Post job

Operations Manager jobs at Continental - 5763 jobs

  • Senior Operations Manager

    Colonialwebb Contractors 4.4company rating

    Richmond, VA jobs

    ColonialWebb is looking for a people-focused Senior Operations Manager to lead, develop, and support our service teams while driving strong operational and financial results. This role is ideal for a leader who values safety, collaboration, and building high-performing teams that deliver exceptional customer experiences. Who we are: At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry. Perks of joining ColonialWebb: Competitive salary Vehicle Allowance Career development and progression 401(k) plan with company match PTO and paid holidays Excellent medical, dental, life, vision and disability benefits Employee Assistance Program Employee referral incentives What you will do: * Lead and support field and office teammates with a strong focus on safety, engagement, and development * Manage field teams, resources, and schedules to ensure efficient service delivery * Own financial performance, including budgets, cost control, and P&L results * Develop and mentor teammates through coaching, training, and performance reviews * Build and maintain strong customer relationships * Partner with Sales on proposals, pricing strategies, and business development efforts * Drive process improvement, quality control, and customer satisfaction initiatives * Represent ColonialWebb in the community and promote our core value You should have: * Associate's degree, trade certification, apprenticeship completion, or 10+ years of industry experience * Demonstrated experience managing managers in a service-driven environment * Strong knowledge of HVAC, refrigeration, BAS, electrical, and/or plumbing operations * Trade Master Card in applicable field (preferred) * Solid understanding of building codes, ASHRAE standards, and OSHA regulations * Proven experience managing teams, customers, and operational budgets * Ability to read and influence financial performance (P&L) * Strong leadership, communication, and problem-solving skills * Comfortable working independently in a fast-paced environment EOE M/W/Disability/Vets * Veterans and those with previous military experience are encouraged to apply Equal Opportunity Employer, including disabled and veterans.
    $109k-152k yearly est. 6d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Private Credit Operations Manager

    Atlantic Group 4.3company rating

    New York, NY jobs

    Type: Perm (Contingency) Job #47221 Salary: $175,000 Job Overview - Private Credit Operations Manager: Compensation: $175,000 - $200,000/year + bonus Schedule: Monday to Friday (Hybrid) Atlantic Group is hiring a Private Credit Operations Manager in New York, NY, with our client. In this hybrid role, you'll oversee trade settlement, loan operations, reporting, and data integrity across private credit and direct lending strategies. You will manage daily workflows, collaborate with cross-functional teams, and use platforms like ClearPar, IHS Markit, WSO, and Loan IQ for trade processing. Ideal for operations professionals focused on automation, accuracy, and workflow optimization. Responsibilities as the Private Credit Operations Manager: Trade Execution & Settlement: Oversee accurate and timely settlement of private credit trades by coordinating with agents, custodians, administrators, and internal teams. Loan Operations & Systems: Manage trade processing and settlement workflows using platforms such as ClearPar, IHS Markit, WSO, and Loan IQ while resolving discrepancies. Reconciliations & Reporting: Lead daily cash, position, and asset reconciliations and ensure accuracy for monthly and quarterly close processes. Documentation & Compliance: Ensure proper execution, archiving, and compliance of trade documentation, including assignments, funding memos, consents, and KYC requirements. Process & Data Oversight: Maintain accurate reference data, manage corporate action workflows, and drive process improvements, automation, and scalable reporting solutions. Qualifications for the Private Credit Operations Manager: Education: Bachelor's degree in Finance, Accounting, Business, or related field required. Experience: 8-15 years in private credit, direct lending, BDC, or syndicated loan operations with strong expertise in trade settlement, loan operations, and credit instruments. Technical Skills: Advanced Excel skills and expertise with loan settlement platforms (ClearPar, IHS Markit, WSO, Loan IQ), with a strong automation- and technology-focused mindset. Industry Knowledge: Strong understanding of LSTA/LMA trade guidelines, private credit operations, reference data management, and key operational risk controls. Skills & Attributes: Highly analytical and detail-oriented professional with strong communication and problem-solving skills, able to manage high-volume workflows and drive process improvements. Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion. Your Name: Email Address: Phone Number: Upload Resume File: Upload Resume File: ... Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT. By submitting this application, you give us permission to store your personal information, and use it in the consideration of your fitness for the position, including sharing it with the hiring firm. By submitting this application, you agree to our Terms of Service. People looking for jobs should not put anything here. We are uploading your application. It may take a few moments to read your resume. Please wait!
    $175k-200k yearly 6d ago
  • Director of Real Estate & Workplace Operations

