Consumer loan officer job description
Updated March 14, 2024
8 min read
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Example consumer loan officer requirements on a job description
Consumer loan officer requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in consumer loan officer job postings.
Sample consumer loan officer requirements
- Strong knowledge of consumer loan products and services
- Ability to clearly explain loan terms and conditions
- Proficient in loan origination and processing systems
- Excellent understanding of financial regulations
Sample required consumer loan officer soft skills
- Highly organized with superior attention to detail
- Strong problem solving and analytical skills
- Excellent communication and interpersonal abilities
- Proven ability to build and maintain relationships with clients
- Strong customer service orientation
Consumer loan officer job description example 1
RTN Federal Credit Union consumer loan officer job description
RTN Federal Credit Union is seeking a Consumer Lending Supervisor to supervise the day-to-day loan processing operations involved with the origination, documentation and closing of personal, auto and line of credit consumer loans. This detail-oriented individual will assist the Consumer Lending Manager with the development and implementation of procedures which will maintain accuracy and completeness of required documentation, assists with audits, and delivers training to staff.
This is a great opportunity for an individual who enjoys working with staff and interacting with consumers as needed. The Consumer Lending Supervisor is an integral part of the Consumer Lending department and is looked to by staff and management to ensure a high level of service to our members by managing and mentoring staff to perform to their highest potential.
Responsibilities
Provide guidance to the Consumer Lending staff by ensuring they have proper training, assist with problem solving through employee coaching Assign loans and monitor queues within the lending system Monitor daily Visa reports Process Visa fraud Work with auto dealerships involved with indirect lending Process GAP, Life and Disability Claims Gathers Documentation for Loan audits Provide monthly lending reports to credit committee Monitors email and member account research
Qualifications:
Bachelor's degree in related field or equivalent experience 2 years minimum lending experience
We offer a wide arrayof benefits including:
Health coverage through Blue Cross Blue Shield (77% employer paid). Free dental, vision, and group life insurance for full-time employees. Flexible Spending Account (FSA) allows for pre-tax contributions for qualified expenses. Annual employer contribution to the FSA for employees enrolled in our health plan up to $500 based on the plan selected. For those who already have health coverage up to $1,000 paid to you per year. Vacation, sick time, and personal days. Tuition reimbursement up to $4,000 per year. 401(k) match of 50% up to 6% of your 401(k) contribution including Roth 401(k). Monthly Profit Sharing contribution of 3% of employee salary into the 401(k) plan. Voluntary benefits include additional life insurance for self, spouse and dependents.
RTN Federal Credit Union offers a wide range of banking products and services and our staff is committed to providing excellent customer service. We "give back" through a variety of sponsorships, drives, and community events. Our work environment is fast paced and customer focused.
If you enjoy helping people and have the experience we seek, we'd love to hear from you.
RTN Federal Credit Union is an EEO employer - M/F/Vets/Disabled
This is a great opportunity for an individual who enjoys working with staff and interacting with consumers as needed. The Consumer Lending Supervisor is an integral part of the Consumer Lending department and is looked to by staff and management to ensure a high level of service to our members by managing and mentoring staff to perform to their highest potential.
Responsibilities
Provide guidance to the Consumer Lending staff by ensuring they have proper training, assist with problem solving through employee coaching Assign loans and monitor queues within the lending system Monitor daily Visa reports Process Visa fraud Work with auto dealerships involved with indirect lending Process GAP, Life and Disability Claims Gathers Documentation for Loan audits Provide monthly lending reports to credit committee Monitors email and member account research
Qualifications:
Bachelor's degree in related field or equivalent experience 2 years minimum lending experience
We offer a wide arrayof benefits including:
Health coverage through Blue Cross Blue Shield (77% employer paid). Free dental, vision, and group life insurance for full-time employees. Flexible Spending Account (FSA) allows for pre-tax contributions for qualified expenses. Annual employer contribution to the FSA for employees enrolled in our health plan up to $500 based on the plan selected. For those who already have health coverage up to $1,000 paid to you per year. Vacation, sick time, and personal days. Tuition reimbursement up to $4,000 per year. 401(k) match of 50% up to 6% of your 401(k) contribution including Roth 401(k). Monthly Profit Sharing contribution of 3% of employee salary into the 401(k) plan. Voluntary benefits include additional life insurance for self, spouse and dependents.
RTN Federal Credit Union offers a wide range of banking products and services and our staff is committed to providing excellent customer service. We "give back" through a variety of sponsorships, drives, and community events. Our work environment is fast paced and customer focused.
If you enjoy helping people and have the experience we seek, we'd love to hear from you.
RTN Federal Credit Union is an EEO employer - M/F/Vets/Disabled
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Consumer loan officer job description example 2
Beehive Federal CU consumer loan officer job description
At Beehive FCU, our common goal is to nurture our most valued asset: the friendships we have with our members. We are here to helpit's the only reason we exist. We believe we have the power to help our members with some of the most important, most difficult, and most rewarding endeavors in their lives.
