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Consulting sales manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Adry S. Clark Ph.D.,

Andrea Dixon Ph.D.

Below we've compiled a list of the most critical consulting sales manager skills. We ranked the top skills for consulting sales managers based on the percentage of resumes they appeared on. For example, 24.3% of consulting sales manager resumes contained product knowledge as a skill. Continue reading to find out what skills a consulting sales manager needs to be successful in the workplace.

15 consulting sales manager skills for your resume and career

1. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how consulting sales managers use product knowledge:

Develop profitable relationships with current and prospective customers, and provide exceptional customer support through attentiveness and extensive product knowledge.
Communicated product knowledge, and utilized closing techniques effectively in English and Spanish.

2. Sales Process

Here's how consulting sales managers use sales process:

Implemented overall sales process including lead generation, identifying customer needs, negotiating pricing and closing strategies.
Provided customer resolution through consultative sales process by offering high speed internet services and networking solutions.

3. Sales Training

Here's how consulting sales managers use sales training:

Conducted comprehensive post-launch operational assessments and incorporated tactical sales training programs into the sales-force development strategy.
Developed and delivered a sales training curriculum for technical professionals of the Hewlett-Packard Corporation.

4. Sales Consultants

A sales consultant offers targeted suggestions to a company in order to increase that company's sales and revenue. These suggestions can range from specific marketing tools to finding potential clients for the company. A sales consultant typically has years of experience working in various sales departments and may now work for a consulting firm or be self-employed.

Here's how consulting sales managers use sales consultants:

Supervised and held responsibility for training new sales consultants on maintaining balanced sales metrics and customer service.
Led the expansion of sales team into new territory, working with sales consultants and in store associates on sales practices.

5. Sales Associates

Here's how consulting sales managers use sales associates:

Listen to determine needs of guest before offering solution *Hire, train, supervise and monitor the performance of sales associates.
Create and maintain a system by which special orders are monitored, placed, and accessible to other sales associates.

6. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how consulting sales managers use business development:

Participated and created business development with Chambers of Commerce, Leads groups incorporating social media.
Build and execute effective business development plans across assigned account base, generating future opportunities.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how consulting sales managers use customer service:

Provide customer service to current and prospective customers - offering consultation including product education, demonstration, information and samples.
Provided customer service to prospective and current customers, while fulfilling other responsibilities that affected the daily store operations.

8. Sales Techniques

Here's how consulting sales managers use sales techniques:

Demonstrated appropriate and effective sales techniques consistently achieving established sales goals.
Trained all new hires on proper sales techniques, contract preparation, closing procedures, and lead generation.

9. Sales Performance

Here's how consulting sales managers use sales performance:

Prepared/Presented weekly, monthly and quarterly sales performances to adjust strategic initiatives.
Monitored and improved dealer sales performance.

10. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how consulting sales managers use sales floor:

Maintained a respective top five on the sales floor out of 25+ sale's staff.
Supported agent associates working the sales floor and serving customers on a daily basis.

11. Sales Quota

Here's how consulting sales managers use sales quota:

Manage a staff of Sales Representatives responsible for selling products within assigned territory assigned sales quota and following established guidelines.
Meet and exceed monthly sales quota objectives by acquiring and retaining the accounts of consumer and small to enterprise leveled businesses.

12. Inventory Control

Here's how consulting sales managers use inventory control:

Performed all retail sales functions, including responsibility for cash/credit transactions inventory control, reorders, and part-time store management.
General Warehouse duties including: Loading and unloading of merchandise, display setting, inventory control, and Sales.

13. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how consulting sales managers use customer relationships:

Managed customer relationships from initial contact through consultation, estimate and product delivery.
Maintained positive customer relationships by managing all post purchase/lease needs.

14. Cold Calls

Cold calling is a kind of business solicitation from customers who didn't express interest in their product and services before. In this technique, a salesman conducts a call with potential customers with whom they haven't had a prior interaction. Cold calling can include phone calls or telemarketing. However, in-person visits like door-to-door marketing are also a type of cold calling

Here's how consulting sales managers use cold calls:

Coordinated the placement of administrative and financial professionals with client companies* Aggressively prospected clients through cold calling and company visits.
Prospected and cold called contacts daily for business to business selling/servicing of potential new advertisers.

15. Customer Complaints

Here's how consulting sales managers use customer complaints:

Resolved an average of 100 or more customer complaints per mouth regarding sales service.
Hired employees, trained employees, resolved customer complaints Sold fitness equipment, completed paperwork,Inventory ,etc...

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What skills help Consulting Sales Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on consulting sales manager resumes?

Adry S. Clark Ph.D.

Director, Western Oregon University

The skills that stand out on resumes fall into two categories: 1) Skills required to do the job and 2) Skills almost all employers look for. The most important aspect of resumes is to make sure it reflects exactly what the employer needs. Study the job description, identify key skills, and have them reflected on your resume. Think about transferrable skills, not the specific roles you've had.

