Consultant jobs in Terre Haute, IN

Responsibilities: Support and implement Epicor ERP systems for clients. Train client staff on the use of Epicor ERP software in preparation for go-live. Document client processes and provide materials backing up their choices and workflows. Collaborate with the main office team to develop customizations and reports as needed. Analyze customer requirements and specifications to complete tasks appropriately. Ensure solutions are fully tested and meet client needs. Requirements: Experience with Epicor ERP, specifically in Financials, Customizations, Production Management, and Shipping & Receiving. Ability to analyze customer requirements and complete tasks appropriately. Self-motivated with the ability to complete tasks on schedule and within budget. Strong attention to detail and testing/QA skills. Excellent problem-solving skills and proficiency in Microsoft Office. Strong communication skills, both written and verbal. Nice-to-haves: Experience with Epicor ERP implementations. Familiarity with multiple versions of Epicor ERP. Past work experience with Epicor software. Experience in creating customizations and custom reports with Epicor. Knowledge of SQL Server Reporting Services. Microsoft certifications for Windows and SQL Server. If it is interests you, please reply to me with your updated resume and the pre-screening questions below: Please tell us more about your recent and total experience related to this position. Reason for looking for a job change? How soon can you start? Notice period? Current base & Expected base? Best Regards! Jyoti Teradal Associate Manager ********************************

Responsibilities: Implement and support solutions using Oracle Fusion Middleware, Oracle Integration Cloud (OIC), and Oracle PaaS platforms. Design and develop integration flows, orchestrations, and service virtualization using OIC/SOA Suite/OSB. Analyze and create technical designs for data models, extensions, and data mappings between systems. Integrate with Oracle ERP cloud, Oracle HCM cloud, Oracle EPM cloud and other enterprise applications. Collaborate with cross-functional teams to ensure seamless integration and performance optimization. Maintain version control using repository tools like GitHub or SVN. Manage CD/CI pipeline for code deployment for OIC/SOA Suite/OSB Required Skills: Strong knowledge of XML, XSD, XPath, and WSDL. Hands-on experience with Oracle Integration Cloud (OIC) and SOA Suite/OSB. Clear understanding of Service-Oriented Architecture (SOA) principles, orchestration, routing, and service virtualization. Proficiency in Core Java and PL/SQL (added advantage). Familiarity with integration patterns and best practices. Strong analytical and communication skills.

