Team Leader jobs at Construction Specialties

VIVA HEALTH, ranked one of the nation's Best Places to Work, is looking for a Supervisor, Care Management, to join our team in Birmingham, AL! VIVA HEALTH knows that nursing is not just a job; it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights and weekends. This way, you can do what you love at work and can take care of the people you love at home! We also offer a great benefits package, including tuition reimbursement for employees and dependents, 401(K), paid parental leave, and paid day for community service, just to name a few! Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team! The Supervisor, Care Management will provide direct supervision to Care Management staff as assigned. This position will support staff and provide clinical oversight and clear directives of objectives and goals for the assigned team. This role will measure outcomes as directed. This individual serves as the primary liaison between assigned front-line staff and management to communicate the daily activities and departmental progress toward meeting goals. This position may travel to locations within the VIVA HEALTH service area through a reliable means of transportation insured following Company policy. This position will have work-from-home opportunities. REQUIRED: * Graduate of a professional program of nursing, ADN/BSN * Five years in a clinical setting, acute or post-acute * Current RN License in good standing with the State of Alabama Board of Nursing * Valid Driver's License in good standing * May require significant face-to-face member contact with duties regularly performed away from the principal place of business * Willing to submit to vaccine testing and screening * Strong professional level of knowledge in the adult population and chronic disease management * Excellent written and verbal communication skills * Strong organizational and time management skills * Ability to manage and direct personnel in a positive and effective manner * Good computer and data entry skills * Ability to be flexible, adaptable, and able to work effectively in a variety of settings PREFERRED: * Knowledge of Microsoft Word and Excel * Knowledge of community resources, Medicare and Medicaid regulations * Bachelor's degree * Certified Case Manager * Experience in disease case management, home health care, or care management with SNP population

VIVA HEALTH, ranked one of the nation's Best Places to Work, is looking for a Supervisor, Care Management, to join our team in Birmingham, AL! VIVA HEALTH knows that nursing is not just a job; it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights and weekends. This way, you can do what you love at work and can take care of the people you love at home! We also offer a great benefits package, including tuition reimbursement for employees and dependents, 401(K), paid parental leave, and paid day for community service, just to name a few! Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team! The Supervisor, Care Management will provide direct supervision to Care Management staff as assigned. This position will support staff and provide clinical oversight and clear directives of objectives and goals for the assigned team. This role will measure outcomes as directed. This individual serves as the primary liaison between assigned front-line staff and management to communicate the daily activities and departmental progress toward meeting goals. This position may travel to locations within the VIVA HEALTH service area through a reliable means of transportation insured following Company policy. This position will have work-from-home opportunities. REQUIRED: Graduate of a professional program of nursing, ADN/BSN Five years in a clinical setting, acute or post-acute Current RN License in good standing with the State of Alabama Board of Nursing Valid Driver's License in good standing May require significant face-to-face member contact with duties regularly performed away from the principal place of business Willing to submit to vaccine testing and screening Strong professional level of knowledge in the adult population and chronic disease management Excellent written and verbal communication skills Strong organizational and time management skills Ability to manage and direct personnel in a positive and effective manner Good computer and data entry skills Ability to be flexible, adaptable, and able to work effectively in a variety of settings PREFERRED: Knowledge of Microsoft Word and Excel Knowledge of community resources, Medicare and Medicaid regulations Bachelor's degree Certified Case Manager Experience in disease case management, home health care, or care management with SNP population

The AVP, Healthy Paws Customer Care Lead will develop and execute the company's customer-centric strategies, including optimization of Healthy Paws outsourced customer service functions. This role is responsible for visioning and executing comprehensive, multi-channel experience service strategies to ensure seamless integration across customer service touchpoints. This role also oversees ALL third-party vendor operations, including claims across call and email support channels, ensuring an exceptional customer experience while meeting business goals. This role will drive performance through data, accountability, and continuous improvement initiatives, while also partnering with the Learning & Development team and Quality Assurance team to assist in building a scalable quality assurance program. This role will report directly to the AVP of Quality, Training and Process Excellence. Primary Responsibilities: Strategic Leadership Provide leadership and strategic oversight for all outsourced customer care operations, including call and email support. This includes vendor management, forecasting and capacity planning, NPS and CSAT performance and implementation, and quality assurance. Define and execute a comprehensive, multi-channel customer service and experience strategy aligned with business objectives. Lead collaboration with internal stakeholders across operations, product, technology, and marketing to align customer service strategies with overall business goals. Map and optimize the customer journey across all service touchpoints to reduce friction, improve self-service and enhance customer experience. Operational Oversight Responsible for driving the strategic shift of additional work to vendor partners, with the goal of reducing reliance on internal escalation and streamlining processes for our agent partners. Responsible for ensuring vendor accountability to contractual obligations and reducing costs where applicable. Responsible for owning and reporting on all key performance metrics related to vendor-managed calls, emails and tasks-providing insight into what is being done, why, and how it aligns with the Healthy Paws goals. Develop and maintain strong relationships with third-party vendors to ensure performance targets, SLAs, and KPIs are consistently met or exceeded. Develop, manage, and refine customer experience metrics, including NPS, CSAT, First Contact Resolution (FCR), Average Handling Time (AHT), Abandonment Rate, Wait-Queue Time, and Average Speed of Answer (ASA). Oversee the development and execution of a comprehensive quality and assurance program that evaluates agent performance, customer satisfaction, compliance, and brand alignment. Oversee assistance in forecasting and verifying contract details across outsourced teams to ensure staffing aligns with customer demand and service level targets. Transformation and Innovation Lead initiatives to enhance the customer journey through process optimization, automation, technology adoption, and quality improvements. Drive innovation and transformation strategies in partnership with business and IT teams to ensure seamless integration of digital tools and channels. Leverage data and analytics to uncover customer insights, measure success and identify continuous improvement opportunities. Talent Development Lead, mentor, and develop internal teams responsible for vendor management and quality assurance. Lead, mentor and develop talent to support customer experience organization. 5+ years insurance industry experience focused on customer-facing experiences and operations, preferred. Bachelor's degree required. Experience in leading cross-functional transformative initiatives, including process development and improvement, with the ability to manage multiple projects simultaneously. Proven track record in delivering operational excellence and value to internal and external customers. Proven track record in developing talent including but not limited to developing training plan based on individual and business needs. Ability to lead change by understanding the business vision and strategy and developing and executing tactical objectives. Ability to influence key operational and technology decisions through personal integrity, expertise, and business acumen. Collaborative leadership style with a focus on outcomes and innovation.

