Team Leader jobs at Construction Specialties - 120 jobs

As the Team Leader, LTD Claims Case Management, you will be responsible for validating that all LTD claims are accurately and fairly adjudicated according to plan provisions, established best practices and within state and federal guidelines. As the Team Leader you must be able to manage and resolve issues that pertain to claim administration procedures cost containment activities, reports and quality control issues. You will serve as primary resource for the team and provide direction to the staff members by setting objectives, communicating progress and goals, and holding the staff accountable for adhering to all quality assurance, turnaround times, best practice standards, and operational efficiency. You are also responsible for assisting staff with career development and career progression. The Team Leader partners with internal cross functional areas for program direction, goal setting, service delivery and development of action plans and leveraging bench strength. You will also work with external customers to enhance the overall experience for the customer. The Team Leader is responsible for the overall functioning of the department. You are A true leader who fosters a culture where diverse thoughts, experiences, and backgrounds are valued and celebrated Empowering to employees to take the initiative to further team and company goals and encourage candor and transparency able to create a safe environment to try new ideas and make mistakes and able to demonstrate the courage to make difficult decisions and have candid conversations Able to demonstrate a high performance standard for employees and team Balances risk with growth opportunities Able to maintain a strong external focus, voice of customer, industry and regulatory Strategically aligned to processes and resources for future goals and objectives You will Manage People 40% Develop employee goals to promote career growth that enhance level of knowledge for future opportunities Cross collaboration with business partners including Life and Disability, CRU, SIU, Sales Force, Group Quality Management and other areas within the company Promote leadership model to support Guardian values Develop and communicate objectives and performance goals for the department Managing direct report's performance by coordinating with HR business partners to develop coaching plans and performance improvement plans Create yearly action plan based on the results from the employee engagement survey Manage Risk 30% Based on feedback from technical consultant review daily, weekly and monthly reports on team productivity 1) for operational reporting and monitoring purposes; and 2) to identify trends and training opportunities Coordinate and monitor overpayment recovery efforts, vendor/legal negotiations and tracking for liability and reporting purposes Monitor claim turnaround times to validate decisions are made within DOL and policy time frames Oversee settlement checks in accordance with settlement agreements Assist in self-testing for MARs Financial Control Train and Develop 20% Develop training tools in conjunction with technical experts to deliver training to the staff Empower staff through brainstorming sessions to revise workflows and procedures that promote best practices Support strategic initiatives from a Life/DI claim perspective with contract rewrites and related projects Prepare agenda, schedule and facilitate team meetings Mentor, coach, supervise and develop talent of direct reports by recommending and coordinating training plans for individuals to exceed personal and departmental goals and objectives Review claim staff QA assessments for training or enhancement opportunities Manage Processes 10% Identify Continuous Improvement opportunities by reviewing process and eliminating unnecessary steps Validate refund and returned checks are processed in an accurate and timely manner and in accordance to departmental policy Assist manager with departmental budget and vendor expenses Identify claim success stories that promote Guardian's value proposition You have Minimum of 5 years of LTD claims experience Bachelor's Degree in related field and/or equivalent relevant disability work experience Previous leadership experience in decision making, trouble shooting, staff development, and related skills and abilities Excellent organizational and time management skills Excellent math aptitude and analytical skills Professional oral, written and presentation skills Strong PC skills, including Microsoft Office applications Extensive knowledge of Guardian's disability products, business rules and procedures DCMS claim system knowledge a plus Familiarity with mandated state and federal regulations Travel and Office Model This is a fully remote role with possible minimal travel to other locations and conferences Salary Range: $58,620.00 - $96,300.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

The AVP, Healthy Paws Customer Care Lead will develop and execute the company's customer-centric strategies, including optimization of Healthy Paws outsourced customer service functions. This role is responsible for visioning and executing comprehensive, multi-channel experience service strategies to ensure seamless integration across customer service touchpoints. This role also oversees ALL third-party vendor operations, including claims across call and email support channels, ensuring an exceptional customer experience while meeting business goals. This role will drive performance through data, accountability, and continuous improvement initiatives, while also partnering with the Learning & Development team and Quality Assurance team to assist in building a scalable quality assurance program. This role will report directly to the AVP of Quality, Training and Process Excellence. Primary Responsibilities: Strategic Leadership Provide leadership and strategic oversight for all outsourced customer care operations, including call and email support. This includes vendor management, forecasting and capacity planning, NPS and CSAT performance and implementation, and quality assurance. Define and execute a comprehensive, multi-channel customer service and experience strategy aligned with business objectives. Lead collaboration with internal stakeholders across operations, product, technology, and marketing to align customer service strategies with overall business goals. Map and optimize the customer journey across all service touchpoints to reduce friction, improve self-service and enhance customer experience. Operational Oversight Responsible for driving the strategic shift of additional work to vendor partners, with the goal of reducing reliance on internal escalation and streamlining processes for our agent partners. Responsible for ensuring vendor accountability to contractual obligations and reducing costs where applicable. Responsible for owning and reporting on all key performance metrics related to vendor-managed calls, emails and tasks-providing insight into what is being done, why, and how it aligns with the Healthy Paws goals. Develop and maintain strong relationships with third-party vendors to ensure performance targets, SLAs, and KPIs are consistently met or exceeded. Develop, manage, and refine customer experience metrics, including NPS, CSAT, First Contact Resolution (FCR), Average Handling Time (AHT), Abandonment Rate, Wait-Queue Time, and Average Speed of Answer (ASA). Oversee the development and execution of a comprehensive quality and assurance program that evaluates agent performance, customer satisfaction, compliance, and brand alignment. Oversee assistance in forecasting and verifying contract details across outsourced teams to ensure staffing aligns with customer demand and service level targets. Transformation and Innovation Lead initiatives to enhance the customer journey through process optimization, automation, technology adoption, and quality improvements. Drive innovation and transformation strategies in partnership with business and IT teams to ensure seamless integration of digital tools and channels. Leverage data and analytics to uncover customer insights, measure success and identify continuous improvement opportunities. Talent Development Lead, mentor, and develop internal teams responsible for vendor management and quality assurance. Lead, mentor and develop talent to support customer experience organization. 5+ years insurance industry experience focused on customer-facing experiences and operations, preferred. Bachelor's degree required. Experience in leading cross-functional transformative initiatives, including process development and improvement, with the ability to manage multiple projects simultaneously. Proven track record in delivering operational excellence and value to internal and external customers. Proven track record in developing talent including but not limited to developing training plan based on individual and business needs. Ability to lead change by understanding the business vision and strategy and developing and executing tactical objectives. Ability to influence key operational and technology decisions through personal integrity, expertise, and business acumen. Collaborative leadership style with a focus on outcomes and innovation.

