Customer Consultant
Consultant Job 9 miles from South Holland
Job Description
We are looking for a dynamic individual with customer service experience who wants to take things to the next level as an
Entry-Level Customer Consultant!
All training provided!
In this role, you will be responsible for providing exceptional customer service to our Fortune 500 clientele, providing product information & follow-up to ensure customer satisfaction. The ideal candidate will possess a "work hard-play hard" attitude with strong communication skills, a knack for problem-solving, and the ability to analyze customer needs effectively. This position requires proficiency in various communication tools and a commitment to maintaining high standards of service, within a vibrant team setting!
What we Offer
One-On-One Guidance To Help You Flourish Personally & Professionally
Growth Opportunities & Training Resources Including Free Business Courses
Encouraging Team Leaders & Hands-On Training
Volunteer Choices For Seasonal Charity Events
Stimulating Business Trips, Networking Events & Opportunities for Travel
Regular Social Events & Lively Atmosphere
Day-To-Day Expectations
Analyze Customer Issues & Provide Effective Solutions That Align With Company Policies
Be Coach-able While Learning Client Product Knowledge & Business Acumen
Maintain Accurate Records Of Customer Interactions & Transactions
Able To Work Indoors/Outdoors & Open To Travel Opportunities
Strong Interpersonal Skills & Emotional Intelligence
Driven To Grow Into A Leadership Role & Team Player Mentality
Previous experience is not required as we grow our company organically & pride ourselves on our strong leadership & training within the office.
We make it a priority to develop our team in an energetic environment where growth is accessible to all!
If you feel like you would make a strong addition to our team, feel free to apply & someone from HR will reach out promptly!
Customer Success Consultant
Consultant Job 17 miles from South Holland
Notes:
(with up to 30% travel) based in the Midwest (ideally)
Ability and experience managing a large portfolio (100-130 accounts) required
Experience in Customer Success or Account Management in a B2B environment required
WHO WE ARE
Join FPG and become part of a dynamic team dedicated to elevating service and revenue excellence. With over 30 years of expertise, we've perfected the art and science of optimizing frontline performance. The unique artistry of our inspiring FPG team with the cutting-edge science of our proprietary technology, IN-Gauge - we have set the benchmark in technology and training. Our global footprint extends across world-renowned brands in the hospitality and automotive industries, spanning more than 100 countries and boasting over 60,000 app users.
At FPG, we're committed to unlocking the full potential of individuals and transforming the frontline role. Our culture is built on empowerment, passion, and continuous growth. When you join us, you're not just a part of a company - you're joining a movement that believes in the potential of people and their ability to make a difference. Experience a fulfilling career with us, where your aspirations meet opportunities.
WHO YOU ARE
FPG Customer Success Consultants are exceptional individuals that embodies excellence in account management and customer success. You've demonstrated your prowess in these areas, and your executive presence is undeniable. You possess the rare ability to influence at all levels, whether you're engaging senior leadership, nurturing aspiring managers, or empowering the frontline staff. You thrive in a dynamic SaaS environment, where your expertise is instrumental in supporting client's performance potential. Your presentation and facilitation skills, both in-person and in virtual settings, are highly effective, leaving the audience inspired with lasting impact. Building and maintaining robust client relationships is second nature to you. Your critical thinking, empathy, self-awareness, and unwavering teamwork make you a valuable asset. You excel in time management and prioritization, ensuring every task is well executed and aligns with the mission to maximize frontline performance.
If you're the kind of person who has been described as inspirational and possesses the innate ability to inspire people to achieve their full potential, then FPG may be the perfect home for your exceptional talents. Join us and be a part of a team that's passionate about unlocking potential and elevating performance.
WHAT YOU WILL DO
As a Customer Success Consultant at FPG, your role is pivotal in ensuring that each customer embarks on their journey with us successfully. Your responsibilities span the entire customer lifecycle, beginning with the activation process. This process includes immersive live virtual delivery sessions that unveil the FPG Foundation Framework - the formula for success in the FPG program. Your mission is to effectively articulate this framework, securing buy-in at all levels and helping customers understand their crucial role in program success. You will also manage a portfolio of accounts. Here, your primary objective is to ensure the sustained success of The Foundation Framework and client performance. Each client's incremental revenue performance, coupled with the framework, is the metric by which FPG measures success. As the voice of the customer, you will be at the forefront of advocating for our clients, proactively driving the adoption of The Foundation Framework and maintaining a strong focus on customer retention. You will cultivate and nurture client relationships, ensuring they receive the support necessary to achieve maximum impact. Additionally, your role may provide the opportunity to engage with clients on-site from time to time, further enhancing relationships and positively impacting the overall client experience.
HOW YOU WILL DO IT
Lead and facilitate the customer activation process, ensuring a captivating onboarding experience
Drive the implementation and ongoing maintenance of The Foundation Framework
Promote and support the adoption and utilization of the IN-Gauge software platform
Commit to continuous self-led learning, always maintaining IN-Gauge ‘super user' proficiency
Collaborate with regional and global peers, fostering the exchange of best practices and seeking innovation insights
Champion the client recognition tool, encouraging client leadership to actively engage using IN-Gauge
Regularly communicate program performance to key property leadership, outlining support needs monthly, partnering with the General Manager role or equivalent
Lead quarterly program reviews with key stakeholders
Initiative conversations with internal leadership regarding upsell opportunities
Occasionally, up to 20% of your time, travel to local regional clients to support, elevate, and reinforce partnership expectations, enhancing the overall client experience
QUALIFICATIONS
Bachelor's Degree is preferred, with a track record of working in a performance results-focused environment
1+ years of relevant experience
Tech savvy with SaaS experience being advantageous
Possesses exceptional presentation skills, both in-person and virtually, with an inspiring and impactful style
Demonstrates executive presence and the ability to influence at all levels
Exhibits a high level of polish and poise in all interactions
Excellent listing skills, curiosity, and resourcefulness
Capable of compelling written and verbal communication, catering to both technical and non-technical audiences
Excellent listing skills, curiosity, and resourcefulness
Proactive and capable of working autonomously
Must show adaptability and flexibility in response to the evolving needs of the business
Fosters collaboration among various departments to advance the company's shared vision
COMPENSATION
Base Salary $65,000 + lucrative incentive plan, averaging around $15,000 annually, uncapped in growing region.
BENEFITS
FPG provides a comprehensive suite of benefits to our valued Team Members, along with benefits for their eligible dependents as detailed below.
Benefits effective date 1
st
day of the month following date of hire:
Employer contribution toward company sponsored health plans
Dental & Vision plans offered
Employer paid Short-term Disability & Employer paid Long-term Disability
Employer paid Life Insurance Policy ($100,000)
Employer paid Accidental Death & Dismemberment Policy ($100,000)
Additional Benefits
401K participation, with 4% Employer Matching Contribution
Paid Time Off and annual holiday closure
Parental Leave (Maternity, Paternity, and Adoption Leaves)
Dispensary Customer Consultant - Full Time
Consultant Job 17 miles from South Holland
Customer Consultant - Budtender - Full Time
This is for the Chicago-612 N Wells Location
Wake Up and smell the Roses! Are you looking to join a diverse, inclusive, positive environment where both customers and staff are our priority? We pride ourselves on our incredible team, from management to staff, who bring diverse skill sets from all walks of life to create Green Rose.
Green Rose was established in 2021, and opened our flagship store in River North in November 2022, and our second location in Lincolnwood 2023.
