Content writer jobs in Indiana

Benefits: * Aggressive Competitive Wages * Opportunities to help people in times of need * Paid Training * Opportunity for advancement * 401(k) matching * Health insurance * Paid time off * Training & development With a 'One Team' mentality, manage contents crews and job assignments as assigned while following PuroClean production guidelines. The Contents Manager plays a crucial role in assessing, documenting, and restoring damaged personal property in homes and businesses. Keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files, and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Contents Managers take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service, which sets them apart from our competitors in the industry. Responsibilities * Conduct thorough inspections of damaged contents and personal property in residential and commercial settings. * Document the condition of items, catalog them, and photograph them as necessary for insurance claims and restoration purposes. * Safely and efficiently pack, transport, and store contents, ensuring proper care and handling of valuable and sentimental items. * Utilize appropriate cleaning and restoration techniques to restore items to their pre-loss condition, including cleaning, deodorizing, and repairing as needed. * Maintain accurate records and documentation of all work performed, ensuring compliance with company and industry standards. * Collaborate with the restoration team to ensure a seamless and efficient restoration process. * Follow safety protocols and guidelines to ensure a safe working environment for yourself and your colleagues. Qualifications * Ability to identify areas of opportunity among teammates, coaching for growth * Strength in team building and establishing lasting relationships with clients and teammates * High school diploma or equivalent. * Previous experience in content restoration, cleaning, or a related field is a plus. * Strong attention to detail, organizational, excellent communication, and customer service skills. * Ability to lift and move heavy objects, as this role involves physical labor. * Willingness to work in various environments, including properties damaged by fire, water, or other disasters. * Valid driver's license and a reliable transportation method. * Willingness to work flexible hours, including evenings and weekends, as needed. * A commitment to professionalism, integrity, and empathy when dealing with clients' personal belongings. Company Overview PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazards, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Role: Slalom Flex (Project Based) - UX Content Writer Who You'll Work With Our teams help organizations of all kinds redefine what's possible, give shape to the future-and get there. We focus on high-impact projects, meeting our clients where they are to uncover business needs and deliver results. Our teams go beyond the expected to help clients move confidently through ambiguity and risk and drive more transformative outcomes. The UX Content Writer will work closely with client and Slalom team members. The position emphasizes UX product content rather than marketing, ensuring clarity, consistency, and accessibility across customer-facing communications. What You'll Do * Content Editing & Approval * Review and approve communications from change management teams for accuracy and tone * Knowledge Management * Identify gaps and create knowledge articles to support customer actions * Brand Voice & Standards * Maintain and evolve the client's tone and voice using established UX writing guidelines * Help set new standards for UX content across digital platforms * Customer-Facing Communications * Ensure all communications that require customer action are clear, actionable, and aligned with UX principles * Collaboration with UX Designers * Partner with designers to create templates, define copy hierarchy, and optimize user flows * Accessibility Compliance * Apply WCAG 2.1 standards to ensure digital accessibility in all content * Content Types * Notification banners, action prompts, and other UX content that guides customer decisions (distinct from marketing content) What You'll Bring * Exceptional communication skills * Proven experience in UX writing, content strategy, or copy editing for digital products * Strong understanding of UX principles, content hierarchy, and customer-centric communication * Familiarity with WCAG 2.1 accessibility standards * Ability to collaborate effectively with designers, product managers, and change management teams * Exceptional attention to detail and consistency in tone and voice * Experience in setting content standards and guidelines * Knowledge of enterprise-level digital platforms and customer engagement strategies * Strong editing and proofreading skills with a focus on clarity and usability * Passion for emerging technologies and platform innovation * Self-starter, driven to work independently and with a team * Consulting experience preferred About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position, the hourly pay range is $45 to $53/HR depending on experience. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The hourly pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal-opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis through December 19, 2025

Benefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Vision insurance About Us At 24 Hour Flood Pros, we specialize in water and fire mitigation support services, including expert contents packout, odor removal, and smoke/soot cleaning. As a trusted name in disaster recovery, we're committed to restoring not only homes-but peace of mind. Through advanced techniques, detail-driven documentation, and compassionate service, we ensure that each customer's property is handled with the highest standard of care and professionalism. We are seeking a Mitigation Contents Manager to lead our contents division. This leadership role is ideal for someone with experience in restoration or logistics who thrives on organization, accountability, and customer service. You will oversee the full lifecycle of personal property handling-from on-site packouts through warehouse management to final delivery-on residential and commercial water/fire loss jobs. Key Responsibilities • Team Leadership Supervise and mentor a team of Content Technicians, ensuring consistent training, performance, and adherence to protocols. Lead by example with professionalism and care. • Inventory & Documentation Oversee thorough inventory of all affected contents using industry tools (e.g., Encircle, DASH, Moisture Mapper). Ensure detailed documentation, tagging, photo logs, and chain of custody compliance. • Packout Oversight Direct safe handling, packing, wrapping, and labeling of items for transport. Ensure that all personal property is treated with respect and attention to avoid damage or loss. • Customer Communication Serve as the primary contents liaison for homeowners, property managers, and insurance adjusters. Provide updates, resolve concerns, and maintain transparency throughout the process. • Warehouse & Logistics Management Oversee intake, vaulting, storage organization, and digital tracking within the warehouse. Maintain order, cleanliness, and separation of cleaned vs. contaminated items. • Return Coordination Manage the re-delivery and unpacking of contents, ensuring items are returned in proper condition, accurately inventoried, and with customer satisfaction. • Safety & Compliance Enforce OSHA and IICRC safety standards for team operations. Ensure PPE usage, safe lifting, and contamination precautions are followed at all times. • Hands-On Support Willingness to assist physically when needed-especially on larger moves, complex jobs, or training days. Must be capable of lifting up to 70 pounds as needed. Qualifications • Prior leadership or supervisor experience in restoration, moving/logistics, or warehouse management (preferred). • Experience with packouts, property handling, or insurance restoration (strongly preferred). • Excellent communication skills-both verbal and written-with a focus on empathy and professionalism. • Strong organizational skills and attention to detail. • Familiarity with digital documentation and inventory apps is a plus. • Ability to prioritize and multitask under pressure. • Commitment to safety, punctuality, and high standards. • Clean driving record and ability to pass background check. • Full-time availability, with flexibility to work occasional weekends or after-hours during emergency situations. Compensation: $55,000.00 - $80,000.00 per year EMERGENCY WATER & FLOOD RESTORATION CAREERS About 24 Hour Flood Pros™ Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team. Dedicated Team Members We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.

