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  • Service Account Manager - West (Remote)

    Technology Service Professionals, Inc. 4.3company rating

    Remote job

    Remote, - 2026-01-13 We seek a Service Account Manager to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above-and-beyond service experience for every customer in the TSP family. SERVICE ACCOUNT MANAGERS AT TSP TYPICALLY HAVE THE FOLLOWING JOB RESPONSIBILITIES: * Own the overall customer service delivery relationship, orchestrating the customer experience in our largest and most strategic accounts * Responsible for service delivery of: inventory management, best practice guidance, support engagements, and customer training opportunities * Communicate service updates regarding support escalations, incident tracking, problem identification, root cause analyses, and issue resolution * Serve as customer advocate and effective conduit into various internal teams, including sales, support, engineering, product management, legal, finance, and executive leadership * Use executive-level communication skills to effectively manage stakeholder relationships * Establish yourself as a trusted advisor and subject matter expert through regular operational and strategic management reviews, including proactive risk analysis, deployments, migrations, capacity planning, and expansions * Accelerate customer's business priorities and operational objectives through analyses of environment, roadmap, and IT initiatives * Craft and deliver strategic customer experiences that increases customer contract value, customer satisfaction, and brand loyalty * Collaborate with internal account teams to identify new, customer-inspired opportunities and business solutions * Manage and coordinate Pure implementations within prescribed change control windows * Develop and maintain a deep understanding and knowledge of Pure's products and services * Participate in sales and services growth planning, technical and support escalation sessions, root cause analysis delivery, and customer training opportunities * Conduct quarterly on-site review and roadmap discussions THE IDEAL PERSON FOR THIS ROLE WILL HAVE EXPERIENCE SUCH AS: * Experience in a customer satisfaction/success-focused environment * Ability to influence cross-functionally and in a matrixed environment * Excellent collaboration, organization, project management, presentation, and problem-solving skills * Outstanding writing and verbal communication skills; including the ability to clearly articulate technical issues to technical/non-technical audiences, and explain business impact through reports and presentations to customer and Pure leadership * Demonstrated ability to handle critical issues, drive discussions, and present internal and customer issues at the executive level * Ability to manage multiple customers, projects, and tasks, with effective time management capabilities * Bachelor's degree and/or equivalent work experience is required * 5 + years experience in customer success, professional services, or similar roles preferred * Prior experience and knowledge of the storage or adjacent industry * ITIL, PMP, PMI, or Six Sigma certifications are a plus * Previous Salesforce/ServiceNow experience is a bonus ADDITIONAL INFORMATION ABOUT THIS ROLE: * Location: remote * Pay grade: 29 * View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits * Candidates must be authorized to work in the United States WE ARE TSP TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada. We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people. TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Back to Latest Job Openings
    $56k-87k yearly est. 1d ago
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  • Automation Specialist (Hybrid)

    Technology Service Professionals, Inc. 4.3company rating

    Remote or Virginia job

    Hybrid, Virginia - 2026-01-14 We are seeking an Automation Specialist to coordinate and complete the installation of Aura software at customer sites. AUTOMATION SPECIALISTS AT TSP TYPICALLY HAVE THE FOLLOWING JOB RESPONSIBILITIES: * Simultaneously manage multiple customer sites for Aura Upgrades * Coordinate all aspects of the pre-implementation process (verify site is ready for designated upgrade date) * Communicate all relevant set-up details to other internal departments in order to manage the project timeline * Set-up and configure tabletop machines to the customer's specifications. Configuration may include interfacing and networking the devices on the pharmacy's network * Document implementation details and open issues in order to inform Project Manager * Report weekly account status updates and identify obstacles or concerns that require resolution * Identify areas for improvement in the implementation process and recommend changes * Provide inside telephone support as needed * Coordinate conference calls for issue resolution if needed * Perform basic troubleshooting and report problems with quality, processes, equipment and materials * Technical skills and ability to troubleshoot, collect data and logs to support issue resolution a plus * Dependable and consistent attendance is critical for team performance and productivity THE IDEAL PERSON FOR THIS ROLE WILL HAVE EXPERIENCE SUCH AS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of 3+ years' customer support experience working in a training, project management, or implementation environment with integrated hardware and software products * Pharmacy and/or healthcare automation experience preferred * Experience with hardware and software troubleshooting, issue diagnosis and resolution management * Competent with Networking in a Microsoft Windows Environment, SQL Server * Basic SQL required * Experience in network, serial, XML and other data exchanges between interfaces * Strong team skills and the ability to work effectively with internal and external groups as part of various initiatives * Demonstrated expert knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, etc.) * Excellent organizational, interpersonal, time management and communication skills ADDITIONAL COMPETENCIES * Ability to work on multiple projects simultaneously * Attention to detail, ability to think independently to troubleshoot and solve problems * Ability to communicate professionally and clearly and to explain processes and functions in a way that is easily understood by others * Strong sense of ownership and solid follow-through skills; positive can-do attitude * Ability to work independently with minimal supervision * Ability to multi-task and feel comfortable working in a fast-paced, team environment LANGUAGE SKILLS * Ability to read, write, verbalize and comprehend instructions and correspondence at the highest levels in the English language * Ability to professionally respond to both internal and external communications; ability to effectively develop, write and orally discuss and/or present information to colleagues, management, and/or customers * Conflict resolution skills * Excellent interpersonal skills * Excellent verbal and customer service skills MATHEMATICAL SKILLS * Ability to calculate figures and amounts, such as discounts, sales projections, percentages and analysis required to develop business plans, estimates and projections REASONING ABILITY * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Ability to define problems, collect data, establish facts and draw valid conclusions CERTIFICATES, LICENSES AND REGISTRATIONS * CompTIA A+ or other technical certification desired * HIPAA Certification COMPUTER SKILLS * Strong Microsoft Windows administration skills, including networking set-up and issue resolution, dial-up, TCP/IP and other VPN administration * Experience within network, EDI, serial, XML, and other data exchanges via TCP/IP between interfaces * SQL Server or similar database administration experience desired * Knowledge of remote management tools * Demonstrated expert knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, etc.) * Familiarity with CRM systems preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * The employee will be required to use a computer for extended periods of time and talk on the phone * Specific vision abilities required by this job are close, distance, color and peripheral vision, depth perception and the ability to adjust focus * Healthcare facilities, long term care centers, clinics, and hospital settings HEALTH & SAFETY REQUIREMENTS This position requires employees to be up to date on the following vaccinations and tests prior to starting work: * Tetanus, Diphtheria and Pertussis (whooping cough) * Influenza (Flu) * Measles, Mumps, and Rubella (MMR) * Varicella (chicken pox) * TB Test * Covid-19 Proof of vaccination may be required as a condition of employment. ADDITIONAL INFORMATION ABOUT THIS ROLE: * Candidates will need to travel up to 50% to different locations within the state of Virginia * Must have reliable transportation, a valid driver's license, and auto insurance * Pay grade: 24 * View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits * Candidates must be authorized to work in the United States WE ARE TSP TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada. We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people. TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Back to Latest Job Openings
    $70k-93k yearly est. 1d ago
  • Entry Level Sales Development Representative - Atlanta, GA

