ADP is hiring a Client Service Consultant.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving client challenges -- including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You will work with clients who have 1,000+ employees. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients when they reach out. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you receive, which will keep things interesting. But don't worry, our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: ******************************************
WHAT YOU'LL DO:
Responsibilities
What you can expect on a typical day:
Research, Troubleshoot, and Resolve. You will research, troubleshoot, and resolve ADP/client application issues in the areas of system setup, product functionality, product enhancements, and general client inquiries. You will analyze complex client requirements for payroll, benefits, time, and human resources policy and procedures. You will take the initiative to seek answers, solutions, and positive outcomes in a timely manner for both the client and ADP. Communicate and Exceed Client Expectations. You will use your strong interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything. Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Prior client service or systems integration experience.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
BONUS POINTS FOR THESE:
Preferred Qualifications
Experience in HR, Payroll, Benefits and/or Time is a plus.
$55k-100k yearly est. 19h ago
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Lyric HCM Client Service Consultant II
Adpcareers
Consultant job in Augusta, GA
ADP is hiring a Client Service Consultant.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving client challenges -- including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You will work with clients who have 1,000+ employees. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients when they reach out. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you receive, which will keep things interesting. But don't worry, our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO:
Responsibilities
What you can expect on a typical day:
Research, Troubleshoot, and Resolve. You will research, troubleshoot, and resolve ADP/client application issues in the areas of system setup, product functionality, product enhancements, and general client inquiries. You will analyze complex client requirements for payroll, benefits, time, and human resources policy and procedures. You will take the initiative to seek answers, solutions, and positive outcomes in a timely manner for both the client and ADP. Communicate and Exceed Client Expectations. You will use your strong interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything. Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Prior client service or systems integration experience.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
BONUS POINTS FOR THESE:
Preferred Qualifications
Experience in HR, Payroll, Benefits and/or Time is a plus.
$55k-100k yearly est. 19h ago
Lyric HCM Client Service Consultant III
ADP 4.7
Consultant job in Augusta, GA
ADP is hiring a **NAS HCM Consultant III.** + Are you interested in joining a dynamic business supporting our largest clients? + Are you ready to be part of a team offering advancement opportunities throughout your career journey? + Are you a continuous learner who embraces award-winning training to help you achieve success and growth?
If so, we are seeking a service consultant to support our clients and work on a collaborative, dynamic team. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving complex challenges, while working with clients that have 1,000+ employees and utilize multiple ADP services. You will connect with your clients using a consultative approach and your expertise, adding value while building trust and providing timely resolutions to their requests. Your support of your clients may include various levels of training, navigation, troubleshooting and recommendations of alternative solutions. In addition, you will provide prompt responses to service inquiries, support for application users, and technical guidance. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to support your clients. However, every day will be different because the inquiries you receive will vary, as well as the solutions you provide to each unique client. Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems. You will leverage your partnerships by interacting and collaborating with key stakeholders. You will have the opportunity to become an expert in the world of human capital management! Whether your emphasis is on Payroll/HR, Benefits and/or Time, will be dependent on the functional area you join.
To thrive in this role, you must possess subject matter knowledge to solve problems for clients in a timely manner. You will offer a new perspective on existing solutions. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. As a result, you provide a high-quality experience, and your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
**To learn more about Client Services at ADP, watch here:** ********************************************
**WHAT YOU'LL DO** : Responsibilities
**What you can expect on a typical day:**
+ **Research, Troubleshoot, and Resolve** . Identify issues, explore options, and deliver solutions and/or best practices to your clients. You will leverage your knowledge, expertise, and other available resources to provide consultative insight.
+ **Communicate and Exceed Client Expectations.** You will use your solid interpersonal skills and product knowledge to communicate with clients and representatives. With every interaction your goal will be to create positive client moments and experiences.
+ **Educate and Provide Recommendations.** You will leverage your ADP product and services knowledge to help build client understanding around our products' value. You will turn client input into recommendations that you will share with ADP leadership to guide best practices and solutions.
+ Travel (approximately 5-10%). As needed, you may travel to client sites or other ADP events and offices.
**TO SUCCEED IN THIS ROLE** : Required Qualifications
+ 3-5 years of prior client service experience, preferably in a technology-based environment.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
+ Experience noted above, OR
+ Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
**BONUS POINTS FOR THESE** : Preferred Qualifications
+ Experience in HR, Payroll, Benefits and/or Time is a plus.
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, dynamic environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $22.79 - USD $46.30 / Hour*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
$46.3 hourly 35d ago
Business Analyst - Engineering Process Applications - Information Technology
Prosidian Consulting
Consultant job in Aiken, SC
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
ProSidian Seeks a Business Analyst - Engineering Process Applications - Information Technology (Time and Materials | Non-Exempt) to support an engagement for a liquid waste contractor (Savannah River Remediation [SRR]) at the Savannah River Site in Aiken, SC, which is owned by the U.S. Department of Energy.
This service supports Environmental Management Sector Clients and ProSidian Team Members (# FTe's: 1) work as part of a Engagement Team Cadre (Labor Category 14102) to fulfil T&M - Time and Materials (T&M) requirements.