Hi, we're Oscar. We're hiring a Team Lead, Claims Production to join our Claims Production team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role The Lead, Claims Production is responsible for managing the success of multiple Claims Production teams by driving performance, effectiveness, and operational improvements to daily workflows and strategies. You will report to the Manager, Claims Production. Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is $51,120 - $67,095 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities Guide your team's metrics, including member and provider satisfaction, quality of care (daily benchmark production) and employee satisfaction Coach direct reports through a culture of feedback and development to provide the best member/provider experience and care possible. Serve as a central communicator -- leading team huddles, promoting vision, strategy, company values, and providing feedback to team members and other company associates. Manage the daily needs of your team, including hiring, training, inventory levels, and scheduling to ensure an efficient operation Compliance with all applicable laws and regulations Other duties as assigned Qualifications 3+ years of experience leading and supporting a Claims Production team 2+ years reading and using claims data to identify trends; including inventory management Demonstrated capacity to balance competing priorities and continue to execute projects with excellence Bonus Points Prior healthcare or service experience Bachelor's Degree Proficiency navigating Excel, JIRA, and SQL This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey's health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds. Manages, mentors, and provides daily oversight of the various application developers, business systems analysts, testers, and scrum masters in the units for which they are responsible. Accountable for the technical aspects of the applications they support along with day-to-day operations ensuring system availability and performance as aligned to Horizon SLAs. Oversees and ensures software engineering lifecycle discipline (Agile/Waterfall) within the team. They serve as a technical expert and people leader, ensuring alignment with enterprise architecture principles while driving best practices in software development Responsibilities: Manages the day-to-day operations of a technology team with a focus on the maintenance and software engineering and development of application systems. Drives adoption and adherence to Horizon software development life cycle methodology (waterfall/Agile/Kanban) ensuring quality artifact production. Assigns, monitors, and reviews progress and accuracy of work. Ensures adherence to policies, plans, standards, objectives, budgets, staffing allocations and best practices in application development. Manages and tracks team-level project details and serves as the technical subject matter expert, providing leadership during periods of transition. This includes managing technical risks, dependencies, and ensuring timely resolution of critical issues. Manages relations, day to day expectations, time reporting accuracy, and adherence to contract SLAs of vendor partners within the team. Oversees the design, development, and deployment of scalable and resilient applications that support a product focused on achieving distinct business outcomes. Provide hands-on technical guidance, code reviews, and oversight to maintain high coding standards Facilitate cross-team collaboration, where needed, to integrate applications and ensure seamless data flow Provides staff management oversight including hiring, promoting, or making recommendations for staff. Conducts performance reviews and assessments, manages performance, engages in skills assessment, and promotes professional development of staff. Education/Experience: Bachelor Degree required or 12 years equivalent work experience 5 years - Experience with information technology concepts, application development and/or enterprise system maintenance methodology, terminology, and standards required 5 years - Systems maintenance and/or programming experience required 3 years - Expert working knowledge of at least one programming language and/or one enterprise system in use at Horizon BCBS Product Management experience preferred Additional Licensing, Certifications, Registrations N/A Knowledge: Knowledge of information technology concepts, methodology, terminology, and standards. Subject Matter Expertise (SME) in one or more enterprise IT systems Knowledge and experience in Agile/Scrum and/or waterfall lifecycle methodologies Skills, and Abilities: Proven Skill to develop and/or maintain an enterprise IT system Strong interpersonal and organizational skills Microsoft Office and email skills are required Adaptive to high pace and changing environment. Must be able to communicate effectively with both technical and non-technical co-workers. Must be willing to adjust schedule to plan and perform maintenance and upgrades outside of business hours and be part of an on-call rotation. Travel (If Applicable) None Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware Salary Range: $123,000 - $167,895 This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes: Comprehensive health benefits (Medical/Dental/Vision) Retirement Plans Generous PTO Incentive Plans Wellness Programs Paid Volunteer Time Off Tuition Reimbursement Disclaimer: This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job. Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.

Job Description World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary The Associate Client Representative supports the daily management of a high-volume Commercial Lines book of select business. Under the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention. Essential Duties and Responsibilities Supports lead servicer in effectively managing a high-volume book of business ensuring all required tasks are completed accurately and on-time to meet the client needs. Set up and maintain accurate account details, contacts, and policy information in EPIC Attach, organize, and name documents in EPIC Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change requests, etc. Endorse policy in EPIC Create activities in EPIC and assign applicable team-member. Other Responsibilities, as applicable: Order loss runs from carriers Generate and send proofs to holder, if requested (from EPIC or CSR24) Check policy per policy check workflow and complete checklist Check endorsement against request Document maintenance/retrieval Qualifications Work Experience 0-2 years' experience in Commercial Property and Casualty Licensed or obtaining state Property & Casualty insurance license within a specified time frame Knowledge of Excel, Word, and other MS Office products to include basic formatting Able to learn coverage fundamentals. Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems. Seeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance. Strong written, oral, and interpersonal communication skills. Able to follow a well-established and familiar set of activities and/or process to derive a solution. Sets priorities and manages workflow to ensure effective, timely, and efficient service delivery. Works to achieve stated objectives and delivers results at the close direction of a senior team member. HS Diploma or equivalent Compensation This is a New Jersey based position with a competitive benefits package. The base salary ranges from $60,000 to $65,000, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: *************************************** Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MA1 Powered by JazzHR a332x8ZzJa

