Customer Support Consultant
Consultant job in Orlando, FL
About the job:
As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.To ensure staff coverage to help all our customers across different various regions
What will you do?
Handle customer queries via telephone calls, email and web chat.
Achieve your targets for revenue and customer satisfaction.
Nurture meaningful customer relationships.
Accurately record all information in the CRM.
Deliver exceptional customer service!
What do you get in return?
Earn uncapped commission pay on top of your salary.
Career progression opportunities - our philosophy is to promote internally.
Company bonus scheme.
24/7 access to a health and well-being online centre, with private medical and dental schemes.
Exclusive retail, restaurants and travel discounts.
Collaborative company culture with regular team building events.
Company pension.
20 days annual leave (increasing a day each year), plus bank holidays.
Free onsite parking at Norwich office.
What do you need to apply?
Be proactive - you must be driven to succeed and hit your targets!(Essential)
Great organisation and attention to detail to manage your phone, diary and data systems.(Essential)
Excellent communication skills across all mediums.(Essential)
Resilience to bounce back from unhappy customers.(Essential)
Empathy for customers and the ability to remain calm and professional.(Essential)
What would make your application stand out:
Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite.(Desirable)
At least 1 years experience in hospitality, retail or contact centre work.(Desirable)
Why EposNow
Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - its an exciting time to join us!
What are the next steps?
Interviews for this role are starting immediately.Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office.
Ready to begin your career with us? Apply now and submit your application online.We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.
SAP Key User / Business Process Professional
Consultant job in Orlando, FL
**A Snapshot of your Day** You kick off the morning by bringing together engineers from different departments to address challenges with the migration of project execution related engineering data. Together, you define the problem statement, collect solution ideas, develop a clear action plan and confirm responsibilities. Mid-morning, you connect with experts in engineering, procurement, finance, and logistics to ensure project execution processes are well-integrated, exploring how further digitalization can enhance efficiency and solve practical issues.
After lunch, you test and validate SAP system changes to ensure they fulfill our business requirements, while capturing improvements and documenting best practices. During the afternoon you are invited by a global project team that is introducing a new document management tool to guide the team about the integration into the existing tool landscape.
Later in the day, you prepare training materials that address changes in processes and the doing in the tool. Next, you send out an invitation to the global engineering team for an interactive SAP training session.
Then, it's time and you call it a day.
**How You'll Make an Impact**
+ Analyze and optimize business processes, document requirements and handle local and global SAP S/4HANA change requests
+ Provide business user support for SAP S/4HANA modules MDG and PLM
+ Communicate process changes clearly to stakeholders, end users and other external partners
+ Prepare training material, deliver training, and support end users in adoption and following standardized processes
+ Collaborate with cross-functional SAP Key Users to ensure integrated and aligned processes across the organization
+ Support migration activities
**What You Bring**
+ Bachelor´s degree in Business Administration, Information Systems, Engineering, or comparable discipline
+ 3 + years or more of working experience in project execution, working in global interdisciplinary teams and passionate about automating processes
+ 2 + years experience in working with SAP S/4HANA, with basic knowledge of Master Data Governance (MDG) and Product Life Cycle Management (PLM)
+ Excellent communication skills and team player
+ Your additional knowledge of SAP processes in purchasing, sales and/or projects is a plus
+ Open mindset to new technologies and new ways of working
+ Analytical mindset and problem-solving oriented
+ Experienced with SAP migration tools (e.g., LSMW, BODS & BODI)
+ You are fluent in English
+ Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
**About the Team**
**Gas Services**
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
**Who is Siemens Energy?**
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: ********************************************
**Rewards**
+ Career growth and development opportunities; supportive work culture
+ Company paid Health and wellness benefits
+ Paid Time Off and paid holidays
+ 401K savings plan with company match
+ Family building benefits
+ Parental leave
************************************
Equal Employment Opportunity Statement
Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local
law.
Franchise Business Consultant
Consultant job in Orlando, FL
Benefits:
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
The Franchise Business Consultant (FBC) is responsible for providing leadership and guidance to franchisees and their operators to achieve Company and operational goals. The FBC supports Jeremiah's Italian franchise-owned locations while providing a positive impact in sales, profits, operating systems and Company culture. The FBC will oversee multiple locations in various territories to ensure brand consistency, compliance with policies as well as stable and successful store operations. This position is the primary liaison to our Jeremiah's Italian Ice Support Center.
This is a full-time position requiring flexibility in hours, including early mornings, evenings, weekends, and holidays, and involves frequent travel (approximately 85% of the time, which may include overnight trips).
Essential Functions
Provide leadership and direction to cultivate the Franchisees.
Work with and create relationships with all Franchisees, Area Representatives and Operations teams for franchise locations.
Provide leadership and direction to ensure the Jeremiah's Frogma / Culture is alive and thriving at all franchise locations and employees work in an environment of respect, caring, fairness and teamwork.
Respond to franchisee needs in a professional, prompt manner, offering solutions as required including guest's service compliments and complaints.
Partner with the Jeremiah's Italian Ice Management Team to establish and execute effective strategies to heighten company performance (integrating Marketing, Operations, Training, Research & Development, and Supply Chain).
Collect feedback from the franchise field to improve various training materials, policies, and franchising documentation.
Visit field locations regularly to ensure all aspects of the business meet established performance and profitability goals.
Complete and review store assessment reports as required.
Ensure that product quality, store facilities premises and 5-star service standards are met.
Develop and implement franchise reporting tools to measure and provide counsel on improving operational performance and profitability to achieve established goals.
Ensure franchisees are using only JIIFG approved products.
Ensure all franchise operations consistently meet quality assurance metrics (inspection reports, shop reports, etc.).
Ensure that all franchisees are utilizing the LSM marketing plans to build partnerships within the community.
Manage business in a manner consistent with Jeremiah's culture while building sales, guest counts, market share and optimizing profits.
Collaborate with Training and Development teams to support successful New Store Openings.
Positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, maintenance, and all other Company goals/standards.
Track and review data and analytics to guide Franchisee actions toward their goals and plans. Interpret data to provide recommendations on priorities for Franchisee to address. Follow up and check progress.
Collaborate with Development Team to facilitate the successful transfer of Franchise Locations.
Establish and implement effective business plans with franchise owners.
Provide impactful advice to guide franchisees towards financial success.
Review store level financials and provide insight and feedback to franchisee as well as strategies for sales and culture building.
Maintain updates for distribution, procurement and supply chain management for the territories managed.
Oversee pre-opening store operations according to established standards and within pre-opening budget, ensuring team is trained and ready for opening day.
Qualifications
Education & Experience:
10+ progressive years' of experience leading and managing multiple units.
10+ progressive years' of experience leading full-service or quick-service pre-opening operations.
Bachelor's degree or equivalent leading full-service or quick-service restaurant multi-unit operations experience or an equivalent combination of education and experience.
Brand Development experience in new markets highly desired.
Knowledge, Skills & Abilities:
Strong leadership and team development skills, with the ability to inspire and motivate franchisees and staff.
Excellent verbal and written communication skills, including active listening and the ability to present information to individuals or groups.