Hi, we're Oscar. We're hiring a Team Lead, Claims Production to join our Claims Production team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role The Lead, Claims Production is responsible for managing the success of multiple Claims Production teams by driving performance, effectiveness, and operational improvements to daily workflows and strategies. You will report to the Manager, Claims Production. Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is $51,120 - $67,095 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities Guide your team's metrics, including member and provider satisfaction, quality of care (daily benchmark production) and employee satisfaction Coach direct reports through a culture of feedback and development to provide the best member/provider experience and care possible. Serve as a central communicator -- leading team huddles, promoting vision, strategy, company values, and providing feedback to team members and other company associates. Manage the daily needs of your team, including hiring, training, inventory levels, and scheduling to ensure an efficient operation Compliance with all applicable laws and regulations Other duties as assigned Qualifications 3+ years of experience leading and supporting a Claims Production team 2+ years reading and using claims data to identify trends; including inventory management Demonstrated capacity to balance competing priorities and continue to execute projects with excellence Bonus Points Prior healthcare or service experience Bachelor's Degree Proficiency navigating Excel, JIRA, and SQL This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Are you eager to take command of your career and conquer exciting new challenges? ServiceLink, the unrivaled leader in the mortgage industry, is in search of a proven leader with demonstrated success and a sound knowledge base to fill the position of Team Lead, Doc Audit. The ideal candidate must possess a strong dedication to creating value for customers and rigorously promote our distinguished Serve First culture. If you thrive as an inspirational and motivating force behind high team performance, we encourage you to apply today. There may never be a better time to join ServiceLink, where the demand for exceptional commitment is rewarded with unlimited potential for self-directed growth. **This is an in-office role, located at ServiceLink's corporate headquarters in Moon Twp., PA. Candidates must be within reasonable commuting distance of the Moon Twp., PA office and be willing and able to work in-office on a daily basis. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Process and review all closing related documentation to meet company, client, vendors and borrower requirements · Be responsible for maintaining optimal levels of a Doc Audit Department including auditing incoming and outgoing client documentation packages and meeting the daily operational goals of a team within the department · Serve as the primary contact within the team for any requests or issues · Monitor and review employee time and attendance and conduct employee counseling sessions WHO YOU ARE You possess … · Exceptional customer service skills · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients · Excellent verbal and written communication skills Responsibilities · Review work-in-progress reports to ensure completion of assigned work for all team members · Proficient in ServiceLink operating systems and internal search engines · Communication with outside agencies, clients and borrowers · Research and resolve discrepancies · Print reports from established databases · Maintain accurate records and logs · Review all documentation for 100% accuracy · Knowledge of client, vendor and borrower requirements · Perform duties and responsibilities in a timely manner · Maintain open communication with other team members and team leader · Address inquiries from clients, borrowers, agents, and internal staff in a professional and timely manner · Confirm team's adherence to client time requirements · Take responsibility for the teams' accuracy, efficiency, timeliness, and completion of duties · Monitor and review employee time and attendance and conduct employee counseling sessions as needed · Make suggestions to assist with building and maintaining morale · Identify and provide required training, i.e. one-on-one training, classes, and coaching for all team members · Adhere to company policies and procedures · Meet production goals and quality standards as set by management · Perform all other duties as assigned Qualifications · High School diploma or equivalent preferred · Typing/Data Entry skills, 45 wpm with a 95% accuracy rate · Possess good communication and customer service skills · Knowledge of Windows software applications · Prior experience as a team member or experience in the real estate, banking, or vendor management industry · Knowledge of real estate terminology · Knowledge of real estate closing document recording process · Must possess good organizational skills, ability to handle multiple tasks simultaneously

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Supports Team Leader or Senior Team Leader with all job functions to learn industry business and job responsibilities necessary for future growth as a Team Leader (3-4 years). Underwrites new and renewal business, approves policy changes, maintains workload and controls written business up to and including the time of binding according to company guidelines and established by CRC procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Develop, cultivate and maintain excellent client Relationships. 2. Market and underwrite products and services to clients. 3. Underwrite new and renewal business under supervision of a Team Leader. 4. Negotiate the best terms and coverages available with accessible markets. 5. Prepare submissions for markets and secure quotes. 6. Assist Team Leader with meeting or exceeding production goals. 7. Monitor accounts to ensure compliance with company's policies and procedures. 8. Conduct Rating as assigned by Team Leader. 9. Review and process policy servicing requests (endorsement, audits, company requests, premium finance notices and cancellations, etc.) 10. Review inspection reports and compare to the conditions that were represented to us at the time of binding and take appropriate or needed actions as directed by your Team Leader. 11. Proof of policies, endorsements, audits, cancellations, etc. and make corrections as appropriate. 12. Provide necessary instruction to Team Assistant or Clerk. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. College degree 2. Current state specific license 3. Must commit to a minimum of three years and have aspirations of becoming a Team Leader 4. Maintain necessary licenses to produce business 5. Must be able to understand and analyze necessary components of insurance policies 6. Ability to review information, make decisions and manage time effectively with minimal or no supervision 7. Strong desire to advance to an SCU Team Leader 8. Must have knowledge of commercial multi-line underwriting and rating 9. Must possess and maintain current knowledge of the insurance industry 10. Excellent written and verbal skills 11. Ability to work in a team environment essential 12. Ability to work extend hours when necessary 13. Maintain travel schedule depending on the needs of the clients, Agents, and new business Preferred Qualifications: 1. Appropriate insurance designation General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Job Description World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary The Associate Client Representative supports the daily management of a high-volume Commercial Lines book of select business. Under the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention. Essential Duties and Responsibilities Supports lead servicer in effectively managing a high-volume book of business ensuring all required tasks are completed accurately and on-time to meet the client needs. Set up and maintain accurate account details, contacts, and policy information in EPIC Attach, organize, and name documents in EPIC Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change requests, etc. Endorse policy in EPIC Create activities in EPIC and assign applicable team-member. Other Responsibilities, as applicable: Order loss runs from carriers Generate and send proofs to holder, if requested (from EPIC or CSR24) Check policy per policy check workflow and complete checklist Check endorsement against request Document maintenance/retrieval Qualifications Work Experience 0-2 years' experience in Commercial Property and Casualty Licensed or obtaining state Property & Casualty insurance license within a specified time frame Knowledge of Excel, Word, and other MS Office products to include basic formatting Able to learn coverage fundamentals. Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems. Seeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance. Strong written, oral, and interpersonal communication skills. Able to follow a well-established and familiar set of activities and/or process to derive a solution. Sets priorities and manages workflow to ensure effective, timely, and efficient service delivery. Works to achieve stated objectives and delivers results at the close direction of a senior team member. HS Diploma or equivalent Compensation This is a New Jersey based position with a competitive benefits package. The base salary ranges from $60,000 to $65,000, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: *************************************** Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MA1 Powered by JazzHR a332x8ZzJa

Job Description World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary The Associate Client Representative supports the daily management of a high-volume Commercial Lines book of select business. Under the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention. Essential Duties and Responsibilities Supports lead servicer in effectively managing a high-volume book of business ensuring all required tasks are completed accurately and on-time to meet the client needs. Set up and maintain accurate account details, contacts, and policy information in EPIC Attach, organize, and name documents in EPIC Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change requests, etc. Endorse policy in EPIC Create activities in EPIC and assign applicable team-member. Other Responsibilities, as applicable: Order loss runs from carriers Generate and send proofs to holder, if requested (from EPIC or CSR24) Check policy per policy check workflow and complete checklist Check endorsement against request Document maintenance/retrieval Qualifications Work Experience 0-2 years' experience in Commercial Property and Casualty Licensed or obtaining state Property & Casualty insurance license within a specified time frame Knowledge of Excel, Word, and other MS Office products to include basic formatting Able to learn coverage fundamentals. Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems. Seeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance. Strong written, oral, and interpersonal communication skills. Able to follow a well-established and familiar set of activities and/or process to derive a solution. Sets priorities and manages workflow to ensure effective, timely, and efficient service delivery. Works to achieve stated objectives and delivers results at the close direction of a senior team member. HS Diploma or equivalent Compensation This is a New Jersey based position with a competitive benefits package. The base salary ranges from $57,000 to $62,000, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: *************************************** Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MA1 Powered by JazzHR r6Eq5kyBoJ

Job Description Scope of Work: Responsible for coordinating activities related to a team's credentialing of insurance certificates and other vendor data. Supports Clients by processing vendor documents including data entry, review of requirements, file naming and uploading, reporting, billing, writing deficiency emails and making phone calls to vendors and third parties (e.g., insurance agents) to obtain compliant documentation for BCS clients. Managerial Responsibility: Responsible for managing and developing the analyst teams. Job Duties: Document Credentialing Performs all document credentialing functions as a Compliance Analyst. Data entry of all data from vendor documents into the BCS database. Preparation and sending of deficiency notices to vendors and insurance agents. Naming of files and uploading of them to the BCS database. Compare vendor data and documents to client rule sets as necessary. Perform second reviews for new Analysts. Ability to extract insurance requirements from contracts, leases and loans. Handle one-off requests for waivers on an account basis. Reporting Review and approve internal reports for management, i.e. timesheets. Review and respond to quality report findings (involve analysts as needed for corrections and/or training). Prepare personnel performance reviews for analysts. Perform verbal and written warnings if applicable. Hold weekly meetings with analyst team Prepare a current assessment of deficient Companies. Get feedback on analyst workload. Relay BCS company information (technology, business development, etc.) Share ideas and best practices. Discuss scheduling and calendar issues. Ongoing client-specific training - database, COI review, client rules, phone calls, organization. Attend in-house BCS management meetings Attend the bi-weekly operations management meeting. Report on client status. Discuss staffing. Share ideas and input from analyst teams. Discuss Business Development pipeline. Bring up any issues that need to be discussed. Client Meetings Attend scheduled client meetings to provide organizational insights. Address client questions regarding credentialing processes, vendor compliance, and documentation requirements. Gather client feedback and communicate relevant information back to analyst teams. Special projects Assist with special projects as required by clients and management Principal Measures: Key measures will reflect accuracy of work, the prompt and timely completion of work, maintaining high compliance levels throughout the Company base (85%+), database accuracy (95%), analyst productivity and the ability to support individuals in analyst team, sales, accounting and clients with client specific needs. Desired Skills: Strong analytical and organizational skills Excellent communication skills - people skills are a must Ability to complete assigned tasks and meet deadlines Strong computer and database skills - MS Office a must Experience: Experience in client services, managing teams in a service role for organizations or equivalent BCS experience Bachelor's Degree preferred Previous insurance related experience preferred

