What does a consulting services director do?
A consulting services director is responsible for determining, developing, and delivering innovative strategies and solutions to existing and potential clients. You will be initiating team efforts to collect, analyze, and interpret data and provide recommendations and conclusions. In addition, you will be responsible for developing solutions to difficult client situations to ensure goals and objectives are met. Other duties include performing client interviews on interpretation and analysis of data, developing and reviewing employee performance, and monitoring the progress of projects.
Consulting services director responsibilities
Here are examples of responsibilities from real consulting services director resumes:
- Manage employees to ensure they are properly train and prepare to meet state and local healthcare standards for dietary services.
- Identify and manage new U.S. business opportunities, gaining prospective clients creating client demos, RFP responses and other needs.
- Manage the entire RFP process, including vendor identification, on-site demonstrations, vendor scoring and analysis, and final recommendation.
- Manage departmental internal and client SharePoint sites, leading to improve communication, document access and process information.
- Implement use of project portfolio management tools to enable cross-functional collaboration and centralize information storage for company-wide visibility of projects.
- Develop and implement maintenance schedule for VMWare and Microsoft technologies.
- Exercise the essential safeguards to ensure HIPAA privacy and security regulations are follow accordingly.
Consulting services director skills and personality traits
We calculated that 12% of Consulting Services Directors are proficient in Cloud, Business Development, and Project Management. They’re also known for soft skills such as Business skills, Organizational skills, and Analytical skills.
We break down the percentage of Consulting Services Directors that have these skills listed on their resume here:
- Cloud, 12%
Championed enterprise-wide private and public cloud based Clinical Data warehouse and reporting projects which delivered immediate value to company s bottom-line.
- Business Development, 8%
Engaged in business development, market analysis, vendor management, partner relationship development, and client contract and financial management.
- Project Management, 8%
Designed, wrote and implemented unique business solutions/programs such as Service Level Agreements, Project Management/Tracking and Solutions teams.
- Customer Satisfaction, 6%
Resulted in overall improvement in customer satisfaction
- Infrastructure, 6%
Modernized legacy systems and infrastructure for thousands of servers and thousands of applications.
- Saas, 6%
Direct all customer product implementations, oversee existing accounts and provide technical support to enterprise customers on PowerSteering's SaaS solutions.
Most consulting services directors use their skills in "cloud," "business development," and "project management" to do their jobs. You can find more detail on essential consulting services director responsibilities here:
Business skills. To carry out their duties, the most important skill for a consulting services director to have is business skills. Their role and responsibilities require that "it managers must develop and implement strategic plans to reach the goals of their organizations." Consulting services directors often use business skills in their day-to-day job, as shown by this real resume: "provided e-business professional services in support of e-business software sales. "
Organizational skills. Many consulting services director duties rely on organizational skills. "some it managers must coordinate the work of several different it departments to make the organization run efficiently.," so a consulting services director will need this skill often in their role. This resume example is just one of many ways consulting services director responsibilities rely on organizational skills: "demonstrated strengths in account management, organizational management, project management, and controlling costs. "
Analytical skills. This is an important skill for consulting services directors to perform their duties. For an example of how consulting services director responsibilities depend on this skill, consider that "it managers must analyze problems and consider and select the best ways to solve them." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a consulting services director: "led the sales, marketing and delivery of professional services, and development of proprietary computer software applications and analytical methodologies. ".
