ConnectiveRx jobs in Pittsburgh, PA - 31833 jobs

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path-allowing patients to build trusting relationships with their medication brands. We're not only committed to taking the pain out of the prescription process, but we're also devoted to bringing the brightest minds together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Manager, Launch Excellence is an energetic, highly collaborative, and passionate patient services leader responsible for helping design both customized and scalable solutions for program launches and transitions. The role focuses on achieving strategic project goals, operational effectiveness, risk mitigation, and revenue optimization. The incumbent will participate in customer discovery and consultation, the design of efficient and effective program solutions, and the implementation and operational launch of those solutions. Responsibilities Essential Functions Assist the Director, Launch Excellence with program launch design sessions and lead the creation of Program Design Documents and key deliverables, including business requirements, business rules documentation, patient and healthcare provider journey diagrams, strategic roadmaps, blueprint development, and gap analyses. Partner with external and internal stakeholders to gather, understand, synthesize, prioritize, and define business objectives that inform requirements and development sessions across operations, analytics, quality, and outcomes measurement, ensuring alignment with both short- and long-term brand strategies. Facilitate and participate in cross-functional development and review of operational assets such as process flows, business rules, correspondence, training materials, and IT documentation to ensure comprehensiveness, consistency, and alignment with customer business objectives. Collaborate with Product Management to ensure program solutions are designed and implemented effectively and in alignment with ConnectiveRx capabilities and product offerings. Work closely with Operations to confirm services can be delivered with quality. Identify and track strategic and technical opportunities during program launch design to continuously enhance capabilities and delivery. Support Project Management and implementation teams by tracking requirement status, navigating scope changes, collecting client deliverables, and adjusting requirements as needed. Support sales initiatives at the discretion of the VP, Launch Excellence. Perform other duties as assigned. Qualifications Education/Degree Requirements/Certifications Bachelor's degree in business, health, science, marketing, communications, or related discipline, or equivalent experience Experience At least 5 years of patient services experience, including at least 1 year of customer consulting or related experience Experience in life sciences, pharmaceuticals, or the healthcare industry Knowledge Understanding of patient support and affordability services within the pharmaceutical industry, including market dynamics, commercial strategy development, and product launch design Ability to influence audiences, facilitate solution design, and lead discussions such as program journey mapping, phased roadmaps, and executive-level requirement gathering sessions Familiarity with compliance and security standards, policies, and risk management Skills Strong customer management skills with an analytical and strategic approach Outstanding verbal and written communication skills, with the ability to make complex concepts easy to understand Strong analytical, planning, and organizational skills, with the ability to manage competing priorities Competencies Communication : Actively listens and communicates clearly, tailoring messages to different audiences and ensuring key points are understood Relationship Management : Builds and manages strong relationships with stakeholders to provide service and support organizational goals Process Knowledge : Identifies, documents, and monitors key processes, while developing frameworks for process improvement Program/Project Management : Plans, organizes, and manages resources to ensure projects and programs are delivered successfully Travel or Physical Requirements Occasional travel, approximately 10-20%, for customer meetings and collaboration at other ConnectiveRx office locations Compliance Requirements Adhere to all Company Policies, Procedures, and training consistent with ConnectiveRx's Information Security and Compliance Programs, including SOC1, SOC2, PCI, and HIPAA. Maintain strict compliance with company and client policies regarding business rules and ethics, as well as applicable local, state, and federal laws. Compensation & Benefits: This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities. Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company's 401(k) plan, with employer contributions where applicable. Time-Off & Holidays: ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee's first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year. The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations. Posted Salary Range USD $91,900.00 - USD $0.00 /Yr.

