Business Process Support Consultant
Consultant job in Alpharetta, GA
Job Title: Business Process Support Consultant
Job Country: United States (US)
Here at Avanos Medical, we passionately believe in three things:
Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.
At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.
Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit ***************
Essential Duties and Responsibilities:
The incumbent is responsible for the overall quality of the Global Customer Service Processes and adoption within the teams, identifying and improving business processes as well as providing user support and training to the Global Customer Service teams. This role will provide guidance to Business Process Support Analysts and feedback to Customer Service leadership around individual contributor performance to standards. This individual would also act as a key resource for data mining and analytics related to order management.
Key Responsibilities:
Provide functional and technical expertise for the Order Management systems and other related projects/initiatives, ensuring that capabilities, limitations, and risks are effectively communicated to the teams
Coordinate with IT on system enhancements and testing for SAP and other order management systems
Identify and lead continuous improvement efforts and implement process changes that create resource capacity or cost savings by collaborating with cross-functional teams across the supply chain including Customer Care, Distribution, Planning, Sales, and Marketing
Management of Global Customer Service continuous education program defining training requirements for Customer Service roles and ensuring compliance.
Drive compliance to best practices and standard business processes in Customer Service including the development, communication, training and ongoing updates of policies and procedures.
Analyze data and reports to identify improvement opportunities, noncompliance issues or further training or development needs.
Your qualifications
Required:
Bachelor's Degree or equivalent business experience required
5+ years' experience in Customer Service, Distribution, Logistics, or related field
Experience in SAP systems and processes
Experience in SFDC systems and processes
Self-starter with ability to work with little work direction
Ability to troubleshoot complex issues, set priorities, and manage projects
Strong communication and collaboration skills, specifically in a training environment
Preferred:
3+ years' experience in SAP systems and processes
3+ years' experience in SFDC systems and processes
Knowledge and previous application of Continuous Improvement and/or LEAN principles
Health Care industry experience preferred
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Salary Range:
The anticipated average base pay range for this position is $96,000.00 - $112,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted.
Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here
Join us at Avanos
Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world.
Make your career count
Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits.
Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting.
Avanos also offers the following:
benefits on day 1
free onsite gym
onsite cafeteria
HQ region voted 'best place to live' by USA Today
uncapped sales commissions
Business Consultant
Consultant job in Atlanta, GA
Are you an emerging professional or looking for an exciting career change? This might be the perfect role for you! If you love the idea of constant travel for work, read below:
THIS ROLE: SI's Business Consultant position allows a lot of variety when it comes to what the day-to-day may look like. Working days consist of traveling to client's offices across the US, Canada, Puerto Rico, and possibly other countries, delivering presentations to clients educating them on the industry's best practices for private practice growth, or maybe just enjoying the city you're in before you head home or to your next destination! Occasionally your services will be required to work in our larger events in Atlanta, Phoenix, and Las Vegas among others, and we love bringing our team in to our Headquarters in Alpharetta, GA at least twice a year. Just as we teach our clients to invest in their teams, we will do the same for you when you join The Scheduling Institute.
SI CAREERS PAGE APPLICATION LINK: **************************************************************************
REQUIREMENTS:
Ability and desire to travel domestically and abroad 95% of the time
Excellent presentation skills - strong computer skills and previous experience with Apple products and Microsoft Office programs (Word, Excel, PowerPoint) is a must
Superb ability to engage and connect with groups while delivering comprehensive material and content
During the training presentation you must be able to coordinate, develop, implement and deliver effective classroom-style training
Create and deliver effective ways to test employee readiness throughout presentation to ensure they are learning the concepts
Degree in related field or equivalent experience
Proven track record of being punctual and reliable - superior verbal and written communication skills
SKILLS AND ABILITIES:
Must be able to think on your feet, troubleshoot and address objections and be a creative problem solver
Must be comfortable and confident dealing with clients at all levels of the organization from entry-level employees to CEOs
Ability to set goals and create a plan to achieve them, including individual sales goals
Demonstrate creativity, resourcefulness and integrity
Make recommendations to the practice owner/doctor about their next steps with Scheduling Institute that will continue to grow their business
Complete all required pre-training duties as well as post training measurements and assessments.
Continuously evaluate training materials and curriculum and work closely with your team leader and other trainers to continue improving and developing needed materials
Must be able to work independently and as a member of a team
Excellent follow-up and follow-through skills; complete assignments in a timely manner
Must be driven to provide an outstanding customer experience
COMPENSATION:
Base salary plus competitive, performance-based incentives with the possibility of making 6 figures within 3 years
COMPANY BACKGROUND: Over 28 years ago, our Founder and CEO, Jay Geier, discovered the concept and new patient generation secret that became the Scheduling Institute. For more than 28 years, the Scheduling Institute has been teaching doctors and their staff worldwide a unique process for new patient generation and practice expansion that has revolutionized the industry. It leads to extraordinary growth, higher income, and exceptional quality of life. The Scheduling Institute is a very successful business designed to help doctors turn their practice into a very successful and profitable business by leveraging an asset that already exists within the practice - the team.
Solutions Consultant
Consultant job in Smyrna, GA
Bachelor's degree in one of the following fields: Industrial Design, Manufacturing Engineering, Computer Science / related area is required. Master's degree is a strong plus.
A minimum of three (3) years' experience as a solution consultant or technical training specialist in a related industrial equipment environment is required. 5-7+ years' experience is strongly preferred
Ability to read, write and speak English is required, as all technical materials and technical support from France are in English. Fluency in Spanish is strongly preferred.
POSITION QUALIFICATIONS:
Industry knowledge in Fashion, Automotive, or Furniture Manufacturing, in terms of strategy, business evolutions & challenges and common operational issues is preferred
Strong understanding of design-to-manufacturing processes, including CNC machining, pattern making, and digital prototyping.
Proven experience with CAD/CAM software
Capability to share and transfer relevant knowledge to satisfy customer needs, both in terms of technical & tactical skills
Capability to define and manage the business goals and scope of change initiatives
Capability to investigate, evaluate, analyze and classify data
Familiar with CNC cutting, robotics applications, and software applications dedicated to fashion, furniture or automotive industries, and has a strong working knowledge of the product process within this industry
Excellent interpersonal and communication skills
High level of process analysis skills to work with senior level decision makers
Knowledge of ERP Integration / APIs or equivalent is an advantage
Ability to cope with pressure (without comprising standards) by being well organized with strong time management skills.
