Consultant Jobs in Warren, MI

Who You'll Work With As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies. The Global Systems Integration team has a vision of building a hyperconnected future. Our team brings a tool agnostic perspective to our clients, meeting them where they're at and providing tailored solutions to meet them on their enterprise integration journey and walk with them as they mature their integrated solutions. The experts in this team are dedicated to delivering client centric solutions focused on Business Process Automation, Integration Strategy & Architecture, API management, and Cloud, Application, & Data Integrations. What You'll Do * Collaborate with clients to understand their business requirements and integration needs. * Conduct assessments of existing systems and API Portfolio, identify challenges, and recommend solutions. * Facilitate workshops and meetings with client stakeholders to gather requirements and present solutions. * Develop customized integration and API gateway architecture blueprints tailored to client needs. * Design and build scalable, reliable, and secure integration solutions. * Design and build scalable, reliable, and secure API solutions and help migrate existing APIs to new API platforms. * Create detailed technical specifications, including API designs, message schemas, and data mappings. * Lead the implementation of integration & API solutions using appropriate middleware and integration tools. * Capable of working independently or as part of a team with minimal supervision. * Oversee the development, testing, and deployment of integration, and API components, ensuring alignment with client expectations. * Provide hands-on support and troubleshooting during the implementation phase. * Offer technical guidance and mentorship to client project teams. * Act as a subject matter expert in integration and API technologies, providing leading practices and recommendations. * Assist clients in optimizing and maintaining their integration solutions. * Proactively escalate risks and issues to project and client teams What You'll Bring * Bachelor's degree in Computer Science, Information Technology, or a related field. * 5+ years of experience in integration development, architecture and design. * Proven experience in a consulting role, working directly with clients. * Proficiency with integration platforms and middleware (e.g., Boomi, Workato, MuleSoft, Informatica, Celigo, Snaplogic, Microsoft Azure Integration Services, Apache Camel, Solace, Google Integration Services). * Proficiency with API Gateway platforms (e.g., APIGEE Edge, APIGEE X, Azure API Management, AWS API Management, Kong API Management). * Strong understanding of integration patterns and best practices. * Strong understanding of API management, RESTful and SOAP web services, and message queuing. * Hands-on experience in building API specs, APIs on gateway and testing them using tools to validate the functionality. * Experience with cloud integration platforms and services (AWS, Azure, Google Cloud). * Knowledge of data formats such as JSON, XML, and CSV. * Proficiency or familiarity with Python or Java. * Excellent problem-solving skills and attention to detail. * Strong communication and interpersonal skills. * Certification in relevant integration technologies or platforms. * Experience with microservices architecture and containerization (Docker, Kubernetes). * Knowledge of enterprise service buses (ESBs) and service-oriented architecture (SOA). * Willingness to travel up to 30% as needed. Preferred Expertise: * Familiarity with DevOps practices and CI/CD pipelines * Experience building APIGEE infrastructure on APIGEE X and APIGEE Edge * Experience migrating APIs * Experience with linter tools About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. Slalom is committed to fair and equitable compensation practices. The base salary range for this position as Consultant is $96,000 to $177,000, the base salary range for this position a Senior Consultant is $110,000 to $203,000 and the base salary for a Principal for this position is $122,000 to $225,000. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. We will accept applications until June 6th, 2025. #LI-KM

About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What's the role? The FIT4 S/4 HANA S2C (Service to Customer) Solution Consultant Americas Hub at FIT4 plays a pivotal role in spearheading the design and execution of functional and technical S/4 HANA solutions, with a specialized focus on elevating the service-to-customer experience across various roll-in projects. This position demands a comprehensive mastery of SAP's S2C service management with focus on Inhouse Repair and Return Management Processes within the S/4 HANA framework, coupled with a strategic vision to integrate these solutions seamlessly into the existing business landscape. The S/4 HANA S2C solution consultant will collaborate with business units, gather requirements, configure solutions, and lead the deployment of S/4 HANA functionalities that enhance customer service delivery. The successful candidate will navigate complex project environments using strong project management skills, leveraging deep SAP knowledge to drive innovation and operational excellence in service delivery during the critical transformation period. Sound Interesting? Here's what you'll do: * Design functional and technical SAP S/4HANA solutions focused on service management, ensuring seamless integration with satellite systems, like CRM, based on detailed business and IT requirements. * Develop and document comprehensive design specifications for S2C processes in the area of Inhouse Repair and (Advanced) Return Management (ARM), ensuring alignment with business needs and IT capabilities. * Coordinate and steer development efforts towards global development factories, aligning with broader project goals and timelines. * Ensure that development efforts are on track and aligned with the overall transformation strategy. * Provide expert guidance on SAP best practice architectures and advanced technologies, supporting deployment teams in deploying robust S2C solutions. * Act as a subject matter expert in SAP S/4 HANA, advising on system capabilities and potential improvements. * Champion process standardization across service operations, evaluating the necessity of process deviations and advocating for adherence to global templates. * Ensure compliance with established architecture principles and standards, creating scalable, secure, and efficient solutions. * Review and manage the approval process for configuration and functional specification documents, maintaining high standards of quality and precision. * Oversee testing activities, including review and coordination of bug fixing, to validate that the solutions meet all functional and performance criteria. Developing and executing comprehensive test plans to ensure system integrity and performance. * Support the cutover, migration, and hypercare phases specifically for the S2C process domain, ensuring operational continuity and system reliability post-go-live. Do you qualify? * Proven experience as a solution consultant/architect in SAP transformations with a focus on Service to Customer processes. * Experience in managing large scale SAP transformations. * Expertise in configuring and implementing S2C processes for Inhouse Repair and (Advanced) Return Management (ARM) processes within SAP ERP systems. * In-depth knowledge of SAP S/4HANA's service management functionalities and integration with third-party systems, like Salesforce * Extensive familiarity with global template processes related to S2C and adjacent domains. * Relevant SAP certifications or equivalent qualifications. * Excellent analytical and communication skills, capable of leading discussions and presentations to stakeholders at all levels. Working Conditions and Special Demands: * Hybrid Work: 3 days in the office, 2 days remote. * Travel: will be required and may increase for limited periods during go-live/post-go-live at different ZEISS locations across the Americas. Occasional business trips to Germany can also be required. Compensation: The annual salary range for this position based on location: * NY/Metro Area: $130,000 - $150,000 * San Francisco Bay Area: $145,000 - $165,000 * Central/Midwest Regions: $105,000 - $125,000 The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. Your ZEISS Recruiting Team: Maria Khalil Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Join Our Growing Team as a Coverage Management Consultant! Are you passionate about uncovering insights and driving business decisions through data? We are seeking a detail-oriented and analytical Coverage Management Consultant to gather, interpret, and present market data that supports our business growth strategies. Why You'll Love This Role: 💼 Insightful Impact: Play a key role in shaping business strategies with actionable insights. ⏰ Work-Life Balance: Enjoy a flexible schedule with full-time opportunities. 📈 Career Growth: Access professional development programs and advancement opportunities. 💰 Competitive Pay: Earn a stable income with performance-based bonuses. Responsibilities: Conduct market research to identify industry trends, competitor activities, and customer preferences. Analyze data using qualitative and quantitative methods to uncover actionable insights. Prepare detailed reports, presentations, and visual data representations for stakeholders. Collaborate with cross-functional teams to support product development, marketing campaigns, and sales strategies. Monitor and interpret key market performance metrics. Provide recommendations based on market analysis to drive business growth. What We're Looking For: Proven experience as a Market Research Analyst or similar role. Strong analytical and critical thinking skills. Proficiency in data analysis tools and software (e.g., Excel, Tableau, or SPSS). Excellent written and verbal communication skills. Ability to translate complex data into clear, actionable insights. Experience with survey design, data collection, and statistical analysis. Perks & Benefits: Paid professional development and continuous learning opportunities. Health insurance and retirement plans. Performance bonuses and recognition programs. Opportunities for career advancement and leadership growth. 🚀 Ready to Make an Impact? If you're passionate about data-driven decision-making and contributing to business success, apply today! Join us and be part of a team that values your insights and expertise. Your journey as a Coverage Management Consultant starts here. Let's discover opportunities together!

