Consultant Jobs in Taylor, MI

Who You'll Work With As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies. The Global Systems Integration team has a vision of building a hyperconnected future. Our team brings a tool agnostic perspective to our clients, meeting them where they're at and providing tailored solutions to meet them on their enterprise integration journey and walk with them as they mature their integrated solutions. The experts in this team are dedicated to delivering client centric solutions focused on Business Process Automation, Integration Strategy & Architecture, API management, and Cloud, Application, & Data Integrations. What You'll Do * Collaborate with clients to understand their business requirements and integration needs. * Conduct assessments of existing systems and API Portfolio, identify challenges, and recommend solutions. * Facilitate workshops and meetings with client stakeholders to gather requirements and present solutions. * Develop customized integration and API gateway architecture blueprints tailored to client needs. * Design and build scalable, reliable, and secure integration solutions. * Design and build scalable, reliable, and secure API solutions and help migrate existing APIs to new API platforms. * Create detailed technical specifications, including API designs, message schemas, and data mappings. * Lead the implementation of integration & API solutions using appropriate middleware and integration tools. * Capable of working independently or as part of a team with minimal supervision. * Oversee the development, testing, and deployment of integration, and API components, ensuring alignment with client expectations. * Provide hands-on support and troubleshooting during the implementation phase. * Offer technical guidance and mentorship to client project teams. * Act as a subject matter expert in integration and API technologies, providing leading practices and recommendations. * Assist clients in optimizing and maintaining their integration solutions. * Proactively escalate risks and issues to project and client teams What You'll Bring * Bachelor's degree in Computer Science, Information Technology, or a related field. * 5+ years of experience in integration development, architecture and design. * Proven experience in a consulting role, working directly with clients. * Proficiency with integration platforms and middleware (e.g., Boomi, Workato, MuleSoft, Informatica, Celigo, Snaplogic, Microsoft Azure Integration Services, Apache Camel, Solace, Google Integration Services). * Proficiency with API Gateway platforms (e.g., APIGEE Edge, APIGEE X, Azure API Management, AWS API Management, Kong API Management). * Strong understanding of integration patterns and best practices. * Strong understanding of API management, RESTful and SOAP web services, and message queuing. * Hands-on experience in building API specs, APIs on gateway and testing them using tools to validate the functionality. * Experience with cloud integration platforms and services (AWS, Azure, Google Cloud). * Knowledge of data formats such as JSON, XML, and CSV. * Proficiency or familiarity with Python or Java. * Excellent problem-solving skills and attention to detail. * Strong communication and interpersonal skills. * Certification in relevant integration technologies or platforms. * Experience with microservices architecture and containerization (Docker, Kubernetes). * Knowledge of enterprise service buses (ESBs) and service-oriented architecture (SOA). * Willingness to travel up to 30% as needed. Preferred Expertise: * Familiarity with DevOps practices and CI/CD pipelines * Experience building APIGEE infrastructure on APIGEE X and APIGEE Edge * Experience migrating APIs * Experience with linter tools About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. Slalom is committed to fair and equitable compensation practices. The base salary range for this position as Consultant is $96,000 to $177,000, the base salary range for this position a Senior Consultant is $110,000 to $203,000 and the base salary for a Principal for this position is $122,000 to $225,000. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. We will accept applications until June 6th, 2025. #LI-KM

