Post Job

Consultant Jobs Near Me

- 7,400 Jobs
jobs
Let us run your job search
Sit back and relax while we apply to 100s of jobs for you - $25
  • Senior Property Risk Engineering Consultant

    Zurich Insurance Company Ltd. 4.8company rating

    Remote Consultant Job

    Zurich's Risk Engineering Property Southeast Team is seeking a Property Risk Engineer (Consultant or Senior Consultant level) with large property highly protected risk (HPR) experience. This is a work from home role, ideally positioned within Virgina area. This role includes a company car with expected travel to customer sites at 50%. Some overnight travel is expected. Our Property Field Risk Engineering Consultant responsibilities include: Provide field risk engineering to meet underwriting requirements. Develop and implementing customer service strategies that reduce loss and improve customer operations. Provide engineering support to underwriting team by attending client broker meetings. Perform field engineering services where necessary primarily for larger locations on accounts and/or prospects within the region. Deliver advanced property consultative services to customers, including identifying exposures with significant loss potential and property management programs. Assist in marketing Zurich risk transfer insurance products in conjunction with underwriting professionals and agents across company business segments. Final candidates will be subject to a Motor Vehicle Record background check as this position includes a company car. Required Qualifications: Bachelors Degree and 6 or more years of experience in the Risk Engineering area [Use Risk Engineering OR Insert the specific Risk Engineering area] OR High School Diploma or Equivalent and 8 or more years of experience in the Risk Engineering area [Use Risk Engineering OR Insert the specific Risk Engineering area] OR Zurich Certified Apprentice, including an Associates degree and 6 or more years of experience in the Risk Engineering area [Use Risk Engineering OR Insert the specific Risk Engineering area] AND Experience working in a team environment Preferred Qualifications: Bachelor's Degree in Engineering, Fire Science, or related degree HPR Property experience Loss control/Risk Engineering experience within the insurance industry Certified Fire Protection Specialist (CFPS) Strong communication and consultative skills Outstanding collaborative skills History of working successfully in a team environment High degree of proficiency related to PC and MS-Office Software As an insurance company, Zurich is subject to 18 U.S. Code § 1033. As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (************************************** A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - Virginia Virtual Office, AM - Richmond Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-KJ1 #LI-REMOTE
    $98k-125k yearly est. 4d ago
  • Cloud Consultant, WWPS , ProServe

    Amazon Web Services, Inc. 4.7company rating

    Consultant Job In Arlington, VA

    Do you like helping the U.S. Department of Defense implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon's world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. We are looking for someone who will: - Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. - Enjoy working with DoD customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of DoD customers. - Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS. It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Technical degree or equivalent experience - 3+ years of design/implementation/consulting experience with distributed applications or equivalent education experience - 1+ years of software development tools and methodologies - Experience developing software code in one or more programming languages (java, python, etc.) - Current, active US Government Security Clearance of Top Secret or above PREFERRED QUALIFICATIONS- 5+ years experience in infrastructure architecture, database architecture and networking - Experience in technology/software sales consulting or equivalent skills - Professional experience architecting/deploying/operating solutions built on AWS - Experience working within software development or Internet-related industries - Experience migrating or transforming legacy customer solutions to the cloud - Experience managing highly available data center operations with responsibility for infrastructure robustness, including networking, server hardware and storage - Understanding of Federal Government application, server, and network security requirements such as ICD 503, FISMA and FedRAMP. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit *****************************************
    $73k-114k yearly est. 2d ago
  • Cloud Consultant - Remote

    Piper Companies 4.5company rating

    Remote Consultant Job

    Piper Companies is seeking a Cloud Consultant to join a leading cloud cybersecurity organization. The Cloud Consultant will be responsible for providing technical guidance and support to clients with cloud & security architecture implementations. Responsibilities of the Cloud Consultant include:· Understand customer requirements and security roadmap to implement appropriate security solutions· Act as the technical partner providing strategic guidance around complex systems to secure a digital environment· Utilize Terraform and/or Ansible for automation pipelines· Work with clients, sales teams, engineering, and support teams to determine solutions· Configure, implement, and maintain Amazon/Microsoft/Google cloud environments· Test and validate migration environments Qualifications for the Cloud Consultant include: · 3+ years leading security solutions in large environments· Bachelor's degree in Computer Science, MIS, or equivalent· Strong consulting skills · Familiarity Deploying to Public Cloud Environments (AWS, Azure, and GCP)· Experience with Terraform· Automation experience with CI/CD pipelines Compensation for the Cloud Consultant includes:Base Salary: $120,000 base w/ 10% annual bonus Hourly Rate: $58-62/hr W2Full benefits: Healthcare, Dental, Vision, 401k, Flexible work schedule Keywords: AWS, Azure, Google, Architecture, Developer, DevOps, CI. CD, Ansible, CI/CD, CI-CD, consulting, external, customer, client, customer success, FedRamp, HIPAA, SOC2, HITRUST, Compliance, audit, penetration testing
    $58-62 hourly 9d ago
  • Senior Consultant