The Business Analyst - Engineering Process Applications IT 106 as a Professional Grade position.
Business Analyst - Engineering Process Applications - Information Technology Candidates shall work to support requirements for Technical General Support Services (GSSC) related to NAICS: 541690 - Environmental Consulting Services, NAICS: 541690 - Scientific and Technical Consulting Services - Energy, and NAICS: 591690 - Professional Scientific Technical Consulting Services and
Develop software programs that comply with site requirements and design specifications. Interface with support groups to develop web-based applications.
Modify existing applications to integrate with other databases and applications. Implement and maintain internally developed web applications with a specific emphasis on usability, performance, and scalability. Present applications and designs to the development group for review and input.
Review and understand customer requirements and specifications. Work with technical personal to define production test plans. Estimate the effort required for software development activities. Create documents for technical approaches, technical specifications, system designs, and software testing.
#TechnicalCrossCuttingJobs #EnergyTechnology #Jugaad #SavannahRiver #EnvironmentalManagement
Qualifications
The Business Analyst - Engineering Process Applications - Information Technology shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
requisite work experience and technical skills to fulfill the roles and responsibilities of the Business Analyst - Engineering Process Applications working and performing tasks in the Energy Industry (Oil and Gas / Power and Utilities / Nuclear Energy) BS Degree in Computer Science or Business and 1 year experience in a technical writing or Business Analyst role OR
Associate's Degree in Computer Science or Business and 3 experience in a technical writing or Business Analyst role OR
High School Diploma with minimum of 7 years of experience in a technical writing or Business Analyst role Ability to facilitate requirements sessions and walkthroughs with multiple stakeholders and identify the current and future state business processes
Experience with representing requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate.
Technical ability to define quality attributes, external interfaces, constraints, and nonfunctional requirements
Proven skills and ability to decompose high-level business and user requirements into functional requirements
Act as a subject matter expert between IT and other departments Solid problem solving skills;
Ability to communicate in a clear and professional manner, including the capability to explain technical details to a non-technical person. A 40 hour work week schedule as a nticipated for this position. SRS utilizes various work schedules, including 5/8s (8 hours/day, 5 days per week), 4/10s (10 hours/day, 4 days per week), and 9/80s (9 hours/day, 5 days on week A and 4 days on week B). Work week excludes SRR holidays. Each work day has a 30 minute lunch. Standard Facilities Access required but a security clearance is not currently required for this position
U.S. Citizenship Required - You must be a United States Citizen
Excellent oral and written communication skills (This employer participates in the e-Verify program)
Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office.
Other Requirements and Conditions of Employment Apply
May be required to complete a Financial Disclosure Statement
Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance.
TRAVEL: Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, as allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at or in proximity to Savannah River Site / Aiken, South Carolina
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
----------- ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
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BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:
Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.
FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************.
ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.
Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
$81k-118k yearly est. Easy Apply 60d+ ago
Risk & Claims Consultant
The Strickland Group 3.7
Consultant job in Augusta, GA
Now Hiring: Risk & Claims Consultant - Lead, Dominate, and Create Unlimited Success!
Are you ready to take charge, seize opportunities, and lead others to financial and professional success? We are looking for driven individuals to join our team as Risk & Claims Consultant, where you'll strategize, mentor, and empower individuals to unlock their full potential while building your own path to wealth and leadership.
Who We're Looking For:
✅ Bold leaders who thrive on creating and maximizing opportunities
✅ Entrepreneurs and professionals eager to scale success for themselves and others
✅ Licensed & aspiring Life & Health Insurance Agents (We'll guide you through licensing!)
✅ Individuals ready to command their future, build a business, and leave a lasting impact
As a Risk & Claims Consultant, you will mentor teams, execute winning strategies, and create expansion opportunities that drive massive growth and success.
Is This You?
✔ Passionate about mentorship, leadership, and driving results?
✔ A natural leader who thrives on building and executing winning strategies?
✔ Self-driven, disciplined, and committed to leading others to success?
✔ Open to mentorship, leadership development, and scaling business growth?
✔ Looking for a recession-proof career with unlimited potential?
If you answered YES, keep reading!
Why Become a Risk & Claims Consultant?
🚀 Work from anywhere - Build a career on your own terms.
💰 Uncapped earning potential - Part-time: $40,000-$60,000+/year | Full-time: $70,000-$150,000+++/year.
📈 No cold calling - Work with individuals who have already requested guidance.
❌ No sales quotas, no pressure, no pushy tactics.
🏆 Leadership & Ownership Opportunities - Build and scale your own team.
🎯 Daily pay & performance-based bonuses - Direct commissions from top carriers.
🎁 Incentives & rewards - Earn commissions starting at 80% (most carriers) + salary.
🏥 Health benefits available for qualified participants.
This isn't just a job-it's a commanding opportunity to take control, lead teams, and build a legacy of success.
👉 Apply today and step into your role as a Risk & Claims Consultant!
(Results may vary. Your success depends on effort, skill, and commitment to learning and execution.)