Deep understanding of multi-unit operations, including quick-service and full-service restaurant management.
Financial acumen, including budgeting, P&L analysis, cost management, and ability to interpret financial data to drive business decisions.
Operational expertise in food service standards, quality assurance, health and safety compliance, and performance metrics.
Ability to develop and execute strategic business plans, improve operational performance, and drive sales and profitability.
Proficient in Microsoft Office, Excel, POS systems, and franchise management software (Franconnect, LEAP, etc.).
Strong relationship-building skills with franchisees, internal teams, and external partners.
Excellent organizational, time management, and project management abilities, with attention to detail and follow-through.
Problem-solving and decision-making capabilities, with the ability to provide actionable guidance to franchisees.
Knowledge of marketing, community engagement, and local store marketing strategies.
Ability to travel extensively, adapt to changing schedules, and work in a variety of environments.
Physical Demands
Ability to stand, walk, kneel, bend, and move throughout office and store locations for extended periods.
Ability to sit or stand for long periods of time while performing work duties.
Ability to perform repetitive movements of the arms, hands, and wrists.
Manual dexterity and hand-eye coordination; ability to work with hands above shoulder level.
Ability to occasionally lift, push, pull, balance, or carry objects up to 50 pounds.
Ability to turn or twist body parts in circular motions as needed.
Tolerance for exposure to varying temperatures, chemicals, and noisy environments.
Ability to verbally communicate and perceive sound for effective interaction.
Capacity to travel extensively by car, plane, or other transportation for long periods, including overnight trips.
Compensation: $65,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Jeremiah's Frog Squad is always on the lookout for fun and upbeat individuals interested in joining our exciting team. Join Jeremiah's Ice as we scoop up our tasty frozen treats with a smile. It's truly a rewarding experience to brighten a customer's day with one of our colorful, delicious treats! Apply today to Live Life to the Coolest with the Frog Squad!
Auto-ApplyBusiness Effectiveness Senior Consultant (OCM)
Consultant job in Lake Mary, FL
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Implements change management projects including stakeholder management, leadership alignment, organizational development, and culture. Creates content and disseminates business communications to employees on multiple platforms.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Partners across the enterprise to design and deliver cross-functional change management solutions to improve business results.
Owns and leads large-scale, complex change initiatives impacting multiple Operations and Underwriting teams and/or other business areas. Triage new communication and training requests to determine if training, communication or change management intervention is required.
Utilizing the approved methodology, assesses stakeholders, impact, change drivers and barriers to change to determine risk and risk mitigation processes. Identifies and mitigates integration risks and issues.
Under minimal or no technical direction, drafts business communications on behalf of Operations Senior Leaders targeted at internal audiences and executive stakeholders.
Drafts, edits and ensures accurate distribution of brand-compliant announcements across functions. Demonstrates consistent use of brand templates, alignment to corporate guidelines and communication protocols and rules of engagement.
Collaborates with all levels of Operations Leaders, HR Business Partners, Corporate Communications and UWS/Field Operations Leaders to facilitate process for leaders to model and implement changes needed to support adoption or improve functional performance.
Designs and formalizes process and governance for Operations Service Delivery and Underwriting Change Management.
Measures change process and effectiveness of communication based on stakeholder feedback and surveys. Analyzes data and trends to determine business readiness and if solution had desired impact. Identify opportunities for improvement, communicate results to stakeholders and act on lessons learned.
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills, Knowledge & Abilities
Advanced expertise in change management and communication theories, principles, and best practices.
Experience successfully designing and leading change management activities.
Expert business acumen with ability to effectively develop and implement strategies that support business objectives for Underwriting and Operations.
Excellent writing and editing skills and ability to translate technical and/or complicated information into clear, concise messages that are appropriate for the targeted audience.
Solid project management, organization, and planning skills with the ability to manage multiple projects effectively in a fast-paced environment.
Strong interpersonal, communication and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
Highly collaborative and comfortable navigating organizational dynamics.
Ability to exercise independent judgment and make critical business decisions effectively within scope of authority.
Solid knowledge of Microsoft Office applications especially Word, PowerPoint and Excel.
Education & Experience
Bachelor's Degree in English, Journalism, Communications, Change Management, or related discipline; or equivalent work experience. Master's degree preferred.
Typically, 5 - 8 years communications and change management experience
Prosci Certification preferred.
Previous insurance industry experience required
#LI-Hybrid
#LI-DM1
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut,
Illinois
,
Maryland,
Massachusetts
,
New York and Washington,
the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplySenior, Employment Consultant
Consultant job in Orlando, FL
Job Description
Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).
Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families.
Job Title: Senior, Employment Consultant
Department: State Operations and Programs
Reports to: Director Jobs/State Director
Salary Range: $42,000-$52,000
# of direct reports: 0-3
Position Overview: The primary responsibility of the Senior, Employment Consultant is to function as a coach, mentor, and vocational support professional working one-to-one with individuals with intellectual and developmental disabilities (IDD). This includes supporting participants through the job seeking process, onboarding, and ongoing training while managing essential documentation, compliance requirements, and employer relationships to foster successful and sustainable employment. The Senior, Employment Consultant empowers individuals to achieve meaningful employment by providing personalized guidance, skills development, and advocacy. This position supports individuals as they navigate barriers, maximize their potential, and secure opportunities that enhance their independence and overall quality of life.
In addition, the Senior, Employment Consultant works directly with Jobs leadership steering expansion plans for their office's Jobs program, identifying new funding opportunities, serving as the main point of contact for funding agencies, supporting long term plans for growth and staffing, and potentially serving as the primary liaison for any national partners with local presence in their area.
Job Requirements:
Bachelor's degree and 3-5 years of professional experience OR minimum 5 years relevant experience. Best Buddies program experience a plus.
Ability to engage comfortably with individuals with IDD, addressing sensitive topics with empathy and professionalism
Strong interpersonal skills with the ability to engage, support, balance and steward multiple relationships while guiding individuals toward success
Basic skills in public speaking, group facilitation, and delivering engaging presentations
Familiarity with Office 365 and a basic understanding of social media platforms
Strong writing ability, attention to detail, and proficiency in project and time management
Capable of working autonomously while also collaborating effectively in a dynamic fast-paced environment
Willingness to travel frequently within the local area and use a personal cell phone for work-related communication
Fundraising events are a core part of the organization's success and require full staff participation and therefore, occasional weekend work may be necessary to support events and other initiatives throughout the year
Access to an automobile with applicable insurance or other reliable transportation
Employment is contingent upon state accreditation and the ability to obtain federal suitability clearance for the Ticket to Work program.