JIRA Align Manager (Consultant) This critical engagement is at the nexus of our agile transformation and financial governance. You will leverage your deep expertise in Jira Align and Lean Portfolio Management (LPM) to engineer and manage the tooling ecosystem that provides financial transparency and decision-support for our strategic portfolios. This is a high-impact consulting position dedicated to optimizing how we align our Product Operating Model with our financial and strategic objectives. What You'll Do Enterprise Jira Align tooling solutions, collaborating with Portfolio and Enterprise operations teams to unlock new levels of data transparency using tools like Enterprise Insights and Focus. Drive the adoption and strategic implementation of Jira Align, ensuring they are seamlessly woven into our Product Operating Model (POM) and agile methodologies. Partner with the Lean Agile Center of Excellence (LACE), Portfolio Ops Managers, and Portfolio Managers to utilize Jira Align that are the engine for our Lean Portfolio Management (LPM) framework. Spearhead the customization and adoption of Jira Align, designing innovative solutions that assist the portfolios achieve their business objectives.. Command the full administrative lifecycle of Jira Align, from managing data integrity and synchronization with Jira to overseeing user permissions and providing expert-level support. Translate complex data into actionable insights by developing comprehensive user documentation and partnering with reporting teams to build powerful, decision-driving dashboards. Champion Scaled Agile Framework (SAFe) and LPM principles, guiding the organization's adherence to best practices and co-authoring the Jira Align adoption roadmap. What You'll Bring Deep technical mastery with 3+ years experience administering and implementation of Jira Align. Executive-level influence and leadership, demonstrating a passion for value-driven outcomes and the ability to confidently present complex solutions and manage stakeholders up to the C-suite. Deep business acumen with the proven ability to analyze the complex business requirements of a portfolio and translate them into effective Jira Align configurations and strategic workflows. A consultative mindset built on superior communication, negotiation, and facilitation skills, paired with a relentless customer-service orientation. Proven expertise leading complex, cross-organizational implementations of Jira Align , guiding stakeholders from initial discovery and design through to full rollout and adoption. Fluency in Scaled Agile Framework (SAFe) and, most critically, Lean Portfolio Management (LPM) principles and practices. A Bachelor's degree in Business Administration, Finance, Computer Science, or a related field (or equivalent advanced analytical experience), with a strong preference for experience in the financial services or trading industry. A significant plus: Experience with enterprise portfolio and financial tools such as Apptio Cost Transparency, Looker, Alfabet, Jira or financial modeling applications.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: We are looking for a Power Platform Consultant experienced in Microsoft Power Apps/Power Automate with a basic understanding of Microsoft Dynamics 365. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. Responsibilities: Delivering services and solutions for clients using Microsoft's PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations Conduct end-user training and create and maintain knowledge transfer documentation Automate business processes with Power Apps and Power Automate; outputs will include data visualization and low code applications Develop and continue to refine Power Platform implementation standards and tools Present tailored demonstrations of the technology solution Participate in daily project scrum meetings and provide a daily personal status report Help create design documentation for new solutions and functions Work with the support team to resolve production support issues Will be proactive in staying up to date on the latest updates to the Power Platform, as well as future roadmap features announced in Microsoft's wave plans What You Will Need: Selected Candidate must be able to work in a hybrid environment and, based on client needs, may be required to work onsite up to five days per week US Citizenship is contractually required for this role with the ability to obtain a minimum Secret clearance Must have a minimum of THREE (3) years of professional experience Must have a Bachelor's degree (4yr college degree) Knowledge and experience with writing technical requirements, test scripts and knowledge of software programming languages and technologies Experience in a Software as a Service (SaaS) environment Ability to communicate technical information clearly and concisely to technical and nontechnical users Experience with and a good understanding of the Power Platform CoE and governance components What Would Be Nice To Have: Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Jenner & Block LLP is a law firm with a fearless reputation and global reach, high-level problem solvers in litigation, government controversies, investigations, regulatory challenges, and complex corporate transactions. With offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC, the firm represents a wide range of clients, counseling Fortune 100 companies, large privately held corporations, major nonprofits, top universities, private equity investors, and Native American tribes. Consistently recognized as a firm that stands up for its values with its commitment to justice and community service, Jenner has been named the No. 1 pro bono firm 13 times in the United States by The American Lawyer. POSITION SUMMARY We are seeking a dynamic AI Analyst to serve as a critical bridge between technology and legal practice. This role combines technical expertise with exceptional communication skills to drive AI adoption, provide hands-on user support, and assist in evaluating AI solutions across the firm. Reporting to the AI Portfolio Manager, the AI Analyst will be the frontline resource for lawyers and staff, helping them responsibly maximize the value of AI platforms through training, prompt engineering guidance, and troubleshooting. The successful candidate will partner with cross-functional teams to enhance system functionality, support vendor evaluations, and contribute to the firm's AI governance framework. ESSENTIAL JOB FUNCTIONS AI Adoption and User Support Guide users on effective use of AI tools and prompting techniques, ensuring adherence to the firm's AI policy and other AI best practices Provide hands-on user support and issue resolution for AI systems; troubleshoot data and application issues with end users, fully analyze impact, determine resolution strategies, fully test and reconcile resolutions, and assist in implementation Develop and maintain documentation, training materials, knowledge-sharing resources, and prompt templates for AI system usage on the firm's intranet Technical Administration and Configuration Perform administrative and configuration support for the firm's custom-built AI tools Work with the AI Portfolio Manager, end users, consultants, and project managers to understand business processes and requirements; identify gaps; communicate and define requirements for enhancements to technical solutions Assist in development of process changes or new technical solutions to satisfy business needs for projects and daily operations Recommend, implement, and test enhancements or process changes to optimize system performance and user experience Vendor Evaluation and Implementation Support Assist in evaluating use cases for custom builds versus commercial solutions and participate in vendor demonstrations Coordinate with Information Security for Vendor Risk Assessments and partner with Procurement during Master Service Agreement negotiations to ensure appropriate AI safety and governance provisions AI Governance and Strategy Support Partner with stakeholders to identify opportunities for AI adoption and provide guidance on best practices for system use Contribute to developing the firm's AI governance framework, creating evaluation criteria for vendors, and monitoring compliance with AI policies Stay current with industry trends in generative AI, prompt engineering, and enterprise AI administration QUALIFICATIONS AND REQUIREMENTS 2-4 years of experience in technical support, business analysis, or technology consulting Exceptional communication skills with ability to bridge technical and non-technical audiences Experience providing user training, creating documentation, or delivering technical presentations Strong writing skills for creating clear, user-friendly materials Understanding of prompt engineering principles and generative AI best practices Familiarity with help desk operations and troubleshooting methodologies Strong analytical and problem-solving capabilities with attention to detail Patient, service-oriented approach with ability to support users under pressure Bachelor's degree in Computer Science, Information Technology, Business, Communications, or related field PREFERRED QUALIFICATIONS Experience in the legal industry or professional services environment Familiarity with AI/ML technologies, large language models, or enterprise AI platforms Background in change management or technology adoption initiatives Experience with vendor evaluation processes and understanding of information security practices Knowledge of SDLC methodologies and experience with enterprise software administration Disclaimer Additional Duties This job description is intended to provide a general overview of the primary duties and responsibilities for the position. It is not an exhaustive list of all tasks or responsibilities that may be assigned. The role may include additional duties, specialized projects, and other tasks as required. The firm reserves the right to modify or adjust the responsibilities to meet business needs. Physical Requirements Candidates must be able to meet the physical demands of the position, including the ability to commute to the office as required on designated in-office days based on the position. The firm is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) for qualified individuals with disabilities. EEO Statement Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual's race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates. Jenner & Block is proud to offer a competitive total rewards package, including comprehensive health & well-being benefits and 401k profit sharing. The anticipated pay range for this role is $100,000-$123,000. The actual offered rate for this position will be determined based on several factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.

