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About FBInsure, A Division of Patriot Growth Insurance Services: FBinsure is a leader in providing insurance and risk solutions for our clients. Our mission, through the professionalism, education, and integrity of our employees, working in an innovative and technologically superior environment, is to continually improve our products and services to meet our clients needs, allowing us to share our prosperity with our employees and our communities. FBInsure is a proud partner agency of Patriot Growth Insurance Services. Position Overview: At FBinsure, we are committed to tailoring insurance to the individual needs of our valued clients. As a Client Service Manager, you ll deliver unmatched service and support to our clients on a day-to-day basis. You are an advocate, insurance educator and empathic communicator. Work Arrangement: This is a full-time, hybrid position reporting to our office located in Taunton, MA. Professional Responsibilities: Handle all billing related questions and issues Take all first reports for claims filed with the agency Answer all policy specific questions Complete request forms for account reviews Process incoming correspondence Answer specific coverage questions that require rating Service client walk-ins that want an instant reactive renewal review Any other tasks the Management Group may assign Qualifications and Requirements: 3+ Years Insurance Industry Experience Attention to detail the ability to manage competing demands, and working quickly and efficiently Documentation skills are paramount in this position Excellent interpersonal and communication skills (both oral and written) Proficient with use of Microsoft Office Suite and products A passion for being part of a team that drives our company to industry leadership Ability to establish and maintain effective working relationships with both peers and clients Authorized to work in the U.S. without sponsorship About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Salary Range: $50,000 - $70,000 depending on the candidate s experience *A wide salary range is posted for this position, and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at *******************

About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Position Overview: The Personal Lines Service Admin is designed to streamline operations, optimize communication channels, and provide essential support to the Personal Lines Team. This position involves maintaining and updating the Agency Management System, managing client interactions, processing various administrative tasks, and ensuring timely and accurate service delivery. Work Arrangement: This is a full-time, hybrid position that supports our office in Pinellas Park, FL. Professional Responsibilities: Issue Certificates of Insurance within one business day of the request. Process mortgage/lienholder changes and policy reinstatements. Answer incoming phone calls to assist with client inquiries. Manage and process incoming emails, ensuring timely and accurate responses. Maintain and update the Agency Management System by correcting and updating client account information and documenting actions taken. Process client payments and manage billing accounts, including payment orders to lenders. Track and process returned mail for clients. Handle policy cancellations, endorsements, reinstatements, and AORs, updating reasons in Agency Management System. Assign policy remarkets to Account Managers, as necessary. Process and follow up on underwriting memos from carriers. Assist in the coordination of cross-sale opportunities for Producers. Attend team meetings to discuss workflow, updates, and team objectives. Provide backup support for team members during absences. Occasionally assist with the training of new hires in the same role. When assigned, assist the Team Lead, Supervisor, or Management Team with other projects and tasks. Qualifications and Requirements: 440 license or 2044/220 if remote with 3 years continuous PL agency experience Prior experience in an administrative support function. High School Diploma/GED Experience working at a Property and Casualty Insurance agency, preferably in a position in a Personal Lines Department. Associate Degree in Business Administration or a related field preferred. Familiarity of personal lines insurance products, coverages, policies, and procedures. Excellent communication skills, both written and verbal, to convey information clearly and transparently. Strong organizational skills, with the ability to prioritize tasks and manage daily responsibilities effectively. Exceptional problem-solving skills, combined with a persistent approach to achieving successful resolutions. Display a high level of attention to detail when entering data and reviewing documents to avoid errors and ensure data integrity. Ability to collaborate effectively within a team environment, sharing insights and contributing to collective success. Proficiency in using relevant software applications, including Customer Relationship Management (CRM) systems, Microsoft Office Suite, and other tools used for client management and communication. Commitment to staying updated on industry trends, regulations, and best practices. Adhere to ethical standards and maintain confidentiality when handling sensitive employee and client information. Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at ****************** .

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Position Overview: The Commercial Lines Account Executive is responsible for servicing and managing an assigned book of business, marketing and quoting for renewals and new business, conducting coverage review, and ensuring client satisfaction. Work Arrangement: This is a full-time, hybrid position that supports our clients activities in our Florida office. Professional Responsibilities: Manage an assigned book of business and deliver consistent, high-quality client service Build strong client relationships by understanding unique needs and providing tailored solutions Market and quote renewals and new business, including preparing ACORD submissions and reviewing proposals Conduct coverage reviews and comparisons and negotiate terms with carriers and underwriters Process endorsements, certificates, billing, claims support, and policy servicing items Gather renewal information and evaluate options to recommend the most suitable coverage Identify coverage gaps and recommend additional policies including Cyber and EPLI Collaborate with Advisors on new business, renewals, and complex client matters Provide support and guidance to new team members during onboarding and training Participate in team meetings, special projects, and provide desk coverage when needed Qualifications and Requirements: 5 or more years of experience in an account management or customer service role High School Diploma, GED, or Associate Degree in Business Administration or similar field Active Florida Property and Casualty Insurance License Experience in the Property and Casualty insurance industry with Commercial Lines account management Bachelor s degree in Sales, Business Administration, Marketing, or similar field Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes its hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at ****************** .