    CMIT Solutions of Hartford & Stamford 3.0company rating

    Remote or Atlanta, GA job

    Job Title: Sales Development Representative (Remote, Part-Time) Job Description: Join CMIT Solutions of Atlanta Southern Crescent as a Part-Time Sales Development Representative and launch your career in sales-with the flexibility of remote work, a positive team culture, and clear paths for growth. This entry-level role is perfect for recent grads or career changers ready to break into the world of IT services sales. No technical work required-just bring energy, curiosity, and a willingness to learn. What You'll Do: Make 80-100 outbound calls per day to verified leads Set qualified first-time appointments that give our senior team the opportunity to close Use proven scripts and digital tools to create interest in our IT services Follow up consistently to build rapport and nurture conversations Track all activity in CRM systems to keep the pipeline moving Why You'll Love This Role: $15/hour base pay + performance bonuses for hitting weekly appointment goals Work from home with flexible part-time hours Training and coaching to grow your remote sales skills Build valuable experience in sales and business development while supporting real business growth Employee Discounts and potential for long-term advancement What We're Looking For: High energy and strong communication-must enjoy talking on the phone Curious and eager to learn about people and sales Basic desktop and software navigation skills Passion for tech, business growth, and helping others US citizenship required Our Culture: At CMIT Solutions, we lead with integrity, value collaboration, and support growth. Our fully remote team is built around communication, mutual respect, and accountability. You'll be supported with structured processes but given room to own your success. Hiring Process: Fast and candidate-focused: if you meet the qualifications, we will reach out to set up a time for a video interview.
    $15 hourly 60d+ ago
  • Sales and Account Administrator

    Teamlogic It, N. Milwaukee, Wi 3.5company rating

    Remote or Germantown, WI job

    Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance About TeamLogic IT TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability, security, and flexibility for their IT infrastructure. With more than 300 locations across North America and more than 1,500 technicians, thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and can help our clients leverage technology to their advantage. Our philosophy is simple we work with you the way wed want someone to work with us. TeamLogic IT has received a number of awards and recognitions in the franchise and managed services industries, and were proud of our reputation for exceptional customer service. Ready to join a leading MSP? Contact TeamLogic IT. Overview The Sales and Account Administrator plays a crucial role in supporting the sales and account management teams. This role involves assisting Account and Sales Managers with various pre-sales and post-sales activities for new and existing clients including opportunity management, quoting, lead research and follow-up, and building key presentation material. Additionally, the role requires active involvement in sales projects and marketing campaigns. All activities will be tracked in Autotask/Hubspot CRM to ensure we can measure success through appropriate dashboards. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities: Customer Account Management: Maintain and update customer records, ensuring accuracy and completeness. Sales Support: Assist the sales team with administrative tasks, including preparing sales reports, managing schedules, and coordinating meetings. Marketing Support: Assist the marketing team with campaign execution, including coordinating events, managing social media accounts, and creating marketing materials. Order Processing: Quote and process customer orders, ensuring timely and accurate fulfillment. Data Management: Maintain and analyze sales and marketing data to support decision-making and strategy development. Resource Coordination Customer Service: Provide excellent customer service by addressing customer inquiries and resolving issues promptly. Qualifications: Pursuing or holding an Associate's degree in Business Administration, Marketing, or related field; or equivalent work experience required. Strong organizational and time management skills. Excellent verbal and written communication skills. Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint) required. Ability to work independently and as part of a team. Attention to detail and accuracy. Experience with Hubspot CRM is a plus Flexible work from home options available.
    $29k-35k yearly est. 9d ago
  • Sales Development Manager

    Teamlogic It 3.5company rating

    Columbus, OH job

    Benefits: Competitive salary Bonus based on performance Paid time off Profit sharing Training & development Dental insurance Health insurance Vision insurance Join a Mission-Driven Team Making Technology Work for Main Street At TeamLogic IT, we believe technology should empower people , strengthen communities, and give small businesses and nonprofits the same advantages as big enterprises. We opened our Columbus office because we want to make a difference in our community-and that purpose still drives us today. If you're looking for a career where you can make an impact, grow into leadership, and be part of a team that truly lives its values , this role might be exactly what you're looking for. With strong growth, award‑winning performance, and a culture built around integrity, innovation, and continuous improvement, we offer far more than a sales job-we offer a meaningful career. Who We Are Founded in 2012, TeamLogic IT of Columbus has grown into one of the top-performing offices in a national network of 300+ locations. Nationally, the organization has been recognized as: Top 50 MSPs in the world MSP of the Year (Channel Futures) A leader in best practices, cybersecurity, and business continuity Locally, our office has earned: Rookie of the Year Franchise of the Year Top 15 Franchise Multi‑year Million Dollar Club awards Technician of the Year We focus on small businesses and nonprofits because they are the heartbeat of our community-creating jobs, fueling local economies, and making a difference in the lives of real people. Supporting them is personally fulfilling and strategically important: this is where innovation, grit, and growth happen. TeamLogic IT combines local ownership and relationships with nationwide resources, 1,500+ engineers, and 20+ years of best‑practice R&D. This means we deliver both personal service and enterprise‑level expertise that competitors simply can't match. What Makes Us Different Our team thrives on collaboration, accountability, and a genuine desire to help others succeed. We support employee growth, work‑life balance, professional development, and community involvement. This is a place where your work truly matters. What You'll Do As a Business Development Manager, you'll help expand TeamLogic IT's impact across Central Ohio by building relationships with small and midsized organizations that need a strategic technology partner. Responsibilities include: Identifying and closing new business opportunities with SMBs and nonprofits Engaging and qualifying inbound leads Prospecting creatively through phone, email, social media, and networking Using research to identify key contacts and decision makers Building trust through consultative, human‑centered conversations Documenting activities in our CRM and maintaining a clean pipeline Supporting outbound campaigns alongside marketing Setting quality appointments and preparing prospects for next steps Occasionally performing in‑person outreach to high‑value targets Every conversation is an opportunity to understand a business, remove friction, and help an organization thrive with better technology. You are not just selling IT-you're selling peace of mind, productivity, and partnership. What You Bring B2B sales experience (IT, technical, or MSP background is a plus) Strong track record of meeting or exceeding quotas Creative, persistent prospecting skills Ability to quickly build rapport and communicate clearly Confidence handling objections and closing deals Strong organization, follow‑through, and CRM discipline A growth mindset and entrepreneurial spirit Resilience, initiative, and a bias for action Desire to be part of a mission, not just a company College degree, preferred Soft skills matter deeply here-integrity, humility, and hunger are essential. What You'll Love About Working Here A culture that values your voice, your ideas, and your growth Clear advancement path, including potential leadership opportunities A workplace rooted in trust, accountability, and professionalism Continuous training and professional development Supportive, mission-driven leadership Ability to make a real impact on local businesses and nonprofits Competitive compensation including six‑figure potential You'll join a team where systems, structure, and people-first values remove chaos and help you win-professionally and personally. Ready to Make a Difference? If you want to join a company that rewards excellence, believes in doing things the right way, and is truly committed to helping both clients and employees thrive, we'd love to meet you. Compensation: $120,000.00 - $140,000.00 per year Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
    $120k-140k yearly Auto-Apply 3d ago
  • NetApp Storage Consultant (100% remote)