    Atlantic Group 4.3company rating

    New York, NY jobs

    Type: Perm (Contingency) Job #45526 Salary: $160,000 Job Overview - Director of Real Estate & Workplace Operations: Compensation: $160,000 - $190,000/year + bonus Schedule: Monday to Friday (Hybrid) Atlantic Group is hiring a Director of Real Estate & Workplace Operations in New York, NY (Hybrid) to lead real estate strategy, facilities management, and workplace experience across our client's national office portfolio. In this leadership role, you'll oversee lease negotiations, construction projects, and vendor partnerships while collaborating with engineering, technology, and administrative teams to deliver scalable, efficient workplace solutions. Responsibilities as the Director of Real Estate & Workplace Operations: Real Estate & Leasing Oversight: Manage acquisitions, dispositions, lease agreements, and relationships with landlords, brokers, and external partners. Workplace Strategy & Facilities: Develop workplace strategies that enhance employee experience while overseeing daily operations, maintenance, and vendor management. Construction & Leadership: Lead construction and renovation projects from planning through execution, ensuring alignment with design and technology standards. Technology Integration: Partner with Engineering to deploy AV, connectivity, desktop, and security infrastructure across office locations. Budgeting & Reporting: Manage workplace budgets, track space utilization, and report key performance metrics to support strategic decisions. Collaboration: Coordinate with internal stakeholders, architects, and contractors to drive projects forward and ensure goal alignment. Qualifications for the Director of Real Estate & Workplace Operations: Education: Bachelor's degree in Real Estate, Construction Management, Architecture, Facilities Management, or related field required (Master's preferred). Experience: 8-15+ years in real estate, workplace operations, or facilities management, with 5+ years in leadership and proven experience in construction and leasing. Technical Skills: Strong knowledge of project management, real estate metrics, space planning tools, construction timelines, and vendor negotiation. Skills & Attributes: Strategic and results-driven leader with strong problem-solving, clear communication, and the ability to thrive in fast-paced, high-growth environments. Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion. Your Name: Email Address: Phone Number: Upload Resume File: Upload Resume File: ... Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT. By submitting this application, you give us permission to store your personal information, and use it in the consideration of your fitness for the position, including sharing it with the hiring firm. By submitting this application, you agree to our Terms of Service. People looking for jobs should not put anything here. We are uploading your application. It may take a few moments to read your resume. Please wait!
    $160k-190k yearly 6d ago
  • Senior Operations Supervisor

    ATI Metals-Allegheny Technologies Incorporated 4.6company rating

    Pittsburgh, PA jobs

    Prompt response to safety problem corrections Proactively seek out safety concerns Monitor safety programs Minimum Requirements 2 years of experience as an Operations Leader/supervisor in a manufacturing environment Preferred Qualifications Bachelor Operations Supervisor, Operations, Supervisor, Senior, Manufacturing
    $43k-60k yearly est. 5d ago
  • Director, Fabrication Operations & Lean Excellence

    S & C Electric Company 4.6company rating

    Chicago, IL jobs

    A leading energy services company in Chicago is seeking a Director of Production Operations - Fabrication to oversee and improve production processes. The ideal candidate will have over eight years of production management experience, exceptional leadership, and communication skills. This position offers a competitive salary within the range of $182,820 - $242,178 and is based on-site in Chicago. Join the team to make a significant impact on sustainable energy solutions. #J-18808-Ljbffr
    $182.8k-242.2k yearly 5d ago
  • Operations Manager

    Electro-Mechanical 4.5company rating

    Bristol, VA jobs

    Electro-Mechanical - Federal Pacific- Switchgear Facility is searching for a high-energy and results-oriented Operations Manager to manage our continued drive toward world-class manufacturing. The ideal candidate will be a seasoned professional with a proven track record of success in developing and executing process improvement, leadership development and plant management. As a member of the leadership team, you will be responsible for overseeing all aspects of the facility's production, growth and operational excellence as well as helping ensure alignment with the company's overall objectives. Responsibilities: As the Operations Manager, the candidate will ensure the business runs efficiently by overseeing daily production, optimizing workflows and managing staff and resources while ensuring safety, quality and ISO compliance. This position will be key to ensuring a safe, compliant manufacturing operation with Zero tolerance for preventable accidents. The candidate will oversee the facility's management team, ensure cross-departmental coordination and maintain performance tracking via established KPIs. The candidate will also oversee Operational Excellence in association with the corporate OpEx team and manage Lean activities, 6-sigma development, process automation and manufacturing readiness activities. Continue to drive a culture of performance and growth while fostering a positive workplace through a diligence to safety, strong communication and employee engagement. Develop and coach supervisors and team leads to build sustainable operational capability. Financial oversight- Support development and execution of annual operating plans and department budgets as well as lead capital strategy & planning, product cost reduction and business process management to achieve world-class operational performance. Coordinate, lead and execute improvement projects and initiatives in order to achieve business needs and objectives. Focus on waste elimination and bottleneck identification via a culture of teamwork and individual engagement. The individual will need to effectively communicate throughout the organization and collaborate with all levels of personnel to achieve target performance and share best practices within the organization. Qualifications: BS or BA in Operations Management, Business Administration, Management, Engineering, or other related field is desired Minimum 10 years of manufacturing experience with front-line supervision a plus Advanced interpersonal and supervisory skills Self-directed and results driven with strong leadership skills 6-Sigma certification or verifiable project experience Significant experience with EH&S in a manufacturing environment Strong Strategic thinking and problem-solving skills required. Why Join Us: Opportunity to lead a high-caliber team and make a significant impact on a growing company Work in a fast-paced and dynamic environment Competitive salary and benefits Be part of a company that is committed to innovation and excellence. About Us: Headquartered in Bristol, Virginia, Electro-Mechanical is one of America's largest privately held, manufacturers of electrical apparatus. Acquired in 2024 by Oaktree Capital Management, EMC is a platform business positioned for significant growth both organically and through acquisition. Our family of companies includes Line Power, Federal Pacific and Mirus International. These companies are recognized throughout North America and around the world for the supply of high-quality power distribution components used in the Utility, Data Center and Renewable Energy markets. Travel Minimal travel required (primarily vendor-related or training). EMC expects that every team member will be guided by EMC's Guiding Principles. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
    $65k-110k yearly est. 3d ago
  • Commercial Construction Services Manager