$70k-150k yearly Auto-Apply 60d+ ago
Project Consultant
Bonitz Contracting Company, Inc. 3.9
Consultant job in Augusta, GA
Job Description
Bonitz, Inc., an Employee Owned Company, is looking for a full time, dynamic project consultant who has the capacity to lead and influence both internally and externally. The successful candidate will have the ability to develop and sustain long-term relationships with general contractors, architects, designers, owners, end users, and internal team members. This person is an expert at learning and understanding the industry, prospecting new business, cultivating a pipeline of existing business, and managing multiple projects from start to finish in a fun, unique, team environment.
Overview:
Founded in 1954, Bonitz, Inc. is an Employee-Owned Company operating as specialty trade commercial contractors servicing the construction industry. Bonitz designs and installs custom flooring, walls, ceilings, and cladding systems. We offer access, terrazzo and other specialty flooring as well as floor care. We are committed to providing best in class project consulting, project management, and craftsmanship while delivering superior service and practical solutions. Bonitz has divisions in SC, NC, GA, TN, VA, LA, and FL.
Position Essential Duties:
Excels at working independently as well as part of a core team
Has the ability to work on multiple projects at one time from start to finish
Will be responsible developing new business and managing existing business clients
Takes ownership of projects from first contact through completion, and communicate throughout to internal team members and leaders
Provides detailed and accurate work throughout the process
Works in an office environment, as well as in the field including on job sites.
Possess general business acumen including developing and working an individual business, sales and marketing plan, and being able to read P&L Statements.
Ability to develop a strategy for large opportunities
Be able to offer solutions to meet the customers' needs including budget requirements.
Job Responsibilities:
Pre-Construction
Build relationships with potential clients and vendors through networking events
Gather all the information for a project, this includes initial meeting with end user, possible site visit, acquiring all documents including CAD drawings (Floorplans)
Work closely with estimator providing documents, floor plans, etc.
Understand the scope of work, partner with the Specialty team if needed
Qualify the opportunity. Review AP (Payapp)
Meet with Project Specialist to determine what documentation are needed for the project (ex. Using Procore, additional paperwork)
Work on contract with Project Specialist and on submittals for architect for approval
Gather prices from vendors and work with Project Manager on labor costs
Certain projects require access levels like badging, elevator access, safety requirements, site conditions that may affect the install like moisture testing.
Assist in coordinating Project Manager meetings with end-user/General Contractor
Work with Project Specialist on ordering and ensuring materials will arrive on time
Meet with internal team weekly basis
Coordinate delivery of material with Warehouse Manager
Construction
Acting as a support system for Project Manager
Send change order to end-user/GC for approval and work with Project Specialist to get them documented
Post-Construction
Ensure Project Specialist gives out close-out documents to end-user ie. Send cleaning instructions, warranty information, safety data sheets
Ensure punch list items are taken care of
Follow up with end-user/GC to ensure customer satisfaction
End of project meetings with team, takeaways like what did right/wrong
Education/Experience and Ideal Candidate Qualifications:
Excellent Verbal and Written Communication Skills
Critical Thinking, Time Management, Organization, Attention to Detail
Drive new business and build relationships with general contractors, architects, designers, owners, end users, and internal team members
Bachelor's Degree preferred
3+ years of sales experience preferred. Education may be considered as a substitute.
Experience in the construction or like industry is preferred.
Willingness to evolve
Professional appearance and disposition
Ability to work with initiative and independence, as well as team environment.
Ability to work with people regardless of race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status, medical condition or job type.
Ability to take care of customer needs while following company procedures.
Proficient in Microsoft Office Suite, including Word, Outlook, Excel, Power Point, Office 365 preferred
Safety Requirements:
Ensure that all safety training and certifications are up to date or scheduled.
Stay compliant with all Bonitz safety polices to ensure a safe and efficient workplace.
Must be committed to working safely while accomplishing all tasks.
Up to date knowledge of requirements for necessary equipment and training per job.
$49k-75k yearly est. 24d ago
HVAC COMFORT CONSULTANT (SALES)
Busby's Heating and Air Conditioning
Consultant job in Augusta, GA
Job DescriptionWHO WE ARE Busbys is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. WHY CHOOSE BUSBYS
Total Comp - $150,000+ w/spiffs, incentives & bonuses, based on experience
Includes company vehicle, phone, tablet and fuel card
Monday-Friday schedule. Saturdays on-call rotation
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Retirement 401K
PTO
8 paid holidays per year
Sick Pay: 40 hours annuallyget paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramseys SmartDollar financial wellness program
Continuing education
Incentive contests
Active in community
50% Gym Membership Reimbursement (up to $25/mo)
Dream team (office) dedicated to your success
Complimentary Sams Club membership
Free Comfort Club maintenance membership
Employee events, appreciation days, and more
POSITION SUMMARY
The Comfort Consultant leads in-home consultations with customers who are exploring system replacements or upgrades. This role focuses on education, trust-building, and guiding homeowners toward solutions that align with their comfort needs and budget.
This position plays a key part in helping homeowners make informed decisions about their comfort needs while supporting our companys growth and reputation for exceptional service. If you are motivated by achieving results, enjoy connecting with people, presenting solutions, and representing our company with professionalism and integrity, we encourage you to consider applying.