Our success starts with creative and caring individuals who work together to bring superior service to our members. We hire only the best and brightest, give them a great place to work, and provide an excellent benefits package.
If you are someone who is passionate about helping people with real life needs, then Beehive FCU may be the place for you.
Beehive Federal Credit Union is seeking a full-time Consumer Loan Officer to work in our Administration Building in Rexburg, Idaho. This position will to assist members with their consumer lending needs; analyze loan requests and make credit decisions based on lending policy. This position works 8:30am to 5:30pm, Monday-Thursday, and 8:30am to 6:00pm, Friday.
Job Description
Interviews member loan applicants to develop information concerning their loan needs, earnings, and financial condition. Analyze the current financial position of members to determine the degree of risk involved in extending credit or lending money. Makes decisions to approve, disapprove, or forward the loan request to higher levels of authority. Explains loan programs to members, evaluates their needs and recommends loan options. Will actively engage in needs-based selling.
Qualifications
Two to five years of similar or related experience. High school or equivalent education. Must provide friendly, professional, personal service to all members.
Benefits
Full-time employee benefits include paid holidays; employer sponsored 401(k) retirement plan including 2% company match and 9% profit sharing; health, vision, and dental insurance with 95% employer paid premium and 65% employer paid premium for families; employer paid life insurance; plus the opportunity to work in an excellent team-oriented environment. You'll love working at Beehive!
Beehive Federal Credit Union is a member-owned, not-for-profit organization founded in 1960. Headquartered in Rexburg, Idaho, Beehive is a full-service credit union serving members and employees of The Church of Jesus Christ of Latter-day Saints nationwide. Branches are located in Rexburg, Rigby, Idaho Falls, and Meridian, Idaho. Beehive Federal Credit Union is an Equal Opportunity/Affirmative Action Employer of Females/Minorities/Vets/Disability.
Our success starts with creative and caring individuals who work together to bring superior service to our members. We hire only the best and brightest, give them a great place to work, and provide an excellent benefits package.
If you are someone who is passionate about helping people with real life needs, then Beehive FCU may be the place for you.
Beehive Federal Credit Union is seeking a full-time Consumer Loan Officer to work in our Administration Building in Rexburg, Idaho. This position will to assist members with their consumer lending needs; analyze loan requests and make credit decisions based on lending policy. This position works 8:30am to 5:30pm, Monday-Thursday, and 8:30am to 6:00pm, Friday.
Job Description
Interviews member loan applicants to develop information concerning their loan needs, earnings, and financial condition. Analyze the current financial position of members to determine the degree of risk involved in extending credit or lending money. Makes decisions to approve, disapprove, or forward the loan request to higher levels of authority. Explains loan programs to members, evaluates their needs and recommends loan options. Will actively engage in needs-based selling.
Qualifications
Two to five years of similar or related experience. High school or equivalent education. Must provide friendly, professional, personal service to all members.
Benefits
Full-time employee benefits include paid holidays; employer sponsored 401(k) retirement plan including 2% company match and 9% profit sharing; health, vision, and dental insurance with 95% employer paid premium and 65% employer paid premium for families; employer paid life insurance; plus the opportunity to work in an excellent team-oriented environment. You'll love working at Beehive!
Beehive Federal Credit Union is a member-owned, not-for-profit organization founded in 1960. Headquartered in Rexburg, Idaho, Beehive is a full-service credit union serving members and employees of The Church of Jesus Christ of Latter-day Saints nationwide. Branches are located in Rexburg, Rigby, Idaho Falls, and Meridian, Idaho. Beehive Federal Credit Union is an Equal Opportunity/Affirmative Action Employer of Females/Minorities/Vets/Disability.
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Consumer loan officer job description example 3
GECU consumer loan officer job description
This position is a job family. There are two levels.
Level I
BASIC RESPONSIBILITIES
Responsible for establishing accounts for members and obtaining information on which lending decisions are based, as well as the completion of all related documents. Assists credit union members with all types of credit union loans and related services. Assists in financial counseling, explains the loan/deposit policies to members and looks for every opportunity to cross-sell all credit union products and services via remote services.
TYPICAL DUTIES
Explains to members and prospective members the philosophy, purpose, objectives and policies as they relate to the services of the credit union.
Creates opportunities to sell all credit union products and services to members with special emphasis on promotions and new services.
Emphasizes credit life and disability insurance to benefit both the members and the credit union.
Offers financial counseling and assistance in helping members restructure their finances while enhancing credit union profitability.
Structures loans to increase credit union equity position.
Evaluates credit union risk in connection with all loan/deposit products and services; suggests approval or disapproval based on credit analysis, using GECU and Federal regulation criteria.
