Contact representative jobs near me

Job Opportunity: Customer Support Representative Pay Rate: $19.16/hour (W2). Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Job Responsibilities: Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency. Assist with Cash Management products, online account access, mobile app usage, and general financial questions. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Customer Support, Customer Service, Collection Representative Location: Columbus, OH 43219, USA Duration: 12+ Months Contract Pay Range: $20-22.22/hr. Job Description: Provide dedicated one-on-one client support throughout the inheritance process Communicate proactively with clients and beneficiaries via phone and email to ensure transparency and empathy Process and follow up on client service requests to ensure timely and accurate completion Set and manage client expectations in line with internal Service Level Agreements (SLAs) Deliver world-class customer service to internal and external stakeholders Research, resolve, and escalate issues efficiently to ensure client satisfaction About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

We are currently looking for responsible and detail-focused individuals to join our remote team as Customer Service & Documentation Operations Representatives. This work-from-home position supports daily business operations by assisting customers and maintaining accurate documentation within internal systems. The role is well suited for individuals who are organized, reliable, and comfortable working independently while following clear guidelines. In this role, you will communicate with customers through inbound phone calls and written communication channels such as email or internal messaging platforms. Your primary responsibility will be to respond to general inquiries, provide basic assistance, and ensure customers receive accurate and clear information. A professional, respectful, and patient communication style is required, as you will represent the company during every interaction. All customer interactions must be recorded accurately to support internal tracking and service quality. Alongside customer service duties, you will perform documentation and records entry tasks. These responsibilities include entering information into internal databases, reviewing documents for accuracy and completeness, updating existing records, and organizing digital files. Attention to detail is critical, as the information you process supports internal workflows, reporting, and operational decision-making. This position involves routine and structured tasks that require focus and consistency. Training materials, written procedures, and quality standards will be provided during onboarding to help you understand systems and expectations. Although the role is remote, regular communication with supervisors and team members will take place through online tools to ensure alignment and support. Applicants must have access to a reliable internet connection, a personal computer or laptop, and a quiet workspace suitable for professional communication. Basic computer skills are required, including familiarity with email, spreadsheets, and web-based systems. Strong time management skills and dependability are essential to meet assigned schedules and deadlines. Previous experience in customer service, administrative support, or documentation roles is helpful but not required. Entry-level candidates who demonstrate a positive attitude, attention to detail, and willingness to learn are encouraged to apply. Training and ongoing support will be provided to help new team members succeed. Work schedules may be part-time or full-time depending on operational needs. Compensation and schedule details will be discussed clearly during the interview process. This position does not require any application fees, equipment purchases, or upfront payments.

Customer Support Associate - 2 Openings Store Hours: M-F 10A-6P, Sat: 11A-5P 1300 Aida Dr. Reynoldsburg, Ohio, 43068 Must Haves: Basic computer skills - Understanding of Microsoft Office Suite 2-5+ years of Customer Service experience and/or Sales experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Retail experience Microsoft Office/ Teams Plusses: Logistics experience/supply chain experience Experience with FedEx, UPS, USPS, etc. Day to Day: This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated.

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. ROLE OVERVIEW: What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: Change oil Check and refill fluids Rotate tires Test and replace batteries Inspect and replace lights and wipers Perform an 18-point maintenance check And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future. Here's a look at some of our unique benefits: Compensation : Compensation: $16.75 per hour weekly pay. Career Acceleration : Hands-on training for the potential to become a Service Center Manager within 18-24 months. Debt-Free Education : 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. Life Balance : No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. Health Benefits : Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. Employee Perks : Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way. We seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team English fluency in reading, writing, and speaking We expect you can: Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Crouch, bend, twist, and work with your hands above your head Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you. *Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ***************** to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. d24ad0b8-823f-4e68-a892-2986ccdf7392

