Consulting engineer/technician job description

Every day at Volt, we see firsthand how one employee can make a difference for a business. Our success is built on our ability to identify and deliver quality talent. From start-ups to global accounts, clients rely on us for high-touch, consultative service and consistent delivery of qualified candidates. We know you have a choice of where you work, so we do everything we can to make Volt a first choice for talented professionals. We offer a diverse workplace that encourages collaboration, long-term career paths, and the chance to work with an array of great companies and inspired people.
**Remote opportunity - East Coast**
The Technical Talent Consultant (TTC - full desk Engineering Recruiter) is responsible for sales and recruiting functions. The TTC performs sales activities to increase gross margin by acquiring new clients, including Retail, SOW and Direct Placement as well as driving new lines of business within clients. The TTC is also responsible for recruiting on open requisitions through high-level position matching by conducting in-depth analysis of job skills and qualifications to determine which candidates to source, interview and hire. The TTC is tenacious in prospecting and closing on new opportunities that strategically align with the division/area strategy and will consistently achieve required KPI's that ensure success.
Essential Responsibilities
* Identify the client's business and cultural nuances, as well as define the position, its functions, challenges, selling points, and viability. Uncover the necessary knowledge, skills and abilities of the ideal candidate.
* Establish expectations for the partnership with the client.
* Actively market qualified candidates to new and existing clients. Utilize sales techniques to expand business through research, prospecting, and turning client inquiries into job requisitions.
* Assist with the design of a sourcing strategy to uncover both passive and active candidates through existing and new sources in order to maintain an effective pool of candidates. Utilize electronic process in recruiting and placement to maximize efficiency and time saving.
* Assist with the management of ad generation and job postings for new business and recruiting sources.
* Coordinate with Business Development Managers to ensure quality delivery to client's requisitions. Work with sales team on account development and account management.
* Target the most qualified candidates within the technical discipline and screen resumes to identify potential matches.
* Present opportunity to candidate and conduct in-depth interview to determine suitability and interest of candidate. Identify, evaluate, and summarize relevant technical experience, knowledge, hard and soft skills, and abilities in relation to job requirements.
* Negotiate labor rate, resolve possible candidate concerns, obtain candidate commitment for the position and set expectations.
* Submit qualified candidates and respond to client concerns.
* Facilitate the candidate/client interview, and prepare the candidate for the interview.
Business Development Efforts
* Generate viable, quality contract, contract to fee and direct hire orders from new and inactive accounts; track and move opportunities through the sales funnel.
* Develop assigned territory in an organized and systematic fashion; develop business through a combination of methods that may include all or in part: research, lead generation, prospecting, networking and in-person appointments with new and inactive clients.
* Build a fluid database of diverse, viable prospects and qualified leads and consistently update the database to reflect current prospects/leads.
* Generate leads through prospecting and cold calling, both in-person and via telephone, lead generation from team and co-workers. Generate leads from electronic media such as social networking tools and techniques.
* Focus on new opportunities with existing clients (excluding strategic accounts unless authorized by SVP) through collaboration with Cross Brands.
* Maintain active participation and membership in networking organizations.
Qualifications & Required Skills
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
* 2 years experience in a client service environment.
* Minimum 3 years technical recruiting experience required.
* Associate's Degree or Bachelor's Degree in comparable field preferred. An equivalent combination of education and experience may be considered.

Volt is an equal opportunity employer.

What You'll Do

Technical Services is team of extraordinary technical experts whose #1 focus is to help customers deploy and operate their networks effectively, while delivering the best possible customer experience. Your success is validated through excellent financial results, growing customer satisfaction metrics, industry recognition, and employee satisfaction scores. Cisco's Technical Assistance Center (TAC) is aligned to three geographic regions; together, they form one global, borderless TAC.

Who You'll Work With

We are the first to be confronted by challenges and issues with new equipment and tools in the field. You will provide high-energy support to our customers, partners, account teams, and other engineers. With a technology runway that never ends, opportunities to develop your depth, breadth and diversity of technology expertise are second to none! As a team member on the Data Center Global TAC team, you will further specialize in:

* Data Center

* Hyper Convergence

* Routing

* Switching

... and other new technologies.

Who You Are

* You're the connection to Cisco customers and will build relationships while solving issues, managing expectations, and leaving the customer feeling valued.

* You are someone who is continually developing your knowledge of networking products and protocols to provide support in your designated technology focus area

* You'll effectively utilize databases of existing issues, debugging tools and lab simulations to analyze problems and identify solutions

* You love sharing knowledge to build relationships, and effectively solve problems both alone and as part of a team.

Minimum Qualifications

* You have a Bachelor's Degree with masters preferred in a technical field with 5+ years experience in technical role

* Minimum of 3 years' experience in Hyper-Converged Storage (or other storage technologies), VMware, vSphere, Hyper-V, and Cisco UCS (Unified Computing Systems) or other Vendors Server experience.

* Innate crisis management skills and ability to handle critical customer issues/problems

* You have experience interacting with customers or in a client facing role with excellent verbal and written communication skills

* Dedication and the tenacity to resolve complex technical problems, multitask, and be dedicated to customer success

* Willing to work some weekend shifts Desired Skills

* MCSE or VCP Certifications a plus

* CCNP or CCIE certification highly desired

* Knowledge of products within: Data Center & Routing and Switching

* Experience solving problems using wireshark is a plus

* Programming skills (Python, Ruby, C, C++, Linux, Shell Scripting)

* Flash storage experience is a plus

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

* We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

* We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices.

* We connect everything - people, process, data and things - and we use those connections to change our world for the better.

Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

Cisco Covid-19 Vaccination Requirements

The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.