    Clarendon Partners, LLC 4.1company rating

    Remote Consultant Job

    Clarendon Partners is a different kind of consulting firm. By pairing our collaborative no-ego environment with a results-oriented mindset, this enables our dynamic professionals the opportunity to have their voices heard when delivering client services. At Clarendon Partners, you will have opportunities to contribute to the success of the company while being encouraged to explore your professional interests and take ownership over your career. As a consultancy with a diverse solution offering, we enable scale, reduce risk, improve efficiency, and deliver strategic results for our clients across numerous industries. Our Transformation practice is growing, and we will bring on Sr. Consultants and Managers to support and lead the execution of strategic and operations consulting . As such, you will be involved in all aspects of the delivery of client services. You will help our clients with the implementation of their strategy to deliver high quality and more efficient capabilities to include process reengineering, analytics, and digitalization. ROLES AND RESPONSIBILITIES: Assists with the delivery of various Business Transformation projects including (but not limited to): functional optimization, operations or performance improvement, business process improvement, change management, program or product management, data analytics, business analysis, system design, testing, Robotic Process Automation (RPA). Conduct analyses of our client's business-related organizations, operating models, processes, applications, and infrastructure and formulate recommendations and roadmaps to improve our client's functions. Delivers projects across the project lifecycle from current state documentation, gap analysis, requirements gathering, future state design, testing, training, and implementation across the organizational, process, technology, and data dimensions. Builds trusted relationships with clients, and work internally across Clarendon Partners advisory teams to help bring our clients the most comprehensive, end-to-end transformation services to effectively address their business challenges. Opportunity to manage, mentor, and coach other consultants, and perform quality control reviews of staff work before delivery to client. Enable change through a proactive and entrepreneurial spirit. QUALIFICATIONS AND EDUCATION REQUIREMENTS: 3 to 7 years of relevant client-facing experience advising commercial/private sector companies in one or more of the following areas: business function optimization, operations improvement, business process improvement, change management, program or product management, data analytics, testing, robotic process automation (RPA). Prior experience in professional services (advisory or public accounting firm), management consulting firm. Demonstrated experience using various project management methodologies to lead or support workstreams (e.g., Agile, Scrum, Lean Six Sigma). Business acumen with a strong understanding of accounting and business processes, as well as information systems. Consistent success in building and developing strong client relationships. Strong leadership skills with the ability to foster an environment of collaboration and excellence. Intellectual curiosity, ambition, and an entrepreneurial spirit. EDUCATION & CERTIFICATIONS Bachelor's degree (or higher) in Business PMP Certification preferred *Please note: * Though this is a hybrid role, candidates should be comfortable commuting to our office, or a client site as required. Awards 2022 Best of Arlington Award Back-to-back recipient of Inc. fastest-growing private companies award Perks that make working with Clarendon Partners even more rewarding: Intelligent and well-rounded professionals who bring a refreshing change from the large consulting firm environment. The Clarendon Partners Culture: Feeling valued and knowing your contributions make a difference does not go unnoticed at Clarendon Partners. With our Culture Club, we organize different ways of rewarding each other through recognition and special team and company events. At Clarendon Partners, we are stronger together. Professional Development/Continuous learning: Giving employees the platform to pursue their interests leads to a greater sense of purpose and accomplishment. Therefore, every person, regardless of title or seniority, is encouraged to pursue their professional goals and we support you on that journey. We help you stay on track and will reimburse 100% of the cost for professional certifications (e.g., professional membership dues and license fees). Hybrid working environment: While we understand that working from home has many benefits, including flexibility and improved work - life balance, we also believe great value is still gained from working alongside your peers in person. Studies show it can be easier to form meaningful relationships when working with peers in person. That said, we allow our employees to work remotely whenever possible. Philanthropic involvement: We love to give back to the local community and we support the environment through giving to organizations focused on helping clean up and rebuild our ocean ecosystems. Our office is in the heart of Clarendon just 2 blocks away from the Clarendon Metro Stop with numerous restaurants and bars within walking distance.
    $93k-124k yearly est. 12d ago
  • Senior Consultant, GRC, Proactive Services (Unit 42) - Remote

