ConstructConnect jobs

This position is hybrid in Cincinnati, Ohio and sits within our Customer Success division which is responsible for supporting our customers at every interaction through technical support and training to create consistent high levels of customer satisfaction. The Opportunity The Customer Success Specialist is responsible for supporting the Customer Success team in all processes related to upsell, cross-sell, renewals, account maintenance activities, administrative tasks, collections, partners, special projects, and/or program management. Daily goals include supporting the customer and partner experience while meeting our Customer Success objectives. Tasks can vary daily, based on company and team priorities. Responsibilities What You'll Be Doing Provide operational and administrative support for leadership, Customer Success Managers, Outside Partners, and/or Academic Program affiliates. Provide basic customer and partner support including license authorization, purchase history, license configuration, license transfer, company updates, etc. Collect on defaults, renewals, and invoices. Resolve customer issues involving billing questions and underpayments in order to ensure payment and renewal. Maintain scheduled touch points both via email and phone during defined renewal period. Escalate any cancellation, feedback, or unresolved issues to appropriate Customer Success team member. Assist team with strategic initiatives. Maintain working knowledge of all products the team supports. Other projects and duties as assigned by management. This job description in no way implies that the duties listed here are the only ones that team members can be required to perform. Qualifications What You Bring to the Team High school diploma OR 12 months of successful experience in a ConstructConnect role. Strong teamwork and interpersonal skills. Perpetually exhibits ConstructConnect values Must have intermediate knowledge Microsoft office products Physical Demands and Work Environment: The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes. Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace. Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department. All team members must reside and perform their work within the United States. E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security. Privacy Notice

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Our client, a profitable B2B SaaS company in the event tech space, is looking for a Head of Product to own the product vision, strategy, and execution. As the voice of the customer, you will turn customer insights into a clear product roadmap and deliver features that drive growth and keep users engaged. Role Overview This is a leadership role focused on product strategy, design, and go-to-market. You will lead the product and design teams, partnering closely with the Head of Engineering to bring the product vision to life. Your success will come from leading through influence and ensuring the "what" and "why" of the product are clear and effectively executed. Key Responsibilities Product Leadership & Vision: Define and communicate the product vision and strategic priorities. Lead and mentor the product and design teams to create exceptional user experiences. Product Strategy & Roadmap: Own and maintain a prioritized product roadmap based on data and research. Use customer feedback, market analysis, and product data to make decisions. Customer Research & Insights: Gather and analyze customer feedback through interviews, surveys, and analytics. Work with Sales and Customer Success to identify and prioritize customer needs. Go-to-Market & Collaboration: Partner with Marketing and Sales to ensure successful product launches. Provide teams with the messaging and training needed for new releases. Qualifications Must-Haves: Previous experience as a Head of Product or VP of Product in a high-growth B2B SaaS company. Deep expertise in product-led growth (PLG) with a track record of improving free-to-paid conversion. Proven ability to use data and customer insights to guide product decisions. Experience leading remote-first product and design teams. Nice-to-Haves: Background in bootstrapped or lean startup environments. Experience with event tech, EdTech, or marketplace platforms. Familiarity with the education, healthcare, or corporate training markets. Compensation & Benefits Compensation: A competitive package including base salary, a target bonus, and a long-term incentive (equity). Benefits: Comprehensive medical, dental, vision, and life insurance. Unlimited PTO and paid holidays. A fully remote-first work culture. Annual company offsites in amazing locations (past trips include Brazil 🌎). A high-ownership, low-bureaucracy environment.

