What does a connector do?
Connectors work with individuals to integrate them into the community. They help these people build skills and develop goals. Their job is to engage people to serve in community activities that are meaningful to them. They meet with their supervisors and other team members for new techniques and activities they can use in different cases. Ensuring that the goals they set for these individuals are appropriate, met, and implemented is also part of their job.
Connector responsibilities
Here are examples of responsibilities from real connector resumes:
- Require to analyze unusual incidents and determine whether there has been neglect and/or abuse by Medicaid residential providers and/or family members.
- Signale worker operating hoisting equipment to lift and place steel member.
- Operate pneumatic, power, hand tools, cutting torches, grinders, and demolition saws.
- Conduct routine monitoring/review of HIV/AIDS cases, medical treatments/progress and clinical trials participation.
Connector skills and personality traits
We calculated that 20% of Connectors are proficient in Community Resources, Care Management, and Social Work. They’re also known for soft skills such as Computer skills, Customer-service skills, and Listening skills.
We break down the percentage of Connectors that have these skills listed on their resume here:
- Community Resources, 20%
Assisted with connecting members to community resources such as transportation, housing support, financial assistance, legal services, etc.
- Care Management, 11%
Support daily operations of the integrate care management program.
- Social Work, 10%
Career: Wanted to major in social worker and want more experience for future needs.
- Educational Materials, 10%
Provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care.
- Mental Health, 8%
Qualified Mental Health Professional/Qualified Developmental Disabilities Professional.
- Social Services, 7%
Demonstrated a strong knowledge of Medicaid insurance provided to low-income individuals through the Department of Public Welfare/Office of Social Services.
Common skills that a connector uses to do their job include "community resources," "care management," and "social work." You can find details on the most important connector responsibilities below.
Customer-service skills. Many connector duties rely on customer-service skills. "representatives help companies retain customers by professionally answering questions and helping to resolve complaints.," so a connector will need this skill often in their role. This resume example is just one of many ways connector responsibilities rely on customer-service skills: "documented customer details accurately, ensuring to quality check all data entry. "
Listening skills. This is an important skill for connectors to perform their duties. For an example of how connector responsibilities depend on this skill, consider that "representatives must listen carefully to ensure that they understand customers in order to assist them." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a connector: "communicated with the regional office concerning referrals, ifsp's and case closures. ".
Patience. A big part of what connectors do relies on "patience." You can see how essential it is to connector responsibilities because "representatives should be patient and polite, especially when interacting with dissatisfied customers." Here's an example of how this skill is used from a resume that represents typical connector tasks: "interact with patients with patience and empathy, providing excellent customer service satisfaction. "
Communication skills. Another common skill required for connector responsibilities is "communication skills." This skill comes up in the duties of connectors all the time, as "customer service representatives must be able to provide clear information in writing, by phone, or in person." An excerpt from a real connector resume shows how this skill is central to what a connector does: "maintained communication and outreach with community services and other state agencies coordinating and providing referrals as needed. "
Interpersonal skills. While "interpersonal skills" is last on this skills list, don't underestimate its importance to connector responsibilities. Much of what a connector does relies on this skill, seeing as "representatives should be able to create positive interactions with customers." Here is a resume example of how this skill is used in the everyday duties of connectors: "utilized exceptional communicative and interpersonal abilities to establish and maintain positive rapport with patients through crisis intervention and counseling. "
The three companies that hire the most connectors are:
- Amazon23 connectors jobs
- AmeriHealth Caritas16 connectors jobs
- Americorps9 connectors jobs
Choose from 10+ customizable connector resume templates
Build a professional connector resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your connector resume.Compare different connectors
Connector vs. Youth development professional
Youth Development Professionals are specialists in implementing and overseeing programs to help adolescents discover their abilities and interests. They are responsible for coordinating career days and field trips, organizing mentorship sessions, create youth outreach projects, and assisting community organizations in youth provision development. Other duties include supporting the training of volunteer youth workers as well as ensuring service provided adheres to professional standards and current regulations. A Youth Development Professional may specialize in a specific development sector, such as healthy living, experiential learning, or public service.
There are some key differences in the responsibilities of each position. For example, connector responsibilities require skills like "community resources," "care management," "social work," and "educational materials." Meanwhile a typical youth development professional has skills in areas such as "youth development," "direct care," "productive relationships," and "restraints." This difference in skills reveals the differences in what each career does.
The education levels that youth development professionals earn slightly differ from connectors. In particular, youth development professionals are 3.3% more likely to graduate with a Master's Degree than a connector. Additionally, they're 0.7% more likely to earn a Doctoral Degree.Connector vs. Family support worker
A family service worker is a social service agent who assesses the needs of family and promotes wellbeing, social justice, and human rights through governmental and social service agencies. Family service workers offer services that can include counseling and mediation to families that will help them navigate the protocols of the social system. They act as liaisons between families facing problems and different government organizations. Family service workers also ensure that families in need are getting the benefits they are entitled to, as well as help them access various community resources.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that connector responsibilities requires skills like "care management," "educational materials," "plan benefits," and "social services." But a family support worker might use other skills in their typical duties, such as, "foster care," "family support," "family services," and "crisis intervention."
Family support workers earn a lower average salary than connectors. But family support workers earn the highest pay in the government industry, with an average salary of $40,316. Additionally, connectors earn the highest salaries in the energy with average pay of $86,614 annually.family support workers earn similar levels of education than connectors in general. They're 3.7% more likely to graduate with a Master's Degree and 0.7% less likely to earn a Doctoral Degree.Connector vs. Youth advocate
Youth advocates are individuals who responsible for maintaining the human rights of youth while assisting them in developing their skills in all areas of life, such as education, health, employment, and relationships. These advocates are required to discuss youth development and involvement with various leaders in the community. They must provide crisis interventions by performing one-on-one and group meetings with young adults. Youth advocates must also work with mental health professionals within the community so that they can guide teenagers with drug or alcohol problems and mental health issues.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a connector is likely to be skilled in "care management," "educational materials," "plan benefits," and "scheduling appointments," while a typical youth advocate is skilled in "foster care," "youth development," "crisis intervention," and "independent living."
Youth advocates make a very good living in the automotive industry with an average annual salary of $31,171. On the other hand, connectors are paid the highest salary in the energy industry, with average annual pay of $86,614.Most youth advocates achieve a similar degree level compared to connectors. For example, they're 2.8% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.Connector vs. Family worker
A family worker's role is to provide an intervention with parents, children, and young persons to help improve outcomes for families and children. The job they do includes working with parents to help strengthen family relationships and their ability to provide support and be community involved closely. They implement a program that helps parents recognize a child's needs, encouraging child self-esteem development, and positive behavior. Moreover, other duties include giving referrals to other community services as required and to assess family progress.
Even though a few skill sets overlap between connectors and family workers, there are some differences that are important to note. For one, a connector might have more use for skills like "care management," "educational materials," "mental health," and "plan benefits." Meanwhile, some responsibilities of family workers require skills like "foster care," "child care," "crisis intervention," and "substance abuse. "
Family workers reach higher levels of education compared to connectors, in general. The difference is that they're 5.0% more likely to earn a Master's Degree, and 0.0% less likely to graduate with a Doctoral Degree.Types of connector
Updated January 8, 2025











