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Consultant/founder job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected consultant/founder job growth rate is 11% from 2018-2028.
About 108,400 new jobs for consultants/founder are projected over the next decade.
Consultant/founder salaries have increased 8% for consultants/founder in the last 5 years.
There are over 19,430 consultants/founder currently employed in the United States.
There are 51,112 active consultant/founder job openings in the US.
The average consultant/founder salary is $52,321.
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 19,430 | 0.01% |
| 2020 | 18,559 | 0.01% |
| 2019 | 17,946 | 0.01% |
| 2018 | 17,307 | 0.01% |
| 2017 | 16,668 | 0.01% |
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $52,321 | $25.15 | +2.8% |
| 2024 | $50,888 | $24.47 | +2.0% |
| 2023 | $49,904 | $23.99 | +1.4% |
| 2022 | $49,211 | $23.66 | +1.4% |
| 2021 | $48,543 | $23.34 | +0.0% |
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 444 | 64% |
| 2 | Vermont | 623,657 | 112 | 18% |
| 3 | New Mexico | 2,088,070 | 359 | 17% |
| 4 | South Dakota | 869,666 | 151 | 17% |
| 5 | Massachusetts | 6,859,819 | 1,105 | 16% |
| 6 | New Hampshire | 1,342,795 | 204 | 15% |
| 7 | Rhode Island | 1,059,639 | 164 | 15% |
| 8 | Montana | 1,050,493 | 145 | 14% |
| 9 | Minnesota | 5,576,606 | 723 | 13% |
| 10 | West Virginia | 1,815,857 | 240 | 13% |
| 11 | Illinois | 12,802,023 | 1,476 | 12% |
| 12 | New Jersey | 9,005,644 | 1,040 | 12% |
| 13 | Utah | 3,101,833 | 377 | 12% |
| 14 | Delaware | 961,939 | 118 | 12% |
| 15 | Virginia | 8,470,020 | 910 | 11% |
| 16 | Alabama | 4,874,747 | 555 | 11% |
| 17 | Oregon | 4,142,776 | 444 | 11% |
| 18 | Wyoming | 579,315 | 66 | 11% |
| 19 | Connecticut | 3,588,184 | 373 | 10% |
| 20 | Idaho | 1,716,943 | 175 | 10% |
Davidson College
University of West Florida
Duke University
Xavier University
University of North Florida