About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What's the role? The FIT4 S/4 HANA S2C (Service to Customer) Solution Consultant Americas Hub at FIT4 plays a pivotal role in spearheading the design and execution of functional and technical S/4 HANA solutions, with a specialized focus on elevating the service-to-customer experience across various roll-in projects. This position demands a comprehensive mastery of SAP's S2C service management with focus on Inhouse Repair and Return Management Processes within the S/4 HANA framework, coupled with a strategic vision to integrate these solutions seamlessly into the existing business landscape. The S/4 HANA S2C solution consultant will collaborate with business units, gather requirements, configure solutions, and lead the deployment of S/4 HANA functionalities that enhance customer service delivery. The successful candidate will navigate complex project environments using strong project management skills, leveraging deep SAP knowledge to drive innovation and operational excellence in service delivery during the critical transformation period. Sound Interesting? Here's what you'll do: * Design functional and technical SAP S/4HANA solutions focused on service management, ensuring seamless integration with satellite systems, like CRM, based on detailed business and IT requirements. * Develop and document comprehensive design specifications for S2C processes in the area of Inhouse Repair and (Advanced) Return Management (ARM), ensuring alignment with business needs and IT capabilities. * Coordinate and steer development efforts towards global development factories, aligning with broader project goals and timelines. * Ensure that development efforts are on track and aligned with the overall transformation strategy. * Provide expert guidance on SAP best practice architectures and advanced technologies, supporting deployment teams in deploying robust S2C solutions. * Act as a subject matter expert in SAP S/4 HANA, advising on system capabilities and potential improvements. * Champion process standardization across service operations, evaluating the necessity of process deviations and advocating for adherence to global templates. * Ensure compliance with established architecture principles and standards, creating scalable, secure, and efficient solutions. * Review and manage the approval process for configuration and functional specification documents, maintaining high standards of quality and precision. * Oversee testing activities, including review and coordination of bug fixing, to validate that the solutions meet all functional and performance criteria. Developing and executing comprehensive test plans to ensure system integrity and performance. * Support the cutover, migration, and hypercare phases specifically for the S2C process domain, ensuring operational continuity and system reliability post-go-live. Do you qualify? * Proven experience as a solution consultant/architect in SAP transformations with a focus on Service to Customer processes. * Experience in managing large scale SAP transformations. * Expertise in configuring and implementing S2C processes for Inhouse Repair and (Advanced) Return Management (ARM) processes within SAP ERP systems. * In-depth knowledge of SAP S/4HANA's service management functionalities and integration with third-party systems, like Salesforce * Extensive familiarity with global template processes related to S2C and adjacent domains. * Relevant SAP certifications or equivalent qualifications. * Excellent analytical and communication skills, capable of leading discussions and presentations to stakeholders at all levels. Working Conditions and Special Demands: * Hybrid Work: 3 days in the office, 2 days remote. * Travel: will be required and may increase for limited periods during go-live/post-go-live at different ZEISS locations across the Americas. Occasional business trips to Germany can also be required. Compensation: The annual salary range for this position based on location: * NY/Metro Area: $130,000 - $150,000 * San Francisco Bay Area: $145,000 - $165,000 * Central/Midwest Regions: $105,000 - $125,000 The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. Your ZEISS Recruiting Team: Maria Khalil Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Travels throughout their state and/or region, as directed, to support events that increase awareness of military community services. Collaborates with existing family support resources, identifies recommendations to address service gaps, and form relationships with community service providers, military services, and regional and local representatives. + Provides Service members and families with information and referrals and support for events to increase awareness of military community services including, but not limited to, relocation assistance, non-medial individual and family counseling, personal and family life education, Personal Financial Management (PFM) services, information and referral services, deployment assistance, exceptional family member services, child abuse prevention and response services, domestic violence prevent and response services, Morale, Welfare, and Recreation (MWR) services, and transition assistance, when requested and approved by the Government. + Attends various community events and meetings to bring awareness directly to the military community. + Identifies problems and/or gaps in available services/resources and determines methods to fill gaps and enhance existing support system efforts, in collaboration with Military OneSource, DoD, State Joint Force HQ, and civilian community resources. + Participates in and facilitates collaboration between military and civilian agencies to improve coordination. + Provides briefings and training to share information that brings related groups together (e.g., unit/command members, staff, volunteers, etc.) when approved by the government. + Collaborates with military and civilian personnel and other departments to develop presentation and training materials. + Maintains an online repository of state-specific information on Government approved family programs and support resources. + May provide guidance to junior team members. + Ensures confidentiality in all aspects of support. **Minimum Qualifications** + Bachelor's Degree or equivalent of 4 years relevant experience. + Minimum 10 years of experience made up of a combination of at least 6 years of prior military experience or relevant knowledge plus an additional 4 years' experience working in Military Service Programs and marketing, sales, recruiting, education, or other similar networking-intensive work. **Other Job Specific Skills** + Possess strong customer service skills, knowledge of call center operations, and knowledge of the military lifestyle + Ability to tailor communications to multiple audiences/entities + Excellent analytical, organizational, time-management, and multi-tasking skills + Willingness to travel up to 80% within assigned geographical area of responsibility + Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + Prior experience in marketing, recruiting, counseling and/or academic instruction a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 58,800-86000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pbspan SonSoft Inc. /span/bspan is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. SonSoft Inc is growing at a steady pace specializing in the fields of Software Development, Software Consultancy, and Information Technology Enabled Services. /span/p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"ullispan Skills: bHFM. FDMEE, HFR. /b/span/lilispan At least two end to end implementation experience in bHFM (Financial Consolidation and Reporting)/b/span/lilispan At least b4+ years /bof hands-on experience in writing bHFM rules, metadata design, Report creation in HFR/b/span/lilispan At least b4+ years/b of design and creation of bWeb forms/b/span/lilispan Proficient in smart view and excel functionalities/span/lilispan At least b4+ years/b of hands-on experience in bFDMEE Mappings, Scripting. /b/span/lilispan At least b4+ years/b of knowledge of integration between bHyperion suite of Products eg: Extended analytics/b/span/lilispan Good understanding of Financial Consolidation and Reporting systems/span/lilispan Strong communication skills - bwritten and verbal/b/span/lilispan At least b8+ years/b of overall experience in bHFM Financial Consolidation systems. /b/span/lilispan At least b4+ years/b of bDRM Knowledge/b will bbe an added advantage/b/span/lilibspan Strong Analytical skills. /span/b/lilispan Team management experience is preferred/span/li/ul/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"ullispan Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. /span/lilispan At least b4 years/b of experience within the bInformation Technologies. /b/span/li/ul/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pbspan/span/b/ppbspan** U. S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. /span/b/ppbspan/span/b/ppbspan Note:-/span/b/pollispan This is aspan /spanbu Full-Time amp; Permanent job opportunity/u/bspan /spanfor you. /span/lilispan Onlyspan /spanb US Citizen/b,bspan /span Green Card Holder/b,span /spanb GC-EAD/b,span /spanb H4-EAD amp; L2-EAD/bspan /spancan apply. /span/lilispan Nospan /spanb OPT-EAD, H1B amp; TNspan /spancandidates/bspan,span /span/spanplease. /span/lilispan Please mention yourspan /spanb Visa Status/bspan /spanin yourspan /spanbemail/bspan /spanorspan /spanbresume/b. /span/li/olpbspan** All your information will be kept confidential according to EEO guidelines. /span/b/ppspanbspan/span/b/span/p/div/section/div

Join Our Growing Team as a Coverage Management Consultant! Are you passionate about uncovering insights and driving business decisions through data? We are seeking a detail-oriented and analytical Coverage Management Consultant to gather, interpret, and present market data that supports our business growth strategies. Why You'll Love This Role: 💼 Insightful Impact: Play a key role in shaping business strategies with actionable insights. ⏰ Work-Life Balance: Enjoy a flexible schedule with full-time opportunities. 📈 Career Growth: Access professional development programs and advancement opportunities. 💰 Competitive Pay: Earn a stable income with performance-based bonuses. Responsibilities: Conduct market research to identify industry trends, competitor activities, and customer preferences. Analyze data using qualitative and quantitative methods to uncover actionable insights. Prepare detailed reports, presentations, and visual data representations for stakeholders. Collaborate with cross-functional teams to support product development, marketing campaigns, and sales strategies. Monitor and interpret key market performance metrics. Provide recommendations based on market analysis to drive business growth. What We're Looking For: Proven experience as a Market Research Analyst or similar role. Strong analytical and critical thinking skills. Proficiency in data analysis tools and software (e.g., Excel, Tableau, or SPSS). Excellent written and verbal communication skills. Ability to translate complex data into clear, actionable insights. Experience with survey design, data collection, and statistical analysis. Perks & Benefits: Paid professional development and continuous learning opportunities. Health insurance and retirement plans. Performance bonuses and recognition programs. Opportunities for career advancement and leadership growth. 🚀 Ready to Make an Impact? If you're passionate about data-driven decision-making and contributing to business success, apply today! Join us and be part of a team that values your insights and expertise. Your journey as a Coverage Management Consultant starts here. Let's discover opportunities together!