Solid organizational skills, a team player, with good business acumen.
Good critical thinking, reasoning, evaluating (profitability/risk), problem solving, decision making, analyzing.
Adaptability to various situations, cultures, and technical environments.
TRAVEL:
~75% travel per month to customer sites within the US and North America, as well as Corporate HQ Offices
Physical AI Engineering & Strategy, Senior Consultant
Consultant job in Alpharetta, GA
Our client, a leading financial services company is hiring a Physical AI Engineering & Strategy, Senior Consultant on a long-term contract basis.
Pay is $90-$100/hr + W2. DOE.
Job ID 83255
A Critical requirement for a unique skill set that is not currently available internally at Specifically, we are seeking an AI specialist with expertise in programming robot dogs and humanoids from the Chinese manufacturer, Unitree, and proficiency with NVIDIA Omniverse. Merely having experience with robots will not be sufficient for this role.
The team is in the process of establishing various AI labs, primarily located in Alpharetta, though we are open to considering other locations as well. This position is intended to be a permanent role, and we are looking for a long-term commitment.
The Opportunity
Our Artificial Intelligence and Data team is at the forefront of integrating cutting-edge technology with physical systems. As a Senior Consultant in Physical AI, you will collaborate closely with clients and interdisciplinary teams at to develop innovative solutions that leverage the power of robotics, software, and open-source technologies. This role offers a unique opportunity to engage in continuous learning and research, driving advancements in how businesses utilize AI across various industries. You will be instrumental in shaping the future of Physical AI, with the chance to influence new methodologies and technologies that address complex challenges.
Key Responsibilities
In this role, you will be responsible for delivering state-of-the-art Physical AI solutions. Your key responsibilities will include:
• Developing and implementing scalable demos that highlight the integration of software and hardware in Physical AI applications.
• Showcase innovations and speak at -hosted events, including innovation summits & technology showcases.
• Conduct analytics and monitor market trends to inform solution development, identify emerging opportunities, and position the teams capabilities strategically within the evolving Physical AI landscape.
• Utilizing strong knowledge of the NVIDIA ecosystem to design and execute solutions that meet stakeholder needs.
• Leading development in robotics, focusing on kinetics, perception, and decision making to enhance operational efficiency and safety.
• Collaborating with a variety of stakeholders to understand requirements and provide technical leadership throughout the project lifecycle.
Skills and Attributes for Success
To thrive in this role, you will need a combination of technical expertise and strong interpersonal skills. Key attributes include:
• A passion for innovation and a proactive approach to problem-solving.
• Excellent communication skills to effectively convey complex concepts to diverse audiences.
• Strong analytical skills to guide project direction and decision-making.
• Ability to build and maintain relationships with clients and team members, fostering a collaborative environment.
• A commitment to delivering high-quality client services and continuous improvement.
To Qualify for the Role, You Must Have
• A Bachelors degree in a relevant field (e.g., Robotics, Computer Science, Mechanical Engineering, Electrical Engineering).
• 3-6 years of full-time working experience in Robotics, Digital Twin, and Computer Vision/Deep Learning/Reinforcement Learning.
• Proven experience in developing and implementing scalable AI systems that integrate software and hardware components effectively.
• Strong proficiency in programming languages such as Python, C++, or Java, with hands-on experience in robotics frameworks (e.g., ROS) and simulation environments (e.g., Isaac Sim).
• Extensive knowledge of the NVIDIA ecosystem, including experience with their offerings and implementation strategies for robotics and AI applications.
• Solid understanding of robotic systems, including kinematics, dynamics, control algorithms, and sensor integration (e.g., LIDAR, cameras).
• Familiarity with machine learning techniques and algorithms, particularly in the context of robotics, automation, and decision-making processes.
• Experience designing, building, and maintaining robotics systems and digital twin models, with a focus on real-time data integration and simulation.
• Proficiency in using data manipulation and analysis tools (e.g., Pandas, NumPy) to derive insights from sensor data and simulations, along with experience in popular ML frameworks such as TensorFlow or PyTorch.
• Experience with DevOps tools (e.g., GIT, Azure DevOps) and Agile methodologies (e.g., Jira) to develop and deploy analytical solutions with multiple features, pipelines, and releases.
• Excellent communication skills to clearly convey findings, recommendations, and opportunities for improvement to clients and team members.
• Willingness to travel as needed to engage with clients and stakeholders.
Ideally, Youll Also Have
• An advanced degree (Masters or Ph.D.) in Robotics, Computer Science, Mechanical/Aerospace Engineering, Electrical Engineering, or a related quantitative field; graduate school years can substitute for some industry experience.
• Previous experience in research projects related to robotics, automation, or digital twin technologies, including contributions to academic journals or conferences that showcase research findings and technical expertise.
• Proficiency in computer vision techniques and libraries (e.g., OpenCV) for object detection, tracking, and recognition, with practical applications in robotics.
• Experience in designing and implementing control systems for robotic applications, including PID controllers, state-space control, and adaptive control techniques.
• Ability to develop and optimize algorithms for tasks such as path planning, motion planning, and decision-making in robotics, enhancing system performance and efficiency.
• Familiarity with Hardware-in-the-loop (HIL) testing techniques to validate the performance of robotic systems in real-time by integrating hardware components with simulation models.
• Strong understanding of and/or interest in Agentic AI and Generative AI, with the ability to explore and implement innovative applications in these areas.
• Experience with Cosmos or similar data management platforms to facilitate the integration and analysis of large datasets in AI applications..
QAD Functional Consultant
Consultant job in Kennesaw, GA
Experience: 6-8 years in QAD SE (2014) application support in production environments.
Functional: Solid understanding of core modules - Manufacturing, Sales, Purchase, Inventory, and Financials (basic GL impact awareness).
Technical (nice-to-strongly preferred depending on level):
Progress OpenEdge (ABL/4GL) basics for analysis and controlled fixes.
Exposure to QAD .NET UI and personalization/configuration (2014 era).
Tools: Ticketing systems (ServiceNow).
Soft Skills: Strong communication, stakeholder management, analytical and root-cause skills; ability to work under pressure during critical business windows.
Roles & Responsibilities
Provide L2/L3 support for QAD SE 2014 across modules such as Manufacturing, Inventory, Procurement, Order Management, Shipping.