Coastal Carolina University

Florida State University

University of Nevada, Reno

Lasell University

Bucknell University
University of Central Missouri

Ohio Wesleyan University
Drexel University
Saint Peter's University

Michigan State University
Drew University

Colby-Sawyer College

Lorain County Community College

American Association of Cosmetology Schools
Commission on Accreditation of Healthcare Management Education
Davidson College
Ethnic, Cultural Minority, Gender, And Group Studies
Katie Horowitz: With the rise of artificial intelligence, soft skills like interpersonal communication, conflict management, and critical thinking will become more important than ever before. These are assets that can’t be outsourced to AI, and they are fundamental to the work that Gender & Sexuality Studies majors do in college.
Katie Horowitz: Some research shows that women and members of marginalized racial groups are less likely to negotiate their salaries than their white male counterparts. When you get a job offer, don’t forgo the opportunity to advocate for a higher salary.
Katie Horowitz: Don’t limit yourself. I’ve seen Gender & Sexuality Studies students land jobs in business consulting, nonprofit, medicine, law, and more. The beauty of this interdisciplinary field is that it intersects with virtually every sphere of human existence. You can bring your GSS skills to bear on any line of work that interests you.
Dr. Haris Alibašić Ph.D., MPA: My general advice is that embarking on a career in business or any other field demands a blend of practical skills, adaptability, and a continuous learning mindset. Graduates should prioritize the following strategies, including but not limited to: - Building a Strong Foundation of Business Fundamentals, including core business principles, finance, marketing, operations, and strategy to facilitate adaptability to changing markets. - Cultivating a growth mindset, embracing challenges, viewing failures as learning opportunities, cultivating resilience, and a willingness to step out of one's comfort zone. - Networking and building relationships with peers, mentors, and industry professionals open doors to opportunities and provide invaluable insights and guidance. - Staying informed of industry trends as the business landscape constantly evolves, which is obvious with the recent trend of expanded use of AI and ML.
Dr. Haris Alibašić Ph.D., MPA: "In the next 3-5 years, specific skills are poised to become increasingly important in business: Data Literacy, Digital Proficiency, Emotional Intelligence, Sustainability, Resilience, and Social Responsibility. However, the most necessary lasting skill that benefited my career is Effective Communication. Being able to communicate effectively is an indispensable skill."
Dr. Haris Alibašić Ph.D., MPA: To maximize salary potential early in their careers, graduates should consider the following strategies: Specialize in High-Demand Areas, Never Stop Learning/Pursue Additional Education, Negotiate Offers, and Seek Mentorship and Constructive Feedback."
Duke University
Department of Political Science
Michael Munger: Political science is an ancient career synergy, one that explores the connections between ethical considerations and engineering policy that works. Someone who majors in Political Science is able to make arguments about the questions that have plagued philosophers for thousands of years while using the latest data techniques to scrape online sources of information on social media. So political science instructors have to combine ethics, knowledge of esoteric procedures and laws, and statistics!
Michael Munger: Working in groups. And that's hard to teach. The best teacher is experience. Often, students learn the most when their group fails or the other members don't pull their weight. The ability to work in unstructured environments and still achieve group success is a big part of many jobs. And Political Science teaches that.
Michael Munger: Political Science students should take at least one Computer Science class, be able to run a spreadsheet with skill, and be able to write crisp prose that gets to the point.
Michael Munger: The ability to lead a group by example and to get other people to feel that they are part of something larger than themselves. At its best, Political Science is like an entire little liberal arts curriculum. It's the perfect preparation for leadership, either in government or the private sector!
Xavier University
Management Department
Mike Halloran: -Leadership
-Working well with others
-Oral and written communication
- Thinking analytically, creatively, and strategically
-Leadership
-Time management
- Motivation and drive
University of North Florida
Department of Economics and Geography
Russell Triplett Ph.D.: We must acknowledge that the pandemic remains a fluid situation with many implications that are not yet easily observed. That said, I see three key trends that are characteristic of our most successful students. First, the shift to remote working situations challenges employers to develop new ways to build teams and foster teamwork. Graduates that are well-prepared to collaborate and contribute in non-traditional ways are in high demand. Second, the pandemic accelerated the growth in platform-based delivery and retail services, generating a need for strong skills in data and business analytics. Third, it has always been true that graduates who are versatile and can think critically about the status quo are especially valuable; the shock of the pandemic created a more fertile ground for creative problem solvers and innovators.

Coastal Carolina University
Finance and Economics Department
Sourav Batabyal Ph.D.: Problem-solving, Creative thinking, Data Analytics, Competitive Strategies, Communication, Leadership and Team Building, Decision making.
Sourav Batabyal Ph.D.: Creative thinking, Leadership, Adaptability, Communication, Empathy, Conflict Resolution, Work Ethic.
Sourav Batabyal Ph.D.: Computer skills: Word Processing (MS Word), Spreadsheets (MS Excel), Visual Communication (MS PowerPoint, Prezi, etc.), Database Management (MS Access, SQL, Oracle, etc.), Graphics, Social Media.
Technical skills: Statistical Software(s) (R, SAS, MATLAB, etc.), GIS software(s) (ArcGIS, Tableau, etc.), Python Programming, Artificial Intelligence, Blockchain, Cloud Computing, Coding Language(s) (HTML, C++, Javascript, etc.).
Management skills: Project Management, Business Analysis, Accounting, Economics and Finance, Management and Decision Sciences, Operations Research, Marketing and Sales, Supply Chain, Human Resources, Office Management, Planning, Logistics, Agile software, Scrum management.
Marketing skills: Affiliate Marketing, Marketing Research, and Analytics, Search Engine Optimization, Social Media Marketing.
Analytical skills: Data Science, Data Mining, Database Management, Statistics and Econometrics, Analytics and Reasoning, Research, Testing, and Diagnostics.
Writing skills: Research and Report Writing, Editing, Content Management Systems, Social media updates.
Design skills: Adobe Creative Suite (Acrobat, Photoshop, Illustrator, InDesign, etc.), User Experience (UX) Design, Digital Product Design, Video Production.
Sourav Batabyal Ph.D.: Discipline related expertise, Industry-specific certification, Data Science and Analytics, Artificial Intelligence, Blockchain, Cloud Computing, Project Management, Mobile Application Development, Software Programming, and Testing, Leadership and People Management, Digital (Social Media) Marketing, User Experience (UX) Design, Content Creation and Open Learning Resources.
What's a common interview question, and would you prepare to answer it?
One of the most common interview questions is "Why are you interested in this position?"
By asking this question, your employer tries to understand that you have a true connection to the company and a passion for the job you have applied for. You should start your answer by explaining why you are the best-fit candidate in terms of professional skills. Research about the organization's culture before your interview and articulate how you embrace that mission personally and add values towards that mission. Show your enthusiasm and confidence while answering the interview questions.