Job Duties include, but are not limited to:
Programs
Utilize a person-centered approach supporting individuals in job searching efforts in industries and opportunities that match their skills and interests, within their communities and based on transportation options available
Upon job placement, the Senior, Employment Consultant will provide the individual with support during orientation, onboarding and throughout the early stages of training with the goal of fostering an independent work environment and eventually fading support to quarterly contact
Develop and maintain positive relationships with the individual, guardian when applicable, their families, Vocational Rehabilitation (VR) counselors, advocates, and employers
Identify natural supports within the individual's workplace to provide additional support and ensure the individual is embraced and fully included as a member of the team
Compassionately encourage and educate individuals, parents and/or guardians of the opportunities available to anyone seeking a career, as well as the benefit to programs such as Ticket to Work
Guides participants, guardians and family members in navigating Social Security issues, offering referrals to local Work Incentives and Planning and Assistance (WIPA) and/or Community Work Incentive Counselors (CWIC) available through their state Vocational Rehabilitation
Maintain regular communication with employers/supervisors advocating for the participants' rights to equal treatment and fair wages, while encouraging self-advocacy and maintaining positive relationships with employment partners
Maintain detailed and timely documentation of participant interactions, progress, and outcomes in SETWorks for compliance and program tracking
Provide regular caseload reviews w/supervisors ensuring relevance and alignment w/participant goals and needs
Provide individuals with travel training and/or assistance with public transportation, including advocating with funding agencies to identify additional transportation services available
Understand and educate participants on safety guidelines in the workplace including emergency procedure quizzes to ensure the welfare, health, and safety of all
Encourage participants to explore other Best Buddies programs that can help them build valuable social connections and expand their network
Potential to serve as Partnership Lead for National Employer Partners as deemed appropriate by leadership
Participate in various initiatives with the National Jobs team to highlight the Jobs Program
Present information to other mission pillars as necessary (Friendship, Leadership, Living, Family Support) and support school-based staff with job readiness and self-advocacy training
Create training content and encourage participation in state events and trainings
Develop materials and opportunities to engage within pillars on state level
Marketing and Fund Development
Perform direct asks to employer partners regarding sponsorships, walk teams, corporate donations, etc.
Make presentations to VR agency and serve as main point of contact for all funding agencies
Contribute content and images of job participants for social media platforms and various annual initiatives
Operations
Assume full responsibility for a caseload of successfully employed job participants, including the documenting, tracking of billable services, and compliance requirements within the SETWorks secure database. May oversee SETWorks and VR payments state-wide in larger offices.
Completes required paperwork in a timely and organized manner, including but not limited to Individualized Written Program Plan (IWPP), annual paperwork, safety exercises, and all reports required for local funding agencies
Serve as the Ticket to Work lead person completing provider training to gain portal access and help identify ticketholders to create a state revenue stream
Collaborate with Jobs Program supervisor to ensure that all required billing documentation is completed accurately and ensure timely submission for funding reimbursement.
Attend regular staff meetings to discuss referrals, updates and in-house training, contributing to team coordination and knowledge sharing
Engage in conference calls with the National Jobs team and participate in professional development opportunities including workshops and leadership events
Human Resources
Manage intern(s) as deemed necessary by state office needs
Assist with the screening, interviewing and onboarding of new Employment Consultants, additionally serving as a resource/mentor
Best Buddies is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International's core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world.
Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.
Field Franchise Partner Consultant - Orlando
Consultant job in Orlando, FL
The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence. This role will support Crumbl stores and Franchise owners throughout Central and Northern FL It will require travel between these stores.Duties and Responsibilities
Trusted Advisor to Franchise Partner:
Establish a strong, trusted advisor relationship with Franchise Partners through leadership training, on-site store visits, and frequent communication
Act as a liaison between the Franchise Partner and Crumbl HQ to balance stakeholder interests and recommend solutions
Facilitate Franchise Partner networking by connecting those with similar challenges and interests through roundtable discussions and a strong understanding of the market and region
Use Franchise Partner leadership training to promote a positive Crew culture
Document every interaction with Franchise Partners
Address franchise partner engagement by escalating feedback and documenting results
Consult on Business Success and Profitability:
Develop reports and actionable recommendations tailored to individual store business needs by using sales data, comparison statistics, and analysis.
Work with Franchise Partners to create short and long-term business goals
Review profit and loss statements to identify profit goals and opportunities
Frequently perform root-cause analyses and provide recommendations for business growth
Conduct local market research to aid in increasing sales through marketing initiatives and community involvement
Develop marketing strategies based on market research and Franchise Partner interest
Support Operational Excellence:
Develop a thorough understanding of Crumbl's operational KPIs and the why behind them including policies and procedures
Educate and offer strategic advice on the 3 C's of Crumbl (Cookie Quality, Cleanliness, and Customer Experience)
Seek every opportunity to encourage operational excellence
Applaud operational excellence with awards and recognition
Review operational metrics set by HQ, which could include, but is not limited to: ticket times, cookie quality, sold-out time, service availability, and customer reviews to identify strengths and weaknesses; coach on operational best practices.
Review operational dashboards for the market region to better understand opportunities for each store and recommend best practices to reach strategic goals for Franchise Partners.
Qualifications
Bachelor's degree with emphasis in Business, Marketing, or Accounting or equivalent proven experience
Proven track record of running a successful business
Strong financial literacy skills
Excellent communication skills, both written and verbal (ability to convey complex ideas clearly and using simple language)
Proficient in Microsoft Office and Google Workspace
Strong emotional intelligence
Ability to conduct crucial conversations
Ability to balance the interests of both HQ and Franchise Partners, though sometimes conflicting
Ability to work in a fast paced environment with little to no supervision
Basic Knowledge of food safety practices
Valid U.S. Driver's License
Access to reliable transportation
Preferred Qualifications:
Previous consulting or coaching experience
Previous multi-unit management experience
Previous business financial experience
Advanced knowledge of food safety practices
Masters degree in business related field
Working Conditions
This position is based in the market where the employee will be consulting with travel about 50% of the time. The expectations may change with business needs. 25% of the time will be focused on administrative tasks by participating in team calls, identifying priorities, planning travel, sending follow up communications to franchise partners, etc. 75% of the time will be focused on field tasks by visiting bakeries, traveling, conducting business reviews, etc.
Benefits & Perks
- Medical, dental, and vision benefits- 15 days PTO/year- 10 paid holidays- Paid parental leave- Personal phone bill reimbursement- Gym reimbursement- Corporate DoorDash DashPass membership- Regular company and team activities- 401k with competitive matching contribution plan- Excellent opportunities for career growth- Work in a hyper-growth company
Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.
Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.
Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box!
Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.
Auto-ApplyField Franchise Partner Consultant - Orlando
Consultant job in Orlando, FL
The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence. This role will support Crumbl stores and Franchise owners throughout Central and Northern FL It will require travel between these stores.
