Contact center manager best companies
The best companies for contact center managers to work for in 2024 are Farmers Insurance Group and Accenture. If you are looking for the best-paying companies for contact center managers, you should consider Capgemini with a median contact center manager salary of $148,750 or Accenture with a median salary of $138,739.
10 best companies for Contact center managers
Zippia score 4.4
Average contact center manager salary: $41,058
#1 top company for contact center managersCompany highlights:Farmers Insurance Group is an American insurer group of automobiles, homes and small businesses. This privately owned and operated company also provides other insurance and financial services products.
- Learn more about Farmers Insurance:
- Farmers Insurance overview
- Farmers Insurance salaries
- Farmers Insurance jobs
Zippia score 4.7
Average contact center manager salary: $138,739
#2 top company for contact center managersCompany description:Accenture is a global management consulting, technology services and outsourcing company, with approximately 204,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.
- Learn more about Accenture:
- Accenture overview
- Accenture salaries
- Accenture jobs
Zippia score 4.6
Average contact center manager salary: $45,151
#3 top company for contact center managersCompany highlights:Wells Fargo & Company is a community-based financial services company that provides banking, investment and mortgage products and services, as well as consumer and commercial finance. The company has about 263,000 team members in 38 countries and serves one in three households in the United States. Well Fargo was founded in 1852 and is headquartered in San Francisco.
- Learn more about Wells Fargo:
- Wells Fargo overview
- Wells Fargo salaries
- Wells Fargo jobs
Zippia score 4.2
Average contact center manager salary: $31,707
#4 top company for contact center managersCompany description:Teleperformance promises the highest level of quality, experience, and commitment to deliver on results. Their US-based management team offers world-class leadership and subject matter expertise. They focus on delivering positive results for their clients by combining their world-class workforce with award-winning support technologies and processes.
- Learn more about Teleperformance USA:
- Teleperformance USA overview
- Teleperformance USA salaries
- Teleperformance USA jobs
Zippia score 4.7
Average contact center manager salary: $46,735
#5 top company for contact center managersCompany highlights:A leader in the banking industry, Bank of America provides financial products and services for their customers and clients throughout the United States. This reputable bank is guided by a common purpose which is to help make financial lives better by connecting clients and communities to the resource they need to be successful.
- Learn more about Bank of America:
- Bank of America overview
- Bank of America salaries
- Bank of America jobs
Zippia score 4.6
Average contact center manager salary: $40,393
#6 top company for contact center managersCompany description:The Allstate Corporation protects people from life's uncertainties with more than 113 million proprietary policies. Allstate offers a broad array of protection products through multiple brands and diverse distribution channels, including auto, home, life and other insurance offered through its Allstate, Esurance, Encompass, SquareTrade and Answer Financial brands.
- Learn more about Allstate:
- Allstate overview
- Allstate salaries
- Allstate jobs
Zippia score 4.7
Average contact center manager salary: $72,360
#7 top company for contact center managersCompany description:General Dynamics Corporation is an American publicly traded, aerospace and defense corporation headquartered in Reston, Virginia.
- Learn more about General Dynamics:
- General Dynamics overview
- General Dynamics salaries
- General Dynamics jobs
Zippia score 4.6
Average contact center manager salary: $31,050
#8 top company for contact center managersCompany description:The Home Depot, Inc., commonly known as Home Depot, is the largest home improvement retailer in the United States, supplying tools, construction products, appliances, and services.