Customer Consultants/Budtenders (CC) will be responsible for assisting customers and will offer customers one-on-one consultations on product selection based on their deep understanding of the dispensary's product offerings. These positions will be required to work closely with the General Manager/Assistant General Manager and all departments, and others at the dispensary and within the company to ensure competency with new products added to inventory and ensure fluid and practiced communication skills towards accurately and efficiently assisting customers. The CCs will become trusted advisors to customers about cannabis products, their profiles, and their routes of administration. Following consultation, the CC will be responsible for completing sales according to company policies and practices, including ensuring records of the sale are entered into the POS and State's verification system correctly and completely. Experts on the floor, with customer interactions, product knowledge, and pure work-ethics to provide all customers with the best possible experience and ensure our returning customer base. The role will also consist of other front line operational duties with a basic understanding of back end operational duties. Required to handle money, manage codes, always ensure smooth traffic while always maintaining exemplary flow and great service. These duties listed are not exhaustive, and additional responsibilities may be assigned by management.
Responsibilities included but not limited to:
Greet and check in all customers
Immediately engage with all customers to understand all wellness needs while recommending products
Assess individual customer needs by asking proper, relevant questions to lifestyle to best determine what products to recommend
Adhere to and promote culture of compliance
Continued education and training to further knowledge of all products
Assist in maintaining cleanliness and organization of store to include front and back-end operations and products
Perform sales transactions including cash handling, using POS systems, and exercising and adhering to all compliance and regulatory measures
Always maintain customer rapport and professionalism
Train and adapt to all roles
Manage time and respect all protocols under pressure and fast pace
Other duties as assigned
Position Qualifications:
2+ years in hospitality, cannabis or retail field
Consistent and constant communication on all levels
Accountability at all levels and for others
Balanced decision making
Eyes-Up Mentality
Practical and pro-active actions/thinking
Attention to detail, organized lead in all workspaces
Position Job Requirements:
- High school diploma or GED required
- Must be able to pass a background check
- Must be 21 years of age
- Must possess a valid license or state ID
- Must remain compliant with all city and state regulations and requirements for working in the industry
- Must be able to walk/stand for extended periods of time
- Must be able to work opening, closing and weekend shifts as needed
- Willingness to be flexible - Travel is at times necessary
Green Rose Core Values:
The 5 “C's” of Green Rose Retail
~Customer Service~
Provide the best in class “Cannabis Experience” for everyone we encounter
~Compliance~
Pro-Active, and Steadfast reserve to ensure our practices are above standard
~Cannabis Knowledge~
Becoming a True Cannabis Expert; commitment to be the best at our craft
~Compassion~
Compassionate Cannabis Practices - Responsibly Excels & Unites us all
~Communication~
Communication - dissolves question, cultivates environments of uniqueness and diversification
Cultivate Your Green Rose - Harvest the fruits of Stoic Standards, with the elegance of individual/unified uniqueness
How we live our Core Values
Accountability: Own and honor our commitment to always put others first
Diversity: Treat everyone with respect
Excellence: The little things matter most
Integrity: Always do the right thing
Mission Statement: In everything Green Rose does, we are always dedicated to our mission: Inspire and guide the human essence; one puff at a time
Green Rose Dispensary is a Chicago-based veteran, female, Black and Latino owned adult use dispensary that empowers the customer with in-depth knowledge about the newest products on the market. Green Rose delivers the best products with the best customer service on the newest, most innovative platforms. We are dedicated to operating as a strong advocate for inclusion and the elevation of diverse voices for our employees and customers. Green Rose Dispensary is an equal opportunity employer who believes in the value of diverse voices and perspectives.
Senior Associate - Technology Risk Consulting (Global Banks)
Consultant Job 17 miles from South Holland
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
We are looking for experienced professionals to join our rapidly growing Global Banking Risk Consulting Practice, focused on Technology Risk Consulting. Candidates for this role will join a diverse, high performing team of professionals with extensive experience working with top US and Global Banking institutions in a multitude of capacities. As a member of our Technology Risk Consulting practice, focused on serving global banking institutions, candidates will step into a dynamic culture that values innovative thinking, solution focused collaboration, and diversity of thought and experience, all while providing opportunities for professional growth and advancement.
As a Senior Associate in RSM's growing Process Technology Risk Consulting (TRC) Practice, focused specifically on serving Global Banking enterprises, you will have the opportunity to draw from your technical experience and knowledge to continue to grow your leadership skills through a high degree of client and banking industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities.
Our Global Banking consulting practice works with leading banking institutions who depend upon effective risk management, internal audit, and governance over their enterprise-wide information technology (IT) programs to achieve their business objectives, comply with evolving regulatory demands, and meet the needs of internal and external stakeholders. Our TRC Senior Associates are focused on working within project teams to assist clients with identifying and prioritizing information technology risk and leveraging process and controls to reduce risk exposure. As a TRC Senior Associate in the Global Banking consulting practice, you will work with a variety of complex global banking organizations as they continue to transform their IT risk management and assurance capabilities to be aligned to the key risks and strategies of their organization. You will work closely with clients to develop strong and collaborative working relationships, built on a deep understanding of their businesses, their challenges, technology risks, and enterprise-wide information technology strategy.
TRC Senior Associates have front line exposure to the detailed work that our project teams are executing on a daily basis and are central to delivering on our brand promise of The Power of Being Understood. As a TRC Senior Associate focused on serving our Global Banking clients, you will be an integral team member by assisting with planning of projects, conducting fieldwork, discussing findings and observations during client exit meetings, preparing work papers to support conclusions, reviewing staff work papers, and assisting in the presentation of the results of our work to client stakeholders, both within the IT organization and with business operations.
Key Responsibilities
Technical Experience
* Possess a strong understanding of IT general controls concepts and their application in differentiated client environments, specifically within complex global banking organizations.
* Capable of conducting fieldwork independently, with guidance from client and project team members, while having the opportunity to lead more junior team members and sharing knowledge and coaching on how to execute against project objectives.
* Prior practical experience with understanding and independently assessing IT policies, procedures, and controls of our clients' business applications, networks, operating systems, and other components of their technology infrastructure, with the support of project team leadership.
* Have a fundamental understanding of information technology strategic planning and other business matters, helping their project team to identify emerging information technology risks and opportunities.
* Prior practical experience with identifying internal IT controls, assessing their design and operational effectiveness, identifying where controls have not operated effectively, present potential risk exposures to project team members and assist in the development of remediation plans to support providing remediation guidance to clients.
* Have an understanding of concepts related to reviewing, documenting, evaluating, and testing application controls, particularly automated controls on a wide range of externally developed and in house developed software applications across a variety of client business processes.
* Have an understanding of the use of key reports, data transmissions, input/output data controls, and data lineage in business operations.
* Ability to identify and interpret technical findings and draft recommendations that will be presented to a broad range of both business and information technology client stakeholders.
* Desire to research and identify emerging technology trends within the global banking sector (e.g. machine learning/automation, use of data and analytics, etc.).
* Prior introduction to working with various IT control frameworks such as COSO, CoBIT, ITIL and/or other leading control frameworks.
Contributions to Firm Culture
* Model the core RSM values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and team members.
* Be open to new ideas and challenges and help foster a culture that encourages people to ask questions, seek diverse perspectives, and challenge those around you.
* Develop executive presence through interactions with management within RSM and our clients.
* Develop meaningful relationships with client personnel and colleagues.