Gray Media, or Gray, is a multimedia company headquartered in Atlanta, Georgia, formally known as Gray Television, Inc. The company is the nation's largest owner of top-rated local television stations and digital assets serving 113 television markets that collectively reach approximately 36 percent of US television households. The portfolio includes 77 markets with the top-rated television station and 100 markets with the first and/or second-highest-rated television station, as well as the largest Telemundo Affiliate group with 43 markets totaling nearly 1.5 million Hispanic TV Households. The company also owns Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Gray's additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios. About WNDU: WNDU is the “This is Home” station in Michiana, and we live that brand every day. Our station has a positive, team-oriented culture that we cherish. We are located on the beautiful campus of The University of Notre Dame. WNDU is in an ideal location, close to Chicago and Indianapoli,s and just 30 minutes from Lake Michigan. The South Bend area is a thriving destination for first-rate education, sports, arts, and entertainment. Joining the WNDU team is an opportunity to grow your career by working in a positive and energetic environment. Job Summary/Description: WNDU 16 News, the NBC affiliate serving Northern Indiana and Southern Michigan, is looking for an experienced Digital Content Manager to lead daily operations on web, mobile, social, and digital programming, including Podcasts and OTT desk. We are looking for an aggressive leader who will assert his or her voice across all parts of the newsroom, representing all things digital at all times. We need someone who will think big and act urgently, a leader who is comfortable with coaching. You will be a member of the news management team, work with other department managers on major station initiatives, and be a liaison with Gray Digital Media to ensure our newsroom is adopting corporate resources and best practices, and is a leader within the company and our industry. Duties/Responsibilities include, but are not limited to: - Works with News Director and Multimedia Sales Manager on strategic vision for digital department and platforms, including WNDU.com, WNDU's social media accounts, and Digital channels - Oversee and successfully expand our Digital news Desk, social media content, Podcasts, and OTT desk - Analyzes data/analytics to improve station success on all platforms - Contributes to digital content by writing web stories daily - Develop daily digital coverage plans and special content plans - Administrative duties such as weekly scheduling and training new employees - Assist in training and providing valuable feedback for the news team - Cross-departmental collaboration and willingness to work in a team environment Qualifications/Requirements: - Bachelor's Degree in journalism, broadcast media, or related field - Minimum three years of experience in television news - Previous experience in the digital field required - High-level understanding of journalistic ethics - Ability to adjust and excel while working a flexible schedule If you feel you're qualified and want to work with a great group of people, go to *************************************** , you may type in the job title, station call letters, or click on "apply now", upload your resume, cover letter, and references (Current employees who are interested in this position can apply through the Gray-TV UltiPro self-service portal ) WNDU-TV/Gray Media is a drug-free company Additional Info: Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray's employees to perform their job duties may result in discipline up to and including discharge.

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your mission will be to support the execution of the strategy, the standards, the goals for Procurement's tools and / or processes, the global Procurement digital transformation. Within the Procurement - Digital Transformation & Process Efficiency department, you'll be involved in the implementation of a digitalization plan for the purchasing function. We'll look to you for: * The Content Management Specialist has the responsibility to implement the Indirect Sourcing commodity strategy in Ariba Buying module, for a defined scope: Countries x Commodities leveraging Supplier enablement in Ariba , Implementation of Catalog, Contracts and Tactical Sourcing, in order to achieve digital adoption targets * Responsibilities include Performing Spend analysis, suggesting improvements on digital buying channels (Catalog, contract & Tactical sourcing)and ensuring the implementation with Procurement stakeholders, Catalog quality management. * Accountable for his/her scope: * To have strong governance to showcase the Digital adoption status, potential opportunities to improve the digital adoption, follow up rigorously & support on the implementation of identified opportunities. * To implement and maintain the adequate coverage of operational needs, by implementing new catalogs/ Tactical sourcing, addition of new items in the catalog * To ensure content availability & quality (Image/Description/UNSPSC) on a day-to-day basis * To achieve Digital Adoption targets in his/her scope (globally & regionally) * Responsible for increasing the usage in his/her scope by leading appropriate initiatives: Communication/Creating awareness on existing digital buying channel, Training Supplier on Catalog Quality, collaborating with Key Users /Regional Business process owners and Procurement community(Global Shared Services/Local/Global) All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: * Business Administration, Supply Chain, Purchasing and/or Engineering school; * Relevant experience in procurement processes & Data Analytics and driving implementation of digital buying options/E-business * Fluent English with international mindset * Ariba Catalogs & Contracts implementation , Working on Share Point * Excel with Macro * Capacity to transmit, coach and train others * Focused on continuous improvement & efficiency * Good presentation and editorial skills * Influencing stakeholders You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Important to note As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone. Job Type:Experienced Job Segment: Supply Chain, Sharepoint, Procurement, Supply, Operations, Technology Apply now " Apply now * Apply Now * Start apply with LinkedIn Start Please wait...