Host Healthcare is seeking a travel CVOR Technologist for a travel job in Newark, New Jersey. Job Description & Requirements Specialty: CVOR Technologist Discipline: Allied Health Professional Duration: 13 weeks 40 hours per week Shift: 10 hours, days Employment Type: Travel Host Healthcare Job ID #a1fVX000002Wk09YAC. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Surgical Technician - CVOR About Host Healthcare At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment. Travel comfortably with Host Healthcare. Benefits Referral bonus School loan reimbursement Vision benefits Wellness and fitness programs Company provided housing options License and certification reimbursement Life insurance Medical benefits Mileage reimbursement Pet insurance Discount program Employee assistance programs Guaranteed Hours Health savings account Holiday Pay 401k retirement plan Continuing Education Dental benefits

LRS Healthcare - Allied is seeking a travel Physical Therapist for a travel job in Vineland, New Jersey. Job Description & Requirements Specialty: Physical Therapist Discipline: Therapy 36 hours per week Shift: 12 hours, flexible Employment Type: Travel LRS Healthcare - Allied Job ID #14-15923. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About LRS Healthcare - Allied LRS Healthcare can lend a hand to take your career to new heights and places. As an industry leader in healthcare staffing, we work to connect you with jobs at top of the line facilities in the locations you've always wanted to live and visit. LRS is truly a full service medical staffing agency, so we take care of everything from housing and travel expenses to your itinerary, too. We handle it all because we want to be with you throughout your journey - not just your next placement. As a medical staffing agency that fosters long relationships with their employees, we're determined to help amplify your personal and career growth through placement. We identify both temporary and permanent positions for candidates, and even some temp-to-perm positions that begin as 13-week programs. We have many positions available across the country, so let's discuss what would be a good fit for you! Benefits: Medical, Dental, and Vision Short-Term Disability Long-Term Disability Life Insurance 401(k) Certification & License Reimbursement Refer-a-friend Bonus Program Direct Deposit - Weekly 24-Hour Support

Host Healthcare is seeking a travel Cath Lab Technologist for a travel job in Pompton Plains, New Jersey. Job Description & Requirements Specialty: Cath Lab Technologist Discipline: Allied Health Professional Duration: 12 weeks 40 hours per week Shift: 10 hours, days Employment Type: Travel Host Healthcare Job ID #a1fVX000002aiNxYAI. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Cath Lab Tech About Host Healthcare At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment. Travel comfortably with Host Healthcare. Benefits Referral bonus School loan reimbursement Vision benefits Wellness and fitness programs Company provided housing options License and certification reimbursement Life insurance Medical benefits Mileage reimbursement Pet insurance Discount program Employee assistance programs Guaranteed Hours Health savings account Holiday Pay 401k retirement plan Continuing Education Dental benefits

Wellspring Nurse Source is seeking a travel Pharmacist for a travel job in State College, Pennsylvania. Job Description & Requirements Specialty: Pharmacist Discipline: Allied Health Professional 40 hours per week Shift: 10 hours, days Employment Type: Travel Wellspring Nurse Source Job ID #34343136. Pay package is based on 10 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Allied Pharmacist About Wellspring Nurse Source Wellspring is nurse owned and operated which means that we get you, we stand behind you, and we advocate for you. We are 100% committed to helping you find your best job at the best rate. We are unwavering in our commitment to supporting our clinicians on every step of their travel adventure, assisting with everything from onboarding and payroll to on-the-job clinical support with a dedicated Clinician Success Team. You're not just a number at Wellspring, you're a valued member of our family. Join us and experience the Wellspring difference.

Wellspring Nurse Source is seeking a travel nurse RN OR - Operating Room for a travel nursing job in State College, Pennsylvania. Job Description & Requirements Specialty: OR - Operating Room Discipline: RN Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Wellspring Nurse Source Job ID #35454316. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN Pre and Post Op About Wellspring Nurse Source Wellspring is nurse owned and operated which means that we get you, we stand behind you, and we advocate for you. We are 100% committed to helping you find your best job at the best rate. We are unwavering in our commitment to supporting our clinicians on every step of their travel adventure, assisting with everything from onboarding and payroll to on-the-job clinical support with a dedicated Clinician Success Team. You're not just a number at Wellspring, you're a valued member of our family. Join us and experience the Wellspring difference.