    Palo Alto Networks 4.8company rating

    Remote Consultant Job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Senior Consultant, GRC for Proactive Services is focused on assisting our Governance, Risk, and Compliance team across a comprehensive portfolio of clients. The individual will assess security risk across multiple frameworks and act as a key team member in client engagements. They will be the client's advocate for cybersecurity risk management and will provide strong recommendations in this domain. Your Impact Assist Unit 42 Leadership in the development of Risk Management, Compliance, and Security standards within professional services. Deep industry knowledge of best practices within Governance Risk and Compliance and ability to provide recommendations to proactively improve our clients' security posture. Support Advisory engagements such as Tabletop Exercises, Cyber Risk Assessments, Incident Response Plan development, Ransomware Readiness Reviews & Breach Readiness Reviews Act as a key member of our team, learning to lead audits, risk assessments, and other engagement-related duties in accordance with industry regulations, standards, and company policies and procedures for assurance and continuous improvement of controls. The ability to work across multiple frameworks and regulatory standards including, but not limited to, NIST CSF, ISO, GDPR, SOX, HIPPA. Monitor progress, manage risk and ensure key stakeholders are kept informed of progress and expected outcomes while defining potential impacts and creating an effective mitigation strategy. Skilled at proactively identifying security risks and vulnerabilities while eliminating cybersecurity threats. Interact with prospects and clients by assisting with completing security questionnaires, assessments, and audits. Ensure controls meet legal, regulatory, privacy, policy, standards, and security requirements. Effectively write and communicate audit, assessment, or compliance engagement reports and provide recommendations to client management. Ability to perform travel requirements as needed to meet business demands (on average ~30%). Qualifications Your Experience 4+ years of experience performing information security and risk assessments based upon industry-accepted standards. Experience with GRC tools, technology, and implementation. Experience with Application Security Audits and Risk Scoring. Demonstrate a track record in strengthening existing and developing new client relationships. Knowledge of computer forensic tools, technologies, and methods. Identified ability to grow into a valuable contributor to the practice and, specifically have an external presence via public speaking, conferences, and/or publications have credibility, executive presence, and gravitas be able to have a meaningful and rapid delivery contribution have the potential and capacity to understand all aspects of the business and an excellent understanding of PANW products be collaborative and able to build relationships internally, externally, and across all PANW functions, including the sales team Bachelor's Degree in Information Security, Computer Science, Digital Forensics, Cyber Security or equivalent years of professional experience to meet job requirements and expectations. Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients' security posture. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $128,000 - $176,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
    $128k-176k yearly 8d ago
  • Airborne Cryptologic Language Analyst

    United States Air Force

    Consultant Job In Blacksburg, VA

    TRANSLATING IN THE AIR When we receive or intercept data in the air, it's critical for us to understand it in order to act accordingly. Responsible for translating intelligence communications, Airborne Cryptologic Language Analysts utilize fluent foreign language skills to analyze messages obtained during flight. Providing threat warnings and actionable intelligence that can assist in mission planning, these highly skilled specialists are critical to keeping our missions successful and our Airmen safe. REQUIREMENTS You must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum Education You must be 17-42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. High School Students may start their application as early as the end of their junior year. Applicants who are non-graduates or non-alternate credential holders must obtain an AFQT Test score of 65 or higher on the ASVAB. ASVAB SCORE REQUIREMENTS 72 General (G) Qualifications A minimum score of 62 on the Predictive Success Model. No record history of temporomandibular joint pain or disorder Height no less than 59 inches and no more than 80 inches Successful completion of a polygraph test Completion of a current Single Scope Background Investigation (SSBI) Demonstrated proficiency in a designated language, or successful graduation of the Defense Language Institute in a designated language Completion of Aircrew Fundamentals Course, Airborne Cryptologic Linguist Course, and designated Survival Schools Completion of Initial Qualification Training with a valid aviation qualification Completion of 7.5 weeks of Basic Military Training Must be at least 17, but has not reached age 42 on the date of enlistment
    $60k-83k yearly est. 5d ago
  • Associate, Consulting

    District Management Group 4.1company rating

    Remote Consultant Job

    DMGroup is hiring an Associate to join our DMConsulting team in our Boston office. The Associate will play an active role on the firm's consulting team, supporting engagements with K-12 public school districts and systems that address their most challenging, high-impact issues. The role combines strategic, analytic thinking and problem solving with project management, communication, and data analysis, all within the realm of K-12 public education in the United States. The role also presents a rich developmental opportunity, including coaching from seasoned leaders with experience in working in schools and school management, founding companies, and working at top-tier private sector consulting firms. This role will be based out of DMGroup's headquarters in Boston, MA, with flexibility to work from home up to three days a week based on schedule and team needs. The Associate must be able to travel up to 15%. WHAT YOU'LL DO Support the development and management of multi-year strategies for our client school districts by collecting data, facilitating focus groups, conducting analyses, synthesizing takeaways, developing key recommendations, and crafting findings for clients, with guidance from directors and more senior team members. Support successful implementation of consulting engagements while working across multiple client school districts through effective project management and regular communication with team members and client stakeholders. Create the conditions to ensure that clients can engage fully and authentically during interactions, demonstrating patience, empathy, and an appreciation for organizational dynamics and the barriers to change. Conduct primary and secondary research to expand our library of best practices and rigorous analytical frameworks designed specifically for school districts. Work collaboratively with consulting team members as well as other colleagues within the firm to support the continued growth and effectiveness of DMGroup's programs and offerings, including membership events, research and publications, and software. Other duties as reasonably assigned. REQUIRED SKILLS & QUALIFICATIONS Bachelor's Degree Minimum 3 years of relevant work experience (consulting, finance, data analysis, or education) Qualitative and quantitative analytical skills Knowledge of and/or passion for the K-12 public education landscape Exceptional project and time management skills and attention to detail Experience using structured problem-solving methodologies Proficient in Google and Microsoft product suites, especially Excel, PPT, and G-Suite Ability to create impactful, informative presentations, memos, reports, data visualizations, and other deliverables Strong communication skills ABOUT DMGROUP For the past 20 years, District Management Group (DMGroup) has been assisting the superintendents and CEOs of school districts and their leadership teams to dramatically improve public education for all students. District Management Group provides school systems with superior strategic insights and tactical solutions to the most pressing challenges facing school system leaders today. In addition to direct consulting, we research and publish on best practices and develop technology solutions to help district leaders implement and sustain reform. Through our consulting, research and technology solutions, we are recognized as thought leaders in national conversations on education reform including the areas of strategic planning and resource allocation, human capital including pay for performance, special education and struggling students, and in stakeholder engagement. We are an equal opportunity employer, and we encourage applications from all individuals regardless of age, gender, race, ethnicity, religion, sexual orientation or physical ability.
    $66k-84k yearly est. 8d ago
  • ServiceNow Consultant