    Leeds Professional Resources 4.3company rating

    Matthews, NC jobs

    Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.
    $38k-50k yearly est. 3d ago
  • Director of Operations, Aviation

    ABM 4.2company rating

    Charlotte, NC jobs

    ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes. For more information, visit *********** The Director, Operations provides leadership to assigned accounts, districts, branches, and or/region leading facility services including Janitorial operations for a large international airport, and Cabin Appearance for the second largest U.S. hub of an international airline, all within the aviation/airport environment. This high-level executive position reports directly to the Regional Vice President, directs and oversees staff and is responsible for analyzing procedures, as well as identifying areas where process redesign will enhance accuracy, effectiveness, and efficiency. The Director is a critical liaison to senior leadership of ABM clients, and is responsible for reporting performance, identifying and communicating operational opportunities, addressing client concerns, and becoming a trusted advisor to our clients.
    $74k-129k yearly est. 4d ago
  • Director of Operations, Aviation

    ABM Industries, Inc. 4.2company rating

    Charlotte, NC jobs

    The Director, Operations provides leadership to assigned accounts, districts, branches, and or/region leading facility services including Janitorial operations for a large international airport, and Cabin Appearance for the second largest U.S. hub of Operations, Director, Continuous Improvement, Aviation, Operation, Project Management, Manufacturing, Property Management
    $74k-129k yearly est. 2d ago
  • Branch Manager

    ACM Services, Inc. 4.5company rating

    Garner, NC jobs

    We seek a motivated and results-driven individual to establish and oversee our new North Carolina branch. This individual will be responsible for business development, operational management, client relations, and ensuring the branch's profitability and growth. The ideal candidate has experience in the environmental or demolition industry, strong leadership skills, and a proven track record of successfully managing teams and projects. Key Responsibilities Operations Management: This position oversees all branch operations, including project management, resource allocation, and compliance with safety and regulatory standards. Financial Oversight: Develop and manage the branch's budget, ensuring profitability and efficiency. Business Development & Sales: Identify and secure new business opportunities, build client relationships, and expand ACM Services' presence in North Carolina. Regulatory Compliance: Ensure all work adheres to local, state, and federal environmental and safety regulations. Leadership & Team Building: Recruit, train, and manage a high-performing field and office personnel team. Client & Vendor Relations: Maintain strong relationships with customers, subcontractors, and suppliers to support project success. Strategic Planning: Track industry trends and collaborate with senior leadership to develop long-term goals and strategies. Qualifications & Experience Minimum 5+ years of experience in environmental contracting, demolition, construction, or related industry. Strong leadership and managerial skills, with experience building and leading teams. Proven ability to develop new business, secure contracts, and grow revenue. Excellent problem-solving, communication, and organizational skills. OSHA and relevant industry certifications. Ability to travel within the region as needed. Knowledge of North Carolina's environmental regulations and safety standards is a plus. Proficiency with MS Office. Experience using insurance industry programs like Xactimate/Symbility is a plus. IICRC certifications are a plus. Why Join ACM Services, Inc.? Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and retirement plans. Opportunity to lead and shape a new branch location for a respected industry leader. Supportive and dynamic work environment with growth potential. A dynamic culture focusing on the employee and a company always moving forward.
    $40k-50k yearly est. 1d ago
  • Terminal Area Operations Manager