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Position Overview: We are seeking a motivated and entrepreneurial Outside Producer to join our team. In this role, you will be responsible for prospecting, acquiring, and servicing clients insurance needs through face-to-face interaction and relationship-building. The ideal candidate has a strong business acumen, is highly self-driven, and is passionate about helping clients protect their assets and manage risk. You will represent Prospera s diverse range of personal and commercial insurance products while developing strategic partnerships and fostering client loyalty. Work Arrangement: This is a full-time position working in our office located in Dallas, TX with hybrid work arrangements considered. Professional Responsibilities: Meet with clients to assess their insurance needs, risk exposure, and long-term goals Recommend appropriate coverage, policy terms, and carriers by preparing and presenting tailored insurance proposals Source quotes from multiple carriers and communicate the pros and cons of each option clearly to clients Develop and implement strategic sales plans to exceed new business and growth goals Prospect proactively through referrals, networking, and personal outreach to build a strong book of business Build and maintain strong relationships with existing clients, strategic partners, and centers of influence Stay current with market trends, carrier offerings, industry regulations, and competitor movements Track and report on sales activities and key performance metrics to continuously refine and improve results Collaborate with internal teams to ensure seamless onboarding and policy servicing Uphold the highest standards of client confidentiality and professional ethics Qualifications and Requirements: Required: 3+ years of sales experience, preferably in an outside sales capacity High School Diploma or GED Strong communication, presentation, and negotiation skills Excellent organizational and time-management abilities Comfortable with CRM systems, Microsoft Office Suite, and virtual meeting tools Self-motivated, adaptable, and results-oriented Must be authorized to work in the U.S. without sponsorship Preferred: Previous experience at a Property & Casualty insurance agency Texas P&C Insurance License Bachelor s degree in Business, Marketing, or a related field Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at *******************

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Position Overview: The Risk Management Consultant and Producer is responsible for identifying prospects, fostering relationships, and expanding the Agency s client base within the Personal and Commercial Lines sectors. This position is responsible for selling and servicing both new and existing accounts, meeting and exceeding annual goals and objectives, and leveraging cross-market opportunities to increase policy counts. The Risk Management Consultant and Producer helps to assess clients needs, determine appropriate coverage, and implement strategies to mitigate risks associated with their operations. Work Arrangement: This is a full-time, remote position that supports our office located in Jacksonville, FL. Applicants must reside in Florida to be considered for this position. Professional Responsibilities: Build and maintain strong relationships with clients, understanding their insurance needs and providing tailored solutions. Identify and manage risks associated with company operations, including financial, operational, technology, and compliance related risks. Develop risk management strategies tailored to client needs. Evaluate and recommend changes to clients for improving internal controls and operational procedures and guidelines. Inspect properties to evaluate overall condition and determine insurance risk. Create customized insurance programs to suit individual customer needs based on property assessments. Sell insurance policies to new clients and provide exceptional service to existing accounts, ensuring client satisfaction and retention. Create and present sales quotes to clients to assist them in selecting the most suitable options. Implement contract review for clients for insurance and other risk-related issues. Identify opportunities within existing accounts to cross-market and upsell additional insurance policies to meet clients evolving needs. Meet or exceed sales goals and objectives established in annual performance reviews through strategic planning and proactive sales efforts. Utilize market research and networking skills to identify potential client within the target market segments. Manage prospects throughout the sales cycle, from initial contact to closing deals, maintaining a robust pipeline of potential clients. Report new claims and follow up on existing claims to ensure timely resolution for clients. Proactively contact prospects via calls, emails, and meetings to maximize sales opportunities. Attend industry related networking events to expand the client base and build professional relationships. Qualifications and Requirements: 3 or more years of experience in a sales or account management function. Associate or Bachelor s Degree in Business Administration, Marketing, Finance, or a related field. Active Florida Property and Casualty Insurance License. Previous experience working in sales at a Property and Casualty Insurance Agency preferred. Professional Certifications, including CIC, ARM, or CRM preferred. Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at ****************** .