    Hruckus

    Remote Consultant Job

    Veteran-Owned Firm Seeking a ServiceNow Consultant for a Remote Assignment Based in Annapolis, MD My name is Stephen Hrutka. I own a Veteran-Owned management consulting firm in Washington, DC, focused on Technical/ Cleared Recruiting for the DoD and IC. HRUCKUS helps other Veteran-Owned businesses recruit for positions in the VA, SBA, HHS, DARPA, and other cutting-edge R&D-related defense agencies. Our client seeks a ServiceNow Consultant for a remote role based in Annapolis, MD. The ideal candidate has 6-10 years of experience with the delivery of ServiceNow in the Public Sector, is a ServiceNow Certified Application Developer, Certified ServiceNow Implementation Specialist (preferably ITSM), Certified ServiceNow Systems Administrator, or a Certified PMP Project Manager. If you're interested, I'll gladly provide more details about the role and further discuss your qualifications. Thanks, Stephen M Hrutka Principal Consultant *************** Executive Summary: HRUCKUS is seeking a ServiceNow Consultant for a remote position to support the State of Maryland Judiciary with operations and maintenance services. The position includes developing and deploying services within the ServiceNow platform, utilizing workflows for customers, IT teams, and employees. Position Description: Located in Annapolis, Maryland, Judicial Information Systems (JIS) is comprised of six units, including application development and support, hardware installation and maintenance, operation of the Data Center computer systems, and support of online case management and business applications at the District and Circuit Courts across the state. Position Duties: Provide operations and maintenance support, including planning, designing, configuring, and deploying solutions within the ServiceNow platform using customer, IT, and employee workflows Possess relevant experience and domain knowledge of the ServiceNow platform Assist in all technical aspects of assigned projects Perform configuration and development activities for the ServiceNow solution based on agreed-upon requirements Train team members and transfer knowledge as needed Offer technical leadership and guidance on ServiceNow and ITIL best practices Foster strong customer relationships and emphasize teamwork in service delivery Expertise in the following modules: Customer Service Management Module IT Service Management Module - Certified Implementation Specialist - IT Service Management IT Operation Module - Configuration Management Database (CMDB) - Certified Implementation Specialist - Cloud Provisioning and Governance, Discovery, Event Management, Service Mapping Enterprise Integration Hub - ServiceNow Certified Application Developer, Certified Implementation Specialist - Service Provider IT Business Management Module - Certified Implementation Specialist in Application Portfolio Management, Project Portfolio Management Project Management Module Minimum Qualifications: Experience with delivery of ServiceNow in the Public Sector. Experience with co-delivery of at least three (3) engagements with ServiceNow within the previous twelve (12) months. Certifications: ServiceNow Certified Application Developer Certified ServiceNow Implementation Specialist (preferably ITSM) Certified ServiceNow Systems Administrator Certified PMP Project Manager Relevant Information: Work Arrangement: Work shall be performed 100% remotely at a suitable off-site location. Schedule: Perform during regular operating hours, Monday through Friday, 8:00 AM to 4:30 PM Eastern Standard Time (EDT). If an assigned resource is in a different time zone, the resource must work a schedule aligned with the EST. The proposed resource shall be flexible to extend coverage hours or schedule to meet deadlines, project requirements, and on-call operational support, including evenings, nights, weekends, and holidays. The target salary range is $125,000 to $150,000 annually.
    $125k-150k yearly 8d ago
  • Inventory Systems Analyst

    Insight Global

    Remote Consultant Job

    Required Skills & Experience • Bachelor's degree in Supply Chain Management, Information Systems, Business Administration, or a related field. • 3+ years of experience in inventory systems management, with 2+ years working directly with Oracle Cloud Fusion or similar ERP systems. • Proven track record in item master data management and working with procurement/purchasing teams. • Strong understanding of inventory management and procurement processes. Proficient in Oracle Cloud Fusion and related inventory/purchasing modules. Nice to Have Skills & Experience Salesforce Javascript Job Description We are seeking a skilled Inventory Systems Analyst with expertise in Oracle Cloud Fusion to rework and optimize our item master and collaborate closely with the procurement team on our purchasing catalog. This Inventory Systems Analyst will play a critical part in ensuring accurate, efficient, and streamlined inventory data management and procurement processes, supporting the company's strategic objectives in supply chain optimization. This person will heavily focus on Item Master Management, overseeing and reworking the Oracle Cloud Fusion item master, ensuring data accuracy, consistency, and compliance with organizational standards. This is a fully remote 6-month contract with conversion to full time employee possible, paying $50/hour.
    $50 hourly 4d ago
  • Sustainability Consultant (LEED )