Program Consultant for Behavior Support FSLA: Exempt REPORTS TO: Director of Special Education UPDATED: April 2025 SALARY/BENEFITS: Per LIPSA Master Agreement SCHEDULE: 10 - month POSITION SUMMARY The Program Consultant for Behavior Support is responsible for district-wide consulting, coaching, and problem solving to assist school teams in the planning and implementation of evidenced based strategies/systems to support students with significant behavior challenges. This position will be critical in advocating and supporting students to be successful within the least restrictive setting. ESSENTIAL FUNCTIONS Note: These duties and responsibilities are judged to be "essential functions" in terms of the Americans With Disabilities Act or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements below are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person. Other duties may be assigned. Enthusiasm and flexibility to work collaboratively with students, parents, teachers, and administrators. Provides consultation and assistance to administrators, instructional, and support staff on the planning and implementation of Functional Behavior Assessments, Positive Behavior Support Plans, and Emergency Intervention Plans. Assist in the development and implementation of practical functional assessments and analyses when appropriate, and to develop appropriate behavior strategies/plans to teach appropriate behavior and reduce maladaptive behaviors, ensuring plans are followed with fidelity. Provide analysis and interpretation of information and data in oral and written reports. Works in collaboration with the local district team in the ongoing development of early intervening services through multi-tiered systems of support (MTSS) and positive behavioral interventions and supports (PBIS). Participate as a member of an Individualized Education Program Team meeting Provides parents and families with techniques to assess and implement positive behavior strategies in the home/community environments Provides modeling, training, and professional development, in alignment with best practices, in order to build capacity and overall student behavioral success. Engage in regular professional learning opportunities to stay abreast of current evidence-based practices Demonstrate the ability to communicate clearly and concisely in written and oral communication with administrators, staff, parents/guardians, and community agencies Demonstrate the ability to establish and maintain effective working relationships with students, peers, families, school personnel, and community agencies Knowledgeable about educational organizations, educational law and the areas of educational assessment and evaluation. ADDITIONAL DUTIES Performs other related tasks as assigned. SUPERVISORY RESPONSIBILITIES May supervise Registered Behavior Technicians and students. EDUCATION and/or EXPERIENCE Master's degree in special education or a field of study related to supporting students with significant behavior disorders. At least 5 years of experience implementing research-based strategies to address challenging behaviors. Board Certified Behavior Analysis (BCBA) certification preferred. CERTIFICATES, LICENSES, REGISTRATIONS State of Michigan teaching certificate with an endorsement in special education. Non-teacher certification candidates must be in compliance with certification requirements for specific disciplines per Michigan Department of Licensing and Regulatory Affairs (LARA) rules and regulations as well as any additional approval requirements in order to maintain professional licensure. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. OTHER SKILLS & ABILITIES Ability to apply knowledge of current research and theory to instructional program; ability to plan and implement lessons based on division and school objectives and the needs and abilities of students to whom assigned. Ability to establish and maintain effective working relationships with students, peers, parents and community; ability to speak clear and concisely in written or oral communication. PHYSICAL DEMANDS While performing the duties of this job, the employee will regularly sit, walk and stand. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The noise level in the work environment is usually quiet. The employee is directly responsible for the safety, well-being of students. The employee shall remain free of any alcohol or non-prescribed controlled substance in the workplace throughout his/her employment. The Livingston Educational Service Agency does not discriminate on the basis of race, color, national origin, sex, (including sexual orientation or transgender identity), disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information, or any other legally protected category (collectively, "Protected Classes"), in its programs and activities, including employment opportunities. Inquiries regarding non-discrimination policies should be directed to the Assistant Superintendent for Administrative Services .

