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Become A Consultant And Sales Representative

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Working As A Consultant And Sales Representative

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $22,100

    Average Salary

What Does A Consultant And Sales Representative Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Consultant And Sales Representative

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Consultant And Sales Representative jobs

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Consultant And Sales Representative Career Paths

Consultant And Sales Representative
Sales Consultant Territory Manager
Account Manager
5 Yearsyrs
Office Manager Operations Manager
Branch Manager
6 Yearsyrs
Sales Manager General Manager Account Executive
Business Development Manager
9 Yearsyrs
Account Executive Regional Sales Manager
Director Of Sales
10 Yearsyrs
Business Developer Business Development Manager Director Of Sales
Director Of Sales And Marketing
9 Yearsyrs
Account Manager Sales Manager General Manager
District Manager
7 Yearsyrs
Business Development Manager Senior Account Manager Account Executive
District Sales Manager
7 Yearsyrs
Account Executive Sales Manager
General Manager
7 Yearsyrs
Office Manager Account Manager Sales Manager
General Sales Manager
8 Yearsyrs
Business Developer Business Development Consultant Business Development Manager
Marketing Director
7 Yearsyrs
Senior Sales Representative Account Executive
Marketing Manager
6 Yearsyrs
Manager General Manager Account Manager
National Account Manager
8 Yearsyrs
Consultant Senior Consultant
Product Manager
7 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
Regional Sales Manager
9 Yearsyrs
Manager Office Manager Account Manager
Sales Account Manager
6 Yearsyrs
Consultant Senior Software Engineer Product Manager
Sales And Marketing Manager
6 Yearsyrs
Account Manager Account Executive
Sales Manager
5 Yearsyrs
Sales Manager Office Manager Account Manager
Senior Account Manager
7 Yearsyrs
Senior Sales Representative Account Manager Account Executive
Territory Manager
7 Yearsyrs
Business Development Manager Marketing Director Sales Consultant
Territory Sales Manager
7 Yearsyrs
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Average Length of Employment
Sales Consultant 2.2 years
Top Employers Before
Internship 5.9%
Cashier 4.5%
Consultant 3.8%
Owner 2.8%
Server 2.8%
Manager 2.6%
Specialist 2.4%
Top Employers After
Consultant 5.6%
Supervisor 3.0%
Manager 3.0%
President 2.3%

Consultant And Sales Representative Demographics

Gender

Male

49.7%

Female

47.4%

Unknown

2.8%
Ethnicity

White

78.9%

Hispanic or Latino

12.5%

Asian

6.4%

Unknown

1.5%

Black or African American

0.6%
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Languages Spoken

Spanish

50.8%

French

8.5%

Japanese

6.8%

Italian

6.8%

Arabic

5.1%

Korean

5.1%

Chinese

3.4%

Greek

3.4%

Russian

1.7%

Indonesian

1.7%

Hebrew

1.7%

Latvian

1.7%

Mandarin

1.7%

Croatian

1.7%
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Consultant And Sales Representative Education

Schools

University of Phoenix

11.0%

University of Central Florida

8.0%

University of South Florida

6.0%

Utah Valley University

6.0%

Brigham Young University

5.0%

Temple University

5.0%

West Virginia University

5.0%

Fashion Institute of Technology

5.0%

University of Arizona

5.0%

University of Alabama

4.0%

Middle Tennessee State University

4.0%

James Madison University

4.0%

Virginia Polytechnic Institute and State University

4.0%

George Mason University

4.0%

Angelina College

4.0%

Palomar College

4.0%

University of Houston

4.0%

University of Louisiana at Lafayette

4.0%

Towson University

4.0%

Western Kentucky University

4.0%
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Majors

Business

31.4%

Psychology

8.3%

Marketing

6.6%

Communication

6.1%

Accounting

4.3%

Political Science

4.0%

Criminal Justice

3.8%

Education

3.5%

Management

3.5%

English

3.5%

General Studies

3.1%

Kinesiology

2.8%

Nursing

2.8%

Economics

2.8%

Finance

2.8%

Public Relations

2.6%

Real Estate

2.1%

Liberal Arts

1.9%

Medical Assisting Services

1.9%

Sociology

1.9%
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Degrees

Bachelors

46.4%

Other

28.9%

Masters

13.0%

Associate

5.2%

Certificate

3.4%

Diploma

1.5%

Doctorate

1.0%

License

0.5%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Consultant And Sales Representative Salaries

Job Title Company Location Start Date Salary
Consulting Sales REP Oracle America, Inc. Reston, VA Sep 07, 2013 $100,631 -
$122,835
Consultative Sales Representative Keen Labs, Inc. San Francisco, CA Sep 01, 2015 $77,605 -
$85,000
Sales Consultant/Rep Planet Powersports Corp. Miami, FL Jan 13, 2012 $57,512
Consultant/Sales Representative Bluestar Computer Solutions, Inc. Chicago, IL Jun 12, 2012 $40,000
Calf Consultant/Sales Representative Golden Calf Company LLC Bloomer, WI Aug 01, 2012 $35,000 -
$50,000

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Top Skills for A Consultant And Sales Representative

CustomerServiceSkillsSalesTerritoryPersonalSalesGoalsRepeatBusinessEnsureCustomerSatisfactionFinancialNeedsInternetCustomerRelationsAdditionalConsultant/SalesCustomerBaseNewAccountsExtensiveProductKnowledgeSalesQuotasColdCallNewCustomersNewClientsClientBaseBusinessDevelopmentBusinessOwners

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Top Consultant And Sales Representative Skills

  1. Customer Service Skills
  2. Sales Territory
  3. Personal Sales Goals
You can check out examples of real life uses of top skills on resumes here:
  • Use outstanding customer service skills and natural personable ability to make that client know that they are my priority.
  • Developed and managed a remote sales territory.
  • Reached or exceeded personal sales goals each month by maintaining client retention, productivity per hour, and food dollar average.
  • Provided exceptional customer and consultation services to enhance reputation and repeat business
  • Followed up on completed jobs to ensure customer satisfaction.

Top Consultant And Sales Representative Employers

Consultant And Sales Representative Videos

A Look Inside: Retail Careers | AT&T

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