- Learn more about The Home Depot:
- The Home Depot overview
- The Home Depot salaries
- The Home Depot jobs
Zippia score 4.3
Average contact center manager salary: $37,544
#9 top company for contact center managersCompany description:Express Scripts operates as a pharmacy benefit management company in the United States and Canada. Its PBM segment offers clinical solutions; and specialized pharmacy care, home delivery and specialty pharmacy, retail network pharmacy administration, benefit design consultation, drug utilization review, drug formulary management, public exchange, administration of group purchasing organization, and digital consumer health and drug information services. This segment also provides Medicare, Medicaid, and health insurance marketplace products; Express Scripts SafeGuardRx, a suite of solutions targeting the therapy classes that pose clinical challenges and budgetary threat to its clients; and Inside Rx, a program that provide affordable access to medication for uninsured and underinsured individuals. Its Other Business Operations segment distributes specialty pharmaceuticals and medical supplies, including injectable and infusible pharmaceuticals and medications to treat specialty and rare/orphan diseases. This segment also provides medical benefit management solutions for radiology, cardiology, musculoskeletal disorders, sleep disorders, post-acute care, genetic lab, specialty pharmacy, and medical oncology. The company serves patients, self-funded plans, health plans, regulated markets, workers' compensation, physicians, and pharmacists. It operated 4 automated dispensing home delivery pharmacies; 1 non-automated dispensing home delivery pharmacy; 7 non-dispensing order processing centers; 5 patient contact centers; 9 specialty home delivery pharmacies; and 34 specialty branch pharmacies as of December 31, 2017. Aristotle Holding that began operation in 1986 became Express Scripts Holding Company in April 2012, with its headquarters in Saint Louis in Missouri. Express Scripts operates as a subsidiary of Cigna as of December 20, 2018.
- Learn more about Express Scripts Holding:
- Express Scripts Holding overview
Zippia score 4.6
Average contact center manager salary: $49,445
#10 top company for contact center managersCompany description:Founded in 1905 with the endorsement of Abraham Lincoln's son, Robert Todd Lincoln, Lincoln Financial Group is the first and only company to carry Abraham Lincoln's name, image and ideals at the heart of their brand. For more than a century, they have advanced President Lincoln's inclusive vision and values by building an honest, dependable financial services company. They are dedicated to helping Americans secure better, more optimistic futures for themselves and their loved ones.
- Learn more about Lincoln Financial Group:
- Lincoln Financial Group overview
- Lincoln Financial Group salaries
- Lincoln Financial Group jobs
10 highest paying companies for Contact center managers
Zippia score 4.5
Average contact center manager salary: $148,750
#1 highest paying company for contact center managersCompany description:Capgemini SE is a French multinational corporation that provides consulting, technology, professional, and outsourcing services. It is headquartered in Paris, France. Capgemini has over 200,000 employees in over 40 countries, of whom nearly 100,000 are in India.
- Learn more about Capgemini:
- Capgemini overview
- Capgemini salaries
- Capgemini jobs
Zippia score 4.7
Average contact center manager salary: $138,739
#2 highest paying company for contact center managersCompany description:Accenture is a global management consulting, technology services and outsourcing company, with approximately 204,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.
- Learn more about Accenture:
- Accenture overview
- Accenture salaries
- Accenture jobs
Zippia score 4.8
Average contact center manager salary: $131,643
#3 highest paying company for contact center managersCompany description:Apple is a multinational corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.
- Learn more about Apple:
- Apple overview
- Apple salaries
- Apple jobs
Zippia score 4.7
Average contact center manager salary: $124,291
#4 highest paying company for contact center managersCompany description:Deloitte is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, tax and related services to select clients. These firms are members of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”). Each DTTL member firm provides services in particular geographic areas and is subject to the laws and professional regulations of the particular country or countries in which it operates. Each DTTL member firm is structured in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates, and other related entities. Not every DTTL member firm provides all services, and certain services may not be available to attest clients under the rules and regulations of public accounting. DTTL and each DTTL member firm are legally separate and independent entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts and omissions, and not those of each other. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. The DTTL member firm in the United States is Deloitte LLP. Deloitte's offices in New York have over 5,000 professionals in Audit, Advisory, Financial Advisory Services, Tax, and Consulting. Deloitte's U.S. headquarters at 30 Rockefeller Plaza in Manhattan was awarded the U.S. Green Building Council's Leadership in Energy and Environmental Design (LEED) Certification at the Gold level for commercial interiors in 2013. Deloitte designed its headquarters as a next generation workplace, bringing to life the organization's commitment to cutting-edge technology, open and flexible work settings and conference and training facilities.
