Contact clerk demographics and statistics in the US
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Contact clerk demographics by:
Contact clerk gender statistics
72.7% of contact clerks are women and 27.3% of contact clerks are men.
- Female, 72.7%
- Male, 27.3%
Contact clerk gender ratio
| Gender | Percentages |
|---|---|
| Female | 72.7% |
| Male | 27.3% |
Contact clerk gender pay gap
Women earn 94¢ for every $1 earned by men
Male income
$63,291
Female income
$59,222
Contact clerk gender ratio over time
This data breaks down the percentage of men and women in contact clerk positions over time. Currently, 72.7% of contact clerks are female.
Contact clerk gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 33.45% | 66.55% |
| 2011 | 35.01% | 64.99% |
| 2012 | 33.88% | 66.12% |
| 2013 | 32.20% | 67.80% |
| 2014 | 38.04% | 61.96% |
| 2015 | 35.69% | 64.31% |
| 2016 | 40.94% | 59.06% |
| 2017 | 40.84% | 59.16% |
| 2018 | 29.61% | 70.39% |
| 2019 | 24.17% | 75.83% |
| 2020 | 24.69% | 75.31% |
| 2021 | 27.27% | 72.73% |
Contact clerk related jobs gender ratio
We compared contact clerks with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Contact Clerk | 27% | 73% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Contact clerk demographics by race
The most common ethnicity among contact clerks is White, which makes up 63.9% of all contact clerks. Comparatively, 15.5% of contact clerks are Hispanic or Latino and 9.5% of contact clerks are Black or African American.
- White, 63.9%
- Hispanic or Latino, 15.5%
- Black or African American, 9.5%
- Asian, 5.9%
- Unknown, 4.3%
- American Indian and Alaska Native, 0.9%
Contact clerk race
| Contact clerk race | Percentages |
|---|---|
| White | 63.9% |
| Hispanic or Latino | 15.5% |
| Black or African American | 9.5% |
| Asian | 5.9% |
| Unknown | 4.3% |
| American Indian and Alaska Native | 0.9% |
Contact clerk race and ethnicity over time
See how contact clerk racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Contact clerk race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 68.33% | 10.26% | 3.97% | 15.47% |
| 2011 | 68.62% | 10.67% | 4.60% | 13.73% |
| 2012 | 68.19% | 11.29% | 4.25% | 14.37% |
| 2013 | 66.94% | 9.57% | 6.46% | 14.68% |
| 2014 | 68.78% | 10.61% | 4.63% | 13.96% |
| 2015 | 66.49% | 11.31% | 4.53% | 14.55% |
| 2016 | 64.51% | 10.18% | 6.54% | 15.42% |
| 2017 | 67.77% | 11.12% | 3.90% | 15.43% |
| 2018 | 66.94% | 11.74% | 5.29% | 13.07% |
| 2019 | 66.86% | 9.13% | 6.85% | 14.85% |
| 2020 | 63.86% | 9.81% | 4.32% | 16.60% |
| 2021 | 63.88% | 9.45% | 5.95% | 15.55% |
Contact clerk wage gap by race
According to our data, asian contact clerks have the highest average salary compared to other ethnicities. Unknown contact clerks have the lowest average salary at $60,122.
| Ethnicity | Salary |
|---|---|
| Unknown | $60,122 |
| White | $61,552 |
| Black or African American | $64,462 |
| Asian | $66,653 |
| Hispanic or Latino | $63,873 |
Average contact clerk age
See how the average age of contact clerks varies based on ethnicity and gender.
Male
Female
Contact clerk age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 29.5 | 44 |
| White | 39.5 | 48 |
| Black or African American | 37.5 | 48 |
| Asian | 38 | 43.5 |
| Hispanic or Latino | 34 | 45 |
Contact clerk age breakdown
The average age of contact clerks is 40+ years years old, representing 59% of the contact clerk population.
Contact clerk age breakdown
| Contact Clerk Years | Percentages |
|---|---|
| 40+ years | 59% |
| 30-40 years | 24% |
| 20-30 years | 17% |
Contact clerk educational attainment
The most common degree for contact clerks is high school diploma, with 40% of contact clerks earning that degree. The second and third most common degree levels are bachelor's degree degree at 30% and bachelor's degree degree at 20%.
- High School Diploma, 40%
- Bachelor's, 30%
- Associate, 20%
- Diploma, 10%
Contact clerks by degree level
| Contact clerk degree | Percentages |
|---|---|
| High School Diploma | 40% |
| Bachelor's | 30% |
| Associate | 20% |
| Diploma | 10% |
Contact clerk jobs you might like
Contact clerk wage gap by degree level
According to the data, contact clerks with a Master's degree earn more than those without, at $79,171 annually. With a Bachelor's degree, contact clerks earn a median annual income of $69,002 compared to $57,693 for contact clerks with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $79,171 |
| High School Diploma or Less | $55,451 |
| Bachelor's Degree | $69,002 |
| Some College/ Associate Degree | $57,693 |
Contact clerk employment statistics
Company size where contact clerks work
Below, you can see the size of companies where contact clerks work.
Contact clerk jobs by employer size
| Company size | Percentages |
|---|---|
| 50 - 100 employees | 15% |
| 100 - 500 employees | 31% |
| 1,000 - 10,000 employees | 23% |
| > 10,000 employees | 31% |
Contact clerk jobs by company type
Employees with the contact clerk job title have their preferences when it comes to working for a company. For instance, most contact clerks prefer to work at private companies over public companies.
Contact clerk jobs by sector
| Company type | Percentages |
|---|---|
| Public | 25% |
| Private | 58% |
| Government | 17% |
Contact clerk turnover and employment statistics
Contact clerk unemployment rate over time
The unemployment rate for contact clerks between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Contact clerk unemployment rate by year
| Year | Contact clerk unemployment rate |
|---|---|
| 2010 | 11.90% |
| 2011 | 9.62% |
| 2012 | 10.38% |
| 2013 | 9.27% |
| 2014 | 7.91% |
| 2015 | 6.09% |
| 2016 | 5.73% |
| 2017 | 5.47% |
| 2018 | 4.57% |
| 2019 | 4.69% |
| 2020 | 5.11% |
| 2021 | 7.50% |
Average contact clerk tenure
The average contact clerk stays at their job for 1-2 years, based on the 34 contact clerks resumes in Zippia's database.
Contact clerk tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 12% |
| 1-2 years | 24% |
| 3-4 years | 9% |
| 5-7 years | 24% |
| 8-10 years | 6% |
| 11+ years | 24% |
Contact clerk LGBT ratio compared to similar jobs
Review the percent of contact clerks that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Contact Clerk | 5.53% | - |
| Work Force Advisor | 6.73% | 41,540 |
| Well Service Floorperson | 7.19% | 36,500 |
| Indexer | 8.60% | 991 |
| Credit Reference Clerk | 8.99% | 71,280 |
| Circulation Clerk | 11.16% | 66,736 |
| Human Resources Secretary | 15.31% | 49,749 |
Similar contact clerk jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Work Force Advisor | 6.73% | 41,540 |
| Well Service Floorperson | 7.19% | 36,500 |
| Indexer | 8.60% | 991 |
| Credit Reference Clerk | 8.99% | 71,280 |
| Circulation Clerk | 11.16% | 66,736 |
| Human Resources Secretary | 15.31% | 49,749 |
Foreign languages spoken by contact clerks
- Spanish, 100.0%
Contact clerk languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 100.0% |