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary The Associate Client Representative supports the daily management of a high-volume Commercial Lines book of select business. Under the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention. Essential Duties and Responsibilities Supports lead servicer in effectively managing a high-volume book of business ensuring all required tasks are completed accurately and on-time to meet the client needs. Set up and maintain accurate account details, contacts, and policy information in EPIC Attach, organize, and name documents in EPIC Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change requests, etc. Endorse policy in EPIC Create activities in EPIC and assign applicable team-member. Other Responsibilities, as applicable: Order loss runs from carriers Generate and send proofs to holder, if requested (from EPIC or CSR24) Check policy per policy check workflow and complete checklist Check endorsement against request Document maintenance/retrieval Qualifications Work Experience 0-2 years' experience in Commercial Property and Casualty Licensed or obtaining state Property & Casualty insurance license within a specified time frame Knowledge of Excel, Word, and other MS Office products to include basic formatting Able to learn coverage fundamentals. Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems. Seeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance. Strong written, oral, and interpersonal communication skills. Able to follow a well-established and familiar set of activities and/or process to derive a solution. Sets priorities and manages workflow to ensure effective, timely, and efficient service delivery. Works to achieve stated objectives and delivers results at the close direction of a senior team member. HS Diploma or equivalent Compensation This is a New Jersey based position with a competitive benefits package. The base salary ranges from $60,000 to $65,000, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: *************************************** Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MA1

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

Job Description Scope of Work: Responsible for coordinating activities related to a team's credentialing of insurance certificates and other vendor data. Supports Clients by processing vendor documents including data entry, review of requirements, file naming and uploading, reporting, billing, writing deficiency emails and making phone calls to vendors and third parties (e.g., insurance agents) to obtain compliant documentation for BCS clients. Managerial Responsibility: Responsible for managing and developing the analyst teams. Job Duties: Document Credentialing Performs all document credentialing functions as a Compliance Analyst. Data entry of all data from vendor documents into the BCS database. Preparation and sending of deficiency notices to vendors and insurance agents. Naming of files and uploading of them to the BCS database. Compare vendor data and documents to client rule sets as necessary. Perform second reviews for new Analysts. Ability to extract insurance requirements from contracts, leases and loans. Handle one-off requests for waivers on an account basis. Reporting Review and approve internal reports for management, i.e. timesheets. Review and respond to quality report findings (involve analysts as needed for corrections and/or training). Prepare personnel performance reviews for analysts. Perform verbal and written warnings if applicable. Hold weekly meetings with analyst team Prepare a current assessment of deficient Companies. Get feedback on analyst workload. Relay BCS company information (technology, business development, etc.) Share ideas and best practices. Discuss scheduling and calendar issues. Ongoing client-specific training - database, COI review, client rules, phone calls, organization. Attend in-house BCS management meetings Attend the bi-weekly operations management meeting. Report on client status. Discuss staffing. Share ideas and input from analyst teams. Discuss Business Development pipeline. Bring up any issues that need to be discussed. Client Meetings Attend scheduled client meetings to provide organizational insights. Address client questions regarding credentialing processes, vendor compliance, and documentation requirements. Gather client feedback and communicate relevant information back to analyst teams. Special projects Assist with special projects as required by clients and management Principal Measures: Key measures will reflect accuracy of work, the prompt and timely completion of work, maintaining high compliance levels throughout the Company base (85%+), database accuracy (95%), analyst productivity and the ability to support individuals in analyst team, sales, accounting and clients with client specific needs. Desired Skills: Strong analytical and organizational skills Excellent communication skills - people skills are a must Ability to complete assigned tasks and meet deadlines Strong computer and database skills - MS Office a must Experience: Experience in client services, managing teams in a service role for organizations or equivalent BCS experience Bachelor's Degree preferred Previous insurance related experience preferred

