ever-evolving imperative - where everyone feels respected, valued, and empowered to bring their ideas and perspectives forward.
Careismatic embraces the differences that make our organization unique. We are strengthened by diversity in all its forms - including but not limited to race, religion, ethnicity, age, national origin, gender identity, and sexual orientation.
$26 hourly 2d ago
Vehicle Service Specialist
Valvoline Instant Oil Change 4.2
San Francisco, CA jobs
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on-the-job training
No late evenings - Most locations close by 7pm
Competitive pay set at $24.00 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper-level management started out in an entry-level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
*Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customerservice and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem-solving skills
Strong customerservice and communication skills
Ability to work in a fast-paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Achieve SuperPro certification.
Must have reliable transportation.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Environment
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E-Verify program.
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$24 hourly 3d ago
Bilingual Medicaid Customer Service Representative
Leeds Professional Resources 4.3
Tampa, FL jobs
FLSA STATUS: Not-Exempt
About Leeds Resources:
At Leeds Professional Resources, our priority is client and candidate customerservice. We want our clients to feel that they have received the best customerservice experience from start to finish of the recruitment process.
We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis.
About our Client
Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need.
The team is looking to add an additional Medical CustomerServiceRepresentative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment.
Job Qualifications:
Bilingual in English and Spanish
Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required
$20k-29k yearly est. 2d ago
Product Expert, Customer Support (Santa Cruz, CA)
Omni Analytics 4.5
Santa Cruz, CA jobs
About the Role
We are looking for a Product Expert to provide exceptional technical support to our customers.
As a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. You will be both the face of Omni, and the voice of the customer internally. You will provide personal attention and advocate for customers' needs while serving as their first line of help.
We take pride in providing stellar, high-touch technical support throughout the customer lifecycle, and the Product Expert is the face and heart of the customer experience!
You will:
Become a deep expert in the Omni product & best practices
Assist Omni's customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product
Provide proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked
Stay up to date on the latest product improvements & roadmap
Give voice to customer needs in internal discussions with Product and Engineering.
Partner with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience
Share deep knowledge of actual usage cross-functionally to inform how we develop and market our product.
Surface feature requests and reproduce and report bugs reported by Omni users
Contribute to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service.
Create delightful experiences for our customers. Build trust-filled advisory relationships, and find ways to make data teams more successful.
About you
Love learning and problem solving; enthusiastic about helping and teaching others
Strong communication skills, both written and oral
Desire to work directly with customers on a daily basis
Passionate about working with and talking about data
Strong SQL skills; knowledge of SQL for analytics
1+ years experience in data analytics and/or business intelligence preferred
This role is based in our Santa Cruz office, and allows for a hybrid schedule with 3 days/week in office.
Why Join Us
Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data
Health, dental, and vision insurance
401(k) Plan
Unlimited PTO
$63k-116k yearly est. 60d+ ago
Product Expert, Customer Support (San Francisco, CA)
Omni Analytics 4.5
San Francisco, CA jobs
About Omni
Omni is a business intelligence and embedded analytics platform that helps customers improve self-service, accelerate AI adoption, and build customer-facing data products. Whether users prefer AI, spreadsheets, SQL, or point-and-click, Omni makes it easy for anyone to explore and act on data - all from the same platform. At the core of Omni's platform is a built-in semantic layer that ensures consistency, trust, and AI readiness.
Headquartered in San Francisco, Omni has office hubs in Santa Cruz, Philadelphia, Dublin, and Sydney, with team members around the world. The company has raised $97M in funding from leading investors including ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures.
About the Role
We are looking for a Product Expert to provide exceptional technical support to our customers.
As a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. You will be both the face of Omni, and the voice of the customer internally. You will provide personal attention and advocate for customers' needs while serving as their first line of help.
We take pride in providing stellar, high-touch technical support throughout the customer lifecycle, and the Product Expert is the face and heart of the customer experience!