Own incident, service request, and problem tickets: triage, troubleshoot, resolve, and document with clear RCA and preventive actions.
Support month-end/quarter-end/year-end close processes, including MRP runs, cost rollups, and inventory reconciliations.
Perform user access reviews with Client (roles, menus, security), and master data support (Items, BOMs, Routings, Sites, Suppliers, Customers).
Execute data corrections safely using approved procedures.
Coordinate and validate patches, service packs, and minor releases-manage lower environments (Test), deployment plans, and UAT sign-offs.
Create and maintain SOPs, knowledge articles, runbooks, and support documentation.
Oracle Cloud / Fusion Consultant with SRE exp
Consultant job in Atlanta, GA
Hi
Job Title: Oracle Cloud / Fusion Consultant with SRE exp
Duration: 12 months
Looking for a highly skilled and experienced Oracle SRE to join our GPC team. The SRE will ensure the reliability, scalability, performance, and security of Oracle Fusion Cloud applications. Emphasis will be on Customer Relationship Management (CRM), Supply Chain Management (SCM), Financials, and Procurement modules.
The SRE will use their understanding of Oracle Fusion architecture and SRE practices to optimize the Fusion environment. The goal is to minimize downtime and improve the user experience for key business functions.
Required Skills and Qualifications:
• 5+ years of experience in Site Reliability Engineering (SRE) or a related field, with a focus on enterprise applications.
• Experience managing and optimizing complex IT systems, preferably in an Oracle Fusion Cloud environment.
• In-depth knowledge and hands-on experience with Oracle Fusion Cloud applications, particularly in Customer, SCM, Financials, and Procurement modules.
• Proficiency in coding/scripting languages such as Python, Java, JavaScript, Bash, or PowerShell.
• Experience building cloud services as IAC
• Understanding of networking concepts and distributed systems architecture.
• Experience with databases, including SQL and PL/SQL.
• Familiarity with CI/CD pipelines, deployment automation, and monitoring tools.
• Problem-solving, analytical, and troubleshooting skills.
• Communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
Nice to Have:
• Experience with Oracle Cloud Infrastructure (OCI).
• Knowledge of specific Oracle Fusion module certifications.
• Experience with configuration management tools like Chef or Ansible.
• Familiarity with monitoring and observability tools like Splunk, NewRelic, or Grafana.
• Experience with containerization technologies like Kubernetes.
If interested, Please share below details with update resume:
Full Name:
Phone:
E-mail:
Rate:
Location:
Visa Status:
Availability:
SSN (Last 4 digit):
Date of Birth:
LinkedIn Profile:
Availability for the interview:
Availability for the project:
Senior Consultant - Physical AI (Robotics, Digital Twin, NVIDIA/Isaac)
Consultant job in Alpharetta, GA
The Opportunity
Join a cutting-edge Artificial Intelligence & Data team where robotics, software engineering, and real-world systems intersect. As a Senior Consultant in Physical AI, you will collaborate with clients and interdisciplinary teams to design next-generation solutions that merge AI with physical systems.
This role is ideal for engineers passionate about robotics, digital twins, computer vision, and NVIDIA's ecosystem-professionals who want to innovate and shape the future of Physical AI.
What You'll Do
✔ Build and deploy scalable Physical AI demos and solutions integrating hardware + software
✔ Present innovations at technology showcases, summits, and client events
✔ Analyze market trends to guide solution strategy and identify new opportunities
✔ Apply deep expertise in the NVIDIA ecosystem (Isaac Sim, Jetson, Omniverse)
✔ Lead robotics development across kinematics, perception, control, and decision-making
✔ Collaborate with stakeholders to understand requirements and drive full project lifecycles
✔ Provide hands-on technical leadership and ensure high-quality delivery
What You Bring
🎓 Education & Experience
Bachelor's in Robotics, Computer Science, Mechanical Engineering, Electrical Engineering, or related field
3-6 years in Robotics, Digital Twin, Computer Vision, Deep Learning, and/or Reinforcement Learning
Proven experience building integrated AI + hardware robotic systems
💻 Technical Skills
Strong programming skills: Python, C++, or Java
Robotics frameworks: ROS, plus simulation tools like Isaac Sim
Deep knowledge of the NVIDIA robotics and AI ecosystem
Solid understanding of:
Kinematics, dynamics, and control algorithms
Sensor integration (LIDAR, cameras, IMUs)
Machine learning frameworks: TensorFlow, PyTorch
Hands-on experience building digital twins with real-time data feeds
Data libraries: Pandas, NumPy
DevOps tools: GIT, Azure DevOps, CI/CD pipelines
Agile methodologies: Jira, iterative development practices
🧩 Soft Skills
Strong communicator who can simplify complex technical concepts
Proactive problem-solver with a passion for innovation
Highly collaborative and client-oriented
Strong analytical and decision-making ability
Bonus Points (Preferred)
Master's or PhD in Robotics/Engineering/CS
Research or academic publication experience
Computer vision (OpenCV, detection, tracking, recognition)
Control systems (PID, state-space, adaptive control)
Path/motion planning algorithm development
Hardware-in-the-Loop (HIL) testing experience
Interest or experience in Agentic AI or Generative AI
Experience with data management platforms (e.g., Cosmos)
Sr. Workday Consultant
Consultant job in Atlanta, GA
HR PATH GROUP
The HR Path Group, a global player in HR consulting, assists its customers in their HR transformation projects, both on the human and tools aspects (HRIS). We intervene in Europe, America and Asia-Pacific, for our large accounts and SME customers, in order to offer them a global support in the development of their HR strategy.
Advise to Run ! HR Path, Global Leader in HR solutions
ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization
IMPLEMENT: As a partner of the main editors of the market, we carry out technical and functional implementation projects of all HRIS solutions (SaaS or On-Premise)
RUN: Thanks to our global payroll expertise, we offer our clients several levels of payroll outsourcing.
As a Senior Workday Software consultant, you will be able to demonstrate your expertise by working on large-scale projects involving the deployment of the Workday application for our customers.