At Savoy, an RPS Company, we're more than just a team - we thrive on collaboration, creativity, and tackling challenges head-on. Our culture fosters an environment where every idea counts, and every individual's contribution matters. Step into a world of excitement and innovation as we work with top-rated carriers to design robust coverage for our clients. Unleash your potential and join our spirited team, where you'll have the freedom to explore and the support to grow. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview As Team Lead, Specialty Benefits, you are responsible for overseeing the sales and broker relation activities within the Specialty business unit. You will lead and develop a team of sales/account management professionals and leaders, drive revenue growth, foster broker relationships, and ensure the achievement of sales growth targets. How you'll make an impact Leadership and Team Management: Guide and mentor Specialty staff, recruit and develop top sales professionals. Set performance goals, monitor progress, and foster a collaborative, accountable culture. Sales Strategy and Execution: Develop and implement sales plans to meet revenue targets. Analyze market trends to identify opportunities and lead innovative sales initiatives. Monitor sales metrics and adjust strategies as needed. Relationship Management: Build strategic partnerships and collaborate across departments for seamless service. Represent Savoy at industry events to enhance visibility and manage escalated service issues. Sales Analysis and Reporting: Use analytics to assess sales performance and identify trends. Collaborate with business development for cross-sale opportunities. Conduct staff meetings and prepare detailed sales reports and forecasts for management. About You Required: Associates degree; 5 or more years related experience required. Strong knowledge of the commercial insurance brokerage business. High degree of attention to detail and accuracy. Excellent verbal and written communication skills. Preferred: 1+ years of experience directly supervising a team. Advanced computer skills with the ability to quickly learn new systems. Advanced knowledge of Microsoft Office Suite; specifically Excel. Behaviors: Effectively engages and communicates with clients of all backgrounds. Flexibility and open to changing priorities. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Accountable for the effective management of appeals clinical staff. Responsible for hiring, training, coaching, counseling, and evaluating team member performance. May be called upon to perform routine day-to-day program functions. Actively participate in program development and implementation. Supervise and provide guidance to direct reports and other department staff regarding company policies, procedures, and operations. Manage the quality and productivity of team tasks and workflow as they relate to both assigned functions and the overall effectiveness of the Health Services team. Work to resolve issues and improve processes and outcomes. Essential Responsibilities: Take a leadership role in the development, implementation, and ongoing operation and maintenance of assigned programs, services, or functions. Improve the performance of the department through effective oversight and coaching of team members, managing team performance and improving processes and outcomes. Monitor daily workflow and caseloads and other work processes of team to assure appropriate distribution and processing of tasks. Responsible for the orientation and training of new hires. Provide ongoing supervision, training, evaluation, and leadership to assigned team members. This may include annual reviews, involvement in promotions and/or terminations of employees. Participate in hiring decisions in concert with Appeals and Grievance Director and HR. Monitor and evaluate team assignments relating to volumes, timelines, accuracy, customer service, and other quality and performance measures, and take actions as appropriate. Assist with process improvement and work with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Monitor key performance indicators and identify improvement opportunities. Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the team or department. Utilize and promote use of evidence-based medical criteria. Maintain modified caseload consistent with assigned responsibilities. Facilitate investigation and resolution of process-related issues as needed. Facilitate conflict resolution, including interfacing with affected departments and individuals, as appropriate. Oversee and assist in providing exceptional service and information to members, providers, employers, agents, and other external and internal customers. Provide backup to other departmental teams or management staff, as needed. Supporting Responsibilities: Meet department and company performance and attendance expectations. Relate new or revised policies, procedures and/or processes to team members to ensure they have the most up‐to‐date and current information. Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing Health Services operations. Represent the Appeals and Grievance Department, both internally and externally, as requested by Appeals and Grievance Manager and/or Director. Perform other duties as assigned. Work Experience: A minimum of five years clinical experience required. Minimum of three years direct health plan experience in the following areas: utilization management, grievance and appeal, or claims review strongly preferred. Prior supervisory experience preferred. Education, Certificates, Licenses: Registered Nurse/Licensed Social Worker with current appropriate unrestricted state license. Within 6 months of hire licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed. Knowledge: Knowledge of health insurance and state mandated benefits. Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedure codes (including ICD-10, HCPC CPT codes). Effective adult education/teaching and/or group leadership skills. Ability to deal effectively with people who have various health issues and concerns. Strong analytical and organizational skills with experience in using information systems and computer applications. Flexible to meet the departments changing needs Ability to develop, review, and evaluate utilization and case management reports. Good computer skills including experience with Word, Excel, and PowerPoint. Ability to use audio-visual equipment. Ability to work independently with minimal supervision. Competencies Building Trust Building a Successful Team Aligning Performance for Success Building Customer Loyalty Building Strategic Work Relationships Continuous Improvement Decision Making Facilitating Change Leveraging Diversity Driving for Results Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $83,212.29 - $137,300.29Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Are you eager to take command of your career and conquer exciting new challenges? ServiceLink, the unrivaled leader in the mortgage industry, is in search of a proven leader with demonstrated success and a sound knowledge base to fill the position of Sr. Team Lead, Originations Title & Close. The ideal candidate must possess a strong dedication to creating value for customers and rigorously promote our distinguished Serve First culture. If you thrive as an inspirational and motivating force behind high team performance, we encourage you to apply today. There may never be a better time to join ServiceLink, where the demand for exceptional commitment is rewarded with unlimited potential for self-directed growth. A DAY IN THE LIFE In this role, you will… · Carry a reduced production pipeline · Serve as the primary contact within the team for all requests, issues and escalations · Conduct employee training sessions, as needed · Oversee and assist with recruiting new qualified vendors to be added into the database · Maintain professional relationships with vendors · Update county coverage area and fees, ranks, and turn times · Review performance and quality of vendors · Review and approve all time and attendance records · Escalate any employe relations concerns to direct Manager or higher for review and resolution · Work with your direct manager to facilitate the Annual Review process for your direct reports · Communicate with vendors regarding performance and quality · Assist with daily order management, as needed WHO YOU ARE You possess … · Basic Excel knowledge · Prior title or closing experience, and/or prior supervisory experience · Ability to recognize problems outside the normal mandated company, client and state regulations, guidelines and requirements · Excellent customer service and communication skills · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards Responsibilities Proficiency using ServiceLink operating systems and internal search engines Serve as the primary contact within the team for all requests, issues and escalations Maintain open communication with team members and management Take responsibility for the team's accuracy, efficiency, timeliness, and completion of duties Make suggestions to assist with building and maintaining morale Identify and provide required training, i.e. one-on-one training, classes, and coaching for all team members Research and resolve escalations and discrepancies Maintain accurate records and logs Remain knowledgeable on all client, vendor, and borrower requirements Adhere to company policies and procedures Maintain professional relationships with vendors Assist vendors with using ServiceLink applications, such as EXOS Monitor vendors for overall performance and counsel, as necessary Meet production goals and quality standards as set by management Assist with all team member daily functions, as needed Perform all duties in a timely manner, including addressing all inquiries from clients, borrowers, agents, and internal staff Perform all other duties as assigned Qualifications High School diploma or equivalent preferred 2+ years' prior title or closing experience, and/or prior supervisory experience Basic Excel knowledge (VLookup, Formulas, Pivot Tables is a plus but not required) Detail oriented, efficient and organized Ability to recognize problems outside the normal mandated company, client and state regulations, guidelines and requirements Must be able to work overtime if needed Must be able to multi-task We can recommend jobs specifically for you! Click here to get started.