    Technology Service Professionals, Inc. 4.3company rating

    Remote job

    Remote, - 2025-12-15 We are seeking an experienced Consultant Resident Engineer to support a strategic customer initiative focused on automation, data integration, and the transition from OnCommand Insight (OCI) to Data Infrastructure Insights (DII). This role centers on reducing legacy dependencies, migrating stored procedures and logic, and building automated solutions that align with NetApp best practices. The ideal candidate is a hands-on automation engineer with strong scripting, API, and database skills-capable of developing new tooling from scratch and interpreting complex legacy components. AS A NETAPP STORAGE CONSULTANT, YOU CAN EXPECT TO HAVE THESE RESPONSIBILITIES: * Lead the migration of data logic, stored procedures, and operational workflows from OCI to DII, ensuring continuity and risk reduction during the transition * Analyze existing OCI components (including Perl-based logic and DB queries) to understand data models, dependencies, and gaps * Develop new automation, scripts, and integrations leveraging Python, PowerShell, SQL, REST APIs, and ONTAP automation * Build solutions to compensate for gaps in current DII capabilities, based on available documentation and requirements * Implement and support automation using Ansible, including ONTAP modules * Work with OCI and DII data models to design and execute efficient ETL workflows * Support data extraction, transformation, and loading processes using SQL and stored procedures * Collaborate with NetApp and customer teams, with minimal reliance on Flex automation teams * Contribute to solution design, documentation, and knowledge transfer as needed * Follow SDLC processes as applicable, though rigor may vary depending on project direction TO BE SUCCESSFUL, YOU'LL NEED EXPERIENCE SUCH AS: * Automation and Platform Expertise * Ansible Automation (advanced) * ONTAP Automation (API + Ansible modules) * OCI (OnCommand Insight) Scripting and Programming Python (expert level) PowerShell Perl (reading/understanding existing OCI code; optional but helpful) Linux (strong command-line proficiency) Data and API Skills SQL (ETL workflows, stored procedures, database logic) REST APIs, including OpenAPI standards and custom code development Strong understanding of SQL + OCI data models Ability to build integrations and automation solutions from scratch Migration and Integration Experience Demonstrated experience transitioning logic, workflows, or stored procedures between platforms Ability to analyze legacy systems and recreate functionality in new frameworks Strong problem-solving skills to address gaps in evolving platforms (DII) PREFFERED QUALIFICATIONS: * Experience with Perl for understanding legacy OCI components * Background with DII or related NetApp monitoring/analytics products * Familiarity with CI/CD or SDLC frameworks (although rigor for this effort may vary) * Who Thrives in This Role * Self-starters who can independently analyze complex systems * Engineers experienced in large-scale automation or product transitions * Strong communicators who can document and explain their work clearly * Individuals comfortable working in highly technical NetApp customer environments ADDITIONAL INFORMATION ABOUT THIS ROLE: * Location: 100% remote (East coast preferred; other U.S. locations considered with ability to work EST hours) * Engagement: Full-Time PS Resident - 18 months, with strong likelihood of renewal * Pay grade: 30 * View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits * Candidates must be authorized to work in the United States * This customer requires U.S. citizenship WE ARE TSP TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada. We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people. TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Back to Latest Job Openings
    $87k-114k yearly est. 34d ago
  • IT Support Specialist

    Teamlogic It of Mountain View 3.5company rating

    Remote or Mountain View, CA job

    Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Vision insurance About Us We are a rapidly growing Managed Service Provider (MSP) serving clients across Silicon Valley and beyond. Our team supports business customers with their IT infrastructure, cybersecurity, cloud services, and daily technical operations. We are committed to excellence, accountability, and delivering a superior client experience. Were looking for a motivated, intelligent, and reliable IT professional who may not have years of experience, but has the drive, aptitude, and customer service mindset to grow into a key technical role on our team. Who This Role Is Perfect For Someone early in their IT career looking for real-world experience and mentorship. A strong communicator with natural phone presence and customer service skills. A self-starter who takes initiative, follows through on tasks, and can work independently. Someone who is genuinely curious about technology and wants to build a long-term IT career. A person who is organized, trustworthy, and takes pride in their work. Key Responsibilities Serve as the first point of contact for client support requests (primarily via phone and ticketing system). Troubleshoot and resolve Level 1 technical issues including email, login/access issues, printers, workstation performance, connectivity, and basic Microsoft 365 administration. Document all work clearly and thoroughly within the ticketing system. Escalate issues as needed with complete and accurate documentation. Provide an exceptional customer service experience at every interaction. Proactively follow up on open issues to ensure timely resolution. Assist with user onboarding/offboarding, password resets, endpoint provisioning, and basic cybersecurity procedures. Required Skills & Attributes Excellent verbal communication and active listening skills. Strong problem-solving mindset with the ability to think logically and troubleshoot step-by-step. High degree of personal accountability and integrity. Ability to manage time effectively and remain productive without constant supervision. Comfortable working remotely in a focused and professional environment. Willingness to learn new technologies and follow established processes. Preferred (but Not Required) Experience Previous experience in a help desk, call center, or customer support role. Exposure to Microsoft 365, Windows OS troubleshooting, or basic networking concepts. Familiarity with ticketing systems or remote management tools. CompTIA A+, Network+, or similar certifications (or actively pursuing). What We Offer Competitive entry-level compensation with growth potential. Professional development and mentorship from senior engineers. Exposure to a wide range of technologies, clients, and real-world IT challenges. A supportive team culture built on trust, communication, and performance. Opportunity for advancement into Level 2 support, systems administration, or cybersecurity roles based on performance and initiative. Work Environment Remote role must be located within the United States. Standard business hours with occasional flexibility needed for client emergencies. Quiet, professional home office environment with reliable high-speed internet required. How to Stand Out In your application or introductory email, briefly describe a time you solved a technology-related problem (personal or professional), how you approached it, and what you learned from the experience. Flexible work from home options available.
    $44k-73k yearly est. 24d ago
  • Level II Systems Engineer