At Savoy, an RPS Company, we're more than just a team - we thrive on collaboration, creativity, and tackling challenges head-on. Our culture fosters an environment where every idea counts, and every individual's contribution matters. Step into a world of excitement and innovation as we work with top-rated carriers to design robust coverage for our clients. Unleash your potential and join our spirited team, where you'll have the freedom to explore and the support to grow. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview As Team Lead, Specialty Benefits, you are responsible for overseeing the sales and broker relation activities within the Specialty business unit. You will lead and develop a team of sales/account management professionals and leaders, drive revenue growth, foster broker relationships, and ensure the achievement of sales growth targets. How you'll make an impact Leadership and Team Management: Guide and mentor Specialty staff, recruit and develop top sales professionals. Set performance goals, monitor progress, and foster a collaborative, accountable culture. Sales Strategy and Execution: Develop and implement sales plans to meet revenue targets. Analyze market trends to identify opportunities and lead innovative sales initiatives. Monitor sales metrics and adjust strategies as needed. Relationship Management: Build strategic partnerships and collaborate across departments for seamless service. Represent Savoy at industry events to enhance visibility and manage escalated service issues. Sales Analysis and Reporting: Use analytics to assess sales performance and identify trends. Collaborate with business development for cross-sale opportunities. Conduct staff meetings and prepare detailed sales reports and forecasts for management. About You Required: Associates degree; 5 or more years related experience required. Strong knowledge of the commercial insurance brokerage business. High degree of attention to detail and accuracy. Excellent verbal and written communication skills. Preferred: 1+ years of experience directly supervising a team. Advanced computer skills with the ability to quickly learn new systems. Advanced knowledge of Microsoft Office Suite; specifically Excel. Behaviors: Effectively engages and communicates with clients of all backgrounds. Flexibility and open to changing priorities. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

At Bankers Fidelity, the Team Lead-Policyholder Services & Loyalty is a key player in driving excellence and making a real impact on our customers' experiences. This dynamic role combines hands-on customer service with leadership, empowering you to guide a team while ensuring each interaction with agents, policyholders, and providers is handled with professionalism, empathy, and a strong problem-solving approach. As a Team Lead, you'll not only lead and mentor a talented team but also help shape their growth and success. You will play a critical role in aligning day-to-day operations with our organizational goals, helping your team excel while delivering outstanding service at every turn. With your deep product knowledge and sharp analytical skills, you will optimize performance, elevate customer experiences, and build lasting relationships. This is more than just a leadership role-it's an opportunity to drive continuous improvement in our service and truly make a difference in the lives of our clients. Key Responsibilities: Essential duties and responsibilities include but are not limited to the following: Lead and Inspire: Guide, mentor, and motivate a high-performing team, fostering a culture of service excellence and continuous improvement. Enhance Customer Experience: Ensure every customer interaction-whether with agents, policyholders, or providers-demonstrates professionalism, empathy, and an unwavering commitment to resolving inquiries. Drive Team Performance: Monitor team progress and performance metrics, identifying areas for improvement and implementing strategies to optimize service delivery and exceed customer expectations. Support Team Development: Provide ongoing coaching and feedback to team members, helping them achieve their personal and professional growth goals while aligning with organizational objectives. Ensure Operational Efficiency: Oversee daily operations to ensure seamless workflow, alignment with organizational goals, and adherence to company standards and policies. Resolve Complex Inquiries: Take ownership of escalated issues and complex customer inquiries, ensuring timely and effective resolution while maintaining high customer satisfaction levels. Collaborate Across Teams: Work closely with other departments and leadership to identify opportunities for process improvements, enhance customer satisfaction, and implement best practices across the organization. Leverage Analytical Skills: Utilize strong analytical abilities to assess performance data, identify trends, and recommend solutions for continuous improvement in both individual and team performance. Champion Company Values: Uphold and reinforce Bankers Fidelity's commitment to service excellence, professionalism, and integrity in every aspect of team leadership. Qualifications: High school diploma or equivalent; completion of relevant college courses or professional certifications preferred. At least seven years of progressive customer service experience, preferred experience in a leadership or supervisory capacity. Skills: Leadership & Mentorship: Ability to lead, inspire, and motivate a team, providing guidance and support to foster professional growth and high performance. Exceptional Communication: Strong verbal and written communication skills to effectively interact with team members, clients, and cross-functional teams. Customer-Centric Mindset: Deep commitment to providing outstanding service, ensuring every interaction is handled with empathy, professionalism, and a focus on problem resolution. Analytical Thinking: Strong ability to analyze performance data, identify trends, and make data-driven decisions to optimize team performance and improve customer experience. Conflict Resolution: Proficiency in handling escalated issues and complex inquiries, using patience, tact, and problem-solving skills to achieve positive outcomes. Time Management & Organization: Excellent organizational skills to manage multiple tasks and priorities while ensuring timely and efficient operations. Coaching & Development: Expertise in coaching, mentoring, and providing constructive feedback to help team members achieve their full potential. Collaboration & Teamwork: Ability to work effectively with cross-functional teams, fostering a collaborative environment to drive improvements and deliver results. Adaptability & Problem-Solving: Ability to navigate change, think critically, and approach challenges with creative solutions. Attention to Detail: Strong focus on maintaining accuracy in all aspects of work, from data analysis to customer service delivery. Work Environment / Physical Requirements: The work environment is a standard office setting with typical office equipment. This role involves professional collaboration with colleagues and clients. Responsibilities may involve extended periods of sitting, occasional walking between departments or meeting rooms, and periodic standing, reaching, stooping, and lifting office items weighing up to 25 pounds.