* Support RSM's goals around diversity and inclusion by nurturing an environment that understands individuality, promotes authenticity, and values varied perspective in arriving at solutions.
Client Experience
* Continually demonstrate an eagerness and willingness to learn more about the Global Banking sector and the clients that we serve in in this space and leverage your understanding to advance towards becoming your clients' trusted advisor.
* Exhibit basic knowledge of key global banking industry fundamentals, regulatory environment, and terminology.
* Identify current and relevant global banking industry thought leadership and share with clients as relevant.
* Independently implements and coaches associates on foundational global banking industry policies, procedures, and work-programs.
* Owns process level client relationships and collaboration with external stakeholders.
* Prepare/Review initial drafts and follow-ups on client request lists.
* Participate in risk assessment management interviews. Update risk assessment models and complete initial draft of identified risks.
* Prepare and conduct tests of the operating effectiveness of clients' information technology internal controls.
* Draft information technology controls operational effectiveness test plans or work programs for review by senior members of the team.
* Create/review narratives or flowcharts for a process. Identify and review all risks and controls for a process as needed.
* Perform first level review of staff work for accuracy, completeness, and well-reasoned conclusions.
* Manage budgets and provide accurate analysis of estimates to complete to project leader.
* Review and complete status documents for client delivery.
* Prepares initial draft of client facing reports.
* Develop the ability to support multiple client projects simultaneously, while actively contributing to other firm initiatives.
Talent Experience
* Encourage colleagues to think creatively, strive for growth through development opportunities, and maximize results while working within a team environment.
* Proactively seek out opportunities to learn from or teach team members, build a coaching/mentoring network and take advantage of training opportunities to continually expand skills and leadership capability.
* Maintain willingness to give and receive candid feedback in both written and verbal form. Commit to self-development in response to constructive feedback received.
* Provide assistance, guidance, and feedback to associates assigned to work with you.
* Support recruiting efforts by understanding and promoting the RSM brand.
Business Development
* Actively participate in relevant industry associations and learning/development events to build industry perspective and contacts.
* Gain knowledge of key information technology fundamentals, regulatory environment, and terminology relevant to the global banking sector.
* Build an internal network and become aware of other services provided by the firm.
Position Qualifications
* Bachelor's or Master's Degree in business, management information systems, computer and information science, accounting or related discipline.
* Minimum of two (2) years of practical experience in IT external audit, IT internal audit, or related internal control positions serving large global banking institutions.
* Proficiency in professional writing, spreadsheet, and presentation creation tools. Exposure to data analytics tools is preferred.
* Qualified to pursue a job-relevant certification including Certified Public Accountant (CPA), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professionals (CISSP); Certified Information Security Manager (CISM) and/or Certified Information Privacy Professional (CIPP).
* Ability to travel to meet client needs and work collaboratively with others in-person and remotely.
* Effective communication skills, both verbally and in writing.
* Effective time management and prioritization skills.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $77,700 - $146,900
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Field Consultant II - NetApp StorageGRID
Consultant Job 48 miles from South Holland
About the Role We're seeking an experienced StorageGRID engineer to join our team. As a StorageGRID engineer, you will be responsible for deploying, administering, and troubleshooting NetApp StorageGRID and related storage technologies. The position requires expertise in cloud solutions, object storage, and automation scripting, with a focus on enhancing storage solutions and ensuring optimal performance.
What You'll Do
* Deploy and administer NetApp StorageGRID and related storage technologies
* Search integration services with Amazon OpenSearch (formerly Elasticsearch) service
* Configure Information Lifecycle Management policies
* Configure advanced feature modules such as CloudMirror bucket replication with Amazon S3, Google Cloud, or S3-compatible target , fabric pools and NAS bridges virtual appliance.
* Implement replication technologies and security hardening
* Perform performance tuning and troubleshooting
Experience
* Experience with NetApp cloud solutions such as Cloud Volumes Service, Cloud Volumes ONTAP, Cloud Manager, Cloud Sync
* Experience with the S3 protocol and object technologies
* Experience with automation scripting
* Experience with NetApp ONTAP
* Excellent problem-solving skills, capable of working independently and in team settings.
* Strong communication and documentation skills.
* Experience with PowerShell and/or Python scripting
Education & Certifications
* Bachelor's degree in computer science, Information Technology, or equivalent professional experience.
* Certifications in NetApp technologies, with a strong focus on StorageGRID
* At least 5 years of experience in managing and implementing NetApp StorageGRID and NetApp technologies.
Desired Certifications
* NetApp Certified Storage Installation Engineer (NCSIE)
* AWS Certified Cloud Practitioner certification
* Microsoft Azure AZ-900 Fundamentals
Salary Range Requirement
Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.
* Qualified candidates can expect a salary beginning at $135,000 or more depending on experience
Key Skills
What's In It For You?
* Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
* Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
* Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
* Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
* Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
* Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway.
At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
Events Consultant
Consultant Job 17 miles from South Holland
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job SummaryBASIC FUNCTION
HCSC is looking for a dynamic individual to join its Event Planning team! This position is responsible for assisting the department with the coordination and implementation of high quality, creative and cost-effective corporate meetings and events to include the execution of vendor relations, venue selection, contract negotiations, food and beverage selections, audio-visual service, transportation and any other tasks pertaining to the demand. Also, oversees cost reconciliation and makes periodic reports on activities and costs. Incumbent will interact with Corporate Tax, Audit, Corporate Communications and Community Relations on a regular basis and acts as corporate resource for general questions about venues and vendors. This role is hybrid/flex requiring in-office visibility.
NOTE: relocation will not be offered, sponsorship either now or in the future will not be extended ~
JOB REQUIREMENTS
Bachelor's Degree OR 6 years of direct experience in corporate event planning and large scale executive events.
Experience managing large-scale projects from initial conception to completion.
Experience reviewing, negotiating and closing contracts.
Must be well-organized and detail oriented; maintain a high sense of urgency and client focus; have on-the-spot crisis management skills, problem solving and a professional image.
Clear and concise interpersonal, verbal and written communication skills.
Relationship building and negotiating skills.
Ability and willingness to travel, including overnight stays.
Willingness to work nights and/or weekends as needed.
Self-directed, proactive and ability to work autonomously.
Proficient in MS Office programs and with C-Vent event management platform.
Working knowledge of current trends in the food & beverage and event planning industry.
Established relationships with external event planners and external food & beverage industry professionals/vendors.
PREFERRED JOB REQUIREMENTS
CMP (certified Management Planning) designation preferred.
MPI or other industry affiliated membership association.
Knowledge of Chicagoland restaurants and event venues.
Experience planning incentive trips.
NOTE: relocation will not be offered, sponsorship either now or in the future will not be extended ~
#LI-TP1
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting **************************************
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$54,800.00 - $121,100.00
JDA Program Management
Consultant Job 23 miles from South Holland
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Sonsoft Inc.
is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
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/span/li/ulullispan Experience with Large greenfield implementation program experience in bJDA modules/b/span/li/ulullispan At least b3 years/b of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes/span/li/ulullispan At least b6 years/b of experience in Development/ Configuration/solutions evaluation/ Validation and deployment /span/li/ulullispan At least b6 years/b of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process/span/li/ulullispan Understanding of market and technology trends.
/span/li/ulullispan Analytical skills /span/li/ulullispan Experience and desire to work in a management consulting environment that requires regular travel/span/li/ulpbuspan/span/u/b/p/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"pbuspan Basic Qualifications :-/span/u/bbspan/span/b/pullispan Bachelor's degree or foreign equivalent required from an accredited institution.
