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Consumer service representative job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected consumer service representative job growth rate is -4% from 2018-2028.
About -105,300 new jobs for consumer service representatives are projected over the next decade.
Consumer service representative salaries have increased 11% for consumer service representatives in the last 5 years.
There are over 427,140 consumer service representatives currently employed in the United States.
There are 181,035 active consumer service representative job openings in the US.
The average consumer service representative salary is $32,944.
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 427,140 | 0.13% |
| 2020 | 434,217 | 0.13% |
| 2019 | 447,394 | 0.13% |
| 2018 | 440,064 | 0.13% |
| 2017 | 424,185 | 0.13% |
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $32,944 | $15.84 | +3.2% |
| 2025 | $31,914 | $15.34 | +2.8% |
| 2024 | $31,032 | $14.92 | +2.6% |
| 2023 | $30,241 | $14.54 | +1.8% |
| 2022 | $29,698 | $14.28 | +1.8% |
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Maine | 1,335,907 | 907 | 68% |
| 2 | North Dakota | 755,393 | 497 | 66% |
| 3 | Iowa | 3,145,711 | 1,834 | 58% |
| 4 | Montana | 1,050,493 | 546 | 52% |
| 5 | New Hampshire | 1,342,795 | 682 | 51% |
| 6 | South Dakota | 869,666 | 447 | 51% |
| 7 | Nebraska | 1,920,076 | 887 | 46% |
| 8 | Wyoming | 579,315 | 257 | 44% |
| 9 | Minnesota | 5,576,606 | 2,386 | 43% |
| 10 | West Virginia | 1,815,857 | 769 | 42% |
| 11 | Indiana | 6,666,818 | 2,661 | 40% |
| 12 | Kentucky | 4,454,189 | 1,782 | 40% |
| 13 | Kansas | 2,913,123 | 1,176 | 40% |
| 14 | New Mexico | 2,088,070 | 812 | 39% |
| 15 | Delaware | 961,939 | 365 | 38% |
| 16 | Missouri | 6,113,532 | 2,263 | 37% |
| 17 | Ohio | 11,658,609 | 4,191 | 36% |
| 18 | Arizona | 7,016,270 | 2,559 | 36% |
| 19 | Mississippi | 2,984,100 | 1,077 | 36% |
| 20 | Rhode Island | 1,059,639 | 384 | 36% |
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Alpharetta | 1 | 2% | $27,150 |
| 2 | Littleton | 1 | 2% | $40,919 |
| 3 | Shawnee | 1 | 2% | $29,491 |
| 4 | Des Moines | 2 | 1% | $33,675 |
| 5 | Miramar | 1 | 1% | $26,879 |
| 6 | Overland Park | 1 | 1% | $29,478 |
| 7 | Palo Alto | 1 | 1% | $30,636 |
| 8 | Atlanta | 1 | 0% | $27,091 |
| 9 | Boston | 1 | 0% | $32,253 |
| 10 | Los Angeles | 1 | 0% | $30,472 |
| 11 | Omaha | 1 | 0% | $33,261 |
| 12 | Saint Louis | 1 | 0% | $28,870 |
| 13 | San Diego | 1 | 0% | $30,270 |