Travels throughout their state and/or region, as directed, to support events that increase awareness of military community services. Collaborates with existing family support resources, identifies recommendations to address service gaps, and form relationships with community service providers, military services, and regional and local representatives. + Provides Service members and families with information and referrals and support for events to increase awareness of military community services including, but not limited to, relocation assistance, non-medial individual and family counseling, personal and family life education, Personal Financial Management (PFM) services, information and referral services, deployment assistance, exceptional family member services, child abuse prevention and response services, domestic violence prevent and response services, Morale, Welfare, and Recreation (MWR) services, and transition assistance, when requested and approved by the Government. + Attends various community events and meetings to bring awareness directly to the military community. + Identifies problems and/or gaps in available services/resources and determines methods to fill gaps and enhance existing support system efforts, in collaboration with Military OneSource, DoD, State Joint Force HQ, and civilian community resources. + Participates in and facilitates collaboration between military and civilian agencies to improve coordination. + Provides briefings and training to share information that brings related groups together (e.g., unit/command members, staff, volunteers, etc.) when approved by the government. + Collaborates with military and civilian personnel and other departments to develop presentation and training materials. + Maintains an online repository of state-specific information on Government approved family programs and support resources. + May provide guidance to junior team members. + Ensures confidentiality in all aspects of support. **Minimum Qualifications** + Bachelor's Degree or equivalent of 4 years relevant experience. + Minimum 10 years of experience made up of a combination of at least 6 years of prior military experience or relevant knowledge plus an additional 4 years' experience working in Military Service Programs and marketing, sales, recruiting, education, or other similar networking-intensive work. **Other Job Specific Skills** + Possess strong customer service skills, knowledge of call center operations, and knowledge of the military lifestyle + Ability to tailor communications to multiple audiences/entities + Excellent analytical, organizational, time-management, and multi-tasking skills + Willingness to travel up to 80% within assigned geographical area of responsibility + Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + Prior experience in marketing, recruiting, counseling and/or academic instruction a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 58,800-86000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

div class="col col-xs-7 description" id="job-description" pstrong Position Overview/strong/pp The Franchise Business Consultant (FBC) serves as a vital liaison between the franchisor and franchisees, helping to drive operational excellence, revenue growth, and brand consistency. This role focuses on providing strategic guidance and operational support to franchisees, ensuring they have the tools and knowledge to succeed in a rapidly growing consumer services brand./ppstrong Key Responsibilities/strong/ppstrong Franchisee Support amp; Relationship Management/strong/pulli Serve as the primary point of contact for an assigned group of franchisees, fostering strong and collaborative relationships./lili Conduct regular business reviews with franchisees to analyze performance metrics, identify opportunities for improvement, and set actionable goals./lili Act as a trusted advisor, providing expertise in operations, marketing, financial management, and customer service./li/ulpstrong Operational Excellence/strong/pulli Ensure franchisees adhere to brand standards, operational guidelines, and customer experience expectations./lili Conduct on-site visits to assess operations, identify challenges, and implement best practices./lili Develop and deliver training programs for franchisees and their teams to improve operational efficiencies and service delivery./li/ulpstrong Financial Performance amp; Growth/strong/pulli Analyze franchisee Pamp;L statements to identify opportunities for revenue growth and cost optimization./lili Partner with franchisees to develop and execute local marketing plans to drive customer acquisition and retention./lili Support franchisees in developing business strategies to meet or exceed sales targets and profitability goals./li/ulpstrong Brand Consistency amp; Compliance/strong/pulli Monitor and enforce compliance with franchise agreements, brand standards, and operational policies/lili Address operational or compliance issues promptly and collaborate with franchisees to resolve theeffectively./li/ulpstrong Collaboration amp; Communication/strong/pulli Act as a conduit between franchisees and the corporate team, sharing feedback, challenges, and success stories./lili Collaborate with internal departments (marketing, training, operations, etc.) to ensure franchisees have the resources they need./lili Participate in franchisee meetings, conferences, and training sessions to build alignment and drive engagement./li/ulpstrong Qualifications/strong/ppstrong Education amp; Experience/strong/pulli Bachelor's degree in Business, Marketing, or a related field (preferred)./lili3+ years of experience in franchise operations, multi-unit management, or a related role./lili Experience in the consumer services industry or a franchised business environment is a plus./li/ulpstrong Skills amp; Competencies/strong/pulli Strong business acumen with expertise in operations, marketing, and financial management./lili Exceptional interpersonal and communication skills, with the ability to build trust and influence franchisees./lili Proven ability to analyze data, identify trends, and recommend actionable solutions./lili Highly organized and self-motivated, with the ability to manage multiple priorities and deadlines./lili Willingness to travel extensively (50-75%) to support franchisees across assigned territories./li/ul /div

Level One Robotics and Controls Inc. has been an industrial engineering leader specializing in developing and implementing automation solutions since year 2000. Our services range from design, integration, start-up, installation, training and project management. Level One has a strong global presence with locations in Canada, US, Mexico, Thailand and South Africa with a team of 200 highly qualified engineers and technicians equipped with strong technical knowledge in industrial automation with many years of experience, ensuring professionalism on all projects while exacting the highest quality standards. Job Description Level One continues to be the leading provider of engineering professionals in the automotive sector. Our consultants have both the acumen and confidence needed to bring change to the way our customers think about engineering, business and related sciences. Our customers' needs drives our business as we wish to remain an integral partner in our customer's success. We believe that our industry requires specialists that are able to create change and impact an organization's engineering, operations, marketing, and business development groups leading to quantifiable success. Level One is expanding its traditional engineering professional recruitment and placement as demand from our customers necessitates talented management consultants in our niche industry. As a management consultant for Level One working at assignments on behalf of our Customers/Clients, a Consultant will ensure that they maintain professionalism at all times while working to create methods, functions, techniques and systems providing measurable results. Each job/assignment will be specific to the needs of our customer and will require the right candidate having not only the right credentials and specialized experience but also the passion to achieve measurable success as follows: Leading and participating in a variety of engineering/business projects to create a sustaining impact Identifying, developing, implementing (including training) new areas for our clients based upon our customers' needs Analyzing and optimizing project/department/unit setup, including strategy, organization, processes, governance, project models, capabilities, product offerings, performance etc. Developing and implementing new processes, technologies, methods and tools consistent with our customers' needs. Building capabilities for our customers through demonstration of and training in the processes procedures by providing the customer with deliverables thereby enabling customers continue these newly implemented processes beyond the scope of work of the Consultant Qualifications We are looking for consultants with specialized experience in the following disciplines with a comprehensive knowledge within the automotive sector: Business Operations Engineering Marketing Project Management Quality Control Additional Information A Level One Management Consultant? Level One provides its consultants with specialized experience-related remuneration in addition to excellent career enhancing and development opportunities. Our Management Consultants will work with a high degree of freedom cognizant of the Customer's/Client's needs and demands in their quest to achieve exceptional results. For more information please visit ******************* All your information will be kept confidential according to EEO guidelines.

