Content writer jobs in Virginia - 104 jobs

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Alarm.com is seeking a creative, confident, and driven Social Media & Content Manager who thrives both behind and in front of the camera. This hybrid role requires a strong background in filming, editing, and on-camera presentation for digital platforms. As a core member of the Alarm.com social media team, you will develop engaging content ideas, appear as a host/personality in videos, capture on‑brand video and photo content, and edit for optimal performance across all major social channels. The ideal candidate is a self‑starter, passionate about storytelling, comfortable engaging audiences directly, highly collaborative, and always up to date with the latest social media trends. Key Responsibilities: Collaborate closely with the social media team to brainstorm, plan, and script compelling content ideas tailored to platform best practices (Instagram, TikTok, YouTube, Facebook, and LinkedIn). Independently film high-quality video and photo content featuring our products, team, partners, themselves, and industry stories, both in-studio and on-site as required. Be an on-screen personality and spokesperson with experience in front of a camera. Edit videos and photos for different formats, ensuring each piece aligns with Alarm.com's brand voice, visual style, and the unique requirements of each platform. Maintain an organized library of digital assets and raw files for ongoing reuse and adaptation. Stay informed on evolving social media trends, tools, and creative approaches; proactively propose new content styles and concepts and pivot as needed to leverage trends to keep the Alarm.com brand fresh and engaging. Collaborate with internal stakeholders, including marketing, PR, and product teams, to accurately represent product features and company messaging. Support the social media team in live events, webinars, and product launches where content capture and rapid editing may be required. Other duties as assigned. Qualifications: 5+ years of experience creating and editing content for social media platforms - including filming, post-production, and regularly appearing on-camera as a host, personality, or spokesperson - with a portfolio that demonstrates both technical production expertise and on-camera presentation skills. Portfolio showcasing creative social media content that demonstrates both technical production (video/photo) and on‑camera presentation skills - please include links. Proven ability to ideate, storyboard, film, appear on‑camera, and edit content independently for diverse social media platforms. Expert proficiency with industry‑standard video/photo editing tools (e.g., Adobe Premiere, Final Cut Pro, After Effects, Photoshop, Canva, CapCut) and optimizing output for specific social formats. Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time. WHY WORK FOR ALARM.COM? Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers. Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team! Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business. Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events. Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week. COMPANY INFO: Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit ************** COMPANY BENEFITS: Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package! Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision. Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************.

About the Thomas Jefferson Foundation The Thomas Jefferson Foundation has a twofold mission of preservation and education, and was incorporated in 1923 to preserve Monticello, the home of Thomas Jefferson, in Charlottesville, Virginia. Today, the Foundation seeks to bring history forward into national and global dialogues by engaging audiences with Jefferson's world and ideas, and sharing the history of everyone who lived and labored at Monticello. Monticello is recognized as a National Historic Landmark, a United Nations World Heritage Site and a Site of Conscience. Digital Content Creator Purpose: To maintain, support, update, and add content to the Foundation's main website (Monticello.org); support the Foundation's various marketing and communications with special emphasis on its digital campaigns; assist and train staff in the use of the website's backend CMS; and coordinate closely with several departments on necessary website updates. You will take the lead on the following core responsibilities: Update main Foundation programming pages, coordinate website content in alignment with email blasts, e-newsletter, and online news and media releases. In coordination with the Website Content Manager, create and manage webpages that support events and programs, landing pages and other website content. Design and implement landing pages for new programs (private and public), ongoing programs, and advertising campaigns as needed. Continually monitor and edit existing landing pages and website content that may need frequent updating (alerts, calendars, seasonal ticket types, speaker pages, links, etc.) Maintain Monticello's presence on local and regional online event calendars, posting and editing listings as directed by the Website Content Manager. Support analytics monitoring and suggest updates or concerns to the Website Content Manager. Monitor and report on SEO tactics and make applicable content or technical updates. Identify opportunities to improve navigation, design, and existing content. Tracks and reports to the Website Content Manager key metrics such as open and click-through rates, etc. Knowledge, Skills and Abilities: Deep understanding of website content development and communication, including content formatting and page layout. Proficiency with web technology and best practices in semantic HTML, CSS, and web accessibility guidelines (WCAG). Experience with a variety of CMSs such as: Drupal, WordPress, Craft CMS, or other web content management systems. Understanding of graphic design and usability principals. Ability to create engaging page layouts within a defined branding package using modular design components. Experience editing images with Photoshop, Canva, or related tools. Knowledge of web analytics and tracking tools, including Google Analytics. Excellent communication, writing, and interpersonal skills. Education and Experience: Bachelor's degree or equivalent experience in related field required. A minimum of two years of experience working with website content required. Physical Demands and Work Considerations: While performing the duties of this job, the employee will sit for extended periods of time, occasional standing, walking. Repetitive use of computer. Normal office working conditions. We provide the following benefits for our full-time employees: Excellent benefits package (including medical, dental, vision, 401(k) retirement savings plan plus 6% match, life insurance, and more!). Fitness club membership discount. Discount in the Monticello Café, gift shop, and Monticello online catalog. Employee Assistance Program (EAP) - free for employee and dependents. $500 employee referral bonus. Exciting quarterly social events for all employees. If you believe this opportunity is the right fit for you, we encourage you to apply!