Duties and Responsibilities
*
Trusted Advisor to Franchise Partner:
Establish a strong, trusted advisor relationship with Franchise Partners through leadership training, on-site store visits, and frequent communication Act as a liaison between the Franchise Partner and Crumbl HQ to balance stakeholder interests and recommend solutions Facilitate Franchise Partner networking by connecting those with similar challenges and interests through roundtable discussions and a strong understanding of the market and region Use Franchise Partner leadership training to promote a positive Crew culture Document every interaction with Franchise PartnersAddress franchise partner engagement by escalating feedback and documenting results
Consult on Business Success and Profitability:
Develop reports and actionable recommendations tailored to individual store business needs by using sales data, comparison statistics, and analysis.Work with Franchise Partners to create short and long-term business goals Review profit and loss statements to identify profit goals and opportunities Frequently perform root-cause analyses and provide recommendations for business growth Conduct local market research to aid in increasing sales through marketing initiatives and community involvement Develop marketing strategies based on market research and Franchise Partner interest
Support Operational Excellence:
Develop a thorough understanding of Crumbl's operational KPIs and the why behind them including policies and procedures Educate and offer strategic advice on the 3 C's of Crumbl (Cookie Quality, Cleanliness, and Customer Experience) Seek every opportunity to encourage operational excellence Applaud operational excellence with awards and recognition Review operational metrics set by HQ, which could include, but is not limited to: ticket times, cookie quality, sold-out time, service availability, and customer reviews to identify strengths and weaknesses; coach on operational best practices.Review operational dashboards for the market region to better understand opportunities for each store and recommend best practices to reach strategic goals for Franchise Partners.
Qualifications
* Bachelor's degree with emphasis in Business, Marketing, or Accounting or equivalent proven experience
* Proven track record of running a successful business
* Strong financial literacy skills
* Excellent communication skills, both written and verbal (ability to convey complex ideas clearly and using simple language)
* Proficient in Microsoft Office and Google Workspace
* Strong emotional intelligence
* Ability to conduct crucial conversations
* Ability to balance the interests of both HQ and Franchise Partners, though sometimes conflicting
* Ability to work in a fast paced environment with little to no supervision
* Basic Knowledge of food safety practices
* Valid U.S. Driver's License
* Access to reliable transportation
Preferred Qualifications:
Previous consulting or coaching experience Previous multi-unit management experience Previous business financial experience Advanced knowledge of food safety practices Masters degree in business related field
Working Conditions
* This position is based in the market where the employee will be consulting with travel about 50% of the time. The expectations may change with business needs. 25% of the time will be focused on administrative tasks by participating in team calls, identifying priorities, planning travel, sending follow up communications to franchise partners, etc. 75% of the time will be focused on field tasks by visiting bakeries, traveling, conducting business reviews, etc.
Benefits & Perks
* Medical, dental, and vision benefits
* 15 days PTO/year
* 10 paid holidays
* Paid parental leave
* Personal phone bill reimbursement
* Gym reimbursement
* Corporate DoorDash DashPass membership
* Regular company and team activities
* 401k with competitive matching contribution plan
* Excellent opportunities for career growth
* Work in a hyper-growth company
Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.
Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.
Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box!
Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Business Consultant I
Consultant job in Orlando, FL
Hannover Life Reassurance Company of America (Hannover Re) is currently seeking talented candidates for our open Business Consultant I position. This is a Full-Time role within the SO - Client Data Management department. Please see below for more information regarding the essential functions of this position, required qualifications, and how to apply.
You can look forward to
Job Summary:
Utilizes business knowledge, data subject matter expertise and technical competency to support various Operations projects that are focused on complex business scenarios, data analysis and client data administration. Performs activities to interpret client data, design solutions and implement effective mapping and business processes. Supports ad-hoc requests and operational needs, including the promotion of new data products into the administrative processing environment.
Essential Functions:
* (35%) Operational Support:
* Maintains and creates data maps, transformations and validations to support business administration and data analytics requirements so that high quality data is produced for downstream use.
* Research transaction data issues. Analyzes transaction data for patterns, insights and anomalies to inform downstream requirements and business processes.
* Provides Operations business support for the analysis and mapping of client data to ensure accurate interpretation within business processes.
* Provides Operations business support for data driven administrative processes to further the knowledge and enhance the capabilities and expertise of Operations colleagues.
* (35%) Project Support:
Participates in special projects as assigned, providing business and client data expertise required in achieving project success.
* (30%) Problem Solving:
* Researches, resolves, and documents business and data issues for a variety of stakeholders to support their business processes and associated timelines.
* Proactively interprets and communicates deviations to data that should be considered by downstream consumers of client data to maximize data quality and consistency across all data consumers.
You come equipped with
Competencies:
* Manages Ambiguity
* Manages Complexity
* Communicates Effectively
* Collaborates
* Optimizes work processes
Essential knowledge skills and abilities:
* Bachelor's degree or equivalent business experience
* Minimum 5 years life insurance/reinsurance experience.
* Professional oral and written communication skills, demonstrating the ability to collaborate with all levels in the organization.
* Skill in collecting and analysing complex data.
* Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to a problem.
* Ability to work independently and in a team environment.
* Intermediate Computer skills: SQL, Excel, Visio, Power Point, Outlook
* Ability to document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, and charts.
Desired knowledge skills and abilities:
* Knowledge of life insurance products and direct writer procedures and systems
* Industry relevant education in progress or the desire to pursue such designations (e.g., ACS, ARA, FLMI, etc.)
Travel:
* 5%, Domestic travel with overnight stay
Total Compensation (Inclusive of Base + Bonus):
* $85,400 - $115,600
Benefits Include:
* Comprehensive medical, dental, and vision
* Paid Time Off (PTO)
* Company provided life insurance and disability benefits
* 401(k) and profit sharing
* Additional ancillary benefits available
Hannover Life Reassurance Company of America (Hannover Re) seeks to attract the best-qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, educational assistance and retirement.
We are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, Hannover Re will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to Hannover Re, or a threat to these individuals, others in the workplace or the company as a whole. To request an accommodation, email *******************************. Please allow for 24 hours to process your request.
We will accept applications until a candidate has been identified and selected to fill this position.
Building Envelope/Project Consultant
Consultant job in Orlando, FL
Building Envelope/Project Consultant - Orlando, FL.
Moisture Intrusion Solutions, Inc is seeking a building envelope professional with experience in designing, investigating, and/or repairing building enclosure systems in the Greater Orlando, Florida area., and the Eastern United States. This is a Hybrid Position that does not report to an Office Location. Regular site observations are performed but report writing is done via your home office. The purpose of this position is to support our existing clients and projects.
General Duties:
Lead and consult on complex building enclosure projects, providing expertise to internal and external teams.
Conduct 16-25 monthly site observations, each requiring a photo and written report.
Schedule site visits with project teams and coordinate internal testing resources.
Maintain personal schedule and ensure timely reporting.
Travel primarily within the Orlando area, with occasional air travel and overnight stays required.
Qualifications:
Construction - 5 years (Required), Project Management - 5 years (Preferred)
Skills:
Must be knowledgeable in below-grade waterproofing, roofs, windows, doors, weather barriers, cladding systems, and balcony systems.
Extensive knowledge of Multi-Family wood frame construction preferred.
Must be comfortable working from heights, climbing ladders, and lifting 50lbs.
Company Information:
This is a Hybrid Position that does not report to an Office Location. Regular site observations are performed but report writing is done via your home office.
Thorough background checks including driving records and drug screening will be conducted.
The company will provide all safety gear, except for Safety Shoes / Boots, which are required (steel or composite toe meeting OSHA standards).