    Above Green

    Remote Consultant Job

    Above Green is an ascendent sustainability consulting company currently with 23 architects, engineers, and project managers who are making a difference on critical infrastructure, government, multifamily, educational, and office projects across 43 of the 50 states. Our mission is to make commercial buildings futureproof - greener, smarter, and securer - for the mutual benefit of the owners and occupants of those buildings. We are looking for a seasoned sustainability consultant who has experience with LEED Certification and other third party certification programs to join our growing fully remote team as a (Senior) Project Manager. Primary Responsibilities Serve as the client's point of contact for new construction projects in different phases of development Develop documentation and exhibits to satisfy the specified requirements for those projects Review product submittals in order to determine compliance with healthy materials requirements Regularly coordinate with project team architect, contractors, and subcontractors to access information Attend regular conference calls and satisfy monthly client reporting requirements Organize, submit, and adjudicate the sustainability close-out documentation Contribute to once weekly all hands and sustainability team specific meetings Ideal Qualifications LEED GA and LEED AP Guiding Principles Compliance Professional (GBCP) 5-10 years with third party certification program consulting for new construction projects Benefits 100% Remote Work 100% Flexible Hours 50% Medical Copay 5% 401(k) Match After 1 Year 8 Weeks Paid Parental Leave Unlimited PTO (Sick Days) Guaranteed Annual Increases Support for Continuous Education End-of-year Employee Bonus Program
    $70k-103k yearly est. 13d ago
  • GeoTech Consultant

    Sage Butte Energy, LLC

    Remote Consultant Job

    Overview: Sage Butte Energy is a private exploration and production company focused on the Powder River Basin in Wyoming. As a Geotechnical Technician, you will play a crucial role in supporting our oil and gas operations. Your expertise will contribute to efficient operations and informed decision-making. This role requires technical expertise in data management and geology, essential for optimizing Sage Butte's oil and gas operations. If you're passionate about data analysis, subsurface mapping, and contributing to the energy sector, this position could be a great fit! Your responsibilities will be to Collect and Validate data: You will create, collect, and validate Sage Butte asset data from both internal databases and public sources. You will also ensure the accuracy and completeness of geological data. You will assist the geologist and geophysicist in database management and accessing and interpreting Oil and Gas data. To qualify for this role, you will need: Education: A BS degree in geology, geotechnical engineering, or related field. Experience: 10+ years of experience with GeoGraphix and S&P (IHS) data management. Basic proficiency in MS Office applications. Energy industry background preferred. Desired Skillset: · Experience with the GVERSE/GeoGraphix geological software platform. · Familiarity with IHS, Enverus, and Wyoming Oil and Gas Conservation Commission data · Familiarity with WellView a plus Working hours: This is a part-time position with flexible hours. Approximately 10-20 hours/week. Work from home is allowed on an as-needed basis.
    $69k-97k yearly est. 15d ago
  • Manpower Analyst (Surface Warfare) - Clearance Required

    Cydecor, Inc. 3.8company rating

    Consultant Job In Arlington, VA

    Cydecor is a premier Federal Government solutions provider, delivering differentiated innovations in mission systems and business platforms. We leverage leading-edge secure systems and software development, backed by industry-leading subject matter expertise, and business intelligence to enable decision-support and remain ahead of ever-evolving national security challenges. Our success rests squarely on three bedrock principles: People, our center of gravity; Mission, what inspires us; and an unyielding commitment to Excellence, what separates us. Job Description: Provide on-site support, strategic analysis, and well-integrated/coordinated support for N96D1 Human Systems Integration/MPT Support Branch in accordance with DoD program requirements management and acquisition oversight policies and strategies. Serve as the principal technical advisor and provide day-to-day on-site support including weekly program/project status updates and analyses related to program cost, schedule and performance. Identify issues and provide recommendations to achieve overall near-term and long-term goals. Responsibilities include: Assist in analyzing the development of manpower requirements of platforms, systems, and equipment to include documentation of requirements in the Total Force Manpower Management System (TFMMS), Program Budget Information System (PBIS) and the Intelligent Workbook (IW). Participate in Crew Sequencing Phasing Plan (CSPP) and Ship Manpower Document studies. (All documents come from Ed, the other Manpower Analyst) Assist in the development of proposals for Program Objective Memorandum (POM) budget cycles. Identify, integrate and coordinate emerging and derived requirements into the POM cycle via management Of Navy manpower management programs and PBIS databases as required. Assist in preparing white papers, concept papers, MOAs, impact statements, technical reports, meeting summaries briefs, outlines, draft reports, publications, test results, and documentation to support Flag level technical and financial briefing, meetings and major milestone decisions for shipboard systems. Prepare and convert Individuals Account report into PowerPoint for potential budget Over Execution at Surface Warfare schools. Here's what you need: Seven (7) years of general military experience, with at least five (5) years of hands-on Manpower and Manning experience. Proficient in MS Office 2010 including MS Word, MS PowerPoint, MS Excel, MS Project, MS Access and Adobe Acrobat. Produce briefing slides, metric charts, program schedules. Working knowledge of Intelligent Workbook and TFMMS. Security Clearance: Must possess a Secret clearance. Education: Degree not required. Work Schedule: Onsite Benefits: Cydecor offers a comprehensive compensation package including Health and Dental Insurance, Vision and Life Insurance, Short-Term & Long-Term Disability, 401(K) + company match, Paid Time Off (PTO), Paid Company Holidays, Tuition Assistance Program and more. What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Cydecor has the responsibility to create and sustain an inclusive environment. Equal Employment Opportunity Statement Cydecor is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity & expression, veteran status, marital status, or any other characteristic protected by applicable law. If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request assistance by contacting ************** or calling ************.
    $61k-84k yearly est. 4d ago
  • Landcare Consultant