The Senior Content Producer is the voice of USA Track and Field. The person in this role drives the strategy that drive excitement and engagement in track and field and its athletes at all levels of the sport. The senior content producer is responsible for the creation of all photography, digital video and audio content utilized and distributed on USA Track & Field print, online and in-person entertainment properties. This role leads all strategic planning and execution from ideation to production of content including but not limited to social media photos and videos for all platforms, podcasts, sponsor deliverables and in-venue production elements for competitions and other events. DUTIES AND RESPONSIBILITIES: · Lead content ideation across all projects including recording technologies, editing strategies, and deliverables · Manage resources (equipment and personnel) for content creation, securing the right technology and talent needed for project completion · Develop coverage strategies for event coverage across LDR, MUT, XC, and TF ensuring adequate coverage for various stakeholder groups · Direct the capture of creative content including but not limited to meet highlights, social-first iPhone content, Mic'd Up features and athlete-driven projects · Photograph all world events and provide video coverage where broadcast rights allow · Produce and record podcasts · Edit all collected content on-site for real time coverage, weekly podcasts, long form video content for YouTube and in stadium use · Create short form content for Instagram, stories, Facebook, Twitter, LinkedIn, and TikTok · Edit photos for event coverage and graphic use · Ensure proper storage, transport and maintenance of audio, video, and photo equipment · Digital file organizing, archiving, and distribution · Extensive travel for international and domestic events QUALIFICATIONS: A bachelor's degree in the area of broadcast journalism, video production or equivalent certifications · At least 1-3 years of experience developing coverage of the Olympic sports movement. A working knowledge of USATF programs and track and field at all levels is a significant plus Exceptional video capture and editing skills with the ability to do both in a high-pressure, deadline-oriented environment · Working understanding of wide range of video and photo capture equipment from iPhones to professional-grade video cameras · Intimate knowledge of social media and new media technology as well as understanding of current and evolving trends · Demonstrated ability to manage and prioritize multiple simultaneous projects · Demonstrated to assemble and manage a team of creative professionals We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Digital Content Creator - (237136) Description Roles and responsibilities Content creation Produce short videos, reels, event highlights, leadership clips, carousels, and static posts for LinkedIn, Instagram, X, YouTube Shorts, and Reddit. Write platform-appropriate captions, hooks, and micro-stories Capture on-ground content, including events, culture moments, leadership interactions, and office stories. Partner with editorial to produce podcasts and vlogs Content engineering Build modular content systems that repurpose long-form assets into multiple short-form formats. Create templates, asset libraries, and repeatable content structures Use AI tools for editing, resizing, captioning, script variations, and versioning Publishing support and operations Prepare posts for upload, including captions, hashtags, thumbnails, subtitles, and metadata. Adapt content for different platform requirements such as LinkedIn, Instagram, and X. Maintain organised asset folders with consistent naming and version control. Analytics and optimisation Track creative performance to understand what formats and styles work best Use AI to interpret results and propose creative refinements Iterate content formats based on platform trends and audience behaviour AI-Driven creative development Experiment with new creative techniques, visual styles, and AI-driven workflows Build processes that increase output speed without compromising quality Collaboration Work closely with the Social Media Strategists, Creative Directors, and Editorial Directors to align creative output with campaigns and priorities. Support content needs across BU, talent marketing, corporate communications, and events. Deliver high-volume content during campaigns, events, and key organizational moments. What we look for Strong visual storytelling and short-form creative skills Ability to use AI tools to enhance and scale content production Good understanding of platform behaviour across LinkedIn, Instagram, X, and YouTube Shorts Creative mindset with a structured approach to content systems Strong writing, editing, and organisational skills QualificationsBachelor's degree in media, Communications, Design, Marketing, or related fields 4 to 8 years of experience in digital content creation Proficiency with Adobe Suite, Canva, and AI creative tools Experience producing short-form video content is an advantage Primary Location: IN-TN-ChennaiSchedule: Full TimeEmployee Status: Team LeaderJob Type: ExperiencedTravel: NoJob Posting: 10/12/2025, 7:26:47 AM

What does a Contents Manager with Paul Davis do? Lead a team of hardworking individuals serving others within your community Make a difference for others that have had a disaster strike their property Take pride when your team completes projects on budget with an exceptional customer experience Be empathetic and show a sense of urgency while communicating through modern technology Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training, and giving Contents Managers the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure that jobs are performed profitably. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Why the Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail, and love to help people. It is challenging to make customers happy when faced with a traumatic event, but you will love being a Contents Manager if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve the performance of your team! Team Compensation and Benefits: Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities Monthly cross-training opportunities to advance your career Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability to flex hours that ensures team members get the time they need for personal matters while still being able to work full time. Paid training Referral program Great culture and team dynamic Hourly pay: $18.00 to $24.00/hour based on experience and certifications Bonus opportunities based on performance Team Qualifications (Requirements): Desire to join a world-class team and contribute a positive attitude Dedication to customer service Ability to lead others from diverse backgrounds Excellent written and verbal communication skills IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration) Ability to adapt to change Valid driver's license with a clean record Have the ability to work nights/weekends and overtime, if needed Desire to continually learn new things Role on the Team (Job Responsibilities): Foster an environment of collaboration and teamwork within the division and company Self-managing and time management skills Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration Job schedule management and coordination Focus and dedication to providing excellent customer service. Assist other team members when needed and foster a positive working relationship with other departments. Be a great representative of our brand! Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters. Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion. Re-inspect job sites for quality control. Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner. Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment. Manage projects and existing crews Supervise pack-outs and inventory/evaluation of items Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

