Best cities for a contact center manager

The best cities for contact center managers are Philadelphia, PA, Raleigh, NC, and Fort Wayne, IN, based on factors like average salary and job availability per capita. Jobs and pay for contact center managers vary across the country, but we've determined the ten best cities for contact center managers in the U.S.

Whether you're starting your career as a contact center manager or considering a move, this list of the best cities for contact center managers to live in will help you decide. These aren't just the best-paying cities for contact center managers. We also consider how easy it is to find work as a contact center manager. While the absolute best city for contact center managers is Philadelphia, PA, there are plenty of other great places to consider.

Keep reading to learn more about the best cities for contact center managers in 2024.

If you're looking for a contact center manager job, here are five companies hiring now:

10 best cities for contact center managers in 2025

1. Philadelphia, PA

Total contact center manager jobs:	7
Average annual salary:	$94,261
Lowest 10 percent warn:	$46,000
Highest 10 percent earn:	$192,000
Location quotient:	1.07

2. Raleigh, NC

Total contact center manager jobs:	5
Average annual salary:	$72,971
Lowest 10 percent warn:	$35,000
Highest 10 percent earn:	$148,000
Location quotient:	1.42

3. Fort Wayne, IN

Total contact center manager jobs:	2
Average annual salary:	$64,289
Lowest 10 percent warn:	$31,000
Highest 10 percent earn:	$130,000
Location quotient:	2.55

4. Pittsburgh, PA

Total contact center manager jobs:	3
Average annual salary:	$86,381
Lowest 10 percent warn:	$42,000
Highest 10 percent earn:	$176,000
Location quotient:	0.74

5. Detroit, MI

Total contact center manager jobs:	4
Average annual salary:	$68,203
Lowest 10 percent warn:	$33,000
Highest 10 percent earn:	$139,000
Location quotient:	1.40

6. Newark, NJ

Total contact center manager jobs:	1
Average annual salary:	$95,631
Lowest 10 percent warn:	$46,000
Highest 10 percent earn:	$195,000
Location quotient:	0.64

7. Boston, MA

Total contact center manager jobs:	7
Average annual salary:	$87,986
Lowest 10 percent warn:	$42,000
Highest 10 percent earn:	$181,000
Location quotient:	0.73

8. Columbus, OH

Total contact center manager jobs:	5
Average annual salary:	$65,071
Lowest 10 percent warn:	$31,000
Highest 10 percent earn:	$132,000
Location quotient:	0.83

9. Charlotte, NC

Total contact center manager jobs:	9
Average annual salary:	$68,719
Lowest 10 percent warn:	$33,000
Highest 10 percent earn:	$139,000
Location quotient:	1.13

10. Atlanta, GA

Total contact center manager jobs:	20
Average annual salary:	$63,779
Lowest 10 percent warn:	$31,000
Highest 10 percent earn:	$127,000
Location quotient:	1.61

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Best cities for contact center managers

Philadelphia, PA
Raleigh, NC
Fort Wayne, IN
Pittsburgh, PA
Detroit, MI
Newark, NJ
Boston, MA
Columbus, OH
Charlotte, NC
Atlanta, GA

(7 contact center manager jobs)
(5 contact center manager jobs)
(2 contact center manager jobs)
(3 contact center manager jobs)
(4 contact center manager jobs)
(1 contact center manager jobs)
(7 contact center manager jobs)
(5 contact center manager jobs)
(9 contact center manager jobs)
(20 contact center manager jobs)

