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Working As a Console Operator

  • Interacting With Computers
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Making Decisions and Solving Problems
  • Mostly Sitting

  • $40,000

    Average Salary

What Does A Console Operator Do At Comerica

* Interface with eight (8) different systems.
* Monitor and respond to Banking Center and ATM alarms on Mastermind.
* Monitor and respond to Access Control Facility alarms on the Pegasys system.
* Program alarm systems on new, repaired or refurbished locations with Remote Link.
* Verify audio recordings on Viewpoint.
* Monitor and program all DVR systems on Navigator and web-based application.
* Monitor 3SI GPS trackers in the field via web-based application.
* Generate communications to groups and individuals regarding alarm activity, technical issues, or general emergencies.
* Verify that all logs, documents and back-ups are done on an ongoing basis.
* Ensure that policies and procedures are being adhered to in regards to workplace issues and alarm response.
* Work with various vendors for problem resolution.
* Coordinate and resolve security requests and issues.
* Directly troubleshoot technical issues that affect Corporate Security, Retail, IS, as well as Electronic Banking/ ATM Servicing.
* Interface with Client Resolution Center and vendors with respect to new sites and troubleshooting communication problems.
* Coordinate with law enforcement and local security for alarm dispatch.
* Travel Up to 10% of travel may be required of this position.
* Relocation No relocation assistance is provided for this position.
* High School diploma or the equivalent
* year of experience with monitoring alarm and access control systems
* One year of experience in working in a Monitoring Center/ Dispatch
* year of Security experience
* Valid driver license
* hour availability to respond to security related issues
* year of experience with computers including Microsoft applications (Outlook, Word, Excel) Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

What Does A Console Operator Do At Ascension Health

* Receives and relays internal and external calls and provides general information according to protocol.
* Maintains desk directories, on-call list, reference guides and other associated reference materials.
* Operates beeper and paging system to contact personnel and code team.
* Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.
* Sat, Sun 7am
* p availability

What Does A Console Operator Do At Cintas

housekeeping and adherence to health and safety standards

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Console Operator Career Paths

Console Operator
Operator Technician Team Leader
Office Manager
5 Yearsyrs
Operator Technician Field Service Technician
Service Manager
6 Yearsyrs
Operator Foreman Owner
Co-Owner
6 Yearsyrs
Technical Support Specialist Systems Administrator
Information Technology Manager
7 Yearsyrs
Technical Support Specialist Systems Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Technical Support Specialist Systems Administrator Consultant
Account Manager
5 Yearsyrs
Office Assistant Consultant Supervisor
Senior Supervisor
5 Yearsyrs
Office Assistant Executive Assistant Project Manager
Service Delivery Manager
10 Yearsyrs
Office Assistant Consultant Information Technology Manager
Information Technology Operations Manager
9 Yearsyrs
Help Desk Analyst Systems Analyst Lead Technician
Technical Manager
7 Yearsyrs
Help Desk Analyst Network Administrator Systems Analyst
Systems Manager
6 Yearsyrs
Help Desk Analyst Network Administrator Information Technology Manager
Information Technology Technical Services Manager
9 Yearsyrs
Systems Operator Systems Analyst Senior Programmer Analyst
Application Manager
9 Yearsyrs
Systems Operator Specialist Customer Service Supervisor
Support Supervisor
6 Yearsyrs
Systems Operator Analyst Management Analyst
Managing Supervisor
6 Yearsyrs
Operations Specialist Systems Engineer Senior System Administrator
Data Center Manager
8 Yearsyrs
Operations Specialist Operations Analyst Lead Computer Operator
Data Center Supervisor
5 Yearsyrs
Operations Specialist Computer Technician Service Desk Analyst
Incident Manager
9 Yearsyrs
Computer Technician Senior System Administrator Data Center Manager
Data Center Operations Manager
9 Yearsyrs
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Do you work as a Console Operator?

Top Skills for A Console Operator

  1. Emergency Situations
  2. Security Personnel
  3. Emergency Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Respond to emergency situations and escalating incidents when required.
  • Review video of incidents and report findings to a Security Supervisor -Dispatch of Security Personnel to incidents.
  • Reviewed and made recommendations for Emergency Procedures.
  • Monitor campus using Closed-Circuit Television containing over 200 cameras to ensure safety.
  • Created incident reports and provided data from CCTV Security System for investigations.

Console Operator Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,106 Console Operator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Console Operator Resume

View Resume Examples

Console Operator Demographics

Gender

Male

56.9%

Female

31.8%

Unknown

11.4%
Ethnicity

White

57.7%

Hispanic or Latino

18.4%

Black or African American

13.5%

Asian

7.0%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

71.4%

French

10.2%

Arabic

6.1%

Russian

4.1%

Romanian

2.0%

Gujarati

2.0%

Cantonese

2.0%

Thai

2.0%
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Console Operator Education

Schools

University of Phoenix

26.4%

Houston Community College

9.1%

Strayer University

8.1%

The Academy

5.1%

Community College of the Air Force

4.1%

University of Maryland - University College

3.6%

University of Houston

3.6%

Texas Southern University

3.6%

American University

3.6%

Prairie View A & M University

3.0%

Montgomery College

3.0%

Lamar Institute of Technology

3.0%

Virginia Commonwealth University

3.0%

Central Texas College

3.0%

Sam Houston State University

3.0%

Kaplan University

3.0%

American InterContinental University

3.0%

North Carolina Central University

3.0%

Colorado Technical University

3.0%

Central Piedmont Community College

2.5%
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Majors

Business

25.0%

Criminal Justice

16.4%

Computer Science

8.3%

Health Care Administration

5.0%

General Studies

4.7%

Computer Information Systems

4.7%

Information Technology

4.3%

Psychology

3.6%

Accounting

3.6%

Computer Networking

3.3%

Management

3.0%

Communication

3.0%

Liberal Arts

2.5%

Electrical Engineering

2.4%

Electrical Engineering Technology

2.0%

History

1.9%

English

1.6%

Education

1.6%

Medical Assisting Services

1.6%

Graphic Design

1.6%
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Degrees

Other

32.9%

Bachelors

31.7%

Associate

18.6%

Certificate

6.9%

Masters

6.6%

Diploma

2.5%

License

0.5%

Doctorate

0.2%
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Updated May 19, 2020