Florida State University
Department of Management and the Center for Human Resource Management
C. Darren Brooks Ph.D.: While advancements in technology, artificial intelligence (AI), and data analytics occupy center stage in many areas of management practice, soft skills continue to be seen as equally or even more important skills for success in the field of management. Soft skills are typically described as personal attributes, qualities, and characteristics that enable us to interact more effectively with others. In most fields of management, our ability to communicate, work with, and interact with other people constitutes a significant portion of the work we do. Consequently, employers are focused on identifying candidates who possess strong skills are areas of communication (verbal, written, and non-verbal), leadership and followership, collaboration, an ability to work in teams, intellectual curiosity, adaptability, conflict management, problem-solving, creativity.

University of Nevada, Reno
College of Business
Jim McClenahan: Rethinking work locations. Companies may recruit in areas that have lots of talent, cheaper cost of living and better quality of life. As an example, Incline Village is a small community on Lake Tahoe about 40 minutes from our campus. Every store is packed and the traffic is worse than any holiday weekend. Silicon Valley companies (about 4 hours away) have seen lots of people "temporarily relocate" to Lake Tahoe from the Bay Area. Now that some companies have permanently moved to at least a portion of their workforce as "work anywhere," communities like Reno, Boise, Missoula-ones with lower cost of living and better quality of life compared to the Bay Area may experience a mini-boom. It's already happening more in Reno.
The best candidates will be "swiss army knives." They have lots of different skillsets and with the flexibility everyone has demonstrated during the pandemic knowing how to do a lot of different things allows organizations to run a little leaner. Someone told me I was the ultimate "utility infielder" last week which I took as a high compliment! I think mastering lots of different skills is a key to employability for the candidate and success for the organization.
Finally, I expect small business hiring to be a mixed bag. Some are doing very well and expanding. Many others are struggling to survive and waiting to see how quickly lockdowns end and business returns before they start hiring.
Jim McClenahan: Most importantly, skills that are customized for the job you are applying. Someone could work in a restaurant and have great customer management skills that would work well in a bank. The key is identifying "transferrable skills"-how what you did is relevant for the job you are applying. The applicant has to articulate that-don't expect the committee, screener, or HR Recruiter to make the connections. For business majors, the skills that differentiate applicants are technical skills when they are relevant to the job. Data analysis, coding, SQL are often looked for by employers that have a tech focus as preferred skills.
Jim McClenahan: The trend of great opportunities consolidating in major metropolitan areas seems to be reversing. With working remotely appearing to be a permanent feature/benefit, find a place to live that offers a lower cost and great quality of life for you and your family! Build a variety of skills and achievements in different areas and find the right culture that matches your skills.

Lasell University
School of Communication and The Arts
Dr. Brian Wardyga: Today's business consultant should be able to showcase skills in project management, business strategy & outlook, and supply chain management & optimization. Evidence of collaboration & teamwork is also a big plus.
Within these constructs, one should identify key technical skills, evidence of decision making & critical thinking, verbal and written communication skills, and creative thinking or problem-solving examples. Lastly, evidence of working in focus groups and leading workshops or presentations are also standouts.
Dr. Brian Wardyga: Most important soft skills include organization and time management, thinking conceptually and practically, being concise and to the point, and exhibiting common courtesy and professionalism. Flexibility, curiosity, and the desire to work as a team are also important--strong communication skills.
Dr. Brian Wardyga: Technical skills such as accounting and project management and other computer skills demanded by the particular market. Beyond typical Microsoft Office skills would be Analytical software and marketing and presentation skills/tools.
Dr. Brian Wardyga: That answer is dependent on the specific market, really. Any combination of the above and the more of those skills, the better chance at negotiating higher earnings.