    Carmeuse 4.4company rating

    Dayton, OH jobs

    The Terminals Area Operations Manager (TAOM) is responsible for and provides overall direction and guidance to the operational activities of the sites managing and controlling costs, building and managing a strong team, and maximizing growth and profitability in a sustainable manner. The TAOM works closely with the Director of Operations. This position provides leadership for the success of the operations and team members using Mintek's and Carmeuse's guiding principles & values with a strong emphasis on safety. Responsibilities will include providing overall management and guidance over a large terminal network throughout the Midwest. This includes but is not limited to an emphasis on safe work practices and safety training, employee development and training, formalizing and tracking maintenance schedules, logistics assistance and managing small and large-scale maintenance projects as well as capital improvement projects. We have a strong emphasis on employee and customer satisfaction and a reputation of superior quality and productivity at our Terminals. Mintek and Carmeuse are a leading supplier of calcium-based re-agents including Lime Kiln Dust, Cement Kiln Dust, Quicklime, Fly Ash, and more Markets served include soil stabilization applications, environmental remediation, water treatment, coal treatment, and CO2 reduction. We have the largest storage capacity and availability in the United States, with 14 terminal facilities throughout 6 states in the Central US that receive and ship materials by rail, truck and barge. These facilities compliment more than 25 exclusive material sources from coast to coast. Our logistics and customer service teams are best in class as we respond to customer demands quickly and efficiently to deliver the right materials at the right time. Responsibilities: Create and sustain a zero injury culture, monitor effectiveness, and make changes to sustain. Provide leadership and ensure all company and Occupational and/or Mine Safety and Health Administration rules and regulations are observed and practiced by employees. This includes planning the necessary resources and budgeting to accomplish site safety goals and administer safety initiatives Manage, support and develop Terminal Managers Monitor and ensure environmental compliance and housekeeping standards are met Interface with regulatory agencies as required Maintain community relations Develop and execute site plans for the implementation of company initiatives Ensure quality of product and adjust production plans to meet customer requirements Implement training plans to provide employees with the necessary training to perform their job safely and effectively and promote growth of lead employees Drive site performance through effective use of management principles, consistent processes, including continuous improvement and non-conformance resolution, Management of Change (MOC), and Root Cause Analysis (RCA) Monitor, maintain and manage prioritization of capital projects, work and implementation. Routinely monitor key performance indicators identifying opportunities for improvement and making appropriate site managers aware, making plans to improve and then executing these plans. Manage staffing, salaried and hourly personnel, overtime requirements with Terminal Managers to meet sales, production and maintenance requirements Monitor costs and implement cost reduction projects which are consistent with the budget and business plans, quality requirements, and available resources Drive the formulation of business plans and budgets, and the achievement of approved goals and objectives Support development of personal and professional direct reports Use systems, reporting, and other tools to keep management informed and monitor and improve processes and practices. Basic Requirements: Minimum of 5+ progressive experience in bulk powder operations, lime or cement manufacturing plants, terminals, mining or heavy industrial industry. Cement or Lime Products experience is preferred. Minimum of 5+ years managerial experience with increasing responsibility Bachelor of Science Degree in Engineering, Mining, Business or a related field preferred Self-motivated, self-directed. Strong communication and organizational skills Outstanding leadership, judgment and mature business skills, with the ability to establish a strong rapport with senior management Demonstrated ability to take initiative, strong organization and prioritization skills; detail & process oriented with strong problem resolution abilities Strong Leadership skills with demonstrable success in cultural 'turn around' a plus. Proven in leading operational excellence through behavioral based management Fluency in spoken and written English, fluency in Spanish is a plus Must be willing and able to travel. Travel may include but is not limited to day to week trips to multiple locations and offices or in some cases month long for projects This position requires extensive travel throughout our Midwest terminal network and offices. Omni terminals are currently located in. South Chicago Indianapolis Columbus, OH Gibsonburg, OH Dayton (Beaver Creek), OH Petersburg (Bellview), KY Louisville (2 terminals) KY Batavia, OH Archie (Kansas City), MO Milwaukee, WI Cleburne and New Braunsfel TX Port Allen, LA Maysville and Richmond KY
    $39k-55k yearly est. 7d ago
  • Operations Manager

    AZZ 4.3company rating

    Rockford, IL jobs

    AZZ Inc. is a global leader in providing innovative products and services tailored to industrial markets. With a history built on excellence, we're committed to delivering top-tier customer solutions and fostering a culture rooted in trust, respect, accountability, integrity, teamwork, and safety ("TRAITS"). We are dedicated to our employees by fully training and equipping them and providing a safe environment to grow personally and professionally As we continue to grow, AZZ Inc. remains dedicated to attracting, retaining, and nurturing high-performing individuals who embody our mission to create superior value while advancing a culture where people can thrive. Job Description AZZ has an opportunity for an Operations Manager at our Rockford facility. Reporting to the Plant Manager you will help lead production and maintenance supervisor(s), and supporting staff, providing leadership and expertise that will help drive productivity and customer satisfaction. You will develop great relationships with our team and strive to promote a great culture within our facility. You will have great problem-solving skills and address quality issues at the source to resolve them. Duties and Responsibilities Plans, coordinates, and maintains the daily manufacturing operations of the company through subordinate supervisors. Collaborates with the Plant Manger to establish short-term and long-term goals, objectives, plans, and policies for manufacturing. Reviews operating results of the company, compares them to established objectives, and takes measures to correct any unsatisfactory results. Establishes tools for developing and monitoring job forecasts. Provides guidance and direction to carry out major plans, standards, and procedures consistent with company and corporate goals and policies. Ensures that company activities and operations are compliant with legal and ethical guidelines. Manages facility schedules and staffing plans to meet demand. Closely monitors project progress throughout the project cycle and addresses project issues related to warranty, invoicing, and delivery issues. Capable of building relationships with supporting staff and able to coach and mentor subordinates to optimize growth potential. Other duties as assigned. Qualifications Proficient in all Microsoft Office applications, i.e., Excel, Outlook, and Word. Must be comfortable navigating through different software programs. Experience in profit and loss responsibility, plant maintenance, and scheduling production preferred. Excellent verbal and written communication skills 1-2 years of galvanizing experience preferred. Prior knowledge of Oracle preferred. Bilingual in English and Spanish highly preferred. Minimum Education * High School Diploma or equivalent required. Associate or bachelor's degree preferred. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Onsite We are an Equal Opportunity Employer. AZZ Inc. is a Drug Free Workplace
    $55k-80k yearly est. 4d ago
  • Operations Manager