You will:
Become a deep expert in the Omni product & best practices
Assist Omni's customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product
Provide proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked
Stay up to date on the latest product improvements & roadmap
Give voice to customer needs in internal discussions with Product and Engineering.
Partner with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience
Share deep knowledge of actual usage cross-functionally to inform how we develop and market our product.
Surface feature requests and reproduce and report bugs reported by Omni users
Contribute to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service.
Create delightful experiences for our customers. Build trust-filled advisory relationships, and find ways to make data teams more successful.
About you
Love learning and problem solving; enthusiastic about helping and teaching others
Strong communication skills, both written and oral
Desire to work directly with customers on a daily basis
Passionate about working with and talking about data
Strong SQL skills; knowledge of SQL for analytics
1+ years experience in data analytics and/or business intelligence preferred
Why Join Us
Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data
Health, dental, and vision insurance
401(k) Plan
Unlimited PTO
* This role is based in our San Francisco office, and allows for a hybrid schedule with 3 days/week in office.
$63k-115k yearly est. Auto-Apply 5d ago
Remote: Bilingual Call Center Lead Scheduling Specialist - Medical Practices (Orthodontic & Dental Marketing Agency)
Hip 4.0
Pensacola, FL jobs
The New Patient Scheduling Specialist is critical in driving our success by consistently engaging with warm leads through calls, texts, and emails. Their primary responsibility is to schedule high-quality appointments on the practice's calendars, ensuring a seamless and world-class experience for all involved. Every interaction, whether outbound or inbound, is an opportunity to secure new orthodontic or dental patients. The ideal candidate possesses a strong "assume the sale" mentality, working diligently to meet and exceed goals while upholding the highest service and partner satisfaction standards.
RESPONSIBILITIES
Conduct a high volume of outbound calls to potential patients to generate interest and secure appointments.
Follow up consistently with new and warm leads through calls, texts, and emails, ensuring no missed opportunities.
Handle inbound calls from potential patients, providing information and addressing their needs.
Maintain detailed and accurate notes on all leads to ensure seamless follow-up and tracking.
Adhere to a structured daily workflow with minimal supervision, ensuring all tasks are completed efficiently.
Manage and oversee multiple practice pipelines using HighLevel, ensuring leads are nurtured and progressed according to established guidelines.
Contact all new and warm leads daily, adhering to pipeline management protocols to maximize conversion rates.
Schedule high-quality leads onto the practice's calendars, ensuring appointments are well-coordinated and aligned with the practice's availability.
Foster and maintain a professional and productive relationship with the primary contact for each assigned practice.
Report all set appointments at the end of each day to ensure accurate tracking and communication with the team.
Provide real-time feedback on any concerns or obstacles encountered with accounts, escalating to the appropriate department as needed.
Participate in daily team meetings, contributing insights and updates to improve team performance.
REQUIREMENTS
Experience: Proven experience in a high-volume outbound calling or sales role, preferably within healthcare.
Communication Skills: Excellent verbal and written communication skills, with the ability to engage and build rapport with potential patients and partners.
Bilingual (English/Spanish)
Organization: Strong organizational skills, with the ability to manage multiple tasks, leads, and pipelines simultaneously.
Self-motivation: Highly self-motivated and able to follow a structured daily workflow with minimal supervision.
Technical Proficiency: Proficient in using CRM systems, particularly HighLevel, and communication tools such as email, text messaging, and phone systems.
Detail-oriented: Meticulous attention to detail, ensuring accurate record-keeping and thorough follow-up on all leads.
CustomerService: A strong commitment to providing a world-class experience for partners and potential patients, focusing on exceeding expectations.
Problem-solving: Ability to identify and escalate concerns or blocks in the process, with a proactive approach to finding solutions.
Time Management: Effective time management skills, with the ability to prioritize tasks and manage a high volume of leads daily.
Team Collaboration: Ability to work collaboratively with team members and other departments, participating in daily meetings and contributing to overall team success.