About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and property & casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Position Overview: The Operations Assistant plays a vital role in ensuring the smooth day-to-day operation of the Agency. This position is responsible for streamlining processes, optimizing communication channels, and managing a wide range of administrative tasks that support the overall functionality of the organization. Work Arrangement: This is a full-time hybrid position reporting to our office located in Cheshire, CT. Professional Responsibilities Answer and direct incoming phone calls to the appropriate departments or personnel. Receive, sort, and distribute incoming mail and correspondence; process outgoing mail promptly. Distribute Agency emails and carrier notices to appropriate recipients. Assist with facilities and vendor management, including supply ordering and maintenance coordination. Track and distribute online quote requests and create prospect accounts in the Agency Management System (AMS). Perform audits and reviews of new business reports to ensure accuracy and compliance. Manage and distribute policy renewal and expiration reports. Participate in various agency projects as needed or assigned. Qualifications & Requirements Experience working in an administrative or customer service role (Required). 1 2 years of experience in the insurance industry, preferably with a Property & Casualty agency (Preferred). High School Diploma/GED (Required). Associate or Bachelor s degree in Business Administration or a related field (Preferred). Basic knowledge of commercial and personal lines insurance, including terminology, policies, and coverages. Strong organizational skills and the ability to manage multiple tasks efficiently. Excellent written and verbal communication skills. High attention to detail and accuracy in data entry and document review. Ability to work effectively in a team environment. Strong problem-solving skills with a persistent approach to resolving issues. Ability to provide empathetic and supportive assistance to clients and visitors. Proficiency with Microsoft Office Suite and other administrative software tools. Ability to maintain confidentiality and demonstrate sound professional judgment. Why us: Patriot offers the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, with a focus on enhanced career opportunities and professional growth. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members, and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. Our benefits include: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA), Health Savings Account (HSA), and Commuter Transit Programs Company-paid Short-Term Disability, Long-Term Disability, and Group Term Life Company-paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401(k) with employer match Patriot Growth Insurance Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Hiring decisions are based solely on qualifications, merit, and business needs at the time. For more information, please review our EEO and DE&I Policy at *******************

Job DescriptionPatriot, LLC is looking for a Senior MQ Engineer to join our team for support at the on-site location in Annapolis Junction, MD. Telework is not permitted. Requirements: This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including On-site five days per week in Annapolis Junction. Active Secret Clearance required. Due to contract parameters, U.S. Citizenship, without dual citizenship, is required. 12 or more years of experience in a MQ Administrator role or in a related field. Experience with WebSphere Participation in a rotational on-call schedule is required. Candidates must reside within a commutable distance for daily onsite work and on-call requirements. This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule. Responsibilities: Design, implement, and maintain scalable, secure, and high-performing IBM MQ and Liberty messaging infrastructure, including queue managers, channels, queues, clustering, and high-availability configurations. Monitor system health and performance metrics, identifying and resolving bottlenecks, tuning MQ settings, and optimizing configurations to ensure reliable and efficient operations. Lead enterprise messaging initiatives, including planning, execution, testing, and deployment, while ensuring alignment with business and IT strategies. Provide advanced troubleshooting and serve as the final escalation point for complex MQ and Liberty issues; support junior admins and application teams during integration and issue resolution. Implement and manage security controls, encryption, and auditing across MQ environments to maintain data integrity and meet compliance requirements. Perform capacity planning and resource forecasting to support growth and ensure scalability across enterprise environments. Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law. Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. To request accommodations for the application process please contact ******************* or call ************. About Patriot LLC: Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement. Company website: ************************** Company address: 9520 Berger Road Suite 212 Columbia MD 21046 Powered by JazzHR yhtrazt82i

Job DescriptionPatriot, LLC is looking for a Helpdesk Specialist to join our team for support at the on-site location in Annapolis Junction, MD. Telework is not permitted. Requirements: This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including On-site five days per week in Annapolis Junction, MD. Active Secret Clearance required. Due to contract parameters, U.S. Citizenship, without dual citizenship, is required. 3+ years of relevant experience (up to 2 years of experience may be substituted with education) Participation in a rotational on-call schedule is required. Candidates must reside within a commutable distance for daily onsite work and on-call requirements. This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule. This role supports a 24x7 Operations Center. All candidates must be willing and able to perform up to 12-hour shifts, including weekends and holidays, on a rotating basis throughout the year. Responsibilities Provide frontline support for user-reported issues related to hardware, software, networking, telephony, and user account access. Log, track, and resolve incidents using the government-provided trouble ticketing system. Respond to calls and emails, provide timely updates to users, and close tickets upon confirmation of issue resolution. Escalate unresolved issues following the approved Escalation Plan. Support the use of COTS/custom applications, peripheral devices, and backup systems. Document daily operational activities and participate in status reporting. Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law. Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. To request accommodations for the application process please contact ******************* or call ************. About Patriot LLC: Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement. Company website: ************************** Company address: 9520 Berger Road Suite 212 Columbia MD 21046 Powered by JazzHR FRafKfwP1d