CaseGuard is expanding its team and seeking a Content Creator who is passionate about producing exceptional content. We are looking for a self-motivated individual who is proactive in seeking answers and is willing to assist in various areas as needed. The Content Creator will have the responsibility of generating blog posts, analyzing client data to develop best practices for redaction solutions, creating social media posts, and formulating content strategies. Responsibilities Create captivating and top-notch content, including blog articles, social media posts, newsletters, and videos that resonate with our target audience. Conduct thorough research on various topics such as AI, Redaction, and FOIA to ensure accurate, credible, and in-depth content. Perform SEO optimization for blogs and website content to improve visibility and drive traffic. Create newsletters and manage their distribution to targeted audiences. Write feature descriptions tailored for multiple platforms and audiences. Gain a deep understanding of our software products to create and maintain accurate and user-friendly help manuals for each release. Collaborate with the Marketing team to develop scripts and content for promotional videos, landing pages, and the company website. Develop and manage content strategies and editorial calendars to maintain consistency and relevance. Track and analyze the performance of content using tools like Google Analytics, social media insights, and more, to optimize content strategies. Review and edit content to ensure grammatical accuracy, stylistic consistency, and tone alignment. Work cross-functionally with other departments to generate writing-based campaigns that support business goals. Qualifications Bachelor's degree in English, Communications, Marketing, or related fields (or equivalent practical experience). Must be a creative thinker and approach the role strategically. Strong creative, strategic, analytical, organizational, and personal sales skills, and knowledge/active use of social media. Superb writing, research, editing, and proofreading skills under deadline. Experience converting technical/product specifications into sales copy, a plus. Willingness to learn and adapt to different writing styles and formats. Attention to detail. Demonstrated ability to come up to speed quickly on a new project, balance multiple tasks, and provide a quick return on a documentation project. Ability to generate fresh ideas and creative content. Having written Spanish capabilities is a plus. Benefits: Competitive Salary Stock Option Medical, Dental, and Vision Insurance Paid Vacation Ten paid holidays per year Friendly and Learning environment Pay Range: $60,000 - $70,000 Annually About CaseGuard CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of its kind. Our team is driven by a passion for great software design, the creation of great products, and the creative process, CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills that are consistent with both our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients' challenges, our technical expertise, and our collaborative spirit are measures of our success.

The contractor will produce high-quality digital and print content, including articles, fact sheets, blogs, white papers, press releases, web pages, and policy summaries. This work will translate complex scientific and technical concepts into plain language, ensure factual accuracy through research and collaboration with subject-matter experts, and comply with the Plain Writing Act of 2010 and Section 508 accessibility requirements. Content will be developed to address both routine and sensitive or potentially controversial topics of stakeholder interest. · Write and edit articles, white papers, fact sheets, blogs, press releases, web pages, and other publications on science topics of stakeholder interest, including those addressing significant or potentially controversial topics. · Translate complex scientific and technical concepts into plain language for non-expert audiences. · Draft and edit web content summarizing policies and guidance for proposers and awardees. · Conduct research and fact-checking, collaborating with OLPA staff, program officials, and scientists to ensure accuracy and clarity of all written products. · Ensure all products comply with the "Plain Writing Act of 2010" and Section 508 accessibility standards. Job requirements · Minimum 5 years of professional writing and editing experience, including at least 3 years' experience writing about scientific and technological subjects. · Experience writing for federal agencies, scientific funders, or research-focused organizations (preferred). · Experience writing both short- and long format content, including press releases, fact sheets, blogs, reports and webpages. · Experience conducting research and fact-checking using written sources and direct interviews with subject-matter experts. · Ability to distill complex scientific and technical topics into clear, compelling language for diverse audiences. · Proficiency in AP Style, plain language writing, and editing for scientific accuracy. · Familiarity with federal communication requirements, including the "Plain Writing Act of 2010" and Section 508 compliance. · Knowledge of search engine optimization (SEO) and answer engine optimization (AEO) principles. · Submit two writing samples **Relevant bachelor's degree (journalism, communications or a science-related field) and/or certifications are preferred. Ability to pass a public trust security investigation required. All done! Your application has been successfully submitted! Other jobs

The Digital and Print Content Writer develops clear, accurate, and engaging written materials that communicate NSF's mission, research impact, and policies to diverse audiences. This role translates complex scientific and technical information into accessible content for digital and print platforms. Responsibilities Write and edit articles, fact sheets, blogs, white papers, press releases, and web content Translate complex scientific and policy information into plain language Conduct research and collaborate with subject-matter experts to ensure accuracy Ensure content complies with AP Style, NSF style standards, Plain Writing Act, and Section 508 Support leadership communications, reports, and special initiatives as needed Perform copyediting and quality assurance across written products Meet tight deadlines while maintaining high editorial standards Qualifications Bachelor's degree in Communications, Journalism, English, or related field 3-5 years of professional writing or editorial experience Proven ability to write for both technical and general audiences Strong research, editing, and storytelling skills Experience producing federal, scientific, or policy-related content preferred Familiarity with accessibility and plain language requirements We will never send communications through any other domain, *****************************, @gmail.com [email protected]). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Priwils employee, please contact us at [email protected]