ABOUT HIP
At HIP, we don't have clients-we have partners. Everything we do is rooted in a collaborative mindset, where we grow together and succeed together. Our core values aren't just words on a slide; they're how we show up every day to make a difference for our partners, their teams, and their communities.
Bring Your Genius
What are you passionate about? What gets you in a flow state where work doesn't feel like work? Everyone here has something they're great at-a zone where they can bring energy, passion, and focus. That's your genius. It's not about just showing up; it's about showing up with purpose and using your unique talents to push us all forward.
Elevate Others
Success isn't about climbing the ladder alone. It's about lifting others up along the way. Whether it's mentoring a teammate, helping a partner's team crush their goals, or just stepping in to support someone, we're here to make sure everyone around us wins. Elevating others isn't just a nice idea-it's how we get better together.
Drive Value
It's not about just checking the boxes. It's about asking, is this actually working? Does this help our partners succeed? If something's not driving value, we rethink it. We're here to add real, measurable results-not fluff. And sometimes, that means going beyond the usual playbook to figure out what's best for this partner, right now.
Own It
This is simple: take responsibility. If you're in a role, own it. If something needs fixing, fix it. No passing the buck. We trust every person here to show up, take charge, and deliver. It's not about perfection; it's about stepping up and doing the work-together.
These aren't just ideas-they're what make us HIP. Let's live them out every single day.
Brand Promises
At HIP, these promises guide how we serve our
partners
every day. They reflect what we stand for and how we ensure meaningful impact.
We Are More Than Marketing
It's not just about running ads or generating leads. That's just the starting point. HIP goes deeper to help partners grow their practices, strengthen their teams, and build scalable systems. Marketing is only one piece of the puzzle. The bigger picture is about transforming practices for long-term success.
We Provide a Holistic Approach
Everything in a practice is interconnected-operations, team structure, marketing, and patient experience. HIP takes a step back to look at the full picture. It's not about quick fixes but about ensuring that every piece works together to create sustainable growth.
We Provide a White Glove Experience
HIP aims to deliver an elite level of service in every interaction. Whether it's a call, a meeting, or a solution, partners should feel valued and supported at every step. It's about creating an experience where partners know their success is always the priority.
We Go Beyond the Business
HIP is focused on building real relationships with partners. It's not just about numbers or transactions-it's about understanding their goals, challenges, and vision. When there's trust and connection, the partnership goes beyond just business. It creates a foundation for mutual success.
BENEFITS
401(k) matching
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days)
Remote position
SCHEDULE
8-hour shift
8 am- 5 pm (CST, MST, or PST)
Training may be conducted 8 am - 5 pm CST (first 30 days)
Monday to Friday
COMPENSATION
$42,000- $50,000 Base Salary
Commission with an earning potential of approximately $5,000/annually
Total OTE (On Target Earnings) $47,500-$55,000
Full-time W2 position for domestic candidates ONLY
$47.5k-55k yearly Auto-Apply 52d ago
Engineering Associate II - CSR - Program Management
Rtc Aerospace 4.1
Rockford, MI jobs
About RTCA:
RTCA is a precision aerospace and defense manufacturing group built on decades of hands-on machining expertise, with roots spanning more than 50 years. We support mission-critical commercial and government aerospace programs across North America through four U.S. Centers of Excellence operating as an integrated platform with 150+ CNC machines and a team of 250+ professionals.
Unlike large organizations where roles can be narrow, RTCA offers hands-on ownership and real visibility - you understand how your work supports the team, the operation, and the end customer. Our flat structure allows employees to take initiative, grow their skills, and have their contributions recognized, while still providing the stability, advanced technology, and meaningful work of an established aerospace manufacturer.
At RTCA, we believe in teamwork, excellence, and delivering with pride. One Team! One Mission!