Job DescriptionEmbark on a Journey as our Enterprise Expansion Consultant Captivating opportunities await in Plymouth, MI, for anyone eager to become our Enterprise Expansion Consultant. A century-old legacy Michigan powerhouse awaits your ingenuity to elevate and extend its marketplace image. Daily Pursuits Identify innovative business prospects while preserving current alliances Delve into a deep understanding of our diverse product and service lines Secure client-pricing schemes and agreements meticulously Engage closely with production, planning, and logistical teams for customer support Strive to overcome sales targets consistently Ensure the operation team is always informed on sales commitments Forge and nurture robust alliances with client and stakeholder circles Conduct research to foresee market trends and capitalize on them Synergize with various teams to offer client-specific ingenious solutions Deliver presentations that captivate potential clients’ interest Constantly evaluate sales results to optimize strategies Represent the company in industry affairs to bolster connections and brand visibility Travel commitments will be essential Additional tasks as dictated by necessity Your Toolkit Undergraduate degree in Business, Marketing, or related sectors Proven track record in business expansion or sales, especially in B2B settings Superior skills in communication and relationship management Versatility in solo and teamwork environments Proficiency in using Microsoft Office and CRM platforms efficiently Strong analytical skills with problem-solving acumen High driven spirit aligned with goal-oriented thinking Competencies Needed: A valid Driver's License Customer Service Expertise Background in Food and Beverage Manufacturing Packaging Experience Essential Competency in Negotiating Contracts Proficiency in Communication

QuantumWork Advisory is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. Our business provides advisory services for clients in the space of talent acquisition and external workforce. From selecting processes and technologies to transforming a client technology landscape, QuantumWork Advisory supports clients end-to-end in their journey. As an industry leader, we draw upon decades of experience to design innovative tools, products, and processes. We develop competitive practices that position organizations for growth, and we deliver the insight needed to succeed in today's global marketplace. Job Description QWA is responsible for all design thinking activities throughout the Advisory Practice service offerings. QWA demonstrates expertise to map out business processes and compare to best practices to find efficiencies and new solutions for clients. We work with internal and external stakeholders, project teams and subject matter experts (SME's) providing leadership and holistic solutions for cross-functional business groups specializing in Human Capital Management domain. Responsibilities The Consultant - Technology functions within the QWA: This role is responsible for overall data consumption, design and recommendations including contingent and/or TA/HR workflow, configuration, and integrations. Responsible for design of process mapping and reporting, ensuring business process and technical recommendations support organization decision making and strategy. Document current-state workflows and friction points Design future state business processes based on customer needs to solve for friction points Facilitates and leads workshops and presentations with multiple clients across project phases to include kick off, empathize, define, ideate and strategic recommendations Manages, analyses, and synthesizes large volumes of data with rigorous attention to detail to inform lines of inquiry and help define current state Actively seeks ways to apply business process efficiencies via technology, consulting on market and technical trends and recommending best practices resulting in operational gain Liaises with all project teams to ensure the proposed solution considers technology workstream requirements and is holistically a solution benefitting all aspects of the client needs Partners with functional and technical subject matter experts (internal and external) and develops alternative technical or business solutions; advises client on options, risks, costs versus benefits, and impact on other business processes and system priorities Contributes to summary client presentations and other documents identifying key organizational, cultural or strategic findings across the engagement Leverage Powerpoint and Mural to design artifacts including current state initial findings, journey maps, service design blueprints and future state recommendations Research, identity, document, and benchmark best-in class-solutions Builds executive presentations to translate recommendations concisely, by drafting and owns all process documentation relevant to the current and future state programs of work Dedicates effort to enhance methodology by identifying and deploying process improvement strategies across team Collaborates on internally focused projects, contributing to process improvement initiatives and the development of proprietary advisory tools and assessment methodologies, in addition to client work Qualifications Interest in creating new ways of working, utilizing a varied skill set and learning from teammates with exceptional backgrounds to design and contribute to best practices Ability to solve technical and business problems Ability to effectively present conceptual information to all levels of internal and external management Ability to work in a startup environment Demonstrated sense of urgency and professionalism in responding to client communications and delivering timely and effective service Advanced in leading client discussions and driving project teams to decision consensus Demonstrated competency in self-discipline to manage competing priorities and independently completing project deliverables on time Ability and interest in working in a “virtual” office with clients and team members distributed across varied time zones Excellent verbal and written communication skills Advanced with Microsoft Office Suite, specifically TEAMS, Powerpoint and Excel Fundamental knowledge of project management and/or collaboration tools, specifically Mural and Smartsheets Ability to analyze and report on large data sets Ability to travel up to 25-50% domestically Experience & Education (3-5) years of technology platforms, to include VMS, HRIS, CRM or ATS partner platforms to support HCM landscape with years of experience with superior presentation and storytelling ability to lead workshops and client presentations (3-5) years of business analysis, data analysis and solution analysis experience to include workflow design and development (3-5) years of experience in process improvement or business process re-engineering, involving multi-faceted systems or processes and utilizing tools and techniques to make business impact Extended Workforce, Contingent Labor, Talent Acquisition, Human Resources and/or Technology domain experience required Bachelor's Degree preferred Vendor Management, Contingent Workforce, HR Transformation, Digital HR, HRIS, SHRM, PHR or similar HRCI accreditation is highly desired Additional Information *Location disclaimer: this position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland. “The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.”