    at Home Stores LLC 4.5company rating

    Orlando, FL jobs

    $55,000.00yr - $68,750.00yr Operations Manager Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Operations Manager (OM) position is accountable for all operational aspects of the business at the store level to execute the Company's business objectives, ensures customer satisfaction, and maximizes sales. The OM leads and manages the store operations team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy working. The OM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles and Responsibilities The OM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The OM will recruit, interview, hire, and manage team members to ensure a positive customer experience while ensuring all new hires are trained and developed as a team member. The OM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The OM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The OM makes employment decisions for Operations team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The OM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The OM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The OM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The OM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The OM adjusts the schedule as needed based on operational needs/objectives. The OM is responsible for managing all store opening, closing, and Front-End processes, ensuring accurate and timely execution, operational readiness, provide troubleshooting, team management, while ensuring building, assets, and team member security. The OM oversees and leads the execution of the freight and stocking processes in a safe and timely manner; actively manages and sets the pace for the unloading and merchandising of new stock, including top stock. Ensures team maintains a neat clean, and safe stockroom and store while stocking and merchandising, and maintaining the safety and security of our Team Members and Customers. The OM manages the store in a manner designed to provide customers with a positive shopping experience in a neat, clean, and safe store while minimizing damages and shrink. Addresses Customer concerns in a timely manner. Leads the store team in the areas of customer satisfaction, team/team member development, inventory, cash control, human resources, safety, loss prevention and expense control, so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. Additional responsibilities as assigned. Open Availability Qualifications and Competencies: At least 18 years old. High School Diploma/Equivalent; College degree preferred. Background Check will be completed. At least 3 years Management/Leadership experience or equivalent At Home experience. At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft office (Word, Excel) Communicates clearly and concisely with excellent verbal, written and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develops, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business. #LI-PP1
    $55k-68.8k yearly 6d ago
  • Operations Manager

    at Home Stores LLC 4.5company rating

    Douglasville, GA jobs

    $45,500.00yr - $56,875.00yr Operations Manager Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Operations Manager (OM) position is accountable for all operational aspects of the business at the store level to execute the Company's business objectives, ensures customer satisfaction, and maximizes sales. The OM leads and manages the store operations team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy working. The OM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles and Responsibilities The OM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The OM will recruit, interview, hire, and manage team members to ensure a positive customer experience while ensuring all new hires are trained and developed as a team member. The OM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The OM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The OM makes employment decisions for Operations team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The OM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The OM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The OM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The OM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The OM adjusts the schedule as needed based on operational needs/objectives. The OM is responsible for managing all store opening, closing, and Front-End processes, ensuring accurate and timely execution, operational readiness, provide troubleshooting, team management, while ensuring building, assets, and team member security. The OM oversees and leads the execution of the freight and stocking processes in a safe and timely manner; actively manages and sets the pace for the unloading and merchandising of new stock, including top stock. Ensures team maintains a neat clean, and safe stockroom and store while stocking and merchandising, and maintaining the safety and security of our Team Members and Customers. The OM manages the store in a manner designed to provide customers with a positive shopping experience in a neat, clean, and safe store while minimizing damages and shrink. Addresses Customer concerns in a timely manner. Leads the store team in the areas of customer satisfaction, team/team member development, inventory, cash control, human resources, safety, loss prevention and expense control, so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. Additional responsibilities as assigned. Open Availability Qualifications and Competencies: At least 18 years old. High School Diploma/Equivalent; College degree preferred. Background Check will be completed. At least 3 years Management/Leadership experience or equivalent At Home experience. At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft office (Word, Excel) Communicates clearly and concisely with excellent verbal, written and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develops, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business. #LI-PP1
    $45.5k-56.9k yearly 4d ago
  • Operations Manager

