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About the Opportunity Contentful is hiring a Director, Partner Enablement to build and lead a global partner enablement function that equips our systems integrator (SI) and technology (ISV) partners to sell, implement, and expand Contentful successfully at scale. This role sits in our Customer Experience (CX) organization in the Customer Insights & Adoption team. This role operates cross‑functionally across a matrixed organization in collaboration with Partner Marketing, Partner Management, and Revenue Operations. The Director, Partner Enablement will manage a small, high‑impact global team focused on both SI and ISV enablement. Partners are a core growth engine for Contentful and a critical delivery arm for customers building modern, composable digital experiences. This leader will create a unified partner enablement strategy and operating model across the entire partner journey - with the goal of scaling partner impact, improving delivery quality, and driving measurable pipeline, revenue, and adoption outcomes. What to expect? Strategy, leadership, and operating model Own the global partner enablement strategy and roadmap for both SI and ISV partners; define the partner enablement journey to support partners in delivering successful customer outcomes.. Stand up a programmatic, tier‑aware enablement model that blends GTM and technical tracks, with clear milestones, partner portal checkpoints, and meaningful 1:1 touchpoints with partners. Manage a global enablement team with resourcing that includes support from field enablement and partner-led train-the-trainer motions. Collaborate across a matrixed organization, including Customer Experience, Partner Management, Partner Marketing, Revenue Operations, Learning Services, and Professional Services to deliver successful outcomes for partners and customers GTM partner enablement (commercial readiness) Design role‑based sales curricula for partner account executives, sales teams, and strategists, including value narrative, ICPs, use cases, pricing/packaging, competitive plays, and objection handling. Build and maintain partner‑ready sales assets (decks, playbooks, discovery guides, ROI tools) and ensure they're current and discoverable in the Partner Portal. Own the partner onboarding journey from signature to first co‑sell/co‑delivery, with time‑bound milestones. Support internal co‑selling with Field Enablement so Contentful account executives and sales engineers know how to work with partners (rules of engagement, deal registration, joint solution positioning). Technical/solution enablement (delivery excellence) Partner with Learning Services to define role‑based technical learning paths and implement certifications/skill badges (e.g., Solutions Architect, Personalization). Provide partners with sandbox/demo environments, demo scripts, and reference architectures/blueprints for common composable stacks (e.g., commerce, search, personalization, orchestration). Establish a predictable cadence of technical deep dives aligned with product launches (e.g., Personalization, Studio, AI, Automations, APIs, integrations). Partner with Professional Services to scale early‑project assurance (e.g., code reviews, architecture clinics) to de‑risk first implementations and improve time‑to‑value. Data, measurement, and partner health intervention Partner with Revenue Operations to make the Partner Portal and LMS the system of record for enablement status, tier eligibility, and stage-gated progress. Implement partner implementation visibility in Salesforce and enable early‑warning signals for at‑risk projects; oversee an approach to identify at-risk projects based on Partner Health dashboard metrics and operationalize intervention playbooks with Partner Management and Professional Services. Partner with Revenue Operations to define and report on enablement KPIs: partner‑sourced/influenced ARR; time‑to‑first‑deal; win rate; certifications per partner; course completions; content engagement; implementation quality (time‑to‑go‑live, escalations); partner NPS/tier progression. Work with Partner Marketing to enable a Voice of the Partner loop (surveys, advisory councils) and Partner Advisory Board (focused on key partner input) to prioritize enablement investments. Communications and cadence Establish a predictable global/regional enablement calendar (quarterly partner updates, roadmap briefings, monthly technical sessions, business‑facing GTM workshops) aligned with Field Enablement. Coordinate with Partner Marketing on communications, campaigns‑in‑a‑box, and event programming, and with Partner Management to identify partners for in-depth enablement support. What do you need to be successful? Required 8-12+ years in B2B SaaS partner ecosystems and enablement, with demonstrated success building scalable partner enablement programs that drove revenue and delivery outcomes. Direct experience partnering with systems integrators and digital agencies; fluency in their business models, training patterns, and delivery practices. Data‑driven operator; defines KPIs, partners with Revenue Operations on instrumentation, and communicates impact to executives and the field. People leadership experience managing global, matrixed teams and vendors/platforms for enablement (LMS/PRM/portal, content systems). Desired Skills Demonstrated POV about DXP/composable/MACH systems or adjacent categories (commerce, search, personalization, CDP, experimentation, cloud/web platforms). Program design and adult learning sensibilities; can orchestrate GTM and technical curricula with specialists to develop content. Excellent stakeholder management; thrives in matrixed environments and can align multiple orgs to a shared enablement roadmap. Technically credible with architects/engineers (APIs, integration patterns, composable architectures) while equally comfortable with sales leadership. How we'll measure success Growth in adoption of the solution partner program globally; increase in partners achieving higher tiers in the program. Growth in partner‑sourced and partner‑influenced ARR and improved win rate/ACV on partner‑involved deals. Time‑to‑first‑deal and time‑to‑first‑implementation reduced for new partners; predictable onboarding milestone attainment. Increased certifications/skill badges per partner, course completions, and sustained engagement with enablement content. Improved implementation quality (time‑to‑go‑live, reduced escalations) and higher partner NPS/tier progression. Adoption of portal/LMS stage gates and reliable reporting for leadership and partner communities. Team and Collaboration map Direct reports: SI Enablement Lead; ISV/Tech Partner Enablement Lead; (future) Regional enablement capacity (e.g., EMEA). Key collaborators: Partner Marketing - campaigns, content, comms, events Partner Management - portfolio focus, regional alignment Revenue Operations - data, systems, dashboards Field Enablement - internal co‑sell readiness Learning Services (academy/LMS, certifications) Solutions/Professional Services (reference architectures, assurance, technical deep dives) Product Marketing (value narrative, launches, competitive plays) Partner Operations (PRM/portal governance, process) Hybrid role across US/EU time zones with ~20-30% travel to partners, customers, and internal team events. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days Company paid parental leave to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. This role will need to be conducted in a state in which we are currently registered to do business. This post expires 02/23/26 Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Colorado Salary Range: $189,000- $255,000 [This position is eligible for equity awards in accordance with the terms of Contentful's equity plans.] Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at *************************** with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful's Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

