What Does A Console Operator Do At Comerica
* Interface with eight (8) different systems.* Monitor and respond to Banking Center and ATM alarms on Mastermind.* Monitor and respond to Access Control Facility alarms on the Pegasys system.* Program alarm systems on new, repaired or refurbished locations with Remote Link.* Verify audio recordings on Viewpoint.* Monitor and program all DVR systems on Navigator and web-based application.* Monitor 3SI GPS trackers in the field via web-based application.* Generate communications to groups and individuals regarding alarm activity, technical issues, or general emergencies.* Verify that all logs, documents and back-ups are done on an ongoing basis.* Ensure that policies and procedures are being adhered to in regards to workplace issues and alarm response.* Work with various vendors for problem resolution.* Coordinate and resolve security requests and issues.* Directly troubleshoot technical issues that affect Corporate Security, Retail, IS, as well as Electronic Banking/ ATM Servicing.* Interface with Client Resolution Center and vendors with respect to new sites and troubleshooting communication problems.* Coordinate with law enforcement and local security for alarm dispatch.* Travel Up to 10% of travel may be required of this position.* Relocation No relocation assistance is provided for this position.* High School diploma or the equivalent * year of experience with monitoring alarm and access control systems * One year of experience in working in a Monitoring Center/ Dispatch * year of Security experience * Valid driver license * hour availability to respond to security related issues * year of experience with computers including Microsoft applications (Outlook, Word, Excel) Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
What Does A Console Operator Do At Ascension Health
* Receives and relays internal and external calls and provides general information according to protocol.* Maintains desk directories, on-call list, reference guides and other associated reference materials.* Operates beeper and paging system to contact personnel and code team.* Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.* Sat, Sun 7am* p availability
What Does A Console Operator Do At Cintas
housekeeping and adherence to health and safety standards