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/span/li/ul/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pb Note:-/bbr/span This is aspan /span/spanbu Full-Time amp; Permanent job opportunity/u/bspanspan /spanfor you.
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Management Consultant, Program Manager
Consultant Job 17 miles from South Holland
div class="col col-xs-7 description" id="job-description"
span style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"bspan style="font-size:12pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Management Consultant, Program Manager/span/span/span/b/span/span/span/spanbr/br/span style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Our consultancy is looking for highly motivated and talented management consultants. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done./span/span/span/span/span/spanbr/span style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"a/abr/span style="font-family:Arial, sans-serif;"span style="color:#000000;"Ideal candidates would have 10+ years of management consulting with 3-5 years of experience in program management and have strong interpersonal skills, have superior oral and written communication skills, a client service focus, as well as the ability to identify opportunities for improvement, develop recommendations and implement complex solutions in a fast-paced environment. /span/spanspan style="font-family:Arial, sans-serif;"span style="color:#000000;"Must be willing to travel up to 25% as required by client engagements./span/span/span/span/span/spanbr/span style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;" /span/span/span/spanbr/br/span style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"bspan style="font-family:Arial, sans-serif;"span style="color:#000000;"STRATEGIC CONSULTING RESPONSIBILITIES/span/span/b/span/span/span/spanbr/ ullispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Assess organizational challenges: Identify inefficiencies, process gaps, or strategic misalignment./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Analyze data and trends: Use analytics to support recommendations (financials, KPIs, performance metrics)./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Develop business cases: Build and present strategic plans to senior stakeholders./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Provide expert recommendations: Suggest solutions aligned with business goals (e.g., org design, digital transformation, change management)./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Facilitate workshops and stakeholder interviews: Gather requirements and insights across departments. /span/span/span/span/span/span/span/li/ulbr/span style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"bspan style="font-family:Arial, sans-serif;"span style="color:#000000;"PROGRAM MANAGEMENT RESPONSIBILITIES/span/span/b/span/span/span/spanbr/ ullispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Provide project leadership in all aspects of planning, preparation, coordination, and execution of multiple projects and anticipate the needs as driven by project work plans./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Independently manage resources and be able to deliver all components of basic and standalone projects./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Plan client meetings by anticipating needs as driven by the work plan, coordinate meetings with key users, develop data requests and document key questions to be answered throughout the engagement./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Produce project documentation, research briefs, meeting materials, analysis, graphics, best practice presentations, benchmark information and interim and final deliverables./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Create meaningful relationships with clients and stakeholders./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Create work plans including project staffing, project approach, and resource requests to be reviewed with clients and executives./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Plan and manage large-scale initiatives: Oversee scope, schedule, budget, and risk across multiple projects./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Coordinate cross-functional teams: Align efforts across business units, IT, and external vendors./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Drive implementation: Ensure execution of strategic plans and manage the change management process./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Monitor and report progress: Track KPIs, generate dashboards, and communicate updates to executives./span/span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Manage stakeholder expectations: Serve as the bridge between business sponsors and project teams./span/span/span/span/span/span/span/li/ulbr/span style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"bspan style="font-family:Arial, sans-serif;"span style="color:#000000;"ADDITIIONAL QUALIFICATIONS/span/span/b/span/span/span/spanbr/ ullispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Bachelor's Degree in Business, Human Resources, or similar./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Management consulting experience, including client facing experience./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"3-5 years of program management experience./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Demonstrated experience managing program budgets and large teams./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Strategic thinker and problem solver with a drive to get all types of work done with high attention to detail./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Excellent ability to communicate across all mediums and settings; superior consulting and stakeholder management abilities./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Demonstrated knowledge of financial and operational modeling, capital planning models and workforce models./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Project and program management (Agile, PMP preferred)./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Change management experience./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Business process improvement experience./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Financial modeling and ROI analysis experience./span/span/span/span/span/span/li/ulullispan style="font-size:11pt;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Strong relationship building between internal customers, vendors and employees/span/span/span/span/span/li/ulbr/strongspan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"COMPENSATION/span/span/span/span/span/span/strongullispan style="font-size:11pt;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"The position is full time and will include a base salary, plus commission, and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match./span/span/span/span/span/lilispan style="font-size:11pt;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"The position is remote./span/span/span/span/span/li/ul /div
Field Franchise Partner Consultant - Illinois
Consultant Job 17 miles from South Holland
The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence. This role will be based in Illinois only. ResponsibilitiesTrusted Advisor to Franchise PartnerEstablish a strong, trusted advisor relationship with Franchise Partners through leadership training, on-site store visits, and frequent communication Act as a liaison between the Franchise Partner and Crumbl HQ to balance stakeholder interests and recommend solutions Facilitate Franchise Partner networking by connecting those with similar challenges and interests through roundtable discussions and a strong understanding of the market and region Use Franchise Partner leadership training to promote a positive Crew culture Document every interaction with Franchise PartnersAddress franchise partner engagement by escalating feedback and documenting results Consult on Business Success and ProfitabilityDevelop reports and actionable recommendations tailored to individual store business needs by using sales data, comparison statistics, and analysis.Work with Franchise Partners to create short and long-term business goals Review profit and loss statements to identify profit goals and opportunities Frequently perform root-cause analyses and provide recommendations for business growth Conduct local market research to aid in increasing sales through marketing initiatives and community involvement Develop marketing strategies based on market research and Franchise Partner interest Support Operational ExcellenceDevelop a thorough understanding of Crumbl's operational KPIs and the why behind them including policies and procedures Educate and offer strategic advice on the 3 C's of Crumbl (Cookie Quality, Cleanliness, and Customer Experience) Seek every opportunity to encourage operational excellence Applaud operational excellence with awards and recognition Review operational metrics set by HQ, which could include, but is not limited to: ticket times, cookie quality, sold-out time, service availability, and customer reviews to identify strengths and weaknesses; coach on operational best practices.Review operational dashboards for the market region to better understand opportunities for each store and recommend best practices to reach strategic goals for Franchise Partners.
QualificationsMinimum QualificationsBachelor's degree with emphasis in Business, Marketing, or Accounting or equivalent proven experience Proven track record of running a successful business Strong financial literacy skills Excellent communication skills, both written and verbal (ability to convey complex ideas clearly and using simple language) Proficient in Microsoft Office and Google WorkspaceStrong emotional intelligence Ability to conduct crucial conversations Ability to balance the interests of both HQ and Franchise Partners, though sometimes conflicting Ability to work in a fast paced environment with little to no supervision Basic Knowledge of food safety practices Valid U.S. Driver's LicenseAccess to reliable transportation Preferred QualificationsPrevious consulting or coaching experience Previous multi-unit management experience Previous business financial experience Advanced knowledge of food safety practices Masters degree in business related field
Working ConditionsThis position is based in the market where the employee will be consulting with travel about 50% of the time. The expectations may change with business needs. 25% of the time will be focused on administrative tasks by participating in team calls, identifying priorities, planning travel, sending follow up communications to franchise partners, etc. 75% of the time will be focused on field tasks by visiting bakeries, traveling, conducting business reviews, etc.
$80,000 - $105,000 a year
We are committed to pay transparency in accordance with Illinois law; the salary range for this position is listed above and reflects our commitment to equitable and competitive compensation.