Are you eager to take command of your career and conquer exciting new challenges? ServiceLink, the unrivaled leader in the mortgage industry, is in search of a proven leader with demonstrated success and a sound knowledge base to fill the position of Sr. Team Lead, Originations Title & Close. The ideal candidate must possess a strong dedication to creating value for customers and rigorously promote our distinguished Serve First culture. If you thrive as an inspirational and motivating force behind high team performance, we encourage you to apply today. There may never be a better time to join ServiceLink, where the demand for exceptional commitment is rewarded with unlimited potential for self-directed growth. A DAY IN THE LIFE In this role, you will… * Carry a reduced production pipeline * Serve as the primary contact within the team for all requests, issues and escalations * Conduct employee training sessions, as needed * Oversee and assist with recruiting new qualified vendors to be added into the database * Maintain professional relationships with vendors * Update county coverage area and fees, ranks, and turn times * Review performance and quality of vendors * Review and approve all time and attendance records * Escalate any employe relations concerns to direct Manager or higher for review and resolution * Work with your direct manager to facilitate the Annual Review process for your direct reports * Communicate with vendors regarding performance and quality * Assist with daily order management, as needed WHO YOU ARE You possess … * Basic Excel knowledge * Prior title or closing experience, and/or prior supervisory experience * Ability to recognize problems outside the normal mandated company, client and state regulations, guidelines and requirements * Excellent customer service and communication skills * The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients * A penchant for excellence. You will use your strong attention to detail to maintain our quality standards Responsibilities * Proficiency using ServiceLink operating systems and internal search engines * Serve as the primary contact within the team for all requests, issues and escalations * Maintain open communication with team members and management * Take responsibility for the team's accuracy, efficiency, timeliness, and completion of duties * Make suggestions to assist with building and maintaining morale * Identify and provide required training, i.e. one-on-one training, classes, and coaching for all team members * Research and resolve escalations and discrepancies * Maintain accurate records and logs * Remain knowledgeable on all client, vendor, and borrower requirements * Adhere to company policies and procedures * Maintain professional relationships with vendors * Assist vendors with using ServiceLink applications, such as EXOS * Monitor vendors for overall performance and counsel, as necessary * Meet production goals and quality standards as set by management * Assist with all team member daily functions, as needed * Perform all duties in a timely manner, including addressing all inquiries from clients, borrowers, agents, and internal staff * Perform all other duties as assigned Qualifications * High School diploma or equivalent preferred * 2+ years' prior title or closing experience, and/or prior supervisory experience * Basic Excel knowledge (VLookup, Formulas, Pivot Tables is a plus but not required) * Detail oriented, efficient and organized * Ability to recognize problems outside the normal mandated company, client and state regulations, guidelines and requirements * Must be able to work overtime if needed * Must be able to multi-task Responsibilities - Proficiency using ServiceLink operating systems and internal search engines - Serve as the primary contact within the team for all requests, issues and escalations - Maintain open communication with team members and management - Take responsibility for the team's accuracy, efficiency, timeliness, and completion of duties - Make suggestions to assist with building and maintaining morale - Identify and provide required training, i.e. one-on-one training, classes, and coaching for all team members - Research and resolve escalations and discrepancies - Maintain accurate records and logs - Remain knowledgeable on all client, vendor, and borrower requirements - Adhere to company policies and procedures - Maintain professional relationships with vendors - Assist vendors with using ServiceLink applications, such as EXOS - Monitor vendors for overall performance and counsel, as necessary - Meet production goals and quality standards as set by management - Assist with all team member daily functions, as needed - Perform all duties in a timely manner, including addressing all inquiries from clients, borrowers, agents, and internal staff - Perform all other duties as assigned

The Senior Placement Lead is a senior-level role within the Private Client Services (PCS) team, responsible for overseeing the PCS Marketing Specialists and driving strategic placement initiatives. This individual will lead the marketing and quoting of new business, foster strong relationships with underwriters and producers, and ensure alignment with agency goals and carrier expectations. The role combines leadership, mentorship, and hands-on placement expertise to elevate the PCS team's performance and client outcomes. Your Impact: Supervise and mentor PCS Marketing Specialists, providing guidance, training, and performance feedback. Ensure consistency and quality in marketing practices across the team. Collaborate with PCS Team Leads and Account Managers to align team efforts with business objectives. Lead the quoting and placement of complex and high-value New Business submissions. Maintain a personal book of quoting responsibilities while supporting team efforts. Provide strategic direction on carrier selection and placement strategy. Cultivate and maintain strong relationships with carrier underwriters and marketing representatives. Serve as a key liaison between producers and carriers to facilitate successful placements. Represent PCS in carrier meetings and industry events as needed. Ensure compliance with internal procedures and documentation standards. Monitor and report on placement metrics, team performance, and market trends. Support proposal development and presentation for high-profile clients. Oversee accurate and timely entry of data into agency management systems (AMS360, WorkSmart, EPIC). Identify opportunities for process improvement and system optimization. Successful Candidates Will Have: 5+ years' experience in Private Client insurance marketing or placement Proven leadership experience or team management in a brokerage or agency setting Deep knowledge of High-Net-Worth carriers: Chubb, PURE, Berkley One, Vault, PCS Select Valid P&C broker's license College degree preferred; industry designations (CAPI, CPRIA, CIC, CISR) strongly preferred Strong understanding of Private Client underwriting, coverage, and market dynamics Excellent communication and interpersonal skills, with ability to influence and negotiate Proficiency in agency management systems and Microsoft Office Suite Highly organized, detail-oriented, and able to manage multiple priorities under pressure Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 200 offices and more than 5,300 employees as part of the Accession Risk Management Group family of companies. Industry recognition includes being certified a Great Place to Work in 2023 and on the Inc. 5000 list as one of America's fastest growing private companies. Risk Strategies is committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Pay Range: $84,500 - $135,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