We are seeking an undergraduate student (from outside Food Science) to assist in converting existing lecture materials into engaging online content. The role specifically involves using Articulate 360 to develop interactive and accessible digital course content aimed at enhancing student access and engagement. Courses Involved * Introduction to Food Processing (FS 16200) * Dairy Products (FS 49100) * Cereal Chemistry and Processing (FS 45500) Key Responsibilities * Convert existing lecture materials (slides, notes, quizzes) into interactive online modules using Articulate 360. * Work closely with course instructors to ensure content accuracy and engagement. * Adapt materials to enhance accessibility and student learning experience. * Follow project timelines to deliver content updates within the 12-week period. * Provide feedback on content usability and student engagement improvements. Qualifications * Currently enrolled undergraduate student (preferably from a discipline outside Food Science). * Familiarity or willingness to learn Articulate 360 or similar e-learning authoring tools. * Strong communication skills and attention to detail. * Ability to manage time effectively to meet deadlines. * Interest in educational technology and digital content creation is a plus. FLSA Status Non-Exempt Apply now Posting Start Date: 10/8/25

We are seeking a creative and strategic Content Creator & Social Media Manager to lead the planning, production, and editing of high-quality video content, while also managing our social media presence. This role is ideal for someone who thrives in an exciting and growth-oriented setting, is passionate about storytelling through video, and knows how to grow and engage audiences across multiple platforms. You will play a key role in shaping our brand voice, expanding our digital footprint, and ensuring our content remains fresh, relevant, and on-trend. Duties include but are not limited to: Content Planning & Strategy Develop and execute content strategies aligned with brand goals and audience interests. Create content calendars and campaign plans across all relevant platforms. Video Production Plan, shoot, and edit engaging video content for use across social media, web, and marketing campaigns. Manage all aspects of video production, including scripting, storyboarding, filming, lighting, and post-production. Social Media Management Manage daily operations of social media accounts (Instagram, TikTok, YouTube, Facebook, etc.). Craft compelling captions, visuals, and video posts that align with brand voice and messaging. Monitor trends and apply insights to keep content current and culturally relevant. Audience Growth & Engagement Drive follower growth, engagement, and reach across all platforms. Respond to comments, messages, and community interactions in a timely and engaging manner. Use data analytics to evaluate performance, optimize content, and inform strategy. Trend Monitoring & Innovation Stay ahead of content and social trends, platform updates, and algorithm changes. Experiment with new formats, technologies, and creative approaches to keep content innovative. Requirements for Content Creator & Social Media Manager: Proven experience in content creation, video production, and social media management. Proficient in video editing tools (e.g., Adobe Premiere Pro, Final Cut Pro, CapCut, Audition). Skilled in content creation tools such Adobe Creative Suite, or similar. Strong understanding of social media platforms and best practices. Excellent written and verbal communication skills. Strong creative vision and storytelling ability. Ability to manage multiple projects Ability to be flexible, prioritize and meet deadlines Photography and graphic design skills are a plus. Education/Certification(s): Bachelor's degree in digital media, film, communications or a related field is preferred but not required. Experience for Content Creator & Social Media Manager: 2+ years of professional work in content creation, digital media Videography experience A portfolio of past works for this role Experience with paid social campaigns Familiarity with SEO and content analytics platforms Benefits for Content Creator & Social Media Manager: Medical, with HSA option Vision Dental Disability Life Insurance 401K with Company Match Paid Vacation and Personal Time Paid Holidays Employee Discount Casual Friendly Atmosphere Tuition Reimbursement Options Available

Job title: SAP/SOP Writer - Contract Reports to: Director of Operations - HAC The SAP SOP Writer is responsible for developing, standardizing, and maintaining Standard Operating Procedures (SOPs) related to Business workflows used across the Air Compressor business - including service, parts, manufacturing, logistics, and finance. This role partners with subject-matter experts in Service Centers, Distribution, Manufacturing Plants, Field Service, and corporate functions to translate real-world operational processes into clear, accurate, and compliant documentation used by employees across the organization. Duties and responsibilities: Develop and maintain SOPs and work instructions for SAP and other business platform processes specific to: * Service orders and service contracts * Parts and inventory management * Work orders and manufacturing execution * Sales, delivery, and invoicing * Warranty, RMA, and customer claims * Interview SMEs across Service, Operations, Supply Chain, and Finance to obtain accurate process details * Translate SAP transactions and configuration steps into easy-to-follow instructions for end users * Ensure SOPs comply with internal audit, ISO,SOX controls, quality standards, and change control rules * Maintain document version control and manage approvals through the controlled document system * Update documentation to reflect Business platform enhancements, rollouts, or process changes * Support onboarding and training efforts with documentation for new hires and new releases * Partner with quality and compliance to prepare for internal/external audits * Some travel required within the US. Education: * High School Diploma Required * 2 - 5+ years' experience writing SOPs, work instructions, or policy documentation in an industrial, manufacturing, or service environment * Experience supporting SAP in one or more modules (SD, MM, PM, PP, FI/CO, CS) * Familiarity with service center workflows, parts logistics, warranty processes, or manufacturing operations * Strong technical writing and plain-language editing skills * Experience working with controlled document systems Professional Experience: * Develop and maintain SOPs and work instructions for SAP and other business platform processes specific to: * Service orders and service contracts * Parts and inventory management * Work orders and manufacturing execution * Sales, delivery, and invoicing * Warranty, RMA, and customer claims * Translate SAP transactions and configuration steps into easy-to-follow instructions for end users * Ensure SOPs comply with internal audit, and quality standards. * Maintain document version control and manage approvals through the controlled document system * Update documentation to reflect SAP enhancements, rollouts, or process changes * Support onboarding and training efforts with documentation for new hires and new releases * Partner with quality and compliance to prepare for internal/external audits Key Behaviors: * Technical writing expertise * SAP process literacy * Document control discipline * High attention to detail and accuracy Direct reports: * N/A The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

