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What does a Consultant do?

Updated June 25, 2024
8 min read
Quoted Experts
Erik Johnson Ph.D.,
Dr. Haris Alibašić Ph.D., MPA
What does a Consultant do

Consultants are individuals who were tapped by a company or an organization to work on a specific activity, depending on their field of expertise. They act as guides for the organization in undertaking projects that are related to their field. Consultants would usually assist organizations in planning, often giving advice when the need arises. They would, at times, take the lead in activities that involve data gathering and interpretation of data gathering results so that they can provide solid recommendations on actions that the organization may undertake. They may also guide the organization in implementing any changes brought about by their consultancy and in evaluating the effectiveness of the changes.

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Consultant responsibilities

Consultants play a crucial role in analyzing and improving business processes. They are often tasked with managing software implementation projects to enhance business operations, as well as providing statistical analysis to optimize profitability. Dr. Haris Alibašić, Associate Professor at the University of the West, emphasizes the importance of effective communication for consultants, stating, "Being able to communicate effectively is an indispensable skill." consultants also engage in due diligence for acquisition viability, manage budget and financial reporting, and develop training manuals. They may also implement technology change adaptation processes, work with emerging open-source technologies, and manage cloud infrastructure automation.

Here are examples of responsibilities from real consultant resumes:

  • Lead IIS tuning to get the maximum through put.
  • Manage daily data operations and customer support for SaaS web application products in Linux.
  • Manage several contractors in the development and coding of DB2 interface programs, as well as modification of the package software.
  • Manage operational incidents and changes to consistently meet SLA compliance
  • Introduce Jenkins to help automate manual deployments to multiple environments.
  • Design and code windows service to automate NRA applications email distribution.
  • Orchestrate the implementation, deployment and upgrades of SaaS web application products on Linux.
  • Develop a DFC utility using Java to export the HGS EDMS documents with metadata in xml form to file share.
  • Specialize in real estate leasing and management including all aspects of site acquisition, RFP response preparation, and contract negotiations.
  • Prepare the UI design documents.
  • Azure base infrastructure to upload files from separate clients.
  • Assist in provisioning of broadband internet access for clients.
  • Update visio diagrams, setting up use cases for the team.
  • Support ZIMS team in stages of development, integration with CRM and release.
  • Gather requirements for recommend purchases for new SAN equipment including storage systems, and switches.

Consultant skills and personality traits

We calculated that 10% of Consultants are proficient in Customer Service, Strong Analytical, and Project Management. They’re also known for soft skills such as Interpersonal skills, Problem-solving skills, and Time-management skills.

We break down the percentage of Consultants that have these skills listed on their resume here:

  • Customer Service, 10%

    Develop rapport with customer to provide an ongoing relationship that provides excellent customer service and future referrals of possible customers.

  • Strong Analytical, 7%

    Risk management consulting requiring strong analytical knowledge and attention to detail in order to comply with federal and state policies/procedures.

  • Project Management, 6%

    Advised professional services team on project management best practices and led the development of standardized project management methodology for new products.

  • C++, 5%

    Participated in development of a mobile network management application on Linux in C++.

  • C #, 5%

    Worked in MVC pattern and Entity Framework in C #.

  • Java, 5%

    Developed java based GUI and command line knowledge management clients for server installation validation and remediation.

"customer service," "strong analytical," and "project management" are among the most common skills that consultants use at work. You can find even more consultant responsibilities below, including:

Interpersonal skills. The most essential soft skill for a consultant to carry out their responsibilities is interpersonal skills. This skill is important for the role because "management analysts work with managers and other employees of the organizations for which they provide consulting services." Additionally, a consultant resume shows how their duties depend on interpersonal skills: "leveraged deep knowledge of hr policies and employment law, as well as, strong interpersonal and communication skills. "

Problem-solving skills. Another soft skill that's essential for fulfilling consultant duties is problem-solving skills. The role rewards competence in this skill because "management analysts must be able to think creatively to solve clients’ problems." According to a consultant resume, here's how consultants can utilize problem-solving skills in their job responsibilities: "created end-to-end business solution using j2ee technologies - java beans, jdbc, struts, dao. "

Time-management skills. consultants are also known for time-management skills, which are critical to their duties. You can see how this skill relates to consultant responsibilities, because "management analysts often work under tight deadlines and must use their time efficiently to complete projects on schedule." A consultant resume example shows how time-management skills is used in the workplace: "developed accounting and collection time series object (oracle bi time-series functions) for comparing the billings, collections and adjustments. "

Analytical skills. A big part of what consultants do relies on "analytical skills." You can see how essential it is to consultant responsibilities because "management analysts must be able to interpret information and use their findings to make proposals." Here's an example of how this skill is used from a resume that represents typical consultant tasks: "developed a j2ee front-end that uses sqlserver database for data warehouse business intelligence reporting. "

Communication skills. A commonly-found skill in consultant job descriptions, "communication skills" is essential to what consultants do. Consultant responsibilities rely on this skill because "management analysts must be able to convey information clearly in both writing and speaking." You can also see how consultant duties rely on communication skills in this resume example: "developed (a)synchronous communication to java server using tibco ems & spring web services. "

All consultant skills

The three companies that hire the most consultants are:

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Compare different consultants

Consultant vs. Program management consultant

A program management consultant is responsible for analyzing project requirements based on clients' specifications, developing quality improvement techniques, and reviewing project deliverables. Program management consultants work closely with the project team to identify project initiatives and resolve complexities that may arise. They also inspect the resources and materials to be utilized during the project and determine cost-reduction processes without compromising quality and efficiency. A program management consultant coordinates with the clients for progress updates and informs them of any plan adjustments as needed.