- Learn more about Deloitte:
- Deloitte overview
- Deloitte salaries
- Deloitte jobs
Zippia score 4.6
Average contact center manager salary: $123,628
#5 highest paying company for contact center managersCompany description:Huron Consulting Group helps clients in diverse industries improve performance, comply with complex regulations, reduce costs, recover from distress, leverage technology, and stimulate growth. The Company teams with its clients to deliver sustainable and measurable results. Huron provides services to a wide variety of both financially sound and distressed organizations, including healthcare organizations, Fortune 500 companies, leading academic institutions, medium-sized businesses, and the law firms that represent these various organizations.
- Learn more about Huron Consulting Group:
- Huron Consulting Group overview
- Huron Consulting Group salaries
- Huron Consulting Group jobs
Zippia score 3.9
Average contact center manager salary: $110,919
#6 highest paying company for contact center managersCompany description:SysMind is one of the fastest growing IT consultancy firms in the country dedicated to helping people and organizations realize their potential. Our mission is to develop talent, organize people to be more effective and motivate them to perform at ...
- Learn more about SYSMIND:
- SYSMIND overview
- SYSMIND salaries
Zippia score 4.5
Average contact center manager salary: $109,405
#7 highest paying company for contact center managersCompany highlights:We are the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology shaping the future.
- Learn more about Applied Materials:
- Applied Materials overview
- Applied Materials salaries
- Applied Materials jobs
Zippia score 4.2
Average contact center manager salary: $108,838
#8 highest paying company for contact center managersCompany description:CounterPath's SIP-based VoIP softphones are changing the face of telecommunications. An industry and user favorite, Bria softphones for desktop and mobile devices, together with the Company's server applications and Fixed Mobile Convergence (FMC) solutions, enable service providers, OEMs and enterprises large and small around the globe to offer a seamless and unified communications experience across both fixed and mobile networks. Standards-based, cost-effective and reliable, CounterPath's award-winning solutions power the voice and video calling, messaging, and presence offerings of customers such as Alcatel-Lucent, AT&T, Avaya, BroadSoft, BT, Cisco Systems, GENBAND, Metaswitch Networks, Mitel, NEC, Network Norway, Rogers and Verizon. CounterPath is publicly traded: (NASDAQ: CPAH) (TSX: CCV)
- Learn more about CounterPath:
- CounterPath overview
Zippia score 4.2
Average contact center manager salary: $108,530
#9 highest paying company for contact center managersCompany description:Serco is a service company that serves Federal, state and local governments, along with the Canadian government, and commercial customers. It specializes in service delivery excellence. They provide clearances and secure systems to perform federal government work, combined with the commercial savvy to drive business results for global corporations. The company helps companies tackle complex problems in areas like healthcare, transportation and defense. Serco was founded in 1988 and is located in Reston, Virginia.
- Learn more about Serco:
- Serco overview
- Serco salaries
- Serco jobs
Zippia score 4.6
Average contact center manager salary: $103,094
#10 highest paying company for contact center managersCompany description:Citigroup is a diversified financial services holding company that provides various financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed income research, corporate lending, investment banking and advisory services, private banking, cash management, trade finance, and securities services. Citigroup Inc. was founded in 1812 and is based in New York, United States.
- Learn more about Citi:
- Citi overview
- Citi salaries
- Citi jobs
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Top companies for contact center managers in US
| Rank | Company | Avg. Salary | Jobs |
|---|---|---|---|
| 1 | Farmers Insurance | $41,058 | 10 |
| 2 | Accenture | $138,739 | 157 |
| 3 | Wells Fargo | $45,151 | 4 |
| 4 | Teleperformance USA | $31,707 | 4 |
| 5 | Bank of America | $46,735 | 378 |
| 6 | Allstate | $40,393 | 1 |
| 7 | General Dynamics | $72,360 | 75 |
| 8 | The Home Depot | $31,050 | 40 |
| 9 | Express Scripts Holding | $37,544 | - |
| 10 | Lincoln Financial Group | $49,445 | - |