How You'll Make an Impact
RTCA Aerospace is seeking a highly capable recent engineering graduate to support program management activities for a large-scale manufacturing project. This role will be embedded in the Rockford operation and will support a major new program originating from RTCA's Corporate Sales Division.
This is a high-visibility, execution-focused role suited for a candidate with strong academic credentials, excellent communication skills, and the ability to manage structured work in a regulated manufacturing environment.
What RTCA Offers
Entry point into aerospace and defense program management
Direct exposure to senior leadership and major customer programs
Defined opportunity for career advancement and increased responsibility
Hands-on experience in a fast-growing manufacturing organization
What you'll be doing as an Engineering Associate II - CSR - Program Management:
Working a Full-time, onsite position at our Rockford, MI location.
Support program management activities for a complex aerospace manufacturing program
Develop and maintain project schedules (Gantt charts), action registers, and milestone tracking
Prepare and deliver customer-facing and internal presentations (PowerPoint)
Maintain program data, metrics, and reports using Excel (cost, schedule, risk, deliverables)
Coordinate across engineering, operations, quality, supply chain, and sales
Support customer communication, meeting preparation, and follow-up actions
Assist with documentation required for military / aerospace programs
Track risks, issues, and corrective actions to closure
Required Qualifications (Education, skills, and experience):
Bachelor's degree in Engineering (Mechanical, Industrial, Manufacturing, Aerospace, or related field)
Recent graduate (0-2 years experience)
Strong academic performance
High proficiency in Microsoft Word, PowerPoint, and Excel
Working knowledge of project scheduling tools and Gantt charts
Excellent written and verbal communication skills
Highly organized, detail-oriented, and deadline-driven
Comfortable working in a structured, compliance-driven environment
Preferred Qualifications (Education, skills, and experience):
Internship or co-op experience in manufacturing, aerospace, or defense
Exposure to program management, operations, or engineering projects
Familiarity with Lean, continuous improvement, or structured problem solving
Interest in long-term growth into program management or operations leadership
Physical Demands :
The physical demands and work environment characteristics described here are representative of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to do the following:
Ability to lift or move up to 50lbs.
Reach forward, up, down and to the side in order to move equipment.
Continuous standing and walking throughout the workday.
Ability to reach with hands and arms; use hands to manipulate, handle, or feel material.
Access, input, and retrieve information from a computer.
Work Environment:
A large percentage of work time is spent in a machine shop where temperatures vary from hot to cold. The environment may also include exposure to noise, dust, fumes, vapor from coolant, etc. Industry standard safety equipment is provided by the Company, and specific notice is posted in areas where safety equipment is required.
Compensation and Benefits:
Employee Benefits: Medical, dental, vision, basic and supplemental life insurance, long-term disability and 401(k) with up to 6% QACA company match.
The Engineering Associate II - CSR - Program Management Compensation range for onsite Michigan applicants is $25/hr - $30/hr commensurate with experience. Some shifts may include shift differential pay rates. Other site ranges may differ.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required.
RTC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Affirmative Action and Disability Accommodation Applicants wishing to receive information on RTC's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact the RTC Human Resources Department. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the RTC Human Resources Department. Candidates will receive consideration without discrimination in accordance with the requirements of article 9 to chapter XVIII of the City of Los Angeles Municipal Code, federal and state laws of California.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department.
$25 hourly Auto-Apply 21d ago
English and Spanish Speaking Call Center Representative
Jerome's Furniture 4.3
San Diego, CA jobs
English and Spanish Speaking Call Center Representative English Speaking Starting Pay: $18.00/hr Spanish Speaking Starting Pay: $19.00/hr Pay Range: $18.00-$26.00 If you would like to join a team that has fun loving, creative, hardworking and successful people, you need to APPLY TODAY !! JOB SUMMARY: To provide the highest level of customerservice, while continually improving and increasing efficiency. DELIVERY SUPPORT ESSENTIAL DUTIES AND RESPONSIBILITIES: ● Provides courteous and professional customerservice to customers.