This position is commission-based with a small base salary to provide stability while you build your pipeline. Earning potential is significant. A company vehicle and business-use gas card are provided.
QUALIIFICATIONS
Strong communication and interpersonal skills
Ability to explain technical information in a way customers can understand
Self-motivated with excellent follow-through
Professional demeanor and customer-first mindset
Prior sales experience is helpful, but not required
Valid drivers license and good driving record
Willingness to flex schedule to meet customer availability when needed
VIDEO LEARN MORE
Learn what its like to work at Busbys ***********************
$150k yearly 3d ago
Event Contractor - Live Sports Production
Ballertv 4.1
Consultant job in Augusta, GA
WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field.
WHAT (Contract Services Needed)
TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way.
PAY
- Rates vary depending on the area and will be at least $16 an hour.
Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects.
BALLERTV'S STORY Do you believe in underdog stories or game changing moments?
BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting!
Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude
Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus!
Having a current and valid Driver's license to receive and transport event equipment.
Job Type: Weekend Work - ContractVisit **************** for more information.
$16 hourly Auto-Apply 60d+ ago
Benefits Consultant
Interview Hunters
Consultant job in Augusta, GA
We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.
The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.
Responsibilities:
Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits.
Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Requirements:
Sales or related field
Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.
Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level
$54k-95k yearly est. Auto-Apply 60d+ ago
Adventure Consultant
Sweet Carolina Travels
Consultant job in Augusta, GA
About Us: We are a forward-thinking travel lifestyle brand dedicated to crafting unforgettable experiences for our clients. From adrenaline-packed excursions to unique cultural adventures, we transform dreams into memories. Our team thrives on creativity, passion, and personalized service.
Role Overview:
As an Adventure Consultant, you will be the go-to expert for clients seeking extraordinary experiences. You'll craft, plan, and book adventures tailored to individual preferences, ensuring every journey is seamless, exciting, and safe. This role blends expertise in travel, customer service, and adventure planning.
Key Responsibilities:
Consult with clients to understand their adventure goals, interests, and budget.
Design and customize itineraries featuring activities like hiking, water sports, wildlife safaris, cultural immersions, and more.
Research and recommend unique destinations, excursions, and local experiences.
Coordinate with suppliers, guides, and tour operators to secure bookings and ensure quality.
Provide ongoing support and guidance before, during, and after trips.
Stay up-to-date on trends, safety protocols, and emerging adventure destinations.
Maintain records of client preferences and past experiences to enhance future recommendations.
Qualifications:
Passion for travel, adventure, and creating extraordinary experiences.
Excellent communication, customer service, and problem-solving skills.
Strong organizational skills with attention to detail.
Knowledge of international destinations, travel logistics, and adventure activities.
Ability to work independently and manage multiple projects simultaneously.
Experience in travel planning, hospitality, or tourism is preferred but not required.
What We Offer:
Flexible work environment with the freedom to create your schedule.
Opportunity to work with a passionate, innovative team.
Access to exclusive experiences and industry insights.
Career growth in a dynamic, adventure-focused company.
$64k-87k yearly est. 13d ago
UGA - Supply Chain Support - Incognito
Augusta National Golf Club 4.1
Consultant job in Augusta, GA
Become part of the tradition by working at the upcoming Masters Tournament. You'll do more than experience the most storied event in sports - you can help us make it even better than the year before. Working and learning alongside a world-class team, you'll make lasting connections and create memories you - and our patrons - will never forget. At the Masters, every detail matters, and you can make all the difference.
The Supply Chain support is responsible for collecting specific analytics for the Finance and Accounting departments during Masters Week, ensuring all service meet Club standards.
Pay Rate: $14.00/hr
Essential Functions of the Job
Observes and documents receiving and distribution logistics and the science behind specific product flow and warehouse space planning.
Assists in a variety of tasks and projects related to receiving and logistics management, event merchandising preparation and operations and reporting and analysis techniques.
Monitors the execution of Tournament Operations related to the product movement logistics among facilities during the Tournament.
Observes and records the execution of mid-week merchandising decisions that maximize sales.
Greets and directs all members, players, caddies and patrons in a friendly, courteous and professional manner.
Other Duties and Responsibilities
Maintains the confidentiality of all Club business.
Demonstrates a commitment to upholding professional standards in the work environment.
Performs other duties which are deemed by management to be an integral part of the job.
Attends mandatory orientation and training sessions.
Required to work schedule as defined by department to include holidays, weekends and overtime as needed.
Qualifications/Skills/Knowledge/Attributes
(required unless stated otherwise)
Displays interpersonal skills to work within a team environment.
Ability to work in conditions that may include heat, cold, rain, or other adverse conditions.
Requires stooping, bending, lifting and transporting of objects up to 30 pounds.
Requires sitting or standing for extended periods of time.
Displays integrity and sincerity interacting with others.