    Ideal Landscaping & Irrigation

    Remote Consultant Job

    Ideal Landscaping & Irrigation has been enhancing outdoor landscapes in the Triad since 1999. We Create, Maintain, Irrigate and Illuminate Landscapes of distinction in the Greensboro, Winston-Salem, Summerfield, and surrounding areas. Role Description This is a full-time role for a Landcare Consultant at Ideal Landscaping & Irrigation. As a Landcare Consultant you are responsible for the overall customer experience. Serving as the primary contact for clients and building long term win-win relationships. Providing excellent customer service and proactive communication for the short and long term care of our clients properties. This position will Advise and Consult with clients both internally and externally to ensure satisfaction! Leaving the production management to the Property Managers! This is a semi-remote position requiring the candidate to live within the market we serve and only report to the office as needed for meetings. What You'll Do as a Landcare Consultant: Ensure clear and open communication with all clients that develops clear and realistic expectations that match the scope of the agreement Responsible for 95% Customer Retention rate Meet or exceed enhancement Sales goals Present to clients timely renewal proposals Develop relationships with client as to become their Resource Person for all their exterior needs Develop and maintain a routine site inspection schedule Ensure clear communication of expectations from the customer are passed along to production Provide input to production of the status of staff and operations Setting and maintaining clear expectations for quality of landscape care Verify the use of proper horticultural practices to ensure quality care by following inspection process Qualifications Have a minimum of 3 years experience in Account Management Minimum of 5 years in the landscaping or similar service industry Advanced horticultural knowledge with local plant and turf species and requirements Excellent interpersonal skills to relate to a variety of customer types Be a disciplined self starter focused on accomplishing personal and team goals Be able to communicate clearly with homeowners and customers Have exceptional time management and organizational skills Have a valid North Carolina driver's license Must really enjoy working in a fast pased environment that thrives on poking fun and joking around while accomplishing our individual and team goals. We have FUN everyday!
    $69k-95k yearly est. 1d ago
  • Senior Data Privacy Consultant

    Infosys 4.4company rating

    Consultant Job In Richmond, VA

    Infosys is seeking Senior Data Privacy Consultant with strong hands-on experience in SQL. The position will primarily be responsible interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation and Design. You will play an important role in creating the high-level design artifacts. You will also deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: Candidate must be located within commuting distance of Richmond, VA OR Stamford, CT or be willing to relocate to the area Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education At least 7 years of experience with Information Technology At least 5 years of experience in data disciplines, with at least 3 years in relevant advisory roles in any of the following areas : - Data Warehouse strategy definition or solution design, Data Governance solution design & implementation - Data security solution design & implementation - BI & Analytics Assessment, Solution Architecture Blue Print , Implementation Roadmap Creation, At least 3 years of experience in direct customer interfacing experience, data management related experience such as data analysis, data governance, enterprise information management, data modeling and data quality management. At least 2 years of experience in one of the below: - Data Privacy , compliance or data governance implementation - Data protection & data security measures (encryption, anonymization etc.) At least 2 years of experience on any one of data governance, data catalogue, data discovery and data security tools like OneTrust, BigId, Collibra, TrustArc, etc. At least 2 years of experience in SQL/PL SQL experience for data analysis, report generation, data profiling and reverse engineering. Preferred Qualifications: Should be able to work independently with business stakeholders to understand and evaluate data privacy & security requirements of our clients Should be able to work closely with business and data stakeholders to understand and document business requirements, create a plan for delivering the artifacts & lead the team to create and deliver the artifacts as per the project requirements 2 years of experience in Designing and implementing data privacy & security programs for different clients. Should have experience in working with multi-disciplinary teams and collaborate with business, subject matter experts and delivery teams to develop strategic business solutions. Work on data privacy & security related RFPs, proactive pitches and developing collaterals to showcase capabilities. Document and communicate the proposed solution via creation of compelling business cases Strong communication and collaboration skills to work effectively with functional teams and stakeholders The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in leading the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver outstanding levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability. To learn more about Infosys and see our perspectives in action please visit us at ***************
    $84k-101k yearly est. 8d ago
  • System Analyst