Full-time Description The Zone Business Consultant is responsible for assuring dealership performance in the Auto buying program(s) as administered by Affinity Development Group. As the pre-eminent industry leader in providing high quality member generated referrals, we are seeking automotive professionals for areas throughout the United States. ESSENTIAL DUTIES AND RESPONSIBILITIES: Establish and emphasize member and company specific requirements of participating automotive dealers with respect to pre determined vehicle pricing, program execution and member interaction Institute and continuously reinforce relationship between the company and the participating dealer network Promote the company's expansion of business avenues to increase referrals to the participating dealer network Provide expertise and familiarity to the industry knowledge, direction and trends. Absolute attainment to mutually agreed upon objectives and forecasts Other duties as assigned Requirements QUALIFICATIONS AND REQUIREMENTS BA/BS or 7 years automotive sales/marketing experience Automotive experience in F&I or Fixed Operations required Demonstrated negotiation and resolution skills Exceptional communication (verbal, written, presentation) Ability to adjust to a dynamic business environment with multiple simultaneous projects emphasis Willing to work irregular hours Ability to travel up to 50% on a monthly basis Experience with a CRM tool Flexible and adaptable to change as needed Proficiency in Word, Excel and Outlook Ability to work as a part of a team and individually Must be self-motivated and focused Able to accept performance critique and make adjustments in a positive manner Current valid Driver's license with no major violations Must have reliable vehicle to be used for business travel purposes (mileage will be compensated at current IRS rate) Salary Description $90,000/year plus bonus

DesignMind is seeking a Business Intelligence Consultant to join one of the country's top data and business intelligence consulting teams. This role is local to the Ann Arbor area. DesignMind is a Microsoft Gold Partner for several Data related competencies, and has partnerships with Snowflake, AWS, Tableau, Cloudera, Profisee, StreamSets, Looker, and other leading technology providers. As a Business Intelligence Consultant, you will have the opportunity to deliver client engagements across many different industries, throughout the entire consulting and development life cycles. Client engagements can range from a 2-week Migration Assessment to an enterprise project spanning many months. Our team often delivers work in partnership with client employees, consultants, and senior stakeholders. Most of your work will be done remotely, but there will be times when travel to client sites will be essential. Also, due to the nature of our work background checks will be required. Required Skills & Experience Technical knowledge will be evaluated based on each candidate's work experience. Having the following capabilities is essential to your success in this role: * Hands-on experience with the full Business Intelligence stack, on-premises or in the cloud, using technologies such as the following: * Databases: Microsoft SQL Server, Azure SQL DB, Azure Synapse, Azure Analysis Service (AAS), Azure SQL Data Warehouse, or Snowflake. * ETL: SSIS, Azure Data Factory, Databricks, Talend, StreamSets, or equivalent. * Visualization: Reports, dashboards, mobile reporting, and governance with a focus on usability, performance, flexibility, testability, and standardization using tools such as Microsoft Power BI, SSRS or equivalent. * Develop queries and transformations with SQL, T-SQL, Stored Procedures, Views, SQL Functions and Triggers. * Experience with database performance tuning. * Gathering and documenting requirements based on discussions with business stakeholders and technical team members. * Be hands-on with the development of ETL/ELT, reports, dashboards, visualizations, and data models. * Excellent verbal and written communication skills. * Strong problem-solving skills. Preferred Skills & Experience * Prior consulting experience highly desired, but not required * 3+ years with various forms of data modeling, including relational, star and snowflake schemas * 2+ years with semantic layer design and development * Experience with DAX (MDX a plus) Nice to Have Skills & Experience * Pre-sales (Discovery, Project Scoping, Labor Estimation, Drafting SOWs) * Master Data Management (Profisee, Informatica) * Data Quality Management * Data Governance * Definable contributions on BI platform migration(s) What's Our Mission? Great people working together with passion, enthusiasm, and commitment to consistently deliver high quality, high value services that fully satisfy the needs of every client. Focus on developing fulfilling long-term relationships with clients, partners, the technical community, and fellow team members. What Makes DesignMind a Great Place to Work? Awesome clients, cutting edge projects, a great team who really likes to work together. DesignMind recognizes the value of diversity, supports professional development, and celebrates the achievements of our team members. DesignMind offers competitive compensation and benefits, including Medical, Dental, Vision, and 401(k). At this time, sponsorship is not available.