Lead Consultant, Compensation Programs and HR Systems - Operations (HR103)
Evoke Consulting 4.5
Consultant job in Aiken, SC
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Solutions for
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital
. We help forward-thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries including but are not limited to Energy, Nuclear, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, and Federal/State Government Agencies. Learn More About ProSidian Consulting at
*****************
ProSidian Seeks a Lead Consultant, Compensation Programs and HR Systems - Operations (HR103) to support an engagement for a liquid waste contractor at the Savannah River Site in Aiken, SC, which is owned by the Dept. of Energy.
This service supports Environmental Management Sector Clients (For Present / Future Requirements) and ProSidian Team Members work as part of an Engagement Team Cadre to fulfill requirements and to provide services, support and leadership as a Lead Consultant, Compensation Programs, and HR Systems. Position requires functional and technical expertise to serve as the Highest level strategist and consultant whose deliverables impact ~2400 employees and over $250 million in direct compensation. Provides end-to-end services focusing on compensation design, management, analysis, and implementation to meet business needs.
Major Responsibilities:
The responsibilities provided below are intended to describe the primary elements of the job as a whole and not describe any one position in its entirety. Safety is a primary responsibility in each job performed. Obtain safety training, obey safety rules, and make safety an integral part of each task. Take the necessary steps to stop work if continuing the job is unsafe or will create an unsafe condition.
We aspire to build and enhance an exceptional and diverse team of high-achievers who always put the mission and the spirit of service first. Candidates shall work to support requirements for BOA Price Lead Consultant, Compensation Programs & HR Systems and
Key Functions:
Collaborates with compensation and executive team to align/re-align overall compensation strategy consistent with company's compensation philosophy
Affects company-wide programmatic changes to ensure alignment to compensation philosophy, adherence to regulatory bodies (DOE, FLSA, OFCCP, Service Contract Act), and DEI (Diversity, Equity, Inclusion) initiatives
Delivers expert-level advice and counsel with the necessity to create, develop, and implement a wide range of compensation programs or tools
Keen understanding of fundamental government contractor rules and protocols in order to provide sound advice and ensure programs meet such criteria
Leads highest level change initiatives including those related to system creation/selection or advancement, and direct compensation. (e.g. creation of base pay structures, MarketPay System)
Deep knowledge of current programs and systems is necessary to understand drivers and potential obstacles to achieving objectives.
Leads systems initiatives including, but not limited to, assessing build versus buy, research, vendor selection, proposal development, implementation (system configuration, decision-making reflective of how system will operate), and communication roll-out.
Develops policies, procedures, and practices
Provides compensation management for assigned areas/projects such as annual market pricing efforts, job description projects, or special analysis at the request of upper management
May do formal or informal market research
Qualifications
This Environmental Management Sector Role is a Senior Consultant Labor Category Position located at or near Savannah River Site / Aiken, South Carolina.
Min Qualification:
Bachelor's degree from an accredited university and 15+ years experience in the compensation field
Previous experience working at or with a company government subcontractor
Previous experience working in/for the SRR/SRMC compensation department
Previous consulting experience with deep knowledge of market pricing methodology
Project management experience
Experience using MarketPay and JDExpert software
Proven strong analytics with ability to use both qualitative and quantitative data
Must be willing to perform the highest to lowest level of work provided to achieve results Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.
Key Role Based Elements
All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct.
The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.
All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct.
The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
Work Hours:
Work hours are flexible and may change from week to week.
U.S. Citizenship Required - You must be a United States Citizen
Excellent oral and written communication skills (This employer participates in the e-Verify program)
Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office.
Other Requirements and Conditions of Employment Apply
May be required to complete a Financial Disclosure Statement
Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance.
TRAVEL:
Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, as allowed, in accordance with Federal Travel Regulations.
LOCATION:
Work shall be conducted at or in proximity to Savannah River Site / Aiken, South Carolina
#TechnicalCrossCuttingJobs #EnergyTechnology #Jugaad #SavannahRiver #EnvironmentalManagement #HRCompensation
Additional Information
CORE COMPETENCIES
Teamwork -
ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership -
ability to guide and lead colleagues on projects and initiatives
Business Acumen -
understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication -
ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation -
persistent in pursuit of quality and optimal client and company solutions
Agility -
ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment -
exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization -
ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment -
to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors
Curiosity -
the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility -
exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
Willingness -
to constantly learn, share, and grow and to view the world as their classroom
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
$70k-91k yearly est. 1d ago
Lyric HCM Client Service Consultant III - Augusta, GA
Blueprint30 LLC
Consultant job in Augusta, GA
ADP is hiring a NAS HCM Consultant III.
Are you interested in joining a dynamic business supporting our largest clients?
Are you ready to be part of a team offering advancement opportunities throughout your career journey?
Are you a continuous learner who embraces award-winning training to help you achieve success and growth?
If so, we are seeking a service consultant to support our clients and work on a collaborative, dynamic team. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving complex challenges, while working with clients that have 1,000+ employees and utilize multiple ADP services. You will connect with your clients using a consultative approach and your expertise, adding value while building trust and providing timely resolutions to their requests. Your support of your clients may include various levels of training, navigation, troubleshooting and recommendations of alternative solutions. In addition, you will provide prompt responses to service inquiries, support for application users, and technical guidance. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to support your clients. However, every day will be different because the inquiries you receive will vary, as well as the solutions you provide to each unique client. Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems. You will leverage your partnerships by interacting and collaborating with key stakeholders. You will have the opportunity to become an expert in the world of human capital management! Whether your emphasis is on Payroll/HR, Benefits and/or Time, will be dependent on the functional area you join.