A progressive technology company is looking for Lawyer Professionals for a remote AI research project. This flexible role requires at least 4 years of legal experience, where you'll evaluate AI model performance based on your professional context. Key responsibilities include developing prompts and assessing responses to strengthen AI understanding of legal tasks. Ideal candidates will be involved in asynchronous collaborations with leading AI labs, contributing to AI's application in their field of expertise. #J-18808-Ljbffr

You drive the strategy, Spark does the stakeholder updates. The AI for PMs. We are looking for an IT Operations Specialist who is proactive, resourceful, and excited to support a fast-growing global company. You'll be the primary IT point of contact for our San Francisco office, ensuring our team has a seamless technology experience - whether that's setting up laptops, maintaining AV systems, supporting SaaS access, or coordinating with vendors and logistics partners. This role is hands‑on and varied: you'll support day‑to‑day IT requests, maintain our office technology environment, and work closely with a distributed IT team across North America and Europe. You'll also help drive the way our IT operations scale - expanding automation, enhancing service desk capabilities, and using AI agents to streamline workflows and processes across the company. On a Typical Day, You Will… Purchase, track, and deploy laptops, peripherals, and IT/AV equipment Manage shipping, receiving, and logistics for onboarding/offboarding and remote team members Maintain and troubleshoot office AV systems (conference rooms, Zoom Rooms, displays, audio equipment) Process employee support tickets related to devices, access, connectivity, and SaaS tools Handle access management in Google Workspace, Okta, and other internal systems (Zoom, Notion, 1Password, Envoy, etc.) Be the process owner for onboarding and offboarding Write internal documentation and help improve operational workflows Support office infrastructure such as Wi‑Fi, printers, and shared devices Maintain a clear and accurate IT asset inventory Work closely with Office Management, People Ops, Security, and Workplace teams Communicate with external vendors to coordinate purchases, repairs, and service requests Identify recurring issues and implement automation or self‑service solutions where possible (e.g., scripted workflows, MDM automations, AI/agent‑driven support) Help build and improve our service desk experience, including optimizing ticket routing, creating knowledge‑base content, and piloting tools like Glean or agent‑based IT support Evaluate and recommend opportunities for tool consolidation, cost savings, and improved vendor partnerships Proactively improve IT operations by analyzing patterns, reducing manual workload, and standardizing systems and processes About You Experience in IT Operations, Desktop Support, or Helpdesk roles Comfortable working independently and taking ownership of your responsibilities Familiar with mac OS and iOS environments Working knowledge of Google Workspace, Okta, Slack, Zoom, and SaaS administration You are independent, proactive, and able to take ownership without micro‑management Basic networking knowledge (LAN, Wi‑Fi, VPN) Strong communication skills and a helpful, customer‑first attitude Organized and reliable, with solid time and task management Interest in leveraging automation, modern IT tools, or AI‑driven workflows to improve efficiency and employee experience Nice to have Experience with MDM systems (e.g., Kandji, Jamf, Intune) Prior involvement in office setups, expansions, or relocations Understanding of IT security best practices Exposure to service desk platforms, workflow automation tools, or AI/agent‑based work automation systems (e.g. Glean) Experience improving IT operations through process standardization, tooling rationalization, or vendor optimization The expected base pay range for this position in the San Francisco area is $97,400 - $129,100. In addition to the base pay, this role is eligible for competitive equity awards and benefits. Productboard's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job‑related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. About Productboard At Productboard, we're on a mission to help product teams build exceptional products with clarity and confidence. As the leading intelligent product management platform, we empower over 4,000 companies, including Salesforce, SAP, Autodesk, and Kroger, to understand what customers need, prioritize what to build next, and align everyone around a shared roadmap. Headquartered in San Francisco with offices in Prague and Brno, Czechia, we're backed by some of the world's most respected investors, including Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, Tiger Global, and Dragoneer. We're proud to be consistently recognized as one of the best places to work by BuiltIn and Comparably, and to count ourselves among the world's leading unicorn companies. Well‑funded and financially disciplined, we have the stability and runway to build boldly for the long term. Over the past few years, we've rearchitected our platform from the ground up to serve enterprise scale and set the foundation for the next era of product management. Now we're entering an exciting new phase with Productboard Spark, our AI‑first, agentic experience that transforms how product teams work. Spark is a true collaborator that deeply understands your product context, company strategy, and customer needs, helping teams move faster and make smarter, more confident decisions. Join us as we build the future of product management. About our culture Imagine working in a place where everything matters - most importantly, you. At Productboard, values aren't just something we like to talk about, they're something we live and breathe. We believe in creating a work environment where: People feel empowered, supported, and included Trust and transparency are built into the way we work Creativity, curiosity, and continuous improvement are encouraged and nurtured every day Forming our company values was a group effort, with every employee allowed to contribute. From profit‑sharing initiatives, like stock options, to open calendars and communication, we don't waste time on politics or ego. We champion openness by sharing our goals, successes, and failures. Join colleagues who are passionate about what they do. Team members who are invested in their work environment, and the future of Productboard. Help shape our company, culture, and product! We are an equal opportunity employer and champion equity. We aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based on gender identity, race, color, religion, age, sexual orientation, non‑disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change. #J-18808-Ljbffr