Host Healthcare is seeking a travel Physical Therapist for a travel job in Wall Township, New Jersey. Job Description & Requirements Specialty: Physical Therapist Discipline: Therapy Duration: 13 weeks 40 hours per week Shift: 8 hours, nights Employment Type: Travel Host Healthcare Job ID #a1fVJ000007hpfxYAA. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Physical Therapist About Host Healthcare At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment. Travel comfortably with Host Healthcare. Benefits Referral bonus School loan reimbursement Vision benefits Wellness and fitness programs Company provided housing options License and certification reimbursement Life insurance Medical benefits Mileage reimbursement Pet insurance Discount program Employee assistance programs Guaranteed Hours Health savings account Holiday Pay 401k retirement plan Continuing Education Dental benefits

Wellspring Nurse Source is seeking a travel nurse RN Clinic for a travel nursing job in State College, Pennsylvania. Job Description & Requirements Specialty: Clinic Discipline: RN 40 hours per week Shift: 8 hours, days Employment Type: Travel Wellspring Nurse Source Job ID #35129043. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN Clinic/Dr Office About Wellspring Nurse Source Wellspring is nurse owned and operated which means that we get you, we stand behind you, and we advocate for you. We are 100% committed to helping you find your best job at the best rate. We are unwavering in our commitment to supporting our clinicians on every step of their travel adventure, assisting with everything from onboarding and payroll to on-the-job clinical support with a dedicated Clinician Success Team. You're not just a number at Wellspring, you're a valued member of our family. Join us and experience the Wellspring difference.

Aequor Allied is seeking a travel Speech Language Pathologist for a travel job in Piscataway, New Jersey. Job Description & Requirements Specialty: Speech Language Pathologist Discipline: Therapy 30 hours per week Shift: 6 hours Employment Type: Travel Therapy Staff Job ID #1711654. Pay package is based on 6 hour shifts and 30 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Speech Language Pathologist

Access Healthcare is seeking a travel Pathology Assistant for a travel job in Philadelphia, Pennsylvania. Job Description & Requirements Specialty: Pathology Assistant Discipline: Allied Health Professional 40 hours per week Shift: 8 hours, days Employment Type: Travel Access Healthcare Job ID #74910192. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Access Healthcare Access Healthcare aims to provide superior service to our nursing family by providing around the clock support, competitive pay packages and an unmatched benefits package! Unlike other agencies, we offer a true family feel and work with you to find the placement that is right for you. We offer one of the top leading pay packages in the industry and we are ready to get you the money you deserve! Access Healthcare was founded by two travel nurses, Danielle and Diego, who had a dream and a shared vision of creating an agency which all nurses would want to work with. Our passion has led us to where we are today as one of the top 10 agencies in our home state of New Jersey, with access to contracts in all 50 states! We encourage you to join our team and we cannot wait to get to know you!