Marketing Statement: Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers. Job Summary: The International AI Hub is responsible for exploring, testing, and accelerating the adoption of Artificial Intelligence across Tokio Marine Group Companies. The Senior AI Technical Lead will be responsible for driving AI initiatives across the Tokio Marine global enterprise. This role combines deep technical expertise with enterprise-level architectural oversight to ensure scalable, secure, and integrated AI solutions. This role will act as a bridge between AI innovation and enterprise systems, translating business needs into production-ready AI capabilities that deliver tangible value. Essential Job Functions: Serves as the senior technical authority for AI proof-of-concepts (PoCs) across infrastructure, cloud, networking, and security domains Leads architecture and feasibility reviews for AI use cases, embedding scalability, compliance, and security from inception Acts as the primary interface between business and technical teams, translating complex business challenges into actionable AI solutions Mentors and guides engineers and developers, fostering excellence in AI prototyping and enterprise-grade integration Develops and maintains enterprise AI integration blueprints, documentation, and deployment guides for Group Companies Oversees vendor engagements to safeguard intellectual property, control costs, and ensure smooth knowledge transfer Ensures production readiness, operational stability, and compliance for all AI deployments Collaborates with internal IT and global technology teams to ensure seamless integration of AI into enterprise systems Maintains alignment between AI initiatives and corporate governance frameworks Executes strategic projects and initiatives as assigned by leadership Qualifications: 10+ years of progressive IT experience spanning multiple disciplines, including infrastructure, software development, and cloud architecture Proven expertise in enterprise integration, cloud platforms (AWS, Azure), and data engineering Hands-on experience with SDLC, DevOps, and CI/CD practices Proficiency in containerization and orchestration tools such as Docker and Kubernetes Strong understanding of enterprise security, compliance, and governance frameworks Experience working within the insurance or financial services industries preferred Demonstrated ability to operate autonomously and drive results in complex, global environments Excellent leadership, problem-solving, and communication skills Hybrid work model, working a few days in our Jersey City, NJ location and the rest from home Salary range $128,000 to $160,000 . Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base EEO Statement: Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service.As the world's largest university-based biorepository, Infinity BiologiX has been perfecting the science of biobanking, bioprocessing and analytics since 1999. By utilizing a technologically advanced infrastructure and the highest quality biomaterials, IBX scientists work to convert precious biosamples into renewable resources thereby extending research capabilities. IBX understands that research goals and objectives vary from project to project so we give each client individual and customized attention to ensure “best fit” service. Job Description POSITION SUMMARY: Reporting to the Manager, Sample Processing Services of IBX. Hours: Tuesday - Saturday 2PM - 10:30PM. This position provides managerial, high-level technical/scientific support in the operation of the IBX Cell Laboratory. The responsibilities of the position also include the training and supervision of technical staff and student workers, organizing and overseeing lab operations and new projects that require the implementation of new services, overseeing production and QC of media, working with the IT group to build workflows and database queries and generating weekly reports for upper management,. An important component of the position is high level supervision of daily and weekend processing, including coordinating team efforts and ensuring that weekend staffing meets processing demands PERFORMANCE GOALS: · This position works with the Manager and/or director of the Cell Lab to help coordinate in the following areas o Review reports/data on processes occurring in the lab for clients and other stakeholders o Help build, validate and implement SOPs for new services o Has primary responsibility for coordinating the efforts of the Cell Lab team in daily biomaterial processing, reporting to the Director and Manager of the Cell Lab on all operational aspects of management of the lab. · This position works with the Manager of the Cell Lab to ensure the smooth operation of their team such as Developing and/or implementing processes for recording data resulting in the lab, including cell culture growth, quality control test results, storage recording, and distribution tracking Submitting samples for quality testing and making decisions of resulting quality based on these results Examining chain of custody for samples, quality of reagents used in processing, laboratory conditions and technical performance. Within their own team a supervisor is responsible for o Prioritizing daily tasks Making decisions about the course of action to be taken in processing a sample o Resolving routine conflicts and issues Ensuring that staff follow standard operating protocols (SOPs) and maintain accurate data entry procedures in LIMS. o Ordering supplies and ensuring that stock inventories are maintained for all essential reagents, and overseeing ordering and installation of new equipment as well as ensuring that all equipment is maintained on appropriate schedules. o Documenting deviations and overseeing event resolutions in the QMS system Work in the lab as necessary to meet daily lab operation expectations in the event of a staffing shortage Troubleshooting processing issues including ones related to poor cell growth and culture contamination Ensuring that the team remains up-to-date on training, including but not limited to SOP training, competency training, regulatory training and safety training Qualifications COMPETENCIES: Must be proficient in all aspects of blood processing and cell culture, passaging and cryopreservation. Must be well-organized Ability to conduct and organize laboratory based business enterprise efficiently and expeditiously while maintaining a high level of accuracy and attention to detail. · Works independently with minimal supervision. QUALIFICATIONS: Requires a Bachelors or Masters degree in a Life Sciences field with 5 or more years of experience in advanced laboratory operations. Masters degree in a life science is preferred Must have several years experience supervising and managing a high volume complex laboratory of 5 or more individuals that coordinates activities with multiple other divisions and external laboratories. Detailed working knowledge of cell biology and cell culture techniques. This knowledge is essential for training, supervision and evaluating technical staff. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionGENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: The Group Leader is responsibilities for the planning and execution of structured group activities. They will work with the Program Coordinator and provide quality programming in health, education, and recreation to children and adolescents. Additionally, group leaders will monitor attendance and complete outreach. They maintain connections with parents, school personnel and other outside programs involved in student lives. Hours: Monday through Friday, 2:30 PM-6:30 PM School year only ESSENTIAL & CORE FUNCTIONS: 1. Assist the Program Coordinator in maintaining policies and procedures of the program. 2. Serve as a core staff member and a point person for emergencies. 3. Reports to the Program Coordinator any and all emergencies and/or problems. 