● Completes the E/E report.
● Knows computer functions and is proficient in E1 and C1.
● Assist customers with their delivery time frame and current status.
● Informs customers of delivery updates regarding driver's route if any delays and/or call a heads.
● Confirms delivery with customers to assure their delivery of goods was to their satisfaction.
● Provides delivery support to the drivers.
● Respond to all emails; includes internal emails, shorts, customer emails, or any other emails to
delivery support
● Answer all incoming calls from all queues
● Completes the SDD calls/txt report @2pm, 4pm, 6pm
● NAH/PPD report @9am, 1pm, 4p, 8pm
● Delivery progress outcome comments- check throughout the day. Check for discrepancies
● Respond to all code change request emails
● Inspections on merchandise (going in/out)
● Snapshot code check (delivery)
● Returns merchandise
● Follow ups (external/internal)
● Provide customerservice for any walk-in customers at CPU or lobby if needed ADDITIONAL RESPONSIBILITIES:
● Able to work flexible schedule to include nights, weekends, and holidays
● Has to be able to meet the needs of the company, which may include: relocating and change in
schedules/shifts.
● Needs to be organized, self-driver, and reliable.
● Follows dress code: Professional attire.
● Follows a safe work environment. Jerome's Furniture provides a team-orientated retail environment. We also offer a competitive benefit package including:
401(k) Plan
401(K) matching
Paid Vacation
Paid Sick Days
Paid Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability Insurance
Employee Discount Program
Employee Buying Program
Gym Re-imbursement Program
Family Savings Account
EAP program
**Minimum employment tenure required for most benefits. Jerome's is a smoke and tobacco free environment. Jerome's is a Drug Free Workplace, in as such, all prospective candidates are required to complete and pass a background check and drug screen as a condition of employment, and prior to employment. Jerome's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by Jerome's are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 3 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
Look into all of our career opportunities at ***********************
$18-26 hourly 11d ago
Call Center Representative
All Weather Seal of West Michigan 3.7
Wyoming, MI jobs
Now Hiring: Call Center Representatives Pay: $15/hr base + $5-$35/hr in performance bonuses Type: In-Person | Entry-Level | Part-Time & Full-Time Shifts Available
Why You'll Love Working with Us:
Earn $20-$50/hr with hourly base pay plus uncapped bonuses
Paid training with ongoing coaching and mentorship
Growth opportunities in both the Marketing and CustomerService departments
Fun, supportive team environment focused on collaboration and development
Flexible shifts with evening and weekend options
Kickstart Your Career in Marketing & CustomerService
All-Weather Seal of West Michigan is a trusted leader in home improvement, and we're growing fast! We're looking for energetic, people-oriented individuals to join our Outbound Call Center in Wyoming, MI.
As a Call Center Representative, you'll connect with homeowners who have expressed interest in our services-no cold calling required-to generate leads and schedule appointments. If you're ready to grow your career in a fast-paced, positive environment, this is the opportunity for you!
What You'll Do:
Engage with customers to discuss home improvement needs and generate qualified leads
Set appointments for consultations with our team
Answer questions and provide helpful, accurate product information
Log interactions in our CRM system and maintain up-to-date records
Collaborate with your team to refine skills and reach shared goals
What You Bring:
Strong verbal communication and listening skills
A positive, coachable attitude and team-oriented mindset
Customer-first focus and problem-solving ability
Basic computer knowledge (CRM experience is a plus)
Availability for evening or weekend shifts
Join a company that invests in your success. Apply today and start your journey with All-Weather Seal of West Michigan-where your voice matters, and your growth is a priority.
