What does a consulting specialist do?
A Consulting Specialist provides expertise services in a wide range of business and service sectors, such as recruitment, finance, advertising, sales, human resources, and much more. They work with clients or customers who need their advice or assistance.
Consulting specialist responsibilities
Here are examples of responsibilities from real consulting specialist resumes:
- Furnish key initiative in all parts of government and commercial contract/compliance and manage transportation, logistics and substance contracting exercises.
- Monitor clients' implementation life cycle from test system to go live with OPENPRO ERP software.
- Provide company wide ERP system support, including module development, changes, trouble shooting, and training.
- Provide training and in-depth analysis on various parameters throughout the CRM tool base on the customers 'wants' and 'needs'.
- Help to improve CRM functionality and testing methodology and process by actively participating in cross-functional teams.
- Assist with information technology configuration and maintenance of PC hardware and peripherals, workstation operating systems, and applications.
- Remain engaged with client throughout implementation, until client is successfully running ADP solutions optimizing client experience and satisfaction.
- Coordinate go-live activities/Monitor/troubleshoot post go-live transmissions.
- Serve as a project manager in the development, implementation and management of new procedures increasing productivity yielding a higher ROI.
- Support other sales associates as needed process ATM transactions accurately and efficiently.
- Maintain excellent customer relations with vendors, various financial institutions and service technicians in resolving ATM transaction disputes.
- Develop ISO compliant tracking system for scheduling and tracking instrument calibration.
- Coordinate go-live activities/Monitor/troubleshoot post go-live transmissions.
Consulting specialist skills and personality traits
We calculated that 15% of Consulting Specialists are proficient in UI, JavaScript, and Infrastructure. They’re also known for soft skills such as Listening skills, Problem-solving skills, and Speaking skills.
We break down the percentage of Consulting Specialists that have these skills listed on their resume here:
- UI, 15%
Performed continuous testing of Feedback (FB) UI by formulating test cases, test plan document and test case scenarios.
- JavaScript, 14%
Re-designed and developed BBNA GUI using DHTMLX 2009 release (AJAX, JavaScript) via JSP tag libraries.
- Infrastructure, 13%
Provided technical direction and support for complex configuration across Regions and other Portfolios (Care Delivery and Business Infrastructure).
- Java, 12%
Involved in the development of the Business rules using JESS and other Java components.
- Project Management, 9%
Provided Project Management to a revenue cycle transformation team of consultants with responsibility for receivables optimization and operational improvement.
- Business Development, 9%
Account Management and Business Development of a thriving territory, including customer service and commanding presentations.
"ui," "javascript," and "infrastructure" are among the most common skills that consulting specialists use at work. You can find even more consulting specialist responsibilities below, including:
Listening skills. To carry out their duties, the most important skill for a consulting specialist to have is listening skills. Their role and responsibilities require that "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Consulting specialists often use listening skills in their day-to-day job, as shown by this real resume: "identified needs for store locations and communicated those to hr leadership. "
Problem-solving skills. Many consulting specialist duties rely on problem-solving skills. "support workers must identify both simple and complex computer problems, analyze them, and solve them.," so a consulting specialist will need this skill often in their role. This resume example is just one of many ways consulting specialist responsibilities rely on problem-solving skills: "implemented integration solution in erp software experience in documenting and maintaining of all developed tasks. "
Speaking skills. consulting specialists are also known for speaking skills, which are critical to their duties. You can see how this skill relates to consulting specialist responsibilities, because "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." A consulting specialist resume example shows how speaking skills is used in the workplace: "generated and presented monthly/quarterly/semi-annually performance reports including kpi recommendations to senior management and steering committee. "
Writing skills. consulting specialist responsibilities often require "writing skills." The duties that rely on this skill are shown by the fact that "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." This resume example shows what consulting specialists do with writing skills on a typical day: "prepared and presented instructional powerpoint session before the claims and underwriting departments. "
Customer-service skills. Another crucial skill for a consulting specialist to carry out their responsibilities is "customer-service skills." A big part of what consulting specialists relies on this skill, since "computer support specialists must be patient and sympathetic." How this skill relates to consulting specialist duties can be seen in an example from a consulting specialist resume snippet: "provided technical support based on in-depth product knowledge to other associates and customers on all exercise and fitness merchandise. "
The three companies that hire the most consulting specialists are:
- Deloitte286 consulting specialists jobs
- American Institutes for Research11 consulting specialists jobs
- Leidos8 consulting specialists jobs
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Compare different consulting specialists
Consulting specialist vs. Operations consultant
The duties of an operations consultant may vary in one's place or industry of employment. Typically, their responsibilities revolve around working with clients to determine a business's strengths and weaknesses, identifying areas needing focus and development, and utilizing expertise in devising cost-effective strategies for improvement. Moreover, an operations consultant must produce evaluation and progress reports, facilitate budget coordination and training activities, and introduce new technologies. It is also essential to implement the company's policies and regulations, all while adhering to their vision and mission.