We looked at the average consultant salary and compared it with the wages of a program management consultant. Generally speaking, program management consultants are paid $22,245 higher than consultants per year.While their salaries may differ, the common ground between consultants and program management consultants are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like customer service, strong analytical, and project management.

While similarities exist, there are also some differences between consultants and program management consultant. For instance, consultant responsibilities require skills such as "c++," "c #," "java," and "financial statements." Whereas a program management consultant is skilled in "management program," "healthcare," "scrum," and "client facing." This is part of what separates the two careers.

Program management consultants tend to make the most money working in the technology industry, where they earn an average salary of $107,612. In contrast, consultants make the biggest average salary, $85,405, in the technology industry.program management consultants tend to reach similar levels of education than consultants. In fact, program management consultants are 2.9% more likely to graduate with a Master's Degree and 1.0% less likely to have a Doctoral Degree.

Consultant vs. Senior management consultant

A senior management consultant is an experienced professional who is in charge of a team of management consultants to help an organization solve issues, maximize growth, and improve business performance. Senior management consultants must conduct company research so that they can better understand the organization. They prepare business proposals and presentations as well as identify issues to form hypotheses and solutions. Senior management consultants must also implement recommendations or solutions and ensure that an organization receives the necessary assistance to carry it all out.

On average, senior management consultants earn a $49,347 higher salary than consultants a year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both consultants and senior management consultants have skills such as "customer service," "strong analytical," and "project management. "

In addition to the difference in salary, there are some other key differences worth noting. For example, consultant responsibilities are more likely to require skills like "c++," "c #," "financial statements," and "data analysis." Meanwhile, a senior management consultant has duties that require skills in areas such as "analytics," "portfolio," "business analysis," and "risk management." These differences highlight just how different the day-to-day in each role looks.

On average, senior management consultants earn a higher salary than consultants. Some industries support higher salaries in each profession. Interestingly enough, senior management consultants earn the most pay in the technology industry with an average salary of $135,771. Whereas consultants have higher pay in the technology industry, with an average salary of $85,405.Average education levels between the two professions vary. Senior management consultants tend to reach higher levels of education than consultants. In fact, they're 5.5% more likely to graduate with a Master's Degree and 1.0% less likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for Consultants in the next 3-5 years?

Erik Johnson Ph.D.Erik Johnson Ph.D. LinkedIn Profile

Assistant Professor of Economics, Carthage College

Two technologies are likely to become more critical in the next 3-5 years: First, much more videoconferencing and remote meetings are likely here to stay. Be sure you can communicate effectively through these mediums. Secondly, using large amounts of numerical and textual data will become increasingly crucial for businesses and policy analysis. Learning how to sift through these data and glean insights from them are likely essential skills to develop and will allow you to grow in your career.

Consultant vs. Senior business consultant

A senior business consultant specializes in performing research and analysis to optimize business processes. Their responsibilities revolve around coordinating with different departments to gather necessary data, devising strategies to reduce cost, assess risks, and identify the strength and weaknesses of operations to recommend solutions. They may also train and mentor junior consultants, produce progress reports and presentations, and assist clients through calls and correspondence. Furthermore, as a consultant, it is essential to adhere to the company's policies and regulations, including its vision and mission.

On average scale, senior business consultants bring in higher salaries than consultants. In fact, they earn a $26,272 higher salary per year.consultants and senior business consultants both have job responsibilities that require similar skill sets. These similarities include skills such as "strong analytical," "project management," and "hr," but they differ when it comes to other required skills.

The required skills of the two careers differ considerably. For example, consultants are more likely to have skills like "customer service," "c++," "c #," and "java." But a senior business consultant is more likely to have skills like "healthcare," "sr," "analytics," and "business analysis."

Senior business consultants make a very good living in the professional industry with an average annual salary of $111,128. On the other hand, consultants are paid the highest salary in the technology industry, with average annual pay of $85,405.When it comes to education, senior business consultants tend to earn similar degree levels compared to consultants. In fact, they're 4.2% more likely to earn a Master's Degree, and 1.5% more likely to graduate with a Doctoral Degree.

Consultant vs. Implementation consultant

An implementation consultant is an individual who travels to various job sites to help clients with the installation of different software and hardware solutions. Implementation consultants must be knowledgeable of the software application so that they can conduct training sessions for internal and external customers. They develop system teaching aids such as training handbooks, demonstration models, and multimedia visual aids. Implementation consultants must also obtain technical certification, particularly on the specific software and hardware they install.

Implementation consultants tend to earn a higher pay than consultants by an average of $1,283 per year.While their salaries may vary, consultants and implementation consultants both use similar skills to perform their duties. Resumes from both professions include skills like "customer service," "strong analytical," and "project management. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "c++," "c #," "financial statements," and "business process" are skills that commonly show up on consultant resumes. On the other hand, implementation consultants use skills like technical support, implementation process, client facing, and custom reports on their resumes.implementation consultants enjoy the best pay in the pharmaceutical industry, with an average salary of $90,837. For comparison, consultants earn the highest salary in the technology industry.The average resume of implementation consultants showed that they earn similar levels of education compared to consultants. So much so that theyacirc;euro;trade;re 3.4% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 2.1%.

Types of consultant

Updated June 25, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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