Our organization is expanding its remote support operations and is currently hiring Customer Phone Support Specialists to work from home across the United States. This is a legitimate remote position designed for individuals seeking professional and consistent customer service work. As a Customer Phone Support Specialist, you will handle inbound phone calls from customers who require assistance with general questions, service inquiries, or basic account-related concerns. This role is strictly inbound, and there is no requirement for outbound calls, sales goals, or commission-based activities. The emphasis is on delivering clear, accurate, and courteous assistance during every interaction. Your responsibilities will include answering incoming calls in a timely manner, listening carefully to customer concerns, following established support procedures, and documenting call information accurately within internal systems. Training and onboarding support will be provided to ensure you are fully prepared before working independently, with ongoing guidance available to support quality performance. This position is well-suited for individuals who are organized, reliable, and capable of managing their time effectively while working remotely. Maintaining professionalism, consistent attendance, and clear communication is essential. Previous customer service experience is helpful but not mandatory, as full training is provided. Candidates must be legally eligible to work in the United States and possess strong verbal communication skills in English. Basic computer knowledge, reliable internet access, and a quiet home workspace are required to meet daily performance expectations. We offer a clear and honest hiring process with no upfront fees. All job-related details, including compensation, scheduling flexibility, and performance expectations, are discussed transparently during the interview process. Qualified applicants will be contacted for the next steps.

Job Title: Customer Complaint Analyst Duration: 6 Months Shift: 1st Shift | 9/80 Schedule The Complaint Analyst is responsible for reviewing, processing, and analyzing customer complaint data to ensure accuracy, completeness, and compliance with quality and regulatory requirements. This role partners closely with Customer Service, Clinical, Regulatory, and Quality teams. Training and onboarding will be onsite; work-from-home eligibility may be approved based on performance. Key Responsibilities: Review and process customer complaints and escalations in a timely manner Ensure complete and accurate complaint documentation per Quality System requirements Triage and route complaints to appropriate teams for investigation Maintain complaint data, metrics, and reports Support complaint investigations and internal teams Identify improvement opportunities and assist with training as needed Maintain compliance with FDA and company regulations Qualifications: Associate's degree or equivalent experience 1-2 years of experience handling customer complaints in an FDA-regulated medical device environment Strong analytical, organizational, and problem-solving skills Knowledge of FDA complaint reporting (21 CFR 803) preferred Excellent written and verbal communication skills Proficiency in MS Word, Excel, and PowerPoint Ability to work effectively in a regulated, compliance-driven environment

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer Service, high-end furniture and luxury retail preferred Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

📋 Customer Service and Sales Support | Customer Service, Marketing, Sales | 🚨 Start ASAP 📍 Columbus, OH | 💼 Entry Level | ⏱ Full-Time Our goal is to help our team members first master the basics of customer service and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future. 📋 Job Summary: This is a full-time on-site role for a Customer Service and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience. ✅ Key Responsibilities: Promote products, services, and promotions to customers one on one. Greet and assist customers with a friendly and professional attitude. Provide in-depth product knowledge and recommendations to meet customer needs. Meet or exceed retail sales goals and performance targets. Participate in product training and stay up-to-date on promotions and new arrivals. Collaborate with team members to ensure a smooth and effective retail operation. 🎯 Who We're Looking For: High school diploma or equivalent; post-secondary education is a plus. Previous experience in retail or customer service is preferred but not required. Strong communication and interpersonal skills. Positive attitude with a passion for customer service. Ability to work in a fast-paced environment and handle multiple tasks. 📋 Why This Role? This is more than just a job-it's a launchpad for your career. With our rapid growth, you'll have the opportunity to take on leadership roles and make a real impact. If you're ready to grow, lead, and succeed, we want to hear from you! Competitive hourly wage plus commission/bonuses (if applicable) Employee discounts Opportunities for growth and advancement Supportive and inclusive team environment Ongoing training and development

Job Details: Job Title: Customer Services Specialist II Work from home: Monday & Friday Onsite: Tuesday, Wednesday & Thursday Duration: 6 Months Summary: Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues. Process agent onboarding contracts. Verify insurance licenses, add appointments. Work with agents to ensure records are complete and validated. Utilize various systems and websites to ensure accuracy. Job Responsibility Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues. Process agent onboarding contracts. Verify insurance licenses, add appointments. Work with agents to ensure records are complete and validated. Utilize various systems and websites to ensure accuracy. Required Qualifications High School Diploma or GED (required) 1-3 years of customer service experience Insurance industry knowledge (preferred) Strong attention to detail and quality standards Excellent organizational skills with the ability to prioritize and manage multiple tasks Strong analytical and research skills Ability to work independently with minimal supervision Excellent verbal and written communication skills (emails, memos, letters) Ability to handle confidential information reliably and tactfully Proficiency with Microsoft Office applications (Word, Excel, Access) and internet-based tools Ability to build and maintain effective working relationships with internal teams and external partners Education Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name:- Pihul Kumar Raj Email:- **************************** Internal Id #- 25-55013