Executive Personal Assistant to President, Thriving Innovative Educational Non-Profit, Dallas, Texas The President of an innovative and creative educational non-profit is looking for an Executive Personal Assistant to support him and be a “true” right hand collaborator. The EA will serve as the CEO's operational right hand-assisting in scheduling, project management, task management and ensuring that projects, deadlines, and team deliverables stay on track. The ideal candidate is proactive, detail-oriented, technologically savvy, and highly organized, with the ability to anticipate needs, manage competing priorities, and operate independently with discretion, speed, and precision. The ideal candidate also has at least 5 years' experience working alongside a very busy executive and knows how to deal with key donors, internal and external stakeholders as well as public figures with “high touch” diplomacy. About the job: ● Manage the Presidents' complex calendar, prioritizing and understanding shifting priorities, personal and professional. ● Manage travel arrangements with detailed itineraries personal and professional. ● Create and update presentations for meetings. Prioritize emails; craft emails and correspondence on his behalf ● Help prepare President for Board of Directors meetings ● Prepare President for donor meetings including any collateral materials and research; Plan dinners/events. ● Manage information flow with his direct reports Ad hoc projects; personal errands Base Salary, Comprehensive Health Benefits About You: A minimum of 5 years of experience as an Executive Personal Assistant supporting a busy high- level executive Bachelor's Degree Strong interpersonal skills to interface with donors, internal stakeholders, external stakeholders and public figures with “high touch” diplomacy Wants to be a trusted confident to the President and handle confidential information with discretion, handling sensitive issues with integrity Very detail oriented with excellent project management skills Excellent Microsoft Office Suite skills, very tech savvy Excellent written and verbal communication skills A creative thinker who thrives on finding solutions to problems and can handle last minute changes with grace Engaging, warm, energetic and polished who will thrive on taking as much off the President's plate so he can focus on the success of the organization.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

This position sits within our Content division which identifies and publishes accurate and relevant project data for our software solutions. The Opportunity We are seeking a skilled Automation Developer to design, develop, and deploy automated workflows and data processes using Python, RPA, AI, and APIs with knowledge of Microsoft products (such as Excel, Power Automate, SharePoint, and Teams). The ideal candidate will leverage multiple technologies to optimize business processes, integrate systems, and enhance efficiency through automation. Responsibilities What You'll Be Doing Develop automation solutions using Python to streamline processes and dataflows that may connect to Microsoft or Google products (Excel, Outlook, SharePoint, Power Automate, GCP, etc.). Integrate APIs to enable seamless data flow and system interoperability. Utilize RPA tools (such as Power Automate and Python) to automate repetitive tasks. Implement AI-driven solutions including large language models (LLMs) and other artificial intelligence-based solutions, to enhance automation capabilities. Analyze business processes and identify opportunities for automation and efficiency improvements. Work with stakeholders to understand requirements, design solutions, and ensure successful implementation business process automations. Monitor and troubleshoot automation solutions optimizing performance and resolving issues as needed utilizing root-cause analysis. Stay up to date with emerging technologies in automation, AI, and digital transformation. This job description in no way implies that the duties listed here are the only ones that team members can be required to perform. Qualifications What You Bring to the Team Bachelor's degree OR 6 months of successful experience in another role within ConstructConnect OR demonstrable skills or 2+ years of experience in a related field. 1-3 years of proven experience as a Microsoft Power Platform Developer with demonstrable experience with Power BI, Power Automate and Power Apps preferred. Proficiency in Python or a similar general-purpose language for automation and data manipulation. Experience working with APIs and consuming API Knowledge of RPA tools (Power Automate, Selenium, Beautiful Soup). Familiarity with AI/ML models and their application in automation workflows. Experience with RESTful APIs and integrating third-party services. Knowledge of data processing and ETL workflows. Strong problem-solving skills and ability to optimize automation solutions. Excellent communication skills and ability to work with cross-functional teams. Preferred Qualifications: Experience with Microsoft Power Platform (Power Apps, Power BI, Power Automate). Familiarity with cloud services (Azure, AWS, or Google Cloud). Understanding of SQL and database management. Experience with version control systems (Git, GitHub, Bitbucket, etc.). Physical Demands and Work Environment The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes. Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace. Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence every Tuesday and Wednesday each week. All team members must reside and perform their work within the United States. E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security. Privacy Notice