Salary Description $15-50/hr
$33k-40k yearly est. 60d+ ago
Call Center Representative
All Weather Seal of West Michigan Inc. 3.7
Wyoming, MI jobs
Job DescriptionDescription:Now Hiring: Call Center Representatives Pay: $15/hr base + $5-$35/hr in performance bonuses Type: In-Person | Entry-Level | Part-Time & Full-Time Shifts Available
Why You'll Love Working with Us:
Earn $20-$50/hr with hourly base pay plus uncapped bonuses
Paid training with ongoing coaching and mentorship
Growth opportunities in both the Marketing and CustomerService departments
Fun, supportive team environment focused on collaboration and development
Flexible shifts with evening and weekend options
Kickstart Your Career in Marketing & CustomerService
All-Weather Seal of West Michigan is a trusted leader in home improvement, and we're growing fast! We're looking for energetic, people-oriented individuals to join our Outbound Call Center in Wyoming, MI.
As a Call Center Representative, you'll connect with homeowners who have expressed interest in our services-no cold calling required-to generate leads and schedule appointments. If you're ready to grow your career in a fast-paced, positive environment, this is the opportunity for you!
What You'll Do:
Engage with customers to discuss home improvement needs and generate qualified leads
Set appointments for consultations with our team
Answer questions and provide helpful, accurate product information
Log interactions in our CRM system and maintain up-to-date records
Collaborate with your team to refine skills and reach shared goals
What You Bring:
Strong verbal communication and listening skills
A positive, coachable attitude and team-oriented mindset
Customer-first focus and problem-solving ability
Basic computer knowledge (CRM experience is a plus)
Availability for evening or weekend shifts
Join a company that invests in your success. Apply today and start your journey with All-Weather Seal of West Michigan-where your voice matters, and your growth is a priority.
Requirements:
$33k-40k yearly est. 25d ago
eComm Fulfillment Center Rep - FT
Molson Coors Beverage Company 4.2
Golden, CO jobs
**Requisition ID:** 37394 **Cheers to creating an incredible tomorrow!** At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we're on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward.
We seek, value and respect everyone's unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other's successes.
Here's to crafting careers and creating new legacies.
**Crafted Highlights:**
In the role **Fulfillment Center Coordinator** working in **Golden, CO** you will you set the pace for warehouse activities. The role assists with the development and maintenance of eCommerce policy/procedure manuals and leads all evacuation trainings for new hires as well as quarterly all team evacuation trainings. You will be expected to open/close the eCommerce warehouse and to assist Coordinators with digital operations and inventory responsibilities. You will also ensure new hires have a thorough onboarding training program to set them up for success.
This position reports to the **eCommerce Supervisor** and works closely with the Guest Relations Teams.
**What You'll be Brewing:**
+ Assist eCommerce Inventory Coordinator with Shopify maintenance processes, CounterPoint maintenance processes, receipt and quality control of incoming merchandise, and annual physical inventory
+ Ensure fulfillment timelines have been met per shop site timelines and picked up by UPS and USPS daily
+ Lead and communicate daily priorities and conduct random audits to ensure accuracy of orders
+ Lead all warehouse specific trainings and onboarding of new hires
+ Lead weekly cycle counts, assist with shop site returns/exchanges, assist with shipping claims both with incoming and outgoing shipments, customerservice ('Ask Us') communications via email from shop site, assist with social media needs
+ Pick and pack shop site orders to standard
+ Assist with other warehouse duties as needed
**Key Ingredients:**
+ HS Diploma or GED
+ 1-3 years customerservice experience
+ Knowledge of Shopify backend
+ Strong verbal/written communication, team work, customerservice, and leadership.
+ Must be available 5 days a week (40 hrs.) including some weekends during high volume times.
+ Ability to safely lift up to 50 lbs.
+ Ability to stand for extended periods of time and/or significant walking & climbing of ladders daily.
+ Ability to step in and take charge of difficult situations, think clearly, and act appropriately.
**Beverage Bonuses:**
+ Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
+ On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!
+ We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities
+ We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are
+ Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
+ Ability to grow and develop your career centered around our First Choice Learning opportunities
+ Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences
Applications will be accepted on an on-going basis.
**Job Posting Grade: N/A**
**Job Posting Hourly Rate: $18.50**
Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail ******************** .
$18.5 hourly 11d ago
eComm Fulfillment Center Rep - FT
Molson Coors Brewing Company 4.2
Golden, CO jobs
Cheers to creating an incredible tomorrow! At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we're on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward.
We seek, value and respect everyone's unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other's successes.
Here's to crafting careers and creating new legacies.
Crafted Highlights:
In the role Fulfillment Center Coordinator working in Golden, CO you will you set the pace for warehouse activities. The role assists with the development and maintenance of eCommerce policy/procedure manuals and leads all evacuation trainings for new hires as well as quarterly all team evacuation trainings. You will be expected to open/close the eCommerce warehouse and to assist Coordinators with digital operations and inventory responsibilities. You will also ensure new hires have a thorough onboarding training program to set them up for success.
This position reports to the eCommerce Supervisor and works closely with the Guest Relations Teams.
What You'll be Brewing:
* Assist eCommerce Inventory Coordinator with Shopify maintenance processes, CounterPoint maintenance processes, receipt and quality control of incoming merchandise, and annual physical inventory
* Ensure fulfillment timelines have been met per shop site timelines and picked up by UPS and USPS daily
* Lead and communicate daily priorities and conduct random audits to ensure accuracy of orders
* Lead all warehouse specific trainings and onboarding of new hires
* Lead weekly cycle counts, assist with shop site returns/exchanges, assist with shipping claims both with incoming and outgoing shipments, customerservice ('Ask Us') communications via email from shop site, assist with social media needs
* Pick and pack shop site orders to standard
* Assist with other warehouse duties as needed
Key Ingredients:
* HS Diploma or GED
* 1-3 years customerservice experience
* Knowledge of Shopify backend
* Strong verbal/written communication, team work, customerservice, and leadership.
* Must be available 5 days a week (40 hrs.) including some weekends during high volume times.
* Ability to safely lift up to 50 lbs.
* Ability to stand for extended periods of time and/or significant walking & climbing of ladders daily.
* Ability to step in and take charge of difficult situations, think clearly, and act appropriately.
Beverage Bonuses:
* Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
* On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!
* We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities
* We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are
* Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
* Ability to grow and develop your career centered around our First Choice Learning opportunities
* Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences
Applications will be accepted on an on-going basis.
Job Posting Grade: N/A
Job Posting Hourly Rate: $18.50
Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail ********************.
$18.5 hourly 11d ago
Call Center Representative
R & R Car Company LLC 4.3
Mount Clemens, MI jobs
Job DescriptionJoin our dynamic team at R&R Car Company, where we are seeking a proactive individual to engage with customers and facilitate appointments for our dedicated sales representatives. As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle purchasing process for our clientele.
The ideal candidate possesses exceptional communication skills, both verbal and written, and demonstrates a strong commitment to professionalism. We value individuals who are receptive to feedback, dependable, and possess a positive attitude with a desire for personal and professional growth. Collaboration is key, as we foster a team-oriented environment where every member contributes to our collective success.
Our flexible scheduling options allow for a work-life balance, with shifts available from Monday to Saturday between 9:30am and 7pm, totaling 45-55 hours per week. We are looking to fill 5 days per week, Saturdays required. We understand the importance of accommodating individual preferences and are open to discussing alternative arrangements.
Starting compensation is $14.00 per hour. Additionally, lucrative bonuses are offered, providing ample opportunity for financial growth. As well, this position is 1099.
Duties include but are not limited to:
- Conduct market research to identify potential clients and industries for automotive sales
- Develop and implement strategic plans to target new clientele
- Build and maintain relationships with clients via phone calls, text messages, and emails
- Collaborate with the sales team to develop effective sales strategies
- Provide loan applications to customers and collect necessary documentation for approvals
- Track and report on self-performance, pipeline, and results using CRM software
- Stay up-to-date with industry trends, market conditions, and competitor activities
At R&R Car Company, located in Mt Clemens & Roseville, MI, we are passionate about both vehicles and customer satisfaction. By combining these passions, we deliver a superior car buying experience characterized by a diverse inventory of high-quality used cars, trucks, and SUVs tailored to meet the unique needs of our customers. Join us in providing unparalleled service, reliability, and quality to our valued clientele.