Bucknell University
Management and Organizations Department
Neil Boyd Ph.D.: Previous consulting experience, whether it is early exposure during management consulting courses and experiential learning in college or via professional project exposure, is very helpful for understanding the obvious and nuanced issues in consulting. I've found that technical skills like project management, statistical analysis, and others are important, but most important are the so-called "soft skills" and the ability to connect with humans in a way that they know you are there to help. When talking to early-career consultants, I'm most impressed when they discuss the psychological considerations of running an opening meeting with a client or how they handled a murky situation through conversation instead of functional answers about survey design or billable hours.
Neil Boyd Ph.D.: Humility, empathy, integrity, emotional intelligence, a concern for others, a desire to create community at work, a concern for social and environmental justice.
Neil Boyd Ph.D.: Project management, understanding and using concepts, models, and theory from management science, analytics, excel/SPSS/R, Powerpoint/Google Slides.
Neil Boyd Ph.D.: A combination of hard and soft skills, but at the end of the day, soft skills are critical to truly helping clients. And, for sure, they can be learned. This is a challenge for management education, but places like the Freeman College of Management at Bucknell work hard to develop soft skills in students primarily through coaching, experiential and community-based pedagogies, and professional development programming.
Dr. Dan Jensen: There will be a combination of opportunities and losses across the next 3-5 years because of the COVID-19 pandemic. Many industries will find it difficult to recover such as hospitality (hotels, restaurants, etc.), entertainment (movie theatres, night clubs, casinos, etc.), manufacturing, and educational services. But many industries and career pathways are opening up because of the use of online technologies. Positions that include remote work that leverage technology will remain and probably increase across time. Supply chain, project management, eCommerce, computer science, data science ("big data"), digital content, and artificial intelligence specialists will continue to increasingly be in demand. The healthcare industry has been in flux because of increasing costs but will emerge on the other side of the pandemic with opportunities for nurses, healthcare support staff, and related technologies (e.g., the "electronic healthcare record"). Irrespective of the pandemic, careers in sales or customer relationship management (CRM) will continue to be a popular launching point for recent college graduates.
The recruitment/hiring process is likely to become much longer than in the past and will rely on virtual interviews instead of face-to-face. With a high unemployment rate, it will be more difficult for younger, less experienced candidates to get hired. This is not great news for recent college graduates, but all is not lost.
Networking has always been the number one way that people find work opportunities. The skill is more important than ever. My recommended approach is to: identify a list of companies where you would like to work; research job postings within the company (and apply!) while simultaneously identifying contacts at the company (LinkedIn is a great tool to do this); then reaching out to contacts by using your existing network for an introduction (identify someone you know is already connected to the person you want to meet and ask them to forward a letter of introduction on your behalf). This leads to an "informational interview" (not a job interview); a chance to speak with someone about the company and its culture.
Dr. Dan Jensen: According to the Society for Human Resources, salary projections for 2021 are being reconsidered by many employers and plans for salary increases or bonuses may not be as large as projected. Salary expectations will vary with industry, role, and level of experience. 35-40% of US businesses have frozen salaries at 2020 levels. According to the Bureau of Labor Statistics, a modest 3.0-3.5% increase is expected overall. Technology-driven roles are seeing among the largest increases in starting salaries as the battle to acquire talent continues to be highly competitive. Customer-focused roles with a technological focus (e.g., Customer Experience, CX) positions are also increasing compared to the past. Roles in accounting, finance, and general administration will see minimal change from the past year and vary based on industry rather than on the specific job title.
Dr. Dan Jensen: Credentials viewed favorably vary from industry to industry and job to job. If you are focused on the positive trends (question 1 above), there are specialized certifications for nearly every role. Some certifications require that you have professional experience in the industry, but others can be earned prior to having relevant work experience.
Supply Chain (e.g., Certified Supply Chain Manager, CSCP)
Human Resources (e.g., Professional in Human Resources, PHR)
Project Management (e.g., Project Management Professional, PMP)
Sales (e.g., SPIN Selling)
Networking (e.g., Certified Cisco Network Associate, CCNA)
Customer Relationship Management (e.g., Salesforce certification)
Google Certifications (e.g., AdWords certification)