This position is hybrid in Cincinnati, Ohio and sits within our Sales division and is the front-line point of contact for identifying, matching, and selling prospects the appropriate solutions from our software portfolio. The Opportunity The Sales Development Representative is responsible for outbound activity to targeted prospects, with a goal of generating interest in our cloud-based SaaS solutions to the commercial construction industry. This position schedules & confirms demonstration appointments for the Account Executives. The Sales Development Representative works in collaboration with the team members to achieve assigned monthly, quarterly, and annual sales targets. Responsibilities What You'll Be Doing Deliver a value proposition and document all activity, calls and results in Salesforce.com Set qualified appointments for the Account Exectuives and enter information in Salesforce.com Cold calling from lists provided, targeted accounts, follow up to outbound marketing campaigns and responses to campaigns, and work independently to seek out prospects best suited to meet the team objective Participate in ongoing training as it relates to our products, services and sales training opportunities Document all activity, calls, and work results in the company's CRM Recognize and alert manager of trends in prospect/customer calls This job description in no way implies that the duties listed here are the only ones that team members can be required to perform Qualifications What You Bring to the Team Bachelor's Degree + 1 year of B2B sales experience OR Associates Degree and 3 years of account management or sales experience OR HS Diploma and 5 years of account management or sales experience OR 1 year in a ConstructConnect role Strong track record of achievement, preferably selling a SaaS product or service Experience with CRM software (Salesforce preferred) Experience in consultative and value selling, multiple sales techniques to include cold calling Thrive in a fast paced, changing environment Physical Demands and Work Environment: The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes. Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace. Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department. Team members who live outside of commuting distance will be designated as remote team members. While not required to report to an office regularly, remote team members may be expected to travel to a designated office location occasionally for team meetings, training, or other business needs with reasonable notice. All team members must reside and perform their work within the United States. E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security. Privacy Notice

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

The Opportunity Reporting to the Sr. Director, Corporate Communications, the Internal Communications Manager collaborates across the business to influence employee attitudes and build morale through structured internal communication strategies and documentation of company policies. The Internal Communications Manager is responsible for overseeing day-to-day communications across a variety of internal platforms including email, Teams channels, meetings, and our internal documentation platform - ensuring that our team members stay informed and are able to do their best work. This individual must have strong organizational skills, a passion for writing, a love of learning, and a curiosity for innovation. Responsibilities What You'll Be Doing Provide oversight, amplification, and support for the Guidebook (ConstructConnect's internal, single source of truth that documents and defines key processes), to ensure effective, engaging content that meets business needs. Train and support skill development for Guidebook scribes across the organization, regularly reviewing documentation to ensure it is up-to-date and consistent with internal communication best practices. Work closely with key stakeholders across the business to understand their communication requirements and collaborate with them to plan, create, and execute a measurable communication strategy. Write and manage the distribution of key communications including internal newsletters and emails. Apply corporate brand standards across all internal platforms and communications. Manage companywide quarterly Town Hall meetings including collaboration with third-party vendors to deliver an optimum employee experience. Management of onsite set-up in the Cincinnati office and management of the virtual meeting stream for remote participants. Verify corporate communications are factually accurate and publication-ready before distribution. Incorporate best practices and insights from research to improve effectiveness and efficiency, while bringing new ideas to the table that drive deeper engagement through creative channels and tactics. This job description in no way implies that the duties listed here are the only ones that team members can be required to perform. Qualifications What You Bring to the Team Bachelor's degree with 5 years of related experience OR Master's degree with 3 years of related experience Outstanding writing skills, including authoring original content, editing content received from others, handling quality control, and proofreading for a high-volume workload. Outstanding verbal communication (both an articulate speaker and active listener), adapting to diverse audiences, and effectively engaging at the executive level. Ability to align closely with senior leaders and supervisors while assuming responsibility for owning projects and delivering results. Self-motivated with the initiative to make things happen and the ability to take a vision and make it a reality. Strong desire to teach, motivate, and influence others to drive the adoption of new initiatives. Passion for making internal content readily accessible for team members across the organization. Willingness and desire to invest in professional development and learn new on-the-job skills. Proficient in using Microsoft products, third-party marketing and email delivery platforms, Git-based platforms, Markdown, VS Code, Confluence, Jira and generative AI platforms. Ability to routinely link communications to broader organizational goals and values. Creative thinker: conceives and executes innovative solutions to meet or exceed goals. Strong influencer who builds partnerships with communications colleagues, executives, and employees at multiple levels in other disciplines. Technically minded and able to properly implement communications alongside the existing tech stack. Customer-focused and highly responsive with a demonstrated ability to anticipate, set, and manage expectations. Ability to thrive in a highly dynamic, fast-paced corporate environment. Open-minded problem-solver with an ability to produce results despite changing or ambiguous circumstances; adaptive and willing to take on a variety of new assignments. Ability to develop change management communications and handle relevant workflow. Physical Demands and Work Environment The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes. Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace. Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department. Team members who live outside of commuting distance will be designated as remote team members. While not required to report to an office regularly, remote team members may be expected to travel to a designated office location occasionally for team meetings, training, or other business needs with reasonable notice. All team members must reside and perform their work within the United States. E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security. Privacy Notice