Benefits & Perks
- Medical, dental, and vision benefits
- 15 days PTO/year
- 10 paid holidays
- Paid parental leave
- Personal phone bill reimbursement
- Gym reimbursement
- Corporate DoorDash DashPass membership
- Regular company and team activities
- 401k with competitive matching contribution plan
- Excellent opportunities for career growth
- Work in a hyper-growth company
Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.
Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.
Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box!
Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.
Managing Consultant, Services Business Development - Fintechs and Digital Merchants
Consultant Job 17 miles from South Holland
**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Services Business Development - Fintechs and Digital Merchants
Overview:
Mastercard Services provides cutting edge services in the areas of Business & Market Intelligence, Customer Acquisition and Engagement, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our Digital Partner & Fintech sales team is responsible for end-to-end solutions for a diverse customer base including large tech companies, ecommerce, media, fintechs, bin sponsors, processors & program managers
As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales experience, exceptional analytical and problem-solving skills, comfort navigating complex sales processes, and the ability to form and manage successful lasting client relationships.
The Role
As Managing Consultant - Fintechs, you will be instrumental in driving the growth with our fintech partners. You will be responsible for managing a portfolio of strategic clients building on existing relationships and initiating new ones to generate and qualify opportunities and promote Mastercard Services solutions to drive sales.
To be successful the ideal candidate will:
Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.
Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.
Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.
Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.
Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.
Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.
Support project / customer success teams in problem-solving efforts and structuring project workplans.
Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.
Coach and provide valuable feedback to team members, fostering their professional growth.
Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.
All About You
Significant B2B sales experience, preferably software as a service (SaaS), data & analytics, and/or cybersecurity solutions.
Proven ability to meet/exceed sales targets and quotas
Strong analytical and problem-solving skills, enabling you to tackle complex challenges and gain credibility with account teams.
Strong communication and persuasion skills, both written and oral.
Exceptional relationship management skills, fostering long-term partnerships with clients.
You are a strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues
You have a strong commercial drive with the ability to monetize senior client relationships based on empathy, thought leadership, knowledge of product impact, and subject matter expertise
Must have the ability to own and drive end-to-end sales including prospecting, scoping/pricing, business case development, contract development, client negotiation, gaining legal approval, sign contracts, and project kickoff.
Experience managing projects and / or teams, showcasing your leadership abilities.
Knowledge of consumer and commercial payments market is a plus
High level of energy, drive, enthusiasm, initiative, and commitment.
Outstanding multitasking abilities in a fast-paced, deadline-driven environment.
Purchase Salary Range: $132,000-$206,000
\#servicesbd
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Treasury Consulting Innovation Economy Associate
Consultant Job 17 miles from South Holland
Leverage your industry expertise, collaborate on consulting, craft presentations, and analyze data to enhance our processes.
Partner with elite teams and turn data-informed insights into game-changing solutions using your innovative thinking and industry acumen. You demonstrate this by using your talent for designing influential presentations to captivate stakeholders and motivate them towards decisive action.
As a Senior Associate in the Commercial Banking Payments Treasury Consulting organization, you contribute significantly to your team's success by bringing a deep knowledge of the industry and products, with an understanding of what it takes to bring together all the key elements to ensure coordinated outcomes for our clients and prospects.
Job responsibilities
Collaborate on consulting engagements to understand clients' current processes, challenges, and priorities
Partner with deal teams and management, including Banking and Treasury Officers, to create industry-modified solutions for our clients
Assist with the development of client and prospect presentations and collateral for both internal and external audiences, while taking ownership of post-client meeting activities
Research and analyze client and industry data to identify process improvement opportunities
Support the Treasury Consultant in engagement and client delivery with the vetting, scoping, and execution of the client engagement through note taking, producing consulting output, and client presentations
Assist with the development of case studies, white papers, thought leadership pieces, and internal team materials for sales enablement purposes
Help guide the generation of ideas to develop and build new tools for internal and client use that improve the client experience
Oversee and manage internal initiatives and strategy (e.g., team learning & development, new segment support strategies, stakeholder management approaches, etc.)
Develop strong treasury acumen via structured and self-paced training focused on treasury thought leadership, understanding trends in treasury, banking and payments, and JPMorgan's core cash / Treasury services product suite
Required qualifications, capabilities, and skills
3+ years of experience in supporting product solution development and/or sales within the industry
Experience transforming data into actionable insights for internal and external client-facing use
Proven ability to think strategically and transform abstract ideas into an action plan
Strong focus on delivering product value through effective, iterative cycles of product development
Advanced/Strong Microsoft office skills needed, particularly PowerPoint and Excel
Familiarity with Treasury process and knowledge of the order to cash, and the procure to pay processes, daily cash processes, bank account and relationship management
Strong project management skills; well-organized, structured approach; ability to achieve tight timelines on complex deliverables; ability to work independently on multiple projects simultaneously
Effective verbal and written communication, strong interpersonal skills, resourcefulness, technical, team player, strong work ethic
Travel Requirements: 25% - 50%
Preferred qualifications, capabilities, and skills
Experience working in a large corporate treasury or cash operations (accounts payable and accounts receivable) team or in a treasury consulting capacity
Familiarity and recent user experience with Treasury Management Systems, Enterprise Resource Programs, and other technology solutions that support Treasury, accounts payable and accounts receivable processes
Knowledge of J.P. Morgan Treasury Services products
Product Enablement Consultant
Consultant Job 31 miles from South Holland
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary
This role ensures alignment of the CST Product Transformation & Management (PTM) team with internal policies and standards. The Product Enablement Consultant provides analytical and operational support to monitor key controls, escalate issues and drive continuous improvement in processes, documentation and delivery quality. In addition, this role also includes acting as a liaison to key control partners - including but not limited to Cloud Governance Authority (CGA), Permit to Send/Receive (PTS/R), Model Risk Management (MRM), Secure by Design (SBD) by ensuring that products maintain adherence to internal policies and standards. The position facilitates training, documentation, stakeholder engagement and performance monitoring to ensure product and project teams remain compliant, informed and aligned on internal policies and standards. This position plays a key role in building partnerships across BISO, PMO, and control owners to foster an environment of proactive enablement.