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path-allowing patients to build trusting relationships with their medication brands. We're not only committed to taking the pain out of the prescription process, but we're also devoted to bringing the brightest minds together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Manager, Patient Support - Hub reports to the Director, Patient Support - Hub and is responsible for managing 45-60 staff members across one or more teams. This role oversees the delivery of patient support healthcare services that facilitate access to prescription medications, including benefit verifications, non-clinical case management, prior authorization and appeal support, and specialty pharmacy triage. The Manager oversees medium to small-scale programs with budgets under $10M, ensuring optimal use of program documentation and training materials. This position partners with internal stakeholders to implement updates, leads talent identification and onboarding efforts, tracks team credentialing, and may plan and lead Faux Hub operations under Director oversight. The focus of this role is on meeting company objectives and fulfilling client commitments. Responsibilities Service Delivery and Program Setup: Oversees medium-sized and small programs, ensures use of current documentation and training materials, partners with hub service delivery on necessary updates, identifies onboarding talent, and tracks credentialing. May plan and lead Faux Hub activities under Director oversight. Documentation Management: Collaborates with Service Delivery and Training to provide feedback on program-specific training. Approves training decks at implementation and following quarterly reviews. Updates SOPs post-implementation based on changes from Service Delivery. Ensures supervisors track and report credentialing and retraining. Financial Responsibility: Ensures accuracy of monthly client invoicing in partnership with program management. Escalates billing, reporting, or service concerns. Monitors overtime to ensure cost-effective utilization. Organizational Collaboration: Partners with program management to execute brand programs and works with technical teams for issue resolution and prioritization. Change Management and Communication: Supports change initiatives at the team level, ensures effective implementation, and maintains a visible presence for staff. Communicates corporate and client messages, aligns with program managers, and disseminates strategy to teams with Director support. Escalation Management: Supports program management with operational escalations from clients or field teams. Serves as an escalation point for supervisors, engaging the Director for complex issues. Relationship Management: Engages with clients as required by program management. Manages internal relationships across Hub Operations and other departments, and may support Director with vendor relationships. People Management: Manages leaders of leaders and ensures communication and accountability within teams. Reviews scorecards and queue management, oversees performance improvement plans, and provides ongoing feedback through coaching and annual reviews. Qualifications Education/Certifications Bachelor's degree in business, marketing, communications, or related field, or equivalent of 7 years related experience. Experience Minimum of 3 years operational experience, with at least 2-3 years of leadership experience. Prior management experience in a patient support hub or healthcare setting preferred. Knowledge Familiarity with healthcare or pharmaceutical processes, terminology, and regulations. Skills Strong leadership abilities with excellent oral and written communication. Exceptional organizational skills and ability to drive world-class customer service and patient outcomes. Demonstrated empathy toward patients and customers. Creative problem-solving skills and ability to manage ambiguity and complex situations. Skilled at operational execution and driving results. Competencies Process Knowledge: Identifies, documents, and monitors key processes to achieve business results. Implements process improvements and ensures compliance with procedures. Decision Quality: Makes informed and timely decisions, balancing analysis, judgment, and compliance. Service Orientation: Anticipates and addresses customer needs with empathy, courtesy, and a focus on improving service delivery. Consultation and Communication: Provides guidance to stakeholders, offers solutions based on best practices, and supports organizational initiatives such as change management and restructuring. Travel and Physical Requirements Occasional travel between company offices or client locations (5% or less annually). Work schedule supports an 8 AM - 8 PM contact center, with flexibility for evenings, weekends, and business needs. This is an in-office/on-site position. Compliance Requirements Adheres to all company policies and procedures, as well as information security and compliance programs including SOC1, SOC2, PCI, and HIPAA. Maintains strict compliance with company and client business rules, ethics, and applicable local, state, and federal laws. Compensation & Benefits: This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities. Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company's 401(k) plan, with employer contributions where applicable. Time-Off & Holidays: ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee's first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year. The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations. Posted Salary Range USD $61,900.00 - USD $89,500.00 /Yr.