As a Senior Consultant, you will:
Lead workshops to gather requirements;
Create and maintain functional and technical documentation;
Be the trusted point of contact, guiding clients through project milestones and addressing their needs;
Configure Workday HCM, Core HCM, Payroll, Benefits and Time Tracking;
Educate clients on best practices, empowering them to maximize software deployment and implementation;
Deliver engaging training workshops, equipping users with the skills to thrive in the new system;
Assist clients with user acceptance testing along with roll out and go-live activities;
Actively perform knowledge sharing with team members, mentor and develop team members;
Collaborate on service offers, identifying potential strategic clients and charting innovative directions.
Requirements
Bachelor's Degree or equivalent in IT or HCM related field;
Ideally 5 years of experience as a Workday expert and Workday implementation;
Training or relevant certification;
Ability and capacity to manage priorities on simultaneous assignments.
WHAT WE OFFER
A stimulating work environment at the heart of an entrepreneurial and international culture
A transversal approach to our activities, which encourages teamwork and excellence
Numerous opportunities for advancement (horizontal, vertical and international mobility)
Annual salary increases on the anniversary date to reward performance
Multiple training opportunities (internal university, certifications)
Certified Happy at Work, we offer a good life balance with telecommuting possibilities
A friendly work environment (quarterly team activities, annual international seminar)
See you soon at HR Path !
ServiceNow Consultant
Consultant job in Atlanta, GA
12-month contract (opportunity for extension)
Remote (w/ occasional travel)
Brooksource is seeking a skilled ServiceNow Consultant to support a premier consulting organization recognized for driving large-scale digital transformation initiatives. Our client is a leader in delivering ServiceNow solutions across a diverse portfolio of enterprise clients, with a growing demand for advanced capabilities in IT Operations Management (ITOM), AIOps, and AI-driven automation. If you are excited about the opportunity to join a dedicated delivery team ensuring successful ServiceNow implementations and innovation, apply today!
Key Responsibilities
Lead implementation and configuration of ServiceNow ITOM modules, including Service Mapping and Cloud Discovery
Oversee AIOps capabilities for predictive issue detection, alert correlation, and automated remediation.
Define and maintain CMDB health and governance frameworks.
Implement and optimize ServiceNow Now Assist across ITSM, CSM, and HR workflows.
Develop agentic AI use cases leveraging ServiceNow's Generative AI Controller and LLM integrations (e.g., OpenAI, Azure, Google).
Collaborate with stakeholders to identify and deliver AI-driven workflows, automations, and knowledge summaries.
Manage sprint planning, deliverables, communication, and escalation paths.
Ensure successful project outcomes through clear governance and measurable SLAs.
Required Skills & Experience
5+ years of ServiceNow implementation experience
Experience working with ITOM Implementation such as service mapping, discovery, event management.
Experience working with ITSM such as incident management, change management, request, and problem management.
Experience in designing and developing service catalogs, client scripts, update sets.
Experience working with integrations through REST APIs and working with JSON objects.
Proven expertise in Service Mapping, Discovery, and CMDB architecture.
Experience delivering or integrating AIOps and Predictive Intelligence capabilities.
Hands-on experience with ServiceNow Now Assist and Generative AI capabilities.
Demonstrated experience leading cross-functional teams and offshore coordination.
Excellent communication and stakeholder management skills.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Workday Consultant (Technical) 4733
Consultant job in Sandy Springs, GA
Workday Consultant
Contract-to-hire
Sandy Springs, GA
Technical Workday Enterprise Architect
Contract-to-Hire | Sandy Springs, GA (Hybrid)
We are seeking a Technical Workday Enterprise Architect to lead the technical design, configuration, and integration strategy for our Workday ecosystem. This role is highly technical (not functional admin) and focuses on Workday acting as the enterprise source of truth for all employee data across systems like NetSuite, Concur, ServiceNow, and MuleSoft.
You will own Workday integrations, troubleshoot issues in production, validate new integrations built by external partners, and ensure secure, scalable, and reliable architecture across HR, Finance, Payroll, and IT.
Responsibilities
Serve as the technical lead for Workday integrations, data flows, and security configuration.
Design, test, and troubleshoot Workday integrations (direct connectors, EIB, PECI, Studio, MuleSoft).
Validate new payroll/benefits integrations and identify errors or data mismatches before go-live.
Configure Workday security roles, authentication policies, and business process logic.
Build and maintain advanced Workday reports including LRV (lookup related value) and ESI (extract single instance).
Investigate data issues affecting downstream systems or payroll accuracy.
Partner with HR, Finance, IT, and external consultants to ensure system reliability and performance.
Document integration patterns, data flows, and technical architecture.
Required Qualifications
Strong experience as a Workday Technical Architect or equivalent technical Workday role.
Hands-on experience with Workday integrations and integration troubleshooting.
Deep understanding of Workday security configuration and authentication policies.
Ability to build advanced calculated fields and complex reports (LRV, ESI required).
Experience working with MuleSoft or similar integration platforms.
Ability to interpret business process logic and identify technical root causes.
Strong communication skills for partnering with technical and non-technical stakeholders.
Preferred
Workday certification(s).
Experience with enterprise integration frameworks or cloud architecture.
Familiarity with Agile/Scrum.
Senior Consultant - Salesforce CRM & Fundraising Technology
Consultant job in Atlanta, GA
Job Title: Sr. Consultant - Salesforce CRM and Fundraising Technology
Duration: 6 months+
Interview Process: Panel Interview + Written assessment (if need be)
REQUIREMENT:
Position Summary
This position leads the administration, operations, and strategic evolution of Salesforce Nonprofit Success Pack (NPSP) ecosystem. The role manages the Salesforce CRM team, partners closely with fundraising teams, and ensures Salesforce supports donor stewardship, relationship management, and revenue operations. The ideal candidate brings strong business analysis skills, navigates ambiguity, and excels at translating complex needs into scalable systems and processes.
Key Responsibilities
Salesforce NPSP Administration & Operations
Oversee day-to-day operations, configuration, and optimization of Salesforce NPSP.
Ensure system reliability, data quality, user access management, and alignment with fundraising workflows.
Lead enhancements, backlog refinement, sprint planning, testing, and deployment of Salesforce features.
Translate user needs into system configuration, workflows, and automation.
Fundraising Partnership & Support
Serve as CRM liaison to fundraising, donor relations, and marketing teams.
Understand fundraising strategies, donor pipelines, and revenue reporting needs.
Provide proactive solutions that improve fundraiser workflows and CRM adoption.
Gather business requirements and negotiate priorities with stakeholders.