Dr. Robert Gitter: 2021 is going to be a tough year for new college graduates to enter the job market. They currently face a much higher unemployment rate-almost four percent-than they did before the pandemic began. The good news, though, is that the rate is still less than half that experienced by those with only a high school diploma. The job market will improve as the pandemic (hopefully) is brought under control but it might be a few years until we see employment and earnings for college graduates recover to pre-pandemic levels.
Dr. Robert Gitter: Too many students believe there is a direct relationship between one's major and the occupation they wind up in. The relationship is a lot less direct than they believe. If a student were to take a gap year, I would recommend getting an internship or volunteer in a field they might want to enter or perhaps additional coursework in an area of interest. Frankly, in 2019 I might have recommended traveling to new places during a gap year but would not make the same recommendation today.
Dr. Robert Gitter: I would advise students to think about where they would like to be in five years and what will help get them there. In the immediate term I would say do what you need to get by and pay off student loans but also be aware of what will help you in the long run. It would be a good idea to network as much as you can. What organizations do people belong to in the field you aspire to join? Make use of the network of alumni from your university. Students probably have a number of contacts from college; teachers, teammates, friends, colleagues from organizations they belonged to. Ask them for advice as well as family members and friends.
Lauren D’Innocenzo Ph.D.: The coronavirus pandemic has certainly tightened the job market, with fewer available jobs in many sectors such as the service industry, but at the same time, has created many other opportunities for graduates in fields such as healthcare and supply chain. For new graduates, strategically considering opportunities may help to overcome some of the challenges presented in the current economy.
For example, if you are looking to gain experience in service, applying to service-oriented positions in IT or healthcare may offer more opportunities and give you more breadth of experience. I believe the potential for an enduring impact exists in a graduate's ability to adapt to changing demands and willingness to cast a wider net for available positions. Graduates who are myopically focused and unwilling to test their knowledge in different areas may not see the same opportunities, and over time, the lack of opportunities can add up. Now is a great time to work on your resilience and flexibility.
Saint Peter's University
Department of Business Administration
Joseph Gilkey Ph.D.: The job market has become much tighter, and because of that we are seeing that employers have become much more selective in their hiring process, pushing the bar up on skill sets required of the applicant.
Joseph Gilkey Ph.D.: As I mentioned earlier, with employers pushing the bar higher on expectations and more and more focus being placed on data, build skill sets in the area of analytics. Being able to use data to understand business problems would help to enhance the person's ability to compete in the marketplace today.
Joseph Gilkey Ph.D.: Continue to build skill sets and never stop learning. Look to understand and use new technologies, like AI. Stay current and relevant in the areas you want to work in. There are many ways to accomplish this, from self-study programs to colleges and universities.