Employees are trained to conduct our established testing, both at construction sites and in our ISO 17-025 accredited Laboratory, to current codes and standards.
Frequent Travel is required. Most of the work sites can be visited within a typical workday, but several are located outside of a daily travel range and will require air travel and overnight stays.
Location: City, State FL.
License: Clean Driving Record
The expected base salary range for this role is $70,000.00 -$85,000.00 USD per year. Actual compensation will be determined based on a number of factors including skills, experience, qualifications, and location.
This role is also eligible for performance-based bonuses and a comprehensive U.S. based benefits package, including:
Medical, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Wellness programs and employee assistance resources
Professional development support
For more information, visit our full benefits overview here - salasobrien.com/benefits
Third-Party Agency Notice
Salas O'Brien does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees.
Equal Opportunity Employment Statement
Salas O'Brien provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state/provincial, or local laws. Salas O'Brien will accommodate the disability-related needs of applicants as required by law.
#LI-Hybrid
Staff Consultant (Performance Engineeering)
Consultant job in Orlando, FL
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Performance Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.
Qualifications
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Demonstrated ability to troubleshoot difficult technical issues
Strong Experience with relational databases (e.g. MySQL, Oracle)
Java experience
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
Advanced Unix/Linux experience
Working knowledge of the components in a web applications stack.
Experience diagnosing performance degradation (e.g. explain plans, database tuning)
Experience working well in a team environment while also being able to work productively while unsupervised
Strong personal commitment to quality and customer service
Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
Ability to work with high-value customer administrators and developers
Excellent time management skills
Consistent ability to work evenings and weekends
Understanding of basic networking and system administration
Desired Skills
The following additional skills are preferred but not required:
Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML
Advanced object oriented programming skills (Java strongly preferred).
Deep understanding of JavaScript
Demonstrated proficiency with the following Technical Skills
Web Services (consuming or providing) (SOAP, REST)
Data Extraction Technologies (e.g. JDBC, ODBC)
Any bi-directional, automated integration between two systems
TCP/IP, Networking knowledge
Experience with Splunk
Understanding of Simple Network Management Protocol (SNMP)
Understanding of remote administration via SSH, SNMP, WMI, Powershell
Experience in any of the technologies on this list:
**************************************************************************
Strong Familiarity with Eclipse IDE
A fundamental understanding of ITSM, ITIL, and/or CMDB
JV20
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here
. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
[email protected]
for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Principal Consultant - Project Manager
Consultant job in Orlando, FL
This role is not eligible for 100% remote work. Employees must live within a commutable distance of the Orlando Metropolitan Area and must be willing to be onsite at the client and/or Slalom Orlando office up to 5 days a week. Role: Project Manager Title: Principal
Location: Orlando
Who You'll Work With
At Slalom, our Delivery capability is the engine that powers transformation. We are the connective tissue across all capabilities-bringing strategy to life through execution that is rigorous, adaptive, and outcome-driven.
You'll join a community of delivery professionals who thrive in complexity and are passionate about making things happen. Our teams lead high-impact initiatives across industries, partnering with clients to navigate ambiguity, align stakeholders, and deliver results that matter. Whether it's a multi-workstream transformation or a product launch, we bring clarity, structure, and momentum to every engagement.
We work shoulder-to-shoulder with clients, tailoring delivery approaches to meet them where they are-whether Agile, Waterfall, or hybrid. Our focus is on enabling predictable, repeatable outcomes that help organizations dream bigger, move faster, and build better tomorrows.
What You'll Do
* Lead complex, cross-functional data and technology initiatives across industries, ensuring alignment with client goals and Slalom's delivery standards.
* Define and drive delivery strategy, scope, and execution plans in partnership with client and internal stakeholders.
* Manage project timelines, budgets, risks, and dependencies across multiple workstreams.
* Facilitate agile, waterfall, or hybrid delivery models depending on client context and project needs.
* Use AI-powered tools and techniques (e.g. for project forecasting, risk detection, documentation, and automation) to accelerate delivery and improve decision-making.
* Build trusted relationships with client executives, technical teams, and Slalom consultants.
* Support business development efforts through scoping, estimation, and proposal contributions.
* Coach and mentor project managers and consultants, fostering a culture of continuous learning and innovation.
* Contribute to the evolution of Slalom's delivery methodology, including the integration of emerging technologies like AI.
What You'll Bring
* 10+ years of experience in project management, ideally in consulting or enterprise environments.
* Proven success delivering data or technology solutions across diverse industries - preferred experience within Healthcare and/or Hospitality.
* Strong understanding of delivery methodologies and project governance.
* Experience using or implementing AI tools to streamline delivery (e.g. generative AI for documentation, predictive analytics for risk management, automation for reporting).
* Excellent communication, facilitation, and stakeholder management skills.
* PMP, PMI-ACP, or other relevant certifications are a plus.
* Bachelor's degree in a related field; advanced degree preferred.
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Principal is $122,000 to $172,000. The targeted base salary pay range for Senior Principal is $140,000 to $198,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
Easy ApplyConstruction Project Consultant II - Statewide
Consultant job in Orlando, FL
Requisition No: 860477 Agency: Department of Corrections Working Title: Construction Project Consultant II - Statewide Pay Plan: Career Service Position Number: 70088888 Salary: $47,668.01 annually Posting Closing Date: 04/01/2026 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone Construction Project Consultant II- Statewide This open competitive advertisement is for a Career Service position located at various Correctional Institutions or Regional Offices in the Maintenance Department. The mission of Facilities Management and Building Construction at the Florida Department of Corrections is to provide a safe, secure, and efficient environment for staff, inmates, and visitors. This is achieved through the effective management, maintenance, and construction of correctional facilities, ensuring they meet all regulatory standards and support the department's overall mission of public safety and rehabilitation. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: This is a highly advanced position requiring a minimum of six (6) years of experience in the commercial construction field. The position serves as a Subject Matter Expert for new construction and major maintenance repair and renovation projects at institutional facilities Statewide. This position will serve as the team leader for major repairs and renovations to various components of a correctional facility. * Serve as Team Lead for various maintenance systems necessary to operate a major institution. * Train General Maintenance staff within the region. * Administer construction projects by Agency personnel, inmate labor, and contracts. * Assist with developing plans and budget requests for the Florida Department of Corrections (FDC). * Evaluate, select, and manage work by A/E consultants and CM firms, including contract negotiations and project compliance. BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: *
Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: * Six (6) or more years of professional experience in the commercial construction field. * Three (3) or more years of experience with MS Office (Word, Excel, PowerPoint). PREFERRED QUALIFICATIONS: * A Florida commercial contractor's license in one or more trades of general building. * Formal training and/or education on construction management or trades, architecture, or engineering. * Training and/or experience in the issues related to the Security of inmates and tools on a construction site inside the secure perimeter of an institution. * Minimum of three (3) or more years of project management Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
Tech Product Consultant - Talent
Consultant job in Maitland, FL
ADP is hiring a Technical Product Consultant I. This position is responsible for mastering products/applications and owning the technical relationship with our customers and the internal teams. The Technical Product Consultant is not only the technical support contact but also responsible for maintaining a high level of Customer Service. The position is responsible for developing solutions to resolve complex technical problems and counsel with customers. The goal of this position is to develop and manage a long-term partnership with customers to ensure they remain successful and realize the full value of their investment. The position drives customer satisfaction by proactively managing, troubleshooting and delivering technical solutions.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
Proactively own and manage high-touch customer relationships. Provide single point of contact for customer issues
Apply fundamental troubleshooting skills to issues before escalating
Ensure customer service level agreements (SLA)
Accountable for all technical/product issues and technical relationship
Analysis - Consultation
Conducts project initiation activities/needs assessments.
