Connection center associate job description

Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today's 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Fanatics' partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.

As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we're a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

The Seasonal Retail Associate is responsible for carrying out the front line selling effort, driving sales revenue for the organization, creating the ultimate shopping experience for our fans and maintaining retail standards through back of house operations. Seasonal Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team.

The Seasonal Retail Associate will be expected to work a part-time schedule which can include days, nights, and weekends.

General Duties and Responsibilities:Greet fans and ask questions to help make their shopping experience an enjoyable one Make recommendations based on observations and conversations with fans Help execute a brand connection by ensuring fans enjoy a top notch shopping experience Maintain sales floor and/or stockroom standards with an eye to detail Process sales transactions via the Fanatics Point of Sale System (POS) Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented Perform additional responsibilities as directed by the management team

Education, Experience and Requirements:Minimum 18 years of age, High School graduate or equivalent Past experience working in retail or sales preferred Ability to work independently and responsibly in a fast-paced environment Availability to work extended hours on game days and during events Foreign language skills are a plus

Job Knowledge, Skills and Abilities:Possess a fun, professional demeanor Demonstrated ability to build product knowledge of Team/League inventory Demonstrated ability to work as a member of a team in fast paced environments, servicing a diverse fan base Ability to maintain high standards of organization and cleanness Proven ability to overcome obstacles while maintaining a positive, can do attitude Strong verbal communication skills

Physical Demands:Regularly required to sit stand, reach, bend and move about the facility as needed Must be able to lift and carry up to 30 lbs.Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop
This particular venue currently requires all employees to be fully vaccinated against COVID-19.

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics' fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

The Sample Center Associate will report to the Sample Center Coordinator, or a comparable position, and is responsible for supporting the Sample Center with essential duties and responsibilities on a daily basis. Performs essential duties and responsibilities of the Sample Center, including maintaining inventories, filling & preparing jars of chemicals, and packaging and shipments.
Duties/Responsibilities:


Compile, fill, process, close & ship sample requests: utilize computer system to receive requests, fill and label jars of chemicals, pack and ship out packages.
Maintain ample stock of filled jars
Monitor supply levels: stock of boxes, jars, packing materials and other supplies
Maintain sample center in organized structure and in accordance with 5S standards
Maintain a clean and organized workplace that enables chemical handling and packaging activities to be completed according to defined safety & quality standards
Follow all safety procedures related to chemical handling & package handling
Communicate with select individuals within Operations and Marketing


Required Skills/Abilities:


Excellent verbal communication skills.
Excellent organizational skills and strong attention to detail.
Excellent analytical skills
Clear and effective written and verbal communication skills.
Proficient with Microsoft Office Suite or related software.
Efficient time management skills.
Ability to read and understand manuals and maintain proper records.
Ability to collaborate with others and work independently
Ability to identify key details
Ability to troubleshoot and solve problems


Education and Experience:


Minimum of Associates Degree from a two year or technical school, or six months to one-year related experience/training.
Experience with chemical handling.
Knowledge of ISO 9001 and EFFCI is preferred.
Understanding of current OSHA/Process Safety practices & procedures is preferred.


Physical Requirements:


Located partially in an office and partially in a chemical packaging and shipping laboratory environment.
Prolonged periods of sitting at a desk and working on a computer.

Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws.

Join a team of more than 32,000 team members, comprised of our home office and over 229 clubs and 7 distribution centers. We're committed to delivering value and convenience to our Members, helping them save every day on everything they need for their family and home. BJ's Wholesale Club offers a collaborative, team-oriented environment where all team members can learn, grow and excel.

Responsible for demonstrating and promoting products to increase sales by educating and informing our members of product features. Merchandise products in innovative and eye-catching ways. Maintain a clean work environment by following company safety and sanitation procedures.
Team Members:

* Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures, and compliance.
* We strive for flawless execution and hold ourselves accountable.
* Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
* Ensure a safe and positive environment for our members and each other.
* Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
* Move with speed and agility in everything we do.
* Innovate and adapt so we can move as fast as the world around us.
* Maintain a friendly and positive attitude

Members:

* Deliver service excellence through all points of contact.
* Resolve and deescalate to address every member concern.
* Ensure a safe and positive environment and experience for the members.
* Daily commitment to GOLD Member Standards
* Greet, Anticipate, Appreciate (GAA) • Fast, Friendly Full, Fresh, Clean

Major Tasks, Responsibilities, and Key Accountabilities

* Serves Members at the sample center. Answers questions and recommends products.
* Prepares food items for sampling using food preparation equipment, including food utensils, small convection oven, food service warmers, condiment dispensers.
* Receives and stores food items in the freezer and cooler.
* Keeps the food, supply, and sample area neat and clean.
* Stocks utensils, cups, napkins, condiments, and other items when necessary
* Cleans all cooking equipment and areas exposed to food products, including countertops and food preparation areas.
* Displays, stocks, rotate, and stores products following food safety, food freshness, and product handling policies and procedures.
* Ensures that all products are fresh and meet company quality standards. Checks for out-of-date products daily and follows appropriate product salvage policies and procedures.
* Follows all company safety and sanitation procedures.
* Breaks down, cleans and sanitizes all food service areas at the close of business.
* Maintains all club policies and procedures.
* Performs other duties as assigned, including working in other departments as needed.
* Regular, predictable, full attendance is an essential function of this job

Qualifications

* Food service experience preferred.
* Prior experience working in a customer service environment preferred
* At least 18 years of age.

Job Conditions

* Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
* Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance.
* Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.