    Teamlogic It, Denver Tech Center, Co 3.5company rating

    Remote or Denver, CO job

    Job DescriptionBenefits: 401(k) matching Company parties Competitive salary Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Dental insurance Vision insurance Benefits/Perks Flexible Scheduling / Hybrid Environment Career Advancement Opportunities Competitive Compensation People First Culture Monthly on-call stipend Monthly home internet stipend Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, youll enjoy being part of TeamLogicIT. Our team exhibits a deep-seated need to expand boundaries, flex know-how, and resolve challenges with smart solutions. Thats a good thing since technology is always advancing, creating an environment thats fast-paced and dynamic. When you work for a local office, youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. Summary The Level 2 Systems Engineer role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the Systems Engineer will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. Systems Engineers are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. IT Technician II Responsibilities: Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Installing and configuring hardware and software components throughout various network infrastructure devices. Maintaining and monitoring all SOC applications for the client base to ensure all endpoints are protected. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Lead on management and implementation of all technology software stacks. Management and monitoring of all client Backup solutions. Establishing good relationships with all departments and colleagues. Ensuring company safety and security standards are met. Some network and server solution design and architecture. Assist with onboardings, projects, and updating documentation. IT Technician II Requirements: College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience. Exceptional written and oral communication skills. Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, Server 2019, Server 2022, and Mac OS. Experience writing proposals for technical solutions to fulfill business needs. Strong understanding of technology and business productivity systems. Active Directory knowledge and experience. Experience with UTM firewalls is a plus. Ninja RMM and Autotask PSA Experience Exceptional interpersonal skills, focusing on rapport building, listening, and questioning skills. Good problem-solving skills. Excellent customer service skills. Ability to work under moderate supervision. Awesome organizational skills and a multi-tasking master. Sales Engineering experience is a plus. Microsoft Server certification is preferred. Microsoft Desktop operating systems certification is preferred. Valid Driver's License and ability to drive to customer locations when required. CompTIA Net+ and/or CompTIA Security+ certifications are preferred. Flexible work from home options available.
    $87k-110k yearly est. 12d ago
  • BUSINESS DEVELOPMENT MANAGER - MANAGED SERVICES (Metro Atlanta)

    Teamlogic It 3.5company rating

    Remote or Atlanta, GA job

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Free uniforms Paid time off NOW HIRING: BUSINESS DEVELOPMENT MANAGER - MANAGED SERVICES (METRO ATLANTA) TeamLogicIT of Atlanta Metro Atlanta (Remote-Friendly) Full-Time About Us We are a fast-growing Managed Service Provider serving small to mid-sized businesses across Metro Atlanta and beyond. We are looking for a proven hunter who knows how to sell IT services to SMB leadership teams. Position Overview We're seeking a high-performing executive with a proven ability to generate leads and close new MSP contracts. The ideal candidate has 5+ years of direct MSP sales experience, a strong understanding of the technical landscape, and the ability to translate technical capabilities into clear business value. This is a “shark” role with the goal being new client acquisition. This role is hybrid remote-friendly, and candidates should reside in Metro Atlanta to support in-person meetings and local client development when needed as well as in-office meetings from time to time. Key Responsibilities · Drive new business growth through prospecting, lead generation, and outbound outreach.· Conduct discovery calls, technical needs assessments, and tailored solution presentations.· Build and maintain a strong pipeline of qualified opportunities.· Manage the full sales cycle-from initial contact to proposal delivery to signed agreement.· Collaborate closely with technical teams to ensure accurate scoping of services.· Represent the company professionally at networking events, client meetings, and virtual demos.· Meet or exceed monthly and quarterly revenue targets. Required Qualifications · Minimum 5 years of sales experience within a Managed Service Provider (MSP) environment-non-negotiable. 10 years of experience is preferred. · Demonstrated success generating leads and consistently closing deals.· Strong understanding of common MSP offerings (e.g., managed help desk, cloud services, cybersecurity, NOC/SOC, backup solutions).· Ability to communicate complex technical concepts in a clear, business-focused way.· Excellent relationship-building, negotiation, and follow-through skills.· Familiarity with tools such as PSA/CRM systems (Autotask, HubSpot, etc.).· Report metrics: calls/day, opps/week, closed-won MRR Preferred Qualifications · Existing network or book of business in Metro Atlanta.· Basic understanding of compliance frameworks (HIPAA, CMMC, SOC 2, PCI).· Experience selling to small and mid-market clients (SMBs).· Run/manage a structured sales process · Conduct discovery with CIOs, COOs, owners Compensation Plan · Base Salary: $65K· OTE: $130K (50/50 split between base and commission)· Monthly Commission Target: ~$5,400· Commission Rate: 10% of all project revenue (labor only) for opportunities you identify and that close within 3 months.· No cap on commissions; quarterly accelerators on commissions· Opportunity to influence strategy and shape a rapidly growing MSP. Benefits · Health coverage· Mileage· Cell Phone allowance· 401k with matching Military Veterans Encouraged to Apply We proudly welcome veterans and transitioning service members. Your leadership, discipline, and mission-focused mindset are valued here. Flexible work from home options available. Compensation: $120,000.00 - $180,000.00 per year Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
    $120k-180k yearly Auto-Apply 56d ago
  • Level I Technician

    Teamlogic It 3.5company rating

    Remote or Denver, CO job

    Benefits: 401(k) matching Company parties Competitive salary Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation People First Culture Company OverviewIf you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. SummaryThe IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. IT Technician I Responsibilities: Provide first contact support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Installing and configuring hardware and software components throughout various network infrastructure devices. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Establishing good relationships with all departments and colleagues. Ensuring company safety and security standards are met. IT Technician I Requirements: College diploma or university degree in the field of Computer Science and/or 2 years equivalent work experience. Exceptional written and oral communication skills. Experience with desktop operating systems including Windows 7, Windows 10, Windows 11, and Mac OS. Experience with server operating systems including Server 2008, Server 2012, Server 2016, and Server 2022 is a plus. Active Directory knowledge a plus' MSP Experience preferred NinjaOne RMM and Autotask PSA Experience preferred Valid Driver License and ability to drive to customer locations when required. Flexible work from home options available. Compensation: $39,000.00 - $45,000.00 per year Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
    $39k-45k yearly Auto-Apply 60d+ ago
  • Sales and Account Administrator