A pioneering AI company headquartered in Redwood City is seeking an Engagement Manager for AI Agent deployments. In this role, you will oversee the implementation of AI solutions for enterprise customers, ensuring smooth execution and long-term success. Responsibilities include leading cross-functional teams, managing complex projects, and driving customer outcomes. Candidates should have over 5 years in customer delivery roles and a strong grasp of contact center KPIs. This position offers competitive compensation and a hybrid work model. #J-18808-Ljbffr

Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions. Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we're quickly scaling for international expansion. Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we're hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers. We are looking to build relationships with people who share our values: Pragmatic Optimism Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth. Excellence without Ego We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors. Proactive Collaboration The integration and cross-disciplinary nature of Mainspring's business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers. More information can be found at ************************ Job Overview Mainspring Energy is seeking a highly experienced and strategic Director of Fleet Operations to manage the preventive maintenance and emergency response for our fleet of linear generators as we accelerate their deployment to customer sites. This is an ideal opportunity for a proven leader to apply their operational and strategic skills in a dynamic, challenging, and high-growth environment. Responsibilities Team Leadership: Lead, mentor, and develop the O&M team, including geographically distributed field service technicians and supervisors. Performance Management: Manage key operational metrics, including equipment Availability, Mean Time to Repair (MTTR), First Time Fix Rate (FTFR), Customer Satisfaction, and adherence to service level agreements (SLAs). Fleet Maintenance: Direct the team in all aspects of fleet maintenance, including troubleshooting, repairs, and preventive maintenance. This encompasses planning of routine tasks such as seal and filter replacements, periodic inspections, and the management of sensors, controls, and software. Safety and Emergency Response: Lead the field safety team, ensuring the implementation of training, processes, and controls to safeguard both personnel and equipment. In emergencies, coordinate resources, response, and both internal and external communications. Process Improvement: Standardize processes among teams to ensure the effective and efficient resolution of complex operational problems. Strategic Planning: Develop comprehensive business plans, including budget allocation, hiring strategies, shift schedules, tooling, and inventory stocking levels. Training Development: With the Training Manager, lead the creation of a structured Tier 1 Maintenance training program. This program should expedite the proficiency of new field service technicians and reseller partners in performing maintenance tasks. Cross-Functional Collaboration: Work closely with Sales and Product leaders to deliver exceptional customer service. This includes early engagement with the Installation and Commissioning resources within the Sales team. Engage Fleet Operations and Analytics (FOA) and Customer Success teams for monitoring, advanced diagnostics, and customer communications. Collaborate with Engineering leaders to continuously improve the product by efficiently communicating findings and operational data from customer sites. Collaborate with the air compliance team to ensure timely data submission to agencies. Participate in defining contract structures in cooperation with Sales, Legal, and executive teams. Vendor Management: Evaluate and oversee the development of potential partnerships with contractors. Qualifications Leadership Experience: Previous experience in a leadership role managing technical service teams operating at customer sites. Adaptability: Demonstrated success in dynamic, frequently changing, and geographically dispersed work environments. Leadership Style: A strategic yet hands-on leadership approach-able to take responsibility for the team, mentor staff, and lead by example. Regulatory Knowledge: Understanding of labor laws. Workforce Planning: Ability to design effective shift schedules. Vendor Management: Experience in managing contractors and developing potential external partnerships. $175,000 - $205,000 a year This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre-IPO stock options + benefits. Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don't meet all posted requirements for a particular role, we'd still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background. In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge. #J-18808-Ljbffr

About the Team OpenAI's Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development - working closely with OpenAI Research, Product and Partnerships. About the Role This is a founding role. As AMER's first Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You'll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You'll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria. Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path. Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management. Partner with Product and Research so platform components and research workstreams land in time to support deployment goals. Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models. Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors. Shape how we engage Life Sciences customers You'll thrive in this role if you: Bring 7+ years of customer‑facing technical delivery leadership. Have expertise in Life Sciences Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI. Excel in high ambiguity environments. Know how to simplify complex and dynamic work. Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems. Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions. Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs. Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls. You're a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution. Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher). About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