About FBinsure, A Division of Patriot Growth Insurance Services: FBinsure is a leader in providing insurance and risk solutions for our clients. Our mission, through the professionalism, education, and integrity of our employees, working in an innovative and technologically superior environment, is to continually improve our products and services to meet our clients needs, allowing us to share our prosperity with our employees and our communities. Fbinsure is a proud partner agency of Patriot Growth Insurance Services. Position Overview: The Small Business Account Manager oversees client relationships and is responsible for successfully managing and renewing a segment of client business. The Account Manager establishes a strong rapport with clients and seeks to identify and present the best products and services to meet their needs and objectives. Work Arrangement: This is a full-time, hybrid position reporting our office in Taunton, MA. Professional Responsibilities: Provide excellent service to clients by proactively servicing accounts and addressing client concerns in a pleasant and professional manner. Pre-qualify new business per agency guidelines. Prepare and review registry transactions. Process new business, endorsements, and cancellations according to guidelines Inform and educate clients about coverage, exclusions, and exposures, while documenting electronic files accordingly. Provide technical support to Producers (i.e., coverage, renewal proposals, suspense items, etc.) to meet client s needs. Complete the application submission process by preparing proposals and applications, submitting them to insureds and carriers, obtaining clients signatures on all applications, and following-up to ensure timely responses in conjunction with Producer. Explain audit procedures to clients and review interim reports for accuracy. Respond to clients needs by producing binders, certificates, policies, and other related items accurately and timely. Renew/remarket policies per agency standards working in conjunction with client and producer; ensure exposures are adequately covered, insurance is placed with best company and remarket when appropriate. Process incoming and outgoing communication requests professionally, accurately, and timely (i.e., email, mail, voicemail, and faxes). Follow-up on open activities in a timely manner. Take first report of loss and file with carrier according to specific company guidelines, assign adjuster as necessary; log appropriate follow-up in tracking system for claims team to handle. Maintain files in systems accurately and consistently in accordance with guidelines. Refer insureds to other departments for cross-sell opportunities. Address unusual or difficult client inquiries/situations with a personal consultative approach and demonstrate appropriate awareness to involve additional internal team members to ensure appropriate and timely resolution, as needed. Qualifications and Requirements: 3+ years of P&C account management experience, OR 4+ years of P&C commercial lines industry experience High School Diploma/GED Bachelor s Degree in Sales, Marketing, Business Administration, or similar preferred Professional Property & Casualty Insurance License (must obtain within 3 months of hire date) CIC, CPCU, MAIA or similar designations preferred Proficient in Microsoft Office Suite Authorized to work in the U.S. without sponsorship About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2023 Inc. 5000 list of fastest-growing companies. With more than 2,100 employees operating in over 170 locations across 48 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Salary Range: A starting base salary of $80,000 plus commission, depending on the candidate s experience. *A wide salary range is posted for this position, and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at *******************

About Premier Benefit Plans, A Division of Patriot Growth Insurance Services: Founded in 1995 on Long Island, Premier Benefit Plans is a strategically focused and service driven employee benefits advisory and brokerage firm. Our value-oriented approach is based on gaining a clear understanding of client business issues and related goals, then creating an aligned benefits strategy that will achieve relevant objectives. Our structured account management approach ensures that comprehensive services are delivered proactively. For almost thirty years, we have served our clients and delivered cost effective insurance products while combining exceptional service with creative plan design. Position Overview: We are looking for an experienced Director of Benefits Consulting to lead our growing team! As the Director of Benefits Consulting, you will ensure the delivery of exceptional service to clients and prospects by acting as their primary service contact and actively managing large and self-funded accounts. You will also oversee the service department staff, ensuring that all team members are aligned with our goal of achieving overall client satisfaction on all aspects of their employee benefit offerings and managing clients day-to-day needs. Work Arrangement: This is a hybrid position based out of our Melville, NY office. Professional Responsibilities: Team Communication: Keep the team informed and communicate thoroughly and clearly with all team members concerning client issues, renewals, and proactive work. Team Leadership: Positively influence the team members by being a trusted mentor, offer encouragement and praise, promote engagement, and build good working relationships. Strategic Planning: Strategically plan, execute, and drive benefits plan renewal timelines with the Producers to ensure minimal hold-ups. Client Partnership: Partner with clients to help identify their business long-term employee benefits goals and develop a strategic plan to achieve them. Client Assistance: Assist with day-to-day client needs in a timely manner. Renewal Negotiations: Perform annual renewal negotiations with the carriers, renewal plan selection, and other renewal functions as needed. Benefit Enhancement: Present clients with options to enhance their benefits package, including voluntary benefits, and cross-selling opportunities to enhance their package via renewal. Implementation and Transition: Ensure that the implementation and transition processes for all carrier changes are handled smoothly with minimal disruption and communicate any major issues/changes. Renewal Management: Responsible for the renewal checklist and meets with the Producers to discuss the renewal timeline. Presentations: Conduct employer presentations (phone/webinar/in-person) in a consultative, logical, professional, and informative manner. Client Understanding: Assess clients' understanding and attitude during meetings and presentations, encouraging feedback, and adjusting accordingly. Problem Solving: Assess the nature of a problem quickly, understand thoroughly the expectations of the client, and consistently meet those expectations through viable solutions in a timely manner. Proactive Response: Proactively respond when a potential problem is discovered and assist the client with any escalated employee benefit issues. Qualifications and Requirements: 4-6 years of Account Management experience with self-funded, large groups 2-4 years of leadership experience at an independent agency NJ Life & Health license Excellent interpersonal and communication skills (both oral and written) A passion for leading a team that drives our agency's success Ability to establish and maintain effective working relationships with all stakeholders Occasional travel required to conduct in-person client open enrollment meetings BenefitPoint Agency Management System and Employee Navigator experience preferred Proficient with the use of Microsoft Office Suite and products Authorized to work in the U.S. without sponsorship About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Pay Range: $120,000 - $140,000 depending on experience A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at *******************