We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently. Key Responsibilities: Outbound Calling: Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments. Inbound: Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions. Appointment Scheduling: Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month. Patient Interaction: Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments. Data Management: Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems. Documentation: Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly. Compliance: Adhere to privacy regulations and company policies regarding patient information and appointment scheduling. Feedback and Improvement: Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction. Performance: Maintain and exceed company metrics for outbound and inbound calls and appointments set. Qualifications: Experience: Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided. Communication Skills: Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity. Technical Proficiency: Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required. Attention to Detail: High attention to detail to ensure accuracy in scheduling and patient information. Empathy: Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information. Working Conditions: Schedule: Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs Environment: Remote work environment. Noise Requirements: Must be able to provide and maintain a quiet, distraction-free workspace with zero background noise to ensure clear, professional-quality inbound and outbound calls.

At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills. The Member Enrollment Representative (MER) plays a vital role in this mission by increasing membership through various communication channels while delivering exceptional member experience. The MER is responsible for converting sales leads into new memberships, guiding prospective members through the enrollment process, and ensuring that every interaction reflects CHM's core values and commitment to service excellence. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Meet sales targets, goals, and performance expectations. Engage in inbound and outbound phone sales (no cold calling) to assist and guide prospective members through the enrollment process. Establish referrals, build relationships, and develop contacts with potential prospects. Respond promptly and professionally to prospective member calls and inquiries. Ensure delivery of high-quality, Christ-centered service. Address member questions, concerns, and provide thoughtful recommendations. Assist in retaining memberships when appropriate. Respond to emails, calls, and voicemail promptly. Clearly explain CHM guidelines, programs, and options to members. Offer suggestions for improvement to the Member Enrollment Supervisor and Team Leader. Maintain professionalism, empathy, and a positive attitude. Demonstrate strong communication skills in both phone and written correspondence. Uphold CHM's Core Values and Mission Statement in all interactions. Collaborate with other departments, including Member Services, Marketing, and Communications, to ensure seamless member experience. Gain a deep understanding of the Member Enrollment Team's structure and objectives. Input, track, and manage prospects using HubSpot and internal CHM systems. Develop ongoing relationships with prospects through consistent and intentional follow-up. OTHER FUNCTIONS Demonstrate Christian values and adhere to ethical and legal business practices. Support CHM initiatives and departmental goals as assigned. EDUCATION, EXPERIENCE & SKILLS REQUIRED Prior experience in online or phone-based sales (preferred). College education or equivalent work experience (preferred). Strong verbal and written communication skills, including professional phone and email etiquette. Proficiency in CHM guidelines, programs, and policies (training provided). Competence with Microsoft Office Suite and CRM tools such as HubSpot. Excellent organizational and time management skills with the ability to handle multiple priorities. Self-motivated, collaborative, and committed to teamwork. Strong problem-solving and conflict resolution skills. Willingness to ask questions, seek guidance, and support team initiatives. TRAINING & DEVELOPMENT New representatives will complete a structured training program designed to build a strong understanding of CHM's membership process, communication tools, and ministry values. Ongoing professional development and mentorship opportunities are also provided. WORKING CONDITIONS Must adhere to organizational policies and procedures as outlined in the employee handbook. Occasional travel may be required for ministry or business purposes. Flexibility to work hours between 8:00 a.m. and 6:00 p.m., based on department needs. Requires extended periods of sitting, working on a computer, and communicating by phone or email. Strong reasoning and problem-solving abilities to overcome objections and assist prospective members effectively. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