About the Opportunity As a Senior People Operations Specialist, you'll act as a first point of contact for complex, cross‑regional People topics, own and continuously improve core People Ops processes, ensure seamless employee experience and a high‑quality support at every stage of their journey. This is a hybrid role, with office attendance in Denver expected 2 days per week. What to expect Act as first‑line contact for complex People topics globally (policies, processes, systems, employment documentation, data questions). Own and optimize end‑to‑end People Ops processes within your domains (e.g., global onboarding/offboarding, background checks, Compliance Operation). Maintain and continuously improve People Ops documentation and employee‑facing content for our self‑service. Serve as an operational expert in Workday; partner with People Tech and other People teams to drive automation and process improvements. Coordinate with external partners (EOR vendors, background‑check providers, immigration counsel, etc.) to ensure data and processes are accurate and compliant. Lead or support cross‑functional projects that reduce manual effort, improve data quality, and strengthen the employee experience. Provide guidance and informal mentoring to junior People Ops colleagues; review work on complex cases; share best practices. What you need to be successful Experience in People Operations in a global/international team across multiple locations. Experience in an HR shared services model; proven ability to partner cross‑functionally to automate and reduce tactical administration. Strong working knowledge of US HR policies, labor law, and compliance; multi‑country experience is a plus. Hands‑on experience with Workday (or similar HRIS) for lifecycle administration; comfortable collaborating with People Tech on configuration, workflows, and testing. Analytical, structured mindset with rigorous attention to detail; you spot inconsistencies and follow through to resolution. Customer‑first perspective and strong communication skills across levels, cultures, and topics. Customer‑first mindset and strong communication skills across levels and cultures. Ability to work with limited supervision, manage multiple tasks in parallel, and prioritize effectively. Comfort handling confidential and sensitive information appropriately. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences. Full-time employees receive Stock Options as an opportunity to share in our company's success. Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days. Company paid parental leave to care for and focus on your growing family. Use your personal annual education budget to improve your skills and grow in your career. Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties. An annual wellbeing stipend to care for your physical, financial, or emotional health. A monthly communication stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. This role will need to be conducted in a state in which we are currently registered to do business. This post expires 03/06/26 Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Colorado Salary Range: $87,000 - $117,000 [This position is eligible for equity awards in accordance with the terms of Contentful's equity plans.] Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at *************************** with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful's Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more - all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide - more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune's Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role As our Senior Operations Manager, Air Data Migrations, you will own the end-to-end process of migrating customer data from legacy EMRs into Athelas Air. You'll blend deep technical know-how with strong program management and customer-facing skills, ensuring data integrity, timely delivery, and a world-class onboarding experience. Read more about Air. This full-time position requires working 5 days a week in our Mountain View, CA office. What You'll Do Lead Migration Strategy & Planning Assess customer's existing EMR data model, reporting schemas, and integration capabilities Define scope, timelines, resourcing, and risk mitigation plans Data Mapping & Transformation Collaborate with engineering and product to develop data mapping specifications (e.g., HL7 → FHIR, flat-file to JSON) Oversee extraction, transformation, and loading (ETL) processes using SQL and ETL tools (e.g., Talend, SSIS) Project & Stakeholder Management Serve as primary point of contact for customers' technical and operational teams Drive cross-functional alignment with Professional Services, Support, and Product Track milestones, deliverables, and issue resolution in project management tools (e.g., JIRA, Asana) Quality Assurance & Validation Design and enforce data validation protocols and reconciliation reports Conduct test migrations, sampling, and post-go-live audits to confirm data accuracy Process Documentation & Continuous Improvement Develop and maintain playbooks, checklists, and standard operating procedures Identify recurring challenges and implement process improvements to streamline future migrations Training & Enablement Train internal teams and customer admins on migration best practices, tools, and troubleshooting techniques Share lessons learned and contribute to internal knowledge bases Offshore QA Team Training & Management Develop and deliver training programs for offshore QA teams to validate data migrations and ensure data integrity Manage offshore QA workflows, set performance metrics, and ensure adherence to QA protocols Coordinate across time zones, facilitate clear communication, and escalate issues promptly Monitor QA deliverables, provide coaching, and drive continuous improvement in QA processes What You Have Experience: 3+ years in operations management, technical program management, and/or implementation leadership roles Client facing experience Experience managing EMR data migrations (Epic, Cerner, Allscripts, eClinicalWorks, etc.) is a plus Technical Skills: [Required] Experience with Python and popular data frameworks (e.g., Pandas, NumPy) and OCR frameworks (e.g., Tesseract, AWS Textract) Proficiency in SQL Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in getathelas.com, getathelas.com, commure.com or augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. #J-18808-Ljbffr

A leading cloud infrastructure company is seeking a Software Engineer with 5+ years of experience to manage compute clusters using Golang and Terraform. The role involves improving performance, collaborating on features, and working within a team-oriented environment. This position offers a competitive compensation package, including equity, with base pay for the San Francisco location estimated between $180,000 and $280,000. #J-18808-Ljbffr