    Sabin 4.1company rating

    Chicago, IL jobs

    Job Title: Operations Manager About Us: SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development. About Your Role at SABIN: The Operations Manager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company. What You'll Do: Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions. ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management. Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time. Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Desired Qualifications: Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered. Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role. Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs. Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success. Desired Characteristics: Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness. Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability. Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning. Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team. Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator. Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best. Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative. Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates. Team sports experience and experience in losing / hardship is a strong plus. Our Commitment to You: We offer competitive pay and benefits, and the space to do great work. SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us. We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another. Why Join Us? This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours. To learn more about SABIN and our products, please visit SABIN.DESIGN
    $51k-88k yearly est. 5d ago
  • District Manager - Jacksonville, FL

    Divisions Maintenance Group 3.7company rating

    Jacksonville, FL jobs

    Title: District Manager Reports To: Regional Manager Department: Field Salary Exempt About DMG: Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits. Job Summary: In an assigned district, the District Manager works with the National Field Team and National Account Management Teams to manage accounts, ensure continued business, and increase penetration of key accounts. You will be responsible for sourcing, vetting, and managing provider and technician base. You will perform regular inspections and visits to customers in support of maintenance contracts, as well as creating opportunities for additional business. Work in coordination with Regional Manager to maintain and win new business in outlying areas at target revenue goals while maintaining high quality services. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals in the mission statement based on our core values. This position has budgetary responsibilities. What You'll Do: Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district. Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services. Work to build relationships with customers, providers, and technicians in an assigned district. Source, vet, and manage provider and technician base, ensuring quality delivery of services. Must respond with a sense of urgency to escalations and customer requests. Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations. Provide key market information and contribute to DMG's long and short-term strategies. Own RFP initiatives while negotiating with providers to secure target financial goals. Manage district and travel expenses within or below budget. What You Need: Bachelors degree preferred and/or relative experience; HS Diploma or GED required. Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook. Embrace technology - experience using smart applications like an iPad or iPhone is a plus. Preferred experience with CRM software. Valid Driver's License; must provide own vehicle. Possess and demonstrate a proactive, entrepreneurial work style; able to work independently. Strong ability to think strategically and creatively. Enthusiastic, dynamic, and has a positive, extroverted, engaging personality. Prefer to interact with customers and providers, and is unafraid of rejection. Able to meet position demands: Significant on-site activity required (90%), extensive outdoor activity while performing site audits or managing natural disasters, extended hours required during peak workloads or special projects, expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests Ability to manage the stress of a fast-paced environment. Ability to meet the in-person requirements of the team and/or business needs. What You'll Get: At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. Some of our many benefits include: Health, dental and vision coverage on day 1. Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting. Paid Primary and Secondary Caregiver leave. Employee Assistance Program to assist with everyday challenges. Paid time off to volunteer. Divisions Maintenance Group is an equal opportunity employer.
    $71k-98k yearly est. 3d ago
  • Operations Manager

    Bradley Dixie Companies 3.6company rating

    Miami, FL jobs

    The ideal candidate for this position will have prior experience in a warehouse environment, a working knowledge of trucking logistics, inventory control, claim processing; and additionally, knowledge of DOT and OSHA regulations. This individual should be effective in prioritizing their daily tasks, have good organizational, interpersonal, and computer skills; and, possess the ability to manage multiple tasks without compromising focus on the needs of the customers. Knowledge and familiarity of the local area and our primary (lumber-related) products would be helpful. Prior experience in a warehouse environment Knowledge of DOT and OSHA-related regulations Management experience Great organizational skills
    $34k-53k yearly est. 6d ago
  • Director of Operations, Transportation