Detailed list of the best cities for a contact center manager

Rank	City	Average salary	Lowest 10% Earn	Population	Job count
1	Philadelphia, PA	$94,261	$46,000	1,567,872	7
2	Raleigh, NC	$72,971	$35,000	458,880	5
3	Fort Wayne, IN	$64,289	$31,000	264,488	2
4	Pittsburgh, PA	$86,381	$42,000	303,625	3
5	Detroit, MI	$68,203	$33,000	672,795	4
6	Newark, NJ	$95,631	$46,000	281,764	1
7	Boston, MA	$87,986	$42,000	673,184	7
8	Columbus, OH	$65,071	$31,000	860,090	5
9	Charlotte, NC	$68,719	$33,000	842,051	9
10	Atlanta, GA	$63,779	$31,000	472,522	20
11	Saint Petersburg, FL	$64,966	$32,000	260,999	5
12	Indianapolis, IN	$61,412	$30,000	855,164	6
13	Islip, NY	$96,635	$47,000	335,543	-
14	Jersey City, NJ	$95,773	$46,000	264,152	-
15	Nashville, TN	$59,963	$30,000	660,388	3
16	Brookhaven, NY	$96,629	$47,000	486,040	-
17	Hempstead, NY	$96,336	$47,000	759,757	-
18	Oyster Bay, NY	$96,279	$47,000	293,214	-
19	New York, NY	$95,950	$47,000	8,537,673	9
20	Durham, NC	$72,917	$35,000	263,016	-
21	Austin, TX	$63,404	$31,000	947,890	6
22	Buffalo, NY	$87,035	$42,000	256,902	-
23	Virginia Beach, VA	$83,834	$41,000	452,602	-
24	Greensboro, NC	$71,759	$35,000	287,027	-
25	Toledo, OH	$65,327	$31,000	278,508	-
26	Norfolk, VA	$83,542	$41,000	245,115	-
27	San Antonio, TX	$64,067	$32,000	1,492,510	2
28	Fort Worth, TX	$61,493	$31,000	854,113	2
29	Chesapeake, VA	$83,273	$41,000	237,940	-
30	Milwaukee, WI	$60,370	$30,000	595,047	2
31	Cleveland, OH	$67,648	$33,000	385,809	-
32	Houston, TX	$63,465	$31,000	2,303,482	6
33	Baltimore, MD	$86,142	$42,000	614,664	-
34	Washington, DC	$89,796	$44,000	681,170	3
35	Winston-Salem, NC	$71,097	$34,000	242,203	-
36	Laredo, TX	$64,941	$32,000	257,156	-
37	Cincinnati, OH	$61,867	$30,000	298,800	-
38	Corpus Christi, TX	$64,640	$32,000	325,733	-
39	Lexington, KY	$61,509	$30,000	318,449	-
40	El Paso, TX	$63,613	$32,000	683,080	-
41	Dallas, TX	$61,409	$31,000	1,317,929	4
42	Saint Louis, MO	$56,733	$28,000	311,404	4
43	Sacramento, CA	$68,280	$37,000	495,234	3
44	Tampa, FL	$64,942	$32,000	377,165	-
45	Jacksonville, FL	$64,749	$32,000	880,619	-
46	Arlington, TX	$61,495	$31,000	392,772	-
47	Hialeah, FL	$64,658	$32,000	236,387	-
48	Orlando, FL	$65,183	$33,000	277,173	-
49	Miami, FL	$64,623	$32,000	453,579	-
50	Louisville, KY	$59,955	$29,000	597,337	-

Highest paying cities for contact center managers

Rank	City	Avg. contact center manager salary
1	New York, NY	$95,950
2	Jersey City, NJ	$95,773
3	Philadelphia, PA	$94,261
4	Washington, DC	$89,796
5	Boston, MA	$87,986
6	Arlington, VA	$84,844
7	Hartford, CT	$82,091
8	Raleigh, NC	$72,971
9	San Francisco, CA	$69,492
10	Detroit, MI	$68,203
11	Columbus, OH	$65,071
12	Saint Petersburg, FL	$64,966
13	Fort Wayne, IN	$64,289
14	San Antonio, TX	$64,067
15	Atlanta, GA	$63,779
16	Des Moines, IA	$62,013
17	Appleton, WI	$58,742
18	Saint Louis, MO	$56,733
19	Salem, OR	$55,315
20	Las Cruces, NM	$55,251