About PDCM, A Division of Patriot Growth Insurance Services: With roots dating back more than 100 years, PDCM blends a century of experience with industry innovation to bring you a completely different approach to managing risk and insurance. Our personalized advisers use PDCM s unique Risk Reduction Approach to take a comprehensive look at our client s needs and customize a plan for their family or business. PDCM blends a century of experience with industry innovation to bring you a different approach to managing risk and insurance. Our dedication and commitment to serving the business community has enabled us to become one of the most successful independent insurance agencies and consulting firms in Iowa. PDCM is a proud partner agency of Patriot Growth Insurance Services, LLC. Position Overview: The Commercial Lines Producer is responsible for identifying, prospecting, and securing new commercial lines insurance clients for the agency while nurturing and expanding relationships with existing clients. Work Arrangement: This is a full-time, hybrid position reporting our office in Waterloo, IA. Professional Responsibilities: Identify and research potential clients in the commercial lines sector through various channels such as networking events, referrals, online research, and cold calling. Build a strong pipeline of prospects and conduct thorough needs assessments to understand their insurance requirements. Present and promote a wide range of commercial insurance products and services tailored to the specific needs of clients. Cultivate and maintain strong relationships with existing clients to understand their changing insurance needs, ensuring retention and possible cross-selling opportunities. Provide exceptional customer service, offering prompt responses to queries and addressing any concerns or claims-related issues. Keep abreast of industry trends, regulatory changes, and competitor offerings to stay competitive and up to date with the commercial lines insurance market. Utilize this knowledge to provide valuable insights and advice to clients during consultations. Collaborate with carriers and underwriters to negotiate favorable terms, premiums, and coverage options for clients. Strive to secure the most cost-effective and comprehensive solutions while maintaining profitability for PDCM. Ensure that all required documentation, paperwork, and policy records are accurately maintained and compliant with industry regulations and internal agency policies. Maintain the confidentiality of sensitive client information and records. Set and achieve individual sales targets, including new business production, revenue generation, and retention rates. Regularly analyze performance metrics to identify areas for improvement and implement effective strategies accordingly. Qualifications and Requirements: Previous experience working in sales or at an Insurance agency (Required). High School Diploma/GED (Required). Obtainment and maintenance of Iowa Property and Casualty Insurance License (Required). 3 or more years of experience working in sales at a Property and Casualty Insurance Agency, preferably in the Commercial Lines Department (Preferred). Associate or Bachelor s Degree in Business Administration or a related field (Preferred). Possess a strong understanding of commercial lines insurance products, coverages, and underwriting principles. Possess a strong business acumen to understand financial metrics, industry dynamics, and the competitive landscape. Ability to develop and execute effective sales strategies aligned with business goals. Monitor and analyze sales performance metrics and identify areas of improvement within sales strategies. Proficient in analyzing client s needs and recommending appropriate insurance solutions. Excellent written and verbal communication skills to effectively convey information clearly and transparently. Experience in building and maintaining strong client relationships, understanding clients unique needs, and providing customized insurance solutions. Detailed-oriented and organized with excellent project management abilities. Strong critical thinking skills to analyze complex scenarios and develop solutions for clients. Familiarity and proficiency in using relevant software applications, including Customer Relationship Management (CRM) systems, Microsoft Office Suite, and other tools used for client management and communication. Commitment to staying updated on industry trends, regulations, and best practices through attending training programs, earning relevant certifications, and participating in industry conferences or webinars. Adhere to ethical standards and maintain confidentiality when handling sensitive employee and client information. About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at *******************

About Core Assurance Partners, A Division of Patriot Growth Insurance Services: Launched in 2017 in Virginia Beach, Virginia, Core Assurance delivers decades of global industry experience through innovation and collaboration. We are a client-centric insurance, surety, and risk management advisory firm on a mission to provide exceptional experiences and impactful results, employing the finest resources and partnering with the industry s most respected and recognized insurance companies. Position Overview: The Client Associate will coordinate between the producer, client, and insurance companies to provide a high quality of service and maintain positive client relationships. The Client Associate will handle the day-to-day needs of their assigned clients while being mindful of the profitability of the business to the agency. Work Arrangement: This is a full-time, hybrid position that reports to our office located in Virginia Beach, Virginia. Professional Responsibilities: Lead the end-to-end renewal process, including coverage review, quoting, remarketing, and proposal preparation in alignment with agency procedures. Serve as the primary client contact for day-to-day service needs, promptly responding to inquiries, resolving issues, and providing proactive guidance. Accurately process endorsements and policy changes, ensuring timely delivery and communication with clients. Maintain complete and current account data in Applied Epic, including policy information, documentation, and service activity. Coordinate with carriers to manage claims intake, facilitate resolution, and oversee final audits, including any disputes. Issue Certificates of Insurance and Evidences via CORE24 , ensuring accuracy and turnaround expectations are met. Support marketing efforts by gathering information, requesting quotes, and collaborating with internal teams to prepare competitive coverage options. Handle billing requests, finance agreements, and account reconciliations, including multi-entity or installment billing setups. Schedule and support renewal meetings, track unusual account activity, and ensure completion of required service checklists. Stay current on industry regulations, carrier updates, and internal systems through ongoing training and compliance participation. Qualifications and Requirements: Active Virginia Property & Casualty insurance license High School diploma required; Bachelor's degree preferred 5 + years' industry experience Applied Epic experience preferred Excellent interpersonal and communication skills (both oral and written) Proficient with use of Microsoft Office Suite and products A passion for being part of a team that drives our company to industry leadership Ability to establish and maintain effective working relationships with both peers and clients About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at *******************

