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Contact representative education requirements

Updated January 8, 2025
2 min read
Usually, contact representatives don't need a college education. The most common degree for contact representatives is bachelor's degree with 50% graduates, with only 20% contact representative graduates earning associate degree. Contact representatives who decided to graduate from college often finish University of Phoenix or University of Memphis. Some good skills to have in this position include customer service, technical assistance and sound judgment.

Popular contact representative certifications include Certified Pharmacy Technician (CPhT), Dental Assistant (RDA), or Nationally Certified Medical Office Assistant (NCMOA). To improve contact representative qualification and skills, we prepared some online courses to help in contact representative education paths.

What education do you need to become a contact representative?

What degree do you need to be a contact representative?

The most common degree for contact representatives is bachelor's degree, with 50% of contact representatives earning that degree. The second and third most common degree levels are associate degree degree at 20% and associate degree degree at 14%.
  • Bachelor's, 50%
  • Associate, 20%
  • High School Diploma, 14%
  • Master's, 7%
  • Other Degrees, 9%

What should I major in to become a contact representative?

You should major in business to become a contact representative. 31% of contact representatives major in business. Other common majors for a contact representative include accounting and psychology.

Best majors for contact representatives

RankMajorPercentages
1Business31.0%
2Accounting9.0%
3Psychology7.5%
4Criminal Justice6.9%
5General Studies5.1%

20 best online courses for contact representatives

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8. Principles of Financial Accounting

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Learn the complete accounting cycle -recording business transactions to presenting the Balance Sheet & Income Statement...

9. Brilliant Customer Service: How to Impress your Customers!

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15. How to Read Financial Statements: Build Financial Literacy.

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16. Governmental Accounting 100

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Demystifying Corporate Accounting: An In-depth Exploration of Financial Transactions in Corporations...

20. Financial Accounting - Closing Process

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Conquering the Closing Process: A Thorough Exploration of the Final Step in Accounting...

Average contact representative salary by education level

Contact representatives with a Master's degree earn more than those without, at $38,587 annually. With a Bachelor's degree, contact representatives earn a median annual income of $37,305 compared to $34,490 for contact representatives with an Associate degree.
Contact representative education levelContact representative salary
Master's Degree$38,587
High School Diploma or Less$33,502
Bachelor's Degree$37,305
Some College/ Associate Degree$34,490

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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