Job Requirements Sweetwater, the nation's number one online retailer of music instruments and pro audio gear, is seeking an experienced, driven, and passionate Home Audio & Consumer Electronics Content Creator to join our industry-leading content team. Are you all about Atmos and collecting vinyl? Do you help your friends with their audio setups or spend time finding the perfect headphones? Are you equally picky when it comes to computers, hard drives, and keyboards? Are you a gamer? Do you love to share what you know with others and want to help them choose the right gear to create better content? If that sounds like you, then you may be exactly the person we're looking for! This is a dream job for someone who loves audio, electronics, and all things tech and is already sharing unique content while communicating their passion to others. Job Responsibilities: * Plan, create, and execute articles, product demos, and tutorial videos, including creating outlines and scripts, proofing, chaptering, and engaging in other aspects of video creation * Connect with and build relationships with manufacturers, content creators, and individuals within the industry and the community to create fun, exciting, and engaging content * Collaborate and consult with Sweetwater's in-house marketing professionals to develop content strategies to reach our broad audience of consumers * Provide an expert-level voice to educate Sweetwater's customers on a vast range of home audio, prosumer, and consumer electronics products and topics * Stay up on current industry trends * Create social media content, serve as a resource to the Sweetwater team, and more Qualifications: * Must be extremely comfortable on camera and able to express genuine excitement about a wide variety of home audio, prosumer, and consumer electronics * Understanding of and the ability to perform all production processes, as well as mix audio, shoot, and edit * A high level of organization and attention to detail, the self-discipline to hit deadlines, the ability to absorb and distill technical information quickly, outstanding communication skills, and a team-oriented approach * Technical proficiency in home audio and studio setups * Deep, wide-ranging knowledge across many categories of music and audio technology hardware and software * Extensive high-level experience in home audio, prosumer, and consumer electronics to lend instant credibility when demonstrating products and creating tutorials * Experience in short-form social and long-form content, as well as podcasting, livestreaming, and article writing * Understanding of content-related data points and the ability to adjust content approach based on feedback, direction, and analytics * Prior experience appearing in product or educational videos is a huge plus, as are well-developed writing skills * A strong preference would be the ability to play one or more musical instruments at a professional skill level (not mandatory, but a big bonus) A hard requirement of this job is to send a video sample/portfolio of previously completed work. We'd like to see a video that's no more than five minutes long that includes you playing and/or demonstrating a product, describing its features and benefits, and communicating why it's something our customers would find compelling. Please apply at the link below. Attach a link to the digital copy of your sample video to the question on our application that requests URLs or additional profile links. Sweetwater's Ideal Team Player * Wows the Customer - Possesses a deep passion for creating amazing customer and colleague experiences * Gets Things Done - Has a great work ethic and moves with a sense of urgency * Obsesses over Details - Pays attention to the little things * Drives Continuous Improvement - Is always focuses on effective and efficient work and considers ways to get better * Develops the Future - Is committed to pursuit of growing personally and professionally and focuses on bringing colleagues along on the journey We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, Indiana, is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater! Sweetwater's culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences reinforce Sweetwater's strength as a company and make us a great place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn, and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we invite you, too, to find out why we consider a career at Sweetwater the full-time dream.

Tremendous opportunity to join the market's #1 rated newsroom. WSBT is committed to delivering content through all of our platforms. In this role, you will be responsible for contributing to the content of our digital and social media platforms. WSBT is the market leader in digital views and social media engagement. Your job in this role will be to work with this award-winning team to ensure all of our platforms are updated. This position will also work closely with the Digital Executive Producer and Assignment Desk. In this position you will determine the content and creative presentation of that content on WSBT's website and social platforms, such as Facebook, Twitter, and YouTube. The ideal candidate will have: Solid news judgment Be a compelling and accurate writer Be able to multitask and manage time Ability to work in a fast-paced and deadline driven environment Strong leadership and communication skills The ability to execute news strategies and goals daily Flexibility and on-the-spot problem solving abilities are a must Experience: Previous experience working in a commercial TV newsroom is preferred, although the right entry-level candidate may be considered A Journalism degree is preferred EEO AND INCLUSIVITY: Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.

