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There is more than meets the eye when it comes to being a contact person. For example, did you know that they make an average of $13.56 an hour? That's $28,211 a year!

Between 2018 and 2028, the career is expected to grow 1% and produce 46,900 job opportunities across the U.S.

What Does a Contact Person Do

There are certain skills that many contact people have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, math skills and customer-service skills.

When it comes to the most important skills required to be a contact person, we found that a lot of resumes listed 9.1% of contact people included independent living, while 7.7% of resumes included telephone calls, and 7.6% of resumes included facility. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the contact person job title. But what industry to start with? Most contact people actually find jobs in the retail and health care industries.

How To Become a Contact Person

If you're interested in becoming a contact person, one of the first things to consider is how much education you need. We've determined that 25.3% of contact people have a bachelor's degree. In terms of higher education levels, we found that 8.2% of contact people have master's degrees. Even though some contact people have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a contact person. When we researched the most common majors for a contact person, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on contact person resumes include associate degree degrees or master's degree degrees.

You may find that experience in other jobs will help you become a contact person. In fact, many contact person jobs require experience in a role such as cashier. Meanwhile, many contact people also have previous career experience in roles such as customer service representative or supervisor.

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Average Salary
Average Salary
Job Growth Rate
Job Growth Rate
Job Openings
Job Openings

Contact Person Career Paths

Top Careers Before Contact Person

8.4 %

Top Careers After Contact Person

8.6 %

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Contact Person Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Contact Person. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Contact Person Resume

At Zippia, we went through countless Contact Person resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Contact Person Demographics



50.3 %


45.4 %


4.3 %



62.3 %

Hispanic or Latino

17.1 %

Black or African American

10.3 %

Foreign Languages Spoken


34.5 %


12.1 %


6.9 %
See More Demographics

Contact Person Education


20.8 %
13.7 %
6.7 %



30.4 %


25.1 %

High School Diploma

16.0 %
See More Education Info
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Top Skills For a Contact Person

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 9.1% of contact people listed independent living on their resume, but soft skills such as detail oriented and math skills are important as well.

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Top Contact Person Employers

1. Walmart
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2. Massanutten Resort
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3. Vacation Village Resorts
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4. Express Services Inc
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5. McDonald's
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6. Bank of America
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Contact Person Videos

Updated October 2, 2020