Align needs across fundraising, IT, and executive teams.
Communicate roadmap, constraints, and change-management requirements.
Agile Scrum & Work Management
Lead Agile Scrum ceremonies and iterative work processes.
Maintain sprint cadence, backlog management, and delivery of enhancements.
Ensure documentation, testing, and release management follow standards.
Foster a collaborative, high-performing team culture.
Business Analysis & Problem Solving
Conduct business process analysis to identify opportunities for improvement.
Translate complex problems into functional and technical solutions.
Develop user stories, acceptance criteria, and process maps.
Qualifications
Bachelor's degree in a relevant field or equivalent experience.
5-8 years of Salesforce experience, including hands-on NPSP administration.
2-4 years managing Salesforce CRM or technical teams.
Experience working with fundraisers and donor-engagement workflows.
Agile Scrum experience managing iterative work pipelines.
Excellent communication, coordination, and stakeholder-management skills.
Ability to navigate ambiguity and provide clarity.
Strong analytical and problem-solving capabilities.
Thought leadership in CRM strategy and nonprofit technology.
Salesforce certifications are a plus.
Core Competencies
Customer-centric mindset
Excellent negotiation and prioritization skills
Team collaboration and coaching
Strategic thinking and systems-level understanding
High emotional intelligence and adaptability
Level 3 Senior IT Consultant
Consultant job in Alpharetta, GA
Do you enjoy solving puzzles involving IT? Do you have a broad technical experience and feel good about helping people and businesses thrive? Are you a fan of processes but also challenge yourself to think outside the box when the need arises? This could be an amazing job for you!
About Logic Speak
Logic Speak is a Managed Services Provider that has been helping Atlanta businesses manage their IT for over 20 years. We specialize in translating technology into business sense. From the board room to the server room, Logic Speak offers peace of mind so that our clients can focus on what they do best. We are a team of people with different strengths and backgrounds that work together to make a positive impact on the lives of our clients, community, and each other.
Technical Proficiencies
Basic Certifications: Current Microsoft Server and Cloud Certifications; Current Security or Networking Certifications are a bonus
At least 8 years of actual IT experience showing a progression of abilities during your career
Windows Server 2016 and newer, installation and administration in both on premises and cloud joined environments.
Azure hosting setup and administration
Business class network advanced configuration, maintenance, and deployment including firewalls, switches, Wi-Fi, VPNs, Voice/PBX, file shares, tunneling, printer management, backups, environment performance improvement, and security best practices.
Comfortable and experienced in 3rd party client applications across various industries.
Know the desktop side of our world in your sleep - repaving/imaging, removing malware, troubleshooting issues, etc.
Scripting proficiency with PowerShell a plus
Scripting proficiency with Command Line a plus
Understand core technical fundamentals and apply them to come up with brilliant solutions to uncommon problems
Ability to communicate precisely, be punctual and organized.
Process driven.
Positive attitude and team oriented.
This is an amazing opportunity for someone who also:
Wants a company that truly CARES about its customers and employees
Is a quick, self-motivated learner who wants to work for a company that will invest in your education and training
Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success
Thrives taking escalated tickets
Is excited to offer technical expertise to the team and fill in documentation gaps
What we bring to the table (benefits):
Base salary of $75,000 - $100,000 based on experience and certifications
Health Insurance, Dental, Vision, Volunteer Life & Long-Term Disability offered
Short term disability and Term Life Insurance Policy paid for by Logic Speak
401K with company match
Professional certification exam cost reimbursements
Monthly communication reimbursement
PTO & VTO (Volunteer Time Off)
Regular company events, teambuilding activities, & company serving opportunities
Microsoft Dynamics Consultant
Consultant job in Atlanta, GA
CRM Administrator
Duration: 6 Months
JOB RESPONSIBILITIES:
CRM Administration
Configure and maintain CRM settings, user profiles, workspaces, workflows, message templates, surveys campaigns, databases and permissions.
· Assists in testing and verification for internal custom code and vendor software releases, patches, and add-ons.
· Collaborates with the Contact Center and Business Analysts team to proactively identify and recommend operational improvements, enhancements and system customizations that meet business needs and ensure solutions that are usable, scalable, and easy to maintain.
· Assist the technical leads and work with technical and functional staff within CRM team as well as developers, database and systems administrators to ensure system availability along with performing regular testing of business continuity plans.
· Manage data integrity, including imports, migrations, integrations and data cleanup.
· Responsible for providing application administration, troubleshooting and support for information technology projects, applications and systems. This includes code migration, change control, application security, performance and availability.
· Develop and maintain Intelligent Advisor interviews within the Oracle Service Cloud suite.
Project Coordination
Coordinate project timelines, deliverables, and resources across multiple teams.
Maintain project documentation, including Business Requirement Documents, test plans, test results, project plans, and meeting notes.
Schedule project meetings to ensure timely updates and issue resolution.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Strong proficiency with CRM administration, data management, reporting tools, campaigns, surveys, Intelligent Advisor.
Strong proficiency with HTML, CSS, and JavaScript.
Effective written and verbal communication skills.
Strong interpersonal, analytical, and organizational skills.
Familiarity with project management software (e.g., Jira, Trello, Confluence, Asana).
Advanced knowledge in in Microsoft Office using Microsoft Excel, Microsoft Word and PowerPoint.
MINIMUM ENTRY QUALIFICATIONS:
2-3 years of related experience in CRM administration (e.g., Oracle Service Cloud, Salesforce, Microsoft Dynamics, or similar).
1-2 years of experience in project coordination or project management
PREFERRED QUALIFICATIONS:
Prior public sector experience.
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Proven experience with CRM administration and administering CRM systems such as Oracle Service Cloud, Salesforce, Microsoft Dynamics or similar.
Required
3
Years
Project management or project coordination experience is a must.
Required
2
Years
HTML, CSS and Javascript experience.
Required
Years
Desktop Support Consultant
Consultant job in Atlanta, GA
Required Skills & Experience
- HS diploma and five years of relevant IT experience OR an equivalent combination of education, training and experience.
-Ability to work in fast-paced environment with minimal supervision.
-Duties of the position may require extended periods of bending, stooping, twisting, reaching and lifting up to forty (40) pounds.
-Must maintain an insurable driving record.