Benefits: Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance 401(k) matching About Sweetwaters Coffee & TeaOur mission in every Sweetwaters cafe is to Make Our Guest's Day™. How do we do this? We have a company culture and team of people that love what they do every day! Join us and contribute to a company that is based on fun, innovation, and camaraderie. Sweetwaters Coffee and Tea was founded over 31 years ago with a commitment to unique, globally inspired, real ingredient focused beverages and maintaining a community feel within each cafe. Our franchisees are integral to our growth and you along with our Home Office team support and coach our franchisees as they reach new heights of success. As a Franchise Business Consultant, you are leading the relationship with franchisees and influencing them to increase their profitability. You will help grow our emerging national brand into a powerhouse of successful franchisees in the coffee & tea space. DESCRIPTION We are hiring a Franchise Business Consultant (FBC). A Franchise Business Consultant is the first line of support for our franchise owners. As an FBC, you will first train to be an operations expert by completing cafe management training and managing a cafe for 12-24 weeks learning what it takes to operate a coffeehouse at its highest level. Once proficient, you will assist our FBC team to improve the performance and profitability of franchisees' cafes. You will help influence and encourage franchisees by coaching, training, developing, and facilitating strategic operations and marketing initiatives to promote their sales growth and profitability. You will help ensure consistency in brand standards, develop action plans to identify areas of opportunities, and recommend solutions based upon best practices to ensure maximum results. The position requires the ability to travel up to 30% of your time to help open new cafes outside of Michigan and visit current cafes to view and audit their operations and provide franchisee support. A successful FBC will use their operations knowledge and learned industry and business development experience to assist in assessing and increasing franchisees' performance. REQUIREMENTS ● Located in Michigan and able to work in our Ann Arbor home office. ● 2+ years in a franchise consultant role, leadership role, field support role, or as a business owner.● Professional experience in the franchise industry.● A bachelor's degree in business, marketing, finance or related field.● Management experience in the food industry preferred. QUALIFICATIONSOperational Excellence● Demonstrated record of meeting operational goals & maximizing revenue in a food service or hospitality position.● Proven understanding of financial drivers of business operations. Profit and loss statement proficiency.● Proven ability to determine expectations, measure effectiveness, and enforce quality standards.● Excellent time management, organization, prioritization, and analytical skills.● Excellent problem resolution skills with a creative, solution-oriented mindset. ● Embraces new technology, masters it quickly, with the goal of bringing the advantages to support franchisees. Coaching● Excellent leadership, interpersonal, influence, and coaching abilities. ● Ability to influence without authority. ● Ability to influence people resulting in positive and impactful results. ● Ability to identify challenges and map out potential resolutions quickly and effectively in an organized manner. ● Ability to work cross functionally across operations and marketing in order to provide solutions for franchisees. ● Excellent problem resolution skills with a creative, solution-oriented mindset. Communication● Strong verbal and written communication skills (phone, email, documents, in-person, and presentation).● Capacity to remain calm when challenged and uphold professionalism when working through conflict. ● Must be detail oriented and communicate thoroughly in all aspects of your work. ● Strong conflict resolution skills with the ability to respond strategically. Flexible & Eager Learner● Ability to learn quickly and easily adapt to a dynamic work environment.● A strong desire and curiosity to learn new skills and knowledge. ● Must be flexible and comfortable dealing with uncertainty.● Complete other tasks and projects as assigned by leadership. Other Skills ● Adept at working independently with minimal supervision. ● Experience with Microsoft Word, PowerPoint, Excel and G-Suite products. WHAT WE OFFER● Competitive starting salary● Health insurance● Paid vacation & holidays ● Retirement plan matching● Innovative, fun culture Submission for consideration:Cover letter noting your available start date & desired salary. Resume, references, and LinkedIn profile. We are an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, gender, age, national origin, color, religion, disability, sexual orientation, military status, or any other basis protected by applicable federal, state, or local laws.

Job DescriptionEmbark on a Journey as our Enterprise Expansion Consultant Captivating opportunities await in Plymouth, MI, for anyone eager to become our Enterprise Expansion Consultant. A century-old legacy Michigan powerhouse awaits your ingenuity to elevate and extend its marketplace image. Daily Pursuits Identify innovative business prospects while preserving current alliances Delve into a deep understanding of our diverse product and service lines Secure client-pricing schemes and agreements meticulously Engage closely with production, planning, and logistical teams for customer support Strive to overcome sales targets consistently Ensure the operation team is always informed on sales commitments Forge and nurture robust alliances with client and stakeholder circles Conduct research to foresee market trends and capitalize on them Synergize with various teams to offer client-specific ingenious solutions Deliver presentations that captivate potential clients’ interest Constantly evaluate sales results to optimize strategies Represent the company in industry affairs to bolster connections and brand visibility Travel commitments will be essential Additional tasks as dictated by necessity Your Toolkit Undergraduate degree in Business, Marketing, or related sectors Proven track record in business expansion or sales, especially in B2B settings Superior skills in communication and relationship management Versatility in solo and teamwork environments Proficiency in using Microsoft Office and CRM platforms efficiently Strong analytical skills with problem-solving acumen High driven spirit aligned with goal-oriented thinking Competencies Needed: A valid Driver's License Customer Service Expertise Background in Food and Beverage Manufacturing Packaging Experience Essential Competency in Negotiating Contracts Proficiency in Communication