    Pyramid Consulting, Inc. 4.1company rating

    Consultant Job In McLean, VA

    Immediate need for a talented System Analyst. This is a 03+ Months Contract opportunity with long-term potential and is located in McLean, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:24-48553 Pay Range: $50 - $55/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Interaction with requesters of new technologies to assist in assigning or processing of their requests. Execution of image scanning through Docker/BlackDuck and image promotion for Software Container Images (for which training will be provided). Managing SharePoint workflows, including assignment and tracking of solution architecture reviews. Coordination with architects throughout the organization to ensure governance processes are followed appropriately. Attending governance forums and documenting minutes. Key Requirements and Technology Experience: Skills-System Analysis, Analytical skills, Portfolio Management. Bachelor's degree in computer science, Information Technology, Engineering, or a related field. Knowledge of enterprise architecture as well as working knowledge of application architecture. General understanding of technical governance practices General understanding/knowledge of enterprise architecture domains: Platform Data Infrastructure Information Security Ability to assess complex systems, identify potential risks, and make informed decisions. Ability to assess information objectively and provide effective challenge, as needed. Ability to identify opportunities for process improvements or enhancements. Excellent written and verbal communication skills, with the ability to convey complex concepts to both technical and non-technical audiences. Experience in preparing reports (PowerBI, Tableau, Excel), presenting findings, and facilitating discussions with stakeholders. Strong organizational skills with the ability to manage multiple priorities and meet deadlines. Detail-oriented with a focus on documentation and process improvement. Ability to adapt to evolving technologies and changing business needs. Open to continuous learning and professional development in governance practices. Strong interpersonal skills, with the ability to work effectively in cross-functional teams. Experience in stakeholder management and collaboration with business units, IT teams, and external partners. Familiarity with project management methodologies (Agile, Waterfall, etc.) and tools (JIRA, Confluence, etc.). Experience in managing and coordinating governance activities across different teams and projects. Our client is a leading Financial services Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $50-55 hourly 8d ago
  • Mold Assessment Consultant

    Fusion Environmental Group

    Remote Consultant Job

    Fusion Environmental Group LLC is looking for a motivated and dedicated Mold Assessment Consultant to join our team on a full-time basis. In this role, you will play a key part in safeguarding the health and well-being of our clients by conducting thorough mold assessments and offering expert guidance on remediation strategies. Role Description As a Mold Assessment Consultant, your main responsibility will involve carrying out on-site assessments to identify mold presence in both residential and commercial properties. You will be tasked with collecting samples, analyzing data, and preparing detailed reports outlining your findings and recommendations for mold remediation. This position calls for keen attention to detail, exceptional communication skills, and a firm commitment to upholding industry standards and regulatory requirements. This is a hybrid role working onsite performing inspections and working from home to complete report-writing and data analysis. Key Responsibilities - Perform mold assessments in compliance with industry standards and regulations - Gather samples for analysis and interpretation - Analyze data and produce comprehensive reports for clients - Clearly and professionally communicate findings and recommendations to clients - Collaborate with team members to ensure the delivery of high-quality and timely services - Stay abreast of industry developments and best practices in mold assessment and remediation Qualifications - Licensed as a mold assessment consultant in the state of Texas or the ability to obtain licensure - Bachelor's degree in environmental science, biology, or a related field is preferred - Certification in mold assessment (e.g. CMI, CIAQM) is a plus - Previous experience in mold assessment or environmental consulting - Strong analytical skills and meticulous attention to detail - Excellent written and verbal communication skills - Capable of working independently and as part of a team - Familiarity with industry standards and Texas state regulations and guidelines Salary Range: $50,000 to $75,000 annually Fusion offers paid holidays plus PTO, sick time, and 2 volunteer days per year along with health insurance. Fusion Environmental Group LLC is an equal opportunity employer that values diversity and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We adhere to all regulations regarding the prohibition of inquiring about criminal backgrounds during the hiring process. If you are enthusiastic about making a positive impact in the environmental sector, we invite you to apply for the Mold Assessment Consultant position with our team. Join us in creating healthier and safer living environments for our clients.
    $50k-75k yearly 16d ago
  • Business Process Consultant

    Hexaware Technologies 4.2company rating

    Consultant Job In Reston, VA

    At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a global trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Senior Appian Developer Reston, VA Business Process Management hands-on experience in Appian Job Description: 10+ years of Business Process Management hands-on experience in Appian Appian Level 1 “Associated Developer Certified” is a MUST for Hands on experience in Appian implementations - process design, Expression rules, SAIL form design, design patterns, CDTs, Records, Reports. Possesses good knowledge of best practices suggested by Appian in designing the solution. Experience in developing role-based systems by providing access to proper group types. Experience in creating Connected System, Integration, and web APIs. Experience with Appian 22.X and above Experience with multiple integrations with external systems Ability to monitor processes and debug issues in SAIL interfaces. Ability to write test plans for expression rules. Database knowledge on handling tables, views, and stored procedure. Sound understanding of server-side properties used by Appian and their relevant use. Handling Appian Packaging and deployment (CI/CD). Build/consumption of WEB/SOAP/REST services. Hands- On Experience in writing Appian Plugins (includes Smart Services, Function Plugins and Servlet Plugins), Connected Systems and Component UI Plugins (Preferred) Experience with Embedded SAIL and Appian Portals. Equal Opportunities Employer: Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.
    $76k-100k yearly est. 15d ago
  • Workday Prism Consultant