Completes all documents related to loan/deposit products accurately, including Home Improvement Loans.
Exercises professionalism and good judgment in dealing with members and coworkers.
Maintain and understand compliance to ensure that work complies with GECU's established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC).
Performs other duties assigned or required in connection with the general operation of the credit union.
Ability to approve loans at the Level 1 lending authority.
AVAILABILITY REQUIREMENTS: Monday - Friday: 7:00 a.m. - 7:00 p.m.
Saturday: 8:00 a.m. - 4:00 p.m.
This application is valid for 12 months. After that date, unless otherwise notified, please understand that your status as an applicant will end. You may re-apply for employment in the future by completing a new application.
All correspondence regarding the processing of the application will be sent via e-mail to the address provided on the application. Please ensure spam filters are set accordingly to prevent e-mails from going to the Junk Mail/Spam folder.
Level II
Requirements
CRITICAL KNOWLEDGE, SKILL AND EDUCATIONAL REQUIREMENTS
Extensive knowledge of credit union services, with emphasis on special promotions and new services.
Basic knowledge of business law and consumer credit laws and regulations related to loan/deposit products.
Knowledge to obtain the market value and methods of appraising all types of collateral and analyzing income and financial statements.
Ability to deal with upset members with even temperament using tact and diplomacy.
Ability to work on more than one task accurately and promptly.
Working knowledge of calculator, personal computer and software used in department.
Good communication skills, both oral and written.
High school diploma or equivalent and one to three years similar work experience.
This position may require the employee to work from home.
Requires sitting the majority of the day, lifting up to 10 pounds, bending, squatting, twisting, kneeling and reaching above the shoulder level occasionally.
This position requires the employee to work from home but may require onsite onboarding and training.
PRIMARY REPSONSIBILITY
Providing quality service is the primary responsibility of this position. Quality service means treating members and coworkers with respect and courtesy at all levels whether in person or by telephone as outlined in the Employee Handbook.
Level I
BASIC RESPONSIBILITIES
Responsible for establishing accounts for members and obtaining information on which lending decisions are based, as well as the completion of all related documents. Assists credit union members with all types of credit union loans and related services. Assists in financial counseling, explains the loan/deposit policies to members and looks for every opportunity to cross-sell all credit union products and services via remote services.
TYPICAL DUTIES
Explains to members and prospective members the philosophy, purpose, objectives and policies as they relate to the services of the credit union.
Creates opportunities to sell all credit union products and services to members with special emphasis on promotions and new services.
Emphasizes credit life and disability insurance to benefit both the members and the credit union.
Offers financial counseling and assistance in helping members restructure their finances while enhancing credit union profitability.
Structures loans to increase credit union equity position.
Evaluates credit union risk in connection with all loan/deposit products and services; suggests approval or disapproval based on credit analysis, using GECU and Federal regulation criteria.
Completes all documents related to loan/deposit products accurately, including Home Improvement Loans.
Exercises professionalism and good judgment in dealing with members and coworkers.
Maintain and understand compliance to ensure that work complies with GECU's established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC).
Performs other duties assigned or required in connection with the general operation of the credit union.
Ability to approve loans at the Level 1 lending authority.
AVAILABILITY REQUIREMENTS: Monday - Friday: 7:00 a.m. - 7:00 p.m.
Saturday: 8:00 a.m. - 4:00 p.m.
This application is valid for 12 months. After that date, unless otherwise notified, please understand that your status as an applicant will end. You may re-apply for employment in the future by completing a new application.
All correspondence regarding the processing of the application will be sent via e-mail to the address provided on the application. Please ensure spam filters are set accordingly to prevent e-mails from going to the Junk Mail/Spam folder.
Level II
Requirements
CRITICAL KNOWLEDGE, SKILL AND EDUCATIONAL REQUIREMENTS
Extensive knowledge of credit union services, with emphasis on special promotions and new services.
Basic knowledge of business law and consumer credit laws and regulations related to loan/deposit products.
Knowledge to obtain the market value and methods of appraising all types of collateral and analyzing income and financial statements.
Ability to deal with upset members with even temperament using tact and diplomacy.
Ability to work on more than one task accurately and promptly.
Working knowledge of calculator, personal computer and software used in department.
Good communication skills, both oral and written.
High school diploma or equivalent and one to three years similar work experience.
This position may require the employee to work from home.
Requires sitting the majority of the day, lifting up to 10 pounds, bending, squatting, twisting, kneeling and reaching above the shoulder level occasionally.
This position requires the employee to work from home but may require onsite onboarding and training.
PRIMARY REPSONSIBILITY
Providing quality service is the primary responsibility of this position. Quality service means treating members and coworkers with respect and courtesy at all levels whether in person or by telephone as outlined in the Employee Handbook.
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Updated March 14, 2024
Updated March 14, 2024