Marketing Statement: Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers. Job Summary: The International AI Hub is responsible for exploring, testing, and accelerating the adoption of Artificial Intelligence across Tokio Marine Group Companies. The Senior AI Technical Lead will be responsible for driving AI initiatives across the Tokio Marine global enterprise. This role combines deep technical expertise with enterprise-level architectural oversight to ensure scalable, secure, and integrated AI solutions. This role will act as a bridge between AI innovation and enterprise systems, translating business needs into production-ready AI capabilities that deliver tangible value. Essential Job Functions: Serves as the senior technical authority for AI proof-of-concepts (PoCs) across infrastructure, cloud, networking, and security domains Leads architecture and feasibility reviews for AI use cases, embedding scalability, compliance, and security from inception Acts as the primary interface between business and technical teams, translating complex business challenges into actionable AI solutions Mentors and guides engineers and developers, fostering excellence in AI prototyping and enterprise-grade integration Develops and maintains enterprise AI integration blueprints, documentation, and deployment guides for Group Companies Oversees vendor engagements to safeguard intellectual property, control costs, and ensure smooth knowledge transfer Ensures production readiness, operational stability, and compliance for all AI deployments Collaborates with internal IT and global technology teams to ensure seamless integration of AI into enterprise systems Maintains alignment between AI initiatives and corporate governance frameworks Executes strategic projects and initiatives as assigned by leadership Qualifications: 10+ years of progressive IT experience spanning multiple disciplines, including infrastructure, software development, and cloud architecture Proven expertise in enterprise integration, cloud platforms (AWS, Azure), and data engineering Hands-on experience with SDLC, DevOps, and CI/CD practices Proficiency in containerization and orchestration tools such as Docker and Kubernetes Strong understanding of enterprise security, compliance, and governance frameworks Experience working within the insurance or financial services industries preferred Demonstrated ability to operate autonomously and drive results in complex, global environments Excellent leadership, problem-solving, and communication skills Hybrid work model, working a few days in our Jersey City, NJ location and the rest from home Salary range $128,000 to $160,000 . Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base EEO Statement: Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service.As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service. Job Description POSITION SUMMARY: Reporting to the Manager, Sample Processing Services of IBX. Hours: Tuesday - Saturday 2PM - 10:30PM. This position provides managerial, high-level technical/scientific support in the operation of the IBX Cell Laboratory. The responsibilities of the position also include the training and supervision of technical staff and student workers, organizing and overseeing lab operations and new projects that require the implementation of new services, overseeing production and QC of media, working with the IT group to build workflows and database queries and generating weekly reports for upper management,. An important component of the position is high level supervision of daily and weekend processing, including coordinating team efforts and ensuring that weekend staffing meets processing demands PERFORMANCE GOALS: · This position works with the Manager and/or director of the Cell Lab to help coordinate in the following areas o Review reports/data on processes occurring in the lab for clients and other stakeholders o Help build, validate and implement SOPs for new services o Has primary responsibility for coordinating the efforts of the Cell Lab team in daily biomaterial processing, reporting to the Director and Manager of the Cell Lab on all operational aspects of management of the lab. · This position works with the Manager of the Cell Lab to ensure the smooth operation of their team such as Developing and/or implementing processes for recording data resulting in the lab, including cell culture growth, quality control test results, storage recording, and distribution tracking Submitting samples for quality testing and making decisions of resulting quality based on these results Examining chain of custody for samples, quality of reagents used in processing, laboratory conditions and technical performance. Within their own team a supervisor is responsible for o Prioritizing daily tasks Making decisions about the course of action to be taken in processing a sample o Resolving routine conflicts and issues Ensuring that staff follow standard operating protocols (SOPs) and maintain accurate data entry procedures in LIMS. o Ordering supplies and ensuring that stock inventories are maintained for all essential reagents, and overseeing ordering and installation of new equipment as well as ensuring that all equipment is maintained on appropriate schedules. o Documenting deviations and overseeing event resolutions in the QMS system Work in the lab as necessary to meet daily lab operation expectations in the event of a staffing shortage Troubleshooting processing issues including ones related to poor cell growth and culture contamination Ensuring that the team remains up-to-date on training, including but not limited to SOP training, competency training, regulatory training and safety training Qualifications COMPETENCIES: Must be proficient in all aspects of blood processing and cell culture, passaging and cryopreservation. Must be well-organized Ability to conduct and organize laboratory based business enterprise efficiently and expeditiously while maintaining a high level of accuracy and attention to detail. · Works independently with minimal supervision. QUALIFICATIONS: Requires a Bachelors or Masters degree in a Life Sciences field with 5 or more years of experience in advanced laboratory operations. Masters degree in a life science is preferred Must have several years experience supervising and managing a high volume complex laboratory of 5 or more individuals that coordinates activities with multiple other divisions and external laboratories. Detailed working knowledge of cell biology and cell culture techniques. This knowledge is essential for training, supervision and evaluating technical staff. Additional Information All your information will be kept confidential according to EEO guidelines.

As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service.As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service. Job Description POSITION SUMMARY: Reporting to the Manager, Sample Processing Services of IBX. Hours: Tuesday - Saturday 2PM - 10:30PM. This position provides managerial, high-level technical/scientific support in the operation of the IBX Cell Laboratory. The responsibilities of the position also include the training and supervision of technical staff and student workers, organizing and overseeing lab operations and new projects that require the implementation of new services, overseeing production and QC of media, working with the IT group to build workflows and database queries and generating weekly reports for upper management,. An important component of the position is high level supervision of daily and weekend processing, including coordinating team efforts and ensuring that weekend staffing meets processing demands PERFORMANCE GOALS: · This position works with the Manager and/or director of the Cell Lab to help coordinate in the following areas o Review reports/data on processes occurring in the lab for clients and other stakeholders o Help build, validate and implement SOPs for new services o Has primary responsibility for coordinating the efforts of the Cell Lab team in daily biomaterial processing, reporting to the Director and Manager of the Cell Lab on all operational aspects of management of the lab. · This position works with the Manager of the Cell Lab to ensure the smooth operation of their team such as Developing and/or implementing processes for recording data resulting in the lab, including cell culture growth, quality control test results, storage recording, and distribution tracking Submitting samples for quality testing and making decisions of resulting quality based on these results Examining chain of custody for samples, quality of reagents used in processing, laboratory conditions and technical performance. Within their own team a supervisor is responsible for o Prioritizing daily tasks Making decisions about the course of action to be taken in processing a sample o Resolving routine conflicts and issues Ensuring that staff follow standard operating protocols (SOPs) and maintain accurate data entry procedures in LIMS. o Ordering supplies and ensuring that stock inventories are maintained for all essential reagents, and overseeing ordering and installation of new equipment as well as ensuring that all equipment is maintained on appropriate schedules. o Documenting deviations and overseeing event resolutions in the QMS system Work in the lab as necessary to meet daily lab operation expectations in the event of a staffing shortage Troubleshooting processing issues including ones related to poor cell growth and culture contamination Ensuring that the team remains up-to-date on training, including but not limited to SOP training, competency training, regulatory training and safety training Qualifications COMPETENCIES: Must be proficient in all aspects of blood processing and cell culture, passaging and cryopreservation. Must be well-organized Ability to conduct and organize laboratory based business enterprise efficiently and expeditiously while maintaining a high level of accuracy and attention to detail. · Works independently with minimal supervision. QUALIFICATIONS: Requires a Bachelors or Masters degree in a Life Sciences field with 5 or more years of experience in advanced laboratory operations. Masters degree in a life science is preferred Must have several years experience supervising and managing a high volume complex laboratory of 5 or more individuals that coordinates activities with multiple other divisions and external laboratories. Detailed working knowledge of cell biology and cell culture techniques. This knowledge is essential for training, supervision and evaluating technical staff. Additional Information All your information will be kept confidential according to EEO guidelines.