- Proficient with Mac desktop support
- Proficient with JAMF administration
Job Description
Insight Global is in search of a Desktop Support Consultant to support user's computer equipment to ensure equipment functions properly on the enterprise's networks.
- Provides client-side network support and escalates to Tier 3 support as needed.
- Supports departments' equipment issues and utilizes remote connectivity tools for local and long-distance users worldwide.
- Supports customers' provided communications devices (e.g., Samsung, iPhone, etc.) to ensure devices integrate with the enterprise's networks.
- Ensures directory and security protocols are maintained to protect enterprise-wide equipment and information and to prevent unauthorized access and usage.
- Reviews system and management tracking tool tickets (ServiceNow) to confirm ownership and to establish priority for completing ticket work requests.
- Documents work in incident management tracking tool (ServiceNow) and manages service levels to meet or exceed within allowed timeframes.
- Provides recommendations to advise customers on software and hardware purchases and upgrades and to support customer cost-cutting initiatives.
- Manages computer equipment inventory to maintain available stock for emergency replacements and upgrades and to meet certain customer needs.
- Examines and inspects equipment to determine damages and to repair and replace equipment.
- Coordinates removal of end-of-life equipment to ensure proper disposal, recycle and surplus and to update asset inventory records.
- Verifies software licensing agreements to comply with enterprise volume license requirements and limitations.
- Supports enterprise-wide software packages to ensure user functionality.
- Assigns rights as needed to run and deploy software, perform testing and ensure operability.
- Uses systems management tool (i.e., SCCM/MECM, Jamf) to manage the enterprise desktop environment, generate reports, observe functions, image systems and increase efficiencies.
- Assigns permissions using active directories and group policies to ensure proper security levels.
- Manages users and computers and ensures standardized group policies to map printers and network shares.
- Receives notifications of V.I.P. trouble tickets to act on and ensure quick responses and issue resolution.
- Utilizes enterprise and departmental file and print servers to establish printer assignments for users and to permit users to store data securely.
- Ensures systems are encrypted as needed per university policy.
- May support multiple departments on campus as part of a local team or individually as a single primary technician within a designated area/department/building as part of a wide-spread team; must be able to work in a team environment.
- Participates in weekly team meeting and any additional meetings and/or training as assigned
- Performs IT-related responsibilities as required.
Compensation:
$__24__/hr to $__28___/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Lead Consultant, Network Security
Consultant job in Norcross, GA
About the role
Provide technical governance and assurance of complex solutions that span across multiple technical streams. This role has a network security focus.
What you have
Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
Design and engineering of effective and scalable network systems and solutions
Participate in evaluation, testing, selection, and deployment of foundational network elements for a network buildout
Ensure that solutions adhere to defined standards and best practices and/or assist in the development of these standards and best practices.
Effectively design and communicate engineering solutions through detailed high- and low-level diagrams
Routinely research, analyze, test, retest, and troubleshoot complex problems
Able to work in a fast-paced environment, with strict deadlines, both as an individual contributor and team leader
Proven experience in knowledge transfer, documentation and information sharing while staying abreast of new technology/technical areas
Provide advanced technical experience for complex project work, including functional subsystem upgrades for mission-critical network devices and services as well as strategic upgrades to the network
Design, plan, and implement complex networks
Establish requirements, provide analysis for network and services specifications, network design, network partitioning, and network architecture definition
Provide advanced expertise in the development of network test, validation, and integration plans on projects, and assurance of network integrity
Engage with Solutioning and Sales teams as a subject matter expert during customer calls
Ability to mentor junior engineers in advanced technology deployments
Time management and the ability to multitask between several ongoing projects
Assist with development of SoW and LoE documentation
Travel as required for customer and vendor engagements
Embrace and support Computacenter's mission and core values.
What you'll be doing
10+ years of professional experience in large enterprise or carrier space
Professional networking certifications a plus (i.e. CCNP/CCIE or equivalent)
Public cloud certifications a plus - Advanced Networking, Cloud Network Engineer, or equivalent
Legally eligible to work in the United States
Cisco ISE Experience with Wired / Wireless Deployments of wired 802.1x roll outs, TACACS+, upgrades of ISE deployments, and migrations of ISE. Experience with SDA, Trustsec, guest portal and other portal flows.
Palo Alto experience with Panorama and Palo Alto firewalls. Experience with migrations, upgrades, troubleshooting, and other efforts with Palo Alto firewalls and with Panorama. Site to site tunnel configuration, Security / NAT configuration, Global protect Configuration and MFA.
Cisco Secure Firewall (FTD) and ASA experience. Experience configuring and deploying FMC's virtually and physically. Site-to-site VPN, Remote Access VPN, and experience configuring Firepowers as both FTD's associated with FMC and also with FDM. Experience with Cloud delivered FMC is a plus.
Experience with managing projects to include task delegations, documentation, risk management, and technical ownership.
Solid Understanding of the OSI model, routing and switching protocols, network security, IPv4 networking, subnetting, and operational experience
Demonstrated confidence to deliver customer-facing discussions.
Excellent verbal articulation, written communications
Hands-on technical skills, including ability to develop and conduct demonstrations
What you can expect
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. ************************
Senior Consultant - Healthcare AI and Automation
Consultant job in Atlanta, GA
Infosys Consulting is seeking a highly skilled and experienced Senior Consultant with a strong focus on Intelligent Automation in healthcare. This leadership role requires a professional with a proven track record in healthcare business consulting, with AI and Automation, to join our expanding healthcare practice.
About the Role:
We're launching the next wave of Intelligent Automation and growing our team with leaders and individuals who bring insights and best practices to help organizations in their AI enabled business transformations. We are growing rapidly, so you will have plenty of opportunity to bring your experiences, act on new ideas and hone your skill sets to keep up with the ever-growing demands of the digital landscape. Our Intelligent Automation team helps healthcare clients apply cutting edge technology and techniques to bring solutions to the payer and provider market sectors. You will lead advising our consulting practice on innovative and digital ways of working, and you will bring that same approach to the way in which we advise our healthcare clients.
Responsibilities:
Senior Consultant is both a key contributor and often leads a workstream within consulting project delivery; supports offerings development, staff development, and overall success of the Healthcare practice.
Bring healthcare domain knowledge and experiences, in one or more of the following functional areas in the healthcare value chain, examples include and not limited to: end to end claims process, contact center, utilization management and prior authorization, appeals and grievances, enrollment and billing functions.