To thrive in this role, you must possess subject matter knowledge to solve problems for clients in a timely manner. You will offer a new perspective on existing solutions. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. As a result, you provide a high-quality experience, and your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: ******************************************
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Research, Troubleshoot, and Resolve. Identify issues, explore options, and deliver solutions and/or best practices to your clients. You will leverage your knowledge, expertise, and other available resources to provide consultative insight.
Communicate and Exceed Client Expectations. You will use your solid interpersonal skills and product knowledge to communicate with clients and representatives. With every interaction your goal will be to create positive client moments and experiences.
Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to help build client understanding around our products' value. You will turn client input into recommendations that you will share with ADP leadership to guide best practices and solutions.
Travel (approximately 5-10%). As needed, you may travel to client sites or other ADP events and offices.
TO SUCCEED IN THIS ROLE: Required Qualifications
3-5 years of prior client service experience, preferably in a technology-based environment.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
$55k-100k yearly est. 19h ago
Lyric HCM Client Service Consultant III - Augusta, GA
Adpcareers
Consultant job in Augusta, GA
ADP is hiring a NAS HCM Consultant III.
Are you interested in joining a dynamic business supporting our largest clients?
Are you ready to be part of a team offering advancement opportunities throughout your career journey?
Are you a continuous learner who embraces award-winning training to help you achieve success and growth?
If so, we are seeking a service consultant to support our clients and work on a collaborative, dynamic team. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving complex challenges, while working with clients that have 1,000+ employees and utilize multiple ADP services. You will connect with your clients using a consultative approach and your expertise, adding value while building trust and providing timely resolutions to their requests. Your support of your clients may include various levels of training, navigation, troubleshooting and recommendations of alternative solutions. In addition, you will provide prompt responses to service inquiries, support for application users, and technical guidance. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to support your clients. However, every day will be different because the inquiries you receive will vary, as well as the solutions you provide to each unique client. Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems. You will leverage your partnerships by interacting and collaborating with key stakeholders. You will have the opportunity to become an expert in the world of human capital management! Whether your emphasis is on Payroll/HR, Benefits and/or Time, will be dependent on the functional area you join.
To thrive in this role, you must possess subject matter knowledge to solve problems for clients in a timely manner. You will offer a new perspective on existing solutions. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. As a result, you provide a high-quality experience, and your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Research, Troubleshoot, and Resolve. Identify issues, explore options, and deliver solutions and/or best practices to your clients. You will leverage your knowledge, expertise, and other available resources to provide consultative insight.
Communicate and Exceed Client Expectations. You will use your solid interpersonal skills and product knowledge to communicate with clients and representatives. With every interaction your goal will be to create positive client moments and experiences.
Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to help build client understanding around our products' value. You will turn client input into recommendations that you will share with ADP leadership to guide best practices and solutions.
Travel (approximately 5-10%). As needed, you may travel to client sites or other ADP events and offices.
TO SUCCEED IN THIS ROLE: Required Qualifications
3-5 years of prior client service experience, preferably in a technology-based environment.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
$55k-100k yearly est. 19h ago
Lyric HCM Client Service Consultant III - Augusta, GA
ADP 4.7
Consultant job in Augusta, GA
ADP is hiring a **NAS HCM Consultant III.** + Are you interested in joining a dynamic business supporting our largest clients? + Are you ready to be part of a team offering advancement opportunities throughout your career journey? + Are you a continuous learner who embraces award-winning training to help you achieve success and growth?
If so, we are seeking a service consultant to support our clients and work on a collaborative, dynamic team. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving complex challenges, while working with clients that have 1,000+ employees and utilize multiple ADP services. You will connect with your clients using a consultative approach and your expertise, adding value while building trust and providing timely resolutions to their requests. Your support of your clients may include various levels of training, navigation, troubleshooting and recommendations of alternative solutions. In addition, you will provide prompt responses to service inquiries, support for application users, and technical guidance. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to support your clients. However, every day will be different because the inquiries you receive will vary, as well as the solutions you provide to each unique client. Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems. You will leverage your partnerships by interacting and collaborating with key stakeholders. You will have the opportunity to become an expert in the world of human capital management! Whether your emphasis is on Payroll/HR, Benefits and/or Time, will be dependent on the functional area you join.
To thrive in this role, you must possess subject matter knowledge to solve problems for clients in a timely manner. You will offer a new perspective on existing solutions. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. As a result, you provide a high-quality experience, and your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
**To learn more about Client Services at ADP, watch here:** ********************************************
**WHAT YOU'LL DO** : Responsibilities
**What you can expect on a typical day:**
+ **Research, Troubleshoot, and Resolve** . Identify issues, explore options, and deliver solutions and/or best practices to your clients. You will leverage your knowledge, expertise, and other available resources to provide consultative insight.