Department: Advancement Position Type: Full Time Hourly or Salary: Hourly Pay Range: $22-$24.50 The Advancement Content Creator will serve as a valuable team member within the Member and Donor Experience team. The successful candidate will be responsible for organizing and providing communications initiatives necessary for a successful member and donor experience, including but not limited to Annual Report, Donor Publication, Appeal Letters, Proposals, and other forms of communication to members and donors. The Content Creator will also work collaboratively with Marketing and Communications department to strategically align on communications across all Newfields stakeholders, and manage the Advancement strategic communications plan and calendar. Responsibilities The following responsibilities describe the general nature of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory. Annual Report Duties Serve as the coordinator for Newfields Annual Report, which includes scheduling meetings, liaising with creative vendor on schedule creation and information share. Securing proper routing of drafts for approval, insuring edits are resolved. Work collaboratively with Legal and Exhibitions to secure proper and correct Rights & Reproductions, and credit lines are accurate. Provide accurate mailing list to printing vendor for distribution. Provide internal partners copies of the Annual Report as needed. Donor Publication Duties Serve as the editor of the annual Donor Publication, which includes working collaboratively with internal and external partners to insure delivery of assigned stories. Work collaboratively with leadership to develop story content. Provide guidance to staff and writers to improve readability based on brand guidelines and audience. Schedule interviews with staff and donors as needed. Read copy and proof to detect and correct errors, ensuring adherence to Newfields writing standards and brand guidelines. Verify facts, dates, and statistics. Work collaboratively with Legal and Exhibitions to secure proper and correct Rights & Reproductions, and credit lines are accurate. General Correspondence Duties Strategically plan and manage the Advancement Communications Calendar Write and distribute Appeal Letters, Renewals, and Announcements according to communication plan and event schedule. Provide communication support to Development through the preparation of Stewardship Reports and Proposals as needed. Work collaboratively with Marketing to develop content and editing support of monthly eNewsletter. Write and distribute one-off communications to donors and/or members as instructed by leadership. Other Duties Represent MADE at internal standing meetings as assigned. Provides event support when needed. Perform other duties as assigned by leadership. To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Skills Excellent written and verbal communication skills. Proficient in Microsoft Office Suite. Experience with email marketing platform, such as Delivra or Mail Chimp preferred. Ability to maintain a professional demeanor, particularly when dealing with members, donors, and external constituents. Ability to multitask efficiently, prioritize work and meet deadlines. Attention to detail to maintain consistency and accuracy in work. Ability to be flexible, resourceful, and collaborative. Ability to work cross-departmentally to carry out projects and resolve problems. Ability to comprehend and apply Newfields brand standards and writing guidelines. Education and/or Experience Undergraduate degree in Journalism, English, or other related field. Two to three years of related field experience. Art History and/or philanthropy knowledge is desirable. Physical Demands of Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the position. The noise level in the work environment is usually moderate.

As a **Content Specialist - Alternate Assessment (12-Month Limited Term)** within the **Content Development Services** team, you will work as both a content and assessment expert to develop K-12 assessments for our state and district clients. Our team develops standards-based assessments for students across the United States. We collaborate with education departments, committees of educators, and business partners to develop assessments of learning that are accessible to all students. We are looking for flexible and creative content experts to join our team. Responsibilities: + Develop and review test items, including multiple choice, technology enhanced, extended response, cluster sets, performance-based tasks, and simulations across multiple grade levels for large-scale alternate assessments for students with cognitive disabilities + Help develop item, passage, and test specifications, item development plans, test blueprints and other ancillary documents + Help select, assign, manage and train item/passage writers and educators to develop items based on standards, cognitive complexity, and item development best practices + Facilitate and support customer meetings and training activities and provide alternate assessment expertise + Facilitate activities related to test construction and review of composed test forms + Consult with the customer as required, including participation in planning, status, review meetings, etc. + Work closely with test development managers, other content developers, psychometricians, and other Pearson groups + Perform other duties as assigned + Some travel required Qualifications: + Bachelor's degree in education or related field with teaching certification in special education required + Five years' experience as an elementary or secondary teacher including experience working with special education students required + Experience working with students in inclusion or resource settings, and experience with modifying curriculum for students with cognitive disabilities + Professional knowledge of special education, including national trends and regulations + Some experience with low-incidence, self-contained classrooms, or life-skills student populations preferred + Some experience in large-scale educational measurement, especially alternate assessment development, preferred + General knowledge of all phases of the development, processing, scoring, and reporting of large-scale assessments preferred + Outstanding oral and written communication skills + Ability to address challenges creatively and flexibly with a variety of audiences + Excellent planning, organizational, and problem-solving skills, and the ability to work on multiple activities and adapt to unexpected events + Skill in basic software tools and technology and the confidence necessary to work with unfamiliar programs Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $60,000 - $70,000. This position is not bonus eligible, and information on benefits offered is here. **_Applications will be accepted through Friday, Dec 19th, 2025. This window may be extended depending on business needs._** . **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Learning Subject Matter Experts **Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21913 \#location

Alliance for Catholic Education, VP & Assoc Prov-Teaching & Learning * Notre Dame, IN, United States * Full-time IEI Communications & Content Specialist Alliance for Catholic Education, VP & Assoc Prov-Teaching & Learning Apply Now Job Description The University of Notre Dame's Institute for Educational Initiatives (IEI) seeks a mission-driven Communications & Content Specialist dedicated to elevating the impact, visibility, and overall understanding of the Alliance for Catholic Education (ACE). ACE is a nationally recognized network of programs committed to preparing teachers and school leaders, strengthening Catholic schools, and transforming the lives of students and communities through high-quality, faith-centered education. In this role, you will play a central part in planning, developing, and distributing compelling, purpose-driven content that advances ACE's recruitment, programmatic, research, and service missions. This involves shaping narratives that highlight ACE's work, amplifying stories of its participants and partners, and ensuring that communications efforts authentically reflect the organization's values and goals. You will guide content strategy and execution across ACE programs and initiatives, taking the lead in determining the best formats, channels, and messaging approaches to reach key audiences. You will also provide communications support as needed, adapting your approach to meet the unique needs of different projects and stakeholders. Additionally, you will serve as a core member of IEI's central communications team. In this capacity, you will help maintain consistent alignment in messaging, voice, systems, and brand standards across the Institute. This collaborative role requires close coordination with colleagues to ensure that ACE's communications integrate seamlessly into the broader IEI brand framework and contribute to a cohesive organizational identity. This position blends communications strategy, storytelling, content creation, audience engagement, and project management. It is well-suited for a creative, detail-oriented professional who is passionate about Catholic education, motivated by mission-driven work, and committed to helping students, educators, and school communities flourish. Qualifications * Experience: 7 or more years * Bachelor's degree (4 years) in Marketing, Communications, or related field; Master's degree (preferred) * 5-10 years of marketing and/or communications experience. * Excellent copywriting and editing skills across digital and print formats. * Strategic thinker with experience in marketing and communications planning. * Experience working in a matrixed or integrated communications environment (preferred). * Strong project management and time-management skills, with the ability to manage multiple deadlines in a fast-paced environment. * Excellent communication skills and a collaborative working style. * Resourceful, proactive, and results-driven; a self-starter who leads projects from concept to completion. * Excellent attention to detail and a keen eye for aesthetics and brand consistency. * Strong analytical skills with the ability to assess performance metrics and optimize content strategy. * Graphic design skills in Canva, Adobe Creative Suite, or similar platforms (preferred). * Intermediate to advanced Excel or data-analysis skills (preferred). Additional Information RESUME & COVER LETTER ARE REQUIRED to be considered for this position. Please add in the attachments section of your application. The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, veteran status, genetic information, or age in employment. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and complies with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a). We strongly encourage applications from candidates attracted to a university with a Catholic identity. Share Job Related Jobs * Brand Manager MGP Marketing & Enrollment Ops, Dean of Mendoza College of Bus * Notre Dame, IN, United States * Full-time * Lead Producer | Partnership, Content & Special Projects Fighting Irish Media, Director of Athletics * Notre Dame, IN, United States * Full-time * Home * Working at Notre Dame * How We Hire * Our Community