Responsibilities:
Understand and manage controls, policies, standards and related requirements
Analyze and monitor product/project data, escalating control-related issues and risks as appropriate
Evaluate and improve control functions and process efficiency to drive stronger delivery outcomes
Collaborate with internal control owners to ensure policy/standard adherence and identify gaps in compliance for remediation
Build and maintain relationships with BISO, PMO and control owners to align project and product activity with requirements
Act as a liaison with control partners. Including Cloud Governance Authority (CGA), Permit to Send/Receive (PTS/R), Model Risk Management (MRM), Secure by Design (SBD), to interpret and embed control requirements into product activities
Facilitate onboarding and training for PTM team members to equip them with updated policy/procedure knowledge
Provide subject-matter guidance on the product lifecycle, change management processes and compliance tools
Create, update and maintain user guides, FAQs and internal documentation that support procedural consistency and usability
Track task submissions/status for controls and notify product owners of changes related to control requirements
Analyze and review delivery metrics to identify areas for improvement and consult with stakeholders to optimize efficiency
Attend forums and working sessions to stay informed on control updates, expectations and compliance agreement
Qualifications:
3-5+ years of relevant experience in Project Management, Product Management, Risk, or Policy and Control Management
Proven experience managing control frameworks, product transformation initiatives or governance within large organizations
Proficient in JIRA and Confluence with experience in documentation maintenance and workflow tracking
Strong communication and stakeholder management skills across product, tech and risk teams
Ability to facilitate training sessions and produce self-serve materials to upskill partners on internal processes
Strong analytical skills with the ability to evaluate metrics, identify root causes and drive action-based improvements
Demonstrates ability to manage multiple priorities in a fast-paced, high regulated environment
Attention to detail, proactive problem-solving skills and ability to work both independently but as a team too
Familiarity with technical change management and policy enforcement
Experience working with control partners such as CGA, PTS/R, MRM is highly desirable
Jira, Confluence, MS suite, Excel
Skills:
Collaboration
Project Management
Result Orientation
Solution Delivery Process
Stakeholder Management
Analytical Thinking
Business Acumen
Financial Management
Influence
Risk Management
Agile Practices
Architecture
Data Management
Solution Design
Technical Strategy Development
Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client's expectations in terms of the functionality, quality, timeline, and cost.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CO - Denver - 1144 15th St - Denver Gis (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842), US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540) Pay and benefits information Pay range$65,800.00 - $155,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Coordinator, Program Management
Consultant Job 17 miles from South Holland
The Program Management Team supports oversight across grantmaking Programs and serves as a resource to Program Staff. It coordinates the implementation of policies, protocols, and workflows across Programs, ensures smooth operations and collaboration, and identifies and shares best practices. The Team Coordinator works closely with all members of the Program Management team, particularly the Senior Program Management Associate and the Cross-Foundation Program Officers. The Team Coordinator will report to the Managing Director, Programs.Job Description
Essential Duties and Responsibilities:
Schedule and manage logistics for Program Officer Cohort and Ending and Exiting Programs Cohort meetings, including liaising with Meeting Planners as needed, as well as future communities of practice hosted by the team
Take and circulate notes and agendas for all Cohort Meetings
Arrange and coordinate appointments and travel for Cross-Foundation Program Officers
Process expense reports for the Cross-Foundation Program Officers and the Managing Director
Manage the Managing Director's calendar in partnership with the Senior Program Management Associate
Backup to the Senior Program Management Associate on Team Leader Meetings (schedule, agenda, and notes)
Create and track contracts and payments, as a backup to the Senior Program Management Associate
Arrange and coordinate appointments and logistics for Staff visiting Chicago from our Nigeria and India offices
Schedule and manage logistics for On Nigeria meetings and process expense reports for Chicago-based On Nigeria Staff
Other Duties and Responsibilities:
Participate in Foundation-wide committees, working groups, and other initiatives
Participate in external activities such as award selection committees, affinity groups, and other opportunities
Serve as back-up to the Senior Program Management Associate, participate in cross-training, and back-up other Coordinators in Programs as assigned
Perform other duties as assigned
Qualifications:
Minimum of three to five years of relevant experience
A bachelor's degree is desirable
Comfortable working in a team environment
Excellent writing, editing, organizational, and verbal skills
Able to manage numerous tasks and projects
Able to think and work independently, using strong working knowledge of program substance and process
Strong working knowledge of Microsoft Outlook, Word, and Excel
The position is currently hybrid and based in Chicago, Illinois.
Annual salary for this role will start at $67,600. We offer a generous total compensation package that emphasizes both base salary and a comprehensive benefits package to support your life, health, and well-being.
Physical Requirements and Work Environment
The work environment is an office setting. Intermittent physical activities will include bending, reaching, sitting, and moving around the office during working hours. Reasonable accommodations may be made to enable a person with physical disabilities to perform the job.
Customer Success Consultant
Consultant Job 17 miles from South Holland
Job Description
Notes:
(with up to 30% travel) based in the Midwest (ideally)
Ability and experience managing a large portfolio (100-130 accounts) required
Experience in Customer Success or Account Management in a B2B environment required
WHO WE ARE
Join FPG and become part of a dynamic team dedicated to elevating service and revenue excellence. With over 30 years of expertise, we’ve perfected the art and science of optimizing frontline performance. The unique artistry of our inspiring FPG team with the cutting-edge science of our proprietary technology, IN-Gauge – we have set the benchmark in technology and training. Our global footprint extends across world-renowned brands in the hospitality and automotive industries, spanning more than 100 countries and boasting over 60,000 app users.
At FPG, we’re committed to unlocking the full potential of individuals and transforming the frontline role. Our culture is built on empowerment, passion, and continuous growth. When you join us, you’re not just a part of a company – you’re joining a movement that believes in the potential of people and their ability to make a difference. Experience a fulfilling career with us, where your aspirations meet opportunities.
WHO YOU ARE
FPG Customer Success Consultants are exceptional individuals that embodies excellence in account management and customer success. You’ve demonstrated your prowess in these areas, and your executive presence is undeniable. You possess the rare ability to influence at all levels, whether you’re engaging senior leadership, nurturing aspiring managers, or empowering the frontline staff. You thrive in a dynamic SaaS environment, where your expertise is instrumental in supporting client’s performance potential. Your presentation and facilitation skills, both in-person and in virtual settings, are highly effective, leaving the audience inspired with lasting impact. Building and maintaining robust client relationships is second nature to you. Your critical thinking, empathy, self-awareness, and unwavering teamwork make you a valuable asset. You excel in time management and prioritization, ensuring every task is well executed and aligns with the mission to maximize frontline performance.
If you’re the kind of person who has been described as inspirational and possesses the innate ability to inspire people to achieve their full potential, then FPG may be the perfect home for your exceptional talents. Join us and be a part of a team that’s passionate about unlocking potential and elevating performance.
WHAT YOU WILL DO
As a Customer Success Consultant at FPG, your role is pivotal in ensuring that each customer embarks on their journey with us successfully. Your responsibilities span the entire customer lifecycle, beginning with the activation process. This process includes immersive live virtual delivery sessions that unveil the FPG Foundation Framework – the formula for success in the FPG program. Your mission is to effectively articulate this framework, securing buy-in at all levels and helping customers understand their crucial role in program success. You will also manage a portfolio of accounts. Here, your primary objective is to ensure the sustained success of The Foundation Framework and client performance. Each client’s incremental revenue performance, coupled with the framework, is the metric by which FPG measures success. As the voice of the customer, you will be at the forefront of advocating for our clients, proactively driving the adoption of The Foundation Framework and maintaining a strong focus on customer retention. You will cultivate and nurture client relationships, ensuring they receive the support necessary to achieve maximum impact. Additionally, your role may provide the opportunity to engage with clients on-site from time to time, further enhancing relationships and positively impacting the overall client experience.
HOW YOU WILL DO IT
Lead and facilitate the customer activation process, ensuring a captivating onboarding experience
Drive the implementation and ongoing maintenance of The Foundation Framework
Promote and support the adoption and utilization of the IN-Gauge software platform
Commit to continuous self-led learning, always maintaining IN-Gauge ‘super user’ proficiency
Collaborate with regional and global peers, fostering the exchange of best practices and seeking innovation insights
Champion the client recognition tool, encouraging client leadership to actively engage using IN-Gauge
Regularly communicate program performance to key property leadership, outlining support needs monthly, partnering with the General Manager role or equivalent
Lead quarterly program reviews with key stakeholders
Initiative conversations with internal leadership regarding upsell opportunities
Occasionally, up to 20% of your time, travel to local regional clients to support, elevate, and reinforce partnership expectations, enhancing the overall client experience
QUALIFICATIONS
Bachelor’s Degree is preferred, with a track record of working in a performance results-focused environment
1+ years of relevant experience
Tech savvy with SaaS experience being advantageous
Possesses exceptional presentation skills, both in-person and virtually, with an inspiring and impactful style
Demonstrates executive presence and the ability to influence at all levels
Exhibits a high level of polish and poise in all interactions
Excellent listing skills, curiosity, and resourcefulness
Capable of compelling written and verbal communication, catering to both technical and non-technical audiences
Excellent listing skills, curiosity, and resourcefulness
Proactive and capable of working autonomously
Must show adaptability and flexibility in response to the evolving needs of the business
Fosters collaboration among various departments to advance the company’s shared vision
COMPENSATION
Base Salary $65,000 + lucrative incentive plan, averaging around $15,000 annually, uncapped in growing region.