Coupa Advisory Consultant (Procurement Transformation - P2P & Supplier Enablement) Duration: 6 Months | Mon-Fri 7:00 AM - 4:00 PM CST Engagement Type: Contract | Potential Temp-to-Hire Overview Seeking an experienced Coupa professional to provide strategic advisory, oversight, and subject matter expertise for Client Solutions' Coupa implementation. This role will act as a trusted advisor to both internal project teams and the external implementation partner, ensuring the solution aligns with business goals, governance standards, and operational readiness. Key Responsibilities Advisory & Strategic Oversight Guide best practices for Procure-to-Pay, SIM/CRA, and supplier enablement Review critical decisions and validate solution design Ensure alignment with business strategy, policies, and spend governance Provide quality assurance and go-live readiness evaluations Change Management & Adoption Support user adoption planning and communication strategy Participate in stakeholder alignment and cross-functional engagement Supplier Enablement Support Advise on onboarding strategy, catalogs, and supplier readiness Help with messaging, risk oversight, and communication structure Project & Governance Ensure program governance standards are upheld Assist in issue escalation, risk mitigation, and decision documentation Must-Have Qualifications 7+ years Coupa Implementation experience (P2P & SIM/CRA) Expertise in procurement transformation & supplier enablement Prior advisory role supporting large, complex enterprise deployments Strong communication and stakeholder influence abilities Familiarity with catalog management, supplier enablement, and spend governance

Apply now: Lean Performance System Consultant, location is Onsite (Chicago, IL). The start date is ASAP-December 8th for this permanent position. Job Title: Lean Performance System Consultant Start Date Is: ASAP Duration: Permanent Compensation Range: $100-140K base salary Job Description: Lead Lean Performance System initiatives that reduce waste, optimize operations, and guide cross-functional teams through lean transformation. Day-to-Day Responsibilities: Lead Lean/LPS improvement projects from scoping through execution Drive change management activities and influence cross-functional adoption Optimize material flow, plant layout, and production processes Coach and train supervisors, team leads, and internal stakeholders on Lean principles Facilitate workshops, learning sessions, and continuous improvement events Support KPI development, reporting, and metric-based decision-making Collaborate closely with operations, engineering, and quality teams Contribute to the development and rollout of LPS standards and training materials Mentor junior members of the LPS team Stay current on lean trends and improvement methodologies Requirements: Must-Haves: 6-10 years total experience in operations, manufacturing engineering, or assembly environments 3-5 years supervisory, coaching, or team-lead experience Strong project and change management background Hands-on experience with material flow optimization and layout improvements Proven ability to lead Lean/CI projects end-to-end Familiarity with automotive or Toyota Production System (TPS) environments Knowledge of quality standards and operations best practices Excellent communication, collaboration, and stakeholder-influence skills Ability to work in manufacturing/assembly environments Proficiency with Microsoft Office (Outlook, Excel, PowerPoint) Nice-to-Haves: Experience from TSSC showcase companies Six Sigma certification Background in industrial, operations, quality, or manufacturing engineering Exposure to agile methodologies and operational excellence frameworks Benefits Health and dental insurance, a 401(k) plan with employee stock ownership (ESOP) matching, a generous paid holiday shutdown, vacation days, sick days, life and disability insurance, and a wellness program with an Employee Assistance Program (EAP).

Keller Schroeder is on an exciting growth journey, and we are expanding our operations! If you are a top performer, we invite you to explore the opportunity to join our team. We are seeking an Applications Business Analyst to become a key player in our in-house Applications Solutions Group. In this pivotal role, you will bridge the gap between business needs and technical solutions, leveraging your technical expertise, business acumen, and relationship-building skills. You will identify and analyze problems, document requirements, and collaborate with technical teams to develop innovative solutions. We are looking for someone who is passionate about using technology to make a positive impact on others. Please note that Keller Schroeder is unable to provide sponsorship at this time. Are you ready to make a difference with us? Let's talk! Responsibilities Analyze business processes and identify areas for improvement for our clients across multiple industries. Partner with business stakeholders to gather and document project requirements. Ensure that technical solutions align with business needs and goals. Collaborate with technical teams to design innovative software solutions. Participate in testing phase to ensure delivery of quality solutions. Communicate project status, mitigate project risk, and handle issues resolution. Requirements 5+ years demonstrated experience leveraging a combination of application software technology skills and business/process analysis skills to successfully improve performance. Experience with custom web application analysis and development a plus. Humble and driven servant leader who thrives on putting others first, assuring our clients' success, and representing our corporate values. Intelligent and highly motivated professional with a solid business acumen, an ownership mentality, and proven people skills. Analytical mind with requirements gathering experience - skilled and willing to ask the extra questions which provide clarity and scope. Experience and confidence to recommend the best solution and own it when multiple alternatives exist. Competent and proactive written and verbal communicator who can communicate technical concepts in a professional manner. Respectful team player who understands that our team members are owners (not resources), our clients are people (not businesses), and the consumers of our products are our patrons (not users). Preference given to candidates local to Evansville IN, Bowling Green KY, or Nashville TN areas.