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out ************************ Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene's high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have The Modular Content Specialist will be responsible for managing modular content workflows within Veeva, ensuring accurate classification, compliance, and governance of digital assets. This role involves deconstructing core brand assets into reusable components, applying metadata and taxonomy, and ensuring claims compliance. The specialist will also support training and documentation to enable smooth adoption of modular content practices across teams. Key Responsibilities Modular Content Management * Identify and select appropriate core assets or brand materials for modularization. * Deconstruct core assets and extract reusable components for upload into the Veeva component library. * Create and apply metadata fields and taxonomy for classification within Veeva. * Tag and classify all key messages to enable proper selection in Veeva picklists. * Verify that all classifications and metadata are correctly configured in Veeva. Claims & Compliance * Ensure claims are properly tagged with source assets for traceability. * Confirm claims are correctly linked to references and modular components. * Perform a final compliance check to ensure all required claims are uploaded and approved in Veeva. Asset Review & Governance * Conduct a final validation to confirm all approved assets are uploaded accurately in Veeva DAM. Training & Documentation * Develop training materials and SOPs for modular content workflows. * Provide guidance and best practices to stakeholders for smooth adoption. Desired Profile * Master's/Bachelor's degree in Marketing, Communications, Life Sciences, or related field. * 6-7 years of experience in content management, digital asset management, or modular content workflows. * Experience working in a pharmaceutical or healthcare advertising environment. * Familiarity with Veeva Vault or similar content management systems. * Strong attention to detail and understanding of compliance requirements in regulated industries. * Excellent organizational and communication skills. Must Have * Experience developing/managing modular content for pharmaceutical companies. * Knowledge of MLR, metadata, taxonomy, and digital asset governance. * Ability to create training materials and conduct stakeholder workshops. Good to have EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate's merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. The Leidos Civil team is seeking an accomplished Contact Center Content Specialist to join our federal-agency omni-channel contact center program. In this role, you will be the primary point of contact and subject matter expert for all developed content, ensuring alignment with operational goals and user experience enhancements. Your responsibilities will include crafting, refining, and assessing contact center-specific content, along with creating engaging training materials for our agents. You will collaborate closely with content teams, stakeholders, and the Program Office to maintain content relevancy and effectiveness, thereby elevating the quality of our contact center services. As the “voice of the contact center,” you will actively participate in critical discussions and decision-making processes with the Government content team, driving strategic content initiatives that meet both governmental and organizational standards. What you will do: Work with government and agency content teams to format and adapt materials for contact center use Manage and maintain the Salesforce knowledge base, ensuring all content is accurate, current, and accessible Develop, update, and maintain customer support content including knowledge articles, email templates, and chat scripts Conduct regular content audits to ensure relevance, accuracy, and effectiveness Analyze customer feedback and contact center data to identify content gaps, trends, and improvement opportunities Collaborate with training teams to create onboarding and continuous education materials for agents Coordinate with quality assurance teams to review agent interactions, identify recurring knowledge gaps, and update content accordingly Prepare and deliver monthly reports with recommendations to improve content, quality assurance, and customer satisfaction Implement a flexible content management strategy that adapts to evolving agency needs Leverage the Salesforce Knowledge Management System to support alignment with organizational goals Ensure content is designed for rapid deployment in the event of unexpected surges in contact volume Maintain a library of ready-to-use scripts, templates, and knowledge articles for immediate activation during high-demand scenarios Coordinate with operations teams during service disruptions or policy changes to update content in real time Monitor and adjust content delivery methods to ensure agents have instant access to accurate, updated information during peak periods We are looking for someone with the following qualifications: Bachelor's degree with 2+ years of contact center experience, Associate's with 4+ years, or High School/GED with 6+ years Proficiency in American English with excellent written and verbal communication skills Strong bilingual communication skills in English and Spanish preferred Ability to create, edit, and manage content in multiple languages as needed for diverse customer bases Proven experience creating and managing content for contact centers, including scripts, templates, FAQs, and knowledge base articles Knowledge of digital content strategies, SEO best practices, and audience engagement techniques Ability to produce content that maintains consistency across phone, email, chat, and social media channels Skilled in content analysis, content audits, and identifying gaps or improvement opportunities based on customer feedback and performance data Understanding of knowledge base systems and their role in supporting contact center operations Proficiency with CRM and knowledge management tools, particularly Salesforce Familiarity with contact center technologies such as intelligent IVR, chatbots, live chat, VOIP telephony, and ACD systems Understanding of call center workflows, KPIs, and metrics such as customer satisfaction, first call resolution, and average handle time Ability to work effectively with cross-functional teams and influence stakeholders Experience collaborating with training teams to develop onboarding and continuous education materials for agents Knowledge of relevant compliance requirements including privacy, security, and accessibility standards Strong analytical skills to interpret data and translate insights into actionable content strategies A highly qualified candidate will have the following: Bilingual in English and Spanish with professional-level fluency Extensive Salesforce knowledge base administration experience Demonstrated success creating omnichannel content for phone, email, chat, and social media Strong background in training material development for contact center agents Proven ability to improve content performance using analytics and customer feedback Experience with government or regulated industry contact center operations Familiarity with human-centered design, Design Thinking, Lean Six Sigma, or Kaizen continuous-improvement frameworks This Position Pays $15.80 per hour Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it's always been done.” Original Posting:October 13, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range - The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