PITT OHIO, a $900 million, high service, highly profitable, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Grove City, OH area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. The territory will be Western Columbus/Dayton and surrounding areas. PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Purpose To contribute to the profitable growth of the company's LTL and supply chain solution services. Responsibilities * Manage a portfolio of accounts with a special focus on building shipper relationships.• Leverage PITT OHIO service offerings to create a deeper relationship with existing customers.• Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers.• Secure accurate supply chain maps to support our consultative sales approach.• Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base.• Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools.• Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base.• Support PITT OHIO Operations and Administration in reducing cost with your customer base• Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments• Support all Company goals and policies• Able to react to change productively and handle other essential tasks as assigned Other Duties * Interface with Operations, Pricing, Claims, Collections and other internal departments• Able to react to change in response to changes in the Company's go-to-market strategy.• Proficiently use PITT OHIO Sales applications.• Participate in "Huddles" (collaborative sales meetings) to grow business.• Participate in monthly terminal safety meetings and summer driver cookouts. Qualifications * Minimum 3-5 years sales experience• Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers• Must possess excellent interpersonal, verbal and written communication skills• Experienced in Microsoft Office programs and the Internet• Skillful typing• Valid Drivers License and clean driving record required• Problem solving, negotiation, and time management skills are essential Working Conditions * Travel is required; must be able to energetically travel by car, plane or public transportation• Weekend and evening entertainment required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2

Bilingual Spanish, Contact Center Rep Our Bilingual Spanish, Contact Center Representatives are responsible for providing an excellent client experience by meeting client needs regarding financial and service inquiries from our phone channel. What You Will Be Doing * Serve as the first point of contact for Tier 1 support issues and service requests for our clients and make sound decisions quickly * Be a friendly voice/representative of First Bank, analyzing client requests, setting appropriate expectations and forwarding clients to specialized Service Representative experts (Tier-2 and above) if needed * Be resourceful in searching for answers through documentation, knowledge base, communities and provide informational request resolutions * Contributing to the accomplishment of individual, team and First Bank performance goals * Learn internal systems, processes and master quality service standards * Make connections with First Bank team members with whom you will be interacting most frequently * Hours for this position are: Monday, Tuesday, Thursday, Friday and Saturday 9:00 AM - 5:30 PM CST. Note: This position is a remote role, however only applicants in the following states will be considered: MO and IL * High school diploma or general education degree (GED) required * Must be able to communicate verbally and in writing in both Spanish and English. * A minimum of one year client service experience and/or training; or equivalent combination of education and experience * Previous contact call center experience strongly preferred * Intermediate to advanced comprehensive knowledge and experience with Microsoft Office and business-related software required Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future. Diversity At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you. First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance. This is a fully remote position. The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance. A reasonable estimate of the current pay is $18.00 - $22.00.

Customer Escalations & Advocacy Representative Department: Networks Operations The Customer Escalations & Advocacy Representative will serve as a senior customer-facing resource responsible for managing complex and sensitive escalations across Vero Fiber's residential, small business, and enterprise segments. This role will advocate for customer needs internally, drive resolution of recurring issues, and work cross-functionally to improve customer experience and retention. RESPONSIBILITIES Act as the primary escalation point for high-impact, sensitive, or unresolved customer issues. Proactively track, document, and analyze escalation trends to identify root causes and recommend process or policy improvements. Partner with frontline customer service, billing, technical support, NOC, and engineering teams to drive timely and effective resolution of escalated cases. Serve as an internal customer advocate, ensuring customer perspectives and pain points are considered in operational and strategic decisions. Manage direct communication with customers in escalated situations, providing clear, empathetic, and solution-focused updates. Support retention efforts for high-value or at-risk accounts by collaborating with management, sales, and service support teams. Develop escalation handling processes, playbooks, and best practices to standardize and improve how Vero manages escalated customer issues. Prepare and deliver regular reports summarizing escalation volume, drivers, outcomes, and any recommendations for improvement. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. REQUIRED QUALIFICATIONS 3+ years in account management, sales, customer success, or a related customer-facing role - ideally within telecommunications, ISP, or technology sectors. Strong problem-solving skills and a solution-oriented mindset. Excellent communication, active listening, and conflict resolution skills. Proven ability to manage high-stakes or emotionally charged customer interactions with professionalism and empathy. Comfortable collaborating across teams and influencing without direct authority. Experience analyzing data and trends to recommend business process improvements. Knowledge of Sonar (or other) CRM tools preferred. JOB DETAILS AND PHYSICAL REQUIREMENTS This has no travel requirements. Must be authorized to work in the United States. This is a staff position. This is a Nonexempt position. This is a Full-Time position. This is a Remote position. The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role. This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time. ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: **************** This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.

