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Continuity manager skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical continuity manager skills. We ranked the top skills for continuity managers based on the percentage of resumes they appeared on. For example, 54.0% of continuity manager resumes contained patient care as a skill. Continue reading to find out what skills a continuity manager needs to be successful in the workplace.

12 continuity manager skills for your resume and career

1. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how continuity managers use patient care:

Managed patient care ensuring adequate reimbursement for clinical services following federal regulatory guidelines.
Planned, developed, organized, and evaluated the resource program to support the patient care teams.

2. Account Executives

Account executives help build good relationships with new and existing clients. They interact with brand teams and clients, making them the point of contact. A sales development representative responsibilities entail facilitating sales, generating potential leads, and referring customers to the best salesperson. To succeed in this job post, you need to have the best customer service, math, analytical, interpersonal, and communication skills. A bachelor's degree in business marketing, sales, or a similar field fits this role.

Here's how continuity managers use account executives:

Coordinate with new Account Executives to ensure proper paperwork, extensions and office procedures are maintained.
Manage sales Account Executives to help reach 100% of sales goals.

3. Direct Reports

Here's how continuity managers use direct reports:

Provide support to direct reports and employees on other teams for areas where I am the subject matter expert
Managed Warehouse and Galley departments including equipment set-up and material return program totaling 33 direct reports.

4. Impact Analysis

Here's how continuity managers use impact analysis:

Spearheaded initiatives in designing current state (impact analysis) assessments to determine possible process gaps.
Conducted disaster recovery (DR) and component failure impact analysis of Skype's telecommunication and service delivery infrastructure.

5. Business Impact Analysis

Here's how continuity managers use business impact analysis:

Motivated departmental subject matter experts to complete Business Impact Analysis questionnaires despite competing time demands and frequent organizational changes.
Fulfilled responsibilities by persuading subject matter experts to prioritize activities required to complete Business Impact Analysis.

6. Executive Management

Here's how continuity managers use executive management:

Streamlined monthly Executive Management reporting packages that contains both financial and non-financial operational metrics reducing prep-time from several days to hours.
Required in- person negotiation with regional and country executive management and a deep understanding of regional and local business needs.

7. Order Entry

Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.

Here's how continuity managers use order entry:

Inventory Control and timing, along with order entry and processing production orders.
Managed communication to third party warehouse including allocation instructions, order entry and shipping priority.

8. ITIL

Here's how continuity managers use itil:

Followed standards set by ITIL and policies made by govt to provide exceptional support.

9. Marketron

Here's how continuity managers use marketron:

Developed, administered and trained others to use Marketron trafficking software.

10. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how continuity managers use continuous improvement:

Created a comprehensive Inclusion training program directed to improve inclusive management behavior, diversity in the workplace and continuous improvement.
Leverage KeyCorp's continuous improvement model through the use of performance analysis, productivity analysis, and quality assurance programs.

11. Metrics

Metrics are quantitative assessment measures that are commonly used to evaluate, compare, measure, and track results, performance, or production. Business metrics are used to evaluate performance, compare results, monitor and assess the success or failure of various business processes, and track relevant data to improve business outcomes.

Here's how continuity managers use metrics:

Implemented Metrics for Therapy Delivery operations, used to create common alignment on performance and objectives across multiple departments.
Trained staff of new process with metrics that increased level of maturity on all changes.

12. Educational Programs

An educational program is a program primarily concerned with the provision of education, including but not limited to early childhood education, primary and secondary education, post-secondary education, special education, vocational training, career and technical education, education for adults, and any program managed by an educational agency or institution.

Here's how continuity managers use educational programs:

Presented over 200 continuing educational programs to referral sources.

What skills help Continuity Managers find jobs?

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List of continuity manager skills to add to your resume

The most important skills for a continuity manager resume and required skills for a continuity manager to have include:

Patient Care
Account Executives
Direct Reports
Impact Analysis

Business Impact Analysis
Executive Management
Order Entry
ITIL

Marketron
Continuous Improvement
Metrics
Educational Programs

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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