Job Title: Oracle Cloud ERP Consultant (Onshore) Work Schedule: On-site Rate: $53, Based on experience, Open to C2C candidates as well. Responsibilities: The Solution Lead - Oracle Fusion Cloud is responsible for helping to design and implement our Oracle ERP Fusion Cloud solution to ensure the proper delivery of the solution meeting business and technical requirements. This resource will work with the system integration team to validate the solution design to ensure it is implemented leveraging leading practices to build secure, highly available, and performant ERP Cloud solution. This position resides in ERP Portfolio Management of the Information and Technology Services (ITS) and reports to the CPS ERP Portfolio Management Director. Responsibilities- Assist in architecting and validating Oracle ERP Cloud based SaaS solutions to enable cloud solutions fully meeting business and technical requirements with due consideration for performance, security, scalability and high availability of the solution. Work closely with business stakeholders, ERP Cloud Vendors, and third-party solution providers, as well as system integrators to define and design CPS ERP Cloud technology footprint as part of the implementation roadmap. Work with Business Analysts, SMEs and technical members to manage project workstream solutions. Define standard operating procedures for making key design decisions in compliance with enterprise architecture standards and allowing Oracle and non-Oracle technologies to seamlessly integrate. Lead Solution Design workshops and building technical strategies for conversions, integrations, reports and extensions leveraging Oracle SaaS platform for a large and complex Oracle Fusion implementation. Lead the design of Oracle Fusion solutions for Procurement, Inventory, Projects and Grants Management, Asset Management, HCM, and Payroll to address public sectors specific needs. Develop end-to-end functional architectures that integrate seamlessly with existing systems and processes. Ensure solutions comply with public sector regulations, procurement policies, and asset management standards. Build solutions designs and support complex Oracle ERP SaaS solutions to address business requirements. Design solutions for streamlined procurement processes, including supplier management, sourcing, and contract lifecycle management. Implement workflows for approvals, compliance checks, and vendor onboarding specific to public sector requirements. Enable automation of procurement reporting and audits in line with regulatory standards. Ensure accurate project cost allocation, budgeting, and reporting. Implement robust tracking for public sector project funding and resource utilization. Develop architectural artifacts (blueprints, roadmaps, strategies, white papers, presentations, etc.) for CPS ERP Transformation Program. Proactively contribute,recommend, and identify risks and solutions associated with proposed or existing software applications strategies. The Solution Lead is versatile enough to understand several different applications, and to be a Subject Matter Expert in relation to one or several category of applications. Knowledge, Skills and Abilities- Demonstrated knowledge required to leverage Oracle Integration Cloud (OIC) to design and implement cloud and on-premises application integrations. Experience planning ERP Cloud instance strategy for SaaS and PaaS solutions. Experience across all RICE design/ development on Oracle ERP Cloud tech stack. Experience designing and implementing Commercial Off The Shelf Packaged SaaS solutions. The candidate should have a broad business background and good interpersonal communications skills and a thorough understanding of Oracle Fusion Cloud ERP. Oracle Cloud Financials and Supply Chain implementation experience. Full life-cycle project development including Requirements, Design, Development, Testing and Roll-out Knowledge of Enterprise Structures, module-specific configurations, ability to do requirement analysis and deliver functional design documents of the mentioned modules. Ability to quickly understand the business requirement and to design solution concepts Excellent analytical and problem-solving skills. Demonstrates experience in multiple business processes, ability to architect and design technology solutions and manage cross functional teams, projects, vendor management. Ability to Lead and design Cloud ERP and other third-party SaaS based Project solutions, manage all aspects of Program BRIDGE Oracle Fusion and third-party applications, support, and operations, including planning, designing, implementing, integrating, testing, and supporting and maintaining various functions. Type of Education Required- Bachelor's Degree from an accredited college or university is required. A major in Business Administration, Information Technology, or Engineering is preferred. Master's Degree preferably an MBA with a major in MIS, Supply Chain Management, Finance or Accounting preferred. Type of Experience and Number of Years- At least Ten (10) years of demonstrated experience as ERP Solution Lead. 8+ years of experience in Oracle Cloud ERP/Oracle EBS with a minimum of 2+ fulllifecycle At least five (5) years of experience architecting and designing complex IT solutions on Oracle ERP Cloud stack. Experience designing and implementing third-party SaaS solutions such as Hexagon Enterprise Asset Management, GrantsNow, and Workforce Software is desirable. One recent end-to-end full life cycle experience as a Oracle Fusion Solution Lead implementing Oracle Fusion Financials, and Procurement Cloud Services. Experience leading Technical Solution Design workshops and building technical strategies for conversions, integrations, reports, and extensions leveraging Oracle SaaS platform for large and complex Oracle Fusion implementations. Experience implementing, customizing, and maintaining Oracle Fusion technology solutions across multiple end-to-end Oracle ERP Cloud implementations. Experience building RICE for Fusion Financials and SCM modules. Experience with modern development and testing techniques such as continuous delivery and continuous integration. Experience in Education (K-12) ERP Oracle Fusion Cloud Implementation, preferred. One or more Oracle Fusion Cloud Implementation Procurement, Inventory, Projects and Assets certifications are preferred About Maxonic: Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients. Interested in Applying? Please apply with your most current resume. Feel free to contact Ritesh Kumar Singh (******************** / ************* for more details.