Call Specialist Part-Time / Overnight 211 Maine - Contact Center Pay rate: $19.00/hour The Opportunity Alliance is looking to hire a part-time Call Specialist to jump in and support the Contact Center/211 Maine in an overnight schedule. 211 Maine is a free, confidential information and referral service. Our Call Specialists receive calls, texts and emails from individuals seeking access to health and human services and guidance to help them connect with essential community services. In this role, our specialists are expected to provide quality customer service, empathetic care, and informed problem-solving skills for individuals in need. This position will also require complete, thorough and accurate documentation as required by the program with timeliness to meet program standards. Comfort with multiple platforms is crucial to the successful completion of training. Schedule: PART-TIME, 24 hours. OVERNIGHT schedule. 211 Maine is a 24-hour program, flexibility is required. Location: Office is based in South Portland, ME. Remote work may be an option to be discussed during an interview. Will be required to attend an on-site orientation and some on-site training may be required. Qualifications: High School Diploma or equivalent required. Associates Degree preferred. Ability to obtain certification as an Information and Referral Specialist (CIRS) within 3 years. Computer proficiency in Microsoft Office required. Strong working knowledge of computers and software programs required. Previous experience (in a call center or providing Information & Referral) preferred High degree of accuracy and attention to detail at all times and an ability to plan and utilize time in an efficient manner required. Ability to take initiative required. Excellent written and verbal communication skills required. Must be able to successfully pass a criminal background, child protective service check & sex offender check. Must not be on the state or federal suspension and disbarment list. Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds. Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility. Benefits: Our benefits include but are not limited to: (offered to full-time and part-time employees) Generous paid time off accrual 9 paid holidays per calendar year and up to 3 floating holidays per calendar year Excellent medical benefits at very reasonable cost Dental and Vision insurance options Agency paid basic life insurance and STD & LTD disability insurances 403(b) retirement with a generous agency match (all employees are eligible) Tuition Reimbursement - offered once per year through an application process The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program. To learn more about our benefits please visit, ******************************************************** Who we are… The Opportunity Alliance is “Helping People Reach for a Brighter Future”. Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities. The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service: Mental Health & Wellness Community Building Family & Early Childhood Education Economic Resources ____________________________________________________________ If you are viewing this posting on a third-party site, please visit our website at ********************************************************* to apply . Please submit a cover letter and resume along with your application. Thank you!