Bring healthcare sector knowledge in either payers and/or providers (health systems), as we are looking for experienced business transformation consultants across both sectors.
Work with clients to drive transformation programs enabled by intelligent automation capabilities including Robotic Process Automation (RPA), document understanding, optical character recognition (OCR), chatbots, process mining and machine learning.
Work with our clients to understand where and how Intelligent Automation can be applied, and what problems it can solve. Analyze requirements, processes, and impediments to automation.
Work with clients to develop and optimize associated intelligent automation services including Centers of Excellence (CoEs), process assessments for automation, business case development, vendor identification and selection.
Lead intelligent automation projects focused on assessing automation opportunities, building automation centers of excellence and implementing automation.
Develop intelligent automation application architecture, infrastructure requirements, and enablement.
Define the purpose, capabilities, and value in deploying IA. Work with client process leaders, technology leaders and digital teams.
Exposure to Generative AI and Agentic AI concepts, and foundational skills.
Lead definition of to-be state including creation and maintenance of PDD and SDD throughout the project lifecycle.
Create technology automation solution design at platform and architectural levels as well as information road maps and case definitions.
Help the Information Technology organization set up automation environments (installation, monitors and controls.) and define the infrastructure requirements to implement automation solutions.
Lead proposal development and pursuits for multimillion dollar programs. Manage pipelines from opportunity identification to contract.
Help identify the use cases, provide level of effort estimations and assumptions for the implementation of Intelligent Automation solutions.
Lead project teams. mentor, coach and develop consultants.
Contribute to practice development: Identify intelligent automation trends, define relevant consulting offers and solutions. Author Point of View documents case studies and thought-leadership whitepapers.
Basic Qualifications:
Bachelor's degree and at least five years of progressive, post-baccalaureate work experience in a customer-facing role in a large consulting firm, or blended with some years working in a healthcare management consulting firm and some years working for payer or provider organization in the healthcare industry.
At least five years of experience leading teams of advisory services consultants in the delivery of intelligent automation services and the technology life cycle, including operating model/strategy, opportunity assessment, discovery and requirements definition, solution architecture and design, development, testing and production release.
At least four years of healthcare domain experiences, in one or more of the following functional areas in the healthcare value chain, examples include and not limited to: end to end claims process, contact center, utilization management and prior authorization, appeals and grievances, enrollment and billing functions.
At least four years of experience in implementing intelligent automation projects including robotics, low code, OCR, chatbots or virtual assistants, natural language processing, machine learning.
At least four years of experience with intelligent automation platforms including UiPath or Automation Anywhere or Blue Prism or Microsoft
At least four years of experience in automation implementation using Agile methodologies or RPA methodologies.
At least two years of experience working on Process and Task Mining capabilities (specifically UiPath Process Mining)
Excellent written and verbal communication, presentation, client service and collaboration skills.
Strong ability to solve problems, troubleshoot, analyze processes, map processes, and communicate effectively with senior business and IT stakeholders.
Experience in leading or supervising a team of professionals.
Must be willing and able to travel up to 80%, (weekly travel) depending on client requirements.
Must be a Resident of an Infosys Consulting Hub Locations of California, New York, New Jersey, Georgia, Massachusetts or must reside in a city that is within a 2-hour driving distance from one of these hub locations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications
Experience in process improvement and re-engineering using process mining technologies like Celonis.
Experience with Agile, Scrum methodologies
Certified in Agile, Scrum delivery methodologies
Estimated annual compensation range for candidate based in CA, NJ and NY will be $130000 to $177000
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off
EEO/About Us :
About Us
Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale.
Infosys Consulting is helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Oracle Fusion SCM/P2P Technical Consultant - Integrations & Reporting
Consultant job in Atlanta, GA
We are seeking an Oracle Fusion technical expert to support and enhance Procurement and Supply Chain functionality in Oracle Cloud. This role centers heavily on integrations, extensions, reporting, and data movement - with strong hands-on use of OIC, BI Publisher, OTBI, and REST/SOAP APIs.
You'll collaborate with functional business stakeholders and technical teams to build scalable solutions, automate processes, and streamline communication between Oracle Fusion and external systems.
RESPONSIBILITIES:
Develop and support integrations using Oracle Integration Cloud (OIC)
Build BI Publisher reports, OTBI dashboards, and data models
Create and support FBDI/ADFdi templates, file-based loads, and extract processes
Develop and maintain APIs, web services, and REST/SOAP integrations
Design technical solutions across modules:
Procurement (PO, SSP, Sourcing, Supplier Portal, SQM)
Inventory & Receiving
Costing & Item Management
Order Management & Shipments
Support testing, go-live activities, and post-implementation stabilization
Troubleshoot and resolve technical issues across Procurement/SCM applications
Document integration designs, configurations, and support procedures
Monitor integration performance, error resolution, and system reliability
Support periodic Oracle Cloud release reviews and impact assessments
EXPERIENCE:
10+ years in Oracle ERP development, including 6+ years in Oracle Fusion Procurement & SCM
Strong experience with:
Oracle Integration Cloud (OIC)
BI Publisher (BIP)
OTBI
SQL / PL-SQL
REST/SOAP APIs
FBDI / ADFdi
Experience integrating Oracle with:
Supplier systems
Finance/AP
Logistics & Warehouse systems (3PL/WMS)
Manufacturing & Inventory systems
Please apply, if interested!
Investment Consultant - Atlanta, GA (Buckhead)
Consultant job in Atlanta, GA
Regular
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
As an Investment Consultant (IC) at Schwab, you have the opportunity to learn and grow within our Branch Network at the ground floor. The first foray into the path towards becoming a Financial Consultant (FC) at Schwab, the IC role provides the exposure and experience required to advance in this challenging space. You'll learn what it takes to build a book of business through proactive, outbound calls to existing Schwab clients, uncovering opportunities through needs-based analysis and positioning appropriate products and solutions. You'll observe our skilled FCs and learn how to deliver unparalleled value and service through collaboration and mentoring. If you are seeking the first step towards a rich and rewarding career in financial consulting, look no further than Schwab's Investment Consultant role.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What you have
We place a premium on high performance, quality service and the ability to execute the Schwab strategy. Essential skills include:
Bachelor's degree or equivalent work-related experience
A valid and active Series 7 license required
A valid and active Series 66 (63/65) license required (may be obtained within a 120 day condition of employment)
A valid and active Life and Health Insurance license is required (may be obtained within a 120 day condition of employment)
Certified Financial Planner (CFP) certification is preferred
Minimum of two years of experience in the financial services industry (required)
Financial business development experience (highly preferred)
Knowledge of brokerage/banking products and services
Strong client relationship building experience
Pursuant to SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the NMLS registry system and remain in good standing. You will be required to register and to submit to the required SAFE Act background check and registration process
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Product Consultant (Commercial Banking)
Consultant job in Atlanta, GA
As a Product Consultant (Commercial Banking), you are a subject matter expert and a trusted advisor in the US Commercial Banking domain. You provide expert consultation and guidance to clients and internal teams during implementation projects, ensuring our digital banking solutions are effectively adapted to each bank's business and operational context.
