Consumer Banker Careers

A consumer banker, sometimes called a personal banker, works with individual consumers as opposed to bankers that work with businesses. They help clients set up and access banking services such as accounts and loans. They are able to match clients with the best services for their needs thanks to their extensive financial knowledge, which allows them to assess a client's application and recommend the bank's services. Besides their financial acumen, consumer bankers need excellent communications and sales skills to build relationships with clients and attract new customers to the bank. They also need to be highly organized to manage client data and handle the paperwork that comes with opening a bank account.

Some consumer bankers only need an associate's degree to find a job. However, most banks require at least a bachelor's degree in business or a related subject.

Consumer bankers don't need much experience in banking, but it helps if they have a few years of customer service experience. They earn an average salary of $31,393 a year and are in a prime position to advance within the bank.

There is more than meets the eye when it comes to being a consumer banker. For example, did you know that they make an average of $17.26 an hour? That's $35,892 a year!

Between 2018 and 2028, the career is expected to grow 4% and produce 18,500 job opportunities across the U.S.

What Does a Consumer Banker Do

There are certain skills that many consumer bankers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, customer-service skills and detail oriented.

When it comes to the most important skills required to be a consumer banker, we found that a lot of resumes listed 22.9% of consumer bankers included new clients, while 16.2% of resumes included financial services, and 13.0% of resumes included financial needs. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the consumer banker job title. But what industry to start with? Most consumer bankers actually find jobs in the finance and technology industries.

How To Become a Consumer Banker

If you're interested in becoming a consumer banker, one of the first things to consider is how much education you need. We've determined that 59.4% of consumer bankers have a bachelor's degree. In terms of higher education levels, we found that 7.1% of consumer bankers have master's degrees. Even though most consumer bankers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a consumer banker. When we researched the most common majors for a consumer banker, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on consumer banker resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a consumer banker. In fact, many consumer banker jobs require experience in a role such as customer service representative. Meanwhile, many consumer bankers also have previous career experience in roles such as teller or sales associate.

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Average Salary
$35,892
Average Salary
Job Growth Rate
4%
Job Growth Rate
Job Openings
16,235
Job Openings

Consumer Banker Career Paths

Top Careers Before Consumer Banker

Teller
15.9 %

Top Careers After Consumer Banker

Consumer Banker Jobs You Might Like

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Average Salary for a Consumer Banker

Consumer Bankers in America make an average salary of $35,892 per year or $17 per hour. The top 10 percent makes over $60,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$35,892
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Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Call Center Consumer Banking
A-Line Staffing Solutions
08/04/2021
$39,65308/04/2021
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Randstad
05/05/2021
$31,30505/05/2021
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03/25/2021
$31,30503/25/2021
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08/26/2020
$33,39208/26/2020
Consumer Banking Compliance
Robert Half
08/21/2020
$80,00008/21/2020

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Consumer Banker Demographics

Gender

female

56.0 %

male

40.6 %

unknown

3.5 %

Ethnicity

White

70.9 %

Hispanic or Latino

11.7 %

Asian

9.6 %

Foreign Languages Spoken

Spanish

51.7 %

Mandarin

6.9 %

Cantonese

6.9 %
Show More Consumer Banker Demographics

Consumer Banker Education

Majors

Business
37.2 %
Finance
12.8 %

Degrees

Bachelors

59.4 %

Associate

17.6 %

High School Diploma

11.8 %

Top Colleges for Consumer Bankers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

5. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

6. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

7. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. SUNY Stony Brook

Stony Brook, NY • Private

In-State Tuition
$9,625
Enrollment
17,407

10. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339
Show More Consumer Banker Education Requirements

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Top Skills For a Consumer Banker

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 22.9% of consumer bankers listed new clients on their resume, but soft skills such as analytical skills and customer-service skills are important as well.

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Top Consumer Banker Employers

1. Bank of America
4.8
Avg. Salary: 
$31,897
Consumer Bankers Hired: 
223+
2. JPMorgan Chase & Co.
4.9
Avg. Salary: 
$39,446
Consumer Bankers Hired: 
66+
3. Wells Fargo
4.7
Avg. Salary: 
$31,828
Consumer Bankers Hired: 
60+
4. Frost Bank
4.9
Avg. Salary: 
$33,633
Consumer Bankers Hired: 
21+
5. The PNC Financial Services Group
4.8
Avg. Salary: 
$32,210
Consumer Bankers Hired: 
20+
6. Regions Bank
4.8
Avg. Salary: 
$31,914
Consumer Bankers Hired: 
15+

Consumer Banker Videos

Updated August 18, 2021