At 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and opportunities for growth, development, and advancement. We take pride in fostering a safe environment for all employees. Do you love solving problems, making someone's day better, and turning frustration into relief? Are you the type who listens first and finds solutions fast? Then you might be the next superstar on our Customer Success team! We're looking for a Customer Success Representative (CSR) who thrives on delivering top-notch service and building real connections with customers. In this role, you won't just answer questions-you'll be a trusted guide, a helpful expert, and a vital part of a company that values empathy, initiative, and people-first thinking. Whether it's by phone or virtual chat, you'll bring your communication skills, patience, and positivity to every interaction. If you're passionate about helping others, solving challenges, and being part of a supportive, high-performing team-this is the opportunity you've been waiting for. Bilingual in English and Spanish is highly desirable. Summary : The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer relationships by actively listening, understanding individual needs, and implementing effective solutions. The CSR is responsible for resolving a wide range of inquiries and issues through customer education, proactive follow-up, and a commitment to creating a positive and professional customer experience. Schedule : Monday-Friday, eight or more hours per day, five days per week based on business needs. Primary schedule will be 8:30 AM - 5:30 PM, or similar. This is a remote position. Salary Range: $18 - $19 hourly. Upon successful completion of the Level 1 Certification Test , employees will receive a $1/hour increase to their base pay rate. Compensation commensurate with experience. At this time, we are not engaging with agencies or third-party recruiters. Thank you for your understanding. Essential Duties and Responsibilities include the following: Educate and assist customer base on company website, products, and services Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a combination of the two Provide customer feedback to department for new product and resource development Accurately notate and record each customer interaction to ensure all accounts are updated Be a knowledgeable point of contact for both new and existing customers Handle complex requests with patience, professionalism, and empathy Review and resolve situations in a timely manner by identifying customer concerns Demonstrate a sense of urgency and dedication to exceed customer expectations and earn customer loyalty through accuracy, efficiency, courtesy, and knowledge Listen actively and intently to gain a full understanding of the call; acknowledge key points and ask appropriate questions; interpret verbal cues to identify underlying concerns and motivations Complete and process all required tasks Regularly perform general housekeeping duties in your work area(s) Adhere to all safety policies and protocols and maintain a safe working environment Attend all department/company meetings Other duties as assigned For an extensive list of responsibilities, duties and physical demands/work environment please refer to the attached Job Description. EDUCATION, LICENSES, CERTIFICATIONS, EXPERIENCES: High School Diploma or equivalent (GED) - required Previous experience in customer service roles Demonstrated history of stable employment Bilingual in English and Spanish is highly desirable. Experience in printing or wide format production - preferred CRITICAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS: Self-Motivation & Accountability: Ability to stay focused on tasks, meet deadlines, and produce high-quality work with minimal supervision. Holding oneself accountable for managing workloads, handling responsibilities, and maintaining professional standards. Communication Skills: Strong written and verbal communication abilities are vital. Being clear, concise, and professional in emails, messages, and virtual meetings is critical. Active listening, and the ability to interpret and clarify communication effectively. Ability to read and understand corporate policies, job-related documents, and written/verbal instructions in English to ensure effective and compliant job performance. Technology Proficiency: Intermediate computer knowledge, ability to type 40+ WPM with accuracy. Basic Office 365 knowledge. Time Management: Self-discipline to manage personal and professional tasks, prioritize work, and avoid distractions at home. Adaptability and Flexibility: Being adaptable to rapidly changing situations or project pivots without the support of in-person guidance. Comfortable with new tools and technologies, especially when team needs evolve or new platforms are introduced. Collaboration and Teamwork: Strong ability to work as part of a virtual team. This includes both synchronous (live meetings, chats) and asynchronous (emails, shared documents) communication. Building rapport with colleagues despite the lack of physical presence, maintaining team cohesion and morale. 4over LLC Company History: 4over LLC was founded in February of 2001. What started off as creating business cards and web page designs by a husband and wife, quickly flourished. Since the company was founded, we are now a private equity owned company growing and expanding across many states. Through our 4over Core Attributes, we are committed to meeting and exceeding customer expectations, cultivating and nurturing our relationships, providing excellence and caring for others. Health and Life Insurance- Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care 4over pays 100% of the employee's premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee's annual salary, up to $500,000 Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment 401(k) Retirement Plan New employees are eligible to enroll the first of the month, following 1 month of employment Semi-annual open enrollment (January 1st and July 1st) Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation Immediate Vesting Holidays and PTO 9 Paid Holidays Accumulating PTO to be used after 90-days of continuous and active full-time service 4over is an Equal Opportunity employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.

This position is the first point of contact with our insurance broker and direct to consumer customers. You are the first impression of our business and the start of a positive customer experience that will boost a customer's confidence in our service and product offerings. This position covers a multitude of duties and is very fast paced at times. This position must work in the Akron office 3 days per week. This is a bilingual in Spanish role. ESSENTIAL DUTIES AND RESPONSIBILITIES * Providing remote application and customer support to end-users of the cloud-based proprietary software. * Assisting users with error messages and notifying development of issues when necessary. * Instructing users on the proper use of the software via telephone, screenshare, and email. * Independently trouble shoot software to identify bugs and errors. * Following up with development and users to ensure each case is closed in a timely manner. * Meet department attendance requirements, including being prompt and available during scheduled shift. * Ability to meet multiple deadlines in a fast-paced environment. * Perform similar job-related duties and projects as assigned. * Support parent company's sales staff when questions or issues arise. * Learn and maintain familiarity with CMS compliance and protocol.