Dr. Jonelle Roth Ph.D.: -Delayed start dates
-Remote starts
-Challenges to LDP and PDP (rotational) type programs, which really depend on short term exposure to tasks and people. How do you really show what a HR plant job looks like in 3 months virtually?
Dr. Jonelle Roth Ph.D.: -Leadership experience as well as strong team experience
-Track record from internships
Dr. Jonelle Roth Ph.D.: I haven't noticed any changes in destinations for my HR graduates, but destinations don't seem to matter as much when the work is remote. The same companies that have been hiring MSU HR grads, such as Textron and Amazon, are still actively recruiting and hiring our students.
Christopher Andrews: One of the biggest trends we are seeing is that the pandemic is further exacerbating existing inequalities in the labor market. Highly educated workers in stable jobs that can telework have largely been able to carry on working remotely, while social distancing requirements have devastated blue-collar and working class jobs that require close, in-person contact. Large numbers of small businesses have also gone out of business, creating a knock-on effect that ripples through industries as well as communities.
The pandemic also revealed how interdependent business and industries are; when travel declined, so did jobs in entertainment, restaurants, and tourism. It also revealed the increase in precarious work: part-time, on-demand jobs that pay low wages and offer few, if any, benefits.
We also learned that many low-paying, low-status jobs are actually essential to our survival, including delivery persons, health aides, janitors, and grocery store clerks. Similarly, the shift to remote, online instruction highlighted the importance and value of teachers and day care workers. Many parents found it difficult to balance their children's schooling and manage their own work. I hope that as the pandemic recedes, Americans will not forget how important these jobs are in allowing parents to focus their time and energy on work.
Collectively, it's a bit like Dickens' A Tale of Two Cities; those with high levels of education in professional jobs have weathered the pandemic fairly well, if not prospered, while those with less education in blue-collar manufacturing and service jobs have found themselves either out of work or facing the possibility of working in conditions that increase their risk of infection.
On the upside, we observed some notable successes for workers: strikes by workers at Amazon, Instacart, and Whole Foods resulted in hazard pay and improvements in workplace safety, while workers successfully formed unions in difficult-to-organize tech companies such as Google and Kickstarter. Businesses may also expand or make permanent temporary flexible work arrangements that have been adopted during the pandemic, reducing commutes, traffic jams, and stress. Organizations have been forced to be creative in ways they previously haven't, and we may see changes in workplace policies that make balancing work and family a little easier.
Christopher Andrews: A combination of hard skills and soft skills. While hard skills include things like data analysis or experience using specific computer program applications, employers also value important soft skills such as attention to detail, time management, and teamwork. The latter might be implied or taken for granted but are critical nevertheless, especially for customer-facing jobs or those involving working with a group. While we're pretty good at defining and describing hard skills, I think we need to do better in helping students to articulate their soft skills and learn how to translate academic experiences and knowledge into things employers understand and value.
Christopher Andrews: While many could've migrated away from cities during the pandemic, cities and metropolitan areas will probably also be the places that bounce back the quickest and on the largest scale. After all, that is where the majority of businesses and consumers are located. Areas surrounded by colleges and universities, places like Atlanta, Boston, Chicago, Los Angeles, and New York, will also benefit from the close proximity to a pipeline of college graduates. Students in places like these might very well find that their next job isn't too far from campus!

Hilary Walrod: Creative problem-solving, collaboration, and communication have always been essential skill sets, and they look to be increasingly important now and shortly. By applying these skill sets, fine arts graduates will be well-equipped to contribute to various professional settings. Developing the wherewithal to learn new skills and the latest best practices can enable graduates to situate themselves for adaptation and growth.
Hilary Walrod: I envision that continual technological development - and widespread use of digital technology - will yield increasing opportunities to apply art and design skills in the field of interactive design.

Lorain County Community College
Arts & Humanities Division
Tammy Bosley Ph.D.: I think that many employees will continue to work from home post-pandemic. During COVID-19, people worked effectively at home, and in many instances, were more productive than when they were physically at the office. Employers will likely consider if they should pay for office space when their employees can do their jobs at home. If the traditional office space does become obsolete, employees will have to reimagine their home offices to promote a professional environment for digital platforms. They'll also have to work harder at making connections with others. High tech requires high touch. In other words, when we rely on computer-mediated communication, we need to interact more to establish relationships. Improving and maintaining digital communication skills will be essential as employees navigate their post-pandemic careers.
Tammy Bosley Ph.D.: I think we'll continue to use digital platforms such as Zoom, WebEx, and Teams. We'll likely see improved options in these platforms, such as enhanced breakout rooms, better file-sharing capabilities, and synchronous document creation/editing. If we continue to work from home, these platforms will also need to do well on smartphones.
Tammy Bosley Ph.D.: The Bureau of Labor Statistics predicted that communication jobs would increase at the same rate as other professions. Communication is a general degree. Students who major in the discipline usually choose a specialty such as public relations, health communication, international communication, etc. to navigate employment opportunities successfully. Given the challenges everyone is facing in today's culture, communication graduates will be essential to meet the demands of a post COVID society.