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path-allowing patients to build trusting relationships with their medication brands. We're not only committed to taking the pain out of the prescription process, but we're also devoted to bringing the brightest minds together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts. Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring access to essential medications! We seek a compassionate individual to engage with Medical Insurance Payers and Pharmacy Benefit Managers, playing a vital role in identifying and documenting coverage options for retail and specialty medications. Why work with us? Immerse yourself in an excellent company culture with fun events and volunteer opportunities. Enjoy competitive benefits, including medical, dental, vision, and more. Please take advantage of our 401k package with a dollar-for-dollar match-up. Generous PTO and paid holiday days are offered. Embrace opportunities for professional and personal growth in our team-oriented atmosphere. Responsibilities What you will do: Connect with Payers and Pharmacy Benefit Managers via outbound calls to verify patient insurance coverage and uncover available Medical and Pharmacy benefits. Communicate case details to relevant internal or external parties, fostering effective collaboration. Identify potential mechanisms for quick access to therapy by recognizing any payer coverage restrictions. Showcase your ability to contribute effectively, whether working independently or in small workgroups. Meet production and time completion goals with a focus on maintaining high-quality customer service standards in accordance with federal and state regulations. Accurately document payer Prior Authorization and Appeals protocols, ensuring meticulous attention to detail. Participate in special projects and embrace additional duties as required, contributing to a dynamic work environment. Maintain a comprehensive repository of payer or brand-specific coverage information. Engage in training and process improvement initiatives to enhance your professional growth. Qualifications What we need from you: A high school diploma or equivalent is required; a Bachelor's degree is preferred. Minimum of 2 years of experience in customer service, insurance, benefits, marketing, sales, or a related area is required, or a Bachelor's degree with one year of relevant experience. Preferred experience in a healthcare environment focusing on third-party benefits verification. Understanding of commercial insurance concepts, including coverage policies, major medical benefits, and knowledge of government and patient assistance programs. Highly proficient in computer skills, including Microsoft tools, working from dual monitors, etc. Strong email correspondence and personal documentation skills. Fundamental analytic and problem-solving skills with excellent time management. Demonstrated professional customer service experience with high attention to detail. Be a critical thinker who is adaptable and results-driven. Compensation & Benefits: Compensation for this role varies based on factors such as location, relevant skills, experience, and capabilities. Employees at ConnectiveRx can enroll in comprehensive benefit plans, including medical, dental, vision, life, and disability insurance. The company retains the right to update or modify health, welfare, and other fringe benefit policies. Employees may also participate in the company's 401(k) plan. Time-Off & Holidays: ConnectiveRx provides paid time off (PTO) to non-exempt employees for vacations and personal leave. For sick leave, eligible non-exempt employees receive Sick Time Off (STO) in accordance with company policy. PTO and STO are prorated during the first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with floating holidays prorated in the first year. The company is committed to maintaining competitive benefits and reserves the right to adjust employee offerings, including PTO, STO, and holiday policies, in compliance with applicable laws and regulations. Posted Salary Range USD $15.26 - USD $22.00 /Hr.

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path-allowing patients to build trusting relationships with their medication brands. We're not only committed to taking the pain out of the prescription process, but we're also devoted to bringing the brightest minds together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Manager, Patient Support - Hub reports to the Director, Patient Support - Hub and is responsible for managing 45-60 staff members across one or more teams. This role oversees the delivery of patient support healthcare services that facilitate access to prescription medications, including benefit verifications, non-clinical case management, prior authorization and appeal support, and specialty pharmacy triage. The Manager oversees medium to small-scale programs with budgets under $10M, ensuring optimal use of program documentation and training materials. This position partners with internal stakeholders to implement updates, leads talent identification and onboarding efforts, tracks team credentialing, and may plan and lead Faux Hub operations under Director oversight. The focus of this role is on meeting company objectives and fulfilling client commitments. Responsibilities Service Delivery and Program Setup: Oversees medium-sized and small programs, ensures use of current documentation and training materials, partners with hub service delivery on necessary updates, identifies onboarding talent, and tracks credentialing. May plan and lead Faux Hub activities under Director oversight. Documentation Management: Collaborates with Service Delivery and Training to provide feedback on program-specific training. Approves training decks at implementation and following quarterly reviews. Updates SOPs post-implementation based on changes from Service Delivery. Ensures supervisors track and report credentialing and retraining. Financial Responsibility: Ensures accuracy of monthly client invoicing in partnership with program management. Escalates billing, reporting, or service concerns. Monitors overtime to ensure cost-effective utilization. Organizational Collaboration: Partners with program management to execute brand programs and works with technical teams for issue resolution and prioritization. Change Management and Communication: Supports change initiatives at the team level, ensures effective implementation, and maintains a visible presence for staff. Communicates corporate and client messages, aligns with program managers, and disseminates strategy to teams with Director support. Escalation Management: Supports program management with operational escalations from clients or field teams. Serves as an escalation point for supervisors, engaging the Director for complex issues. Relationship Management: Engages with clients as required by program management. Manages internal relationships across Hub Operations and other departments, and may support Director with vendor relationships. People Management: Manages leaders of leaders and ensures communication and accountability within teams. Reviews scorecards and queue management, oversees performance improvement plans, and provides ongoing feedback through coaching and annual reviews. Qualifications Education/Certifications Bachelor's degree in business, marketing, communications, or related field, or equivalent of 7 years related experience. Experience Minimum of 3 years operational experience, with at least 2-3 years of leadership experience. Prior management experience in a patient support hub or healthcare setting preferred. Knowledge Familiarity with healthcare or pharmaceutical processes, terminology, and regulations. Skills Strong leadership abilities with excellent oral and written communication. Exceptional organizational skills and ability to drive world-class customer service and patient outcomes. Demonstrated empathy toward patients and customers. Creative problem-solving skills and ability to manage ambiguity and complex situations. Skilled at operational execution and driving results. Competencies Process Knowledge: Identifies, documents, and monitors key processes to achieve business results. Implements process improvements and ensures compliance with procedures. Decision Quality: Makes informed and timely decisions, balancing analysis, judgment, and compliance. Service Orientation: Anticipates and addresses customer needs with empathy, courtesy, and a focus on improving service delivery. Consultation and Communication: Provides guidance to stakeholders, offers solutions based on best practices, and supports organizational initiatives such as change management and restructuring. Travel and Physical Requirements Occasional travel between company offices or client locations (5% or less annually). Work schedule supports an 8 AM - 8 PM contact center, with flexibility for evenings, weekends, and business needs. This is an in-office/on-site position. Compliance Requirements Adheres to all company policies and procedures, as well as information security and compliance programs including SOC1, SOC2, PCI, and HIPAA. Maintains strict compliance with company and client business rules, ethics, and applicable local, state, and federal laws. Compensation & Benefits: This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities. Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company's 401(k) plan, with employer contributions where applicable. Time-Off & Holidays: ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee's first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year. The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations. Posted Salary Range USD $61,900.00 - USD $89,500.00 /Yr.