    Teamlogic It 3.5company rating

    Remote or Germantown, WI job

    Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability, security, and flexibility for their IT infrastructure. With more than 300 locations across North America and more than 1,500 technicians, thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and can help our clients leverage technology to their advantage. Our philosophy is simple - we work with you the way we'd want someone to work with us. TeamLogic IT has received a number of awards and recognitions in the franchise and managed services industries, and we're proud of our reputation for exceptional customer service. Ready to join a leading MSP? Contact TeamLogic IT. Overview The Sales and Account Administrator plays a crucial role in supporting the sales and account management teams. This role involves assisting Account and Sales Managers with various pre-sales and post-sales activities for new and existing clients including opportunity management, quoting, lead research and follow-up, and building key presentation material. Additionally, the role requires active involvement in sales projects and marketing campaigns. All activities will be tracked in Autotask/Hubspot CRM to ensure we can measure success through appropriate dashboards. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities: Customer Account Management: Maintain and update customer records, ensuring accuracy and completeness. Sales Support: Assist the sales team with administrative tasks, including preparing sales reports, managing schedules, and coordinating meetings. Marketing Support: Assist the marketing team with campaign execution, including coordinating events, managing social media accounts, and creating marketing materials. Order Processing: Quote and process customer orders, ensuring timely and accurate fulfillment. Data Management: Maintain and analyze sales and marketing data to support decision-making and strategy development. Resource Coordination Customer Service: Provide excellent customer service by addressing customer inquiries and resolving issues promptly. Qualifications: Pursuing or holding an Associate's degree in Business Administration, Marketing, or related field; or equivalent work experience required. Strong organizational and time management skills. Excellent verbal and written communication skills. Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint) required. Ability to work independently and as part of a team. Attention to detail and accuracy. Experience with Hubspot CRM is a plus Flexible work from home options available. Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
    $29k-35k yearly est. Auto-Apply 60d+ ago
  • MSP Level 3 Technician

    Teamlogic It, Richardson, Tx 3.5company rating

    Remote or Richardson, TX job

    Job DescriptionBenefits: Competitive salary Free uniforms Paid time off We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate will possess extensive technical knowledge, excellent problem-solving abilities, and a passion for delivering exceptional customer service in a dynamic IT environment. Responsibilities: Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures. System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards. Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations. Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery. Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date. Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality. Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities. Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed. Knowledge, Skills, & Qualifications: Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus. Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS). Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar. RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization. Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion. Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service. Adaptability & Team Collaboration: Ability to work in a fast-paced, evolving technology environment, continuously learning and contributing to a collaborative team culture. Work Environment This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines. Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients. Collaborative and supportive team culture. Benefits: Competitive salary Health and dental stipend Paid time off and holiday schedule Professional development opportunities and reimbursement for certifications Supportive and collaborative work environment Company Overview We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America. Flexible work from home options available.
    $93k-118k yearly est. 16d ago
  • Sales Manager

    Teamlogic It 3.5company rating

    Remote or Memphis, TN job

    Great Culture World Class Training Competitive Base Salary Uncapped Commissions Monthly Success Bonuses Medical Insurance (100% company paid) 401K Generous PTO SALES MANAGER Are you looking for a sales role that gives you the tools and freedom to manage your time and work life balance your way? Are you excited about the opportunity to develop your own sales pipeline, manage all aspects of the sales process to bring in business and drive your own financial results? Do you yearn for a balance of teamwork with individual autonomy and work that contributes to your clients' success? We have the job for you! Job Description: Are you a self-starter who thrives on opportunities to achieve your career goals? Are you ready to drive your financial future and work hard to increase your earnings without limit? Are you looking for a flexible, supportive environment where you can grow your skills through continuous learning and coaching? If so, we may have the job and company for you. Read on to learn more. In this role, you will sell IT services, especially desktop-as-a-service, cybersecurity and compliance, to the small business market in the Memphis area. You will consult with executives about their business issues and identify whether TeamLogic IT's suite of services and solutions can improve their business. You will manage the complete sales cycle from prospect identification through close. You will have access to ongoing world class training and coaching as well as to the President and Owner and their sales engineers to support you in the sales process. You'll spend the bulk of your time building relationships as a trusted advisor and selling in the field. But you'll also manage multiple sales cycles, keep sales process documentation, and manage all potential client contacts. Base compensation is competitive, with additional base comp for successful metrics in pipeline building, with unlimited upside potential in commissions as you bring deals across the finish line. And we provide 100% Company-paid health care as well as a 401(k) plan and 120 days of paid time off each year. You structure your time as you see fit to achieve your goals and work remotely as much as desired. TeamLogic IT Memphis is a locally owned managed service provider that specializes in security, compliance and cloud services. We are one of only 40 MSPs in the US and the only MSP in Memphis to hold CompTIA's Security + Trustmark, the only company in Memphis to hold the AICPA's Cybersecurity Advisor certification and we hold CompTIA's MSP Trustmark. Another superpower is our membership in nationwide network of 220 0ffices who employ over 80 computer engineers that manage over 762,000 server and workstations 24x7. TLIT, Inc. is recognized as the #1 MSP in the world in both 2020 and 2021. No other MSP in Memphis has the nationwide support capabilities, purchasing power, knowledge base and strategic channel partnerships TeamLogic IT - Memphis. Ready to join a powerful team making business safer more effective for small businesses of any kind? Your Accountabilities: Generate Appointments. Identify potential new clients through referral relationships, networking, associations, social media, seminars and education opportunities, and cold calling. Be a Key Player in Growing Our Business. Create effective sales strategies using our proven methodology and win new business with small companies who want to secure their data and operations and grow their technical capabilities. Executive Presence. Develop trusted relationships with executives while consulting with them on how we can help improve their business results. Speak their language of business, not tech, in helping them identify solutions to known (and unknown) issues. Collaboration. Work collaboratively with the owner and technical team to identify solutions to prospects' issues and create 5-star fans who will be happy to share how we helped protect and improve their bottom line. Success Criteria: Proven Sales Talent. You have a track record of winning clients, closing sales and managing a territory to meet or exceed expected revenue generation. Energetic Self-Starter. You can organize your workday and tasks to drive results. While welcoming coaching, you do not need to be micro-managed to expand and capitalize on your sales pipeline. You like being trusted to be accountable to achieve your own goals. Winner Mentality. You have a winner mentality ad are excited to be part of a small but mighty team. You look for ways to contribute to improving our business overall and helping other team members achieve their goals as they help you achieve yours. Win Win! Trusted Advisor. You believe in being of service and identifying ways in which our offerings can positively impact our clients' businesses. You are a clear and strong communicator with critical thinking and negotiation skills and a positive can-do attitude. Fast Learner. You love to learn new skills and knowledge to improve your effectiveness. The technology infrastructure world is fast-evolving and keeping up with trends and critical vulnerabilities will be key to your success. Preferred Credentials: Associates Degree or higher. Two or more years of successfully meeting a sales quota in a services or consultative sales role. Experience in technology or software sales. Our Values ground our work environment. We expect all team members to always demonstrate these behaviors in service to our clients and each other. PROFESSIONALISM: We are respectful and respectable. We deliver on our promises. OPTIMISM: We exude strength and belief in what we do. We are resilient in the face of adversity. PASSION: We have energy, enthusiasm, and passion for what we do. We are motivated by the awesome possibilities we see. GRATITUDE: We look for and choose to be aware of the good things around us. We appreciate the opportunity to make a positive difference in our customers' lives. CREATIVITY: We are driven by “how” and not “if.” We find solutions when none are apparent. We enjoy working in a culture that embodies these values and puts trust in every team member to work toward achieving our mission to Make Our Clients Successful with Talent, Technology and Outstanding Service! Want to be part of a team that is making a difference for our clients and providing an opportunity for every team member to achieve their potential? Apply today! TeamLogic IT - Memphis is an equal opportunity employer committed to providing team members with a work environment free of discrimination and harassment. All employment decisions are made based on business needs, job requirements and individual qualifications, without regard to any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, ancestry, age, marital status or protected veteran status and will not discriminate against anyone based on a disability. About: TeamLogic IT Memphis is a locally owned managed service provider that specializes in security, compliance and cloud services. We are one of only 40 MSPs in the US and the only MSP in Memphis to hold CompTIA's Security + Trustmark, the only company in Memphis to hold the AICPA's Cybersecurity Advisor certification and we hold CompTIA's MSP Trustmark. Another superpower is our membership in nationwide network of 220 o0ffices who employ over 80 computer engineers that manage over 762,000 server and workstations 24x7. TLIT, Inc. is recognized as the #1 MSP in the world in both 2020 and 2021. 5384 Poplar Ave Suite 442 Memphis, TN 38119 MAIN: ************ WEBSITE: ***************************************** Hide Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
    $85k-119k yearly est. Auto-Apply 60d+ ago
  • Level II Systems Engineer