BENEFITS
FPG provides a comprehensive suite of benefits to our valued Team Members, along with benefits for their eligible dependents as detailed below.
Benefits effective date 1st day of the month following date of hire:
Employer contribution toward company sponsored health plans
Dental & Vision plans offered
Employer paid Short-term Disability & Employer paid Long-term Disability
Employer paid Life Insurance Policy ($100,000)
Employer paid Accidental Death & Dismemberment Policy ($100,000)
Additional Benefits
401K participation, with 4% Employer Matching Contribution
Paid Time Off and annual holiday closure
Parental Leave (Maternity, Paternity, and Adoption Leaves)
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Dispensary Customer Consultant - Full Time
Consultant Job 17 miles from South Holland
Job Description
Customer Consultant - Budtender – Full Time
This is for the Chicago-612 N Wells Location
Wake Up and smell the Roses! Are you looking to join a diverse, inclusive, positive environment where both customers and staff are our priority? We pride ourselves on our incredible team, from management to staff, who bring diverse skill sets from all walks of life to create Green Rose.
Green Rose was established in 2021, and opened our flagship store in River North in November 2022, and our second location in Lincolnwood 2023.
Customer Consultants/Budtenders (CC) will be responsible for assisting customers and will offer customers one-on-one consultations on product selection based on their deep understanding of the dispensary’s product offerings. These positions will be required to work closely with the General Manager/Assistant General Manager and all departments, and others at the dispensary and within the company to ensure competency with new products added to inventory and ensure fluid and practiced communication skills towards accurately and efficiently assisting customers. The CCs will become trusted advisors to customers about cannabis products, their profiles, and their routes of administration. Following consultation, the CC will be responsible for completing sales according to company policies and practices, including ensuring records of the sale are entered into the POS and State’s verification system correctly and completely. Experts on the floor, with customer interactions, product knowledge, and pure work-ethics to provide all customers with the best possible experience and ensure our returning customer base. The role will also consist of other front line operational duties with a basic understanding of back end operational duties. Required to handle money, manage codes, always ensure smooth traffic while always maintaining exemplary flow and great service. These duties listed are not exhaustive, and additional responsibilities may be assigned by management.
Responsibilities included but not limited to:
Greet and check in all customers
Immediately engage with all customers to understand all wellness needs while recommending products
Assess individual customer needs by asking proper, relevant questions to lifestyle to best determine what products to recommend
Adhere to and promote culture of compliance
Continued education and training to further knowledge of all products
Assist in maintaining cleanliness and organization of store to include front and back-end operations and products
Perform sales transactions including cash handling, using POS systems, and exercising and adhering to all compliance and regulatory measures
Always maintain customer rapport and professionalism
Train and adapt to all roles
Manage time and respect all protocols under pressure and fast pace
Other duties as assigned
Position Qualifications:
2+ years in hospitality, cannabis or retail field
Consistent and constant communication on all levels
Accountability at all levels and for others
Balanced decision making
Eyes-Up Mentality
Practical and pro-active actions/thinking
Attention to detail, organized lead in all workspaces
Position Job Requirements:
- High school diploma or GED required
- Must be able to pass a background check
- Must be 21 years of age
- Must possess a valid license or state ID
- Must remain compliant with all city and state regulations and requirements for working in the industry
- Must be able to walk/stand for extended periods of time
- Must be able to work opening, closing and weekend shifts as needed
- Willingness to be flexible – Travel is at times necessary
Green Rose Core Values:
The 5 “C’s” of Green Rose Retail
~Customer Service~
Provide the best in class “Cannabis Experience” for everyone we encounter
~Compliance~
Pro-Active, and Steadfast reserve to ensure our practices are above standard
~Cannabis Knowledge~
Becoming a True Cannabis Expert; commitment to be the best at our craft
~Compassion~
Compassionate Cannabis Practices – Responsibly Excels & Unites us all
~Communication~
Communication – dissolves question, cultivates environments of uniqueness and diversification
Cultivate Your Green Rose – Harvest the fruits of Stoic Standards, with the elegance of individual/unified uniqueness
How we live our Core Values
Accountability: Own and honor our commitment to always put others first
Diversity: Treat everyone with respect
Excellence: The little things matter most
Integrity: Always do the right thing
Mission Statement: In everything Green Rose does, we are always dedicated to our mission: Inspire and guide the human essence; one puff at a time
Green Rose Dispensary is a Chicago-based veteran, female, Black and Latino owned adult use dispensary that empowers the customer with in-depth knowledge about the newest products on the market. Green Rose delivers the best products with the best customer service on the newest, most innovative platforms. We are dedicated to operating as a strong advocate for inclusion and the elevation of diverse voices for our employees and customers. Green Rose Dispensary is an equal opportunity employer who believes in the value of diverse voices and perspectives.
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JDA Program Management Principal Consultant
Consultant Job 23 miles from South Holland
SonSoft Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. SonSoft Inc is growing at a steady pace specializing in the fields of Software Development, Software Consultancy, and Information Technology Enabled Services.
Job Description
At least 5 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks
Should have experience working as Project/Program Manager.
Experience with Large greenfield implementation program experience in JDA modules
At least 3 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
At least 6 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
At least 6 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process
Experience and desire to work in a management consulting environment that requires regular travel
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience within the Information Technologies.
Additional Information
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
This is a Full-Time & Permanent job opportunity for you.
Only US Citizen & Green Card Holder can apply.
No OPT-EAD, GC-EAD, H4-EAD, L2-EAD, H1B & TN candidates, please.
Please mention your Visa Status in your email or resume.
** All your information will be kept confidential according to EEO guidelines.
Senior Associate - Technology Risk Consulting
Consultant Job 17 miles from South Holland
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Responsibilities:
* Develop an understanding of the RSM Technology Risk Consulting approach, methodology and tools
* Develop an understanding of the Industry leading frameworks and methodologies for Sarbanes-Oxley, COBIT, NIST and ITIL
* Demonstrate understanding of business processes, internal control risk management, IT controls, and related regulatory and compliance standards
* Perform technology risk assessments and reviewing, documenting, evaluating control's design and operating effectiveness, IT internal audit consulting activities (internal audits over ERP systems, IT security, and other IT systems)
* Perform external audit assurance activities, and perform service organization control services activities related to SSAE18 SOC 1 and SOC 2 reporting services
* Performing risk analysis by reviewing the information security policy documents against industry standards/ regulatory requirements and drafting risk reports, which summarize the information security assessment including any risks to the organization
* Perform first level review of associates work for accuracy, completeness, and well-reasoned conclusions
* Review and complete status documents for client delivery
* Use problem solving and critical thinking skills to quickly identify internal control deficiencies, evaluate their risk implications, and draw the appropriate conclusions to best advise our clients
* Exercise professional skepticism, judgment and adhere to the code of ethics while on engagements
* Ensure that documentation is compliant with quality standards of the firm
* Work collaboratively as a part of the team and communicate effectively with RSM consulting professionals, supervisors, and senior management on a daily basis
* Manage multiple concurrent engagements and ensure service excellence through prompt responses to internal and external clients
* Provide timely, high quality client service that meets or exceeds client expectations including coordinating the development and execution of the consulting work plan and client deliverables
* Ensure professional development through ongoing education
Required Qualifications:
* Bachelor's Degree with minimum of 2 years of relevant experience in Information Technology/Security Controls, SSAE 18, SOC reports, IT Audits, IT General Controls, IT Application Controls and ERP Audits.