Patriot, LLC is looking for a Desktop Support Technician to support our client's mission in Corvallis, OR. Minimum/General Experience: This is a professional and technical position responsible for on-site desktop, laptop, printer and video conference installation, set-up, patch installation, software upgrade support, and troubleshooting /diagnosing reported end-user hardware and software problems. Employees in this classification are responsible for planning, evaluating and implementing approved system changes and upgrades and providing tier 2 and 3 support for hardware and software problem resolution. Functional Responsibilities: The following statements describe the principal functions of this job and its scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. The candidate for this position: Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to computer systems for ORD. Computers can be connected to a production network, isolated lab network, or stand-alone. Operating systems range from Windows 98, Windows 2000, Windows XP, Windows 7, Windows 10, and Windows 11 desktops/laptops/virtual workstation systems. Support is also provided for local and network printers and occasionally Macintosh systems. Schedules repairs, installs and configures workstations with approved image and additional software as approved/required. Installs after-market hardware and software to support user equipment functionality as needed. Moves IT systems and peripherals for office relocations. Sets up, initiates, and shutdowns video conferences between two or more sites. Follows approved standard operating procedures and meets all service level agreements. Maintains and submits updates to asset management for all equipment maintained. Updates the ticket tracking system as required. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Familiarity with Video Conference systems setup and preparation is desirable. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under supervision. Reports to a team leader or manager. May be required periodically to work outside of scheduled work hours. May be required to work at alternate locations. Education, Experience, Certifications Minimum education requirement - High School Diploma/ GED. Certification - A+, MCDST, and other Microsoft certifications are highly desired. The ideal candidate will have a minimum of 1 years' experience in a production networked environment supporting SCCM imaging, Microsoft Office 365, Microsoft Windows XP, Windows 7, Windows 10 and Windows 11 workstations, network and locally attached printers / plotters. Must enjoy working with end users and must work well with other IT team members or department managers. Must have good written and oral communication skills and a customer satisfaction attitude. Experience with remote support, remote support tools, and Service Now is desired. #ZR Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law. Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. To request accommodations for the application process please contact ******************* or call ************. About Patriot LLC: Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement. Company website: ************************** Company address: 9520 Berger Road Suite 212 Columbia MD 21046

About Consolidated Insurance Markets (CIM), A Division of Patriot Growth Insurance Services: Our mission is to build strong, lasting relationships. Since 1999, we've offered a personalized alternative to big box insurance companies, focusing on friendly, human interaction. At Consolidated Insurance Markets, we listen closely to ensure your family and business are fully protected. Here, you can trust that we know your name! Position Overview: We are seeking an experienced Commercial Lines Account Manager. In this role, you will independently manage a dedicated book of business while serving as the primary point of contact for client needs and renewal. This position plays a key role in helping clients understand coverage, navigate risk, and make informed decisions that protect their businesses. Work Arrangement: This is a full-time position with hybrid opportunities available, reporting our office located in Flower Mound, TX. Professional Responsibilities: Serve as the primary point of contact for assigned commercial accounts, delivering responsive, professional day-to-day service. Manage the full policy lifecycle including quoting, binding, renewals, endorsements, audits, and remarketing to ensure accuracy and timely execution. Identify coverage needs, interpret policy and contract language, and resolve client issues while escalating complex matters appropriately. Maintain strong technical knowledge of commercial lines coverages, carrier guidelines, and compliance requirements. Partner closely with Producers, Account Executives, and underwriting partners to support retention, new business opportunities, and overall account strategy. Maintain organized, accurate documentation within the agency management system in accordance with agency standards. Build and sustain long-term client relationships through proactive outreach, strategic guidance, and consistent follow-through. Stay up to date on industry trends and pursue ongoing professional development to support team excellence. Qualifications and Requirements: 2+ years of Commercial Lines experience within an independent agency, or brokerage environment. Active Property & Casualty insurance license. Strong working knowledge of core commercial coverages (GL, Property, Auto, WC, E&O, etc.) and experience preparing COIs, binders, and renewal documents. Proficiency with Microsoft Office 365 (Outlook, Word, Excel, OneDrive); Applied Epic or similar AMS experience preferred. Strong communication skills with the ability to explain coverage, assess client needs, and deliver clear recommendations. Highly organized, detail-oriented, and able to manage multiple deadlines in a fast-paced environment. Proven ability to build effective working relationships with clients, carriers, and internal partners. A service-driven mindset with a willingness to go above and beyond to support clients and teammates. About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at *******************