    Ashley Furniture 4.1company rating

    Ecru, MS jobs

    Director of Transportation Operations Ecru, MS Lead with Vision. Drive Operational Excellence. Shape the Future of Fleet Operations in Mississippi. Are you a strategic leader ready to transform transportation operations at one of the industry's most respected organizations? Ashley is seeking a Director of Transportation Operations to oversee fleet operations at our Mississippi locations, champion innovation, and deliver exceptional performance, safety, and customer satisfaction. This is more than a leadership role; it's your opportunity to make a lasting impact on our people, processes, and performance at a critical location. What You'll Do As Director of Transportation Operations, you'll lead transportation strategy for the Ecru facility, managing a high-performing team and ensuring seamless, efficient, and safe operations. Key Responsibilities: Strategic Leadership: Develop and execute transportation strategies that align with company goals, optimize cost efficiency, and enhance service delivery for the Mississippi locations. Innovation & Technology: Drive modernization through telematics, automation, and data-driven decision-making to elevate fleet performance locally. Team Empowerment: Inspire, mentor, and manage driver teams and operations staff, fostering a culture of accountability, engagement, and continuous improvement. Operational Optimization: Analyze labor, materials, and overhead to identify trends, streamline processes, and boost productivity. Safety & Compliance: Champion a safety-first culture by enforcing standards, ergonomic practices, and regulatory compliance. Collaborative Partnerships: Work cross-functionally with internal teams and external partners to strengthen the supply chain and elevate customer experience. What You'll Bring Proven leadership experience in fleet or transportation operations, ideally in a multi-site or large-scale environment. Strong strategic thinking and analytical skills with a track record of driving operational improvements. Exceptional communication and interpersonal skills to lead teams and influence stakeholders. Experience managing change and navigating complex challenges with confidence. A passion for mentoring and developing talent. Proficiency in leveraging data and metrics to inform decisions and optimize performance. Who We Are At Ashley, we're more than a business...we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for the status quo. It's the reason we're always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, and Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Without hesitation, uses candor and is direct in communication Is tough-minded in working in and meeting the demands of reality Always tells the truth and follows through on commitments Passion, Drive, Discipline Enjoys working hard and pursues work with energy, drive and willpower to finish Is disciplined in developing consistency into work processes Is focused and relentless in achieving goals Continuous Improvement/Operational Excellence Fights to take costs and waste out of the system Seeks to understand "why" something works the way it does, and through study and improvement determines how to better all processes and systems Strives for more in all areas of work by developing measurements, setting goals and then working on ways to exceed goals through problem-solving methods that look beyond the obvious Dirty Fingernail Does not rely on reports to run the business, but rather goes to the work that is being done and sees if the work is being done right for him/herself Has an insatiable curiosity and takes a "Go and See" approach to understand the current state of the business and the competitive realities Takes a hands-on approach to tackle problems and demonstrates critical thinking through the use of effective questioning...asking the 5 "Whys" Growth Focused Understands the customer's needs and wants, then challenges current ways of doing business that inhibits growth and organizes work to meet those needs. Is competitive by studying the competition and is aggressive in looking for ways to beat them Strives to be the BEST by improving the quality of processes, reducing costs, doing more business, being profitable, and growing the business About To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Responsibility information page: Corporate Social Responsibility We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals Only.
    $59k-82k yearly est. 4d ago
  • Operations Manager

    at Home Stores LLC 4.5company rating

    Farragut, TN jobs

    $42,000-$52,500/year Operations Manager Our Vision: To be the Leading Home Décor Retailer Our Mission: Enable everyone to affordably make their house a home. The Operations Manager (OM) position is accountable for all operational aspects of the business at the store level to execute the Company's business objectives, ensure customer satisfaction, and maximize sales. The OM leads and manages the store operations team to maintain a neat, clean, and safe store, and provide an inviting and engaging environment for our customers to shop and our team members to enjoy working. The OM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Summary of Key Roles & Responsibilities: The Operations Manager (OM) is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The OM will recruit, interview, hire, and manage team members to ensure a positive customer experience while ensuring all new hires are trained and developed as team members. The OM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The OM coaches drive performance, set goals and, where appropriate, take follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The OM makes employment decisions for Operations team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The OM coordinates directly with the Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The OM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The Operations Manager reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The OM oversees Task Management by planning, directing, and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The OM adjusts the schedule as needed based on operational needs/objectives. The OM is responsible for managing all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, and team management, while ensuring building, assets, and team member security. The OM oversees and leads the execution of the freight and stocking processes in a safe and timely manner; and actively manages and sets the pace for the unloading and merchandising of new stock, including top stock. Ensures team maintains a neat clean, and safe stockroom and store while stocking and merchandising, and maintaining the safety and security of our Team Members and Customers. The OM manages the store in a manner designed to provide customers a positive shopping experience in a neat, clean, and safe store while minimizing damages and shrink. Addresses Customer concerns in a timely manner. Leads the store team in the areas of customer satisfaction, team/team member development, inventory, cash control, human resources, safety, loss prevention, and expense control, so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. Additional responsibilities as assigned. Open Availability Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years of Management/Leadership experience or equivalent At Home experience. At least 3 years of direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year of experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency in Microsoft office (Word, Excel) Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $32k-43k yearly est. 2d ago
  • Director of Regional Fulfillment Center Operations