4. Plan, develop and provide a nurturing, structured and enriching program of after-school activities for students. 5. Perform or assist with various administrative functions of the program such as composing, copying and distributing work, planning and preparing a weekly schedule for class and any other duties as assigned by the Program Coordinator. 6. Maintain a clean and orderly environment for the program. 7. Create structured well-rounded programs for students. 8. Serve as the Youth Council Liaison. 9. Perform outreach for youth recruitment. 10. Perform outreach and contact students enrolled in the program who are not attending. 11. Complete outreach to community leaders, groups, and business with the goal of incorporating them into programming. 12. Implement activities as planned. 13. Supervise students during all activities. 14. Actively engage in activities with the children and acts as a role model. 15. Implement a Strength Based Youth Development Approach in all interactions and program activities with youth and their families. 16. Maintain students records and overall program documentation as required by the program including but not limited to Student Success Skills, Project Based Learning, attendance, physical exams, current emergency contact information and contact with adults in student lives. 17. Communicate with teachers and parents about children's daily activities and participate in parent conferences as needed. 18. Assist with the management of behaviors in the program and on field trips using a proactive approach. 19. Supervise students during breaks, walks to and from class and during snack. 20. Provide individual assistance to students for families as needed. 21. Complete class presentations and preparation of students' evaluations. 22. Attend all designated orientation sessions, all scheduled trainings and meetings. 23. Enforce all rules fairly and consistently according to the policies outlined. 24. Work cooperatively with group leaders and program staff making use of open communication and problem- solving skills. 25. Report to work at your scheduled start time. 26. Support the program mission and all administrative decisions. 27. Performs all duties as assigned. ADDITIONAL RESPONSIBILITIES: 1. Performs other duties and special projects as assigned. Requirements An Associates Degree or the credits equivalent to one with experience working with children and youth OR A HS Diploma and a year or more experience working with children and youth Experience in sensitivity with multicultural settings. Knowledge of and must be sensitive towards adolescent development issues and have a desire to work with students ages 5 through 18. Successful completion of training in CPR, and First Aid. Acceptable FBI, criminal background check and child abuse history clearances required. COMPETENCIES & PERSONAL CHARACTERISTICS: 1. Solid oral and written communication skills. 2. Good organizational skills. 3. Conflict resolution skills and peer mediation experience. 4. The ability to work well with others. 5. The ability to handle conflicts with diplomacy and tact. 6. The ability to listen and evaluate objectively. ORGANIZATIONAL ACCOUNTABILITY & RELATIONSHIPS: 1. The individual is to be supervised by the Program Coordinator. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands, fingers, or feel objects, tools or controls, reach with hand and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: The Group Leader is responsibilities for the planning and execution of structured group activities. They will work with the Program Coordinator and provide quality programming in health, education, and recreation to children and adolescents. Additionally, group leaders will monitor attendance and complete outreach. They maintain connections with parents, school personnel and other outside programs involved in student lives. Hours: Monday through Friday, 2:30 PM-6:30 PM School year only ESSENTIAL & CORE FUNCTIONS: 1. Assist the Program Coordinator in maintaining policies and procedures of the program. 2. Serve as a core staff member and a point person for emergencies. 3. Reports to the Program Coordinator any and all emergencies and/or problems. 4. Plan, develop and provide a nurturing, structured and enriching program of after-school activities for students. 5. Perform or assist with various administrative functions of the program such as composing, copying and distributing work, planning and preparing a weekly schedule for class and any other duties as assigned by the Program Coordinator. 6. Maintain a clean and orderly environment for the program. 7. Create structured well-rounded programs for students. 8. Serve as the Youth Council Liaison. 9. Perform outreach for youth recruitment. 10. Perform outreach and contact students enrolled in the program who are not attending. 11. Complete outreach to community leaders, groups, and business with the goal of incorporating them into programming. 12. Implement activities as planned. 13. Supervise students during all activities. 14. Actively engage in activities with the children and acts as a role model. 15. Implement a Strength Based Youth Development Approach in all interactions and program activities with youth and their families. 16. Maintain students records and overall program documentation as required by the program including but not limited to Student Success Skills, Project Based Learning, attendance, physical exams, current emergency contact information and contact with adults in student lives. 17. Communicate with teachers and parents about children's daily activities and participate in parent conferences as needed. 18. Assist with the management of behaviors in the program and on field trips using a proactive approach. 19. Supervise students during breaks, walks to and from class and during snack. 20. Provide individual assistance to students for families as needed. 21. Complete class presentations and preparation of students' evaluations. 22. Attend all designated orientation sessions, all scheduled trainings and meetings. 23. Enforce all rules fairly and consistently according to the policies outlined. 24. Work cooperatively with group leaders and program staff making use of open communication and problem- solving skills. 25. Report to work at your scheduled start time. 26. Support the program mission and all administrative decisions. 27. Performs all duties as assigned. ADDITIONAL RESPONSIBILITIES: 1. Performs other duties and special projects as assigned. Requirements An Associates Degree or the credits equivalent to one with experience working with children and youth OR A HS Diploma and a year or more experience working with children and youth Experience in sensitivity with multicultural settings. Knowledge of and must be sensitive towards adolescent development issues and have a desire to work with students ages 5 through 18. Successful completion of training in CPR, and First Aid. Acceptable FBI, criminal background check and child abuse history clearances required. COMPETENCIES & PERSONAL CHARACTERISTICS: 1. Solid oral and written communication skills. 2. Good organizational skills. 3. Conflict resolution skills and peer mediation experience. 4. The ability to work well with others. 5. The ability to handle conflicts with diplomacy and tact. 6. The ability to listen and evaluate objectively. ORGANIZATIONAL ACCOUNTABILITY & RELATIONSHIPS: 1. The individual is to be supervised by the Program Coordinator. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands, fingers, or feel objects, tools or controls, reach with hand and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Company:MercerDescription: We are seeking an experience Health Actuary to join our Actuarial and Financial Consulting teams at Mercer. This hybrid role (minimum of 3 days in the office) can be located an any of our office locations across the United States. As a Senior Lead Health Actuarial Consultant, you will manage client projects focused on employers' health benefits strategies, including financial projections, plan design optimization, and renewal negotiations. You will also serve as a primary financial contact for clients while providing direction to analysts and associates. We will count on you to: Lead routine client engagements, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placement, benchmarking, and other projects related to underwriting health and welfare insurance. Review data analyses conducted by junior staff to ensure actuarial accuracy, proper use of models, and support their professional development. Perform and review complex analyses and cost projections using tools like Excel, SAS, and other software, with potential specialization in healthcare-related insurance areas. Draft and review client reports and presentations to summarize findings, recommend strategies, and propose solutions or plan designs. Handle day-to-day client interactions, resolve project-related questions, and guide junior team members in client management. Assist senior team members in business development efforts by identifying growth opportunities and supporting responses to proposals. Contribute to the development of intellectual capital and expand knowledge of health insurance actuarial services and products. What you need to have: BA/BS degree in actuarial science, math, statistics, finance, economics, or a related field required. Minimum 8 years' experience working in an actuarial field, with health and benefits consulting experience Proven progress to obtaining your ASA designation Client facing experience Strong analytical skills and working knowledge of Microsoft Office-Word, Excel, and PowerPoint. What makes you stand out: Experience in health benefits actuarial consulting. ASA credentialed Why join our team: We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Application will posted through December 8. Apply Now! #MERHBUS Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.The applicable base salary range for this role is $117,000 to $234,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

SummaryThe Sr. Digital Portfolio & Value Realization Lead plays a pivotal role in establishing robust value realization frameworks for digital products, with a strong emphasis on scalability and impact across the organization. This position is responsible for designing and implementing standardized methods to measure, track, and communicate the tangible business value generated by digital transformation initiatives, enhancements, and product requests. In addition to overseeing capital and operational budgets, ensuring fiscal discipline and transparency in all digital investments-including projects, software, licenses, consultancy, and resource expenditures-the role collaborates closely with project leads and finance teams to optimize financial governance processes. The individual drives executive-level reporting on budget status. As a subject matter expert, they facilitate financial planning and approvals while continuously evolving value realization frameworks to support scalable, data-driven decision-making and ongoing improvement throughout the digital portfolio. The ideal candidate will possess strong analytical skills, a deep understanding of governance frameworks, and the ability to drive change across the organization.Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Job Overview: The Sr. Digital Portfolio & Value Realization Lead plays a pivotal role in establishing robust value realization frameworks for digital products, with a strong emphasis on scalability and impact across the organization. This position is responsible for designing and implementing standardized methods to measure, track, and communicate the tangible business value generated by digital transformation initiatives, enhancements, and product requests. In addition to overseeing capital and operational budgets, ensuring fiscal discipline and transparency in all digital investments-including projects, software, licenses, consultancy, and resource expenditures-the role collaborates closely with project leads and finance teams to optimize financial governance processes. The individual drives executive-level reporting on budget status. As a subject matter expert, they facilitate financial planning and approvals while continuously evolving value realization frameworks to support scalable, data-driven decision-making and ongoing improvement throughout the digital portfolio. The ideal candidate will possess strong analytical skills, a deep understanding of financials, and the ability to motivate change across the organization. Key Responsibilities: AI/Digital Value Realization & Reporting Design, implement, and continuously enhance scalable value realization frameworks for digital products and initiatives, focusing on standardized measurement and reporting of business outcomes. Develop and maintain mechanisms to measure, track, and communicate the tangible value delivered by projects, enhancements, and digital requests, supporting data-driven decision-making. Lead the creation of robust reporting systems to monitor budget performance and the realization of business value, enabling continuous improvement. Collaborate with project teams to identify, quantify, and validate value realization opportunities throughout the digital portfolio. Budget Oversight & Management Lead the management of the overall Digital Transformation Capital and Operational budget, ensuring alignment with strategic objectives. Establish and maintain the baseline budget throughout the year, proactively addressing variances and communicating adjustments to key stakeholders. Serve as the subject matter expert and primary point of contact for budget requests involving new operational and capital expenditures. Lead the management of capital expenses for all Digital Transformation-owned projects, ensuring that investments drive measurable business value. Process Monitoring & Financial Governance Oversee the tracking of all financial spending and purchase orders related to project delivery, consultancy, software/licenses, and resource allocation within Digital Transformation. Direct the chargeback process, ensuring accuracy and transparency in internal cost allocations. Create tracking mechanisms and reporting dashboards to easily communicate status of budget Present executive-level budget status readouts both on a regular cadence and as needed, utilizing clear, data-driven insights. Guide project leads and Digital Transformation owners in adopting and maintaining best practices for budget management and financial governance. Collaborate with Finance Business Partners to review monthly invoices for all Digital Transformation projects, reconcile POs, identify discrepancies from plans, and coordinate updates with project leads. Minimum Required Bachelor's degree in business, Finance, Information Technology. Minimum of 5 years of experience in portfolio management, finance management. Experience utilizing strong analytical and problem-solving skills, with the ability to interpret complex data prior to make informed decisions. Experience demonstrating strong finance knowledge/experience Preferred Experience Experience working in a global, matrixed organization Experience creating dashboards Pay Transparency Statement: At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: · Annual Bonus · Potential Discretionary LTI Bonus Health and Well-being Benefits · Medical coverage · Health Savings Accounts · Flexible Spending Accounts · Dental coverage · Vision coverage · Hospital Care Insurance · Critical Illness Insurance · Accidental Injury Insurance · Life and AD&D insurance · Short-term disability coverage · Long-term disability insurance · Long-term care with life insurance Other Well-being Resources · Anxiety management program · Wellness incentives · Sleep improvement program · Diabetes management program · Virtual physical therapy · Emotional/mental health support