DesignMind is seeking a Business Intelligence Consultant to join one of the country's top data and business intelligence consulting teams. This role is local to the Ann Arbor area. DesignMind is a Microsoft Gold Partner for several Data related competencies, and has partnerships with Snowflake, AWS, Tableau, Cloudera, Profisee, StreamSets, Looker, and other leading technology providers. As a Business Intelligence Consultant, you will have the opportunity to deliver client engagements across many different industries, throughout the entire consulting and development life cycles. Client engagements can range from a 2-week Migration Assessment to an enterprise project spanning many months. Our team often delivers work in partnership with client employees, consultants, and senior stakeholders. Most of your work will be done remotely, but there will be times when travel to client sites will be essential. Also, due to the nature of our work background checks will be required. Required Skills & Experience Technical knowledge will be evaluated based on each candidate's work experience. Having the following capabilities is essential to your success in this role: * Hands-on experience with the full Business Intelligence stack, on-premises or in the cloud, using technologies such as the following: * Databases: Microsoft SQL Server, Azure SQL DB, Azure Synapse, Azure Analysis Service (AAS), Azure SQL Data Warehouse, or Snowflake. * ETL: SSIS, Azure Data Factory, Databricks, Talend, StreamSets, or equivalent. * Visualization: Reports, dashboards, mobile reporting, and governance with a focus on usability, performance, flexibility, testability, and standardization using tools such as Microsoft Power BI, SSRS or equivalent. * Develop queries and transformations with SQL, T-SQL, Stored Procedures, Views, SQL Functions and Triggers. * Experience with database performance tuning. * Gathering and documenting requirements based on discussions with business stakeholders and technical team members. * Be hands-on with the development of ETL/ELT, reports, dashboards, visualizations, and data models. * Excellent verbal and written communication skills. * Strong problem-solving skills. Preferred Skills & Experience * Prior consulting experience highly desired, but not required * 3+ years with various forms of data modeling, including relational, star and snowflake schemas * 2+ years with semantic layer design and development * Experience with DAX (MDX a plus) Nice to Have Skills & Experience * Pre-sales (Discovery, Project Scoping, Labor Estimation, Drafting SOWs) * Master Data Management (Profisee, Informatica) * Data Quality Management * Data Governance * Definable contributions on BI platform migration(s) What's Our Mission? Great people working together with passion, enthusiasm, and commitment to consistently deliver high quality, high value services that fully satisfy the needs of every client. Focus on developing fulfilling long-term relationships with clients, partners, the technical community, and fellow team members. What Makes DesignMind a Great Place to Work? Awesome clients, cutting edge projects, a great team who really likes to work together. DesignMind recognizes the value of diversity, supports professional development, and celebrates the achievements of our team members. DesignMind offers competitive compensation and benefits, including Medical, Dental, Vision, and 401(k). At this time, sponsorship is not available.

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance 401(k) matching About Sweetwaters Coffee & Tea Our mission in every Sweetwaters cafe is to Make Our Guests Day. How do we do this? We have a company culture and team of people that love what they do every day! Join us and contribute to a company that is based on fun, innovation, and camaraderie. Sweetwaters Coffee and Tea was founded over 31 years ago with a commitment to unique, globally inspired, real ingredient focused beverages and maintaining a community feel within each cafe. Our franchisees are integral to our growth and you along with our Home Office team support and coach our franchisees as they reach new heights of success. As a Franchise Business Consultant, you are leading the relationship with franchisees and influencing them to increase their profitability. You will help grow our emerging national brand into a powerhouse of successful franchisees in the coffee & tea space. DESCRIPTION We are hiring a Franchise Business Consultant (FBC). A Franchise Business Consultant is the first line of support for our franchise owners. As an FBC, you will first train to be an operations expert by completing cafe management training and managing a cafe for 12-24 weeks learning what it takes to operate a coffeehouse at its highest level. Once proficient, you will assist our FBC team to improve the performance and profitability of franchisees' cafes. You will help influence and encourage franchisees by coaching, training, developing, and facilitating strategic operations and marketing initiatives to promote their sales growth and profitability. You will help ensure consistency in brand standards, develop action plans to identify areas of opportunities, and recommend solutions based upon best practices to ensure maximum results. The position requires the ability to travel up to 30% of your time to help open new cafes outside of Michigan and visit current cafes to view and audit their operations and provide franchisee support. A successful FBC will use their operations knowledge and learned industry and business development experience to assist in assessing and increasing franchisees' performance. REQUIREMENTS Located in Michigan and able to work in our Ann Arbor home office. 2+ years in a franchise consultant role, leadership role, field support role, or as a business owner. Professional experience in the franchise industry. A bachelors degree in business, marketing, finance or related field. Management experience in the food industry preferred. QUALIFICATIONS Operational Excellence Demonstrated record of meeting operational goals & maximizing revenue in a food service or hospitality position. Proven understanding of financial drivers of business operations. Profit and loss statement proficiency. Proven ability to determine expectations, measure effectiveness, and enforce quality standards. Excellent time management, organization, prioritization, and analytical skills. Excellent problem resolution skills with a creative, solution-oriented mindset. Embraces new technology, masters it quickly, with the goal of bringing the advantages to support franchisees. Coaching Excellent leadership, interpersonal, influence, and coaching abilities. Ability to influence without authority. Ability to influence people resulting in positive and impactful results. Ability to identify challenges and map out potential resolutions quickly and effectively in an organized manner. Ability to work cross functionally across operations and marketing in order to provide solutions for franchisees. Excellent problem resolution skills with a creative, solution-oriented mindset. Communication Strong verbal and written communication skills (phone, email, documents, in-person, and presentation). Capacity to remain calm when challenged and uphold professionalism when working through conflict. Must be detail oriented and communicate thoroughly in all aspects of your work. Strong conflict resolution skills with the ability to respond strategically. Flexible & Eager Learner Ability to learn quickly and easily adapt to a dynamic work environment. A strong desire and curiosity to learn new skills and knowledge. Must be flexible and comfortable dealing with uncertainty. Complete other tasks and projects as assigned by leadership. Other Skills Adept at working independently with minimal supervision. Experience with Microsoft Word, PowerPoint, Excel and G-Suite products. WHAT WE OFFER Competitive starting salary Health insurance Paid vacation & holidays Retirement plan matching Innovative, fun culture Submission for consideration: Cover letter noting your available start date & desired salary. Resume, references, and LinkedIn profile. We are an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, gender, age, national origin, color, religion, disability, sexual orientation, military status, or any other basis protected by applicable federal, state, or local laws.