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path-allowing patients to build trusting relationships with their medication brands. We're not only committed to taking the pain out of the prescription process, but we're also devoted to bringing the brightest minds together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts. The primary purpose of this position is to engage in and maintain regular communication with physicians, medical office staff, outside sales representatives, and internal medical staff to support, document, and coordinate patient hub services. This communication will routinely be in the form of inbound phone calls, issue ticket management, and live chat. Team members will work interactively with patients and their healthcare providers to complete enrollment activities, coordinate the distribution of specialty pharmaceuticals, answer basic program inquiries, and help coordinate access to therapies through the patient's healthcare provider. Patient Support Specialist typically works in a support capacity to benefit verification representatives, senior benefit verification representatives, and management as a first line of contact for all inbound calls, live chats, and issue tickets. Responsibilities What you will do: Speaks with medical office staff by phone and chat software to answer basic program inquiries. Adheres to program-approved talking points and/or scripting for all inbound call interactions. Answers appropriate technical questions and/or triage calls to the assigned concierge or case manager. Works on problems of limited scope. Follows standard operating procedures in analyzing data from which answers can be readily obtained. Builds stable working relationships internally. Performs data entry tasks in multiple systems. Follows up via phone, mail, and/or fax for missing enrollment information and documents interactions accordingly in the ticket management system. Coordinates access to appropriate support services, including reimbursement counseling, Patient Access and Copay Assistance programs, and general support. May participate in special department or related projects, as needed. Other duties as assigned. Qualifications What we need from you: High school diploma or equivalent required. Bachelor's degree or equivalent experience in business, hospital administration, marketing, or related field preferred. Minimum of 1 year experience in customer service, insurance verification, or related area required. Health care environment with third-party benefits verification experience. Prior phone customer service experience. Knowledge of the US Healthcare/Insurance system and the essential parties involved in a patient's access to benefits. Understanding proper conduct in an office environment, phone etiquette, and interpersonal relationships. Ability to read and interpret training manuals, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence using computer applications. Excellent verbal skills and knowledge of medical terms. Ability to work efficiently in Microsoft Office, including the creation of spreadsheets in Excel and the ability to take notes via computer keyboard during telephone conversations. Ability to interpret various instructions furnished in written, oral, diagram, or schedule form. Ability to reason and react quickly and in the least disruptive manner possible to the office or physician. Proficient in conflict resolution over the phone and maintenance of professional phone demeanor of all time. Why work with us? Immerse yourself in an excellent company culture with fun events and volunteer opportunities. Enjoy competitive benefits, including medical, dental, vision, and more. Please take advantage of our 401k package with a dollar-for-dollar match-up. Generous PTO and paid holiday days are offered. Embrace opportunities for professional and personal growth in our team-oriented atmosphere. Compensation & Benefits: This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities. Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company's 401(k) plan, with employer contributions where applicable. Time-Off & Holidays: ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee's first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year. The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations. Posted Salary Range USD $15.26 - USD $19.00 /Hr.

