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What is a consulting services director and how to become one
As the name implies, conducting service director is responsible for implementing and managing customer service policies. This will enable you to ensure all staff strictly thrive to reach customer satisfaction. For a great accomplishment, you are expected to identify business opportunities to improve the customer's experience.
Monitoring your team member's performance and performing strategic procedures are also part of the daily duties you must perform as the director. This way, you will ensure customer service productivity. Therefore, coaching the team on how to improve their productivity is part of your jurisdiction, as well as creating promotional offers and services, managing daily administration and projects to ensure efficiency. You will also be in charge of inventory management and the maintenance of the in-store electrical system.
The ability to know about MRP and ERP is an additional advantage. Excellent leadership skills, good communication skills, and extensive knowledge of customer service to boost the sales of an organization will come in handy. With a bachelor's degree in business and psychology, you will earn an average of $106,000 yearly.
Avg. Salary $142,390
Avg. Salary $59,228
Growth rate 16%
Growth rate 0.3%
American Indian and Alaska Native 0.21%
Asian 12.63%
Black or African American 6.73%
Hispanic or Latino 10.10%
Unknown 5.21%
White 65.12%
Genderfemale 27.12%
male 72.88%
Age - 47American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 47Stress level is very high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is fair
6.4 - fair
Consulting services director career paths
Key steps to become a consulting services director
Explore consulting services director education requirements
Start to develop specific consulting services director skills
Skills Percentages Cloud 12.37% Business Development 7.85% Project Management 7.67% Customer Satisfaction 6.42% Infrastructure 6.27% Complete relevant consulting services director training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New consulting services directors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a consulting services director based on U.S. Bureau of Labor Statistics data and data from real consulting services director resumes.Research consulting services director duties and responsibilities
- Manage employees to ensure they are properly train and prepare to meet state and local healthcare standards for dietary services.
- Identify and manage new U.S. business opportunities, gaining prospective clients creating client demos, RFP responses and other needs.
- Manage the entire RFP process, including vendor identification, on-site demonstrations, vendor scoring and analysis, and final recommendation.
- Manage departmental internal and client SharePoint sites, leading to improve communication, document access and process information.
Get consulting services director experience
Generally, it takes 6-8 years to become a consulting services director. The most common roles before becoming a consulting services director include project manager, consultant team lead and manager.Prepare your consulting services director resume
When your background is strong enough, you can start writing your consulting services director resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a consulting services director resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable consulting services director resume templates
Build a professional consulting services director resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your consulting services director resume.
Apply for consulting services director jobs
Now it's time to start searching for a consulting services director job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first consulting services director job
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Average consulting services director salary
The average consulting services director salary in the United States is $142,390 per year or $68 per hour. Consulting services director salaries range between $106,000 and $190,000 per year.
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Updated January 8, 2025