About Hood Hargett, A Division of Patriot Growth Insurance Services: Founded in 1975, Hood Hargett & Associates is a full-service independent insurance agency headquartered in Charlotte, North Carolina. With nearly 50 years of experience, we specialize in providing personalized insurance solutions for individuals and businesses. Our team is committed to offering sound guidance and comprehensive coverage options to protect your most important assets. We represent many of the most financially sound insurance companies and strive to deliver value through expert advice and exceptional service. Position Overview: The Director of Personal Lines will lead and manage the Personal Lines Client Services team, ensuring both new business growth and client retention. This role is responsible for coaching Account Managers, developing processes, maintaining client satisfaction, and driving revenue growth opportunities while fostering a collaborative and high-performing team culture. Work Arrangement: This is a full-time hybrid position reporting to our office located in Charlotte, NC. Professional Responsibilities: Lead, coach, and manage the Personal Lines Client Services team. Set quarterly goals, develop strategies, and motivate the team to achieve objectives. Conduct regular team meetings and establish/document standard operating procedures. Manage new business processes, including quote timelines, underwriter negotiations, and workflow optimization. Drive client retention with proactive renewal processes and a target retention rate of 90%. Handle escalated client issues and oversee policy reviews, rounding, and referral generation. Coach and train team members on system use, carrier appetite, and customer service best practices. Ensure excellent client experience with timely call returns, follow-up protocols, and service standards. Oversee team operations including hiring, training, performance reviews, incentive programs, and scheduling. Participate in agency management activities such as meeting with carrier representatives, creating workflows, and tracking departmental metrics. Manage a small book of business (10 15%) alongside leadership responsibilities. Qualifications and Requirements: 4+ years of experience in a similar leadership role. Active Property & Casualty Agent License. Strong knowledge of insurance products, markets, rating, and underwriting. Familiarity with Applied EPIC or similar agency management systems preferred. Excellent leadership, coaching, and communication skills. College degree preferred. About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide continual learning and enhanced career opportunities for our dedicated, professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401(k) with employer match Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at ****************** .

Job DescriptionPatriot, LLC is seeking a highly skilled individual to join our team as a Platform Infrastructure Engineer. You will be responsible for the deployment and maintenance of several platforms supporting multiple applications. The role will involve collaborating with cross-functional teams and overseeing technical architecture while delivering scalable and reliable solutions. Specific Responsibilities: Monitor and optimize system performance and implement corrective actions on current platform(s). Experience in managing and maintaining application integration leveraging current networking concepts (TCP/IP, routing, firewalls) Oversee and conduct regular cybersecurity vulnerability assessments and penetration testing. Develop and maintain security incident response plans and procedures. Develop and implement automation scripts and tools to streamline platform deployments, provisioning, and management tasks. Deploy and manage machines with VMware, vCenter, Kickstart, Puppet, Foreman, and CIS-CAT Manage and configure host-based security systems. Experience with DevOps methodologies and tools, supporting Infrastructure as Code (IaC) within RHEL containers. Use monitoring and logging tools, such as Prometheus, Grafana, ELK, IBM NetCool, and Solarwinds. Patch and manage systems using Red Hat Satellite Server. Provide hardware support for servers and workstations. Experience/knowledge of cloud platforms such as AWS and Azure to manage, secure, and maintain the environment/platform infrastructure is a bonus, but not required. Other tasks as assigned. Project Specific Experience: At least 12 years of experience in the related field. At least 4 years of hands-on experience working with OpenShift. Active Secret clearance. Due to federal requirements, all candidates must be US Citizens without Dual Citizenship to another country. This is an on-site position at a government facility. Requires presence on-site five days per week in Annapolis Junction, MD. Candidates must reside within a commutable distance. Participation in a rotational on-call schedule for emergency page-outs is required. Team player, fast learner with ability to work proactively and independently to support mission critical operations supporting geographically diverse locations. Preferred: Red Hat Certified Specialist in OpenShift Administration OR Red Hat Certified Engineer (RHCE) OR Red Hat Certified Architect (RHCA) Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law. Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. To request accommodations for the application process please contact ******************* or call ************. About Patriot LLC: Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement. Company website: ************************** Company address: 9520 Berger Road Suite 212 Columbia MD 21046 Powered by JazzHR goi XmewjfC