    Teamlogic It 3.5company rating

    Remote or Denver, CO job

    Benefits: 401(k) matching Company parties Competitive salary Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Dental insurance Vision insurance Benefits/Perks Flexible Scheduling / Hybrid Environment Career Advancement Opportunities Competitive Compensation People First Culture Monthly on-call stipend Monthly home internet stipend Company OverviewIf you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogicIT. Our team exhibits a deep-seated need to expand boundaries, flex know-how, and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. SummaryThe Level 2 Systems Engineer role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the Systems Engineer will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.Systems Engineers are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. IT Technician II Responsibilities: Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Installing and configuring hardware and software components throughout various network infrastructure devices. Maintaining and monitoring all SOC applications for the client base to ensure all endpoints are protected. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Lead on management and implementation of all technology software stacks. Management and monitoring of all client Backup solutions. Establishing good relationships with all departments and colleagues. Ensuring company safety and security standards are met. Some network and server solution design and architecture. Assist with onboardings, projects, and updating documentation. IT Technician II Requirements: College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience. Exceptional written and oral communication skills. Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, Server 2019, Server 2022, and Mac OS. Experience writing proposals for technical solutions to fulfill business needs. Strong understanding of technology and business productivity systems. Active Directory knowledge and experience. Experience with UTM firewalls is a plus. Ninja RMM and Autotask PSA Experience Exceptional interpersonal skills, focusing on rapport building, listening, and questioning skills. Good problem-solving skills. Excellent customer service skills. Ability to work under moderate supervision. Awesome organizational skills and a multi-tasking master. Sales Engineering experience is a plus. Microsoft Server certification is preferred. Microsoft Desktop operating systems certification is preferred. Valid Driver's License and ability to drive to customer locations when required. CompTIA Net+ and/or CompTIA Security+ certifications are preferred. Flexible work from home options available. Compensation: $50,000.00 - $75,000.00 per year Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
    $50k-75k yearly Auto-Apply 60d+ ago
  • BUSINESS DEVELOPMENT MANAGER MANAGED SERVICES (Metro Atlanta)

    Teamlogic It, Atlanta, Ga 3.5company rating

    Remote or Atlanta, GA job

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Free uniforms Paid time off NOW HIRING: BUSINESS DEVELOPMENT MANAGER MANAGED SERVICES (METRO ATLANTA) TeamLogicIT of Atlanta Metro Atlanta (Remote-Friendly) Full-Time About Us We are a fast-growing Managed Service Provider serving small to mid-sized businesses across Metro Atlanta and beyond. We are looking for a proven hunter who knows how to sell IT services to SMB leadership teams. Position Overview Were seeking a high-performing executive with a proven ability to generate leads and close new MSP contracts. The ideal candidate has 5+ years of direct MSP sales experience, a strong understanding of the technical landscape, and the ability to translate technical capabilities into clear business value. This is a shark role with the goal being new client acquisition. This role is hybrid remote-friendly, and candidates should reside in Metro Atlanta to support in-person meetings and local client development when needed as well as in-office meetings from time to time. Key Responsibilities Drive new business growth through prospecting, lead generation, and outbound outreach. Conduct discovery calls, technical needs assessments, and tailored solution presentations. Build and maintain a strong pipeline of qualified opportunities. Manage the full sales cyclefrom initial contact to proposal delivery to signed agreement. Collaborate closely with technical teams to ensure accurate scoping of services. Represent the company professionally at networking events, client meetings, and virtual demos. Meet or exceed monthly and quarterly revenue targets. Required Qualifications Minimum 5 years of sales experience within a Managed Service Provider (MSP) environmentnon-negotiable. 10 years of experience is preferred. Demonstrated success generating leads and consistently closing deals. Strong understanding of common MSP offerings (e.g., managed help desk, cloud services, cybersecurity, NOC/SOC, backup solutions). Ability to communicate complex technical concepts in a clear, business-focused way. Excellent relationship-building, negotiation, and follow-through skills. Familiarity with tools such as PSA/CRM systems (Autotask, HubSpot, etc.). Report metrics: calls/day, opps/week, closed-won MRR Preferred Qualifications Existing network or book of business in Metro Atlanta. Basic understanding of compliance frameworks (HIPAA, CMMC, SOC 2, PCI). Experience selling to small and mid-market clients (SMBs). Run/manage a structured sales process Conduct discovery with CIOs, COOs, owners Compensation Plan Base Salary: $65K OTE: $130K (50/50 split between base and commission) Monthly Commission Target: ~$5,400 Commission Rate: 10% of all project revenue (labor only) for opportunities you identify and that close within 3 months. No cap on commissions; quarterly accelerators on commissions Opportunity to influence strategy and shape a rapidly growing MSP. Benefits Health coverage Mileage Cell Phone allowance 401k with matching Military Veterans Encouraged to Apply We proudly welcome veterans and transitioning service members. Your leadership, discipline, and mission-focused mindset are valued here. Flexible work from home options available.
    $65k-130k yearly 26d ago
  • IT Support Associate