Most employers look for skills such as communication (written/oral), flexibility, proactivity, problem-solving, project management, and technical. Make sure to cultivate those skills in whatever role you have, and have examples that demonstrate those skills.

What soft skills should all consulting sales managers possess?

Andrea Dixon Ph.D.

Executive Director, Center for Professional Selling, Frank and Floy Smith Holloway Endowed Professorship in Marketing, President, University Sales Center Alliance 2019-2021, Baylor University

Since sales professionals have a lot of information available to them today via customer relationship management (CRM) systems, the sales manager's "supervisory" role is less important (especially for experienced sellers). Consequently, the sales manager needs to be more of a coach and enabler of high performance. Having confidence balanced with humility allows the sales manager to engage more effectively with their salespeople.
One of the critical soft skills for sales managers going forward will be the ability to connect members of the sales team to others in the organization - in other words, the sales manager of the future needs to have strong skills in network building for others. Sellers have access to data which helps them build success.
They also need access to the right people to turn to when they need specific expertise or assistance.

What hard/technical skills are most important for consulting sales managers?

Andrea Dixon Ph.D.

Executive Director, Center for Professional Selling, Frank and Floy Smith Holloway Endowed Professorship in Marketing, President, University Sales Center Alliance 2019-2021, Baylor University

One of the growing technical skill requirements for sales managers is in the area of data analytics. Our performance and customer systems provide a myriad of data, and the role of the sales manager is to be a sense-maker of that mound of data. What are the implications for changes in strategy or behavior evident in last quarter's activity? How can the sales manager help a specific seller "see" where the data suggest new approaches?

What consulting sales manager skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young consulting sales managers need?

Michael Mikitka

Executive Vice President, MHI – Material Handling Industry

Courses and internships are essential. While the required depth of knowledge may vary from one position to another, employers are generally looking for candidates with strong "people-related" skills, those who are willing to continue to learn, and those with the ability to be flexible and adapt.

By "people-related" skills, I mean the abilities associated with effective communication (listen and express ideas and direction) and the skills related to working independently and a team.

As for the interest to continually learn... from a technology, data, and equipment perspective, today's supply chain looks very different than it did 10-years ago. The willingness and ability to continually learn are essential for anyone in a leadership role.

As for flexibility and adapting...supply chain/logistics is as much about responding to disruption and demand as it is planning for it. There is a predictable demand (i.e., seasonal...everyone knows when back-to-school shopping begins). Then there is the unpredictable demand (i.e., power-outages, wildfires, pandemic) that impact market and the ability to operate. Candidates that express flexibility and problem-solving skills will be much sought-after.

What technical skills for a consulting sales manager stand out to employers?

Todd Lee Goen

Instructor & Internship Director, Christopher Newport University

Technical skills are often industry and/or position specific. Applicants should highlight any technical skills related to the position advertisement and those that add value to the position/organization. Most importantly, requirements for technical skills change with time and technological advances. This means employers value workers capable of adapting to change and continually improving and acquiring new technical skills. Thus, it's usually more important to demonstrate you are capable of learning and developing technical skills than it is to have a specific skill set upon hire (although this is not true for some positions/industries).
That said, technical skills related to online presentations, virtual meetings, virtual networking, remote working and the like are hot commodities right now. While most organizations were in the process of adopting many of these technologies and ways of doing business pre-pandemic, the pandemic accelerated the process. Organizations are making it work, but they often don't know best practices or the most efficient means of working in the largely virtual, pandemic environment. Post-pandemic, many of the remote/virtual changes the pandemic brought will stay in some form. Technical skills that support this type of workplace will make applicants stand out to many employers because they need/want to do virtual/remote business better.

Do you want to know more?

List of consulting sales manager skills to add to your resume

The most important skills for a consulting sales manager resume and required skills for a consulting sales manager to have include:

Product Knowledge
Sales Process
Sales Training
Sales Consultants
Sales Associates
Business Development
Customer Service
Sales Techniques
Sales Performance
Sales Floor
Sales Quota
Inventory Control
Customer Relationships
Cold Calls
Customer Complaints
Sales Reports

Repeat Business
Gross Profit
Personal Sales
Sales Strategies
Real Estate
Sales Presentations
Market Research
Trade Shows
Store Sales
Retail Sales
Client Relationships
POS
Sales Reps
Sales Volume
Business Relationships
PowerPoint

Bank Deposits
Inventory Management
Sales Revenue
Revenue Growth
Store Operations
Sales Objectives
Sales Contracts
Customer Issues
Sales Efforts
Car Sales
Customer Inquiries
Nissan
Referral Business
Local Businesses
Credit Applications

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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