We're looking for a User-Centered Technical Writer who's passionate about helping people understand and use technology. You'll work at the intersection of content, design, and development-turning complex information into clear, helpful, and engaging experiences that empower users to succeed. You'll partner closely with UX designers, developers, and product managers to create content that improves understanding, builds trust, and drives adoption of digital services used by millions. Contributions Responsibilities: Partner with designers, developers, and subject matter experts to understand user needs and transform technical concepts into approachable language. Create and maintain user-facing content such as help center articles, onboarding guides, FAQs, and in-app copy that guide users through digital services. Analyze user journeys and feedback to identify where content can reduce confusion, improve task completion, or build confidence. Develop and maintain content standards, plain language guidelines, and voice/tone documentation to ensure a consistent, inclusive experience. Structure information logically so users can easily find what they need, when they need it. Continuously update and improve content to reflect evolving user needs, technologies, and policies. Collaborate with UX researchers to test content comprehension and usability. Ensure all documentation aligns with accessibility (Section 508) and government plain-language best practices. Qualifications Qualifications Bachelor's degree and 3+ years of relevant writing or content design experience. Exceptional writing, editing, and information-architecture skills with a sharp eye for detail. Deep empathy for users and the ability to translate technical topics into clear, relatable language. Experience creating content for digital products, software, or online services. Familiarity with human-centered design principles and agile development environments. Ability to work independently, manage multiple projects, and meet deadlines. Bonus: experience collaborating with developers working in Ruby on Rails or similar frameworks. About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $90,000 to $130,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Design Intelligence™ process, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit ************************* We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program. We can recommend jobs specifically for you! Click here to get started.

The Content Writer for the Principal Partnerships Creative Studio collaborates with internal and external partners to equip Virginia Tech Advancement teams in LINK and Principal Gifts (PG) to secure gifts and cultivate relationships with select donor corporations, foundations, and individuals. The Content Writer is part of a vibrant team dedicated to engaging C-suite and high-capacity donors or decision-makers through exquisite, meaningful, and innovative content. This person will highlight the impact of philanthropy with human-centered content focused on student success, faculty discoveries, emerging technologies, big ideas, successful partnerships, and more. While embedded in the Principal Partnerships Creative Studio, the Content Writer will also be a member of Virginia Tech's larger Communications and Marketing team. The position reports to the Senior Director of Communications and Marketing for Principal Partnerships and collaborates with myriad colleagues at all levels of the university, including senior leadership, to deliver timely, compelling, and often sensitive materials in support of the university's major strategic objectives. Essential duties and responsibilities include: - Author and co-create compelling communication materials that appeal to both PG-level donors and principal corporate partners. Author stewardship materials, case studies, fundraising proposals, cases for support, or presentations to foundations, corporations, and individuals with capacity to give $5M or more. - Work with the corporate business development team to understand portfolio objectives, key messages, and target audiences in order to inform content creation. - Work closely with the Principal Partnerships Creative Studio leadership team and faculty stakeholders, in order to bring bold visions to life with engaging copy. - Research strategic university initiatives and areas ripe for partnerships and/or donor investment to articulate areas of support and impact. - Capture, shape, and synthesize information, statistics, and other supporting materials to enhance persuasive writing to inspire giving to strategic initiatives at Virginia Tech. - Interview a variety of senior leaders, faculty, researchers, students, other members of the university community, and external stakeholders or subject matter experts with curiosity and focus to create fundraising materials. - Translate highly technical information and academic jargon into clear, compelling, and grammatically correct content accessible to a wide variety of target audiences. - Write, edit, copy edit, and proofread proposals or other materials in support of fundraising objectives. - Collaborate with graphic designers, project managers, fundraisers, and other colleagues to produce content and leverage earned, owned, or paid media channels in support of fundraising objectives. - Meet long-term and short-term deadlines, which sometimes shift on quick notice as opportunities emerge. - Integrate visuals and statistics with words through print pieces, as well as dynamic websites, blogging, vlogging, and other electronic materials, in support of strategic fundraising objectives. Required Qualifications Master's degree in a writing-intensive field such as journalism, English, creative writing, or marketing; or Bachelor's degree with experience equating to an advanced degree. Progressive experience in communications, marketing, or related creative field(s). Demonstrated experience in persuasive writing and integrating words and visuals through marketing materials, such as featured stories, scripts, advertorial copy, presentations, or proposal writing. Solid knowledge of AP, Chicago, MLA, or other widely recognized writing style. Strong portfolio of past work, consisting of five samples to be submitted along with initial application materials. Preferred Qualifications Experience with fundraising writing for higher education or another nonprofit sector. Experience interacting with major donors, key volunteers, and external stakeholders of an organization. Experience working in a web content management system. Experience collaborating with creatives to integrate text and visuals for robust, complementary design. Experience working in PowerPoint, Photoshop, and InDesign. Experience writing gift or grant proposals for corporations, corporate foundations, or individual/family foundations. Pay Band {lPayScaleID} Appointment Type Regular Salary Information Review Date 12/1/2024 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Advancement HR at advhr@vt.du during regular business hours at least 5 business days prior to the event

The Doorways is looking for a creative and motivated Junior Content Writer/Researcher to join our team. In this entry-level position, you will play a crucial role in supporting our marketing and communications efforts by producing engaging written content that reflects our mission and values. As a Junior Content Writer/Researcher, you will conduct thorough research on various topics related to community health and wellness, creating informative articles, blog posts, social media content, and informational materials. You will work closely with senior content creators and the marketing team to generate ideas and develop content strategies that resonate with our audience. Ideal candidates will have a strong interest in health and wellness, excellent writing skills, and the ability to adapt their tone for different formats and audiences. The ideal candidate should be organized, detail-oriented, and eager to learn about effective content creation in a nonprofit environment. Responsibilities: Conduct research on community health topics to support content development. Write, edit, and proofread articles, blog posts, and other written materials. Assist in content planning and strategy discussions with the marketing team. Collaborate with team members to ensure content aligns with organizational goals. Stay updated on industry trends and best practices in content writing and health communication. Support social media efforts by creating shareable content. Requirements: Strong writing and editing skills with attention to detail. Basic research skills and ability to synthesize information. Familiarity with content management systems and social media platforms. Ability to work well in a team-oriented environment. Strong time management skills and ability to meet deadlines. Passion for health, wellness, and community engagement.

Are you a creative and energetic social media maven ready to reach thousands of our followers with unique and compelling content? As a member of the Michael & Son marketing team, our Social Media Content Creator will be responsible for the creation and execution of social media strategies and creating engaging branded content. You'll serve as the expert on social content planning with a unique approach to effective messaging across each platform. With tens of thousands of followers across our social platforms and over a million views on TikTok, we're looking for more than generic FB posts but fun, unique and engaging content as you become the voice of Michael & Son! Qualifications: Experience with social media platforms in a professional setting (TikTok a plus) Experience with social media measurement and management tools (aggorapulse) Bachelor's degree in communications, journalism, public relations or related field from a four-year college is preferred Must be comfortable interacting with members of our company and customers via phone, in person, email, and other mediums to organize social content Willingness and ability to travel from time to time and occasionally work weekends or evenings for public events that require real-time social media coverage Excellent verbal/written communication, proofreading, and editing skills Comfortable with camera work and editing within social video platforms Responsibilities: Creative, energetic self-starter, able to use the latest social trends and opportunities to create content, interact with our team and community members Serve as the voice of Michael & Son, creating and launching digital content that expands our digital footprint, increases brand awareness, engagement and conversion volume Producing videos for TikTok/Reels: editing, writing script, shooting/editing/posting final creative Track trends and analyze performance to maximize impact of content and social media properties Create reports on Social media on a weekly, monthly and ad hoc basis to help explain how social media impacts our client's overall goals Monitoring and managing brand reputation through social listening services, managing responses and proper escalation of comments and inquiries to appropriate personnel/departments Leverage our existing partnerships like with Capital One Arena and affiliated professional sports teams for giveaways and increase brand exposure. Serve as our voice, organizing candidates and content for our nonprofit "Michael & Son Cares." #ZR

About Visit Alexandria Visit Alexandria is the City of Alexandria's not -for -profit destination marketing organization (DMO), promoting Alexandria, Virginia, as a premier destination for tourism and meetings. Our purpose is simple but powerful: We showcase Alexandria to the world by highlighting its character, culture and creativity, which attracts visitors who strengthen our economy and community. At the heart of our culture are our values-Teamwork, Strategy, Creativity, Inclusion, and Joy-which guide how we collaborate, serve our community, and welcome the world. These values shape not only how we market Alexandria but also how we show up for our members, visitors, and one another each day. Recognized by Travel + Leisure as a Top 5 Best City in the U.S. 2025 and voted a Condé Nast Traveler Top 3 Best Small City in the U.S. 2025, Alexandria is a welcoming weekend escape on the Potomac River, minutes from Washington, D.C. Founded in 1749 and boasting the nation's third oldest historic district, Alexandria hums with a cosmopolitan feel. Stroll Old Town Alexandria's King Street mile to find more than 200 independent restaurants and boutiques plus intimate historic museums and new happenings at the waterfront. Explore vibrant neighborhoods beyond Old Town, trace George Washington and the Founding Fathers' footsteps and follow the stories of Black Americans who shaped the history of Alexandria and the United States. Position Summary: The Content & Social Media Manager is a critical team member in Visit Alexandria's award -winning Marketing & Communications (MarComm) department, overseeing content strategy across all owned channels. This person has a journalistic curiosity to uncover what's new in Alexandria and develop relationships with Visit Alexandria's members and partners by being immersed in the community. They craft rich and compelling stories across owned channels to promote Alexandria's distinctive experiences and Visit Alexandria members to ultimately connect visitors with Alexandria's brand. They oversee and execute content and social media, manage posting schedules and supervise external content creators and influencers. They capitalize on key moments in time and generate buzz for the destination by creating blog posts, video content and email marketing campaigns for use in myriad promotional strategies. They also work cross -functionally with team members across the organization to optimize content development, effectiveness, performance tracking and reporting. The Content & Social Media Manager is required to live in or relocate to the Washington, D.C. region, within a reasonable distance of Alexandria, VA, to adhere to the hybrid schedule and in -person responsibilities. Essential Duties and Responsibilities: Content Planning and Project Management Demonstrates unwavering journalistic curiosity to help uncover what's new in Alexandria and the deeper stories of member businesses throughout the city's neighborhoods by monitoring social media buzz, keeping an ear to the ground, being visible in the community and mining updates from the membership team while understanding travel trends. Helms content strategy, development and publication. Leads execution of Visit Alexandria's digital content calendar reflecting leisure, meetings and groups priorities. Collaborates with Digital Marketing and CRM Manager on a timeline of new and refreshed webpages and stays on top of ongoing website edit requests. Oversees the seasonal events compilation process for digital content and communications needs in coordination with the Communications Specialist and Director of Member Relations. Supports the Digital Marketing and CRM Manager on SEO and content marketing strategies that align with multi -channel advertising initiatives. Works with Director of Communications to ensure that key messages are brought to life on all content platforms, and across target audiences. Partner with the Creative Director to secure fresh photo and b -roll assets for use in content and communications vehicles across the organization. Social Media Proactively and dynamically reflects what's new and now across social media channels, showcasing experiences and local personalities from across the city's neighborhoods. Leads social media channel strategy across platforms in consultation with Creative Director and Digital Marketing and CRM Manager. Social media channels include Facebook, Instagram, X and LinkedIn. Manages organic content and promoted Reels; leads post creation and copywriting, UGC curation and audience engagement and sentiment analysis. Consults with Creative Director on creation of short -form video content with Creative Director. Manages Visit Alexandria's YouTube and Vimeo accounts, uploading new videos and keeping the accounts organized. Creates and maintains social media editorial calendar for the year. Manages contracted content creator(s). Collaborate with Agency of Record, PR agency to identify, vet and contract with potential social media influencer collaborators. Develops social media and marketing toolkits for members and partners. Tracks, records, analyzes and reports on social media performance. Website Content and Editorial Content Creation Creates and updates content for VisitAlexandria.com, developing and researching story angles and article content, writing copy, securing visuals and uploading to the website. Actively build depth of content on VisitAlexandria.com to showcase unique destination attributes, stories, experiences and people to connect with core audiences. Proactively manages content on VisitAlexandria.com and co -leads a website priorities meeting with Digital Marketing and CRM Manager. Writes and adapts copy for the website based on established messaging goals, campaign objectives and member/stakeholder information. Builds and updates web content utilizing WordPress in collaboration with Digital Marketing and CRM Manager. Supports the Digital Marketing and CRM Manager on SEO and content marketing strategies that align with multi -channel advertising initiatives. Updates images and copy to ensure content remains fresh and engaging. Community Engagement Regularly attends neighborhood business association meetings led by the Alexandria Economic Development Partnership (AEDP) and shares updates with team. Plays leadership role in community/business engagement efforts, especially as they relate to neighborhoods outside of Old Town. Represent Visit Alexandria at key community and industry events. Tracking and Reporting Tracks, records, analyzes and reports on content performance and goals including organic social media performance (including Reels) and web visits, engagement rates, click -throughs, shares, etc. for monthly board reports, quarterly strategy sessions and other reporting needs in coordination with Digital Marketing and CRM manager. Additional Duties Represents Visit Alexandria out in the community. Occasionally presents content performance results to Visit Alexandria Board of Governors, members and stakeholders. Edits written content/materials across departments, as needed. Joins MarComm team members in supporting additional projects such as photo and video shoots and event logistics. Qualifications At least 3 -5 years of communications and digital media experience B.A. degree in communications, digital marketing, creative writing or related field Excellent project management skills with a strong attention to detail Proficiency with website CMS (WordPress), email marketing platforms (such as MailChimp) and social media content organization platforms Outstanding written and oral communication skills Demonstrated initiative, ownership and time management skills Knowledge of SEO optimization a plus Basic Photoshop skills a plus Experience with CRM systems, digital asset libraries and YouTube/Vimeo a plus Positive energy and excellent interpersonal skills; ability to interact with a wide variety of people, both internally and externally at all levels Ability to creatively approach problems and assigned projects Available to work occasional evening and weekend hours Familiarity with Alexandria or the tourism/hospitality industry a plus Compensation and Work Environment Salary commensurate with experience Full insurance package including health, dental, vision and disability 401(k) match up to 12% after one year 12 days paid vacation in Year One, increasing to 17 days in Years Two to Five, and 22 days in Years Six and beyond 14 ½ paid holidays Up to 12 days of paid sick leave per year Paid parental leave Paid parking or equivalent Metro public transit benefit Office is Metro accessible (King St -Old Town) Monthly reimbursement toward mobile phone bill Modern office facility including private office with access to adjacent co -working space, bike room, shower, game room and roof deck Hybrid work model, with in -office work expected on Tuesdays, Wednesdays and Thursdays, and remote most Mondays and Fridays. We welcome all to apply and are committed to retaining, hiring, developing, and promoting diverse talent. Our culture is collaborative, celebratory, innovative, inclusive, and accountable. We work hard, but there is genuine respect for work -life balance, health, family, service and flexibility. To Apply: Please send a cover letter and resume to ********************* with “Content & Social Media Manager” in the subject line. Please include how you learned about this job posting. No unsolicited phone calls, direct messages to staff or office visits, please. Job Posting Link: ********************************* -us/careers/

