Consultant Job Description

This position is 100% remote
At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace

The Workday Consultant will act independently and advise on or manage the solution configuration for large complex Workday engagements. He/she will provide subject matter expertise supporting delivery, testing and both presales and post-production engagements.
The Workday Consultant will be an important customer spokesperson for the DXC Workday Practice. The Consultant will help create strong business cases supported by compelling value propositions and will demonstrate how customers can realize substantial value by deploying the Workday solution.
Could be a part of the application management support team supporting Workday functional system setup, configurations, implementations, testing, support, creating new Integrations or working on Data Migration activities.
He/she will provide subject matter expertise across multiple HR domains and will be mainly specialized in at least one of these areas (HCM, Recruiting, Talent, Absence, Time Tracking, Compensation, Benefits, Integrations, Data Conversion, Security, Reporting, etc.) and contribute world-class approaches to discovery, fit-gap, process design and reengineering. The Consultant acts as the key interface to the end user or customer.
Technical skills are required for this position.

WHAT YOU' WILL DO:
Lead one or multiple functional domains (HCM, Recruiting, Talent, Absence, Time Tracking, Compensation, Benefits, Integrations, Data Conversion, Security, Reporting) Coordinate with consultants from other locations.Troubleshoot incidents across functional domains Work as a part of a project team to provide postproduction support Work with the Customer to identify requirements Support the tenant migration, enhancement, and release management processes Configure Workday according to customer requirements Test new Workday configurations Develop and deliver customer-specific training and documentation Work independently. Take direction and provide status to the Engagement Manager assigned to their project Work according to the assigned priorities to ensure client's service level agreements are met

WHO YOU ARE
Minimum Qualifications:
Workday HCM certified, ideally with proven experience/certifications in Workday modules (Recruiting, Compensation, Talent, Absence, Time tracking, Integrations, Benefits) Excellent communication skills delivering to functional and management audiences, as well as to external ClientsPractical experience gained on HR implementations, data migration, support, and/or integrations projects.Practical experience gained providing ticketing support using third party tools (e.g Service Now, Jira, etc.) Strong consulting skills, handling customer expectations Fluent speaker of the English language Strong analytical mindset and usage of analytics and reporting tools (eg. pivot tables)

Additional expectations
Limited need for travel, up to 10%Ability to work in a diverse, fast paced environment and effectively collaborate across teams Project Management skills or PM experience are very welcome

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team - globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

At DXC we put our people first. In managing COVID-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination. With our Virtual First strategy the majority of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing and vaccination vary by location, and we continue to monitor and conform with government regulations and customer requirements specific to each location.

As a Workplace Planning Consultant, you bring your passion to help our participants achieve better financial outcomes by engaging in consultative conversations about their workplace 401(k) plans and retail account options over the phone. You will start your journey in our multi-stage development program to a career in planning and advice. Engaging inactive and active 401(k) participants to introduce them to our services and guide them through all their available options. You'll connect with our clients to build effective relationships through inbound calls, assisting them with their retirement planning and service needs. You will provide planning and advice on a wide range of topics, including 401(k) plan enrollments, distribution options, account consolidation options, investment strategies, and retirement readiness. By using digital resources and support tools, you will recognize and present guidance on a plan that best meets the participant's investment goals.

You will be supported in learning the business and building skills in Fidelity's Relationship Model, our planning culture and how to best leverage technology to help our clients. Our top-quality training resources will ensure you have all the answers you need to provide clients with the best planning and advice - and to get the results you are striving toward.