Must Have Technical/Functional Skills As a Process Engineering Consultant, you should have used methodologies like Lean and Six Sigma to identify and implement process improvements that enhance client experience and profitability. • Key responsibilities include conducting process assessments, developing new strategies, analyzing activities for operational transformation, using data and analytics for optimization, and collaborating with both business and technology partners to implement solutions. • Develop and implement strategies: Plan, develop, and implement process strategies to build a more efficient bank. • Experience in Six Sigma or Lean Manufacturing Concepts, and process engineering or business-related function (operations, strategy development, organizational design, or information technology). • Use data and analytics: Analyze process activities using tools like Power BI, Power Query, and VBA to support business process optimization The role is responsible for collaborating with multidisciplinary teams focused on designing innovative services and experiences that create measurable value to our clients while meeting business objectives. The role uses independent judgement to determine methods and approaches to work, developing key client-facing “moment of truth” journeys that define a client's relationship, partnering with internal clients to articulate a vision for a new or different type of service. The role makes decisions that influence department strategy, conducting research that builds empathy with the end client, deriving key insights, co-creating solutions, all with the goal of taking the service live. The role acts as a resource integrator, conducting primary research, synthesizing multiple data sources and research insights, and working with cross-functional teams to research and design detailed solutions. What you'll be doing As a member of the Process Engineering team, you'll identify and implement process improvements that enhance client experience and generate the right kind of profitability. As a Process Engineering Specialist, you'll use your experience and direct client feedback to improve the quality of key processes that make a difference for our clients. You'll assist in the planning, development, and implementation of a process strategy that will build the bank of the future. How you'll succeed • Conducting process assessments - Perform ongoing process reviews to identify issues early on and recommend solutions to business challenges. Stay on top of best practices and industry knowledge to identify process improvements that will create a best-in-class client experience. • Presenting recommendations - Provide feedback and advice on projects that will improve processes and resolve systematic issues. Consider business needs and make practical recommendations for continuous improvement. • Leadership skills - Use your expertise in process engineering methodologies and project management to lead projects and initiatives. Proactively gather data, information, and stakeholder feedback to provide informed guidance to your team. • Maintain a collaborative work environment and support your team to resolve problems as they arise. Who you are • You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way • You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best. • Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. • You're a certified professional. You have current accreditation and good standing in Formal Green Belt or Black Belt certification. • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. • Collaborate with stakeholders: Work with business and technology partners to gather feedback, define requirements, and implement improvements • Document and validation: Create detailed process maps and document future state processes. Validate solution designs and test results with business partners Roles & Responsibilities • Key responsibilities include conducting process assessments, developing new strategies, analyzing activities for operational transformation, using data and analytics for optimization, and collaborating with both business and technology partners to implement solutions. • Develop and implement strategies: Plan, develop, and implement process strategies to build a more efficient bank. • Experience in Six Sigma or Lean Manufacturing Concepts, and process engineering or business-related function (operations, strategy development, organizational design, or information technology). • Use data and analytics: Analyze process activities using tools like Power BI, Power Query, and VBA to support business process optimization • Good communication / organizational skills to understand and discuss development requirement. • Experience with approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational, or process problems • * Excellent verbal and written communication skills." Interested candidates please share me your updated resume to *******************

Title: AV systems Analyst Shift: Monday - Friday 8am - 5pm Compensation: $40 - $45hr ( depending on years of experience) Day to day Oversee and analyze A/V asset inventories, performance metrics, and ticket data across multiple locations. Design and maintain dashboards and reports to track utilization, incident trends, and forecast lifecycle needs. Manage intake and prioritization of A/V support requests via ServiceNow and established governance workflows. Maintain accurate documentation of system configurations, change requests, and as-built records to ensure data integrity. Collaborate with engineering teams to identify root cause patterns and recommend process or configuration enhancements. Develop and manage dashboards for executive reporting, cost analysis, and vendor performance metrics (e.g., MTTR, uptime, ticket closure rates). Support audit compliance, procurement planning, and long-term strategic initiatives. Must Haves Bachelor's degree in Information Systems, Business Analytics, or a related discipline (preferred). 3-5 years of experience in data analysis, IT operations, or A/V systems management. Proficiency in reporting and visualization tools such as Power BI, Tableau, or ServiceNow. Excellent communication skills with the ability to translate technical data into actionable business insights. Plusses Healthcare Background AV Background Compensation $40 to $45 HR Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Our client is currently seeking a Cloud Financial Analyst Full time Direct hire Hybrid to downtown Chicago (3 days a week onsite) The ideal candidate will have a strong background in technology management and IT financial analytics, playing a key role in governance for technology budget planning and forecasting. Responsibilities Prepare and analyze public cloud forecasts and budgets; monitor financial performance and recommend optimization strategies. Design, implement, and monitor financial infrastructure metrics. Apply the FinOps framework to maximize business value of public cloud investments, collaborating with business, engineering, and finance teams. Partner cross-functionally to plan and execute cloud optimization opportunities while ensuring compliance with governance controls. Design, configure, validate, and maintain cloud transparency and total cost of ownership (TCO) reporting. Model complex business problems, uncover insights, and identify opportunities using data mining and visualization techniques. Participate in budget and forecast review processes to ensure consolidation and rationalization. Qualifications Previous experience in FinOps with a strong background in Technology Business Management (TBM) or IT Finance. Experience modeling cloud service costs and IT expenses (including application TCO and business capability TCO). Strong ability to work across multiple levels of management and departments. Highly motivated, with ownership of projects and ability to deliver solutions on time and within budget. Technical Skills Proficiency with Apptio One, Cloudability, CloudHealth, AWS Cost Explorer, AWS QuickSight, or similar IT cost modeling tools. Advanced data transformation skills using MS Excel. Strong analytical, problem-solving, and troubleshooting skills. Ability to use data mining and visualization techniques to identify insights and opportunities. Excellent communication and presentation skills. Certifications (Preferred) FinOps Certification, AWS Certified Cloud Practitioner, or other cloud certifications. Certified TBM Executive (CTBME), Recognized TBMA (RTBMA), Elite TBMA (ETBMA). Education & Experience Bachelor's degree in information systems, Business Management, Finance, or related field. MBA or related graduate coursework a plus. Minimum of 8 years of relevant work experience. Salary Range: $130k- $155k + Bonus