View our website here to see more about us: ****************************
& Our FaceBook page: *************************************
$14 hourly 30d ago
Client Success Specialist
Cpi Card Group 4.6
Littleton, CO jobs
The Client Success Specialist is responsible for managing and improving the client experience by ensuring that all client needs are understood and satisfied, while acting as the subject matter expert and voice of the customer. This is accomplished through building meaningful relationships, delivering timely and effective communication and promptly responding to and resolving any unforeseen issues. The Client Success Specialist interacts with multiple internal departments, communicates with internal and external customers daily, and ensures the cards are produced as specified by the client. The client services specialist is a self-starter, proactive thinker, and a go-getter. The Client Success Specialist will support their assigned Client Operations team which may include Cards, Collateral, or Personalization (Central or Instant Issuance).
Responsibilities
Lead effective meetings with clients and partners, performing prompt follow-up for identified action items
Collaborate with dedicated cross-functional experts to lead investigation into issues and provide quick and effective resolutions
Analyze client data, providing program solutions efficiently and accurately.
Communicate timelines, both internally and externally.
Coordinate with internal departments, including graphics, IT, and production, to ensure all customer needs are met in a timely manner.
Conduct thorough needs analysis for assigned conversions or projects and seek support from customers based on needs.
Understand and manage client expectations and service needs by building and maintaining positive relationships (both internal and external)
Ensure the timely and accurate delivery of client communications; document activity in internal CRM
Identify trends and develop customer specific solutions in collaboration with cross-functional expertise
Bridge unique client needs with internal expertise to provide creative and appropriate solutions
Exceed client expectations by introducing and implementing new and developing solutions and service enhancements
Maintain daily/weekly/monthly Key Performance Indicators (KPIs) for clients and serve as integral contributor to the regular Quarterly Business Review (QBR) process
Ensure coordination of accurate billing, timely processing of client orders, response to inquiries and scheduling or attending meetings/calls, as needed.
Qualifications
Strong analytical problem-solving skills, identifying and resolving unique problems.
Excellent written and oral communication skills as well as strong interpersonal skills.
Demonstrated critical thinking, strong organizational and process-oriented skills including ability to handle multiple projects and details simultaneously and accurately, including good decision making and troubleshooting skills
Demonstrated ability to interact and collaborate effectively with others in a diverse environment and to build and maintain positive, professional relationships both internally and externally, and in-person or virtually.
Ability to handle pressure of multiple deadlines while maintaining composure and professionalism.
Demonstrated ability to deliver client-focused solutions based on client needs
Strong customerservice and communication skill, including active listening, meeting facilitation, and presenting.
Proficient in Microsoft Excel and Word; VBA/Macros
Skilled in managing multiple concurrent projects, activities and tasks under time constraints
Proficient communication skills including reading, writing and speaking in English.
Requirements:
Bachelor's Degree in Business or Communications, or equivalent experience
2+ years of client services and/or account management experience
Retail banking or financial service industry experience, preferred
Physical Demands:
Work is conducted primarily in a seated position with extensive use of office equipment and requires walking, bending, reaching, and stooping on an occasional basis. Frequently required to work at a desk on a computer. Work involves dealing with detail, accuracy, and extensive human interaction.
This role requires the ability to work from home in a virtual environment, where the following is required;
reliable high-speed Internet access (hot-spot not acceptable)
dedicated distraction-free home work environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Company Overview:
CPI Card Group is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. Learn more at *********************
Benefits:
Competitive pay rates and an inclusive, empowering and rewarding culture.
Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.
CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.