Communication skills. For certain consulting services director responsibilities to be completed, the job requires competence in "communication skills." The day-to-day duties of a consulting services director rely on this skill, as "it managers must explain their work to top executives and give clear instructions to their subordinates." For example, this snippet was taken directly from a resume about how this skill applies to what consulting services directors do: "acquired from transpac fiber optics & telecommunications, a value-add startup providing it infrastructure consulting and network integration services. "
Leadership skills. Another crucial skill for a consulting services director to carry out their responsibilities is "leadership skills." A big part of what consulting services directors relies on this skill, since "it managers must lead and motivate it teams or departments so that workers are efficient and effective." How this skill relates to consulting services director duties can be seen in an example from a consulting services director resume snippet: "earned a reputation for creative leadership, staff development, quality assurance, resource allocation, and cross-functional team leadership. "
The three companies that hire the most consulting services directors are:
- Palo Alto Networks52 consulting services directors jobs
- Oracle41 consulting services directors jobs
- Guidehouse27 consulting services directors jobs
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Compare different consulting services directors
Consulting services director vs. Systems manager
A systems manager is responsible for monitoring the operations of the information technology department, evaluating staff performance, developing strategic procedures to maximize productivity, and identifying business opportunities that would generate more revenues and profitability for the company. Systems managers inspect company networks to ensure the efficiency of the technology systems, conducting regular diagnostic tests, and installing upgrades to boost optimization. A systems manager must have excellent knowledge of the technology industry, as well as a strong command in programming languages and system codes to maintain the security of the company's database.
While similarities exist, there are also some differences between consulting services directors and systems manager. For instance, consulting services director responsibilities require skills such as "cloud," "business development," "customer satisfaction," and "infrastructure." Whereas a systems manager is skilled in "customer service," "patients," "data entry," and "client facing." This is part of what separates the two careers.
Systems managers tend to make the most money working in the technology industry, where they earn an average salary of $116,351. In contrast, consulting services directors make the biggest average salary, $142,257, in the professional industry.The education levels that systems managers earn slightly differ from consulting services directors. In particular, systems managers are 8.2% less likely to graduate with a Master's Degree than a consulting services director. Additionally, they're 2.9% less likely to earn a Doctoral Degree.Consulting services director vs. Engagement manager
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
In addition to the difference in salary, there are some other key differences worth noting. For example, consulting services director responsibilities are more likely to require skills like "strategic direction," "p/l," "employee development," and "lead generation." Meanwhile, an engagement manager has duties that require skills in areas such as "analytics," "customer service," "digital transformation," and "portfolio." These differences highlight just how different the day-to-day in each role looks.
Engagement managers may earn a lower salary than consulting services directors, but engagement managers earn the most pay in the professional industry with an average salary of $141,730. On the other hand, consulting services directors receive higher pay in the professional industry, where they earn an average salary of $142,257.Average education levels between the two professions vary. Engagement managers tend to reach similar levels of education than consulting services directors. In fact, they're 1.1% more likely to graduate with a Master's Degree and 2.9% less likely to earn a Doctoral Degree.Consulting services director vs. Information technology manager
An information technology manager is responsible for supervising tasks for the company's network and information systems operations. Information technology managers require excellent knowledge of the information systems industry, a strong command of programming languages, and software and hardware application processes. An information technology manager reviews the performance of the IT department staff, ensuring that networks and systems maintain the highest quality and efficiency, and adjusting the specific system updates as needed. Information technology managers monitor the security of the system's database and identify business opportunities to utilize all business systems to improve the company's services.
The required skills of the two careers differ considerably. For example, consulting services directors are more likely to have skills like "cloud," "customer satisfaction," "infrastructure," and "saas." But a information technology manager is more likely to have skills like "customer service," "database," "network infrastructure," and "san."
Information technology managers typically earn lower educational levels compared to consulting services directors. Specifically, they're 8.4% less likely to graduate with a Master's Degree, and 3.0% less likely to earn a Doctoral Degree.Consulting services director vs. Technical manager
A technical manager is responsible for maintaining the company's information systems database and analyzing technology system matters to ensure its efficiency and accuracy in supporting business operations. Technical managers perform network checks regularly to assess any possible malfunctions that might compromise the company's cybersecurity. They carefully analyze business and clients' specifications on working with systems integration, responding to end-users' concerns and inquiries. A technical manager must have excellent knowledge of the information technology systems industry, as well as a strong command on network codes to conduct adjustments and manage network infrastructure.
Types of consulting services director
Updated January 8, 2025