div class="col col-xs-7 description" id="job-description" pstrong Position Overview/strong/pp The Franchise Business Consultant (FBC) serves as a vital liaison between the franchisor and franchisees, helping to drive operational excellence, revenue growth, and brand consistency. This role focuses on providing strategic guidance and operational support to franchisees, ensuring they have the tools and knowledge to succeed in a rapidly growing consumer services brand./ppstrong Key Responsibilities/strong/ppstrong Franchisee Support amp; Relationship Management/strong/pulli Serve as the primary point of contact for an assigned group of franchisees, fostering strong and collaborative relationships./lili Conduct regular business reviews with franchisees to analyze performance metrics, identify opportunities for improvement, and set actionable goals./lili Act as a trusted advisor, providing expertise in operations, marketing, financial management, and customer service./li/ulpstrong Operational Excellence/strong/pulli Ensure franchisees adhere to brand standards, operational guidelines, and customer experience expectations./lili Conduct on-site visits to assess operations, identify challenges, and implement best practices./lili Develop and deliver training programs for franchisees and their teams to improve operational efficiencies and service delivery./li/ulpstrong Financial Performance amp; Growth/strong/pulli Analyze franchisee Pamp;L statements to identify opportunities for revenue growth and cost optimization./lili Partner with franchisees to develop and execute local marketing plans to drive customer acquisition and retention./lili Support franchisees in developing business strategies to meet or exceed sales targets and profitability goals./li/ulpstrong Brand Consistency amp; Compliance/strong/pulli Monitor and enforce compliance with franchise agreements, brand standards, and operational policies/lili Address operational or compliance issues promptly and collaborate with franchisees to resolve theeffectively./li/ulpstrong Collaboration amp; Communication/strong/pulli Act as a conduit between franchisees and the corporate team, sharing feedback, challenges, and success stories./lili Collaborate with internal departments (marketing, training, operations, etc.) to ensure franchisees have the resources they need./lili Participate in franchisee meetings, conferences, and training sessions to build alignment and drive engagement./li/ulpstrong Qualifications/strong/ppstrong Education amp; Experience/strong/pulli Bachelor's degree in Business, Marketing, or a related field (preferred)./lili3+ years of experience in franchise operations, multi-unit management, or a related role./lili Experience in the consumer services industry or a franchised business environment is a plus./li/ulpstrong Skills amp; Competencies/strong/pulli Strong business acumen with expertise in operations, marketing, and financial management./lili Exceptional interpersonal and communication skills, with the ability to build trust and influence franchisees./lili Proven ability to analyze data, identify trends, and recommend actionable solutions./lili Highly organized and self-motivated, with the ability to manage multiple priorities and deadlines./lili Willingness to travel extensively (50-75%) to support franchisees across assigned territories./li/ul /div

Full-time Description The Zone Business Consultant is responsible for assuring dealership performance in the Auto buying program(s) as administered by Affinity Development Group. As the pre-eminent industry leader in providing high quality member generated referrals, we are seeking automotive professionals for areas throughout the United States. ESSENTIAL DUTIES AND RESPONSIBILITIES: Establish and emphasize member and company specific requirements of participating automotive dealers with respect to pre determined vehicle pricing, program execution and member interaction Institute and continuously reinforce relationship between the company and the participating dealer network Promote the company's expansion of business avenues to increase referrals to the participating dealer network Provide expertise and familiarity to the industry knowledge, direction and trends. Absolute attainment to mutually agreed upon objectives and forecasts Other duties as assigned Requirements QUALIFICATIONS AND REQUIREMENTS BA/BS or 7 years automotive sales/marketing experience Automotive experience in F&I or Fixed Operations required Demonstrated negotiation and resolution skills Exceptional communication (verbal, written, presentation) Ability to adjust to a dynamic business environment with multiple simultaneous projects emphasis Willing to work irregular hours Ability to travel up to 50% on a monthly basis Experience with a CRM tool Flexible and adaptable to change as needed Proficiency in Word, Excel and Outlook Ability to work as a part of a team and individually Must be self-motivated and focused Able to accept performance critique and make adjustments in a positive manner Current valid Driver's license with no major violations Must have reliable vehicle to be used for business travel purposes (mileage will be compensated at current IRS rate) Salary Description $90,000/year plus bonus

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Vice President, Business Insurance at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. The Vice President of Business Insurance (Producer/Consultant - Business Insurance) is accountable for driving high-quality new business growth within the Marsh McLennan Agency's business insurance practice. This role encompasses the development and retention of revenue opportunities. Essential Functions: * Identify key decision-makers in prospect organizations, such as HR leaders, CFOs, CEOs. * Initiate and maintain contact with key business decision-makers through in-person meetings, phone calls, and emails, using existing connections and Salesforce for prospecting and lead generation. * Conduct effective and professional initial sales conversations with prospective clients, qualify and assess new business opportunities. * Proactively develop a profitable book of business by leveraging MMA resources to identify and secure qualified clients, consistently meeting/exceeding individual sales targets. * Build and nurture relationships with clients/prospects through effective communication. * Develop relationships by hosting select prospects to key agency and industry events. * Create outreach and entertainment opportunities (e.g., Industry networks, etc.) to build relationships with key prospects. * Understand the full capability of MMA's solutions and services. * Collaborate with other MMA colleagues and business units to strengthen service solutions. * Professionally market the firm and services of Marsh McLennan Agency. * Utilizes Salesforce to direct and manage sales activity. * Engage in continuous training, education, and sales meetings to refine sales skills and deepen industry and product knowledge. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy. Our future colleague. We'd love to meet you if your professional track record includes these skills: * Bachelor's degree preferred. * Proven sales professional with brokerage experience strongly preferred. * Obtain and maintain P&C and/or Life & Health insurance license and successfully meet all Continuing Education requirements. * Salesforce experience preferred. * Highly motivated to generate and sell new business and ensure a high rate of client retention. * Demonstrated ability to provide quality customer service, with a proven history of sales success. * Possess excellent professionalism, organizational, time management, and presentation skills. * Excellent interpersonal communication skills required for successful interaction. * Ability to think and respond quickly. * Self-starter with strong attention to detail and experience in/interest in knowledge of the benefits industry (competitors, region, and end users) will be highly regarded. * Ability to conceptualize and communicate employee group benefit products. * Ability to multi-task and manage multiple priorities. * Proficient knowledge of Microsoft Office, including Word and Excel; willing to attend training sessions if needed for other applications. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: * Instagram * Facebook * X * LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Hybrid #MMABI