Aequor Allied is seeking a travel Respiratory Therapist for a travel job in Summit, New Jersey. Job Description & Requirements Specialty: Respiratory Therapist Discipline: Allied Health Professional Duration: 13 weeks 36 hours per week Shift: 12 hours Employment Type: Travel Therapy Staff Job ID #1711467. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Respiratory Therapist - Hospital

Host Healthcare is seeking a local contract Physical Therapist for a local contract job in Bordentown, New Jersey. Job Description & Requirements Specialty: Physical Therapist Discipline: Therapy Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Local Contract Host Healthcare Job ID #La1fVJ000007hkpxYAA. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Physical Therapist About Host Healthcare At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment. Travel comfortably with Host Healthcare. Benefits Referral bonus School loan reimbursement Vision benefits Wellness and fitness programs Company provided housing options License and certification reimbursement Life insurance Medical benefits Mileage reimbursement Pet insurance Discount program Employee assistance programs Guaranteed Hours Health savings account Holiday Pay 401k retirement plan Continuing Education Dental benefits

Aequor Allied is seeking a travel Cath Lab Technologist for a travel job in Pompton Plains, New Jersey. Job Description & Requirements Specialty: Cath Lab Technologist Discipline: Allied Health Professional Duration: 13 weeks 40 hours per week Shift: 10 hours Employment Type: Travel Therapy Staff Job ID #1711686. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Cath Lab Tech - Cath Lab Tech

Wellspring Nurse Source is seeking a travel nurse RN School RN for a travel nursing job in Philadelphia, Pennsylvania. Job Description & Requirements Specialty: School RN Discipline: RN Duration: 36 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Position Overview We are seeking a flexible and reliable Licensed Practical Nurse (LPN) to serve as a Float Nurse supporting student field trips and on-site health services. This role is ideal for an LPN who enjoys variety in their day, works well in dynamic environments, and is comfortable providing both routine and emergency nursing care. Key Responsibilities Field Trip Nursing Support Accompany students on school field trips as the designated nurse Provide care for students with diabetes, including blood glucose monitoring and related support Administer emergency seizure medications, typically via intranasal route, in accordance with physician orders and school protocols Monitor student health needs during off-site activities and respond appropriately to medical concerns or emergencies Communicate effectively with school staff, parents, and healthcare providers as needed On-Site Nursing Support (When No Field Trips Are Scheduled) Float between school buildings to assist school nurses Support student health screenings and routine health assessments Provide general nursing assistance as directed by the school health team Maintain accurate documentation in compliance with school and healthcare regulations Qualifications Active Licensed Practical Nurse (LPN) license in good standing Experience with diabetes care required Experience administering seizure rescue medications (or willingness to be trained) Ability to remain calm and act decisively in emergency situations Strong communication and teamwork skills Wellspring Nurse Source Job ID #35489296. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN RN - School Nurse About Wellspring Nurse Source Wellspring is nurse owned and operated which means that we get you, we stand behind you, and we advocate for you. We are 100% committed to helping you find your best job at the best rate. We are unwavering in our commitment to supporting our clinicians on every step of their travel adventure, assisting with everything from onboarding and payroll to on-the-job clinical support with a dedicated Clinician Success Team. You're not just a number at Wellspring, you're a valued member of our family. Join us and experience the Wellspring difference.

Aequor Allied is seeking a travel Occupational Therapist for a travel job in Piscataway, New Jersey. Job Description & Requirements Specialty: Occupational Therapist Discipline: Therapy 21 hours per week Shift: 7 hours Employment Type: Travel Therapy Staff Job ID #1692134. Pay package is based on 7 hour shifts and 21 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Occupational Therapist