These skill sets are where the common ground ends though. The responsibilities of a consulting specialist are more likely to require skills like "ui," "javascript," "infrastructure," and "java." On the other hand, a job as an operations consultant requires skills like "risk management," "business process," "operational risk," and "internal controls." As you can see, what employees do in each career varies considerably.
The education levels that operations consultants earn slightly differ from consulting specialists. In particular, operations consultants are 1.8% less likely to graduate with a Master's Degree than a consulting specialist. Additionally, they're 2.3% less likely to earn a Doctoral Degree.Consulting specialist vs. Specialist-small business
A small business specialist develops new business programs to meet changing customer demands. They are responsible for ensuring integrity and consistency in the domain of business. They analyze causes of a business issue, obtain business data, and make enquiries. They are responsible for making purchase agreements, confidentiality arrangements, and joint venture arrangement.
Each career also uses different skills, according to real consulting specialist resumes. While consulting specialist responsibilities can utilize skills like "ui," "javascript," "infrastructure," and "java," specialist-small businesses use skills like "customer service," "customer relationships," "business portfolio," and "business administration."
Average education levels between the two professions vary. Specialist-small businesses tend to reach lower levels of education than consulting specialists. In fact, they're 9.2% less likely to graduate with a Master's Degree and 2.3% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for consulting specialists in the next 3-5 years?
Dr. Vandana Rao Ph.D.
Professor of Business Management, Chair, Marymount Manhattan College
Consulting specialist vs. Quality consultant
A quality consultant specializes in developing and recommending strategies to optimize a company's production and quality assurance operations. Their responsibilities typically revolve around understanding the company's project goals and requirements, performing extensive research and analysis, gathering and analyzing product data, identifying the strengths and weaknesses of current quality control procedures, and studying the clients' feedback. Through their research findings, a consultant draws and presents conclusions, along with recommendations and solutions against vulnerable areas. Moreover, a quality consultant may enhance policies and regulations, suggesting new ones when necessary.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a consulting specialist is likely to be skilled in "ui," "javascript," "infrastructure," and "java," while a typical quality consultant is skilled in "healthcare," "data collection," "patient safety," and "performance improvement."
Most quality consultants achieve a similar degree level compared to consulting specialists. For example, they're 2.0% more likely to graduate with a Master's Degree, and 1.8% more likely to earn a Doctoral Degree.Consulting specialist vs. Knowledge management specialist
The duties of a knowledge management analyst depend on one's place or industry of employment. Typically, their responsibilities revolve around providing employees with technical support materials, gathering instructional information and insights from experts, and turning it into a structured digital or written material that employees can use as a learning tool. Moreover, they may devise programs and workshops for trainees and new employees, develop strategies for optimal workforce performance, and coordinate with department supervisors to identify employees' needs.
Types of consulting specialist
Updated January 8, 2025