The LifeCafe Staff will be responsible for executing menu items according to recipe and speed of service standards. They will need to deliver exceptional customer service and maintain a clean and sanitized environment. Job Duties and Responsibilities * Executes food, shakes and beverage orders in a fast and efficient manner * Responds to members questions and makes suggestions regarding food and service * Ensures cleanliness in a fast paced customer focused environment * Executes espresso drink orders in a fast and efficient manner Position Requirements * Ability to work in a stationery position and move about the Cafe for prolonged periods of time * Ability to routinely and repetitively bend to lift more than 20 lbs * CPR/AED certification required within the first 30 days of hire Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Job Description This job can be performed from any Ramboll office location in the US. Hybrid work arrangements are available. Are you eager to develop your excellence in an inclusive, collaborative, and empowering community? Are you excited about joining a company that strives to make a difference - for its employees, clients, and society? Are you motivated by creating sustainable change that benefits society and nature? Ramboll is a global multi-disciplinary engineering, design, consultancy and EPCM company. We fully support and encourage your professional development, invite you to unfold your ingenuity and contribute to exciting and innovative projects, and work for sustainable change so people and nature can flourish. If this sounds good to you, then this role could be the perfect opportunity! Join our Environment and Health department as our new Senior Managing Consultant and work with our Air & Climate team to close the gap to a sustainable future. Your new role As our new Senior Managing Consultant, you will join our global Air & Climate team that supports clients with a wide range of complex and challenging environmental issues. Your key responsibilities will be: * Maintaining client relationships and managing the development of deliverables to meet client needs in an efficient manner; * Managing projects, clients, and regulatory agency relations; * Critically reviewing and interpreting local, state, and federal environmental regulations, compiling and drafting regulatory applicability determinations, and communicating findings, to co-workers, clients, and regulatory agencies; * Estimating emissions and conducting engineering evaluations of air pollution sources; * Overseeing the preparation of comprehensive federal and state air permit application materials; * Serving as the technical lead overseeing Consultant-level staff on complex projects; * Participating in local, national and international scientific and trade group meetings; * Conducting site visits; and * Meeting Ramboll and client safety training and workplace safety requirements. Your new team As part of the Air & Climate team, you will be part of a creative group, filled with people who are really excited about solving clients' problems and creating sustainable solutions for them. You will work with all levels of technical expertise from entry level team members to members with decades of experience, many of whom are subject matter experts in their own fields. And you will engage in a continual learning environment through coaching, mentoring, and on the job tasks. About you From the moment you start at Ramboll, we will support your personal and professional development, we want you to continue to grow with our company! While we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success. These include: * B.S. or M.S. in Chemical, Mechanical, Civil, or Environmental Engineering or science discipline * 15+ years of air quality experience, largely in a consulting environment, with a particular focus on the pharmaceutical, biotech medical device and life sciences industries * Strong computing skills including high level use of spreadsheets and word processing * Strong written/verbal communication, problem-solving and organization skills * Demonstrated capabilities in understanding, interpreting, and applying environmental regulations to real-world situations What we can offer you * Interesting and diverse projects * The opportunity to work with some of the best and brightest professionals in your field * Flexible work arrangements * Generous Paid Time Off * Excellent health and retirement benefits * Investment in your development * Leaders you can count on, guided by our Leadership Principles * Appreciation for the unique person you are * The long-term thinking of a foundation-owned company * Inspiration from colleagues, clients, and projects Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV and a cover letter connecting your background to the responsibilities of the position. Please note, applicants must be currently authorized to work in the United States on a full-time basis. No sponsorship is available for this position. We recognize that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply, we look forward to receiving your application! An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength, and that different experiences and perspectives are essential to creating truly sustainable societies. We invite applications from candidates of all backgrounds, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. Please reach out to our recruitment t0 our recruitment team to discuss any adjustments that you might require during the application process. Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

What your new challenge will look like As an associate consultant, you will work with an experienced team of consultants to develop innovative solutions for our international customers in the automotive, manufacturing, and consumer goods and retail industries, among others. You will take on challenges such as optimizing complex manufacturing and supply chain processes or introducing dynamic materials management for the world's most successful manufacturers and retailers. Your work will go beyond just developing a plan; you will also implement the solutions by working directly with our customers at their locations in the U.S. and abroad. Why you belong at 4flow Bachelor's or master's degree in business, industrial engineering, logistics or supply chain management. At least four months of hands-on experience in supply chain management, consulting, or within industry sectors. Strong analytical and conceptual thinking skills, with the ability to effectively engage and communicate with stakeholders across all organizational levels. Ability to manage multiple priorities and adapt in a fast-paced, client-facing environment. Willingness and ability to travel domestically up to 80%, along with international travel when needed. Proficient in Microsoft Office applications (Excel, PowerPoint, Word). Must be authorized to work in the United States (no relocation or sponsorship available). What we offer Come join us! 4flow, Inc. is an American company with German roots that offers a clearly defined vision, excellent job security, and outstanding long-term career prospects. As part of a highly international, fast-growing company with a vibrant corporate culture, you will enjoy a competitive base salary, an attractive bonus system, and a great benefits package. Ready for 4flow? Then please apply online.