Welcome At INVENSITY, we are passionate about solving complex engineering challenges for technology-driven industries. With offices in Germany, Spain, the Philippines, and the United States, we offer a truly international environment where collaboration and innovation drive our success. As part of our growing Detroit team, you will have the opportunity to work on high-impact projects, expand your technical and leadership skills, and contribute to a culture where your ideas and growth are valued. Please note that this position is a hybrid role, with three days per week required in our downtown Detroit office. What can you expect? As a Functional Safety Associate Consultant, you will support leading-edge clients in the automotive and medtech industries to ensure compliance with international safety standards and drive product safety from concept to launch. Support the implementation of functional safety processes in accordance with ISO 26262 and/or IEC 61508. Assist in conducting safety analyses such as HARA, FMEA, FTA, and FMEDA. Contribute to the creation and review of safety concepts and safety cases throughout the product development lifecycle. Support the development of safety plans, requirements, and test strategies. Collaborate closely with client teams, engineering functions, and project managers to integrate safety requirements into system and hardware/software development. Participate in technical discussions, prepare documentation, and support client workshops. Take part in INVENSITY's structured mentorship program and Academy training sessions to build both technical and soft skills. Your profile Bachelor's degree in Electrical Engineering, Mechanical Engineering, Systems Engineering, Computer Science, or a related technical field (Master's degree a plus). Strong academic interest in safety-critical systems, systems engineering, or embedded systems. Familiarity with basic concepts in functional safety (such as ISO 26262, FMEA, or fault analysis) through coursework, internships, or project work. Foundational understanding of system development processes (e.g., V-model, hardware/software interaction). Excellent analytical thinking and problem-solving skills with a structured approach to technical challenges. Strong written and verbal communication skills, with the ability to learn how to present technical concepts clearly. Team-oriented mindset with the ability to take initiative and seek feedback in a professional setting. Eagerness to learn and grow within a consulting environment, with support from experienced mentors and structured training programs. What are your benefits? Hybrid Model: Optional hybrid work schedule with 2 remote days per week. Paid Time Off: Includes vacation, personal/sick days, parental leave, and company holidays. Retirement Plans: Access to company-sponsored retirement plan options. Health Benefits: Eligibility for medical, dental, and vision coverage. Income Protection: Company-sponsored short-term disability insurance. Compensation Incentives: Opportunity to earn goal-based bonuses after six months of employment. Professional Development: INVENSITY Academy trainings and certification reimbursement opportunities. Collaborative Work Environment: Be part of a rapidly growing Detroit office focused on maintaining a strong, supportive culture through professional mentorship, structured feedback, and regular team events. About us Passion meets innovation - your chance at INVENSITY! Would you like to work for an international technology and innovation consultancy and develop your skills in a creative, team-oriented and appreciative working environment? There are no limits for you at INVENSITY! We work with innovative companies from all high-tech sectors. Our customers come from areas such as optical technologies, automotive and rail, aerospace, medical technology and life sciences, energy and utilities, defense, telecommunications and electronics. We support our clients with customized solutions to technological challenges throughout the development process, taking on both strategic consulting roles and operational activities. Learn more about INVENSITY, our offices and how we work at *********************************

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Vice President, Business Insurance at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. The Vice President of Business Insurance (Producer/Consultant - Business Insurance) is accountable for driving high-quality new business growth within the Marsh McLennan Agency's business insurance practice. This role encompasses the development and retention of revenue opportunities. Essential Functions: * Identify key decision-makers in prospect organizations, such as HR leaders, CFOs, CEOs. * Initiate and maintain contact with key business decision-makers through in-person meetings, phone calls, and emails, using existing connections and Salesforce for prospecting and lead generation. * Conduct effective and professional initial sales conversations with prospective clients, qualify and assess new business opportunities. * Proactively develop a profitable book of business by leveraging MMA resources to identify and secure qualified clients, consistently meeting/exceeding individual sales targets. * Build and nurture relationships with clients/prospects through effective communication. * Develop relationships by hosting select prospects to key agency and industry events. * Create outreach and entertainment opportunities (e.g., Industry networks, etc.) to build relationships with key prospects. * Understand the full capability of MMA's solutions and services. * Collaborate with other MMA colleagues and business units to strengthen service solutions. * Professionally market the firm and services of Marsh McLennan Agency. * Utilizes Salesforce to direct and manage sales activity. * Engage in continuous training, education, and sales meetings to refine sales skills and deepen industry and product knowledge. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy. Our future colleague. We'd love to meet you if your professional track record includes these skills: * Bachelor's degree preferred. * Proven sales professional with brokerage experience strongly preferred. * Obtain and maintain P&C and/or Life & Health insurance license and successfully meet all Continuing Education requirements. * Salesforce experience preferred. * Highly motivated to generate and sell new business and ensure a high rate of client retention. * Demonstrated ability to provide quality customer service, with a proven history of sales success. * Possess excellent professionalism, organizational, time management, and presentation skills. * Excellent interpersonal communication skills required for successful interaction. * Ability to think and respond quickly. * Self-starter with strong attention to detail and experience in/interest in knowledge of the benefits industry (competitors, region, and end users) will be highly regarded. * Ability to conceptualize and communicate employee group benefit products. * Ability to multi-task and manage multiple priorities. * Proficient knowledge of Microsoft Office, including Word and Excel; willing to attend training sessions if needed for other applications. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: * Instagram * Facebook * X * LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Hybrid #MMABI