+ **Communicate and Exceed Client Expectations.** You will use your solid interpersonal skills and product knowledge to communicate with clients and representatives. With every interaction your goal will be to create positive client moments and experiences.
+ **Educate and Provide Recommendations.** You will leverage your ADP product and services knowledge to help build client understanding around our products' value. You will turn client input into recommendations that you will share with ADP leadership to guide best practices and solutions.
+ Travel (approximately 5-10%). As needed, you may travel to client sites or other ADP events and offices.
**TO SUCCEED IN THIS ROLE** : Required Qualifications
+ 3-5 years of prior client service experience, preferably in a technology-based environment.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
+ Experience noted above, OR
+ Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
**BONUS POINTS FOR THESE** : Preferred Qualifications
+ Experience in HR, Payroll, Benefits and/or Time is a plus.
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, dynamic environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $22.79 - USD $46.30 / Hour*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
$46.3 hourly 19d ago
Supply Chain Consultant
Prosidian Consulting
Consultant job in Aiken, SC
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries including but not limited to Aerospace And Telecommunications | Consumer Products, Services, And Retail | Development And Sustainability | DOD/Military | Energy, Resources, & Industrials | Financial Services | Government & Public Services | Information Technology, Media, And Telecommunications | Life Sciences & Health Care | Manufacturing And Operations | Nuclear and Environmental | Professional Services |, etc. Learn More About ProSidian Consulting at ******************
ProSidian Seeks a Supply Chain Consultant to support an engagement for the Department of Energy (DOE) - Savannah River Nuclear Solutions (SRNS). We aspire to build and enhance an exceptional and diverse team of high-achievers who always put the mission and the spirit of service first.
Supply Chain Consultant candidates shall work to support requirements for necessary Savannah River Nuclear Solutions Support Swim Lanes and provide specialized subject matter expertise in supplier risk management planning and developing a comprehensive Supplier Risk Management Plan.
Supply Chain Consultant candidates shall provide support in the following areas:
Analyze and define SRNS applicable risk opportunities within sourcing initiatives to drive mitigation strategies that includes but is not limited to diversifying/reducing supply sourcing, evaluating portfolio mix for optimization, assessing supply and demand uncertainties within the supply chain based upon SRNS project needs and requirements the business strategy forward within underlying industries and develop a formalized sourcing risk management plan.
Perform supplier segmentation to assist SRNS in defining current target markets and identifying segmented gaps within sourcing strategies that will optimize utilization of small businesses to maximum extent practicable.
Evaluate, track, assess and measure supplier risk across SRNS Supply Chain and develop controls or other forms of mitigation to lessen the impact on departmental Programs acquisition needs across SRNS.
Using daily management metrics and control charts, conduct fact-based analysis of current state
Conduct comprehensive vulnerability study and analysis against current market and trade practices and classify risks identified utilizing SRNS multiple source listing as related to supplier performance.
Partner with senior leadership group to develop business strategies for success in the overall management of supplier performance.
Provide input on the development of departmental business and risk management strategies, goals, objectives, and related metrics to ensure alignment with SRNS Supply Chain missions.
Develop and implement integrated departmental plans to ensure business, technical and customer requirements are achieved.
Champion Rapid Problem Solving and accountability throughout the supply chain supplier risk management.
Communicate with others across the organization to gain information and support, escalate issues, receive feedback and suggestions, and provide updates and information
Partner with the quality, engineering, and maintenance departments to ensure supplier risk management are identified and mitigated to allow for efficient workflow processes.
Evaluate and support selection of supplier risk mitigation software tools to be part of an integrated tool suite as part of a supplier risk management process
Provide industrial engineering insights to ensure balance between construction and supply chain strategies.
Provide insights for potential cost saving initiatives in the supply chain organization.
Qualifications
Supply Chain Consultant Candidates shall have a minimum of 15 years of experience in Government subcontracting and relevant area of expertise. Candidates must also possess a Master of Business Administration (MBA), Six Sigma Black Belt professional certification, or similar requirements.
In addition to fulfilling the requirements of the job description, the ideal Supply Chain Consultant shall meet the following requirements to be considered for this position:
Possess working knowledge of the Federal Acquisition Regulation and Department of Energy Acquisition Regulations
Preferred experience with interaction with DOE regarding operational reporting, budget adherence, and process conformance and Socioeconomics.
Experience providing comprehensive Supplier Risk Management Plan based upon the Task Requirements provided.
Experience in drafting and finalizing a material value stream strategy based upon operational, budgetary, schedule, quality, and supply chain inputs.
Must have extensive experience working with Associate Management Software (AMS) systems
Must Possess a Master of Business Administration (MBA), a Six Sigma Black Belt Certification, or similar requirements
Additional Information
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
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OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
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BENEFITS AND HIGHLIGHTS
At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following:
Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ******************
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis. A wide range of investment options are available with a personal financial planner available to assist you. The Plan is a Safe Harbor 401(k) Retirement Savings Plan.
Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: Pending
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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
Lyric HCM Client Service Consultant III - Augusta, GA
ADP 4.7
Consultant job in Augusta, GA
ADP is hiring a NAS HCM Consultant III. * Are you interested in joining a dynamic business supporting our largest clients? * Are you ready to be part of a team offering advancement opportunities throughout your career journey? * Are you a continuous learner who embraces award-winning training to help you achieve success and growth?
If so, we are seeking a service consultant to support our clients and work on a collaborative, dynamic team. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving complex challenges, while working with clients that have 1,000+ employees and utilize multiple ADP services. You will connect with your clients using a consultative approach and your expertise, adding value while building trust and providing timely resolutions to their requests. Your support of your clients may include various levels of training, navigation, troubleshooting and recommendations of alternative solutions. In addition, you will provide prompt responses to service inquiries, support for application users, and technical guidance. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to support your clients. However, every day will be different because the inquiries you receive will vary, as well as the solutions you provide to each unique client. Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems. You will leverage your partnerships by interacting and collaborating with key stakeholders. You will have the opportunity to become an expert in the world of human capital management! Whether your emphasis is on Payroll/HR, Benefits and/or Time, will be dependent on the functional area you join.
To thrive in this role, you must possess subject matter knowledge to solve problems for clients in a timely manner. You will offer a new perspective on existing solutions. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. As a result, you provide a high-quality experience, and your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: ******************************************
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
* Research, Troubleshoot, and Resolve. Identify issues, explore options, and deliver solutions and/or best practices to your clients. You will leverage your knowledge, expertise, and other available resources to provide consultative insight.
* Communicate and Exceed Client Expectations. You will use your solid interpersonal skills and product knowledge to communicate with clients and representatives. With every interaction your goal will be to create positive client moments and experiences.
* Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to help build client understanding around our products' value. You will turn client input into recommendations that you will share with ADP leadership to guide best practices and solutions.
* Travel (approximately 5-10%). As needed, you may travel to client sites or other ADP events and offices.
TO SUCCEED IN THIS ROLE: Required Qualifications
* 3-5 years of prior client service experience, preferably in a technology-based environment.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
* Experience noted above, OR
* Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
BONUS POINTS FOR THESE: Preferred Qualifications
* Experience in HR, Payroll, Benefits and/or Time is a plus.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
* Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
* Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
* Continuously learn through ongoing training, development, and mentorship opportunities.
* Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
* Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
* Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
* Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $22.79 - USD $46.30 / Hour*
* Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
$46.3 hourly 20d ago
Service Delivery Consultant II
Blueprint30 LLC
Consultant job in Augusta, GA
ADP is hiring a Service Delivery Consultant II.
Do you get a crazy amount of joy being able uncover and deliver creative solutions to complex problems?
Are you excited by the prospect of overcoming challenges, thinking dynamically, and taking risks to help your team and your clients accomplish greatness?
Do you thrive in a collaborative, forward thinking technical support environment?
Yes? We had a feeling this could be a perfect match. Don't just take our word for it... read on and see for yourself!
In this role, you will be relied upon as a subject matter expert in all things Autopay/Mainframe first and foremost however, you will also serve as a primary support liaison between COS, internal partners and clients, providing application, and technical support for all versions of ADP's product offerings all while delivering “first class” service to your clients. You carry the weight of ADP's service reputation and client satisfaction in your hands.
If you don't like monotony, keep reading! While there will be similarities in the solutions you propose and own, every day will be different because the questions you receive will vary across your client accounts, as will the solutions you provide. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training and 1-on-1 mentorship process will help to set you up for success!
To thrive in this role, you must preferably have working knowledge of Autopay. You will quickly adapt to technically challenging, sometimes ambiguous situations, but will also think like a teacher with a drive to collaborate with your internal payroll teams, helping them to understand complex, technical situations in a high level, educational way that they can understand. You will also have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our internal teams and our clients to understand and take action on. As a result, the collaborative partnerships that you develop and your ongoing commitment to learning and resolving issues will flourish. Pace should not scare you nor should you shy away from multi-tasking.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the
OneTen
coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: *****************************
WHAT YOU'LL DO:
Responsibilities
Your primary role is to provide technical support and assistance to our Managed Payroll Teams, Clients, Relationship/Success Management, Implementation, and COS Shared Services groups.
You'll resolve client application questions or problems in the area of system set up, product functionality, security set-up, workflow and product enhancements in addition to other service issues in the complex arena of payroll and HR.
You'll use your knowledge and/or expertise of tools including; Autopay, PTCS, MR2000, PMEI, iServ, PMF, CEH, Siebel CRM, Enterprise, Vantage, ADPR, iProducts, and SMS/Netsecure to creatively resolve a miriad of possible escalations/issues.
Provide mentorship to the Service Delivery Consultants I & IIs.
Collaborating with multiple departments to better service our clients.
TO SUCCEED IN THIS ROLE:
Requirements
At least 1-2 years of experience in a customer service environment. Working knowledge of Autopay/Mainframe.
The average consultant in Augusta, GA earns between $55,000 and $101,000 annually. This compares to the national average consultant range of $58,000 to $107,000.
Average consultant salary in Augusta, GA
$75,000
What are the biggest employers of Consultants in Augusta, GA?
The biggest employers of Consultants in Augusta, GA are: