Content writer jobs in Reston, VA - 121 jobs

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Job Description We're building the future of residential brokerage. At KWCP, our mission is to transform lives, careers, and communities through real estate- and we're looking for a next-generation marketing leader to amplify that mission at scale. You'll be the brand engine behind our public presence, fueling visibility, trust, and recruiting momentum across the region. If you live for storytelling, content, and scaling influence through social - this role was made for you. What You'll Drive: Grow and manage our brand across Instagram, LinkedIn, YouTube, and beyond Launch high-impact campaigns, lead magnets, and digital funnels Build engagement around the brokerage platform and connect with agents and consumers Lead video strategy - short and long form, testimonials to storytelling, and shorts Own the content calendar and track marketing KPIs Collaborate with the leadership team and agents to drive aligned outcomes Launch and optimize campaigns across Meta, LinkedIn, and Google Develop branded assets, email campaigns, landing pages, and visuals Best Fit: Have 4-7 years of experience in digital marketing, content creation, or brand strategy Understand how to grow a brand from the inside out - across short-form & long-form content Can write compelling copy, direct a video shoot, build landing pages, and run paid media Are fluent in platform-specific best practices, metrics, and growth levers Have a creative eye and a strategic mind - you see the big picture and move fast Are passionate about real estate, ventureship, and the power of personal branding This is the heartbeat of our brand. Compensation: $75,000 - $90,000 plus bonuses Responsibilities: A bold and unified digital presence Consistent content, campaigns, and funnels Rising visibility in the DMV and beyond - from video to media mentions Social channels that inform, inspire, and amplify the stories across KWCP Branded digital funnels that convert awareness into appointments Qualifications: Have 4-7 years of experience in digital marketing, content creation, or brand strategy Understand how to grow a brand from the inside out - across short-form & long-form content Can write compelling copy, direct a video shoot, build landing pages, and run paid media Are fluent in platform-specific best practices, metrics, and growth levers Have a creative eye and a strategic mind - you see the big picture and move fast Are passionate about real estate, ventureship, and the power of personal branding About Company Keller Williams Capital Properties continues its trajectory of growth, breaking multiple records in 2024. To date, we stand out as one of the fastest-growing brokerages, ranking in the Top 20 of all franchises. This year, we set new internal benchmarks for future growth, exceeding $3.15B in total sales volume, serving nearly 7K families, generating over $80MM in revenue, and sharing nearly $1MM in profit back to its agents who contributed to the company's growth. Through a constantly expanding, diverse, and talented team, we successfully deliver on our commitment to providing outstanding client service while making a purposeful impact on our neighborhoods and deliberate difference within the communities we serve. As we continue our growth, so do our Agent Enterprisers; with 100+ individual agents, teams & groups increasing their business by over 20% year-over-year!

Alarm.com is seeking a creative, confident, and driven Social Media & Content Manager who thrives both behind and in front of the camera. This hybrid role requires a strong background in filming, editing, and on-camera presentation for digital platforms. As a core member of the Alarm.com social media team, you will develop engaging content ideas, appear as a host/personality in videos, capture on‑brand video and photo content, and edit for optimal performance across all major social channels. The ideal candidate is a self‑starter, passionate about storytelling, comfortable engaging audiences directly, highly collaborative, and always up to date with the latest social media trends. Key Responsibilities: * Collaborate closely with the social media team to brainstorm, plan, and script compelling content ideas tailored to platform best practices (Instagram, TikTok, YouTube, Facebook, and LinkedIn). * Independently film high-quality video and photo content featuring our products, team, partners, themselves, and industry stories, both in-studio and on-site as required. * Be an on-screen personality and spokesperson with experience in front of a camera. * Edit videos and photos for different formats, ensuring each piece aligns with Alarm.com's brand voice, visual style, and the unique requirements of each platform. * Maintain an organized library of digital assets and raw files for ongoing reuse and adaptation. * Stay informed on evolving social media trends, tools, and creative approaches; proactively propose new content styles and concepts and pivot as needed to leverage trends to keep the Alarm.com brand fresh and engaging. * Collaborate with internal stakeholders, including marketing, PR, and product teams, to accurately represent product features and company messaging. * Support the social media team in live events, webinars, and product launches where content capture and rapid editing may be required. * Other duties as assigned. Qualifications: * 5+ years of experience creating and editing content for social media platforms - including filming, post-production, and regularly appearing on-camera as a host, personality, or spokesperson - with a portfolio that demonstrates both technical production expertise and on-camera presentation skills. * Portfolio showcasing creative social media content that demonstrates both technical production (video/photo) and on‑camera presentation skills - please include links. * Proven ability to ideate, storyboard, film, appear on‑camera, and edit content independently for diverse social media platforms. * Expert proficiency with industry‑standard video/photo editing tools (e.g., Adobe Premiere, Final Cut Pro, After Effects, Photoshop, Canva, CapCut) and optimizing output for specific social formats. Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time. WHY WORK FOR ALARM.COM? * Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers. * Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team! * Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business. * Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events. * Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week. COMPANY INFO: Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit ************** COMPANY BENEFITS: Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package! Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision. Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************.

Job Title: Writer/Publisher Content Management Required Clearance: N/A Required Certification(s): N/A Required Education: Minimum Education: A Bachelor's degree from an accredited college or university in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance. Education and experience requirements may be substituted with: Master's Degree (in subjects described above) from an accredited college or university and 8 years general experience of which at least 6 years must be specialized experience OR No degree and 13 years of general experience of which at least 11 years must be specialized experience. Position Description: Support the National Initiative for Cybersecurity Education (NICE) - led by the National Institute of Standards and Technology (NIST) - in facilitating collaboration and coordination of stakeholders in government, industry, and academia. Help facilitate the promotion of NICE goals and activities by developing graphical materials for digital and non-digital use. Produce one-pager templates, presentation templates, and other graphics as requested. Primary Responsibilities: The ideal candidate will have the following qualifications: • Experience supporting meetings that are technical in nature, with the ability to transcribe. • Strong verbal and written communications skills with a customer service focus. • Strong organization and time management skills. • Experience with setting and pro-actively meeting deadlines. • Ability to work both autonomously and in close collaboration with others. • Experience administering Google Group sites, including membership lists, discussion groups, and shared drives. • Strong ability to remain professional, positive, and productive. • Experience with adapting to changing priorities and responding to ad hoc requests. • Experience with Microsoft Office, including Outlook Calendar, PowerPoint, Excel, and Word. • Experience with video conferencing platforms such as BlueJeans, GoToMeeting, and Microsoft Teams. • Familiarity with Drupal, GovDelivery, Doodle Polls, a plus but not required. • Experience developing infographics, one-pagers, and slide presentations. • Strong understanding of the basic principles of digital design. • Experience producing deliverables in an iterative fashion. • Experience using MS PowerPoint, Excel, and Publisher. • Experience developing graphics in industry-standard file formats, including .png, .jpg., .pdf. • Experience using Adobe InDesign/Illustrator, Canva, or similar software preferred but not required. Recommended Skills: • Experience producing deliverables in an iterative fashion. • Experience using MS PowerPoint, Excel, and Publisher. • Experience developing graphics in industry-standard file formats, including .png, .jpg., .pdf. • Experience using Adobe InDesign/Illustrator, Canva, or similar software preferred but not required. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs

CaseGuard is expanding its team and seeking a Content Creator who is passionate about producing exceptional content. We are looking for a self-motivated individual who is proactive in seeking answers and is willing to assist in various areas as needed. The Content Creator will have the responsibility of generating blog posts, analyzing client data to develop best practices for redaction solutions, creating social media posts, and formulating content strategies. Responsibilities Create captivating and top-notch content, including blog articles, social media posts, newsletters, and videos that resonate with our target audience. Conduct thorough research on various topics such as AI, Redaction, and FOIA to ensure accurate, credible, and in-depth content. Perform SEO optimization for blogs and website content to improve visibility and drive traffic. Create newsletters and manage their distribution to targeted audiences. Write feature descriptions tailored for multiple platforms and audiences. Gain a deep understanding of our software products to create and maintain accurate and user-friendly help manuals for each release. Collaborate with the Marketing team to develop scripts and content for promotional videos, landing pages, and the company website. Develop and manage content strategies and editorial calendars to maintain consistency and relevance. Track and analyze the performance of content using tools like Google Analytics, social media insights, and more, to optimize content strategies. Review and edit content to ensure grammatical accuracy, stylistic consistency, and tone alignment. Work cross-functionally with other departments to generate writing-based campaigns that support business goals. Qualifications Bachelor's degree in English, Communications, Marketing, or related fields (or equivalent practical experience). Must be a creative thinker and approach the role strategically. Strong creative, strategic, analytical, organizational, and personal sales skills, and knowledge/active use of social media. Superb writing, research, editing, and proofreading skills under deadline. Experience converting technical/product specifications into sales copy, a plus. Willingness to learn and adapt to different writing styles and formats. Attention to detail. Demonstrated ability to come up to speed quickly on a new project, balance multiple tasks, and provide a quick return on a documentation project. Ability to generate fresh ideas and creative content. Having written Spanish capabilities is a plus. Benefits: Competitive Salary Stock Option Medical, Dental, and Vision Insurance Paid Vacation Ten paid holidays per year Friendly and Learning environment Pay Range: $60,000 - $70,000 Annually About CaseGuard CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of its kind. Our team is driven by a passion for great software design, the creation of great products, and the creative process, CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills that are consistent with both our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients' challenges, our technical expertise, and our collaborative spirit are measures of our success.

WeightNot ℠ is the Mid-Atlantic's leading provider of medically designed, non-surgical weight loss programs. WeightNot℠ has shaped the lives of thousands - most of whom had previously failed on other weight loss plans - reliably achieving average results of 20-30+ pounds lost for participants. The program's proprietary approach not only succeeds in dramatically reducing excess fat, but also improves health markers, delivers education and creates behavioral change for long-term weight management. For more information, visit ***************** . Job Description WeightNot is seeking a staff writer to produce educational content and support materials for clients. Editorial responsibilities include: Reviewing and summarizing recent and ongoing research relating to diet, nutrition, obesity and anti-aging Writing daily tips on diet, nutrition and exercise Writing explanatory briefs on topics such as nutrition, supplementation and common health conditions Moderating dieter forum, and responding to online dieter inquiries Writing and maintaining compendium of frequently asked questions for dieters Developing compendium of approved recipes for dieters Maintaining and updating program instructional manual and materials Write articles and releases related to weight loss business for online distribution Develop consumer polls/polling questions Writing and/or editing social media posts against publishing schedule - blogs, twitter, facebook Successful candidate should have: Ability to conduct detailed research of medical and nutritional information from original, technical sources Skill in translating complex medical and scientific information into consumer-friendly content Strong time management skill and ability to meet strict publishing deadlines Broad interest in program topic areas Ability to adapt writing to consistent corporate voice Flexibility in writing informational, motivational, and instructional documents Qualifications Undergraduate Degree Writing and Research experience Prior editorial/publishing experience preferred

We're looking for a User-Centered Technical Writer who's passionate about helping people understand and use technology. You'll work at the intersection of content, design, and development-turning complex information into clear, helpful, and engaging experiences that empower users to succeed. You'll partner closely with UX designers, developers, and product managers to create content that improves understanding, builds trust, and drives adoption of digital services used by millions. Contributions Responsibilities: Partner with designers, developers, and subject matter experts to understand user needs and transform technical concepts into approachable language. Create and maintain user-facing content such as help center articles, onboarding guides, FAQs, and in-app copy that guide users through digital services. Analyze user journeys and feedback to identify where content can reduce confusion, improve task completion, or build confidence. Develop and maintain content standards, plain language guidelines, and voice/tone documentation to ensure a consistent, inclusive experience. Structure information logically so users can easily find what they need, when they need it. Continuously update and improve content to reflect evolving user needs, technologies, and policies. Collaborate with UX researchers to test content comprehension and usability. Ensure all documentation aligns with accessibility (Section 508) and government plain-language best practices. Qualifications Qualifications Bachelor's degree and 3+ years of relevant writing or content design experience. Exceptional writing, editing, and information-architecture skills with a sharp eye for detail. Deep empathy for users and the ability to translate technical topics into clear, relatable language. Experience creating content for digital products, software, or online services. Familiarity with human-centered design principles and agile development environments. Ability to work independently, manage multiple projects, and meet deadlines. Bonus: experience collaborating with developers working in Ruby on Rails or similar frameworks. About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $90,000 to $130,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Design Intelligence™ process, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit ************************* We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program. We can recommend jobs specifically for you! Click here to get started.

USGI is seeking a Content Editor to support the Viking Task Order seated in the National Capital Region. Responsibilities: Provides substantive review of analytic content, verifying factual information and ensuring suitability for publication. Determines product suitability for intended media and audience and edits for clear and cogent presentation of the subject matter. Identifies errors of fact, factual inconsistencies, and contradictions. Verifies accuracy of statements, figures, illustrations, and subject matter terms. Compares illustrations, photographs, tables, and charts to ensure continuity and consistency with text. Checks citations against original sources to verify their use. Edits for adherence to analytic tradecraft standards of Intelligence Community Directive (ICD) 200-series. Contractor personnel shall serve as the subject matter expert for the development of doctrine, strategic guidance, and other governance documents. Research, conceptualize, analyze, integrate, document, and publish products. Managing the drafting of new doctrine publications by using advanced writing skills to review, edit, and compile chapters and ancillary content for all scheduled publications. Advise, manage, and conduct comprehensive surveys, research, and analysis of current activities within the community to identify current practices, techniques, and procedures, with the functional role of forming the foundation of "doctrine. Review and edit documents for grammar, structure, and completeness throughout the drafting of concept and/or doctrine publications. Produce periodic analytical and progress reports for DCO leadership and other stakeholders across the DCO. Produce the analytical products necessary to support presentations, documents, and other content in support of the Joint Planning processes and/or the Joint Doctrine publication. Qualifications Bachelor's Degree in a related field; OR additional four (4) years of related experience for a total of twelve (12) years in lieu of a degree. Minimum 8 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years. Active TOP-SECRET clearance with SCI eligibility and a CI poly. Welcome to Universal Strategy Group Inc (USGI)! USGI is a Service-Disabled Veteran Owned Small Business. USGI was founded in 2007 with the single focus of preserving and promoting American security. Our mission is to provide the best-in-class personnel who provide tailored analytical, operational, and technical solutions to our Nation's most complex national security challenges while exceeding customer expectations. USGI is committed to recruiting, nurturing, and retaining top talent that set us apart from our competition. USGI is an experienced, team-oriented, dynamic, and expanding company that values exceptional performance! USGI understands that well-cared for and motivated personnel are the key to the successful accomplishment of any mission, and toward that end, USGI takes exceptional care of our team. USGI offers a competitive salary and comprehensive benefits including health, dental and vision benefits, life insurance, AD&D, short and long-term disability insurance, 401(k) plan with company match, plus generous PTO offerings to include vacation/sick days, bereavement leave, and 11 paid Federal holidays. USGI is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

About Visit Alexandria Visit Alexandria is the City of Alexandria's not -for -profit destination marketing organization (DMO), promoting Alexandria, Virginia, as a premier destination for tourism and meetings. Our purpose is simple but powerful: We showcase Alexandria to the world by highlighting its character, culture and creativity, which attracts visitors who strengthen our economy and community. At the heart of our culture are our values-Teamwork, Strategy, Creativity, Inclusion, and Joy-which guide how we collaborate, serve our community, and welcome the world. These values shape not only how we market Alexandria but also how we show up for our members, visitors, and one another each day. Recognized by Travel + Leisure as a Top 5 Best City in the U.S. 2025 and voted a Condé Nast Traveler Top 3 Best Small City in the U.S. 2025, Alexandria is a welcoming weekend escape on the Potomac River, minutes from Washington, D.C. Founded in 1749 and boasting the nation's third oldest historic district, Alexandria hums with a cosmopolitan feel. Stroll Old Town Alexandria's King Street mile to find more than 200 independent restaurants and boutiques plus intimate historic museums and new happenings at the waterfront. Explore vibrant neighborhoods beyond Old Town, trace George Washington and the Founding Fathers' footsteps and follow the stories of Black Americans who shaped the history of Alexandria and the United States. Position Summary: The Content & Social Media Manager is a critical team member in Visit Alexandria's award -winning Marketing & Communications (MarComm) department, overseeing content strategy across all owned channels. This person has a journalistic curiosity to uncover what's new in Alexandria and develop relationships with Visit Alexandria's members and partners by being immersed in the community. They craft rich and compelling stories across owned channels to promote Alexandria's distinctive experiences and Visit Alexandria members to ultimately connect visitors with Alexandria's brand. They oversee and execute content and social media, manage posting schedules and supervise external content creators and influencers. They capitalize on key moments in time and generate buzz for the destination by creating blog posts, video content and email marketing campaigns for use in myriad promotional strategies. They also work cross -functionally with team members across the organization to optimize content development, effectiveness, performance tracking and reporting. The Content & Social Media Manager is required to live in or relocate to the Washington, D.C. region, within a reasonable distance of Alexandria, VA, to adhere to the hybrid schedule and in -person responsibilities. Essential Duties and Responsibilities: Content Planning and Project Management Demonstrates unwavering journalistic curiosity to help uncover what's new in Alexandria and the deeper stories of member businesses throughout the city's neighborhoods by monitoring social media buzz, keeping an ear to the ground, being visible in the community and mining updates from the membership team while understanding travel trends. Helms content strategy, development and publication. Leads execution of Visit Alexandria's digital content calendar reflecting leisure, meetings and groups priorities. Collaborates with Digital Marketing and CRM Manager on a timeline of new and refreshed webpages and stays on top of ongoing website edit requests. Oversees the seasonal events compilation process for digital content and communications needs in coordination with the Communications Specialist and Director of Member Relations. Supports the Digital Marketing and CRM Manager on SEO and content marketing strategies that align with multi -channel advertising initiatives. Works with Director of Communications to ensure that key messages are brought to life on all content platforms, and across target audiences. Partner with the Creative Director to secure fresh photo and b -roll assets for use in content and communications vehicles across the organization. Social Media Proactively and dynamically reflects what's new and now across social media channels, showcasing experiences and local personalities from across the city's neighborhoods. Leads social media channel strategy across platforms in consultation with Creative Director and Digital Marketing and CRM Manager. Social media channels include Facebook, Instagram, X and LinkedIn. Manages organic content and promoted Reels; leads post creation and copywriting, UGC curation and audience engagement and sentiment analysis. Consults with Creative Director on creation of short -form video content with Creative Director. Manages Visit Alexandria's YouTube and Vimeo accounts, uploading new videos and keeping the accounts organized. Creates and maintains social media editorial calendar for the year. Manages contracted content creator(s). Collaborate with Agency of Record, PR agency to identify, vet and contract with potential social media influencer collaborators. Develops social media and marketing toolkits for members and partners. Tracks, records, analyzes and reports on social media performance. Website Content and Editorial Content Creation Creates and updates content for VisitAlexandria.com, developing and researching story angles and article content, writing copy, securing visuals and uploading to the website. Actively build depth of content on VisitAlexandria.com to showcase unique destination attributes, stories, experiences and people to connect with core audiences. Proactively manages content on VisitAlexandria.com and co -leads a website priorities meeting with Digital Marketing and CRM Manager. Writes and adapts copy for the website based on established messaging goals, campaign objectives and member/stakeholder information. Builds and updates web content utilizing WordPress in collaboration with Digital Marketing and CRM Manager. Supports the Digital Marketing and CRM Manager on SEO and content marketing strategies that align with multi -channel advertising initiatives. Updates images and copy to ensure content remains fresh and engaging. Community Engagement Regularly attends neighborhood business association meetings led by the Alexandria Economic Development Partnership (AEDP) and shares updates with team. Plays leadership role in community/business engagement efforts, especially as they relate to neighborhoods outside of Old Town. Represent Visit Alexandria at key community and industry events. Tracking and Reporting Tracks, records, analyzes and reports on content performance and goals including organic social media performance (including Reels) and web visits, engagement rates, click -throughs, shares, etc. for monthly board reports, quarterly strategy sessions and other reporting needs in coordination with Digital Marketing and CRM manager. Additional Duties Represents Visit Alexandria out in the community. Occasionally presents content performance results to Visit Alexandria Board of Governors, members and stakeholders. Edits written content/materials across departments, as needed. Joins MarComm team members in supporting additional projects such as photo and video shoots and event logistics. Qualifications At least 3 -5 years of communications and digital media experience B.A. degree in communications, digital marketing, creative writing or related field Excellent project management skills with a strong attention to detail Proficiency with website CMS (WordPress), email marketing platforms (such as MailChimp) and social media content organization platforms Outstanding written and oral communication skills Demonstrated initiative, ownership and time management skills Knowledge of SEO optimization a plus Basic Photoshop skills a plus Experience with CRM systems, digital asset libraries and YouTube/Vimeo a plus Positive energy and excellent interpersonal skills; ability to interact with a wide variety of people, both internally and externally at all levels Ability to creatively approach problems and assigned projects Available to work occasional evening and weekend hours Familiarity with Alexandria or the tourism/hospitality industry a plus Compensation and Work Environment Salary commensurate with experience Full insurance package including health, dental, vision and disability 401(k) match up to 12% after one year 12 days paid vacation in Year One, increasing to 17 days in Years Two to Five, and 22 days in Years Six and beyond 14 ½ paid holidays Up to 12 days of paid sick leave per year Paid parental leave Paid parking or equivalent Metro public transit benefit Office is Metro accessible (King St -Old Town) Monthly reimbursement toward mobile phone bill Modern office facility including private office with access to adjacent co -working space, bike room, shower, game room and roof deck Hybrid work model, with in -office work expected on Tuesdays, Wednesdays and Thursdays, and remote most Mondays and Fridays. We welcome all to apply and are committed to retaining, hiring, developing, and promoting diverse talent. Our culture is collaborative, celebratory, innovative, inclusive, and accountable. We work hard, but there is genuine respect for work -life balance, health, family, service and flexibility. To Apply: Please send a cover letter and resume to ********************* with “Content & Social Media Manager” in the subject line. Please include how you learned about this job posting. No unsolicited phone calls, direct messages to staff or office visits, please. Job Posting Link: ********************************* -us/careers/

THE ROLE FrontStream is looking for a seasoned content specialist to guide and develop the content creation process for our brand. As a content specialist, you will be required to research and define desired target audiences, manage the content creation and publishing process, and monitor consumer and content metrics. If you're an expert storyteller and possess excellent knowledge of consumer and content trends, we want to talk to you! WHAT YOU'LL DO Meeting with the marketing and sales team to ideate and define content goals. Researching content and consumer trends to ensure that content is relevant and appealing. Developing content strategies to reach the desired target audience and marketing goals. Creating content for a variety of platforms including blogs, websites, and social media. Proofreading and editing content before publishing. Ensuring that SEO and SMO strategies are effectively implemented. Managing content calendars and ensuring that the content remains consistent across all platforms. Coordinating with the marketing, design, and writing teams to ensure the timely delivery of assignments. Tracking content analytics and generating reports and presentations. Keeping up to date with content trends, consumer preferences, and advancements in technology. OUR AWESOME BENEFITS 100% Remote Work! No more “when will we have to go back into the office” worries. FrontStream supports remote employees all over North America Complete health, vision, and dental insurance FSA & HSA No rigid vacation policy, instead FrontStream provides employees with “Responsible Time Off” - we trust you to take the time you need when you need it Paid holidays 401(k)with employer match DIVERSITY STATEMENT At FrontStream, diversity is fundamental to how we grow and manage our business. We're committed to building a diverse workforce that cultivates and supports individuals of all backgrounds, and we strongly encourage people of different races, ethnicities, sexual orientations, gender identities, veterans and persons with disabilities to apply. FrontStream is an equal opportunity employer, and we will welcome everyone to our team!

Computercraft is seeking an Online Content Specialist to join the PubMed Central (PMC) Production Team at the National Center for Biotechnology Information (NCBI). This team member will be responsible for liaising with journal publishers, data providers, PMC users, and the National Library of Medicine (NLM) staff. General duties will include evaluating XML submissions, providing customer service to PMC content providers, handling Help Desk queries, and providing input on the PMC article display. PMC is a free full-text archive of biomedical and life sciences journal literature, containing more than 7 million full-text records spanning research from the late 1700s to the present. NCBI has one of the top 400 most visited websites worldwide, and its wide range of applications serve more users and more data than nearly any other U.S. Government agency. NCBI provides free access to petabytes of biomedical and genomic information, and scientists all over the world use its products. This is a full-time position that is currently remote and may include on-site work in Bethesda, Maryland. Job Responsibilities Track incoming content and the progress of work on multiple projects in development or production stages Communicate with publishers, content providers, help desks, and colleagues to facilitate project needs assessments Process and evaluate content using web-based tools and UNIX scripts Check accuracy and integrity of source data and online presentation of content Conduct data analysis and troubleshoot errors, coordinate with appropriate personnel to solve programming and content-related issues Serve as a liaison between authors, publishers, and/or vendors and the NLM Required Skills Minimum Education Requirement: Bachelor's degree Two years' experience in publishing or library science environment Familiarity with online publications, specifically electronic journals or books Positive attitude; displays flexibility and patience in a high-volume, customer-service-focused work environment Comfortable managing multiple projects simultaneously Ability to communicate technical and non-technical information effectively to authors, publishers, developers, users, and data providers Ability to conduct data analysis and work with developers to implement solutions Ability to work with complex, detailed information Knowledge of XML and/or HTML Excellent verbal and written communication skills Excellent organizational skills At least one item from the “Desired Skills/Experience” list Desired Skills Experience managing production workflow of an online publication Expertise with electronic image formats (TIFF, GIF, JPEG, EPS, PNG) and with image creation software (for example, Adobe Photoshop) Experience editing journal or book content or in journal or book production Experience with UNIX/Linux in a data production environment The compensation for this position will be based on the experience of the successful candidate. The expected pay range for this position is $65,000 to $85,000 annually. Computercraft offers an excellent benefits package that includes health, dental, vision, and disability and life insurance; a 401(k) plan with matching; paid leave starting at 128 hours/year for the first 3 years of employment; and 11 paid holidays. We also offer the opportunity for a positive work-life balance with a standard 40-hour work week and the chance to work alongside a team of highly accomplished professionals. To learn about other Computercraft job opportunities, please visit the Careers section of our website: *********************************** EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/National Origin/Genetic Information

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: Kogod School of Business Time Type: Full time Job Type: Regular FLSA Status: Exempt Work Modality: Hybrid 01 (On Campus 3-4 Days/Week) Union: SEIU Local 500 - Provost & Enrollment Division This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division. : Summary: The Kogod School of Business is seeking a creative and detail-oriented Digital Content Creator to join our marketing and communications team. The ideal candidate will be responsible for developing engaging and dynamic multimedia materials, drafting and posting social media content, managing email newsletters, and working directly with core audiences to support the school's enrollment initiatives. This role requires a strong understanding of the social media landscape and exceptional storytelling skills tailored for digital platforms. Essential Functions: 1.) Social Media Coordination * Draft relevant, timely content for social media; use Canva to create static and motion social media graphic assets; independently post and schedule social media content following content calendars. 2.) Website Support * Upload blog articles, draft new web pages, add new CRM contacts, and other needs within the Content Management System (CMS) as assigned. 3.) Newsletter Management * Independently manage email newsletter projects, including writing and editing, list management, and distribution to core audiences. 4.) Writing * Craft engaging, clear, and strategic copy for digital platforms that complements visual content and encourages audience engagement. 5.) Event Support * Attend events to provide live social media coverage and/or interview faculty, students, staff, alumni, or other key individuals in support of content development. 6.) Quality Assurance * Ensure all content produced is aligned with Kogod's branding and meets accessibility and quality standards. 7.) Digital Media Management * Organize and manage multimedia content to support everything from evergreen brand awareness to program-specific lead generation campaigns. Competencies: * Impeccable Attention to Detail: Keen eye for typos and grammar, style mistakes, design issues, etc. * Strong Eye for Design: Ability to adhere to brand guidelines and established design standards. * Problem-Solving Prowess: Can-do attitude and practical approach to solving challenges with and for stakeholders. * Organization and Time Management: Strong project management skills with the ability to handle multiple tasks and meet deadlines. Position Type/Expected Hours of Work: * Full-Time. * 35 hours per week. Salary Range: * $65,000 - $70,000 annually. Required Education and Experience: * Bachelor's degree or equivalent. * 3 - 5 years of relevant experience. Preferred Education and Experience: * Bachelor's degree. * 4 - 6 years of relevant experience. Additional Eligibility Qualifications: * The ideal candidate for this position can contribute new and creative content ideas and strategies while possessing strong writing, editing, and interviewing skills; know how to read and understand research papers; and have familiarity with a content management system. Other Duties: * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options. Other Details * Hiring offers for this position are contingent on successful completion of a background check. * Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email ************************. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

cFocus Software seeks a Multilingual Content Specialist/Strategist to join our program supporting the Department of Transportation (DOT). This position is remote in Washington, DC. This position requires the ability to obtain a Public Trust clearance. Qualifications: Bachelor's degree in Information Systems, or a related field 3+ years of relevant experience Fluent in Spanish Duties: Creates and publishes technical documentations scripts and manuals in Spanish. Collects and interprets technical data or information and coordinates layout for publication.

Rainmakers Strategic Solutions is looking for an Operations Content Coordinator to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for reviewing and updating public healthcare related assessments, manuals and guides developed for healthcare providers, implementing changes that healthcare providers and other stakeholders have requested to remove or revise outdated content. The successful candidate will be fully proficient in Microsoft Office products, especially Word and Excel, and possess strong analytical skills that enable them to evaluate whether a requested change in one area of a particular document drives additional changes elsewhere in the document or among other impacted documents. Responsibilities: Review and research changes as proposed by healthcare providers and other stakeholders as identified during internal and external review cycles Assist in developing training materials and other training related tasks Assist in client Help Desk activities Perform administrative and other tasks as needed to coordinate and collaborate Ensure quality, error-free products Perform other duties as assigned Requirements: Bachelor's degree is preferred Strong verbal and written communications skills A minimum of 2 years of analytic, writing and editing experience Expertise in Plain Language concepts MDS or other post-acute care assessment experience preferred Experienced in document management and SharePoint maintenance Knowledge of medical terminology is strongly desired Experience working with healthcare documents preferred Knowledge of Medicare and Medicaid programs and post-acute care desired Experience working in a client service role About Rainmakers Strategic Solutions: Rainmakers Strategic Solutions, a fast-growing woman-owned small business, provides management consulting services for federal government clients. Many of Rainmakers' contracts support federal health care programs such as Medicare and Medicaid. A significant number of our contracts involve updating publicly available documents for digital and print publication in response to changes in policies and healthcare benefits. We pride ourselves in upholding high standards for delivering quality products and services under aggressive timelines. Our employees enjoy a work culture that promotes inclusivity, engagement, and continuous growth. Rainmaker's benefits include health care, paid time off, retirement savings and professional development.

To assist in the development and maintenance of digital content strategy on web and mobile channels. Implement and monitor online and digital properties for usability, relevance and member engagement in support of the corporate marketing plan and brand. Collaborate with Marketing and Digital staff and other internal business units\/vendors to ensure timely\/accurate implementation of digital content enhancements\/requirements to support business needs and member experience. Responsibilities Author, QA and publish content within Adobe Experience Manager to support Marketing & Business initiatives Analyze and report content initiative results and make recommendations for future campaigns and projects Collaborate with the User Experience (UX) and Digital teams as content management lead for new feature creation Conduct content audits across channels to support business needs and identify deviations from approved content strategy and recommend corrective action Partner in the create, maintenance, and execution of the digital content calendar Develop\/recommend changes to improve usability of digital content , functionality, interactivity, and usability of site(s) to management Serve as expert in Mobile content management, providing training and creating documentation as needed to assist other content contributors Represent Web & Content Strategy team at meetings with business units and other Marketing teams Review all content and digital\/online properties to ensure compliance with corporate brand standards, marketing style guides, and legal requirements Track\/coordinate implementation of digital content enhancements\/development and ensure deadlines are met Work with internal content authors and designers to ensure content meet digital best practices Requirements Bachelor's Degree in a related field or the equivalent combination of training, education, and experience Effective verbal and written communications skills Experience in content delivery, management, retrieval systems and production for high traffic websites (Adobe Experience Manager) Experience in translating complex concepts, customer needs, motivations and behaviors into easy\-to\-understand interactive experiences and deliverables Experience in using web analytics software (Adobe Analytics) Knowledge in interactive usability best practices and concepts Knowledge of SEO strategy as applied to content Maintain current knowledge of digital and online technologies, best practices, trends, issues, editing and authoring tools Managing multiple priorities independently and\/or in a team environment to achieve goals Organizational, planning and time management skills Skill influencing and building consensus with business partners Skill navigating multiple screens and PC applications and adapting to new technologies Desired \- Bachelor's Degree in Journalism, Communications, Marketing, Information Technology or related field Desired \- HTML skills, including knowledge of CSS, JavaScript Desired \- Experience in various content management systems (Adobe Experience Manager preferred) Desired \- Knowledge of the financial services environment and Navy Federal's functions, policies, procedures, products, and services Desired \- Experience working in a demanding, fast paced, creative environment similar to an advertising agency Knowledge of interactive design and information architecture related to content strategy * Local candidates able to work Hybrid only. * No 3rd Party Recruiters please. * Our client will only accept the following: US Citizens, Green Card Holders, TN Visa, Green Card EAD's. Candidates cannot be on a sponsored work Visa. "}}],"is Mobile":false,"iframe":"true","job Type":"Contract\-To\-Hire","apply Name":"Apply Now","zsoid":"8404227","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Content & Writing"},{"field Label":"City","uitype":1,"value":"Vienna"},{"field Label":"State\/Province","uitype":1,"value":"Virginia"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"22180"}],"header Name":"Web & Mobile Content Specialist","widget Id":"***********1304105","is JobBoard":"false","user Id":"***********0027001","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":false,"job Id":"***********2943031","FontSize":"15","google IndexUrl":"https:\/\/mediabarninc.zohorecruit.com\/recruit\/ViewJob.na?digest=QsDo7KU37o4K9iVxpya684lUTMs5NH42fpoNJZwez@Q\-&embedsource=Google","location":"Vienna","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers. Interested in learning more about how we're transforming the financing experience and joining our team? What You'll Do: We're looking for a strong writer and content builder to join our Agent Enablement team as a Content Specialist & Trainer. This early-career role focuses on creating and maintaining support content that helps our Customer and Merchant Support teams deliver confident, high-quality service to lease-to-own customers. You'll work closely with our Content Strategist and Guru Admin, as well as subject matter experts and team leads across Operations. Your job is to take complex processes and translate them into clear, helpful knowledge articles, macros, and job aids. If you enjoy writing for real people, love clarity, and want to grow your skills in content and training, this role is for you. You'll help create content that agents rely on every day to support lease-to-own customers and merchants. You'll sharpen your skills, learn from a supportive team, and build a foundation for growth in content strategy, training, or enablement. Your work will make a real impact-and you'll see the results every time an agent finds the right answer faster. Create Agent-Facing Content Draft, edit, and maintain Guru cards, macros, job aids, and step-by-step guides Use tools like Scribe and Articulate to build visual, interactive content Keep everything aligned with our voice, templates, and quality standards Keep Content Useful & Organized Partner with the Guru Admin to maintain clean file structures and tags Review and update content to reflect process or tool changes Ensure consistency across platforms like Guru, Confluence, and training decks Collaborate with Partners Work with internal subject matter experts to gather accurate information Support rollout of new content tied to launches, changes, or feedback Use feedback from agents and leads to improve clarity and usefulness Grow with the Team Learn to use tools like Canva and Articulate Rise/Storyline Shadow strategy discussions and cross-functional projects Take initiative to build skills that ladder up to a Content Strategist path About You (Qualifications): A degree or background in Communications, English, Learning & Development, or a related field 1 year of professional experience, ideally in social media, website management, or a corporate writing position Strong writing and editing skills, especially for how-to or instructional content Strong interpersonal and verbal communication skills - you're able to work with stakeholders across the business and communicate complex processes An observant, close reader with strong attention to detail and a feel for tone and clarity Familiarity with tools like Guru, Scribe, Canva, Confluence, or Articulate Organized, curious, and experienced with juggling multiple requests or drafts Desire to work in a fast-paced, dynamic entrepreneurial environment Experience in customer service or support operations is helpful for context-but not required Location Requirement: This position requires regular in-person attendance at one of our two office locations (Richmond, VA or Arlington, VA). Candidates must already be located within a commutable distance to either location, as relocation assistance is not available at this time. Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most. Benefits: At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best: Comprehensive medical, dental, and vision coverage 20 PTO days + 11 paid holidays 401(k) retirement with company matching Student Loan & Tuition Reimbursement Commuter assistance Parental leave (maternal + paternal) Inclusion and Associate Engagement Programs Who we are & what we value: We focus on what's most important We set clear expectations and deliver We embrace challenges to reach our full potential We ask, “How can this be better?” We move fast together

Job Code **5363** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=5363) **OLH Technical Services,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **Web and Printed Content Specialist** to join our Team in **Alexandria, VA.** **POSITION RESPONSIBILITIES:** + Write and edit articles, white papers, fact sheets, blogs, press releases, web pages, and other publications on science topics of stakeholder interest, including those addressing significant or potentially controversial topics. + Translate complex scientific and technical concepts into plain language for non-expert audiences. + Draft and edit web content summarizing policies and guidance for proposers and awardees. + Conduct research and fact-checking, collaborating with OLPA staff, program officials, and scientists to ensure accuracy and clarity of all written products. + Ensure all products comply with the "Plain Writing Act of 2010" and Section 508 accessibility standards. **POSITION REQUIREMENTS:** + Minimum 5 years of professional writing and editing experience, including at least 3 years' experience writing about scientific and technological subjects. + Experience writing for federal agencies, scientific funders, or research-focused organizations (preferred). + Experience writing both short- and long format content, including press releases, fact sheets, blogs, reports and webpages. + Experience conducting research and fact-checking using written sources and direct interviews with subject matter experts. + Degree in journalism, communications or a science-related field (preferred). + Ability to distill complex scientific and technical topics into clear, compelling language for diverse audiences. + Proficiency in AP Style, plain language writing, and editing for scientific accuracy. + Familiarity with federal communication requirements, including the "Plain Writing Act of 2010" and Section 508 compliance. + Knowledge of search engine optimization (SEO) and answer engine optimization (AEO) principles. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

Clinical Content Specialist Epic - (250002XE) Description The Clinical Content Specialist plays a key role in the creation and governance of workflows and evidence-based tools within the Epic electronic health record that enhance patient care quality, safety, and efficiency. In this role, you will collaborate with clinical, operational, and technical stakeholders to drive the development and continuous improvement of clinical content aligned with organizational policies, regulatory standards, and best practices. You will ensure that clinical content - such as order sets and care pathways, documentation templates, population health tools, patient screeners and education materials, alerts and other clinical decision support tools - are both meaningful and impactful. In close partnership with clinical informatics and Epic analyst teams, you will help design and optimize the EHR to support clinicians at the point of care and improve the overall patient and family experience. Join us in making a lasting impact and help our patients Grow Up Stronger. Qualifications Minimum EducationBachelor's Degree Degree in clinical or technology relevant area (e. g. public health, research, health care administration, bioinformatics, engineering, or related field). (Required) Master's Degree Degree in clinical or technology relevant area (e. g. public health, research, health care administration, bioinformatics, engineering, or related field). (Preferred) Minimum Work Experience5 years At least 5 years of related work experience, such as project management, information technology, quality assurance, process improvement, education, or communications. (Required)3 years At least 3 years of health care delivery, health care operations, public health, or health information technology work experience. Experience with Epic EHR advantageous. (Preferred) Required Skills/KnowledgeCommunication: Excellent presentation and communication skills, adept at conveying complex technical concepts to non-technical audiences and translating clinical and operational requirements to technical audiences. Interpersonal: Ability to work collaboratively in cross-functional teams and build strong relationships with clinical, operational, administrative, and technical stakeholders and leaders across clinical departments and business units. Project Management: Strong project management skills, capable of handling multiple initiatives simultaneously, including overseeing successful and fast-paced implementations of enterprise software including the electronic health record (EHR). Technical: Strong expertise in health information technology, including electronic health records and related systems. Familiarity with cross-venue clinical workflows and health care operations, including revenue cycle, analytics, and other business processes. Knowledge of quality improvement and process improvement methodologies and health information and health care regulations and laws. Proficiency in user-centered design principles, human factors engineering, usability testing, and software development life cycle. Committed: Unwavering dedication to the vision for enterprise Information Services in service of our mission and core values. Collaborative: Strong team player with a collaborative approach to problem-solving and leadership. Innovative: Ability to think creatively and develop forward-thinking training solutions and models. Adaptable: Flexible and able to navigate complex and rapidly changing priorities and environments. Empathetic: Understanding of challenges faced by healthcare professionals and staff and commitment to supporting their success. Required Licenses and Certifications This position requires that the appropriate Epic certification be successfully obtained and maintained for the assigned area of responsibility within 6 weeks of completing training, if not obtained prior to hire. 180 Days (Required) Functional AccountabilitiesClinical Content ManagementLeads the development and maintenance of clinical content in the EHR in assigned domains, such as order sets and care pathways, documentation templates, population health tools, patient screeners and education materials, alerts and other clinical decision support tools. Independently manages build and testing. Collaborates with interdisciplinary teams to enable integrated workflows, optimize system use, and improve the overall user experience for clinical and patient care staff. Collaborates with training team to advise on education and communication strategy, helping develop user guides, tip sheets, and training materials to promote effective use of clinical systems. Ensures clinical content alignment with clinical practice, organizational policies, regulatory requirements, and clinical informatics and digital health standards and best practices. Supports content governance and version control processes to manage change in a structured manner. Serves as a subject matter resource for clinical content such as documentation tools, clinical decision support alerts, and population health features. System Build and MaintenanceParticipates in the design, build, testing, validation, and maintenance of assigned Epic applications, ensuring system functionality aligns with clinical workflows and operational needs. Documents system configurations, workflows, and support activities, ensuring compliance with change management and documentation standards, with an emphasis on clarity, versioning, and auditability. Contributes to Epic software updates and optimizations, including testing, documentation, and go-live support for new features, upgrades, and enhancements. Maintains up-to-date knowledge of Epic functionality, workflows, and integration points, and actively participates in new version training and certification maintenance. Customer Service ExcellenceProactively leads stakeholder engagement activities, including rounding with clinical teams, gathering feedback, and identifying opportunities for content and workflow enhancements. Provides second-level support for clinical users, troubleshooting complex issues, escalating intractable problems, and leading root cause analysis to ensure timely resolution. Responds to support requests within designated timeframes, prioritizing based on clinical impact and collaborating with stakeholders to ensure resolution. Contributes to change management strategy and proactive planning, advocating for user needs and helping facilitate smooth transitions during system changes or workflow redesigns. Organizational SupportPartners with IS and clinical departments to ensure system stability, data integrity, and alignment with organizational goals and clinical best practices. Contributes to clinical informatics and digital health projects, offering insights into content strategy and implementation. Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: Maryland-Silver SpringWork Locations: Inventa Towers 1 Inventa Place Silver Spring 20910Job: Information TechnologyOrganization: OperationsPosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: 8-5Job Posting: Dec 2, 2025, 3:16:02 PMFull-Time Salary Range: 92684. 8 - 154460. 8

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