This position sits within our Training & Presales division, which is responsible for external client training, advanced sales/product demonstrations, internal product training, and ongoing support/partnerships with internal stakeholders. The Opportunity The most important thing you will do at ConstructConnect is to find ways to “delight the customer”, with outrageous, passionate customer service and support. On the Training & PreSales Team, we do this by guiding our customers through all the stages of adopting new technology including the initial consideration, the implementation, and the ongoing support of their new software. Responsibilities What You'll Be Doing TRAINING - Provide scheduled product training sessions to new and existing customers in both classroom and online training environments. As our products evolve, be able to update curriculum and documentation. Document training path of our clients in CRM. Responsible for being a subject matter expert on ConstructConnect Project Intelligence and one of the following takeoff product collections, and can transfer detailed product usability knowledge to both customers and prospects. On-Screen Takeoff, Takeoff Boost™, Quick Bid, Digital Production Control; PlanSwift, Supported Plugins and Starter Packs. PRESALES SUPPORT - Support the Sales Team by sharing expertise and specialized, custom demonstrations of our software solutions TICKET QUEUE - Share in team responsibility for resolving inbound Takeoff product user requests for Estimator Assistance ON-GOING EDUCATION - Maintain an expertise on each of our ever-evolving software products as well as the industry they serve INTERNAL TRAINING - Occasional training of internal team for the purposes of onboarding and increasing product and industry expertise PRODUCT MANAGEMENT SUPPORT - Occasionally provide consultative support to Product Management Team as directed by management. MARKETING TEAM SUPPORT - Occasionally support Marketing efforts with our presence trade shows, hosting prospect webinars, review of white papers, or by producing written content ONLINE RESOURCING - Occasional support of Documentation and Media Design team members in reviewing content for user guides and training media TRAVEL - Occasional travel may be required for Custom Client Training, Regional Classroom Training, Trade Shows, and Association Conferences. MISC - Extended hours of sitting, standing, and speaking required This job description in no way implies that the duties listed here are the only ones that team members can be required to perform Qualifications What You Bring to the Team Experience in delivering both classroom and online training (to both groups and individuals). Must present a professional, clear, and engaging approach. Excellent verbal, interpersonal and written communication skills Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions (Head's up. There will be math.) Ability to work closely and efficiently with a team of training professionals Ability to multi-task in a fast-paced environment Organization and efficiency in time and task management Outstanding professionalism in providing a world-class training experience Sound business ethics, including the protection of proprietary and confidential information Ability to work with all levels of internal staff, as well as outside clients and vendors Creative, innovative disposition General proficiency in the use of most common business software, i.e., Office 365, Zoom, Salesforce, etc. Experience using digital takeoff and estimating products such as On-Screen Takeoff, Quick Bid, Digital Production Control, ConstructConnect Takeoff, PlanSwift, and Quotesoft. Degree or experience in construction science, estimating, or project management Experience in general contracting, commercial, residential, or non-drywall subcontracting Accomplished public speaking skills Experience with Camtasia a plus Physical Demands and Work Environment: The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes. Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace. Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department. Team members who live outside of commuting distance will be designated as remote team members. While not required to report to an office regularly, remote team members may be expected to travel to a designated office location occasionally for team meetings, training, or other business needs with reasonable notice. All team members must reside and perform their work within the United States. E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security. Privacy Notice