Careers for the Driven Valvoline has a rewarding opportunity as a Business Advisor and Trainer, Express Care. We whole-heartedly adopt a ‘never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we're looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company. How You'll Make an Impact The Business Advisor and Trainer, Express Care provides business assessment to independent Express Care Operators and facilitates training that will assist these operators in growing their business and improving profits using the full array of Valvoline products, marketing programs, and processes (quick lube specific). Analysis and influence are the most critical skills to succeed in the role. Must be able to effectively analyze and communicate the P&L impact, provide insight to setting appropriate and attainable goals, and share best practice sales and technical training. Additionally, the Advisor must be able to monitor product compliance as set forth in the Express Care contracts and influence the operators into the appropriate actions and products that will maintain compliance. The Advisor works to become a trusted asset in the business relationship between Valvoline and the operator. As the operator's profit is driven, Valvoline's profit also grows. In the role, you would be responsible for: Providing meaningful business assessments that will improve profitability for the owners and Valvoline: Share best practice sales and technical training specific to each operator's needs to improve both the consumer experience as well as the profitability of the operator's business. Advising operators on all facets of their business, including but not limited to business goals, operations, profitability, marketing, customer experience, employee selection, etc. Growing premium oil mix within territory to “Best in Class” levels as set forth in annual goals. Growing VPS service penetration within the territory to levels set forth in annual goals. These ancillary services are critical to the health and profitability of the business as they drive high-margin services for the operator while delivering high-margin sales to Valvoline. Building and maintaining relationships with Express Care owners/operators. The Express Care Advisor should strive to improve Valvoline's positioning with each owner/operator by demonstrating ownership of the relationship through respectful, productive, and impactful conversations and interactions. The Advisor should be viewed by the owner as a partner and an asset to their business: A territory typically consists of approximately 45 to 60 stores or 30 to 40 owners. Monitoring and managing product compliance as set forth in the Express Care contracts and detailed in the Valvoline Express Care Sampling Program guidelines. Engaging with operators in solving problems, including but not limited to product delivery issues, credit/payment issues with Valvoline, customer complaints/issues coming through the Valvoline Customer Service line, etc. What You'll Need Bachelor's degree Must be available to travel 75-80% in the Midwest area. Experience working with small business owners/operators Experience in a retail/sales/consultation role Business acumen Influence Drive for results Conflict management Teacher mindset Must have general PC knowledge/skills Experience with Microsoft Office, most notably Excel, PowerPoint, and Word Must be able to lift up to 50 pounds Must have full body mobility and be able to twist, turn, bend at the waist, squat, and go up and down stairs Must be able to work for extended periods of time with hands above the head while effectively communicating verbally Use of various automotive mechanical tools and POS computer systems Must be authorized to work in the U.S. What Will Set You Apart Quick lube experience Prior experience as a small business owner Must be authorized to work in the U.S. We Take Care of the WHOLE You Health insurance plans (medical, dental, vision) HSA and flexible spending accounts 401(k) Incentive opportunity* Life insurance Short and long-term disability insurance Paid vacation and holidays* Employee Assistance Program Valvoline Instant Oil Change discounts Tuition reimbursement* Adoption assistance* *Terms and conditions apply, and benefits may differ depending on position.

About the Company Calsoft Systems is seeking talented, motivated and entrepreneurial candidates who are passionate about consulting, business and technology. About the Role The ERP Consultant will be responsible for implementing and providing support of Enterprise Resource Planning (ERP) solutions for our global clients, ensuring the system is meeting business needs. The ERP Consultant will work directly with clients to define requirements, design solutions, configure, train, and implement ERP. Responsibilities Identify ERP business systems solutions requirements by consulting with clients; analyzing work processes and operations; establishing solution objectives; preparing specifications. Implement and support ERP (Microsoft Dynamics 365 BC, F&O, AX, NAV, or GP) for new and existing customers, including design, product configuration, testing, data conversion, user acceptance test and go live support. Gather information for the development of custom applications to complement or integrate with existing software. Follow Calsoft Project Charter and implementation methodology, produce the deliverables it stipulates, and ensure project documents are complete. Drive additional ERP consulting services within customer base. Involve in presales activities such as product presentation, proposal preparation. Rely on experience and judgment to plan and accomplish goals. Exercise a certain degree of creativity and latitude. Work under general supervision; Reports to a project lead or department manager. Learn new applications and participate in other duties as needed. Participate in mandatory training. Qualifications Bachelor's degree in Computer Science, IT, Business, Finance, Accounting or related field. 2+ years of experience in the field or any related ERP software. Required Skills Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Maintain professional image in attitude, conduct and attire. Outstanding customer service skills. Demonstrate aptitude for learning new technologies. Ability to effectively communicate technical concepts to a non-technical audience. Ability to interface well with other members of the organization. Strong communication skills, both oral and written. Preferred Skills Knowledge of manufacturing, distribution, or service industry processes. Ability to develop, propose and implement innovative solutions as appropriate. Contribute to and influence decisions regarding division procedures. Ability to assist management in organizational planning. Pay range and compensation package Salary range: $70,000/yr - $90,000/yr Equal Opportunity Statement Calsoft Systems is committed to diversity and inclusivity.

