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Consumer banker vs banker

The differences between consumer bankers and bankers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a consumer banker and a banker. Additionally, a banker has an average salary of $44,463, which is higher than the $39,462 average annual salary of a consumer banker.

The top three skills for a consumer banker include financial services, securities and cash management. The most important skills for a banker are taking care, financial services, and securities.

Consumer banker vs banker overview

Consumer BankerBanker
Yearly salary$39,462$44,463
Hourly rate$18.97$21.38
Growth rate10%10%
Number of jobs24,71629,725
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 56%
Average age4343
Years of experience44

What does a consumer banker do?

A consumer banker is responsible for providing efficient banking services, aiming for smooth operations and client satisfaction. Although the extent of their responsibilities depends on their company or place of employment, it typically revolves around assisting clients with different banking procedures, answering inquiries, processing requests such as withdrawals and deposits, opening and closing accounts, maintaining records, and performing data entry tasks. Moreover, a consumer banker typically works in a team environment, which requires an active communication line for an efficient workflow.

What does a banker do?

A banker is primarily responsible for assisting clients with their banking needs, particularly when withdrawing, depositing, and paying. Aside from handling transactions, bankers are also mainly responsible for opening and closing accounts, processing requirements, verifying the validity of documentation, recommending services and other financial options to clients, and resolving inquiries and concerns. A banker may answer calls and correspondence, coordinate with other banking personnel, maintain accurate data, and discuss conditions to clients thoroughly. Furthermore, because a banker mainly works with clients, it is essential to attain customer satisfaction.

Consumer banker vs banker salary

Consumer bankers and bankers have different pay scales, as shown below.

Consumer BankerBanker
Average salary$39,462$44,463
Salary rangeBetween $27,000 And $56,000Between $20,000 And $97,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Citi
Best paying industry-Finance

Differences between consumer banker and banker education

There are a few differences between a consumer banker and a banker in terms of educational background:

Consumer BankerBanker
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Consumer banker vs banker demographics

Here are the differences between consumer bankers' and bankers' demographics:

Consumer BankerBanker
Average age4343
Gender ratioMale, 42.9% Female, 57.1%Male, 46.3% Female, 53.7%
Race ratioBlack or African American, 5.6% Unknown, 4.1% Hispanic or Latino, 11.8% Asian, 10.7% White, 67.5% American Indian and Alaska Native, 0.2%Black or African American, 5.5% Unknown, 4.1% Hispanic or Latino, 11.4% Asian, 12.3% White, 66.5% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between consumer banker and banker duties and responsibilities

Consumer banker example responsibilities.

  • Work one-on-one with clients to gather requirements and identify cross-selling opportunities and leverage customer leads and referrals to identify new prospects.
  • Handle vault, safe-deposit, ATM and night-drop activities.
  • Facilitate monthly auditing by conducting cash counts for vault and ATM.
  • Develop new business opportunities, send securities and mortgage referrals to other departments.
  • Perform customer profiling to determine future sales opportunities and identify profitable retail prospects for the investments departments.
  • Develop customer base through cross-selling products and servicing existing clients, develop new business through interaction with internal and external resources.
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Banker example responsibilities.

  • Manage a mortgage, banking and securities base lending pipeline for one of the top lending branches in the firm.
  • Manage a variety of internal initiatives including merchandising, cross-selling, customer retention programs and promotional campaigns.
  • Earn numerous reward certificates for level of sales and customer service through QA.
  • Qualify potential members for membership by opening checking accounts, savings accounts, IRAs, CDs, and processing loan applications.
  • Follow appropriate VL guidelines to ensure compliance with QA and banking regulations.
  • Pass series 6 , 63 and insurance exams as registered member of FINRA.
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Consumer banker vs banker skills

Common consumer banker skills
  • Financial Services, 22%
  • Securities, 11%
  • Cash Management, 9%
  • Excellent Interpersonal, 7%
  • Bank Products, 5%
  • Product Knowledge, 4%
Common banker skills
  • Taking Care, 15%
  • Financial Services, 10%
  • Securities, 6%
  • Bank Products, 5%
  • NMLS, 5%
  • Upselling, 4%