THE ROLE FrontStream is looking for a seasoned content specialist to guide and develop the content creation process for our brand. As a content specialist, you will be required to research and define desired target audiences, manage the content creation and publishing process, and monitor consumer and content metrics. If you're an expert storyteller and possess excellent knowledge of consumer and content trends, we want to talk to you! WHAT YOU'LL DO Meeting with the marketing and sales team to ideate and define content goals. Researching content and consumer trends to ensure that content is relevant and appealing. Developing content strategies to reach the desired target audience and marketing goals. Creating content for a variety of platforms including blogs, websites, and social media. Proofreading and editing content before publishing. Ensuring that SEO and SMO strategies are effectively implemented. Managing content calendars and ensuring that the content remains consistent across all platforms. Coordinating with the marketing, design, and writing teams to ensure the timely delivery of assignments. Tracking content analytics and generating reports and presentations. Keeping up to date with content trends, consumer preferences, and advancements in technology. OUR AWESOME BENEFITS 100% Remote Work! No more “when will we have to go back into the office” worries. FrontStream supports remote employees all over North America Complete health, vision, and dental insurance FSA & HSA No rigid vacation policy, instead FrontStream provides employees with “Responsible Time Off” - we trust you to take the time you need when you need it Paid holidays 401(k)with employer match DIVERSITY STATEMENT At FrontStream, diversity is fundamental to how we grow and manage our business. We're committed to building a diverse workforce that cultivates and supports individuals of all backgrounds, and we strongly encourage people of different races, ethnicities, sexual orientations, gender identities, veterans and persons with disabilities to apply. FrontStream is an equal opportunity employer, and we will welcome everyone to our team!

Operations and Content Specialist Yellow Dog Software, a leader in inventory management software solutions, is seeking a highly organized, process-oriented professional to support the sales and marketing needs of our growing team. The ideal candidate combines strong operational skills with experience in documentation, reporting, content management, and client/stakeholder communications. Reporting to the Sales Enablement Manager and working in-office, this person ensures sales materials, systems, and processes are well maintained to support efficiency and cross-team alignment. Key Responsibilities and Expectations: Making ongoing, routine updates to our existing website (text changes, image swaps, basic page edits). Monitoring materials for outdated content and proactively perform surface edits for review. Ensuring consistent formatting and basic branding across updated pages, documentation, and client facing resources. Triaging internal content or documentation requests and routing them appropriately. Providing admin/ops support to the sales department, to include performing data entry, CRM hygiene, and providing support with reporting, scheduling, documentation, and coordination. Managing shared inboxes or intake queues for small operational requests. Tracking deadlines, reminders, and task progress for cross-functional initiatives. Organizing and maintaining digital files and shared drives. Creating simple templates, checklists, or procedural guides. Light project coordination, as assigned. Communicating clearly with stakeholders on timelines and deliverables. Providing steady, consistent follow-through on operational tasks that bridge teams. Other duties as assigned. Preferred Experience and Skills: 2+ years experience in a professional services environment Strong organizational and administrative skills Experience editing content within a CMS (WordPress, Squarespace, or similar) High attention to detail and accuracy Ability to manage multiple tasks and deadlines Excellent written and verbal communication Comfortable working with cross-functional teams Proficiency with Google Workspace, Microsoft Office, and Canva Experience creating simple documentation, SOPs, and checklists Intermediate proficiency in Excel, including formula creation, VLOOKUP functions, and data formatting and manipulation For full consideration, interested applications MUST include a resume, cover letter, and salary requirements.

Job Code **5363** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=5363) **OLH Technical Services,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **Web and Printed Content Specialist** to join our Team in **Alexandria, VA.** **POSITION RESPONSIBILITIES:** + Write and edit articles, white papers, fact sheets, blogs, press releases, web pages, and other publications on science topics of stakeholder interest, including those addressing significant or potentially controversial topics. + Translate complex scientific and technical concepts into plain language for non-expert audiences. + Draft and edit web content summarizing policies and guidance for proposers and awardees. + Conduct research and fact-checking, collaborating with OLPA staff, program officials, and scientists to ensure accuracy and clarity of all written products. + Ensure all products comply with the "Plain Writing Act of 2010" and Section 508 accessibility standards. **POSITION REQUIREMENTS:** + Minimum 5 years of professional writing and editing experience, including at least 3 years' experience writing about scientific and technological subjects. + Experience writing for federal agencies, scientific funders, or research-focused organizations (preferred). + Experience writing both short- and long format content, including press releases, fact sheets, blogs, reports and webpages. + Experience conducting research and fact-checking using written sources and direct interviews with subject matter experts. + Degree in journalism, communications or a science-related field (preferred). + Ability to distill complex scientific and technical topics into clear, compelling language for diverse audiences. + Proficiency in AP Style, plain language writing, and editing for scientific accuracy. + Familiarity with federal communication requirements, including the "Plain Writing Act of 2010" and Section 508 compliance. + Knowledge of search engine optimization (SEO) and answer engine optimization (AEO) principles. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers. Interested in learning more about how we're transforming the financing experience and joining our team? What You'll Do: We're looking for a strong writer and content builder to join our Agent Enablement team as a Content Specialist & Trainer. This early-career role focuses on creating and maintaining support content that helps our Customer and Merchant Support teams deliver confident, high-quality service to lease-to-own customers. You'll work closely with our Content Strategist and Guru Admin, as well as subject matter experts and team leads across Operations. Your job is to take complex processes and translate them into clear, helpful knowledge articles, macros, and job aids. If you enjoy writing for real people, love clarity, and want to grow your skills in content and training, this role is for you. You'll help create content that agents rely on every day to support lease-to-own customers and merchants. You'll sharpen your skills, learn from a supportive team, and build a foundation for growth in content strategy, training, or enablement. Your work will make a real impact-and you'll see the results every time an agent finds the right answer faster. Create Agent-Facing Content Draft, edit, and maintain Guru cards, macros, job aids, and step-by-step guides Use tools like Scribe and Articulate to build visual, interactive content Keep everything aligned with our voice, templates, and quality standards Keep Content Useful & Organized Partner with the Guru Admin to maintain clean file structures and tags Review and update content to reflect process or tool changes Ensure consistency across platforms like Guru, Confluence, and training decks Collaborate with Partners Work with internal subject matter experts to gather accurate information Support rollout of new content tied to launches, changes, or feedback Use feedback from agents and leads to improve clarity and usefulness Grow with the Team Learn to use tools like Canva and Articulate Rise/Storyline Shadow strategy discussions and cross-functional projects Take initiative to build skills that ladder up to a Content Strategist path About You (Qualifications): A degree or background in Communications, English, Learning & Development, or a related field 1 year of professional experience, ideally in social media, website management, or a corporate writing position Strong writing and editing skills, especially for how-to or instructional content Strong interpersonal and verbal communication skills - you're able to work with stakeholders across the business and communicate complex processes An observant, close reader with strong attention to detail and a feel for tone and clarity Familiarity with tools like Guru, Scribe, Canva, Confluence, or Articulate Organized, curious, and experienced with juggling multiple requests or drafts Desire to work in a fast-paced, dynamic entrepreneurial environment Experience in customer service or support operations is helpful for context-but not required Location Requirement: This position requires regular in-person attendance at one of our two office locations (Richmond, VA or Arlington, VA). Candidates must already be located within a commutable distance to either location, as relocation assistance is not available at this time. Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most. Benefits: At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best: Comprehensive medical, dental, and vision coverage 20 PTO days + 11 paid holidays 401(k) retirement with company matching Student Loan & Tuition Reimbursement Commuter assistance Parental leave (maternal + paternal) Inclusion and Associate Engagement Programs Who we are & what we value: We focus on what's most important We set clear expectations and deliver We embrace challenges to reach our full potential We ask, “How can this be better?” We move fast together