About the opportunity This role requires hybrid work out of our Denver office. We are looking for a high performing individual to support expense planning and financial modeling for our dynamic and growing, global business. This role reports to the Manager of Corporate FP&A and performs complex financial analyses of forecasts, budgets, operating metrics, and cash flows for multiple functions within the Company. The Financial Analyst will partner with senior leaders to build and manage budgets, ensure timely access to financial information, identify strategic risks & opportunities, and improve business processes. What to expect? Partner with senior leaders to develop annual budgets, quarterly forecasts, and analyze monthly results for various functions Develop and maintain financial models to assess strategic resource allocation Support the growth of our teams and organizational structure through headcount forecasting and reconciliation Track and approve requisitions/POs/invoices in alignment with budgets Be curious, ask questions, identify and implement process improvements Build strong relationships in this highly visible role across multiple organizations in the US and Europe Support modeling and administration of Adaptive Planning What you need to be successful? Bachelor's degree in finance or accounting with 4+ years of work experience, ideally in a SaaS or high-growth environment Strong financial modeling and forecasting skills; expertise in Excel/Google Sheets Excellent written and verbal communication skills; ability to translate complex financial concepts for non-financial audiences Strong work ethic with the ability to prioritize and complete tasks independently in a timely manner Exceptional analytical and problem-solving skills with a high attention to detail Curiosity of emerging AI technologies to improve Finance and company efficiency Embody Contentful's values: Relentless Customer Focus, Be Bold, Own It, and Win Together Experience with Adaptive Insights is a plus, and/or similar financial planning tools What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days Company paid parental leave to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. This role will need to be conducted in a state in which we are currently registered to do business. The application deadline is 02/09/2025 Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Salary Range: $100,000 - $136,000 [This position is eligible for equity awards, annual bonuses, short- and long-term incentives, and program-specific awards, where applicable, in accordance with the terms of Contentful's variable compensation plans.] #LI-SD1 #LI-Hybrid Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at *************************** with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful's Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Vouch is the risk advisor that powers ambition. We're a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service. Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster. Why should you join our team and Vouch? Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We're a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values‑driven company. Our values are “Be Client Obsessed”, “Own it together”, “Act with integrity and empathy”, “Stay Curious and Grow”, and “Empower People.” What does a work environment look like at Vouch? This role will be based near one of our hub offices in Chicago, New York or San Francisco. We require the team members to be in the office at least three days per week (Tuesday, Wednesday and Thursday) to foster close collaboration and team building. Role Responsibilities: As a member of the Early Stage Advisor Team, you will be responsible for ensuring our clients have a great experience through the sales and onboarding process. Insurance Advisors interact directly with our clients through email, video calls, and other communication tools to advise them on the appropriate coverages for their companies and help them satisfy third party contract requirements for coverage. We pride ourselves on making things fast, easy, and tailored for our customers. Some of our best customer feedback is about our amazing customer experience and service. You'll be responsible for helping us scale that reputation while also playing a key part in the growth and expansion of our team through the introduction of new products, processes, and technology. What you'll do: Establish trusted relationships with our customers, ensuring they are comfortable with and able to utilize the tools/services available through the Vouch platform Assess our clients' risk profiles, advise them on appropriate risk management best practices as a licensed professional, and assist with the purchase of coverage Manage the client lifecycle from application submission through bind with a suite of carrier partners, including online carrier portals Construct and present customized insurance proposals to clients Plan and execute daily sales activities such as conducting video calls with clients, responding to emails, and maintaining appropriate documentation in our CRM Deliver consistent and timely responses, follow-through, and follow-up in response to client requests and issues Maintain a healthy pipeline and conduct pipeline reviews with your manager About you: 2+ years of sales, brokerage, customer service, or other client-facing experience - within the insurance industry preferred Strong communication and organizational skills Able to be agile and thrive in a fast‑paced environment Possesses competitive drive to outperform peers and continuously improve hard and soft skills Dependable, positive, and detail‑oriented with excellent follow‑through skills Active/Current Property and Casualty License or obtained within 30 days of start date Ability to drive success through ambiguous and complex situations Takes initiative to problem solve when meeting resistance Nice to have: Knowledge of Commercial P&C coverage lines Exposure to and passion for early‑stage startups and/or high growth environments Experience working within a CRM and multiple communication tools (Salesforce, ZenDesk, etc.) Prior experience in a quota‑carrying role with responsibility for achieving individual quantitative goals Vouch provides several benefits to help you bring your best self to work: 💰 Competitive compensation and equity packages ⚕️ Health, dental, and vision insurance 🪷 Wellness allowance 📚 Company‑sponsored personal and professional development 🏫 L&D: Partnerships with Ethena and monthly Lunch & Learns 🧘 Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc. 🤗 Caregiver Support: company seed into the dependent care FSA and company‑sponsored Care.com membership. 📊 Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check‑ins, development discussions, and promotion opportunities. What to expect in a typical interview process: *(Please note these steps may vary slightly depending on the role)* 30‑minute phone call with our recruiting team 30‑45 minute video interview with the hiring manager Meet the team! 30‑45 min 1:1 video discussion with 3‑4 team members you'd work closely with in the role Executive chat (role dependent) Compensation philosophy: The OTE for this role is $85,000 - $90,000 per year depending on experience. ($60,000 - $65,000 base + $25,000 variable compensation) Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future. Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal‑opportunity employer and celebrate the diversity of our growing team. If you require reasonable accommodation to complete this application, interview, complete any pre‑employment testing, or otherwise participate in the employee selection process, please direct your inquiries to *******************. The pay range for this role is: 60,000 - 65,000 USD per year (Chicago Office) #J-18808-Ljbffr

SPECIFICATION DIRECTOR - ASSET MANAGEMENT Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client. This position will be based in Chicago, IL. CONFIDENTIALITY Information contained in this position specification is confidential. CLIENT DESCRIPTION Founded in Dallas, Texas in 1965, the Company consistently ranks as one of the top managers and developers of office, industrial, retail, and mixed‑use properties. The firm is a respected full‑service real estate firm providing investment management, development, and a suite of integrated services to owners, investors, lenders, and occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management. The Investment Management team is an SEC‑registered investment advisor headquartered in Chicago, IL and currently manages $5.0B in real estate assets. ESSENTIAL DUTIES AND RESPONSIBILITIES Based in Chicago and reporting to the separate account portfolio managers, the Director will have responsibility over all strategic, transactional, and operations issues for a to‑be‑determined portfolio of primarily office and industrial assets located across the United States. Create strategic plans for each asset including valuations, cash flow projections, annual operating and capital budgets. Set, evolve and execute redevelopment, leasing and sale plans and direct all aspects of relationships with regional partners and third‑party service providers. Aggressively predict and respond to dynamic market conditions. Oversee the budget process for all assets under management. Work closely with leasing staff, regional partners and third‑party contractors to structure, negotiate, review and execute leases. Monitor overall performance of assigned properties against plan and budget. Plan for and anticipate cash flow needs and oversee draw disbursements. Provide high quality lender and investor reporting. Support acquisition, financing and refinancing execution. Continuously keep senior management and investors informed on evolving strategies. Provide strategic, investment and analytical direction and oversight to regional partners and internal personnel. QUALIFICATIONS, SKILLS AND EXPERIENCE Qualified professionals will have 7-10+ years of demonstrable success in managing a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily and medical office. Additional experience in asset/portfolio reporting is strongly desired. Proven leadership with a creative hands‑on approach to operations, leasing, development, capital markets, financing, marketing, and ownership issues. Ability to exceed investment/return performance objectives. Proven experience creating value from acquisition through disposition. Strong financial statement, lease and loan document analysis skills. Effective management of analyst and associate staff. Accountability for regional partner relationships at development and operating levels. Knowledge of industry trends and competitors. Collaborative team player in a professional environment. Strong computer skills - Excel, Word and ARGUS. Excellent oral and written communication skills. Unquestionable integrity and a strong work ethic. Bachelor's degree required. COMPENSATION The annual compensation is approximately $240,000-$280,000, plus discretionary bonus, LTIP and a variety of benefits. CONTACT INFORMATION Shine Associates, LLC 45 School St., Suite 301 Boston, MA 02108 Hillary H. Shine, Principal Kelsey E. Shine, Director Cell: ************** / ************** Email: ****************************** / ***************************** #J-18808-Ljbffr