    CMIT Solutions of Hartford & Stamford 3.0company rating

    Remote or Stamford, CT job

    Join CMIT Solutions of Hartford & Stamford as a Part Time IT Support Associate and embark on an exciting journey to enhance your IT expertise. This role offers you the unique opportunity to work from the comfort of your home, allowing for a flexible schedule that empowers you to balance your professional and personal life. With a pay rate ranging from $18 to $30 per hour, this position is ideal for IT professionals looking to upskill or those looking to transition into the tech field. You'll be part of a collaborative vibrant team that values problem-solving and customer-centricity, enabling you to grow and develop your skills in a supportive environment. Don't miss the chance to work in a dynamic culture based in Stamford, CT, that prioritizes high performance and innovation. Take the first step towards a fulfilling career in IT today! A little about us CMIT Solutions of Stamford: At the heart of our work culture is a strong commitment to collaboration. We believe that success is built through teamwork, mutual support, and a shared vision. As a forward-thinking company focused on long-term growth, we're constantly seeking innovative ways to improve and evolve. Our detail-oriented and organized approach ensures that every project is thoughtfully planned and flawlessly executed. This structure enables us to work efficiently, deliver exceptional results, and consistently exceed expectations. When you join our team, you become part of a welcoming, inclusive community where your contributions are truly valued, and your personal and professional growth is actively supported. We take pride in fostering a positive environment where everyone feels respected, appreciated, and empowered to thrive. We are looking for a curious, motivated, and tech-savvy individual who thrives in a self-paced environment and is excited to learn, research, connect with others, and help drive business growth using AI and digital tools. What it's like to be An IT Support Associate at IT Support Associate As a IT Support Associate at CMIT Solutions of Hartford & Stamford, your day begins with an engaging 8am team meeting that sets the stage for the day. You'll collaborate with skilled colleagues to tackle our clients' IT challenges and positioning yourself as their trusted hero. This role offers the chance to deepen your knowledge of emerging technologies while managing your tasks through diligent ticket updates-an essential part of our commitment to excellence. With the flexibility to work from home or visit client sites, you can maintain a healthy work-life balance. Each day presents exciting opportunities to solve complex problems, enhancing both your skills and the success of our clients. Join us and thrive in a customer-centric, energetic work culture that values collaboration and innovation. Requirements for this IT Support Associate job To excel as a technical specialist at CMIT Solutions of Hartford & Stamford, a diverse set of technical skills is essential. Proficiency in Windows 10 and Windows 11, as well as MACOS, ensures you can navigate various operating systems effectively. Familiarity with M365 enhances your ability to support cloud technologies and streamline client communications. A basic understanding of networking and server concepts is crucial for resolving connectivity issues and managing infrastructure efficiently. Competence in equipment installation and wire management plays a significant role in maintaining a well-organized IT area. Additionally, cabling skills such as ethernet terminations are vital for ensuring reliable network performance. Your ability to leverage these tools and techniques will be key to addressing IT challenges and delivering exceptional service to our clients. Join us to apply your skills in a dynamic environment that values innovation and collaboration. Knowledge and skills required for the position are: Windows 10 Windows 11 MACOS Microsoft 365 Cloud technologies networking concepts equipment installation Co-Pilot or ChatGPT Get started with our team! We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today! #stamford #connecticut #remote #flexible #AI #artificial Intelligence #Microsoft #growth
    $18-30 hourly 60d+ ago
  • Automation Specialist (Hybrid)

    Technology Service Professionals, Inc. 4.3company rating

    Remote or Colorado job

    Hybrid, Colorado - 2026-01-14 We are seeking an Automation Specialist to coordinate and complete the installation of Aura software at customer sites. AUTOMATION SPECIALISTS AT TSP TYPICALLY HAVE THE FOLLOWING JOB RESPONSIBILITIES: * Simultaneously manage multiple customer sites for Aura Upgrades * Coordinate all aspects of the pre-implementation process (verify site is ready for designated upgrade date) * Communicate all relevant set-up details to other internal departments in order to manage the project timeline * Set-up and configure tabletop machines to the customer's specifications. Configuration may include interfacing and networking the devices on the pharmacy's network * Document implementation details and open issues in order to inform Project Manager * Report weekly account status updates and identify obstacles or concerns that require resolution * Identify areas for improvement in the implementation process and recommend changes * Provide inside telephone support as needed * Coordinate conference calls for issue resolution if needed * Perform basic troubleshooting and report problems with quality, processes, equipment and materials * Technical skills and ability to troubleshoot, collect data and logs to support issue resolution a plus * Dependable and consistent attendance is critical for team performance and productivity THE IDEAL PERSON FOR THIS ROLE WILL HAVE EXPERIENCE SUCH AS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of 3+ years' customer support experience working in a training, project management, or implementation environment with integrated hardware and software products * Pharmacy and/or healthcare automation experience preferred * Experience with hardware and software troubleshooting, issue diagnosis and resolution management * Competent with Networking in a Microsoft Windows Environment, SQL Server * Basic SQL required * Experience in network, serial, XML and other data exchanges between interfaces * Strong team skills and the ability to work effectively with internal and external groups as part of various initiatives * Demonstrated expert knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, etc.) * Excellent organizational, interpersonal, time management and communication skills ADDITIONAL COMPETENCIES * Ability to work on multiple projects simultaneously * Attention to detail, ability to think independently to troubleshoot and solve problems * Ability to communicate professionally and clearly and to explain processes and functions in a way that is easily understood by others * Strong sense of ownership and solid follow-through skills; positive can-do attitude * Ability to work independently with minimal supervision * Ability to multi-task and feel comfortable working in a fast-paced, team environment LANGUAGE SKILLS * Ability to read, write, verbalize and comprehend instructions and correspondence at the highest levels in the English language * Ability to professionally respond to both internal and external communications; ability to effectively develop, write and orally discuss and/or present information to colleagues, management, and/or customers * Conflict resolution skills * Excellent interpersonal skills * Excellent verbal and customer service skills MATHEMATICAL SKILLS * Ability to calculate figures and amounts, such as discounts, sales projections, percentages and analysis required to develop business plans, estimates and projections REASONING ABILITY * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Ability to define problems, collect data, establish facts and draw valid conclusions CERTIFICATES, LICENSES AND REGISTRATIONS * CompTIA A+ or other technical certification desired * HIPAA Certification COMPUTER SKILLS * Strong Microsoft Windows administration skills, including networking set-up and issue resolution, dial-up, TCP/IP and other VPN administration * Experience within network, EDI, serial, XML, and other data exchanges via TCP/IP between interfaces * SQL Server or similar database administration experience desired * Knowledge of remote management tools * Demonstrated expert knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, etc.) * Familiarity with CRM systems preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * The employee will be required to use a computer for extended periods of time and talk on the phone * Specific vision abilities required by this job are close, distance, color and peripheral vision, depth perception and the ability to adjust focus * Healthcare facilities, long term care centers, clinics, and hospital settings HEALTH & SAFETY REQUIREMENTS This position requires employees to be up to date on the following vaccinations and tests prior to starting work: * Tetanus, Diphtheria and Pertussis (whooping cough) * Influenza (Flu) * Measles, Mumps, and Rubella (MMR) * Varicella (chicken pox) * TB Test * Covid-19 Proof of vaccination may be required as a condition of employment. ADDITIONAL INFORMATION ABOUT THIS ROLE: * Candidates will need to travel up to 50% to different locations within Colorado * Must have reliable transportation, a valid driver's license, and auto insurance * Pay grade: 24 * View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits * Candidates must be authorized to work in the United States WE ARE TSP TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada. We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people. TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Back to Latest Job Openings
    $62k-84k yearly est. 32d ago
  • Sales Development Manager