Role- Oracle Finance - Techno-Functional Consultant Work Mode - Hybrid Knowledge & Experience · Bachelor's degree or 10 years equivalent work experience · 7+ years of experience consulting on Oracle Fusion Cloud Modules - Finance o Oracle Fusion General Ledger (“GL”) o Oracle Fusion Intercompany (“IC”) o Oracle Fusion Payables (“AP”) o Oracle Fusion Cash Management (“CM”) o Oracle Fusion Procurement (Self Service Procurement & Purchasing) o Oracle Fusion Fixed Assets (“FA”) o Oracle Fusion Project Accounting (“PA”) o Oracle Fusion Tax Engine (“TAX”) o Oracle Fusion Inventory (Shared) for PO receiving (“INV”) o Oracle Supplier Portal with gathering business requirements, gap analysis, designing demos, UAT and SIT and system configuration · Exceptional written and verbal skills · Ability to bring solution ideas to fruition by working with a team or individual to design, development, test, implementation and support · Knowledge of data migration methodologies specific to Oracle Fusion · Strong understanding of business processes within relevant finance modules · Experience with configuration and customization tools within Oracle Fusion · Some experience with OCI and OIC is desirable. · Some experience with reporting tools like BIP, OTBI is desirable. Specific duties · Focuses on understanding business requirements and translating them into Oracle Fusion configuration options. · Manages the overall implementation process, including team coordination and project delivery. · Collaborate with cross-functional teams to resolve complex problems and maintain business continuity. · Develop and maintain best practices and standard operating procedures. · Manage relationships with vendors and ensure effective problem resolution. · Provide mentorship and training to team members, fostering a culture of continuous learning and professional development. Personal attributes · Able to communicate professionally and effectively with technical and non-technical staff and with members of interdisciplinary teams. · Flexible and adaptable regarding learning and understanding new technologies. · Strong written, oral, and interpersonal communication skills. · Ability to conduct research into software-related issues and products. · Highly self-motivated and directed. · Keen attention to detail. · Proven analytical and problem-solving abilities. · The ability to effectively prioritize and execute tasks in a high-pressure environment including deadline pressure. · Ability to work both independently and in a team-oriented, collaborative environment.

We are seeking a Systems Analyst to support sales and finance systems for consumer packaged goods teams. This is a contract role for candidates who reside within commuting distance of Chicago, Illinois or Bentonville, Arkansas. Key Responsibilities Support and troubleshoot finance and sales systems, including data management and reporting Analyze data to provide insights for sales and trade promotion initiatives Develop and maintain reports and dashboards using Power BI and Microsoft Excel Collaborate with sales, finance, and cross-functional teams Assist with trade promotion and revenue management processes Contribute to system enhancements, process improvements, and analytics initiatives Qualifications Bachelor's degree 3-5 years of professional experience Strong systems and data troubleshooting skills Proficiency in Power BI and Microsoft Excel Experience in data analytics Excellent organization, communication, and teamwork skills Experience working with consumer packaged goods sales teams is a plus Preferred: Experience with trade promotion management systems, revenue management, trade funds, or trade promotions

Treasury Management Consultant III, Specialized Industries This role is centered on generating new and expanding existing full-service treasury management relationships for Middle Market clients. The Treasury Management Consultants will be responsible for directly and/or indirectly selling and maintaining depository accounts and the treasury management services applied to those accounts for both new and existing Capital One relationships. The Treasury Management Consultants will partner with internal stakeholders to be a single point of accountability or provide advice on the deposit, treasury management, risk, and other company liquidity needs of prospects and clients. Together, they will build a book of business through deposit growth, maintaining and cross-selling to existing clients, and prospecting for new-to-bank relationships. The Treasury Management Consultants will focus on specific verticals within the Specialty Organization. Familiarity with these business verticals and the specific banking and financial operations of Technology, Media, Telecom (TMT) or Financial Institutions Group (FIG) clients is desirable. This TMC will also concentrate on working with dedicated TMT or FIG Relationship Managers and leadership to generate new-to-bank relationships, while developing existing clients by delivering value-added solutions and collaborating across the product and technology organizations to optimize products for evolving client needs, with a focus on bringing in new deposits. The Treasury Management Sales team works to identify ways to improve the client experience and enhance Capital One's brand in the marketplace. Seen as a trusted advisor, the TMCs will work closely with commercial clients to understand their business, optimize treasury flow, and minimize financial and reputational risk. They will focus on creating and delivering customized, client-centric solutions through a consultative approach. Leveraging their network and collaborating across business lines, the two TMCs will influence strategy to meet the needs of clients while using sound judgment in assessing risk. The TMCs value and foster a spirit of teamwork and cooperation across value streams. This position works independently and uses initiative in carrying out assignments, requiring minimal guidance from the sales leader. Responsibilities: Identifies both internal and external prospects. Develops and maintains relationships with prospects to profitably expand business Provides thought leadership within and outside the market through, but not limited to, hosting corporate events, attending and speaking at industry conferences, etc. Engages with internal marketing in the design of sales collateral and company-sponsored marketing Manages portfolio of existing clients with focus on profitable, organic revenue growth and minimizing attrition Manages portfolio of new-to-bank clients with focus on revenue growth Develops and maintains relationships with clients to maintain and expand existing business Knows business's, organization, expected activity; identifies and communicates operational credit exposures and other risks Understands treasury management product risk and ensures Capital One credit policies and other risks (e.g., reputational, legal) are adhered to and mitigated Establishes appropriate expectations for onboarding including execution of documentation and ensure ramp of sold services Conducts independent and codependent sales calls on companies to generate new, high-quality and profitable Treasury Management and deposit business to achieve or exceed specific YoY growth goals Takes a role in market by actively engaging in local industry associations, networking groups and /or community associations Identifies working capital efficiency opportunities for a business and deepens relationship accordingly; ensures business awareness of market and industry trends; identifies dissatisfiers and escalates appropriately Identifies and refers ancillary business opportunities to appropriate partners Designs customer-centric treasury management solutions, and provides consultative expertise on the liquidity management cycle Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of financial services experience At least 5 years of sales experience At least 5 years of treasury management experience Preferred Qualifications: Bachelor's Degree or Military experience At least 7 years in-depth to advanced treasury management experience In-depth to advanced treasury management product knowledge Effective oral and written communication skills Certified Treasury Professional designation or equivalent certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Atlanta, GA: $140,600 - $160,400 for Treasury Management Consultant III Charlotte, NC: $140,600 - $160,400 for Treasury Management Consultant III Chicago, IL: $140,600 - $160,400 for Treasury Management Consultant III McLean, VA: $154,600 - $176,400 for Treasury Management Consultant III Richmond, VA: $140,600 - $160,400 for Treasury Management Consultant III Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