About the Role Contentful is seeking a Senior Customer Insights Analyst to join our Customer Insights & Adoption team. In this role, you will serve as a strategic analytics partner - transforming data into actionable insights that enhance customer satisfaction, retention, and growth. You will play a key role in helping CX leadership and cross-functional partners understand how customer interactions, support requests, and engagement behaviors drive business outcomes. Through data, you'll uncover opportunities to improve efficiency, elevate customer journeys, and strengthen Contentful's commitment to customer success. Sitting within the CX organization, you'll collaborate closely with Customer Success, Customer Support, Professional Services, and Learning Services. You'll also work with Product, Marketing, and Sales, as well as our central Data team. You'll build reports, dashboards, and models that bring the voice of the customer and our partners to life. You'll leverage Contentful's Insight360 platform to interrogate data, experiment, and deliver insights that drive meaningful action across the company. If you're passionate about using analytics and quantitative data to shape the customer experience and influence business strategy, this role offers the opportunity to make a direct impact on retention, growth, and customer happiness. What You'll Do Work across CX teams to analyze key customer experience metrics, such as NPS, CSAT, retention, churn, engagement, and expansion trends. Deliver deep-dive analyses and actionable insights that inform tactical improvements and long-term CX strategies. Build, maintain, and enhance dashboards and reports using Insight360 and BI tools to track health scores, adoption, and customer sentiment. Collaborate cross-functionally with Product, Sales, and Marketing to create a holistic understanding of the end-to-end customer journey. Translate complex datasets into clear narratives and recommendations, helping leaders make data-informed decisions that improve retention and customer value. Act as Data Steward for the CX organization to help drive data capture improvements, define key metrics and attributes, as well as ensure strong data hygiene for CX owned data. Partner with the central Data team to define customer data requirements, ensure data accuracy, and influence the roadmap for CX data enablement. Conduct cohort analyses, segmentation studies, and trend modeling to identify opportunities for revenue growth, expansion, and customer advocacy. Support the CX organization with forecasting, planning, and operational reporting that aligns with business objectives. Act as a data-driven thought leader, promoting customer insight as a core capability within the CX team and the wider organization. Drive adoption of CX analytics tools and processes to enable self-service and increase data fluency across customer-facing teams. What Success Looks Like Customer Experience teams make faster, smarter decisions based on accurate, timely insights. Contentful maintains a 360° view of the customer, integrating data across support, success, product usage, and engagement touchpoints. Insight360 dashboards are the trusted source of truth for customer health, retention, and satisfaction metrics. Proactive analysis leads to measurable improvements in retention, expansion, and customer advocacy. The CX organization is recognized as a strategic, data-informed partner to the business. What You'll Need Required: 10+ years of experience in Customer Experience, Customer Success, or Product/Business Analytics. Proven ability to analyze complex customer data and translate it into actionable business recommendations. Strong understanding of customer lifecycle metrics, including NPS, CSAT, churn, retention, expansion, and health scoring. Advanced skills in SQL and BI tools (e.g. Tableau, Looker, Power BI, or similar). Experience with customer data sources (e.g. Gainsight, Salesforce, Zendesk, or similar platforms). Ability to collaborate effectively with both technical (Data, Engineering) and business (CX, Sales, Product) stakeholders. Exceptional storytelling and communication skills, with the ability to influence leadership using data. Preferred: Experience in SaaS businesses with a focus on customer retention and growth. Familiarity with modern data stacks (e.g. Snowflake). Background in predictive analytics, segmentation, or customer journey analysis. Understanding of data governance, enablement, and CX data integration best practices. What's in it for You Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days Company paid parental leave to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Ready to Turn Customer Insight into Action? Join Contentful and help shape the future of customer experience through data. Together, we'll transform insight into action and create exceptional outcomes for our customers. This role must be conducted in a state in which we are currently registered to do business. Salary Statement: The salary range displayed applies to potential hires who will work or reside in Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g., JD/technology), for example. Salary Range: 126,000 - 170,000 [This position is eligible for equity awards in accordance with the terms of Contentful's variable compensation plans.] Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at *************************** with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful's Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

About the Team The IT Services and Support team provides seamless, reliable IT solutions across OpenAI. We run a fast-moving helpdesk environment that supports employees, manages vendor relationships and equipment inventory, and continually improves our processes and documentation to enhance the employee experience. About the Role As a Senior IT Support Specialist, you will handle advanced troubleshooting and own more complex IT initiatives. In addition to supporting employees day-to-day, you will lead process improvements, manage vendors, and drive technical projects that enhance OpenAI's IT environment. This role is based in our San Francisco office and requires five days per week on site. Relocation assistance is available. In this role, you will: Improve Support Systems and Processes: Collaborate with cross-functional teams to identify opportunities for improvement, support the creation and maintenance of repeatable workflows (such as onboarding and device imaging), and contribute innovative ideas during IT team meetings. Collaborate across OpenAI: Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences. Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders. Act as Frontline IT Support: Serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. Manage Vendors and Equipment: Coordinate with logistics team and vendors for procurement, repairs, and maintenance while managing hardware and software inventories to maintain secure, up-to-date, and standardized systems. Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents. You might thrive in this role if you: Have strong technical expertise in mac OS (with a working knowledge of Windows as a plus), identity and device management (e.g., Azure AD, Jamf, Intune), and enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products. Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in both internal and external interactions. Excel at troubleshooting and problem-solving within Mac and mac OS environments, ensuring smooth operations for users. Have experience orchestrating high-production all-hands events, managing the AV and technical aspects to ensure successful outcomes. Are experienced with Jira, leveraging it for IT service management (ITSM) to streamline processes, track incidents, and ensure efficient support ticket handling and resolution. Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement. Exhibit precision and attention to detail in your work, consistently delivering high-quality results. Possess a customer-first mindset and the ability to clearly articulate technical details to diverse audiences. Are proactive in process improvement and vendor management, with added value in mentoring junior team members, automating workflows via scripting or low-code tools, and managing IT projects as a bonus. This role is based out of our San Francisco office, requires 5 days in office per week, and we offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