Analyze existing client systems, interface requirements, business process, reporting and operational needs.
Responsible for development of design documents and customized reporting documents.
Provides professional consulting services in the areas of product/service customizations, business process, complex custom reports/interpretation and special projects as related to implementation effort
Configuration / Integration
Works and counsels with client on system and service configuration efforts, product adaptation and business best practice solutions.
Determines best methodology and oversees the accurate and timely conversion of client's data
Validation
Builds client control information and oversees the pre- and post-implementation testing of products.
Oversees formal hand-off of system and operational services to other ADP departments/clients.
Performs other related duties as assigned
QUALIFICATIONS REQUIRED:
Bachelor's Degree or Equivalent in Education - Experience Required
1-3 Years Directly Related Experience in Selling/Servicing proprietary SAAS software
Tech Product Consultant - Talent
Consultant job in Maitland, FL
ADP is hiring a Technical Product Consultant I. This position is responsible for mastering products/applications and owning the technical relationship with our customers and the internal teams. The Technical Product Consultant is not only the technical support contact but also responsible for maintaining a high level of Customer Service. The position is responsible for developing solutions to resolve complex technical problems and counsel with customers. The goal of this position is to develop and manage a long-term partnership with customers to ensure they remain successful and realize the full value of their investment. The position drives customer satisfaction by proactively managing, troubleshooting and delivering technical solutions.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
Proactively own and manage high-touch customer relationships. Provide single point of contact for customer issues
Apply fundamental troubleshooting skills to issues before escalating
Ensure customer service level agreements (SLA)
Accountable for all technical/product issues and technical relationship
Analysis - Consultation
Conducts project initiation activities/needs assessments.
Analyze existing client systems, interface requirements, business process, reporting and operational needs.
Responsible for development of design documents and customized reporting documents.
Provides professional consulting services in the areas of product/service customizations, business process, complex custom reports/interpretation and special projects as related to implementation effort
Configuration / Integration
Works and counsels with client on system and service configuration efforts, product adaptation and business best practice solutions.
Determines best methodology and oversees the accurate and timely conversion of client's data
Validation
Builds client control information and oversees the pre- and post-implementation testing of products.
Oversees formal hand-off of system and operational services to other ADP departments/clients.
Performs other related duties as assigned
QUALIFICATIONS REQUIRED:
Bachelor's Degree or Equivalent in Education - Experience Required
1-3 Years Directly Related Experience in Selling/Servicing proprietary SAAS software
Workforce Management Coordinator (Overnight/Weekends)
Consultant job in Orlando, FL
Our roster has an opening with your name on it
The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams.
In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.
THE GAME PLAN
Everyone on our team has a part to play
Intraday real time monitoring of service levels for all queues at all sites
Real time monitoring of agent's performance from all teams at all sites
Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals
Communicate and call out changes to incoming contact patterns to operations and the broader WFM team
Have a real time communication with the WFM team and operations when call outs or changes need to be done
Update and send reports related to the performance for all teams
Build and maintain strong relationships with key stakeholders from all teams to ensure shared objectives are met
Review and process vacation time off and overtime requests in real-time
Handle various contacts types including Chat, Email, Inbound and Outbound voice calls with our Customers
Maintain composure in critical situations and communicate clearly with both internal and external stakeholders
Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions
Provide assistance to the WFM team as needed
THE STATS
What we're looking for in our next teammate
1+ years of experience in a contact center environment
1+ years of previous experience in a Workforce Management role as a Real Time Analyst preferred
Prior experience working with a WFM software solution
Functional knowledge of Salesforce or similar call management system(s)
Proven experience with NICE IEX or other WFM platform
Intermediate level proficiency in Excel
Demonstrates high degree of ability to analyze data and use the data to drive decision making and implement effective resolutions
Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment
Functional knowledge of Call Center agent workflow/routing (skilling and leveling) preferred
Ability to work nights and weekends.
ABOUT FANDUEL
FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.
In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.
The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.
FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).
PLAYER BENEFITS
We treat our team right
We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.
FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.
FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email ********************.
The applicable hourly range for this position is $20.19 - $25.00 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-Hybrid
Auto-ApplyPlan Termination Consultant, FuturePlan
Consultant job in Orlando, FL
The Deconversion Consultant becomes the primary contact once a client has notified their Service Consultant of disengagement or plan termination. You will own the end-to-end deconversion experience, ensuring all plan administration work is completed accurately and efficiently. This includes partnering with internal departments under heightened urgency to properly transfer or close out the plan, delivering a seamless and compliant transition that reflects FuturePlan's commitment to excellence.
Section 2: Job Functions, Essential Duties and Responsibilities
* Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
* At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.
* Serve as the primary point of contact for clients and advisors throughout the deconversion process, managing expectations and driving timelines.
* Own all aspects of plan administration for assigned deconversion cases, including compliance testing, annual valuation, Form 5500 filing, and final asset distributions.
* Prepare necessary government forms and ensure compliance with DOL and IRS requirements.
* Partner with internal departments (Compliance, Trust Accounting, Operations, etc.) to coordinate and expedite deconversion activities.
* Perform census review, eligibility calculations, trust accounting, and asset reconciliation.
* Identify and resolve plan discrepancies, ensuring all corrective actions are completed prior to plan closure.
* Track progress of all deconversion cases to ensure deadlines are met and dependencies are managed effectively.
* Maintain proactive communication with clients, plan sponsors, and internal teams, providing status updates and resolving issues promptly.
* Champion continuous improvement by identifying opportunities to streamline processes, reduce risk, and elevate client satisfaction.
Supervision
* N/A.
Section 3: Experience, Skills, Knowledge Requirements
* Education & Experience
* Bachelor's degree in Business, Finance, Accounting, or related field; or equivalent professional experience.
* 5+ years of experience in retirement plan administration, deconversion, or financial services; experience with multiple plan types (DC, DB, Combo) strongly preferred.
* Familiarity with recordkeeping platforms such as FTW and ASC; ability to quickly learn and adapt to new technology tools.
* Technical Skills
* Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook); ability to manage and analyze data effectively.
* Working knowledge of ERISA, IRS, and DOL regulations, and plan document structures (prototype and individually designed).
* Experience with plan reconciliations, trust accounting, and conversion processes.
* Proficiency in InContact (call center platform) and Salesforce (CRM) for client communication and workflow management.
* Core Competencies
* Exceptional client service orientation with strong presentation, facilitation, and negotiation skills.
