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Contact lens technician skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical contact lens technician skills. We ranked the top skills for contact lens technicians based on the percentage of resumes they appeared on. For example, 41.0% of contact lens technician resumes contained patients as a skill. Continue reading to find out what skills a contact lens technician needs to be successful in the workplace.

15 contact lens technician skills for your resume and career

1. Patients

Here's how contact lens technicians use patients:

Directed patients to designated areas.
Trained patients individually and in groups on the proper procedure for wear and care of daily or extended wear contact lenses.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how contact lens technicians use customer service:

Performed all the management duties and responsibilities in the contact lens department and provided excellent customer service.
Provide great customer service and be a coach to all first time contact lens wearer.

3. Appointment Scheduling

Here's how contact lens technicians use appointment scheduling:

Provide exceptional customer service, including greeting patients, performing phone reception, and handling appointment scheduling effectively.
Managed appointment scheduling and coordination to optimize service levels and minimize delays.

4. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how contact lens technicians use r:

Interacted with U of R, RIT & Kodak research departments for special testing for R&D projects.
Scheduled appointments autorefractor NCT taught I and R Visual field ordered contacts checked insurance.

5. Front Desk

Here's how contact lens technicians use front desk:

Performed various duties related to the optical field and front desk managing in a medical/optical environment.
Conducted all front desk duties as well as other various office duties.

6. Eye Exams

Here's how contact lens technicians use eye exams:

Schedule appointments for contact lens related issues and for comprehensive eye examinations.
Opened and closed the store, scheduled appointments, worked with the Optometrist in doing pre-screening work for eye exam.

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7. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how contact lens technicians use pos:

Process the order into the POS system, check in contact lens orders, and contact the customer for pick-up.
Resolve customer complaints and escalated calls, track delayed orders with POS system.

8. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how contact lens technicians use patient care:

Work under the supervision of an Ophthalmologist, performing various clinical duties involving contact lenses and patient care.
Provided exceptional patient care clinically and by creating a customer/patient service experience that was phenomenal for each and every patient.

9. Patient Orders

Here's how contact lens technicians use patient orders:

Supervised a contact lens laboratory, managing inventory and processing patient orders.
Handle patient orders, phone calls, questions and anything else associated with the department.

10. Visual Fields

Here's how contact lens technicians use visual fields:

Perform specialty testing including visual fields and digital fundus photography.
Performed diagnostic testing such as Visual Fields and the OCT, pachometry and Optos Plus.

11. Patient History

Here's how contact lens technicians use patient history:

Maintained patient history records, performed patient pre-testing.
Manifest Refractions, CVF, Applanation Tonometry, Fundus Photos, Patient history; Familiar with eye diseases and anatomy

12. Patient Charts

Here's how contact lens technicians use patient charts:

Helped with phones, walk ins with pick ups or repairs, put away patient charts on down time when needed.
Dispense eyeglasses, organize patient charts, schedule follow up appointments, and sanitize optical equipment.

13. Visual Acuity

Visual acuity refers to how clear or sharp a person's vision is. To determine this, eye doctors or optometrists use a series of visual tests including reading letters on a wall at decreasing sizes. Depending on the accuracy, each eye is assigned a number, such as 20/20. If an eye has 20/20 vision, this means the eye can clearly see something 20 feet away that should be seen or easily read 20 feet away.

Here's how contact lens technicians use visual acuity:

Measure visual acuity, including near, distance, and pinhole acuity using appropriate tests.
Determine distance and near visual acuity with automated refractor and phoropter.

14. Eye Glasses

Here's how contact lens technicians use eye glasses:

Instructed patients on insertion and removal of contact lenses - Instructed patients on care of contact lenses and prescription eye glasses.
Work with patients to help them pick out new eye glasses with single vision, bifocals and progressive lens's.

15. Insurance Benefits

Here's how contact lens technicians use insurance benefits:

Verified insurance benefits and eligibility and collected payments in person and by phone if necessary.
Processed and verified of third party insurance information and explained insurance benefits to clients.

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What skills help Contact Lens Technicians find jobs?

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List of contact lens technician skills to add to your resume

The most important skills for a contact lens technician resume and required skills for a contact lens technician to have include:

Patients
Customer Service
Appointment Scheduling
R
Front Desk
Eye Exams
POS
Patient Care
Patient Orders
Visual Fields
Patient History
Patient Charts
Visual Acuity
Eye Glasses
Insurance Benefits

Insurance Claims
OCT
Medical History
Eye Care
Patient Flow
Insurance Verification
Color Vision
Computer System
Insurance Coverage
Exam Rooms
RGP
VSP
Place Orders
Auto Refractor
Field Testing

Vision Insurance
Hippa
Tonopen
HIPAA
Insurance Billing
Insurance Eligibility
RX
Depth Perception
Medicaid
NCT
Inventory Control
Bank Deposits
Insurance Authorizations
Frame Selection
Inventory Management

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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