To assist in the development and maintenance of digital content strategy on web and mobile channels. Implement and monitor online and digital properties for usability, relevance and member engagement in support of the corporate marketing plan and brand. Collaborate with Marketing and Digital staff and other internal business units\/vendors to ensure timely\/accurate implementation of digital content enhancements\/requirements to support business needs and member experience. Responsibilities Author, QA and publish content within Adobe Experience Manager to support Marketing & Business initiatives Analyze and report content initiative results and make recommendations for future campaigns and projects Collaborate with the User Experience (UX) and Digital teams as content management lead for new feature creation Conduct content audits across channels to support business needs and identify deviations from approved content strategy and recommend corrective action Partner in the create, maintenance, and execution of the digital content calendar Develop\/recommend changes to improve usability of digital content , functionality, interactivity, and usability of site(s) to management Serve as expert in Mobile content management, providing training and creating documentation as needed to assist other content contributors Represent Web & Content Strategy team at meetings with business units and other Marketing teams Review all content and digital\/online properties to ensure compliance with corporate brand standards, marketing style guides, and legal requirements Track\/coordinate implementation of digital content enhancements\/development and ensure deadlines are met Work with internal content authors and designers to ensure content meet digital best practices Requirements Bachelor's Degree in a related field or the equivalent combination of training, education, and experience Effective verbal and written communications skills Experience in content delivery, management, retrieval systems and production for high traffic websites (Adobe Experience Manager) Experience in translating complex concepts, customer needs, motivations and behaviors into easy\-to\-understand interactive experiences and deliverables Experience in using web analytics software (Adobe Analytics) Knowledge in interactive usability best practices and concepts Knowledge of SEO strategy as applied to content Maintain current knowledge of digital and online technologies, best practices, trends, issues, editing and authoring tools Managing multiple priorities independently and\/or in a team environment to achieve goals Organizational, planning and time management skills Skill influencing and building consensus with business partners Skill navigating multiple screens and PC applications and adapting to new technologies Desired \- Bachelor's Degree in Journalism, Communications, Marketing, Information Technology or related field Desired \- HTML skills, including knowledge of CSS, JavaScript Desired \- Experience in various content management systems (Adobe Experience Manager preferred) Desired \- Knowledge of the financial services environment and Navy Federal's functions, policies, procedures, products, and services Desired \- Experience working in a demanding, fast paced, creative environment similar to an advertising agency Knowledge of interactive design and information architecture related to content strategy * Local candidates able to work Hybrid only. * No 3rd Party Recruiters please. * Our client will only accept the following: US Citizens, Green Card Holders, TN Visa, Green Card EAD's. Candidates cannot be on a sponsored work Visa. "}}],"is Mobile":false,"iframe":"true","job Type":"Contract\-To\-Hire","apply Name":"Apply Now","zsoid":"8404227","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Content & Writing"},{"field Label":"City","uitype":1,"value":"Vienna"},{"field Label":"State\/Province","uitype":1,"value":"Virginia"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"22180"}],"header Name":"Web & Mobile Content Specialist","widget Id":"***********1304105","is JobBoard":"false","user Id":"***********0027001","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":false,"job Id":"***********2943031","FontSize":"15","google IndexUrl":"https:\/\/mediabarninc.zohorecruit.com\/recruit\/ViewJob.na?digest=QsDo7KU37o4K9iVxpya684lUTMs5NH42fpoNJZwez@Q\-&embedsource=Google","location":"Vienna","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}