is All About Under the direction of the Stylist Manager or Fifth Avenue Club Director, the Fifth Avenue Club Consultant is responsible for driving their individual Personal Shopping business through providing outstanding service to the client in an exclusive space, establishing new Saks Fifth Avenue accounts, and building overall Club sales volume. The Consultant will demonstrate consistent adherence to company standards and procedures. Who You Are: You gain trust quickly, are direct and diplomatic, have a good sense of timing, are a good listener and can get cooperation with little disruption An out of the box thinker who generates a variety of approaches to problem solving including new and novel ideas You act with customers in mind, and have great networking and relationship skills You put needs of internal and external customers first, and seek customer information when improving products and services You Also Have: Bachelor's Degree, or equivalent experience Minimum of 3 years of retail experience in a customer-focused luxury sales environment Experience working with sales quotas and comfort with meeting sales targets Social media and technology-savvy As The Fifth Avenue Club Consultant, You Will: Maintain a consistent high level of customer service by creating and developing excellent client relationships. Initiate and utilize Club events in order to recruit new members, increase sales, and develop existing members. Proactively generate and share ideas with Club Directors on ways to develop your individual business opportunities and maximize sales to achieve or exceed goals. Utilize Saks Fifth Avenue's online clientele resource tools to record and maintain client information and preferences to drive your business Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Salary and Other Compensation: The starting hourly rate for this position is between [$10.33 - 16.54 per hour. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is eligible for commissions in accordance with the terms of the Company's plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Job Summary: Responsible for ensuring continuity of voice and data services throughout NorthStar Care Community systems. Also responsible for support of the day-to-day operations of the company's information systems by responding to users' requests for assistance, installing hardware and software, and performing maintenance and repairs to server, computer, printer, voice, and networking equipment. Essential Functions: * Responds to staff and partners through direct and phone requests for technical assistance. * Assesses technical barriers or obstacles that are identified by the user. * Recommends, coaches, and/or provides assistance and ensures properly functioning equipment and software usage, referring to the appropriate technical resource as needed. * Routinely diagnoses hardware and software problems and replaces defective components. * Schedules approved software installation/equipment upgrade as requested. * Accurately enters all information related to request and resolution into the Help Desk ticketing system and uses project management tools to enter information related to assigned project tasks. * Installs and configures personal computers, printers, mobile devices and networking equipment. * Assists IT staff in ordering, assigning, tracking, repairing and inventory management of smartphones, desktops, field devices and all other IT related equipment. * Ensures systems meet minimum compliance level by implementing proper data protection, antivirus, patching, encryption and backup and recovery procedures. * Manages projects and/or assists with the implementation of new software, hardware, and other technologies as assigned. * Assists in monitoring computer networks to ensure that they function within acceptable tolerance levels. * Evaluates system performance and make recommendations for system improvements where appropriate. * Maintains accurate documentation of all the Local and Wide Area networks, IT assets, technology incident reports, security attestations and system changes. * Conducts technical training of staff in the proper use of technical equipment, including smartphones, desktop and mobile computing devices. * Administers user access to the network and other NorthStar Care Community systems. * Assists in identifying training needs of staff and partner organizations. * Assists in supporting issue resolution and maintenance of EMR system. * Installs Data/Voice cabling as required for minor changes of telephone or computer services. * Adheres to agency policies and procedures and all regulatory and legal requirements. * Adheres to defined follow-up protocols for internal and external customers not requiring immediate assistance, but having service needs that must be met and/or are unresolved. * Maintains appropriate confidentiality of all information that may be accessible through HOM's/Arbor's systems. * Participates in individual, team, departmental and organizational process improvement efforts as assigned. * Responsive, readily engaging, and courteous with all customers accessing the Help Desk, following through to ensure resolution of each request. * Performs various support and administrative tasks for IT, such as Network/Service Access Requests (NARS), equipment preparation/dispatching/mailing for repair when not otherwise assisting users. * Researches new technologies the organization may utilize to drive efficiency and performance. * Maintains knowledge and skills in repair and maintenance of personal computers, printers and networking equipment. * Utilizes allocated supplies and resources appropriately to ensure business outcomes are met. * Adjusts to changes in workload and schedules based on changing departmental and organizational priorities. * Participates in internal and external education, training, in-services and other activities to promote personal and professional growth. * Adheres to organizational Code of Conduct, policies, procedures, protocols and processes and all regulatory and legal requirements. * Models the C.A.R.E. Model of Service: courtesy, acknowledgement, response and empathy. Qualifications: * Associate's Degree in computer science or a related field or equivalent combination of education and experience preferred. * Minimum of two (2) years of experience in network, hardware, and application support; previous Help Desk experience required. * Must possess technical aptitude for learning new and complex systems that will ultimately be supported. * Must have a very strong customer service orientation with the ability to effectively communicate with users of all levels of technical ability. * Proven ability to work effectively and professionally with other staff members and as a team player, and the ability to work independently. * Hands-on experience with Microsoft Active Directory, Exchange, System Center, Skype for Business, Remote Desktop Services and Windows Operating systems preferred. * Must be able to effectively communicate with support group peers as well as service customers. * Ability to read, write and speak English fluently. * Must demonstrate an ability to organize and prioritize all work functions of the position. * Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence and the ability to maintain confidentiality and promote positive, constructive relationships with communication and collaboration at all levels. * Must be detail oriented with the ability to be flexible. * Must be able to participate in Help Desk off-hour support "on-call" rotation. * The physical and sensory demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking, bending, reaching and stretching; and lifting up to twenty five (25) pounds unassisted. * Must have reliable transportation. Able to travel with overnight stays when necessary. * Must be eligible to work in the United States.