About the Opportunity As a Mid-Market Business Development Representative joining our sales team, you'll have a direct impact on the growth of the company by managing our lead pipeline and identifying leads and sales opportunities with an emphasis on driving outbound activities. In addition, you will refine our sales prospecting techniques and qualify new incoming leads. What to Expect? You effectively maintain active engagement with new and existing leads through strategic and personalized outreach Partner with, and help to build the pipelines of 2 Mid-Market Account Executives who will assist in developing and sharpening your skills through consistent feedback Document, map and strategize using various details including use case, stakeholders, vendor decision process, next steps to better understand how to prospect and find new opportunities in new and existing accounts. Prioritizing opportunities and applying appropriate internal resources to move accounts through the customer journey. Use and keep Salesforce.com up-to-date for lead management and sales forecasting as well as engaging with other sales tools such as outreach, linkedin, zoominfo, etc. Ensure a timely follow-up with all prospects in a very exciting and fast paced environment Achieve monthly and quarterly goals of qualified opportunities and meetings booked for the Account Executives Use a diverse set of tools to effectively research, understand and communicate with our ICP in region. What You Need to Be Successful? Previous BDR/SDR experience in a similar or adjacent industry preferred. Self-starter, doesn't wait for things to happen, but pro-actively takes action to move the conversation forward Able to join occasional in-person events and be a part of our hybrid in-office work expectations Coachable, competitive nature with a strong desire to grow your career in sales Strong collaboration with teammates and prospective customers Excellent oral and written communication skills Seeks to understand the customer's needs, objectives, and challenges Active listener and good note-taker Ability to proactively qualify customer needs Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect's use case and requirements well and how Contentful fits into the customer's goals Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required Detail-oriented and data-driven Technical understanding and keen interest in technology Customer-first mindset, where you and the company win by helping our customers to be successful College / University Degree educated or equivalent work experience What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days Company paid parental leave to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. This role will need to be conducted in a state in which we are currently registered to do business. Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Colorado Salary Range: $75,000 OTE (70/30 split) [This position is eligible for equity awards, annual bonuses, short- and long-term incentives, and program-specific awards, where applicable, in accordance with the terms of Contentful's variable compensation plans.] Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at *************************** with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful's Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

About the Opportunity Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes. We are looking for a committed and driven Senior Security Engineer to lead and shape security initiatives across both Contentful's cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while applying deep expertise in cloud technologies and security tooling, collaborating closely with cross functional teams to embed security across the business. You will own and drive continuous improvement of key components of our security program, including threat modeling, risk assessments, architectural design collaboration, and rapid detection and response of incidents.This hands-on role offers deep technical skills development, along with the ability to influence strategic direction of the company's architecture and security posture. What to expect Lead initiatives, drive cross-functional prioritization, and partner on execution to advance security efforts across the organization. Proactively identify, prioritization, and lead complex security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to drive measurable risk reduction. Support vulnerability management efforts while advancing the program by identifying systemic gaps, expanding coverage, automating workflows, and partnering with cross functional teams to prioritize and drive scalable remediation. Identify deficiencies, architect, and build scalable security solutions to improve coverage, efficiency, and resilience across security disciplines. Develop and maintain scalable hardening standards and monitoring mechanism, leading adoption and long term integration across the organization. Lead and contribute to incident investigations by executing established processes, conducting independent analysis, and coordinating effective response and remediation efforts Design and maintain robust detection and response capabilities for cloud and container environments. Stay current on emerging threats, vulnerabilities, and attacker tactics, translating insights into actionable strategies. Mentor and guide others, fostering a culture of security awareness and best practices. Support security compliance maintenance through control ownership, automated maintenance, and enable technical teams by translating requirements into practical, actionable solutions. Communicate complex and technical concepts clearly to leadership and stakeholders. What you need to be successful 8+ years of security engineering, DevSecops, or equivalent experience Expertise with AWS, GCP, and Cloudflare architecture, services, and security features Design, implement, and maintain secure CI/CD pipelines by integrating automated security controls such as SAST, DAST, dependency vulnerability scanning, and secrets management. Proven experience designing and implementing security architecture aligned with business and technical strategies across cloud and application environments. Mastery in Python to build and maintain security tools. Exposure to Javascript and Go with the ability to perform security code reviews. Deep knowledge securing Kubernetes clusters and containers, including configuration and runtime protection. Hands-on experience using Terraform and other infrastructure-as-code tools to maintain integrity in cloud environments. Demonstrated success driving vulnerability management, threat modeling, and incident response at scale. Proficiency with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM) to secure identity and access management. Strong foundational networking expertise including cloud networking architectures, OSI model, TCP/IP protocols, routing, and firewall concepts Deep expertise in OWASP Top 10 and other application security frameworks, with proven success driving secure development practices and assessments. Working knowledge of applying compliance frameworks controls including SOC 2 and ISO 27001. Excellent problem-solving skills and ability to influence security strategy across teams. Clear and effective communication skills. Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences. Practical experience integrating multiple systems through APIs and parsing, normalizing, and integrating complex datasets between integrated systems. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days Company paid parental leave to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. This role will need to be conducted in a state in which we are currently registered to do business. The application deadline is 4/1/26 Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Colorado Salary Range: $174,000 - $212,000 [This position is eligible for equity awards in accordance with the terms of Contentful's equity plans.] #LI-JE1 #LI-Hybrid Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at *************************** with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful's Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