This position sits within our Product Development division, which develops, tests, and improves our software solutions in an innovative and collaborative environment. The Opportunity ConstructConnect is on a mission to modernize our data infrastructure through a unified, cloud-native architecture built on Google Cloud Platform (GCP). We're seeking a Cloud Database Administrator (DBA) who will be instrumental in designing, managing, and scaling the distributed data systems that power our analytics, internal tooling, and customer-facing applications. You will play a key role in supporting the platform-as-a-product vision by helping operationalize shared database services, support self-service data product delivery, and ensure our multi-tenant environment is secure, performant, and cost-efficient. Responsibilities What You'll Be Doing Own the lifecycle of cloud-native databases such as Cloud SQL, AlloyDB, BigQuery, and Firestore across development, staging, and production environments. Contribute to the buildout of the Enterprise Data Platform by supporting domain-oriented teams in provisioning and managing decentralized data stores through infrastructure-as-code (Terraform, GitLab CI/CD). Collaborate with software and data engineering teams to implement schema migration patterns (e.g., Liquibase), set up database observability, and advise on performant query design. Monitor, tune, and remediate latency, availability, and capacity issues across OLTP and analytical workloads. Establish high-availability, backup, and disaster recovery strategies for hybrid cloud workloads, including failover automation and managed backups. Ensure adherence to access governance, data residency, and compliance requirements by managing IAM roles, service accounts, and audit logging. Contribute to a centralized knowledge base and create documentation that enables faster onboarding, incident response, and self-service. Implement and maintain automated database provisioning modules and reusable blueprints across multiple workload slices (e.g., SaaS production, data platform, observability, experimentation). Learn and apply AI technologies: Gain familiarity with AI tools and frameworks to assist in GTM Systems tasks. This job description in no way implies that the duties listed here are the only ones that team members can be required to perform. Qualifications What You Bring to the Team Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in database administration, including 2+ years managing cloud-native databases on GCP (Cloud SQL, AlloyDB, BigQuery, etc.). Solid understanding of data architecture principles, including OLTP vs. OLAP workloads, data mesh concepts, and domain-oriented data ownership. Hands-on experience with infrastructure-as-code (Terraform) and GitOps workflows (GitLab/GitHub Actions and automation for database provisioning and deployment. Strong understanding of database performance tuning, indexing, and query optimization. Strong knowledge of SQL Server, PostgreSQL, and either MySQL or Oracle in high-throughput environments. Familiarity with CI/CD practices and tools for managing schema evolution, including Liquibase, Flyway, or Alembic. Deep understanding of cloud-native HA/DR patterns, automated failover, and multi-region replication. Awareness of cloud security best practices and compliance considerations. Working knowledge of role-based access control (RBAC), service accounts, and securing data pipelines. Demonstrated ability to work in cross-functional platform teams, mentor engineers, and advocate for database SRE best practices. Physical Demands and Work Environment: The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes. Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace. Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department. All team members must reside and perform their work within the United States E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security. Privacy Notice

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

This position is hybrid in Cincinnati, Ohio and sits within our Accounting and Finance division which facilitates day-to-day cash flows of the company, analyzes assets and liabilities, and aids planning for future growth. The Opportunity The Finance team at ConstructConnect plays an integral role in driving growth & prioritizing resource allocation. Whether it is producing financial reports, tracking performance metrics, creating financial forecasts, or building financial models, the Finance team is relied upon to produce information that is used by business leaders to make strategic decisions. In a business that has significantly transformed over the past few years, our Financial Analysts are focused on process improvements & organizational optimization. In addition to the day-to-day responsibilities, Finance team members place a significant importance on continuous learning/development by devoting time towards training on Business Intelligence tools, i.e., SQL, Python, etc. Financial Analysts should possess analytical rigor as well as a strategic mindset, allowing them to be detail-oriented, but also see the big picture. Candidates should be highly motivated and have a desire to continuously learn & develop their skillsets. Strong communication skills and the ability to manage multiple priorities are essential. Responsibilities What You'll Be Doing Ownership of monthly reporting deliverables, including reporting to parent company and management reporting Ownership of quarterly forecasting deliverables Improve financial forecasting & reporting processes/capabilities through use of advanced tools (Power Query, SQL, Python, etc.) Build financial reporting dashboards through Power BI to drive visibility into key metrics Build financial models in support of critical business initiatives (i.e., new product models, headcount, etc.) Analysis of subscription revenue metrics to help drive decisions across the business Work on cross-functional projects with Sales, Product Development, IT, etc. Lead process improvement opportunities across finance & other functions This job description in no way implies that the duties listed here are the only ones that the team members can be required to perform. Qualifications Required Qualifications Bachelor's degree 3-5 years of FP&A, corporate finance/accounting, or data analytics Advanced analytics and financial forecasting/modeling skills Advanced Microsoft Excel skills History of implementing process improvements Ability to manage multiple priorities and effectively deal with ambiguity Strong desire to learn & continuously develop skillsets Strong written, oral, and presentation skills Strong teamwork & interpersonal skills Preferred Qualifications Understanding of subscription revenue model Understanding of Power Query and Power BI Understanding of SQL, Python, and/or other programming languages Physical Demands and Work Environment The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes. Team members who live within commuting distance of our Cincinnati office are expected to work in a hybrid capacity, with in-office presence on Tuesdays and Wednesdays. All team members must reside and perform their work within the United States. E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security. Privacy Notice