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Alarm.com is seeking a creative, confident, and driven Social Media & Content Manager who thrives both behind and in front of the camera. This hybrid role requires a strong background in filming, editing, and on-camera presentation for digital platforms. As a core member of the Alarm.com social media team, you will develop engaging content ideas, appear as a host/personality in videos, capture on‑brand video and photo content, and edit for optimal performance across all major social channels. The ideal candidate is a self‑starter, passionate about storytelling, comfortable engaging audiences directly, highly collaborative, and always up to date with the latest social media trends. Key Responsibilities: * Collaborate closely with the social media team to brainstorm, plan, and script compelling content ideas tailored to platform best practices (Instagram, TikTok, YouTube, Facebook, and LinkedIn). * Independently film high-quality video and photo content featuring our products, team, partners, themselves, and industry stories, both in-studio and on-site as required. * Be an on-screen personality and spokesperson with experience in front of a camera. * Edit videos and photos for different formats, ensuring each piece aligns with Alarm.com's brand voice, visual style, and the unique requirements of each platform. * Maintain an organized library of digital assets and raw files for ongoing reuse and adaptation. * Stay informed on evolving social media trends, tools, and creative approaches; proactively propose new content styles and concepts and pivot as needed to leverage trends to keep the Alarm.com brand fresh and engaging. * Collaborate with internal stakeholders, including marketing, PR, and product teams, to accurately represent product features and company messaging. * Support the social media team in live events, webinars, and product launches where content capture and rapid editing may be required. * Other duties as assigned. Qualifications: * 5+ years of experience creating and editing content for social media platforms - including filming, post-production, and regularly appearing on-camera as a host, personality, or spokesperson - with a portfolio that demonstrates both technical production expertise and on-camera presentation skills. * Portfolio showcasing creative social media content that demonstrates both technical production (video/photo) and on‑camera presentation skills - please include links. * Proven ability to ideate, storyboard, film, appear on‑camera, and edit content independently for diverse social media platforms. * Expert proficiency with industry‑standard video/photo editing tools (e.g., Adobe Premiere, Final Cut Pro, After Effects, Photoshop, Canva, CapCut) and optimizing output for specific social formats. Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time. WHY WORK FOR ALARM.COM? * Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers. * Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team! * Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business. * Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events. * Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week. COMPANY INFO: Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit ************** COMPANY BENEFITS: Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package! Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision. Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************.

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers. Interested in learning more about how we're transforming the financing experience and joining our team? What You'll Do: We're looking for a strong writer and content builder to join our Agent Enablement team as a Content Specialist & Trainer. This early-career role focuses on creating and maintaining support content that helps our Customer and Merchant Support teams deliver confident, high-quality service to lease-to-own customers. You'll work closely with our Content Strategist and Guru Admin, as well as subject matter experts and team leads across Operations. Your job is to take complex processes and translate them into clear, helpful knowledge articles, macros, and job aids. If you enjoy writing for real people, love clarity, and want to grow your skills in content and training, this role is for you. You'll help create content that agents rely on every day to support lease-to-own customers and merchants. You'll sharpen your skills, learn from a supportive team, and build a foundation for growth in content strategy, training, or enablement. Your work will make a real impact-and you'll see the results every time an agent finds the right answer faster. Create Agent-Facing Content * Draft, edit, and maintain Guru cards, macros, job aids, and step-by-step guides * Use tools like Scribe and Articulate to build visual, interactive content * Keep everything aligned with our voice, templates, and quality standards Keep Content Useful & Organized * Partner with the Guru Admin to maintain clean file structures and tags * Review and update content to reflect process or tool changes * Ensure consistency across platforms like Guru, Confluence, and training decks Collaborate with Partners * Work with internal subject matter experts to gather accurate information * Support rollout of new content tied to launches, changes, or feedback * Use feedback from agents and leads to improve clarity and usefulness Grow with the Team * Learn to use tools like Canva and Articulate Rise/Storyline * Shadow strategy discussions and cross-functional projects * Take initiative to build skills that ladder up to a Content Strategist path About You (Qualifications): * A degree or background in Communications, English, Learning & Development, or a related field * 1 year of professional experience, ideally in social media, website management, or a corporate writing position * Strong writing and editing skills, especially for how-to or instructional content * Strong interpersonal and verbal communication skills - you're able to work with stakeholders across the business and communicate complex processes * An observant, close reader with strong attention to detail and a feel for tone and clarity * Familiarity with tools like Guru, Scribe, Canva, Confluence, or Articulate * Organized, curious, and experienced with juggling multiple requests or drafts * Desire to work in a fast-paced, dynamic entrepreneurial environment * Experience in customer service or support operations is helpful for context-but not required * Location Requirement: This position requires regular in-person attendance at one of our two office locations (Richmond, VA or Arlington, VA). Candidates must already be located within a commutable distance to either location, as relocation assistance is not available at this time. Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most. Benefits: At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best: * Comprehensive medical, dental, and vision coverage * 20 PTO days + 11 paid holidays * 401(k) retirement with company matching * Student Loan & Tuition Reimbursement * Commuter assistance * Parental leave (maternal + paternal) * Inclusion and Associate Engagement Programs Who we are & what we value: * We focus on what's most important * We set clear expectations and deliver * We embrace challenges to reach our full potential * We ask, "How can this be better?" * We move fast together