    American Bath Group 3.7company rating

    Warminster, PA jobs

    Director of Regional Fulfillment Center (RFC) Operations Division: DreamLine Reports To: General Manager - DreamLine Division We are seeking an experienced and results-driven Director of Regional Fulfillment Center (RFC) Operations to lead the performance, process improvement, automation, and execution of DreamLine's warehousing, order fulfillment, and distribution operations across our flagship Warminster facility. The Director of RFC Operations is responsible for ensuring world-class service delivery across warehouse operations, order processing, and logistics-driving excellence in speed, accuracy, and customer experience. This role will build scalable processes, strengthen operational systems, and lead a high-performing team that positions DreamLine for continued growth within American Bath Group's (ABG) one-stop-shop platform. Key Responsibilities Operations & Distribution Management Lead all aspects of RFC operations, including order fulfillment, shipping, warehousing, and reverse logistics. Develop and implement operational strategies that improve service levels, accuracy, and throughput while controlling cost. Monitor and improve RFC KPIs (on-time delivery, inventory turns, order accuracy, warranty cycle time, etc.). Create KPI Dashboard and Scorecard Oversee facility layout, workflow optimization, and equipment investments to increase efficiency and safety. Ensure flawless execution in a high-volume, time-sensitive environment supporting both B2C and B2B channels. Ensure 100% compliance with retail customers to avoid unnecessary fines. Understand customer regulation and expectation. Provide monthly compliance scorecard to leadership. Support Dreamline expansion into retail instore and wholesale channels, understanding and executing on the unique needs of each channel. Ensure the inventory system matches what's physically in stock and successfully run the annual physical inventory process. Workforce Leadership Lead, coach, and develop managers, supervisors, and associates within RFC operations. Foster a culture of accountability, performance, and engagement. Build organizational capacity through succession planning, performance management, and leadership development. Customer Experience & Quality Ensure all orders meet established service standards and customer expectations. Partner with Customer Experience and Sales teams to resolve order issues, improve cycle time, and enhance overall satisfaction. Implement quality and process controls that reduce defects, rework, and warranty claims. Partner with Engineering team to ensure all products meet customer specifications. Health, Safety & Compliance Champion a proactive safety culture across the RFC network, ensuring adherence to OSHA, DOT, and company standards. Maintain clean, organized, and audit-ready facilities that meet or exceed environmental and regulatory requirements. Lead safety committees, risk assessments, and preventive initiatives to achieve zero-incident performance. Technology & Continuous Improvement Utilize ERP, WMS, and Power BI tools to monitor metrics and drive operational visibility. Implement automation, standard work, and process improvement methodologies (Lean, Six Sigma, etc.) to increase productivity. Lead cross-functional projects that integrate new systems, technologies, or network capabilities. Data driven approach to Damage in Transit (DIT). Work with logistics and product teams to improve packaging, distribution methods to reduce damage, improve profitability and customer experience. Financial & Strategic Management Develop and manage RFC operating budgets, including labor, freight, and capital expenses. Identify cost-reduction opportunities through improved processes, routing, and network design. Contribute to long-range distribution network planning and the scaling of RFC capabilities across ABG. Core Competencies Leadership & Influence - Inspires performance through clarity, accountability, and action. Operational Excellence - Deep expertise in fulfillment, distribution, and warehouse optimization. Decision-Making & Problem Solving - Uses data and analysis to drive decisions at speed. Customer Focus - Committed to delivering a flawless experience to both internal and external customers. Financial Acumen - Skilled in budgeting, cost control, and ROI evaluation of operational investments. Change Leadership - Thrives in fast-paced environments and leads teams through transformation. Collaboration - Works cross-functionally to align RFC execution with company goals. Qualifications Bachelor's degree in supply chain, Logistics, business or related field. 5 to 10 years of progressive experience in fulfillment, warehousing, or logistics leadership roles. 5+ years in senior management with multi-site or multi-channel distribution exposure. Proven track record leading high-volume, high-complexity e-commerce or omni-channel fulfillment operations. Experience implementing ERP/WMS systems and developing analytics tools (Power BI, Tableau, etc.). Strong knowledge of freight, packaging, inventory management, and network optimization. Demonstrated ability to lead through data, influence across functions, and drive measurable improvement. Excellent written and verbal communication skills. Demonstrated Alignment with ABG's Essential 6: Hyper Competitive, Exceptional Executor: Drives action-based results through data-driven decision making, strategic execution, and disciplined accountability. Resourcefulness: Visualizes, plans, and delivers with limited resources while maintaining operational excellence. Agility: Quickly adapts strategies and redeploys resources to meet evolving business needs in a dynamic environment. Organizational Design: Builds modern, effective structures that align people, process, and performance. Player/Coach: Balances strategic leadership with a willingness to engage hands-on to drive execution and results. Coachability: Exhibits openness to feedback and continuous learning with a low-ego, high-growth mindset. Work Environment: Onsite Benefits: 401(k), Health Insurance (Medical, Dental, Vision) Workforce Size: ~200 Company Overview American Bath Group (ABG) is a manufacturing, e-commerce, assembly, and distribution leader specializing in bathware products. With seventeen divisions across 37 facilities in North America, ABG's 5,000-member workforce produces high-quality, long-lasting products that improve the lives of customers every day. ABG's portfolio includes some of the industry's most recognized brands-Bootz, DreamLine, Vintage, and Mr. Steam-offering showers, bathtubs, bases, doors, wall panels, vanities, whirlpools, and more. ABG products are sold through commercial, wholesale, e-commerce, and retail channels to a diverse customer base of builders, plumbers, contractors, and end-users. ABG is an equal opportunity employer committed to providing an inclusive, respectful, and diverse workplace where every employee is valued and empowered to contribute to our success. Job Type: Full-time
    $68k-130k yearly est. 1d ago

Learn more about Continental jobs