This position sits within our Sales division and is the front-line point of contact for identifying, matching, and selling prospects the appropriate solutions from our software portfolio. The Opportunity A Manager, Mid-Market Sales will play a pivotal role in driving revenue growth and overseeing a team of sales professionals. You will be responsible for managing, coaching, and mentoring Mid-Market Account executives. Responsibilities What You'll Be Doing Leading the team in an effort to focus on Value Selling, driven by a quality discovery process that uncovers key desired business outcomes. Lead & train Account Executives to introduce new products to targeted prospects. Partner with the Enablement to develop and conduct training as it relates to sales techniques, and product knowledge. Perform ongoing call monitoring and taping for training, coaching, and quality purposes. Assist representatives in identifying prospect's product needs, and jointly develop solutions for the customer. Provide appropriate input to Senior Management to develop and or adjust the focus of selling efforts. Partner with Product Management and Development to provide a voice of the customer perspective. Maintain customer databases of prospects in SalesForce.com. Maintain accurate and timely win/loss information in SalesForce.com. Motivate and manage the team to develop new accounts through sound pipeline management. Partner with enablement and senior leadership to gather employee performance feedback and training opportunities. Perform basic leadership and supervisor tasks for the sales team; such as, monitoring sales performance, PTO requests, validating sales, addressing and resolving content issues with the appropriate individuals, providing coaching, mentoring and training for new and experienced sales representatives, web seminar coordination and other general leadership duties as deemed. Partner with Customer Success in customer retention efforts that lead to strong customer loyalty and reduced churn. Manage team engagement and camaraderie. This job description in no way implies that the duties listed here are the only ones that team members can be required to perform Qualifications What You Bring to the Team 2+ years' experience in B2B Consultative Selling Successful and consistent over performance to goal as a leader or individual contributor Bachelor's degree in Business or previous sales management experience preferred Strong leadership and team building skills. Excellent communication skills, both verbal and written. High level of initiative and accountability. Good interpersonal and peer relationship skills. Excellent organizational skills. Ability to work in team environment, driving team engagement. A demonstrated winning attitude and high energy level. Demonstrated knowledge of sales forecasting. Strong proficiency in Microsoft Office Suite (Word and Excel) Demonstrated proficiency in Customer Relationship Management Systems (Salesforce). Physical Demands and Work Environment: The physical activities of this position include frequent sitting, telephone communication, working on a computer for extended periods of time. Visual acuity is required to perform activities close to the eyes. This position is fully remote with only occasional travel to the office for team meetings and events. Team members are expected to have an established workspace. Ability to work remotely in the United States or Canada. E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security. Privacy Notice