Anthony Civitano: Beauty is a worldwide necessity. Our graduates will always be in demand and never have their career of choice outsourced. Covid-19 has proven that Beauty professionals ARE ESSENTIAL WORKERS! We change people's lives by making them feel better about themselves, which has a fantastic effect on people.
Anthony Civitano: Education will be the largest affected. For many years the schools have wanted to have the ability to have distance education, or a hybrid at least, to teach our courses. The shut down of schools forced States Education Departments, US Department of Education, and Accreditors to allow Distance Education for our programs. It has exceeded our expectations and is being proven to be an effective means of delivering a large part of our programs.
Anthony Civitano: #1 is soft skills; younger generations are less and less equipped with these essential skills. Corona-19 will undoubtedly have an impact as social distancing has become the necessary norm, inhibiting person-to-person interaction. #2 Basic financial literacy and life/work balance. #3 The technical skills evolve over the years, and our schools stay connected with the industry's pulse and adjust their curriculum accordingly.
Commission on Accreditation of Healthcare Management Education
Dr. Anthony Stanowski: To be successful, graduates of healthcare management programs need to bring to market the following: skills and character.
In terms of skills, they need to have strong technical and analytical skills, especially at the start of their career. These skills will morph over a job to encompass an interpretation of the data to lead others to action. And that is where communication skills and project management capabilities come in.
Indeed, young graduates need to understand the healthcare system, how it has changed, and why it has changed. This knowledge needs to be deeper than the sound bites heard on the news or from pundits. They need a foundational understanding of the key subjects taught in class.
Most importantly, they need to develop character. Note that I say develope, because some believe character is innate. They can be learned, and they must be exercised. Character includes the ability to approach work in new and breakthrough ways, innovate, and transform. They have to lead by having a strong sense of empathy by understanding that you show only when you help others succeed. They have to do whatever it takes to make things better, which means more than a 9 to 5 job. If you want a 9 to 5 job, there are better places to go than healthcare management.
Those are among the skills and characterize young graduates need. For more, I would suggest taking a look at the competencies for leadership as developed by organizations such as the National Center for Healthcare Leadership https://www.nchl.org/page?page=272, the American College of Healthcare Executives https://www.ache.org/about-ache/resources-and-links/healthcare-leadership-competencies, the International Hospital Federation https://www.ihf-fih.org/resources/pdf/Leadership_Competencies_for_Healthcare_Services_Managers.pdf, Saint Louis University https://www.slu.edu/public-health-social-justice/pdfs/slu_mha_competencymodel_reviewedfall2016.pdf the National Association for Healthcare Quality https://nahq.org/education/nahq-healthcare-quality-competency-framework/, and many others. When evaluating a program to attend, ask about the competency model, they use to develop their curriculum. Does that competency model match what you want to learn? If the program does not know what a competency model is, politely thank them and go elsewhere.
Dr. Anthony Stanowski: Yes, the right places to look at are the places where you think you can make a difference. Where is your passion? Is it in inner-city areas, struggling to meet the needs of the poor and disenfranchised? Is it in rural areas where the challenges are how to knit together limited resources to provide to communities that are spread out to meet critical healthcare needs? Is it in sizeable academic health systems where the challenge lies in forming internal and external constituencies' coalitions to succeed?
Is it in integrated delivery systems that are national in scope, working to transform healthcare by knitting together insurance, pharmaceuticals, and patient care but are struggling against regulatory roadblocks and the established ways of doing things? Is your passion in the growing informatics sector, where you can help organizations use data more accurately? Is it in telemedicine? Health policy? Physician practice management? Know yourself and what you believe in. Work to make a difference. Healthcare is the noblest of fields, and I hope that people choosing to enter healthcare stay faithful to its calling.
Dr. Anthony Stanowski: Many projections show that the impact of COVID-19 will continue into 2022, even with a vaccine and therapeutics. The "new normal" will not return to 2019 but will incorporate technology and management methods developed to adjust to unforeseen challenges. The pandemic has made us all aware of the importance of healthcare delivery and the need to have dedicated people working to ensure our community's health. Healthcare executives will need to have critical competencies to succeed, including leadership, innovation, and a core understanding of healthcare delivery methods. Those entering the profession must rise to the challenge and accept that something will work, and others will not. They will need to be comfortable at a higher level of uncertainty than ever.