SummaryThe Sr. Digital Portfolio & Value Realization Lead plays a pivotal role in establishing robust value realization frameworks for digital products, with a strong emphasis on scalability and impact across the organization. This position is responsible for designing and implementing standardized methods to measure, track, and communicate the tangible business value generated by digital transformation initiatives, enhancements, and product requests. In addition to overseeing capital and operational budgets, ensuring fiscal discipline and transparency in all digital investments-including projects, software, licenses, consultancy, and resource expenditures-the role collaborates closely with project leads and finance teams to optimize financial governance processes. The individual drives executive-level reporting on budget status. As a subject matter expert, they facilitate financial planning and approvals while continuously evolving value realization frameworks to support scalable, data-driven decision-making and ongoing improvement throughout the digital portfolio. The ideal candidate will possess strong analytical skills, a deep understanding of governance frameworks, and the ability to drive change across the organization.Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Job Overview: The Sr. Digital Portfolio & Value Realization Lead plays a pivotal role in establishing robust value realization frameworks for digital products, with a strong emphasis on scalability and impact across the organization. This position is responsible for designing and implementing standardized methods to measure, track, and communicate the tangible business value generated by digital transformation initiatives, enhancements, and product requests. In addition to overseeing capital and operational budgets, ensuring fiscal discipline and transparency in all digital investments-including projects, software, licenses, consultancy, and resource expenditures-the role collaborates closely with project leads and finance teams to optimize financial governance processes. The individual drives executive-level reporting on budget status. As a subject matter expert, they facilitate financial planning and approvals while continuously evolving value realization frameworks to support scalable, data-driven decision-making and ongoing improvement throughout the digital portfolio. The ideal candidate will possess strong analytical skills, a deep understanding of financials, and the ability to motivate change across the organization. Key Responsibilities: AI/Digital Value Realization & Reporting Design, implement, and continuously enhance scalable value realization frameworks for digital products and initiatives, focusing on standardized measurement and reporting of business outcomes. Develop and maintain mechanisms to measure, track, and communicate the tangible value delivered by projects, enhancements, and digital requests, supporting data-driven decision-making. Lead the creation of robust reporting systems to monitor budget performance and the realization of business value, enabling continuous improvement. Collaborate with project teams to identify, quantify, and validate value realization opportunities throughout the digital portfolio. Budget Oversight & Management Lead the management of the overall Digital Transformation Capital and Operational budget, ensuring alignment with strategic objectives. Establish and maintain the baseline budget throughout the year, proactively addressing variances and communicating adjustments to key stakeholders. Serve as the subject matter expert and primary point of contact for budget requests involving new operational and capital expenditures. Lead the management of capital expenses for all Digital Transformation-owned projects, ensuring that investments drive measurable business value. Process Monitoring & Financial Governance Oversee the tracking of all financial spending and purchase orders related to project delivery, consultancy, software/licenses, and resource allocation within Digital Transformation. Direct the chargeback process, ensuring accuracy and transparency in internal cost allocations. Create tracking mechanisms and reporting dashboards to easily communicate status of budget Present executive-level budget status readouts both on a regular cadence and as needed, utilizing clear, data-driven insights. Guide project leads and Digital Transformation owners in adopting and maintaining best practices for budget management and financial governance. Collaborate with Finance Business Partners to review monthly invoices for all Digital Transformation projects, reconcile POs, identify discrepancies from plans, and coordinate updates with project leads. Minimum Required Bachelor's degree in business, Finance, Information Technology. Minimum of 5 years of experience in portfolio management, finance management. Experience utilizing strong analytical and problem-solving skills, with the ability to interpret complex data prior to make informed decisions. Experience demonstrating strong finance knowledge/experience Preferred Experience Experience working in a global, matrixed organization Experience creating dashboards Pay Transparency Statement: At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: · Annual Bonus · Potential Discretionary LTI Bonus Health and Well-being Benefits · Medical coverage · Health Savings Accounts · Flexible Spending Accounts · Dental coverage · Vision coverage · Hospital Care Insurance · Critical Illness Insurance · Accidental Injury Insurance · Life and AD&D insurance · Short-term disability coverage · Long-term disability insurance · Long-term care with life insurance Other Well-being Resources · Anxiety management program · Wellness incentives · Sleep improvement program · Diabetes management program · Virtual physical therapy · Emotional/mental health support programs · Weight management programs · Gastrointestinal health program · Substance use management program · Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit Retirement and Financial Well-being · BD 401(k) Plan · BD Deferred Compensation and Restoration Plan · 529 College Savings Plan · Financial counseling · Baxter Credit Union (BCU) · Daily Pay · College financial aid and application guidance Life Balance Programs · Paid time off (PTO), including all required State leaves · Educational assistance/tuition reimbursement · MetLife Legal Plan · Group auto and home insurance · Pet insurance · Commuter benefits · Discounts on products and services · Academic Achievement Scholarship · Service Recognition Awards · Employer matching donation · Workplace accommodations Other Life Balance Programs · Adoption assistance · Backup day care and eldercare · Support for neurodivergent adults, children, and caregivers · Caregiving assistance for elderly and special needs individuals · Employee Assistance Program (EAP) · Paid Parental Leave · Support for fertility, birthing, postpartum, and age-related hormonal changes Leave Programs · Bereavement leaves · Military leave · Personal leave · Family and Medical Leave (FML) · Jury and Witness Duty Leave At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Benefits Realization Management, Digital Transformation Initiatives, Finance, Financial Governance, Value Realization Optional Skills . Primary Work LocationUSA NJ - Franklin LakesAdditional LocationsWork Shift At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You. Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles. Salary Range Information $114,500.00 - $189,100.00 USD Annual