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Job Description This job can be performed from any Ramboll office location in the US. Hybrid work arrangements are available. Are you eager to develop your excellence in an inclusive, collaborative, and empowering community? Are you excited about joining a company that strives to make a difference - for its employees, clients, and society? Are you motivated by creating sustainable change that benefits society and nature? Ramboll is a global multi-disciplinary engineering, design, consultancy and EPCM company. We fully support and encourage your professional development, invite you to unfold your ingenuity and contribute to exciting and innovative projects, and work for sustainable change so people and nature can flourish. If this sounds good to you, then this role could be the perfect opportunity! Join our Environment and Health department as our new Senior Managing Consultant and work with our Air & Climate team to close the gap to a sustainable future. Your new role As our new Senior Managing Consultant, you will join our global Air & Climate team that supports clients with a wide range of complex and challenging environmental issues. Your key responsibilities will be: * Maintaining client relationships and managing the development of deliverables to meet client needs in an efficient manner; * Managing projects, clients, and regulatory agency relations; * Critically reviewing and interpreting local, state, and federal environmental regulations, compiling and drafting regulatory applicability determinations, and communicating findings, to co-workers, clients, and regulatory agencies; * Estimating emissions and conducting engineering evaluations of air pollution sources; * Overseeing the preparation of comprehensive federal and state air permit application materials; * Serving as the technical lead overseeing Consultant-level staff on complex projects; * Participating in local, national and international scientific and trade group meetings; * Conducting site visits; and * Meeting Ramboll and client safety training and workplace safety requirements. Your new team As part of the Air & Climate team, you will be part of a creative group, filled with people who are really excited about solving clients' problems and creating sustainable solutions for them. You will work with all levels of technical expertise from entry level team members to members with decades of experience, many of whom are subject matter experts in their own fields. And you will engage in a continual learning environment through coaching, mentoring, and on the job tasks. About you From the moment you start at Ramboll, we will support your personal and professional development, we want you to continue to grow with our company! While we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success. These include: * B.S. or M.S. in Chemical, Mechanical, Civil, or Environmental Engineering or science discipline * 15+ years of air quality experience, largely in a consulting environment, with a particular focus on the pharmaceutical, biotech medical device and life sciences industries * Strong computing skills including high level use of spreadsheets and word processing * Strong written/verbal communication, problem-solving and organization skills * Demonstrated capabilities in understanding, interpreting, and applying environmental regulations to real-world situations What we can offer you * Interesting and diverse projects * The opportunity to work with some of the best and brightest professionals in your field * Flexible work arrangements * Generous Paid Time Off * Excellent health and retirement benefits * Investment in your development * Leaders you can count on, guided by our Leadership Principles * Appreciation for the unique person you are * The long-term thinking of a foundation-owned company * Inspiration from colleagues, clients, and projects Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV and a cover letter connecting your background to the responsibilities of the position. Please note, applicants must be currently authorized to work in the United States on a full-time basis. No sponsorship is available for this position. We recognize that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply, we look forward to receiving your application! An equal opportunity employer Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength, and that different experiences and perspectives are essential to creating truly sustainable societies. We invite applications from candidates of all backgrounds, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. Please reach out to our recruitment t0 our recruitment team to discuss any adjustments that you might require during the application process. Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

JOB SUMMARYUHY Advisors' Resource Solutions Group provides clients with accomplished professionals to support finance, accounting, internal audit and tax teams. Whether it is project work, loaned staff support or business process outsourcing-we are ready to meet your needs.JOB DESCRIPTION Our team has extensive experience with a wide range of clients from middle market, closely held organizations to large Fortune 500 companies. We focus on finance and accounting, internal audit, IT audit and tax. We offer direct, personal involvement from senior practitioners and strive to meet clients' needs rapidly. WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.

The LifeCafe Staff will be responsible for executing menu items according to recipe and speed of service standards. They will need to deliver exceptional customer service and maintain a clean and sanitized environment. Job Duties and Responsibilities * Executes food, shakes and beverage orders in a fast and efficient manner * Responds to members questions and makes suggestions regarding food and service * Ensures cleanliness in a fast paced customer focused environment * Executes espresso drink orders in a fast and efficient manner Position Requirements * Ability to work in a stationery position and move about the Cafe for prolonged periods of time * Ability to routinely and repetitively bend to lift more than 20 lbs * CPR/AED certification required within the first 30 days of hire Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

is All About Under the direction of the Stylist Manager or Fifth Avenue Club Director, the Fifth Avenue Club Consultant is responsible for driving their individual Personal Shopping business through providing outstanding service to the client in an exclusive space, establishing new Saks Fifth Avenue accounts, and building overall Club sales volume. The Consultant will demonstrate consistent adherence to company standards and procedures. Who You Are: You gain trust quickly, are direct and diplomatic, have a good sense of timing, are a good listener and can get cooperation with little disruption An out of the box thinker who generates a variety of approaches to problem solving including new and novel ideas You act with customers in mind, and have great networking and relationship skills You put needs of internal and external customers first, and seek customer information when improving products and services You Also Have: Bachelor's Degree, or equivalent experience Minimum of 3 years of retail experience in a customer-focused luxury sales environment Experience working with sales quotas and comfort with meeting sales targets Social media and technology-savvy As The Fifth Avenue Club Consultant, You Will: Maintain a consistent high level of customer service by creating and developing excellent client relationships. Initiate and utilize Club events in order to recruit new members, increase sales, and develop existing members. Proactively generate and share ideas with Club Directors on ways to develop your individual business opportunities and maximize sales to achieve or exceed goals. Utilize Saks Fifth Avenue's online clientele resource tools to record and maintain client information and preferences to drive your business Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Salary and Other Compensation: The starting hourly rate for this position is between [$10.33 - 16.54 per hour. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is eligible for commissions in accordance with the terms of the Company's plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Job Summary: Responsible for ensuring continuity of voice and data services throughout NorthStar Care Community systems. Also responsible for support of the day-to-day operations of the company's information systems by responding to users' requests for assistance, installing hardware and software, and performing maintenance and repairs to server, computer, printer, voice, and networking equipment. Essential Functions: * Responds to staff and partners through direct and phone requests for technical assistance. * Assesses technical barriers or obstacles that are identified by the user. * Recommends, coaches, and/or provides assistance and ensures properly functioning equipment and software usage, referring to the appropriate technical resource as needed. * Routinely diagnoses hardware and software problems and replaces defective components. * Schedules approved software installation/equipment upgrade as requested. * Accurately enters all information related to request and resolution into the Help Desk ticketing system and uses project management tools to enter information related to assigned project tasks. * Installs and configures personal computers, printers, mobile devices and networking equipment. * Assists IT staff in ordering, assigning, tracking, repairing and inventory management of smartphones, desktops, field devices and all other IT related equipment. * Ensures systems meet minimum compliance level by implementing proper data protection, antivirus, patching, encryption and backup and recovery procedures. * Manages projects and/or assists with the implementation of new software, hardware, and other technologies as assigned. * Assists in monitoring computer networks to ensure that they function within acceptable tolerance levels. * Evaluates system performance and make recommendations for system improvements where appropriate. * Maintains accurate documentation of all the Local and Wide Area networks, IT assets, technology incident reports, security attestations and system changes. * Conducts technical training of staff in the proper use of technical equipment, including smartphones, desktop and mobile computing devices. * Administers user access to the network and other NorthStar Care Community systems. * Assists in identifying training needs of staff and partner organizations. * Assists in supporting issue resolution and maintenance of EMR system. * Installs Data/Voice cabling as required for minor changes of telephone or computer services. * Adheres to agency policies and procedures and all regulatory and legal requirements. * Adheres to defined follow-up protocols for internal and external customers not requiring immediate assistance, but having service needs that must be met and/or are unresolved. * Maintains appropriate confidentiality of all information that may be accessible through HOM's/Arbor's systems. * Participates in individual, team, departmental and organizational process improvement efforts as assigned. * Responsive, readily engaging, and courteous with all customers accessing the Help Desk, following through to ensure resolution of each request. * Performs various support and administrative tasks for IT, such as Network/Service Access Requests (NARS), equipment preparation/dispatching/mailing for repair when not otherwise assisting users. * Researches new technologies the organization may utilize to drive efficiency and performance. * Maintains knowledge and skills in repair and maintenance of personal computers, printers and networking equipment. * Utilizes allocated supplies and resources appropriately to ensure business outcomes are met. * Adjusts to changes in workload and schedules based on changing departmental and organizational priorities. * Participates in internal and external education, training, in-services and other activities to promote personal and professional growth. * Adheres to organizational Code of Conduct, policies, procedures, protocols and processes and all regulatory and legal requirements. * Models the C.A.R.E. Model of Service: courtesy, acknowledgement, response and empathy. Qualifications: * Associate's Degree in computer science or a related field or equivalent combination of education and experience preferred. * Minimum of two (2) years of experience in network, hardware, and application support; previous Help Desk experience required. * Must possess technical aptitude for learning new and complex systems that will ultimately be supported. * Must have a very strong customer service orientation with the ability to effectively communicate with users of all levels of technical ability. * Proven ability to work effectively and professionally with other staff members and as a team player, and the ability to work independently. * Hands-on experience with Microsoft Active Directory, Exchange, System Center, Skype for Business, Remote Desktop Services and Windows Operating systems preferred. * Must be able to effectively communicate with support group peers as well as service customers. * Ability to read, write and speak English fluently. * Must demonstrate an ability to organize and prioritize all work functions of the position. * Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence and the ability to maintain confidentiality and promote positive, constructive relationships with communication and collaboration at all levels. * Must be detail oriented with the ability to be flexible. * Must be able to participate in Help Desk off-hour support "on-call" rotation. * The physical and sensory demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking, bending, reaching and stretching; and lifting up to twenty five (25) pounds unassisted. * Must have reliable transportation. Able to travel with overnight stays when necessary. * Must be eligible to work in the United States.