    Droisys 4.3company rating

    Consultant Job In Reston, VA

    Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction. Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters. Droisys is seeking Workday Prism Consultant job offering Hybrid Work for a long-term job opportunity in Reston, VA area of the USA. Here are the job details Job Title Workday Prism Consultant Location Reston, VA [Hybrid Work] Duration Long Term Pay Rate $65/hr on C2C Job Description · Expert in developing complex Workday Prism Pipelines and handling high volumes of data in and out of Workday Prism Analytics · Extensive hands-on experience in Prism Transformations such as Unpivot, Group by, Filter, Rank · Good understanding of Data Change Tasks (DCTs) to perform CRUD operations · Hands-on Experience in creating Custom Organizations, Base Data Sets, Derived Datasets · Candidate should have good development skills, experience, and knowledge on Java · Able to understand business requirements, develop and deliver code in a fast-paced environment · Self driven, quick learner, expected to be productive sooner. Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.
    $65 hourly 8d ago
  • SAP Materials Management Consultant

    Interex Group

    Consultant Job In Virginia

    SAP MM Consultant - On-site - *Security Clearance Required* We are sourcing for a leading client specializing in innovative SAP solutions for the energy sector. Our commitment to excellence and cutting-edge technology has positioned us as a trusted partner for major organizations. They are seeking a highly skilled Senior SAP MM Consultant to join them in delivering exceptional results. Key Responsibilities: Lead SAP MM implementations, upgrades, and enhancements. Provide expert guidance on best practices for procurement and materials management processes. Collaborate with cross-functional teams to understand business requirements and translate them into SAP solutions. Conduct system configuration, testing, and user training. Serve as a subject matter expert for SAP MM modules, providing ongoing support and troubleshooting. Collaborate closely with the client's stakeholders to understand business requirements, objectives, and constraints. Requirements: Active security clearance with the Energy Department is required. Bachelor's degree in computer science, information systems, or a related field. Extensive knowledge of SAP MM functionalities, including procurement, inventory management, and logistics. SAP certification preferred. Excellent communication and interpersonal skills. Willingness to travel to client sites as needed (up to 50%). Why Apply: Opportunity to work on cutting-edge SAP projects in the energy sector. Collaborative and supportive team environment. Competitive compensation package. Professional development opportunities to enhance your skills and advance your career. Note: This position requires 100% on-site presence and travel between Virginia and Tennessee office locations. Candidates must possess an active security clearance with the Energy Department. Travel to client sites is a requirement for this role.
    $87k-120k yearly est. 14d ago
  • System Analyst

    Keenlogic

    Consultant Job In Alexandria, VA

    KeenLogic is currently looking for a talented and self-motivated Mid Systems Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position is remote and full-time, Monday-Friday. Description: Analyze client business applications and data to recognize, correct, and/or report malfunctions to appropriate personnel. Identify and capture relevant data related to the issue to assist Tier III engineers when items need to be escalated. Communicate with employees and contractors; displaying strong customer service skills, using professionalism, tact and diplomacy at all times in order to answer support calls; and coordinate with vendors on items that need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests for service into a call support database as part of daily tasks. Highly proficient in identifying error messages and conditions in order to troubleshoot routine and recurring problems with customer's business applications. Candidate must be able to understand, analyze, and become proficient with custom business applications to be able to assist both client users and client customers with training (How do I do…) and issues (break/fix/performance issues) for these applications. Assist clients to resolve complex technical problems with account /applications. Log, track, and follow-up with clients to ensure inquiries were resolved through Siebel ticketing. Qualifications: Bachelor's and 3 years' experience Required Skills: 3+ years of experience providing phone and/or in-person support for business application (Analysis, Diagnosis, Remediation, Testing, Performance Analysis) 3+ years of experience with standard Windows OS applications and MS Office applications 3+ years of customer service experience 1+ years of Requirements Definition/Analysis Desired Skills: ITIL Service Management Business Application Training User Acceptance Testing Troubleshooting experience Responsibilities include: Assist the team with taking help desk calls, emails, and support to team members as needed. Act as liaison between clients and support groups in resolving issues. Communicate issues and concerns with team leads and other support groups. Provide Tier I/II Support for custom business applications (Diagnosis/Remediation, Access (password) Setup/Unlock/Reset, Application Install/Removal, Performance Tuning) Document tickets providing detailed information that can be handed off to the agency Tier III team. Perform help desk support for a variety of office automation, telecommunications, and visual information hardware and software. Setup new user accounts with enterprise email Suggest articles for knowledge base to assist other technicians and clients alike, to improve help desk efficiency. Participate in Problem Management for repetitive error conditions and messages and respond to the customer accordingly. Coordinate customer reported outages of networks and systems with the supervisor in order to get a notification out to the customers and get immediate action started by the appropriate specialist. Candidates may be asked to provide input into Knowledge Management systems or provide application requirements for system enhancements. Proficient Microsoft Office Suite, Siebel, RightNow ticketing, Hyena, Active Directory, Aternity Management, Adobe, Firefox/Internet Explorer, and other software installs. Advanced troubleshooting with remote assistance such as Citrix, RCN, Fast Access, & Web VPN
    $65k-85k yearly est. 8d ago

Learn More About Consultant Jobs

Consultant Jobs By State

Consultant Jobs By City

Browse business and financial jobs