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Consulting services director skills for your resume and career

Updated January 8, 2025
6 min read
Below we've compiled a list of the most critical consulting services director skills. We ranked the top skills for consulting services directors based on the percentage of resumes they appeared on. For example, 12.4% of consulting services director resumes contained cloud as a skill. Continue reading to find out what skills a consulting services director needs to be successful in the workplace.

15 consulting services director skills for your resume and career

1. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how consulting services directors use cloud:
  • Championed enterprise-wide private and public cloud based Clinical Data warehouse and reporting projects which delivered immediate value to company s bottom-line.
  • Retired clinical application servers and legacy support systems while simultaneously standing up CernerCommunity Works/ Millennium cloud based clinical system.

2. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how consulting services directors use business development:
  • Engaged in business development, market analysis, vendor management, partner relationship development, and client contract and financial management.
  • Assisted client hospitals in contract/business development, physician recruitment, JCAHO accreditation, optimizing operations and improve marketing outcomes.

3. Project Management

Here's how consulting services directors use project management:
  • Designed, wrote and implemented unique business solutions/programs such as Service Level Agreements, Project Management/Tracking and Solutions teams.
  • Trained and experienced in software development, systems analysis, project leading, project management and management consulting.

4. Customer Satisfaction

Here's how consulting services directors use customer satisfaction:
  • Resulted in overall improvement in customer satisfaction
  • Utilized expertise in sales initiatives, project budgets, cost controls, executive reporting, and customer satisfaction.

5. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how consulting services directors use infrastructure:
  • Modernized legacy systems and infrastructure for thousands of servers and thousands of applications.
  • Established efficient project infrastructure and processes resulting in higher project margins.

6. Saas

Here's how consulting services directors use saas:
  • Direct all customer product implementations, oversee existing accounts and provide technical support to enterprise customers on PowerSteering's SaaS solutions.
  • Project work included data warehousing, systems integration, behavioral scorecard development, and SaaS deployment of Decision Management solutions.

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7. Client Management

Client management, similar to customer relationship management, refers to the procedure for how businesses interact with clients, both current and potential. The overall goal of client management is to construct and maintain good relationships with clients, leading to a high volume of repeat customers or clients who suggest the business's services to other clients.

Here's how consulting services directors use client management:
  • Created the Six Sigma based consulting methodology, client management and service offerings for diversity & inclusion clients, globally.
  • Partner with client management to develop effective implementation, training, and transition strategies for their organizations.

8. Professional Services

Professional service is a type of service wherein they offer medium to high rates because of their work. It consists of lawyers, accountants, architects, engineers, consultants, and financial advisers. Usually, they offer knowledge base skills depending on the need of the client. Also, professional services give way to leverage their capabilities in the form of providing professional services.

Here's how consulting services directors use professional services:
  • Directed national professional services team, consulting with organizations and law firms on information governance and electronic discovery.
  • Partnered with Sales to establish quality controls for engaging prospects and defining successful transitions to Professional Services.

9. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how consulting services directors use crm:
  • Manage cross-functional teams responsible for implementing sophisticated CRM solutions while driving sales and service across a national territory.
  • Played integral role in acquisition of IMPACT, a change management, problem tracking and inventory management system (CRM).

10. Strategic Direction

Here's how consulting services directors use strategic direction:
  • Worked closely with and coordinated with partner agencies to ensure communications were aligned with brand strategic direction.
  • Partnered with agency management to identify strategic direction for agency and plans for executing required changes.

11. Pre Sales

Here's how consulting services directors use pre sales:
  • Led engagement and pre sales for a project to help an insurer challenged with falling producer binds and increasing claim expenses.
  • Managed over 50 pre sales and professional service consultants and a variety of different projects and initiatives.

12. Marketing Campaigns

Here's how consulting services directors use marketing campaigns:
  • Created marketing campaigns that were exposed in massive and alternative media such as bus stops, public transportation magazines and newspapers.
  • Obtain new business through cold calling, email marketing campaigns and attending networking events.

13. P/L

The Profit and Loss - P/L is a financial statement that summarizes the revenue, costs, net income, and expenses incurred during a specific period of time, usually a month, a quarter, or a fiscal year. It shows whether a business or company is profitable or not, that is, generating money or losing money, and it is essential for analyzing the performance of a business.

Here's how consulting services directors use p/l:
  • Maintained P/L responsibility for the East Coast operation of this California-based consulting firm.
  • Controlled an operating budget of $6 million, and held P/L responsibility for each project.

14. Employee Development

Here's how consulting services directors use employee development:
  • Developed and implemented organizational redesign and employee development plans to improve operations.
  • Established employee developmental programs and certification strategies.

15. Lead Generation

Here's how consulting services directors use lead generation:
  • Lead generation to services delivery.
  • Developed and ran local lead generation programs.
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List of consulting services director skills to add to your resume

Consulting services director skills

The most important skills for a consulting services director resume and required skills for a consulting services director to have include:

  • Cloud
  • Business Development
  • Project Management
  • Customer Satisfaction
  • Infrastructure
  • Saas
  • Client Management
  • Professional Services
  • CRM
  • Strategic Direction
  • Pre Sales
  • Marketing Campaigns
  • P/L
  • Employee Development
  • Lead Generation
  • Financial Management
  • Exceptional Client
  • Executive Management
  • Service Delivery
  • Leveraged
  • Client Relationships
  • Service Offerings
  • Client Satisfaction
  • Account Management
  • FDA
  • Sales Support
  • Cycle Management
  • SME
  • Software Development
  • Risk Management
  • ERP
  • Business Process
  • Direct Reports
  • Enterprise Architecture
  • Application Development
  • SQL
  • ROI
  • Project Scope
  • Healthcare
  • Staff Development
  • Securities
  • RFP
  • Revenue Growth
  • Regulatory Compliance
  • Services Business

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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