About the Opportunity Contentful exists to help our customers deliver compelling customer experiences with content at the heart of the conversation. As a Sales Engineer you will play a critical role in helping our customers and prospects understand the role of content in a modern composable digital landscape. Our Sales Engineers come from a whole host of backgrounds: marketing professionals, sales engineers with experience selling to marketing audiences, as well as individuals with agency and professional services backgrounds. We rely heavily on our core values to identify the right talent at Contentful as the role of a Sales Engineer is dynamic and multidimensional. Imagine yourself as a co-pilot on sales opportunities. You will work with your Account Executives in lock-step through key phases of the sales cycle including technical discovery, product presentations, collaborative solution design sessions, interactive trials, proofs of concept, and more. You will build relationships with customer stakeholders to understand their needs and become a trusted advisor to help them navigate the ever-shifting landscape of digital marketing technology and trends. This is a dynamic role and would allow you to be part of a growth company where you can make an impact on sales results, help drive and influence the direction of the Sales Engineering function, work within a positive culture, and continue to grow and expand your career. What to expect? Dive into an immersive onboarding experience that will help you learn the Contentful value propositions, personas, products, MACH and composable solutions, partner ecosystem, and more Become proficient in the Contentful Demo presentation framework Learn the Content Management competitive landscape-both current and legacy platforms-and complimentary stack solutions Create deep relationships across the business: sales, marketing, product, partnerships, and others Make an impact on sales revenue by co-piloting sales opportunities along with your Account Executives Seek to understand customers' short-term and long-term business and technology objectives, and how Contentful enables their vision both as the driving force of their stack, or as a “good neighbor” to their other platforms. Validate and illustrate how Contentful can help our customers with their digital transformation efforts through customized, value-based product demonstrations and proof of concepts Assist with the completion of RFIs, RFPs, and Security questionnaires and liaison with other departments to drive finalization Relay product feedback from customers and implementation partners to Product Management, Marketing, and Sales Travel onsite to present or workshop with customers Work on exciting internal projects that impact how the Sales Engineering team works and grows Strong leadership and a safe environment to be you and grow your career What do you need to be successful? Required A Bachelor's and/or Master's degree in a comparable field, or equivalent experience Excellent English communication skills, both verbal and written Willingness to travel (up to 50%) The desire to work in a fast-paced environment, across multiple opportunities and teams 2-4 years of sales engineering experience, selling cloud solutions to Marketing, Business, IT, and Development teams An understanding of the Digital Marketing function, the KPIs used to measure success within marketing, and how content powers a marketing strategy Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical experience to our varying personas that are both marketing-focused and technical-focused A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence Intellectual curiosity for how technology drives change and how that transfers into business value Desirable 1-3 years designing and delivering digital experiences and/or frontend development (with React, node, NextJS, etc.) Experience working with a Content Management Platform or similar technology (MarTech) Prior experience with solution selling methodologies and/or value-based selling techniques Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful's product and market position. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days Company paid parental leave to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. The application deadline is 02/23/2026 Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Colorado Salary: $185,000-$213,000 (70/30 split) [ This position is eligible for equity awards, annual bonuses, short- and long-term incentives, and program-specific awards in accordance with the terms of Contentful's variable compensation plans.] #LI-HYBRID Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at *************************** with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful's Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

.Director of Continuous Improvement - Business Processes page is loaded## Director of Continuous Improvement - Business Processeslocations: Boston, MA (Main Campus)time type: Full timeposted on: Posted 2 Days Agojob requisition id: R134434**About the Opportunity****JOB SUMMARY**Lead business process optimization initiatives across our Finance organization, with a focus on leveraging SaaS technologies and emerging technology such as Agentic AI. This role will champion a culture of continuous improvement, driving efficiency, scalability, and operational excellence across our finance systems, workflows, and cross-functional processes.The ideal candidate is a data-driven leader who can blend business acumen, process redesign, and technology enablement with a collaborative open communication style to scale our finance operations in a high-growth, SaaS environment.**MINIMUM QUALIFICATIONS**Bachelor's degree in Finance, Business, Engineering, or related field and eight to ten years of related experiencerequired.Preferred: CPA, CMA, or MBA 10+ years of Finance experience. Knowledge of or Workday Certified in HCM/PAY/FIN and experience with large complex project management.**KEY RESPONSIBILITIES & ACCOUNTABILITIES****Lead Continuous Improvement Initiatives 20%**Drive end-to-end process improvement strategies across finance and adjacent functions, including billing, revenue recognition, FP&A, accounting operations, and procurement**.****SaaS Optimization 20%**Evaluate and optimize the use of SaaS platforms (e.g., Workday, Jaeggar, ServiceNow, Adaptive Insights, etc.) to automate and streamline workflows.**Process Design & Documentation 20%**Design, document, and implement scalable finance processes aligned with business goals and compliance requirements.**Compliance & Controls:** Ensure that process improvements adhere to internal controls.**Cross-Functional Collaboration 20%****Change Management:** Lead change initiatives, foster user adoption of new tools/processes, and provide training where needed.**Leadership 20%**Build and lead a team of BSA's and change professionals focused on process excellence and operational transformation.**Position Type**Information Technology**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay Type:**115S**Expected Hiring Range:**$154,810.00 - $224,473.75*With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.*Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system-which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide-serves as a platform for scaling ideas, talent, and solutions. The university's residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver.Northeastern's personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors-aligned around solving today's highly interconnected global challenges and focused on transformative impact for humankind. #J-18808-Ljbffr

A leading publishing platform seeks a Head of Business, Tech & Finance Partnerships in San Francisco, CA. This role involves creating strategic initiatives to help creators reach new audiences and managing relationships with industry leaders. Applicants should possess 8-10 years of relevant experience, strong people skills, and a deep interest in the tech and media landscape. The compensation package includes a competitive salary and equity options. #J-18808-Ljbffr