* Excellent written and verbal communication skills; ability to communicate clearly and professionally with clients, advisors, and internal teams.
* Strong analytical and problem-solving abilities with meticulous attention to detail and accuracy.
* Ability to manage multiple priorities and deadlines in a fast-paced environment while maintaining quality and compliance.
* Demonstrated ability to exercise sound judgment on issues that could impact financial outcomes and client relationships.
* Skilled in conflict resolution and escalation management.
* Behavioral Attributes
* Collaborative team player who thrives in a culture of accountability and innovation.
* Adaptable to change and committed to continuous improvement.
* Willingness to work additional hours as needed to meet client and business needs.
* Embodies FuturePlan's core values and approaches every task with a "Day 1" mindset.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
We are proud to be an Equal Opportunity Employer
The national average salary range for this role is $65-75k in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
Manager - Epic Revenue Cycle Consulting
Consultant job in Orlando, FL
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Position Summary:
We are seeking an experienced Epic Revenue Cycle Consulting Manager to join our dynamic team. This role will be pivotal in guiding healthcare organizations through the implementation and optimization of Epic's revenue cycle solutions. The ideal candidate will leverage their expertise in revenue cycle management and Epic systems to deliver high-quality consulting services that drive operational efficiency and financial success for our clients.
Key Responsibilities:
Project Leadership:
o Lead and manage Epic revenue cycle consulting projects from initiation to completion, ensuring timely delivery and adherence to project scope.
o Collaborate with clients to assess current revenue cycle processes, identify gaps, and develop strategic improvement plans.
Client Engagement:
o Build strong relationships with key stakeholders, including C-suite executives, finance teams, and operational leaders.
o Facilitate workshops and training sessions to educate clients on Epic revenue cycle functionalities and best practices.
Technical Expertise:
o Provide in-depth knowledge of Epic revenue cycle applications, including billing, claims management, and patient access.
o Analyze and interpret data to support decision-making and identify opportunities for process enhancements.
Team Development:
o Mentor and develop junior consultants, fostering a culture of continuous learning and professional growth.
o Collaborate with cross-functional teams to ensure a holistic approach to revenue cycle management.
Quality Assurance:
o Establish and monitor key performance indicators (KPIs) to measure project success and client satisfaction.
o Ensure compliance with industry regulations and standards throughout project execution.
Qualifications:
* Bachelor's degree required; Master's degree preferred.
* 5+ years of experience in healthcare consulting with a focus on revenue cycle management.
* Extensive experience with Epic Systems, specifically in revenue cycle modules (e.g., Resolute, Cadence, Prelude).
* Proven track record of managing complex projects and leading cross-functional teams.
* Strong analytical skills with the ability to translate data into actionable insights.
* Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
* Certification in Epic Revenue Cycle modules is highly desirable.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $94,400 - $178,800
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Easy ApplySenior Data & Analytics Consultant, Healthcare & Life Sciences
Consultant job in Orlando, FL
DataArt is seeking a highly motivated and experienced Senior Data & Analytics Consultant to join our dynamic team. In this pivotal role, you will partner with prestigious clients in the Healthcare and Life Sciences industries to tackle complex business challenges and develop impactful, solution-oriented strategies.
As a key member of the DataArt Data & Analytics Lab, you will provide strategic consulting services to both clients and internal delivery teams, driving data strategy, data-driven organizational transformation, and other critical data & analytics initiatives. Beyond project delivery, you will also contribute to the growth of Healthcare and Life Sciences practice and Data & Analytics Lab through business development and go-to-market activities.
The estimated salary range for this position is between 190,000 and 240,000 USD per year.
* Forge strong, trusted advisor relationships with senior client stakeholders and internal account managers, gaining deep understanding of their business objectives and challenges
* Lead collaborative, value-driven engagements to define and solve complex data problems, ensuring alignment with client goals and business objectives
* Collaborate with Practice Leadership and Account Management teams to develop account plans and strategies that identify and capitalize on data-driven opportunities, driving revenue growth within existing work streams and beyond
* Serve as the principal consultant, guiding clients through complex data transformation initiatives and ensuring successful outcomes. Contribute to key strategic deliverables such as mission statements, assessment results, and roadmaps to support clients' data journeys
* Actively engage in data-related pre-sales activities, including opportunity assessment, RFP responses, proposal development, and deal closure
* Support team development by mentoring colleagues and providing expertise across strategic client accounts
* Drive client value and business growth by achieving revenue targets (e.g., enabled revenue, new account acquisition) and meeting billable utilization goals
* Contribute to Healthcare and Life Science practice and Data & Analytics Lab by supporting the go-to-market strategy, offering development, methodologies, and other strategic initiatives
* Proven experience in driving data strategy, data governance, data maturity, and data-driven transformation projects for Healthcare and Life Sciences organizations. Particularly delivering solutions to: Healthcare Providers, Payers, Healthcare Non-profits/Associations, Pharma & Biotech, Medical Devices and others.
* Extensive experience working within custom IT services, custom IT solutions, and/or IT implementations environments.
* A strong understanding of the custom software development services landscape is essential.
* Experience driving change management initiatives in enterprise environment.
* Influencing data solution design and technology selections for enterprise data platforms, warehouses, data lakes, lakehouses, and data science platforms.
* Experience implementing data strategies that enable in-house AI-platforms development.
* Experience in the Healthcare and/or Life Sciences industries in the US and Europe.
* Solid knowledge of Healthcare and/or Life Sciences data regulations, like HIPAA, GDPR, ISO 27001, EU AI Act, etc.
* Extensive knowledge of Health Data Exchange frameworks and data formats, and nomenclatures, including but not limited to FHIR, HL7, SNOMED, ICD-10, etc., as well as regulatory frameworks like TEFCA in the US and EHDS in Europe.
* A strong understanding of data and technology consulting principles and practices.
* Expertise in leading large data-driven programs and driving revenue growth within client account portfolios.
* Highly skilled in contributing to business development and sales engineering teams or organizations.
* A proven track record of managing complex technology initiatives while effectively communicating with senior business and IT stakeholders.
* Demonstrated ability to develop and grow client relationships, facilitate strategy definition, and drive adoption.
* A solid understanding of business operations, products, and services.
Business Analyst, Enterprise Project Management Office
Consultant job in Heathrow, FL
Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location.
Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data - across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.
We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.
Join us on our mission to shape the future of our industry.
As a Business Analyst in the ePMO, you will play a key role in supporting project delivery and operational excellence across Cohesity's enterprise portfolio. This position is ideal for candidates with top-tier consulting experience and exposure to enterprise technology or SaaS environments. You will act as a junior project manager with strong analytical skills, coordinating project activities, tracking progress, and delivering actionable insights through data analysis and reporting. You thrive in fast-paced, ambiguous environments and excel at cross-functional collaboration.
HOW YOU'LL SPEND YOUR TIME HERE:
Assist management in planning, coordinating, and tracking project activities to ensure timely delivery and alignment with business objectives, drawing on consulting methodologies and enterprise tech best practices.
dentify and support opportunities to integrate AI and automation into project workflows, leveraging best practices from consulting and enterprise technology.