programs · Weight management programs · Gastrointestinal health program · Substance use management program · Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit Retirement and Financial Well-being · BD 401(k) Plan · BD Deferred Compensation and Restoration Plan · 529 College Savings Plan · Financial counseling · Baxter Credit Union (BCU) · Daily Pay · College financial aid and application guidance Life Balance Programs · Paid time off (PTO), including all required State leaves · Educational assistance/tuition reimbursement · MetLife Legal Plan · Group auto and home insurance · Pet insurance · Commuter benefits · Discounts on products and services · Academic Achievement Scholarship · Service Recognition Awards · Employer matching donation · Workplace accommodations Other Life Balance Programs · Adoption assistance · Backup day care and eldercare · Support for neurodivergent adults, children, and caregivers · Caregiving assistance for elderly and special needs individuals · Employee Assistance Program (EAP) · Paid Parental Leave · Support for fertility, birthing, postpartum, and age-related hormonal changes Leave Programs · Bereavement leaves · Military leave · Personal leave · Family and Medical Leave (FML) · Jury and Witness Duty Leave At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Benefits Realization Management, Digital Transformation Initiatives, Finance, Financial Governance, Value Realization Optional Skills . Primary Work LocationUSA NJ - Franklin LakesAdditional LocationsWork Shift At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You. Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles. Salary Range Information $114,500.00 - $189,100.00 USD Annual

We are looking for a strategic and dynamic leader to partner with branch and distribution management to profitably grow the Southeast Property & Marine book of business. Responsible for growth, profitability and fostering of internal and external relationships for the book. Directly accountable for 6-7 underwriters. This Manager is responsible for underwriting, hiring, retention, performance management, compensation, technical training, coaching, and development of underwriting staff. The Manager is also responsible for advancing the sales and marketing expertise of the Property & Marine team. Responsibilities: P&L - Accountability (premium, profitability, growth, retention, and expense plans/results) for all property and marine business within the commercial insurance portfolio. Portfolio Management/LOB - Direct profit and loss responsibility for field business; coordination, agency management, and production responsibility across Marine & Property product portfolio. Coordination and collaboration with the Underwriting Center Underwriting Strategy Execution - Manages execution of new Property & Marine underwriting and renewal underwriting strategy. Technical UW/Referral Resource - In collaboration with Product and Territory Underwriting Managers, serves as technical resource for referrals and underwriting authority for select teams based on technical background. Point of contact for branch risks which fall outside of field authority; coordinate efforts with Home Office/Product and Segment leaders. Quality Assurance - Monitors underwriting quality through quarterly self-audits, referral interactions, and Corporate Underwriting audits. Marketplace Focus - Develop opportunities particular to the marketplace and provide customized insurance solutions through local resources. Marketing Strategy and Execution - Works closely with Field Operations on development and execution of marketing strategy and coordinates marketing and production activities within the product segment and region Business Development - Directs business development activities and provides guidance for implementing sales and/or product launches. Producer Management: Primary responsibility for managing regional/local producer plant; responsible for cohesive and consistent agency management strategies across assigned distribution. Facilitates product education/appetite; serves as point person for key local producer relationships. Staff Development and Staff Administration (including Performance Management and Compensation) for the underwriting team - Accountable for new hire onboarding, training and developing, succession planning, culture of inclusion, coaching and mentoring and retention of staff. Ensure effective deployment of staff for the Marine team. Oversee workflows, staffing resources, and appropriate application of technology to ensure efficient, cost-effective field operation. Collaborate with HR on performance management and compensation process. Minimum 5-7 years property and marine underwriting experience with previous leadership experience Understanding of middle market Marine and property products and appetite with Inland Marine, Cargo and Builder's Risk experience preferred Strong understanding of field distribution plant (broker, regional, independent agents) Demonstrated people management skills Strong technical/underwriting leadership skills Advanced marketing and sales skills Builds strategic relationships Drives customer focus Demonstrates agility Drives execution Exerts operational decision making Exhibits skillful communication

Key Objective: Responsible for leading a team of billing specialists in our Philadelphia office and assist in the oversight of our offshore processes to ensure timely and efficient collection of U.S. Producer Billed insurance premium and providing best in class customer service. Responsibilities: Manages the collection lifecycle to ensure receivables are collected within established timeframes, and all escalation procedures are followed by specialists. Assist in redesign of team alignment and work assignment for onshore and offshore teams. Establish productivity metrics for all team members and performance reporting. Identify opportunities for redesign and automation of processes to reduce manual work effort and increase capacity within the team. Develop and implement training and development plans for onshore staff to ensure understanding of all billing systems and workflow tools. Act as a liaison to top broker contacts and relationship managers to identify any billing related issues and work to improve our broker partnerships. Ensure that internal and external customer emails are responded to within established timeframes and that responses are accurate. Work with IT on business requirements for new products or systems and participate in testing to identify any impact on billing. Conduct weekly meetings with offshore managers to review productivity reports, identify and analyze trends, identify training needs, and provide training solutions. Conduct periodic meetings with offshore team to review trends in quality control analysis and help answer any questions. Provide leadership and direction to onshore and offshore teams . Ensure staff understands, accepts, and supports their role in achieving CSSC goals. Function as a liaison between our offshore team and CHUBB business leaders. Provide support, direction, and answer questions or concerns from our business leaders. Conduct meetings with our business partners to address receivables trending, escalate issues to resolution or enhance processes and procedures. Travel to India, if necessary. Bachelor's degree in Finance, Accounting, or equivalent work experience. Prior supervisory experience in a financial services company is preferred. Excellent verbal and written communication skills with a demonstrated ability to effectively communicate and influence people at all levels of the organization. Demonstrated ability to effectively manage multiple tasks and diverse work priorities. Superior organizational skills Capable of analyzing financials and using findings to improve results. Energetic and easily adaptable to change. Understanding of insurance principles, underwriting functions, and processing workflow is highly desired