This position sits within our Customer Success division which is responsible for supporting our customers at every interaction through technical support and training to create consistent high levels of customer satisfaction. The Opportunity The Technical Support Representative - Level 1 is responsible for all aspects of communication with customers during the life cycle of a trouble ticket - communication may occur via phone or electronic media (e-mail/chat). Responsibilities What You'll Be Doing Provide daily support to users of our products including answering questions, analyzing problems, creating tickets, and quickly forming solutions to resolve customer issues. Monitor your ticket queue and use your discretion and independent judgment to weigh ticket factors such as: Order of response/urgency of tickets. Contact method and timeline. Correct/appropriate response to ticket. How/when to close tickets and whether/if a ticket should be reassigned or escalated. Must ensure company and departmental policies and procedures are followed. Validate the user's status as a supported or unsupported customer. Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction. Handle inbound calls and emails to the company from customers. This job description in no way implies that the duties listed here are the only ones that team members can be required to perform. Qualifications What You Bring to the Team High School Diploma or GED or applicable experience. Strong understanding of Operating Systems, MS Office, and Email. Database Application knowledge strongly desired. Should be reliable, trustworthy, and detail oriented. Clear speaking voice and excellent written and verbal communication skills, particularly over the phone. Willingness to learn. Strong ability to troubleshoot. Physical Demands and Work Environment The physical activities of this position include frequent sitting, telephone communication, working on a computer for extended periods of time. Visual acuity is required to perform activities close to the eyes. Team members who live within commuting distance of one of our office locations (Cincinnati or Atlanta) are expected to work in a hybrid capacity, with in-office days on Tuesdays and Wednesdays. E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security. Privacy Notice

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

This position sits within our People and Culture (P&C) division which is responsible for developing, planning, and coordinating human resources. The Opportunity The Senior People & Culture (P&C) Business Partner works collaboratively with the Director, People & Culture and other Business Partners to support leaders within an assigned business segment. This role is responsible for delivering a broad range of human resources services and solutions, helping to drive engagement and support the organization's People & Culture objectives. The position requires a strong HR foundation, the ability to influence and coach leaders, and experience managing initiatives that impact multiple teams or departments This position plays a key role in facilitating positive relationships between People & Culture and management to drive business results. Responsibilities What You'll Be Doing Proactively develop a deep understanding of the business segment's operations, goals, and challenges to build strong partnership with leadership. Advise business segment leaders on performance management, employee relations, retention, legal compliance and engagement strategies, escalating to the Director, People & Culture when appropriate. Drive talent review and succession management, including high potential identification, development planning and successor identification for assigned business segments. Oversee employee relations matters, including investigations, conflict resolution, and high-impact performance management cases, ensuring alignment with company values and legal requirements. Facilitate organizational change by partnering with leaders to implement change management strategies, communicate effectively, and support teams through transitions. Serve as a primary point of contact for team members and managers regarding HR policies, employee matters, and benefits questions, escalating complex issues as needed. Support business segment engagement by working with leaders and team members to improve work relationships, drive performance, build morale, and increase retention through engagement initiatives and Gallup Q12 Action Plans. In conjunction with the Compensation Specialist, coach managers and employees on compensation practices, ensuring understanding of pay programs, equity, and total rewards. Participates in the coordination of large-scale People & Culture initiatives including and not limited to new policy rollout, job & salary reviews, workforce planning, organizational change, on-boarding & exit processes. Diversity and leadership initiatives Collaborate with Talent Acquisition, Director, People & Culture, and other Business Partners on headcount planning, workforce analytics, and implementation of new HR processes. Ensure compliance with federal, state, and local legal requirements by staying informed of legislation, enforcing adherence, and advising management on necessary actions. Provide back-up for onboarding of newly hired team members and make updates and changes to current team members in multiple HR systems This job description in no way implies that the duties listed here are the only ones that team members can be required to perform. Qualifications What You Bring to the Team Bachelor's degree required; advanced degree in Human Resources, Business Administration, or related field preferred. 5-7 years of relevant HR/People & Culture experience, with at least 2-3 years in a business partner or advisory capacity. SHRM-CP or PHR certification preferred Demonstrated experience supporting or leading HR projects, employee relations, performance management, onboarding, and benefits administration. Strong knowledge of employment law, HR best practices, and workforce planning. Strong MS Office Skills- Word, Excel, Power Point Ability to meet deadlines under pressure - strong time management skills Good organizational and priority setting skills Excellent verbal and written communication skills Proactive self-starter who anticipates areas of added value Adaptable to frequent competing demands and frequent changes Approachable - able to build rapport with all levels Attention to detail Physical Demands and Work Environment: The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes. Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace. Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department. Team members who live outside of commuting distance will be designated as remote team members. While not required to report to an office regularly, remote team members may be expected to travel to a designated office location occasionally for team meetings, training, or other business needs with reasonable notice. All team members must reside and perform their work within the United States. E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security. Privacy Notice