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What is a consumer education specialist and how to become one

Updated January 8, 2025
4 min read
Quoted expert
Ng'ang'a Muchiri

Consumer education refers to the preparation of an individual to be capable of making informed decisions when it comes to purchasing products in a consumer culture. Consumer education specialists are responsible for providing educational training for a company's products to consumers. Their main task is to focus on consumers to make sure they know what the product is and how to use it.

Consumer education specialists are required to assist in the development of new educational materials, acknowledging and helping customers, and maintaining database for appointments, phone calls, and special events. They also aid in defining educational objectives and providing recommendations for improvement. A high school diploma or a GED may be sufficient to fulfil the educational requirements along with relevant proven work experience. However, employers may give preference to candidates with a bachelor's degree in marketing or a similar related discipline. Essential skills include customer service, communication, organizational, and time management.

The average hourly salary for the position is $19.51, which amounts to $40,573 annually. Moreover, the career is expected to grow in the near future and result in new job opportunities arising across the United States.

What general advice would you give to a consumer education specialist?

Ng'ang'a MuchiriNg'ang'a Muchiri LinkedIn profile

Assistant Professor, University of Nebraska - Lincoln

That storytelling and the power of persuasion are so incredibly vital today. Just think of Netflix, Instagram, advertising, political rhetoric, and the behavioral changes encouraged in public health announcements.
ScoreConsumer Education SpecialistUS Average
Salary
3.7

Avg. Salary $47,104

Avg. Salary $59,228

Stability level
7.3

Growth rate 8%

Growth rate 0.3%

Diversity
6.6
Race

American Indian and Alaska Native 0.59%

Asian 5.31%

Black or African American 10.17%

Hispanic or Latino 12.05%

Unknown 5.10%

White 66.78%

Gender

female 66.83%

male 33.17%

Age - 40
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 40
Stress level
7.3

Stress level is high

7.1 - high

Complexity level
8.8

Complexity level is advanced

7 - challenging

Work life balance
3.8

Work life balance is poor

6.4 - fair

Consumer education specialist career paths

Key steps to become a consumer education specialist

  1. Explore consumer education specialist education requirements

    Most common consumer education specialist degrees

    Bachelor's

    54.1 %

    Associate

    20.6 %

    High School Diploma

    12.3 %
  2. Start to develop specific consumer education specialist skills

    SkillsPercentages
    Business Development84.37%
    Phone Calls3.29%
    Customer Service2.18%
    Loan Applications1.20%
    Loan Documentation1.07%
  3. Complete relevant consumer education specialist training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New consumer education specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a consumer education specialist based on U.S. Bureau of Labor Statistics data and data from real consumer education specialist resumes.
  4. Research consumer education specialist duties and responsibilities

    • Assist with management of CFPB web portal.
    • Retain TDS services by means of inbound call center.
    • Develop and implementation of enhancements to the ACH system.
    • Process ACH, billing issues and payment return items.
  5. Prepare your consumer education specialist resume

    When your background is strong enough, you can start writing your consumer education specialist resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a consumer education specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable consumer education specialist resume templates

    Build a professional consumer education specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your consumer education specialist resume.
    Consumer Education Specialist Resume
    Consumer Education Specialist Resume
    Consumer Education Specialist Resume
    Consumer Education Specialist Resume
    Consumer Education Specialist Resume
    Consumer Education Specialist Resume
    Consumer Education Specialist Resume
    Consumer Education Specialist Resume
    Consumer Education Specialist Resume
  6. Apply for consumer education specialist jobs

    Now it's time to start searching for a consumer education specialist job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first consumer education specialist job

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Average consumer education specialist salary

The average consumer education specialist salary in the United States is $47,104 per year or $23 per hour. Consumer education specialist salaries range between $31,000 and $69,000 per year.

Average consumer education specialist salary
$47,104 Yearly
$22.65 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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