Patriot, LLC is looking for a Senior MQ Engineer to join our team for support at the on-site location in Annapolis Junction, MD. Telework is not permitted. Requirements: This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including On-site five days per week in Annapolis Junction. Active Secret Clearance required. Due to contract parameters, U.S. Citizenship, without dual citizenship, is required. 12 or more years of experience in a MQ Administrator role or in a related field. Experience with WebSphere Participation in a rotational on-call schedule is required. Candidates must reside within a commutable distance for daily onsite work and on-call requirements. This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule. Responsibilities: Design, implement, and maintain scalable, secure, and high-performing IBM MQ and Liberty messaging infrastructure, including queue managers, channels, queues, clustering, and high-availability configurations. Monitor system health and performance metrics, identifying and resolving bottlenecks, tuning MQ settings, and optimizing configurations to ensure reliable and efficient operations. Lead enterprise messaging initiatives, including planning, execution, testing, and deployment, while ensuring alignment with business and IT strategies. Provide advanced troubleshooting and serve as the final escalation point for complex MQ and Liberty issues; support junior admins and application teams during integration and issue resolution. Implement and manage security controls, encryption, and auditing across MQ environments to maintain data integrity and meet compliance requirements. Perform capacity planning and resource forecasting to support growth and ensure scalability across enterprise environments. Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law. Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. To request accommodations for the application process please contact ******************* or call ************. About Patriot LLC: Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement. Company website: ************************** Company address: 9520 Berger Road Suite 212 Columbia MD 21046

Patriot, LLC is seeking a Helpdesk Specialist III to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. Specific Responsibilities: • Provide a first point of contact for customers seeking technical assistance with a ticket, phone call, email, or in person • Assist customers, troubleshoot problems, and coordinate technical support. • Account creations, account lockouts, password changes • Record events and problems and their resolution in logs • Follow-up and update customer status and information • Log and route service requests and incidents in an incident management system. • Maintain service level agreements related to Desk Side support Service/Incident requests • Direct unresolved issues to the next level of support team member • Establish phone bridge with next level of support and customer leads per SOP's • Receive and input critical time data in various formats and ingest it into the vetting system. Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system Requirements: • Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered • Active Secret clearance is required. • This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule. • At least seven (7) or more years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service. • At least seven (7) or more years of experience utilizing any Incident Management Ticketing System such as: o Remedy v20.02 o ServiceNow o Other, comparable systems Preferred Key Skills and Abilities (not contractually required): • DHS Suitability Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law. Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. To request accommodations for the application process please contact ******************* or call ************. About Patriot LLC: Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement. Company website: ************************** Company address: 9520 Berger Road Suite 212 Columbia MD 21046

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Position Overview: As a Commercial Lines Customer Service Representative, you will play a crucial role in providing exceptional service to our commercial insurance clients. You will be responsible for managing client accounts, addressing inquiries, processing policy changes, and assisting with claims. The ideal candidate will have a strong background in commercial insurance, excellent communication skills, and a dedication to delivering high-quality customer support. This position requires a detail-oriented and organized professional who can thrive in a fast-paced environment, balancing multiple tasks and client needs. You will work closely with account managers, underwriters, and other team members to ensure client satisfaction and retention. By maintaining a thorough understanding of commercial insurance products and services, you will help clients navigate complex insurance policies and provide timely solutions to their concerns. If you are customer-focused, proactive, and passionate about supporting business clients in their insurance needs, this position is a great fit for you. Work Arrangement: This is a full-time position working in our office located in Southlake, TX. Professional Responsibilities: Respond to inquiries and requests from commercial insurance clients via phone, email, or in person. Process and manage commercial insurance policies Assist clients with claim submissions, provide claim status updates, and help resolve issues with adjusters or underwriters. Maintain regular communication with clients, providing updates on policy changes and billing. Prepare, review, and file insurance documents, ensuring accuracy and compliance with industry regulations. Address client concerns or issues and work with underwriters, brokers, or other departments to find timely solutions. Ensure compliance with all regulatory requirements, agency policies, and industry standards during all interactions with clients. Build and maintain strong relationships with commercial clients to foster retention and satisfaction. Enter and update client information and policy details in the company s database and CRM system. Work closely with underwriters, agents, and other internal teams to ensure smooth processing of commercial policies. Provide clients with billing information, payment options, and assist with resolving payment-related inquiries. Qualifications and Requirements: High school diploma or equivalent (required) Associate s or Bachelor s degree in Business, Insurance, or a related field (preferred) Minimum of 2-3 years of customer service experience in commercial insurance (required) Experience with policy management, quoting, or claims handling in a commercial insurance setting (preferred) Excellent interpersonal and communication skills (both oral and written) Proficient with use of Microsoft Office Suite and products A passion for being part of a team that drives our company to industry leadership Ability to establish and maintain effective working relationships with both peers and clients Authorized to work in the U.S. without sponsorship Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer: Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs Company paid Short-Term Disability, Long-Term Disability and Group Term Life Company paid Employee Assistance Program Paid Parental Leave Paid holidays Personalized PTO 401 (k) Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at *******************