The Forum Thought Leadership Creator identifies global trends and emerging issues that matter most to YPO members and translates those insights into engaging forum experiences. This role scans the external landscape-through research, member input, and cross-functional partnerships-to develop timely, relevant content that helps forums explore pressing topics with depth and purpose. The work is grounded in curiosity, pattern recognition, and a strong understanding of what drives meaningful forum conversations. Success in this role depends on clear thinking, strong prioritization, and proactive communication that fosters trust and alignment across a fast-moving environment. PRIMARY RESPONSIBILITIES Thought Leadership & Delivery Produce a steady stream of high-quality content-typically three or more new pieces per week-that translates trends into exercises, frameworks, and facilitation tools aligned with YPO's forum strategy. Develop materials in a clear, professional format suitable for immediate use by facilitators and members. Monitor global, regional, and sector-based trends relevant to YPO members' personal and professional journeys. Partner with facilitators and members to explore insights and co-create content that supports powerful, field-informed forum conversations. Lead the development and piloting of thematic forum experiences (e.g., artificial intelligence, geopolitical uncertainty, intergenerational leadership), using direct field delivery to test, learn, and refine. Prioritize strategically in the face of shifting timelines, emerging topics, and limited resources-making clear decisions about what to advance, pause, or adapt. Manage project timelines, communication, and alignment across teams to ensure successful execution. Communicate proactively and consistently-not just when problems arise-to keep stakeholders informed, surface risks early, and ensure alignment. Track usage and feedback to guide iteration and identify future opportunities. Partnership & Collaboration Collaborate with internal partners (e.g., Learning, Networks, Events) to ensure alignment with broader YPO messaging and platform goals. Work with external thought leaders, facilitators, and vendors when appropriate to enhance depth, reach, or credibility of content. Contribute as a collaborator on cross-functional projects, particularly where trend expertise or future-focused thinking adds value. Act as an innovation leader within the forum ecosystem-curating insights, applying them practically, and modeling thoughtful use of tools and technology that support learning, dialogue, and connection. Support the Director, Forum Development in surfacing and communicating new opportunities for forum learning experiences driven by global context. Additional Responsibilities Maintain accurate and timely tracking, documentation, and internal reporting. Complete administrative tasks in alignment with YPO policies and procedures. Examples include submitting expenses, time off procedures, completing required training, coordinating travel logistics, and following HR-related processes. Respond to internal communications (email, Teams, other platforms) within standard timeframes. Attend and contribute to team meetings, planning sessions, and department briefings. SKILLS Proven ability to work independently with initiative, to be resourceful and self-motivated and proactively manage multiple tasks and projects simultaneously. Exceptionally strong administrative and organizational skills; commitment to detail, methodology and accuracy; effective time management and prioritization skills. Excellent communication skills with an emphasis on proactivity, clarity, thoroughness, and diligence. Proven characteristics of intellectual curiosity, responsibility, determination, creativity, flexibility, drive, and self-confidence. Ability to maintain discretion and integrity of confidential and sensitive information. Ability to connect the dots, integrate ideas, influence, partner, build consensus and foster strategic trusted advisor relationships with members and all levels of the organization. Ability to identify problems, research alternatives, provide solutions and/or resolve issues in a timely manner. Anticipates customer needs and delivers with clarity. Analytical with extremely high judgement, structured thinking and creative problem solving. Possesses a distinct global mindset, sensitive to local and international customs and protocols. Great sense of humor and works with integrity and humility. EXPERIENCE/BACKGROUND 5+ years professional experience creating high-quality, professional learning and development and/or personal growth content and thought leadership preferably for executive level audiences. Experience designing and facilitating workshops, forums, or peer-learning experiences. Experience working with senior leaders, facilitators, and executive-level stakeholders. Proven ability to translate complex trends into actionable tools, exercises and frameworks. Comfort with digital tools for content creation, collaboration, and delivery such as Canva. Hands-on experience in dashboard creation and a keen desire to learn and apply new technologies and tools. Strong project management skills, including managing timelines, cross-functional collaboration, and stakeholder communication. Proficiency in Microsoft Office and Salesforce. EDUCATION/TRAINING/CERTIFICATION Bachelor's Degree or equivalent work experience. PHYSICAL REQUIREMENTS Ability to work flexible and/or extended hours as needed to accommodate members and team members in multiple time zones. Ability to work for extended hours at a computer screen. Willingness and ability to travel, domestically and internationally, without restrictions, approximately 5% per year. EOE YPO is an Equal Opportunity Employer. YPO takes pride in supporting a diverse workforce and demonstrates this through its policies and practices. YPO does not discriminate in recruiting, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.