Benefits: Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance 401(k) matching About Sweetwaters Coffee & TeaOur mission in every Sweetwaters cafe is to Make Our Guest's Day™. How do we do this? We have a company culture and team of people that love what they do every day! Join us and contribute to a company that is based on fun, innovation, and camaraderie. Sweetwaters Coffee and Tea was founded over 31 years ago with a commitment to unique, globally inspired, real ingredient focused beverages and maintaining a community feel within each cafe. Our franchisees are integral to our growth and you along with our Home Office team support and coach our franchisees as they reach new heights of success. As a Franchise Business Consultant, you are leading the relationship with franchisees and influencing them to increase their profitability. You will help grow our emerging national brand into a powerhouse of successful franchisees in the coffee & tea space. DESCRIPTION We are hiring a Franchise Business Consultant (FBC). A Franchise Business Consultant is the first line of support for our franchise owners. As an FBC, you will first train to be an operations expert by completing cafe management training and managing a cafe for 12-24 weeks learning what it takes to operate a coffeehouse at its highest level. Once proficient, you will assist our FBC team to improve the performance and profitability of franchisees' cafes. You will help influence and encourage franchisees by coaching, training, developing, and facilitating strategic operations and marketing initiatives to promote their sales growth and profitability. You will help ensure consistency in brand standards, develop action plans to identify areas of opportunities, and recommend solutions based upon best practices to ensure maximum results. The position requires the ability to travel up to 30% of your time to help open new cafes outside of Michigan and visit current cafes to view and audit their operations and provide franchisee support. A successful FBC will use their operations knowledge and learned industry and business development experience to assist in assessing and increasing franchisees' performance. REQUIREMENTS ● Located in Michigan and able to work in our Ann Arbor home office. ● 2+ years in a franchise consultant role, leadership role, field support role, or as a business owner.● Professional experience in the franchise industry.● A bachelor's degree in business, marketing, finance or related field.● Management experience in the food industry preferred. QUALIFICATIONSOperational Excellence● Demonstrated record of meeting operational goals & maximizing revenue in a food service or hospitality position.● Proven understanding of financial drivers of business operations. Profit and loss statement proficiency.● Proven ability to determine expectations, measure effectiveness, and enforce quality standards.● Excellent time management, organization, prioritization, and analytical skills.● Excellent problem resolution skills with a creative, solution-oriented mindset. ● Embraces new technology, masters it quickly, with the goal of bringing the advantages to support franchisees. Coaching● Excellent leadership, interpersonal, influence, and coaching abilities. ● Ability to influence without authority. ● Ability to influence people resulting in positive and impactful results. ● Ability to identify challenges and map out potential resolutions quickly and effectively in an organized manner. ● Ability to work cross functionally across operations and marketing in order to provide solutions for franchisees. ● Excellent problem resolution skills with a creative, solution-oriented mindset. Communication● Strong verbal and written communication skills (phone, email, documents, in-person, and presentation).● Capacity to remain calm when challenged and uphold professionalism when working through conflict. ● Must be detail oriented and communicate thoroughly in all aspects of your work. ● Strong conflict resolution skills with the ability to respond strategically. Flexible & Eager Learner● Ability to learn quickly and easily adapt to a dynamic work environment.● A strong desire and curiosity to learn new skills and knowledge. ● Must be flexible and comfortable dealing with uncertainty.● Complete other tasks and projects as assigned by leadership. Other Skills ● Adept at working independently with minimal supervision. ● Experience with Microsoft Word, PowerPoint, Excel and G-Suite products. WHAT WE OFFER● Competitive starting salary● Health insurance● Paid vacation & holidays ● Retirement plan matching● Innovative, fun culture Submission for consideration:Cover letter noting your available start date & desired salary. Resume, references, and LinkedIn profile. We are an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, gender, age, national origin, color, religion, disability, sexual orientation, military status, or any other basis protected by applicable federal, state, or local laws.

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Vice President, Business Insurance at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. The Vice President of Business Insurance (Producer/Consultant - Business Insurance) is accountable for driving high-quality new business growth within the Marsh McLennan Agency's business insurance practice. This role encompasses the development and retention of revenue opportunities. Essential Functions: * Identify key decision-makers in prospect organizations, such as HR leaders, CFOs, CEOs. * Initiate and maintain contact with key business decision-makers through in-person meetings, phone calls, and emails, using existing connections and Salesforce for prospecting and lead generation. * Conduct effective and professional initial sales conversations with prospective clients, qualify and assess new business opportunities. * Proactively develop a profitable book of business by leveraging MMA resources to identify and secure qualified clients, consistently meeting/exceeding individual sales targets. * Build and nurture relationships with clients/prospects through effective communication. * Develop relationships by hosting select prospects to key agency and industry events. * Create outreach and entertainment opportunities (e.g., Industry networks, etc.) to build relationships with key prospects. * Understand the full capability of MMA's solutions and services. * Collaborate with other MMA colleagues and business units to strengthen service solutions. * Professionally market the firm and services of Marsh McLennan Agency. * Utilizes Salesforce to direct and manage sales activity. * Engage in continuous training, education, and sales meetings to refine sales skills and deepen industry and product knowledge. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy. Our future colleague. We'd love to meet you if your professional track record includes these skills: * Bachelor's degree preferred. * Proven sales professional with brokerage experience strongly preferred. * Obtain and maintain P&C and/or Life & Health insurance license and successfully meet all Continuing Education requirements. * Salesforce experience preferred. * Highly motivated to generate and sell new business and ensure a high rate of client retention. * Demonstrated ability to provide quality customer service, with a proven history of sales success. * Possess excellent professionalism, organizational, time management, and presentation skills. * Excellent interpersonal communication skills required for successful interaction. * Ability to think and respond quickly. * Self-starter with strong attention to detail and experience in/interest in knowledge of the benefits industry (competitors, region, and end users) will be highly regarded. * Ability to conceptualize and communicate employee group benefit products. * Ability to multi-task and manage multiple priorities. * Proficient knowledge of Microsoft Office, including Word and Excel; willing to attend training sessions if needed for other applications. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: * Instagram * Facebook * X * LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Hybrid #MMABI