Develop and maintain dashboards, reports, and project documentation using BI tools (e.g., Tableau, Power BI, Smartsheet), with a focus on executive-ready analytics and deliverables.
Prepare executive-level reports and presentations, demonstrating consulting polish and professionalism in all communications.
Analyze project data to identify trends, risks, and opportunities for improvement, providing data-driven recommendations to senior stakeholders.
Support cross-functional teams by gathering requirements, facilitating meetings, and following up on action items, excelling in ambiguous, fast-paced environments.
Prepare regular status updates and project reports for stakeholders, ensuring clarity and strategic insight.
Contribute to process improvement initiatives by providing data-driven recommendations.
Ensure data quality, governance, and security in all analytics and reporting activities.
Help manage project schedules, resources, and deliverables.
Communicate findings and project updates clearly to team members and stakeholders.
Stay current with emerging BI and project management best practices.
WE'D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:
3-5 years of experience in project management, business analysis, or management consulting, ideally with experience at a top consulting firm and in enterprise technology or SaaS environments.
Experience in a high-performing analytics or PMO environment preferred.
Advanced proficiency in Excel, Power BI, Tableau, or similar analytics/visualization tools with experience preparing executive-ready deliverables.
Familiarity with project/portfolio management software (Smartsheet, Jira, Microsoft Project).
Strong analytical, problem-solving, and process improvement skills leveraging consulting frameworks and enterprise tech best practices.
Demonstrated ability to identify, evaluate, and implement AI-driven solutions to improve business processes and operational efficiency.
Excellent communication and stakeholder management abilities.
Bachelor's degree in business, operations, analytics, or a related discipline.
Preferred Attributes
Analytical mindset with a passion for operational excellence, innovation, and emerging technologies.
Highly organized, detail-oriented, and proactive; thrives in ambiguous, fast-paced environments and excels at cross-functional collaboration.
Comfortable working in a fast-paced, ambiguous environment and adapting to change.
Brings the mindset, polish, and strategic approach of a top-tier consulting professional.
#LI-VM1
Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate's skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.
Pay Range :
$95,200.00-$119,000.00
The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.
Data Privacy Notice for Job Candidates:
For information on personal data processing, please see our Privacy Policy.
Equal Employment Opportunity Employer (EEOE)
Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or ******************* for assistance.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.
Auto-ApplyEmployment Consultant I
Consultant job in Rockledge, FL
Job Description
MISSION:
The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success.
Provides guidance and various community linkages to participants and associates participating in BAC programs to support them and facilitate their successful handling of issues. Work is performed independently under limited supervision with moderate latitude in the use of initiative and independent judgment. Position typically requires processing and interpreting of more complex, less clearly defined issues.
EXAMPLES OF ESSENTIAL FUNCTIONS:
The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need.
Conducts intake and assessment evaluations for participants to identify vocational interests, strengths, abilities, and potential obstacles in preparing for job entry
Completes detailed reports and psycho-social assessments on participants to evaluate the eligibility of participant for services (i.e., nature of needs, funding availability and/or arrangements, etc.)
Develops individualized career/job plans focusing on job readiness skills (i.e., developing resumes, completing applications, etc.) to assist participants in developing strategies for successful job outcomes and making informed choices
Builds and maintains relationships with employers; assists employers with job training for supported participants
Serves as liaison between job sites; facilitates communication between professionals, paraprofessionals, and employees and provides support during the hiring process and throughout employment; provides information for best practices with employers working with individuals with disabilities (IWD)
Completes required documentation for employment plans, timecards, monthly training reports, etc. in an accurate and timely manner
Prepares and submits monthly billing to funding sources in an accurate and timely manner
Maintains and updates participant files in an accurate and timely manner
Stays current on the program and/or funding source changes; makes recommendations to amend the program accordingly
Supervisory Responsibility
None
MINIMUM QUALIFICATIONS:
Bachelor's degree in social work, behavioral science, or related field, supplemented by two or more years of experience working in social services; or an equivalent combination of education, certification, training, and/or experience.
Must satisfy Florida Department of Children and Families (DCF) Level 2 background screening requirements.
Must meet and maintain Vocational Rehabilitation's car insurance requirements to transport individuals.
Must have first aid, cardiopulmonary resuscitation (CPR), and automated external defibrillator (AED) certifications and eight hours of continuing competence units (CCUs) from the Agency for Persons with Disabilities (APD).
May be required to have or obtain additional formal industry certification(s) based on the area of assignment. Those with supported Employment responsibilities, it is required to complete the initial and annual Continuing Competency Units as specified by the Agency for Persons with Disabilities.
PREFERRED QUALIFICATIONS:
Experience with disability-service and multi-division organizations
Basic IT field experience or knowledge a plus
Advanced knowledge of Microsoft Office Suite and/or Google Suite
In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of the principles, practices, techniques, and professional standards in the field of social work
Knowledge of community organizations and social service programs
Knowledge of principles and procedures for employee support services
Knowledge of the Health Insurance Portability and Accountability Act (HIPAA)
Ability to operate a computer using Microsoft Office products (Word, Outlook, and Excel) and applicable department/organization-specific software
Ability to handle confidential employment information with tact and discretion
Ability to correctly interpret and efficiently implement all applicable policies and procedures
Ability to manage multiple priorities to ensure that deadlines are met
Ability to establish and maintain effective and collaborative working relationships with those contacted in the course of work
Ability to regularly attend work and arrive punctually for designated work schedule
Ability to communicate effectively orally and in writing
TRAVEL
Travel is primarily local during the business day, although some out of the area and overnight travel may be expected.
WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE)
Must be authorized to access and work on government installations.
PHYSICAL REQUIREMENTS:
Depending on the functional area of the assignment, tasks involve the ability to exert light physical effort usually involving some lifting, carrying, pushing, and/or pulling of objects and materials lightweight (up to 20 pounds). It May involve some climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing.
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed inside without exposure to adverse environmental conditions (e.g., dirt, cold, rain, fumes).
SENSORY REQUIREMENTS:
Some tasks require manual dexterity, in addition to visual and hearing acuity.
Availability: Full Time Monday - Friday
Salary: Starting at $19.76 per hour
Benefits:
Medical insurance is offered.
Free Dental and Vision insurance for employees.
Paid holidays, vacation, sick, and personal days.
Additional programs include company paid term life and AD&D insurance, short and long-term disability coverage.
Full-time employees are eligible to participate in the 401k plan on the first of the month following their date of hire. Employer match is 50% of the first 8% contributed by employee.
Supplemental voluntary life and AD&D insurance is available.
Additional Supplemental benefits are available including Accident, Critical Illness, Hospital, and Pet Insurance.
Employee Assistance Program.
Tuition reimbursement.
Eligible for performance bonus plans.
Eligible for 401k Profit-Sharing program.
Accepting applications until positions filled…
Applications may be completed through our website: **********************
*A completed application is required*:
BAC
Providing innovative services for individuals with disabilities to achieve personal success!
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are a Drug-Free Workplace.