About the role Provide technical governance and assurance of complex solutions that span across multiple technical streams. This role has a network security focus. What you have Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values. Design and engineering of effective and scalable network systems and solutions Participate in evaluation, testing, selection, and deployment of foundational network elements for a network buildout Ensure that solutions adhere to defined standards and best practices and/or assist in the development of these standards and best practices. Effectively design and communicate engineering solutions through detailed high- and low-level diagrams Routinely research, analyze, test, retest, and troubleshoot complex problems Able to work in a fast-paced environment, with strict deadlines, both as an individual contributor and team leader Proven experience in knowledge transfer, documentation and information sharing while staying abreast of new technology/technical areas Provide advanced technical experience for complex project work, including functional subsystem upgrades for mission-critical network devices and services as well as strategic upgrades to the network Design, plan, and implement complex networks Establish requirements, provide analysis for network and services specifications, network design, network partitioning, and network architecture definition Provide advanced expertise in the development of network test, validation, and integration plans on projects, and assurance of network integrity Engage with Solutioning and Sales teams as a subject matter expert during customer calls Ability to mentor junior engineers in advanced technology deployments Time management and the ability to multitask between several ongoing projects Assist with development of SoW and LoE documentation Travel as required for customer and vendor engagements Embrace and support Computacenter's mission and core values. What you'll be doing 10+ years of professional experience in large enterprise or carrier space Professional networking certifications a plus (i.e. CCNP/CCIE or equivalent) Public cloud certifications a plus - Advanced Networking, Cloud Network Engineer, or equivalent Legally eligible to work in the United States Cisco ISE Experience with Wired / Wireless Deployments of wired 802.1x roll outs, TACACS+, upgrades of ISE deployments, and migrations of ISE. Experience with SDA, Trustsec, guest portal and other portal flows. Palo Alto experience with Panorama and Palo Alto firewalls. Experience with migrations, upgrades, troubleshooting, and other efforts with Palo Alto firewalls and with Panorama. Site to site tunnel configuration, Security / NAT configuration, Global protect Configuration and MFA. Cisco Secure Firewall (FTD) and ASA experience. Experience configuring and deploying FMC's virtually and physically. Site-to-site VPN, Remote Access VPN, and experience configuring Firepowers as both FTD's associated with FMC and also with FDM. Experience with Cloud delivered FMC is a plus. Experience with managing projects to include task delegations, documentation, risk management, and technical ownership. Solid Understanding of the OSI model, routing and switching protocols, network security, IPv4 networking, subnetting, and operational experience Demonstrated confidence to deliver customer-facing discussions. Excellent verbal articulation, written communications Hands-on technical skills, including ability to develop and conduct demonstrations What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. ************************

Our client is a recognized leader in the construction industry that specializes in shaping the skylines of cities across the United States. The company is a premier structural steel fabricator and erector, known for delivering innovative solutions for some of the most complex and high-profile projects in the country. From iconic skyscrapers to state-of-the-art sports arenas and industrial facilities, this organization offers an opportunity to be part of projects that leave a legacy. Job Summary Responsible for supporting a select group of digital tools and solutions and managing the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base. Job Description Lead the demonstration of solutions and training for users on digital technology, provide collateral and updated training documents, and serve as an escalation point to troubleshoot non-common issues and user onboarding Responsible for supporting a selected group of digital tools and solutions and managed the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base Leads the demonstration of solutions and training for users on our internally grown digital technology, provide support update training documents and serve as a backup for other team members Tracks open issues to ensure quick response and action from support teams Identify customer needs and help customers use specific features Monitor customer complaints on social media and reach out to provide assistance Update our internal databases with information about technical issues and useful discussions with customers Assists with identifying potential process bottlenecks and works with the management team to resolve issues Responding to customer queries promptly and accurately via phone, email or chat Performs incidental project management, including planning, research, analysis and implementation of deliverables and action items Maintain a positive attitude and calmly respond to customers' complaints Acts as project sub-task lead on small projects Manage daily tasks Skills Required Bilingual (French, Spanish) Experience as a Help Desk/Customer Care Specialist or similar Customer Support role Familiarity with the eCommerce industry is a plus Experience using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Detailed oriented Self-starter Ability to quickly diagnose and resolve technical issues Exceptional teamwork and leadership skills to help other technical support workers Ability to learn new technologies, implement their usage within the team and train others Personable and attentive - excellent customer service skills Strong interpersonal skills Education/Training/Certifications High School Diploma or Equivalent HireResource Staffing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.