About Us: At Bond, we create innovative solutions that strengthen brand loyalty and drive sustainable growth for our clients. As the Manager, Customer Experience Coaches/Consultants, you will play a critical role in shaping customer loyalty strategies by leading a team of consultants in a large-scale automotive in-store coaching/consulting program. You will leverage your retail or hospitality expertise, along with strong coaching, facilitation, and consulting skills, to help deliver impactful, industry-leading customer experiences. You will also work closely with the Operations Team to ensure smooth program execution and continued support for the CX Coaches/Consultant team. Join a collaborative team that champions people-first practices, continuous learning, and program excellence. We are seeking a proactive problem-solver with a passion for people, cross-functional collaboration, and customer experience excellence within the automotive sector. Note: This is not a remote position. The candidate must reside in Dearborn, Michigan or the surrounding area. As the Manager, Customer Experience (CX) Coaches/Consultants, you will provide: Consultant Support & Leadership Support recruitment, onboarding, and training of Customer Experience Coaches/Consultants Provide ongoing weekly support and guidance to the team Foster a strong sense of community and alignment with program goals Address Consultant-related escalations in partnership with business leaders Conduct in-person performance observations with CX Coaches/Consultant Leads and Program Leads, including travel to stores and debriefs Training & Development Co-develop and deliver engaging training content in collaboration with the CX Coaches/Consultant leadership, and Operations Team Facilitate in-person and virtual training sessions using participant-centered methods Lead continuous development through regular 1:1 and group sessions Organize ad-hoc learning events (Just-In-Time Virtual Trainings, Lunch & Learns, Office Hours) Performance Management Conduct regular reviews and audits of consultant reports and Digital Action Plans Provide timely performance feedback and coaching, in alignment with program SLAs Monitor report quality, provide guidance on closing gaps, and ensure compliance with expectations Program Metrics & Reporting Maintain consultant performance dashboards and ensure adherence to KPIs Analyze data to identify trends, insights, and improvement opportunities Prepare client-facing report summaries with relevant themes and insights Demonstrate consultant success and progress through regular reporting Provide ad-hoc support for program operations, as needed Cross-functional Collaboration & Status Updates Participate in internal and client status meetings Share consultant updates, progress insights, and surface challenges in collaboration with the Operations Team Partner with business leaders on key initiatives and continuous program improvement Program Oversight & Contribution Take ownership of consultant readiness, training quality, and communication Maintain timely updates of consultant reports, action plans, and follow-up documentation Contribute to the success of the overall Bond Coaching and Consulting Team Program-specific responsibilities for 2025 will be outlined upon onboarding Your Background: Based in Dearborn, Michigan or surrounding area Bachelor's degree in Business, Management, Education, or related field; advanced certifications in consulting, coaching, or customer experience are an asset Automotive industry experience, with deep knowledge of CX best practices 10+ years in consulting, customer experience, coaching, or professional development Strong facilitation and adult-learning experience (virtual, hybrid, and in-person) Proven leadership in coaching, performance management, and instructional design Strong verbal and written communication skills for training, reporting, and presentations Analytical mindset with the ability to translate data into insights Proficiency in digital reporting and communication tools (Microsoft Office Suite, Zoom, Webex, etc.) Highly organized, with the ability to manage multiple tasks and competing deadlines Willing and available to work flexible hours and travel as required Why Bond? Joining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients. Ready to Make Your Mark? If you're passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team.