The Value You Deliver

• Provide 401(k) plan participants with retirement planning and investment advice

• Engage and educate participants on a broad range of plan benefits

• Resolving needs of the participants to ensure a positive experience

The Expertise We're Looking For

• FINRA Series 7 required

• FINRA Series 63 and 65 or Series 66 licensed or ability to acquire upon hire

• Broad based knowledge and understanding of general financial planning concepts, including managed solutions

• Demonstrated customer service and relationship management skills

• Ability to uncover customer needs, align appropriate solutions, and provide next steps

The Skills You Bring

• You have superb relationship and customer service experience

• Your financial acumen and knowledge of the financial services market, economy and industry trends will prepare you for this role

• Your outstanding interpersonal and communication skills will allow you to understand a participant's situation and provide appropriate solutions and next steps in a single interaction

Our Investments in You

Fidelity's greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance.

Safety is our top priority. Once we can be together in person with fewer safety measures, this role will move to our dynamic working approach. You'll be spending some of your time onsite. Regular participation at our on-location sites is an important part of our culture. Please be mindful of commuting distance when considering applying.

Learn More: Dynamic Working

Please see below for the salary range for work locations in Colorado only:

$57,000 - $62,500

This position is eligible for incentive compensation or an annual bonus opportunity.

Certifications: Series 07 - FINRA, Series 66 - FINRA
Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling " Dynamic Working ."

We invite you to Find Your Fidelity at .

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3.

The UPS Store, Inc., a wholly owned subsidiary of UPS is the world's largest franchisor of retail shipping, postal, printing and business service centers. The UPS Store has over 5,000 independently owned locations in the U.S. and Canada. If you're looking for an exciting and dynamic career opportunity, we want to hear from you!

The UPS Store (TUPSS) Franchise Consultant is responsible for supporting and educating Franchisees. He/She engages with the franchisee to optimize revenues and profitability as well as ensure consistency and compliance in meeting operational brand standards and requirements, through coaching and counseling. This position conducts store (center) visits to verify proper procedures are being performed and identifies potential opportunities for growth and then creates actionable plans for improvement.

TUPSS Franchise Consultant assists The UPS Store Franchisees with center transfer of ownership, center relocations, new store build-outs, store placements, and franchise renewals. He/She supports and assists with organizational initiatives to maintain franchisee accountability and network consistency.

+ Utilizes "best practices" approach in executing operational improvements, training, merchandising, marketing, prospecting and overall franchise management to improve revenue

+ Assists in planning and conducting networking meetings and activities to improve store profitability through training and networking with vendors and other Franchisees

+ Trains and coaches Franchisees in effective pricing of products and service by utilizing financial benchmarks and understanding markup vs margin concepts

+ Schedules store owners for TUPSS training to ensure understanding of policies, procedures, roles, and responsibilities

+ Assists in new center build-outs, center remodels, transfer and renewal upgrades to ensure the contractor completes work according to UPS specifications

+ Acts as liaison between The UPS Store, Inc. and UPS, vendors, Area Franchisees and the Franchisee by serving as the primary point of contact to provide answers for concerns and questions
**Knowledge and Skills**

+ Meeting Facilitation: Ability to speak in front of an audience. Applies knowledge of creative facilitation techniques to encourage participation; encourages open communication and achieves consensus when necessary; keeps participants engaged and on topic; identifies team conflicts and is able to provide feedback

+ Solves Customer Problems: Identifies business areas and stakeholders impacted by customer issues; engages appropriate resources to resolve customer issues; identifies root causes to ensure problems do not recur; stays motivated despite difficult circumstances or setbacks

+ Franchise Knowledge: Demonstrates a general understanding of franchise organization structures and relationships; understands franchise products and services and how they relate to corporate profitability; understands royalty streams and funds transferal (from Franchise to Area Franchise to The UPS Store); demonstrates a basic understanding of the relationship between UPS and The UPS Store as wholly owned subsidiary

+ Experience using Microsoft Excel (e.g., Pivot tables, V-look ups, database creation/maintenance, etc.) - Preferred

+ Experience using QuickBooks Software - Preferred

+ Experience in print production and/or print sales - Preferred

+ 2 years' experience with The UPS Store - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

**Company:** UNITED PARCEL SERVICE

**Category:** Consulting


**Location:** Sacramento,California