We are looking for a strategic and dynamic leader to partner with branch and distribution management to profitably grow the Southeast Property & Marine book of business. Responsible for growth, profitability and fostering of internal and external relationships for the book. Directly accountable for 6-7 underwriters. This Manager is responsible for underwriting, hiring, retention, performance management, compensation, technical training, coaching, and development of underwriting staff. The Manager is also responsible for advancing the sales and marketing expertise of the Property & Marine team. Responsibilities: P&L - Accountability (premium, profitability, growth, retention, and expense plans/results) for all property and marine business within the commercial insurance portfolio. Portfolio Management/LOB - Direct profit and loss responsibility for field business; coordination, agency management, and production responsibility across Marine & Property product portfolio. Coordination and collaboration with the Underwriting Center Underwriting Strategy Execution - Manages execution of new Property & Marine underwriting and renewal underwriting strategy. Technical UW/Referral Resource - In collaboration with Product and Territory Underwriting Managers, serves as technical resource for referrals and underwriting authority for select teams based on technical background. Point of contact for branch risks which fall outside of field authority; coordinate efforts with Home Office/Product and Segment leaders. Quality Assurance - Monitors underwriting quality through quarterly self-audits, referral interactions, and Corporate Underwriting audits. Marketplace Focus - Develop opportunities particular to the marketplace and provide customized insurance solutions through local resources. Marketing Strategy and Execution - Works closely with Field Operations on development and execution of marketing strategy and coordinates marketing and production activities within the product segment and region Business Development - Directs business development activities and provides guidance for implementing sales and/or product launches. Producer Management: Primary responsibility for managing regional/local producer plant; responsible for cohesive and consistent agency management strategies across assigned distribution. Facilitates product education/appetite; serves as point person for key local producer relationships. Staff Development and Staff Administration (including Performance Management and Compensation) for the underwriting team - Accountable for new hire onboarding, training and developing, succession planning, culture of inclusion, coaching and mentoring and retention of staff. Ensure effective deployment of staff for the Marine team. Oversee workflows, staffing resources, and appropriate application of technology to ensure efficient, cost-effective field operation. Collaborate with HR on performance management and compensation process. Qualifications Minimum 5-7 years property and marine underwriting experience with previous leadership experience Understanding of middle market Marine and property products and appetite with Inland Marine, Cargo and Builder's Risk experience preferred Strong understanding of field distribution plant (broker, regional, independent agents) Demonstrated people management skills Strong technical/underwriting leadership skills Advanced marketing and sales skills Builds strategic relationships Drives customer focus Demonstrates agility Drives execution Exerts operational decision making Exhibits skillful communication

We are looking for a strategic and dynamic leader to partner with branch and distribution management to profitably grow the Southeast Property & Marine book of business. Responsible for growth, profitability and fostering of internal and external relationships for the book. Directly accountable for 6-7 underwriters. This Manager is responsible for underwriting, hiring, retention, performance management, compensation, technical training, coaching, and development of underwriting staff. The Manager is also responsible for advancing the sales and marketing expertise of the Property & Marine team. Responsibilities: P&L - Accountability (premium, profitability, growth, retention, and expense plans/results) for all property and marine business within the commercial insurance portfolio. Portfolio Management/LOB - Direct profit and loss responsibility for field business; coordination, agency management, and production responsibility across Marine & Property product portfolio. Coordination and collaboration with the Underwriting Center Underwriting Strategy Execution - Manages execution of new Property & Marine underwriting and renewal underwriting strategy. Technical UW/Referral Resource - In collaboration with Product and Territory Underwriting Managers, serves as technical resource for referrals and underwriting authority for select teams based on technical background. Point of contact for branch risks which fall outside of field authority; coordinate efforts with Home Office/Product and Segment leaders. Quality Assurance - Monitors underwriting quality through quarterly self-audits, referral interactions, and Corporate Underwriting audits. Marketplace Focus - Develop opportunities particular to the marketplace and provide customized insurance solutions through local resources. Marketing Strategy and Execution - Works closely with Field Operations on development and execution of marketing strategy and coordinates marketing and production activities within the product segment and region Business Development - Directs business development activities and provides guidance for implementing sales and/or product launches. Producer Management: Primary responsibility for managing regional/local producer plant; responsible for cohesive and consistent agency management strategies across assigned distribution. Facilitates product education/appetite; serves as point person for key local producer relationships. Staff Development and Staff Administration (including Performance Management and Compensation) for the underwriting team - Accountable for new hire onboarding, training and developing, succession planning, culture of inclusion, coaching and mentoring and retention of staff. Ensure effective deployment of staff for the Marine team. Oversee workflows, staffing resources, and appropriate application of technology to ensure efficient, cost-effective field operation. Collaborate with HR on performance management and compensation process. Minimum 5-7 years property and marine underwriting experience with previous leadership experience Understanding of middle market Marine and property products and appetite with Inland Marine, Cargo and Builder's Risk experience preferred Strong understanding of field distribution plant (broker, regional, independent agents) Demonstrated people management skills Strong technical/underwriting leadership skills Advanced marketing and sales skills Builds strategic relationships Drives customer focus Demonstrates agility Drives execution Exerts operational decision making Exhibits skillful communication