* Candidate should have intermediate knowledge of financials, operations and technology and its related risks
* Candidate should have good knowledge for SOC 1, SOC 2, ICFR, IT General Controls, IT Application Controls, Information security and risk management frameworks/ standards (ISO 27001, NIST, COBIT, ITIL, PCI.)
Preferred Qualifications:
* Qualified to pursue a job-relevant certification (CISA, CISM, CRISC, CISSP)
* Strong Data Analytical skills including advanced Excel skills (VLOOKUP's, pivot tables, and basic formulas), Word and PowerPoint
* MS Visio skills to develop process and data flow diagrams
* Strong multi-tasking and project management skills
* Excellent verbal and written communication
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Field Consultant II - NetApp StorageGRID
Consultant Job 37 miles from South Holland
About the Role We're seeking an experienced StorageGRID engineer to join our team. As a StorageGRID engineer, you will be responsible for deploying, administering, and troubleshooting NetApp StorageGRID and related storage technologies. The position requires expertise in cloud solutions, object storage, and automation scripting, with a focus on enhancing storage solutions and ensuring optimal performance.
What You'll Do
* Deploy and administer NetApp StorageGRID and related storage technologies
* Search integration services with Amazon OpenSearch (formerly Elasticsearch) service
* Configure Information Lifecycle Management policies
* Configure advanced feature modules such as CloudMirror bucket replication with Amazon S3, Google Cloud, or S3-compatible target , fabric pools and NAS bridges virtual appliance.
* Implement replication technologies and security hardening
* Perform performance tuning and troubleshooting
Experience
* Experience with NetApp cloud solutions such as Cloud Volumes Service, Cloud Volumes ONTAP, Cloud Manager, Cloud Sync
* Experience with the S3 protocol and object technologies
* Experience with automation scripting
* Experience with NetApp ONTAP
* Excellent problem-solving skills, capable of working independently and in team settings.
* Strong communication and documentation skills.
* Experience with PowerShell and/or Python scripting
Education & Certifications
* Bachelor's degree in computer science, Information Technology, or equivalent professional experience.
* Certifications in NetApp technologies, with a strong focus on StorageGRID
* At least 5 years of experience in managing and implementing NetApp StorageGRID and NetApp technologies.
Desired Certifications
* NetApp Certified Storage Installation Engineer (NCSIE)
* AWS Certified Cloud Practitioner certification
* Microsoft Azure AZ-900 Fundamentals
Salary Range Requirement
Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.
* Qualified candidates can expect a salary beginning at $135,000 or more depending on experience
Key Skills
What's In It For You?
* Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
* Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
* Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
* Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
* Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
* Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway.
At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
Management Consultant, Business Process Improvement SME
Consultant Job 17 miles from South Holland
Our consultancy is looking for highly motivated and talented management consultants. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done. Ideal candidates would possess 10+ years in management consulting with 3-5 years of experience in business process improvement and have strong interpersonal skills, have superior oral and written communication skills, a client service focus, as well as the ability to identify opportunities for improvement, develop recommendations and implement complex solutions in a fast-paced environment. Must be willing to travel up to 25% as required by client engagements.
PRIMARY RESPONSIBILITIES
Support project management and quality teams in identifying, verifying, analyzing, and implementing process improvement and process re-engineering opportunities.
Perform qualitative and quantitative analysis of key performance indicators in an effort to identify opportunities for improvement in the existing business model, processes, and structure.
Provide technical and analytical support for process improvement initiatives.
Develop process analysis and re-engineering to improve efficiency, lower costs and improve product quality.
Facilitate the design and implementation of new/improved process models and organizational structures.
Train and guide resources in process improvement techniques.
Manage and lead process team to achieve desired results.
Assist in development of new process capabilities.
Perform project management, analytics, and metrics to ensure milestones are met and deliverables achieved.
Coordinate with various teams to analyze project results and performance.
Identify and manage resources to deliver effective solutions.
Ensure that the team works in accordance with the approved company operating policies, procedures, practices and methods.
REQUIRED SKILLS
Bachelor's Degree in Business, Human Resources, or similar
Management consulting experience, including client facing experience
3-5 years of business process improvement experience
Solid experience in business processes design and consultation
BPI certification (Lean, Six Sigma) or experience with Kaizen a plus
Experience with contact centers a plus
Strong facilitation skills, and solid verbal and written communication skills
Strong Word, Excel and PowerPoint skills
Flexible and adaptable; able to work in ambiguous situations
Strong relationship building between internal customers, vendors and employees
COMPENSATION
The position is full time and will include a base salary, plus commission, and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match.
The position is remote.
Management Consultant, Business Process Improvement SME
Consultant Job 17 miles from South Holland
Job DescriptionManagement Consultant, Business Process Improvement SME Our consultancy is looking for highly motivated and talented management consultants. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done.
Ideal candidates would possess 10+ years in management consulting with 3-5 years of experience in business process improvement and have strong interpersonal skills, have superior oral and written communication skills, a client service focus, as well as the ability to identify opportunities for improvement, develop recommendations and implement complex solutions in a fast-paced environment. Must be willing to travel up to 25% as required by client engagements.
PRIMARY RESPONSIBILITIES
Support project management and quality teams in identifying, verifying, analyzing, and implementing process improvement and process re-engineering opportunities.
Perform qualitative and quantitative analysis of key performance indicators in an effort to identify opportunities for improvement in the existing business model, processes, and structure.
Provide technical and analytical support for process improvement initiatives.
Develop process analysis and re-engineering to improve efficiency, lower costs and improve product quality.
Facilitate the design and implementation of new/improved process models and organizational structures.
Train and guide resources in process improvement techniques.
Manage and lead process team to achieve desired results.
Assist in development of new process capabilities.
Perform project management, analytics, and metrics to ensure milestones are met and deliverables achieved.
Coordinate with various teams to analyze project results and performance.
Identify and manage resources to deliver effective solutions.
Ensure that the team works in accordance with the approved company operating policies, procedures, practices and methods.
REQUIRED SKILLS
Bachelor’s Degree in Business, Human Resources, or similar
Management consulting experience, including client facing experience
3-5 years of business process improvement experience
Solid experience in business processes design and consultation
BPI certification (Lean, Six Sigma) or experience with Kaizen a plus
Experience with contact centers a plus
Strong facilitation skills, and solid verbal and written communication skills
Strong Word, Excel and PowerPoint skills
Flexible and adaptable; able to work in ambiguous situations
Strong relationship building between internal customers, vendors and employees
COMPENSATION
The position is full time and will include a base salary, plus commission, and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match.
The position is remote.
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