Your role combines deep domain expertise with a hands-on implementation focus, supporting clients with product configuration, process design, testing, and readiness for production. You work closely with project team members to align product capabilities with client needs, support feature mapping and data migration from legacy systems, and ensure a smooth end-to-end implementation journey.
You are a collaborative consultant who builds strong relationships, helps clients maximize platform value, and drives successful outcomes throughout the project lifecycle.
Qualifications
5+ years of experience in commercial or treasury management implementations, banking operations, or platform consulting role in Banking & Financial Services.
Deep domain expertise in commercial banking (e.g., cash management, payments, deposits, loans, or treasury).
Strong experience supporting product configuration, testing, and process/workflow design in digital transformation projects.
Proven ability to collaborate with cross-functional and client teams, influencing without authority.
Ability to understand customer business needs and link them with deep platform expertise, contextualizing platform decisions for C-suite goals.
Bachelor's degree or higher (Business, Finance, IT,).
Professional working proficiency in English and the local language.
Competencies / skills
Result Driven
Ensures implementation success by driving product configuration, workflow alignment, and end-to-end delivery according to plan.
Supports client test planning and execution, ensuring coverage and quality throughout the testing cycle.
Proactively identifies gaps or risks during implementation and drives resolution to ensure project success.
Maintains accountability for deliverables, timelines, and client satisfaction metrics.
Hygiene
Demonstrates strong attention to detail and adherence to project governance, documentation, and internal reporting standards.
Maintains accurate timesheets, follows delivery processes, and ensures compliance with internal policies and mandatory training.
Applies structured delivery methodologies (Agile, Scrum, etc.) and promotes best practices within the team.
Stakeholder Management
Builds trusted relationships with key client stakeholders, serving as a main point of contact for functional and domain-related discussions.
Communicates clearly and proactively with clients and internal teams to maintain transparency and alignment.
Balances client expectations and internal feasibility, effectively managing dependencies and potential conflicts.
Commercial
Understands how implementation decisions impact the client's commercial outcomes and Backbase's value realization.
Supports internal teams by identifying opportunities for additional product adoption or optimization during delivery.
Ensures activities are delivered within the agreed scope, time, and budget, maintaining financial hygiene.
Team
Collaborates closely with Business Analysts, Project Managers, Product Owners, and R&D to ensure a smooth implementation.
Contributes to team learning by sharing best practices, lessons learned, and domain knowledge.
Promotes a culture of teamwork, inclusion, and mutual accountability.
Product
Acts as a domain and product expert for the Commercial Banking solution, providing guidance on configuration, workflows, and data mapping.
Supports the creation and management of Requests for Feature (RFFs) and maintenance tickets, collaborating with R&D to ensure alignment.
Ensures the solution delivered meets both client business needs and product best practices.
Provides structured product knowledge sessions for internal and client stakeholders.
Way of Working (WoW)
Adheres to and champions Backbase delivery methodologies, ensuring consistent collaboration across teams.
Participates actively in project ceremonies and governance meetings, documenting key decisions and next steps.
Supports change management activities and production readiness, ensuring smooth handover and client adoption.
Continuously seeks improvement in processes, communication, and delivery effectiveness.
Auto-ApplyManaging Consultant, Services Business Development-Community Institutions
Consultant job in Atlanta, GA
**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build_ _a sustainable economy_ _where everyone can prosper. We support a wide range of digital payments choices, making_ _transactions secure,_ _simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Services Business Development-Community Institutions
Overview
Mastercard Services encompasses Mastercard's (NYSE: MA) offerings beyond the transaction. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business pain points.
By harnessing the power of our real-time, anonymized and aggregated transaction data, powerful software platforms and wealth of expertise, we empower customers to unlock a holistic view of consumer behavior beyond their four walls, distill actionable insights and make more data-driven decisions. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end.
As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales experience, exceptional analytical and problem-solving skills, comfort navigating complex sales processes, and the ability to form and manage successful lasting client relationships.
The Role
As Managing Consultant, you will be instrumental in driving the growth with Community Institutions within USFI. You will be responsible for managing a portfolio of strategic clients building on existing relationships and initiating new ones to generate and qualify opportunities and promote Mastercard Services solutions to drive sales.
To be successful the ideal candidate will:
Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.
Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.
Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.
Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.
Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.
Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.
Support project / customer success teams in problem-solving efforts and structuring project workplans.
Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.
Coach and provide valuable feedback to team members, fostering their professional growth.
Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.
All About You
Sales experience, within software as a service (SaaS), data & analytics, consulting and/or cybersecurity solutions.
Proven ability to meet/exceed sales targets and quotas
Strong analytical and problem-solving skills, enabling you to tackle complex challenges and gain credibility with account teams.
Strong communication and persuasion skills, both written and oral.
Exceptional relationship management skills, fostering long-term partnerships with clients.
Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues
Strong commercial drive with the ability to monetize senior client relationships based on empathy, thought leadership, knowledge of product impact, and subject matter expertise
Must have the ability to own and drive end-to-end sales including prospecting, scoping/pricing, business case development, contract development, client negotiation, gaining legal approval, sign contracts, and project kickoff.
Experience managing projects and / or teams, showcasing your leadership abilities.
Knowledge of consumer and commercial payments market is a plus
High level of energy, drive, enthusiasm, initiative, and commitment.
Outstanding multitasking abilities in a fast-paced, deadline-driven environment.
National Salary Range (Applies Regardless of Location): $139,000-$222,000
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
**Job Posting Window**
Applications for this job posting will be accepted on an ongoing basis.