    Teamlogic It, Columbus, Oh 3.5company rating

    Columbus, OH job

    Job DescriptionBenefits: Competitive salary Bonus based on performance Paid time off Profit sharing Training & development Dental insurance Health insurance Vision insurance Join a Mission-Driven Team Making Technology Work for Main Street At TeamLogic IT, we believe technology should empower people , strengthen communities, and give small businesses and nonprofits the same advantages as big enterprises. We opened our Columbus office because we want to make a difference in our communityand that purpose still drives us today. If youre looking for a career where you can make an impact, grow into leadership, and be part of a team that truly lives its values , this role might be exactly what youre looking for. With strong growth, awardwinning performance, and a culture built around integrity, innovation, and continuous improvement, we offer far more than a sales jobwe offer a meaningful career. Who We Are Founded in 2012, TeamLogic IT of Columbus has grown into one of the top-performing offices in a national network of 300+ locations. Nationally, the organization has been recognized as: Top 50 MSPs in the world MSP of the Year (Channel Futures) A leader in best practices, cybersecurity, and business continuity Locally, our office has earned: Rookie of the Year Franchise of the Year Top 15 Franchise Multiyear Million Dollar Club awards Technician of the Year We focus on small businesses and nonprofits because they are the heartbeat of our communitycreating jobs, fueling local economies, and making a difference in the lives of real people. Supporting them is personally fulfilling and strategically important: this is where innovation, grit, and growth happen. TeamLogic IT combines local ownership and relationships with nationwide resources, 1,500+ engineers, and 20+ years of bestpractice R&D. This means we deliver both personal service and enterpriselevel expertise that competitors simply cant match. What Makes Us Different Our team thrives on collaboration, accountability, and a genuine desire to help others succeed. We support employee growth, worklife balance, professional development, and community involvement. This is a place where your work truly matters. What Youll Do As a Business Development Manager, youll help expand TeamLogic ITs impact across Central Ohio by building relationships with small and midsized organizations that need a strategic technology partner. Responsibilities include: Identifying and closing new business opportunities with SMBs and nonprofits Engaging and qualifying inbound leads Prospecting creatively through phone, email, social media, and networking Using research to identify key contacts and decision makers Building trust through consultative, humancentered conversations Documenting activities in our CRM and maintaining a clean pipeline Supporting outbound campaigns alongside marketing Setting quality appointments and preparing prospects for next steps Occasionally performing inperson outreach to highvalue targets Every conversation is an opportunity to understand a business, remove friction, and help an organization thrive with better technology. You are not just selling ITyoure selling peace of mind, productivity, and partnership. What You Bring B2B sales experience (IT, technical, or MSP background is a plus) Strong track record of meeting or exceeding quotas Creative, persistent prospecting skills Ability to quickly build rapport and communicate clearly Confidence handling objections and closing deals Strong organization, followthrough, and CRM discipline A growth mindset and entrepreneurial spirit Resilience, initiative, and a bias for action Desire to be part of a mission, not just a company College degree, preferred Soft skills matter deeply hereintegrity, humility, and hunger are essential. What Youll Love About Working Here A culture that values your voice, your ideas, and your growth Clear advancement path, including potential leadership opportunities A workplace rooted in trust, accountability, and professionalism Continuous training and professional development Supportive, mission-driven leadership Ability to make a real impact on local businesses and nonprofits Competitive compensation including sixfigure potential Youll join a team where systems, structure, and people-first values remove chaos and help you winprofessionally and personally. Ready to Make a Difference? If you want to join a company that rewards excellence, believes in doing things the right way, and is truly committed to helping both clients and employees thrive, wed love to meet you.
    $95k-132k yearly est. 13d ago
  • Level I Technician

    Teamlogic It, Denver Tech Center, Co 3.5company rating

    Remote or Denver, CO job

    Job DescriptionBenefits: 401(k) matching Company parties Competitive salary Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation People First Culture Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing, creating an environment thats fast-paced and dynamic. When you work for a local office, youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. Summary The IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. IT Technician I Responsibilities: Provide first contact support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Installing and configuring hardware and software components throughout various network infrastructure devices. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Establishing good relationships with all departments and colleagues. Ensuring company safety and security standards are met. IT Technician I Requirements: College diploma or university degree in the field of Computer Science and/or 2 years equivalent work experience. Exceptional written and oral communication skills. Experience with desktop operating systems including Windows 7, Windows 10, Windows 11, and Mac OS. Experience with server operating systems including Server 2008, Server 2012, Server 2016, and Server 2022 is a plus. Active Directory knowledge a plus' MSP Experience preferred NinjaOne RMM and Autotask PSA Experience preferred Valid Driver License and ability to drive to customer locations when required. Flexible work from home options available.
    $34k-38k yearly est. 12d ago
  • MSP Level 3 Technician

    Teamlogic It 3.5company rating

    Remote or Richardson, TX job

    Benefits: Competitive salary Free uniforms Paid time off We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate will possess extensive technical knowledge, excellent problem-solving abilities, and a passion for delivering exceptional customer service in a dynamic IT environment. Responsibilities: Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures. System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards. Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations. Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery. Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date. Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality. Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities. Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed. Knowledge, Skills, & Qualifications: Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus. Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS). Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar. RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization. Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion. Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service. Adaptability & Team Collaboration: Ability to work in a fast-paced, evolving technology environment, continuously learning and contributing to a collaborative team culture. Work Environment This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines. Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients. Collaborative and supportive team culture. Benefits: Competitive salary Health and dental stipend Paid time off and holiday schedule Professional development opportunities and reimbursement for certifications Supportive and collaborative work environment Company Overview We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America. Flexible work from home options available. Compensation: $70,000.00 - $90,000.00 per year Our growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First Culture Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
    $70k-90k yearly Auto-Apply 46d ago

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